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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 392

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S
sanketh.v
Jun 19, 2020
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I received an call from your hdfc agent for a durable loan and that agent told my details of the loan and took the payment to there personnel account no.

I am sure its the hdfc recovery team.

After fews days the mobile is switch this took place in april so i waited for the response from them as they said it will credited back to my account.

I have made the transaction on phonepe and i have details of the person who called me with account no. And other information.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected] or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us to assist you.

-Nadia
HDFC Bank Customer Assistance
Jun 22, 2020
Updated by sanketh.v
The email ID provided by you is getting invalid can please let me know the correct mail ID please.
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    Dhawal Bakshi
    from Vadodara, Gujarat
    Jun 19, 2020
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    Address: HDFC Bank, Vadodara

    My complaint reference number is hbl=[protected] received in my email dhawal. [protected]@gmail.com but when i go to your suggested page - it does not accept this reference number. Screenshot attached
    +1 photos
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      S
      Srikanth Daggupati
      Jun 19, 2020
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      Hello team,

      My ammount 1, 084.58 is on hold and i'm not sure what exactly the reason for this hold and it was form mirevenue hold throug gefu.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        Bineet Sharma
        from Powai, Maharashtra
        Jun 19, 2020
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        Address: House no. 2 paliwal colony, Infront of Nirmala convent school

        My account is opened on the basis of voter id but in my voter id spelling of my name is wrong due to which my adhar card name is mismatch due to which bank is rejecting my payment which is given by government.
        Kindly help about it
        HDFC Bank customer support has been notified about the posted complaint.
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          G
          gauravagarwal398
          Jun 19, 2020
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          I had contacted kotak bank regarding the same. Though they tried to charge me for the loan emi, they mentioned that the debit return charges would be refunded by hdfc.

          I had already applied for the emi moratorium for the month of april and may, and have again applied for the month of june, july and august.

          Though i’m not at fault, i have to bear the return charges. The amount is almost ₹1600-₹1700, which at this point of time is a huge amount. It was deducted in the month of april and again in the month of may. As of today, my bank statement is in negative.

          I understand that kotak is at fault for trying to charge me, but since i have already applied for the moratorium and since the amount was deducted by hdfc, i would request you to please refund the charges as soon as possible.

          Hope to hear from you soon.
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 19, 2020
          Updated by gauravagarwal398
          I have already emailed the bank 4-5 times, still have not received and communication.
          Verified Support
          Jun 19, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Jun 19, 2020
          Updated by gauravagarwal398
          The reference number that I have in the email, while entering it online it mentions that is is invalid. Please help someone call me on [protected]. I just being tossed form one bank to another and from one agent to another. I have emailed several times; no response.
          I tried to use the link mentioned above, but it asks me to enter a reference number. When I enter the one mentioned in the email it states that my reference number is invalid. This is ###. What am I supposed to do now?
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            N
            Nanidubba
            Jun 19, 2020
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            As employee of my old pf
            HDFC Bank customer support has been notified about the posted complaint.
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              Nanidubba
              Jun 19, 2020
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              As for pf
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Nanidubba
                Jun 19, 2020
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                As for withdrawal of my employee account
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  samit00123
                  from Powai, Maharashtra
                  Jun 19, 2020
                  Resolved
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                  Resolved

                  Address: Jabalpur

                  Dear sir,
                  I have send several mails to hdfc to terminatel my hdfc life sanchay par policy and submitted all the relevant documents much before the locking period as asked by them from the date of my policy.
                  Moreover i have send several remainders and called them numerous times to know the status of cancellations of my policy and refund inr 200000.00, but i never any respond from the hdfc bank. Since i am unable to pay the premiere of the same amount, i requested them to cancel the policy.
                  I requested to kindly take the necessary action so that i get my money credited in my account.

                  Thanks,
                  Samit mohan sinha
                  [protected]
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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                    N
                    Neena K Kapoor
                    from Surat, Gujarat
                    Jun 19, 2020
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                    Sir i have raised a request for suspension of my fastag on dated 26.02.2020 via ref no. 38350. My consumer id is[protected]. Request is still open in their portal and i have not received refund. I called customer service several times but still issue is unresolved. Kindly intervene in the matter.
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                      D
                      Deeksha Kushwaha
                      Jun 19, 2020
                      Resolved
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                      Resolved

                      I have done payment from self sbi upi to tata sky hdfc upi account.
                      Tata sky said they haven't received the payment where my bank confirms payment is given to them.
                      Looking at the upi transaction it says clearly paid to "billdeskbqr. [protected]@hdfcbank"
                      And the payment has been received by tata sky com.

                      I want this to be resolved as soon as possible ☺️☺️
                      +1 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Shoaibkhan317
                        Jun 19, 2020
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                        Address: Falaknuma

                        I have bought my iphone11 with hdfc bank debit card on 21/10/2019 from bajaj electronics hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Pratik Kundu
                          Jun 19, 2020
                          Resolved
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                          Resolved

                          Hi, i purchased an iphone 11 on 14th feb, 2020 under the cashback scheme of my hdfc card. Although the offer promised a 6000 cashback on the transaction within 120 days, i am yet to see the amount credited to my account. Kindly assist
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            singam velan
                            from Bengaluru, Karnataka
                            Jun 19, 2020
                            Resolved
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                            Resolved

                            Address: Udumalpet

                            I am a hdfc bank credit card holder. The bank has auto debited rs.1399/- from my credit card number ending with 4574 without my concern on date:18/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer, Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount - Nitesh, Team OneAssist
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                              Gurmeet Singh Sachdeva
                              Jun 19, 2020
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                              Hi i'm gurmeet singh hdfc hold my rupees 2213 by mirevenue through gefu held by hdfc bank kindly check and rectified this.
                              My account no. [protected]
                              Ifsc hdfc0000003
                              Branch kg marg delhi
                              +1 photos
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                                vidit1984
                                from Gurgaon, Haryana
                                Jun 19, 2020
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                                Account/customer id: vidit1984
                                Registered contact details/email id: dharmendra. [protected]@gmail.com
                                Credit card number: [protected]

                                I would like to inform you that i am utilizing your bank’s credit card for last 4 years. Due to some my health problems, i could not payment on oct 19 to feb 20 but i never denied to pay to outstanding, i called many times to customer care and wrote many mail to tell all the reason why i am not paying outstanding payment, they always wandered me all the times, in month of march my credit card had been suspended for bank side. I were not able understanding why my card suspended and i had told to customer care by mail and call that time. They told me that we will waive off your all extra charges. But they did not waive off my any charges, now they are telling me to settlement actually i don't want to settlement, i have to do payment all outstanding payment. I have already paid of rs 33000 (Rs 3000+5000+25000).
                                Now i am get 10 to 15 call in a day from collection agencies.. I have been totally frustrate also they come my home and they using abusing word.
                                Second think is that when i paying payment last three months why they are charging late fee and i tried contact to customer care they told me that we can not tell you anything regarding suspension card.
                                Please it's humble request to you that remove my suspended card from my account for which i take your credit card facilities from hdfc in future. So that i can pay all outstanding
                                Dear concern, i promise that in future i shall not do this type of thing... Please remove...
                                As well as i kindly request you to waive off the late fee, financial charges, over-limit charges all other tax of oct19 to march20 months as a good will gesture to a loyal customer of yours.
                                Kindly revert mail me earliest.
                                Thanks

                                Please do the needful.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jun 27, 2020
                                Updated by vidit1984
                                Dear Sir,
                                I have been totally frustrated .Bank is not giving any revert. i have sent many mail to HDFC bank.
                                Please do needful
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                                  Lekshmi P
                                  from Bengaluru, Karnataka
                                  Jun 18, 2020
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                                  Address: Bangalore

                                  Hi,

                                  Without informed anything regarding this, total 587/-rs has been debited from my savings account on june 15th 2020. I have insufficient balance now and it's shows negative amount.
                                  I never heard about this ach charges and all. Please help on this and refund the money to my account asap.

                                  Thanks,
                                  Lekshmi p
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Nikhil haruray
                                    Jun 18, 2020
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                                    Would have wished that your executive could have informed this when they were selling the card, highly disappointing, i'm trying to convert a transaction to smart emi however its not available so that means i'm not a customer who can service his emi properly when the need arise.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Babita more
                                      Jun 18, 2020
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                                      Address: BALASORE,ODISHA

                                      I have a credit card no. 5589 83xx xxxx9548 issued by hdfc bank, balasore branch. I noticed from my billing statement that there were fraud transactions made in my account since last two months. Last month being billing period (16.4.20 to 15.5.20) was mostly under lockdown, i did not check the billing as i did not use credit card since last more than a year. The credit card is linked to sb account for payment, which i could not notice. Yesterday, when i received the credit card bill (16.5.20 to 15.6.2020) i noticed few payments made to paytm. I also noticed that 9000.00 credited to credit card account on 4.6.20 for last month fraud of 9000.00 by paytm.
                                      The total fraud amount is 14182.00 in last 2 months. So i immediately blocked my card yesterday at about 01.10 pm. Today on 18.6.20 i sent a complain letter to hdfc bank balasore for the same. They simply received the letter.
                                      So i request this complain should kindly forwarded to proper authority & 14182.00 debited by my credit card amount is to be reversed immediately.
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                                        S
                                        S_Ramesh
                                        from Chennai, Tamil Nadu
                                        Jun 18, 2020
                                        Resolved
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                                        Resolved

                                        I purchased a macbook pro from apple authorized seller and was guaranteed rs.7000 cashback from the bank (Hdfc) side that will be credited within 120 days and it has been more than 120 days and still i haven't received the cashback yet. I kindly request you to look into it and provide a solution for it.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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