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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 392

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S
samit00123
from Powai, Maharashtra
Jun 19, 2020
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Address: Jabalpur

Dear sir,
I have send several mails to hdfc to terminatel my hdfc life sanchay par policy and submitted all the relevant documents much before the locking period as asked by them from the date of my policy.
Moreover i have send several remainders and called them numerous times to know the status of cancellations of my policy and refund inr 200000.00, but i never any respond from the hdfc bank. Since i am unable to pay the premiere of the same amount, i requested them to cancel the policy.
I requested to kindly take the necessary action so that i get my money credited in my account.

Thanks,
Samit mohan sinha
[protected]
+1 photos
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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    Neena K Kapoor
    from Surat, Gujarat
    Jun 19, 2020
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    Sir i have raised a request for suspension of my fastag on dated 26.02.2020 via ref no. 38350. My consumer id is[protected]. Request is still open in their portal and i have not received refund. I called customer service several times but still issue is unresolved. Kindly intervene in the matter.
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      Deeksha Kushwaha
      Jun 19, 2020
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      Resolved

      I have done payment from self sbi upi to tata sky hdfc upi account.
      Tata sky said they haven't received the payment where my bank confirms payment is given to them.
      Looking at the upi transaction it says clearly paid to "billdeskbqr. [protected]@hdfcbank"
      And the payment has been received by tata sky com.

      I want this to be resolved as soon as possible ☺️☺️
      +1 photos
      Aug 8, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 19, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Shoaibkhan317
        Jun 19, 2020
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        Address: Falaknuma

        I have bought my iphone11 with hdfc bank debit card on 21/10/2019 from bajaj electronics hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
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          Pratik Kundu
          Jun 19, 2020
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          Hi, i purchased an iphone 11 on 14th feb, 2020 under the cashback scheme of my hdfc card. Although the offer promised a 6000 cashback on the transaction within 120 days, i am yet to see the amount credited to my account. Kindly assist
          Aug 8, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            S
            singam velan
            from Bengaluru, Karnataka
            Jun 19, 2020
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            Address: Udumalpet

            I am a hdfc bank credit card holder. The bank has auto debited rs.1399/- from my credit card number ending with 4574 without my concern on date:18/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer, Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount - Nitesh, Team OneAssist
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              G
              Gurmeet Singh Sachdeva
              Jun 19, 2020
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              Hi i'm gurmeet singh hdfc hold my rupees 2213 by mirevenue through gefu held by hdfc bank kindly check and rectified this.
              My account no. [protected]
              Ifsc hdfc0000003
              Branch kg marg delhi
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                V
                vidit1984
                from Gurgaon, Haryana
                Jun 19, 2020
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                Account/customer id: vidit1984
                Registered contact details/email id: dharmendra. [protected]@gmail.com
                Credit card number: [protected]

                I would like to inform you that i am utilizing your bank’s credit card for last 4 years. Due to some my health problems, i could not payment on oct 19 to feb 20 but i never denied to pay to outstanding, i called many times to customer care and wrote many mail to tell all the reason why i am not paying outstanding payment, they always wandered me all the times, in month of march my credit card had been suspended for bank side. I were not able understanding why my card suspended and i had told to customer care by mail and call that time. They told me that we will waive off your all extra charges. But they did not waive off my any charges, now they are telling me to settlement actually i don't want to settlement, i have to do payment all outstanding payment. I have already paid of rs 33000 (Rs 3000+5000+25000).
                Now i am get 10 to 15 call in a day from collection agencies.. I have been totally frustrate also they come my home and they using abusing word.
                Second think is that when i paying payment last three months why they are charging late fee and i tried contact to customer care they told me that we can not tell you anything regarding suspension card.
                Please it's humble request to you that remove my suspended card from my account for which i take your credit card facilities from hdfc in future. So that i can pay all outstanding
                Dear concern, i promise that in future i shall not do this type of thing... Please remove...
                As well as i kindly request you to waive off the late fee, financial charges, over-limit charges all other tax of oct19 to march20 months as a good will gesture to a loyal customer of yours.
                Kindly revert mail me earliest.
                Thanks

                Please do the needful.
                HDFC Bank customer support has been notified about the posted complaint.
                Jun 27, 2020
                Updated by vidit1984
                Dear Sir,
                I have been totally frustrated .Bank is not giving any revert. i have sent many mail to HDFC bank.
                Please do needful
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                  L
                  Lekshmi P
                  from Bengaluru, Karnataka
                  Jun 18, 2020
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                  Address: Bangalore

                  Hi,

                  Without informed anything regarding this, total 587/-rs has been debited from my savings account on june 15th 2020. I have insufficient balance now and it's shows negative amount.
                  I never heard about this ach charges and all. Please help on this and refund the money to my account asap.

                  Thanks,
                  Lekshmi p
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Nikhil haruray
                    Jun 18, 2020
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                    Would have wished that your executive could have informed this when they were selling the card, highly disappointing, i'm trying to convert a transaction to smart emi however its not available so that means i'm not a customer who can service his emi properly when the need arise.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Babita more
                      Jun 18, 2020
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                      Address: BALASORE,ODISHA

                      I have a credit card no. 5589 83xx xxxx9548 issued by hdfc bank, balasore branch. I noticed from my billing statement that there were fraud transactions made in my account since last two months. Last month being billing period (16.4.20 to 15.5.20) was mostly under lockdown, i did not check the billing as i did not use credit card since last more than a year. The credit card is linked to sb account for payment, which i could not notice. Yesterday, when i received the credit card bill (16.5.20 to 15.6.2020) i noticed few payments made to paytm. I also noticed that 9000.00 credited to credit card account on 4.6.20 for last month fraud of 9000.00 by paytm.
                      The total fraud amount is 14182.00 in last 2 months. So i immediately blocked my card yesterday at about 01.10 pm. Today on 18.6.20 i sent a complain letter to hdfc bank balasore for the same. They simply received the letter.
                      So i request this complain should kindly forwarded to proper authority & 14182.00 debited by my credit card amount is to be reversed immediately.
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                        S
                        S_Ramesh
                        from Chennai, Tamil Nadu
                        Jun 18, 2020
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                        Resolved

                        I purchased a macbook pro from apple authorized seller and was guaranteed rs.7000 cashback from the bank (Hdfc) side that will be credited within 120 days and it has been more than 120 days and still i haven't received the cashback yet. I kindly request you to look into it and provide a solution for it.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          N
                          Nagaraj S N
                          Jun 18, 2020
                          Resolved
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                          Resolved

                          Address: Survey No: 17/4C, 9C, 3rd Floor Maruthi Chambers, Hosur Rd,Ascent consulting services, Roopena Agrahara, Bengaluru, Karnataka 560068

                          To hdfc bank credit card manager,
                          Bangalore zone.

                          I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2-3 verification calls one my mobile number.

                          Then thereafter i received a mail saying you application doesn't matches our requirement, where the peoples less than my salary have got same hdfc card.
                          Not even mentioning any reasons how can you decline our application.
                          This is pathetic and stupid results, being eligible with authenticate documents they are not giving any reason for my application decline.

                          I am highly disappointed with hdfc bank service and customer care support.
                          Pathetic pathetic.

                          Nagaraj s n
                          [protected]
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 18, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance.
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                            NPatel88
                            Jun 18, 2020
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                            I have bought an iphone11 pro with hdfc credit card on 18/02/2019 in ahmedabad. As mentioned by hdfc (To receive a cashback of 6000 within 120 days from the transactional) i haven’t received my cashback till now. I hope this issue gets resolved and cashback will be credited as soon as possible.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Tarique Ansari
                              from Powai, Maharashtra
                              Jun 18, 2020
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                              Why my amount of ₹1162 on hold may i know the reason please.. And this was happening from last month. Last month also hdfc bank put my ₹1730 on hold and then amount gone.. And last month hdfc also charged ach return charges of ₹500 four times which is (590+590+590+550 = 2320) wrongly charged. I need all my money back.. Asap!
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                                BK studios
                                from Bengaluru, Karnataka
                                Jun 18, 2020
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                                Address: Palladam

                                Too much amount debited my account
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                                  Dhawal Bakshi
                                  from Vadodara, Gujarat
                                  Jun 18, 2020
                                  Resolved
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                                  Resolved

                                  Address: HDFC Bank

                                  I have been complaining customer care about non registration of my mobile for upi under hdfc mobile app since last two months but they have not answered and also blocked their customer care number. Their customer service is pathetic, hopeless, careless and indifferent. Ig i would have known this earlier i would never have gone to them for opening my savings account
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 18, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    A
                                    Aravind Chandu
                                    from Bengaluru, Karnataka
                                    Jun 18, 2020
                                    Resolved
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                                    Resolved

                                    Depository charges

                                    Address: Andhraprabdesh

                                    Hello sir,

                                    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                    Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 17th june 2020 under the name of depository charges may-2019

                                    Initially when we did not have demat account they forced us to create one without intimating...
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                                    R
                                    Roshan Dcunha
                                    Jun 18, 2020
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                                    Address: HDFC Bank , Borivali West , I C Colony

                                     dear respected sir i'm a premium nri customer with hdfc bank dealing for morethan 15 years with complete availed banking investment, fixed deposit, securities investment with trust on the bank been trusted customer

                                    Till this incident dent my confidenceand trust on complete mishandling by authorised banking staff on reliance rightissue and it system error on net banking absa process, resulting loss of 80k inr of myinvestment,

                                    By assuring personal banker this would be taken care from the back endthrough branch process, assured by phone, concall, whatsapp etc.. how it happen :- reliance right issue entitlement, bought  from nsdl hdfc sec

                                    Making secure payment on hdfc net banking absa  using hdfcsec brokerage - >  additional 375 shares reliance rights purchased from the stock market from the period (22nd may to 29th may) on delivery basis from nsdl open market, kindly refer to enclosed attachment for the same on the purchase transaction and delivery, purchase value of 80, 000 inr

                                    When payment initiated for online payment  through hdfc net banking (Got error msg recorded  on 2nd june) and send immediately via whats app to take care to my nri personal banker to investigate as this transaction not allowed me to go ahead on payment for the securing rights (Reliance right shares x 375) as first transaction successfully done  8 shares 

                                    Nri personal banker staff– mr alpesh checked the error msg and immediately on 2nd june given assurance that this would be taken care after he checked with internal hdfc sec team (1st transaction is done for 8 x share allotted is process and balance 375 open market  shares would be done through via bank back end before the cut off date  11th june  and  self-acknowledge given this by oncall, whatsapp., email etc when i learned that the 1st installment (375 x 312.5 rs) is not deducted from my savings account inspite of reserved amount in nri banking savings account, follow up email from my end done and till date same but no conclusion.

                                    All the above  communication  screenshots are attached, for you'reunderstanding and below trailing email. with detailed ongoing discussion with the team until 16thjune consisting of mr vinay / mr alpesh/mr sanket / ms gauri.  note : reliance team also declined to position toallocate the rights shares against it    

                                    Conclusion :- due to this negligence and misguided information byhdfc banking personnel, system error it has cost me  loss of 80.000 inrwhich was purchasing value and investment loss of 2 lacs inr as share tradingat 700 inr (Stock trading 16th june) hence i'm entitled for compensation of my purchasevalue and loss of opportunity as no fault  loss,  

                                    Looking forward on this matter to be resolved quickly and receiving your prompt reply   to avoid loss of loyal hdfc premium customer,

                                    Kindlyupdate me as soon as possible or i will have to consider an alternate course ofaction if there is no reply next 7 x days from date of email,    failing which i shall advice to my legal adviser for redressal the same as per law of the land to recover my amount.
                                    Thanks you're customer roshan d cunha
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                                      SHUBHAM HOLIDAYS
                                      Jun 17, 2020
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                                      Address: Sindhi Bazar Veer sawarkar chowk jalna

                                      Today debit my balance from dc intl pos txn total amount 4334
                                      Date 17/06/2020

                                      Kindly process refund amount
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