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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 392

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P
pbk1990
Jun 23, 2020
Resolved
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Hi,
From 23 june 2020 there is unauthorised payment against ref. No. Amazon1258399 being rs.999 deducted from my card no. Xxxx6453 today[protected]:03:02:53 without otp. I raised my complaints to amazon no. Of times and given statements for all such payments and called hdfc bank as well but getting no resolution from my card total payment of approx ₹999 has been deducted. I have even removed my card details from amazon account even then such deductions are being made. I can not rely on amazon and hdfc bank both. Looking for proper resolution to my complaint.
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us to assist you https://bit.ly/2YCK7Fn

-Nadia
HDFC Bank Customer Assistance
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    pranavd42
    Jun 23, 2020
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    I purchased a apple 5 series watch on 19th feb '20 using my hdfc card which provided a 4000 cashback within 120days via 6 months no cost emi option. It's been more than 120 days and the cashback has not yet been credited.
    Secondly, the first month's emi has reduced 500 rupees more than the normal amount which should be deducted, i'm not sure why as my account had enough money for the transaction.
    Been trying to reach the cc, and the call gets auto disconnected after awhile without reaching any personal.
    HDFC Bank customer support has been notified about the posted complaint.
    Its been more than 3 days, and no official of HDFC bank has contacted me.
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      Pksaab
      Jun 23, 2020
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      Resolved

      My credit card was charged with some amount which i am totally unaware of. I had not made any recent purchases neither have i made a transaction through my card but there still are some unexplained charges. The list of charges are explained down.
      1. Rvsl offus em prin nb: 11, 46955363 [15/06/2020]
      2. Rvsl m-flipkart p, 16, 41768271
      [15/06/2020]
      3. Rvsl mer emi, int nbr 16, 41768271
      [15/06/2020]
      4. Rvsl offus em, int nbr 11, 46955363
      [15/06/2020]
      I need a detailed explanation of how can these be deducted with any prior notice and without notifying me.
      The charges must be reversed back to my account.

      My contact details
      Mobile - ‪+[protected]‬
      Email - [protected]@gmail.com
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 23, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        R
        RB.
        Jun 23, 2020
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        I was charged twice for using priority pass in march 2020, but the bill came in june 2020. While applying for the credit card they mentioned that airport lounges are totally free and will be complimentary as card benifits.

        There was no proper intimation from hdfc about these charges and this case as a hidden charge.

        While are the lounge they do not mention any charges and in the slip as well no charges were mentioned.

        There is no response from customer care email and due to covid no one is responding to customer care over phone.

        This is very bad and not expected from a bank like hdfc and it makes me think that this is a hidden change with an intention to unfarely charge customers. This is clear breach of trust and not reasonable.

        If they do not reverse this charges i will file a compliant on the consumer court and also breach of trust case.

        If anyone of you also faced similar issue please feel free to contact me for your expriences with hdfc

        Regards
        Rb
        HDFC Bank customer support has been notified about the posted complaint.
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          sanketh.v
          Jun 22, 2020
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          Hi team,

          I am having an hdfc cridit card which i have closed and now i need an noc.

          Can you please provide me the email id to submit for noc.

          No one is providing me the correct mail id.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            sandesh ch
            from Delhi, Delhi
            Jun 22, 2020
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            On[protected], i have attempted to pay an amount of Rs 50000 from my savings account using my debit card, however, the transaction was failed but money got deducted from my account.it has been five days and amount is yet to be credited back to my account.

            I have, first, tried to contact my branch, but the branch was closed due to lock down.
            Before writing here i have registered my complaint on hdfc website, but no response was elicited. and i have contacted the customer care, my concern is not enlisted in the given options.

            it has been 5 days since my account was debited for a failed transaction.In these 5 days i received no postive response from any of the hdfc platform.

            I expect a positive response to my issue here.
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              nikita2906
              from Mumbai, Maharashtra
              Jun 22, 2020
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              Credit Card - Amazon Pay Voucher Not Received

              I had applied for the credit card on 20/01/2020 under the offer 'Complimentary Amazon Vouchers of Rs.1500'. I activated the the credit card on 29/02/2020 and made the first transaction on 01/03/2020. It has already been 3 months since, and I haven't received the vouchers yet.

              The customer care told me that I am not eligible for the reward (without showing me any proof of it whatsoever) despite me having applied through the...
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              ch sandesh
              Jun 22, 2020
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              On[protected], i have attempted to pay an amount of Rs 50000 from my savings account using my debit card, however, the transaction was failed but money got deducted from my account.it has been five days and amount is yet to be credited back to my account.

              I have, first, tried to contact my branch, but the branch was closed due to lock down.
              Before writing here i have registered my complaint on hdfc website, but no response was elicited. and i have contacted the customer care, my concern is not enlisted in the given options.

              it has been 5 days since my account was debited for a failed transaction.In these 5 days i received no postive response from any of the hdfc platform.

              I expect a positive response to my issue here.
              HDFC Bank customer support has been notified about the posted complaint.
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                Prince kumar karn
                Jun 22, 2020
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                Address: near bsnl office gole ka mandir gwaluor

                Sir mera nam parmehswar karn hai mere account se 1770 rupy 16 may 2020 ko debit hocard gy th ach debit charge k nam pe sir mene morotorium v kiya th 9 april ho hi karto diya th sir tbi v meri paise kat liya gy hai or es month v morotorium nene kar diya th frrr es month v 1770 rupes 16 june ko kat liya gy hai mere accout m balnce nhi hai salry nhi aaai hai esly minush me show hlyou rh haia mera accou t no. Sir mere accout se 1770 rupes debit hocard gy hai jb ki me morotorium kardiya th tb v bank mwith jata hu koi v respose nhi deta hai 16 may 2020 ko debit hue th es month mwhich v 1770 rupess kat gy hai plz meri salrry late aaaifrom esly cheq bouah ho gy apse req
                Hai ki mere sarepaise return karva dijiye plz sir
                Jaldi se jaldiii
                Mera nam parmeshwar karn
                Account no. [protected]
                Lone acc no[protected]
                Debit date 16 may 2020 or 16 june 2020
                Bank hdfc
                Mobile no. [protected], [protected]
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 23, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details of the Moratorium Consent Request Number, date of submission, your mobile number and loan account number so that we can check and update you. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Nadia
                HDFC Bank Customer Assistance
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                  S
                  Sanjjay00
                  from Sonipat, Haryana
                  Jun 22, 2020
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                  Respected,
                  sir sanjay arora here.sir main bahut pareshani me hu.ye log bahut pareshan kar rhe hai ek card ke payment k liye. sabhi relatives ko phone or msg karke mujhe chor bata rahe hai or gaali galoch kar arhe h. ap please is matter me dekhiye nahi mere pas or koi rasta nahi bachega sucide k alawa. maafi chahta hu ye sab likhna pada. par mai payment dena chahta hu card ka lekin is tarike se main nahi jee paunga. main maansik roop se bahot pareshan hu.

                  Sanjay Arora
                  [protected]
                  hdfc bank credit card no. - [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Arup Ghosh11
                    Jun 22, 2020
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                    Hi,

                    I have done a transaction on 12-jun-2020 in myntra.com, but the transaction was declined and a message was displayed in myntra site that in 2-3 days the amount will be refunded. Now it is almost 10 days over and i sent a mail in hdfc netbanking on 15-jun-2020 and sla for any issue is 3 days. Still bank have not reverted on my email. When i am tried calling hdfc customer care final moment when it about to connect a customer representative it is getting disconnecting. Why so much harassments to customer.

                    Thanks
                    Arup
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 22, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Jun 23, 2020
                    Updated by Arup Ghosh11
                    Date Narration Cheque/Ref. No. Value Date Withdrawal
                    12 Jun[protected]CCAMYNTRACOM[protected] Jun 2020 1, 558.00
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                      S
                      Sravan Kumar Kandukuru
                      Jun 22, 2020
                      Resolved
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                      Resolved

                      Address: India

                      Hi hdfc bank,

                      I have tried recharging the mobile number in airtel.in website for mobile recharge. I had tried two times for recharge amount of 548 rupees, for both the transaction i have received the email from netsafe that the transaction is declined in the www.aitel.in website. But the amount is debited from my hdfc credit card.

                      Contact number : [protected]
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 26, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and proof of failure to enable us to assist you.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        Sravan Kumar Kandukuru
                        Jun 22, 2020
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                        Address: India

                        Hi hdfc bank,

                        I have tried recharging the mobile number in airtel.in website for mobile recharge. I had tried two times for recharge amount of 548 rupees, for both the transaction i have received the email from netsafe that the transaction is declined in the www.aitel.in website. But the amount is debited from my hdfc credit card.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Muzzamil Mohammed
                          Jun 22, 2020
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                          Sir, i am applying moratorium on 22/06/2020 for selecting three months for june and july and august 2020. My charges of interest is for two months or three months. If three months means the june emi, which i already paid will be refunded or not.

                          Please reply

                          Customer id:[protected]
                          Name: j h muzzamil
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Roshan SR
                            Jun 21, 2020
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                            I have negative balance of 1702 in my hdfc account as mirevenue hold. Called customer service they took the complaint and said i will be getting a call back. It's been more than 24 hours there is no call back.

                            What is this charge for???
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Shaik AbdulRouf
                              Jun 21, 2020
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                              Hello hdfc collection team

                              I have made the due amount on my credit card ending with 1897
                              Shaik abdulrouf as of outstanding amount as rs 12786.97

                              Regards
                              Abdulrouf
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Debayan pl1994
                                Jun 21, 2020
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                                I am debayan paul i am using hdfc credit card from long time on 18-june-2020 my 12442 has been debited showing in my credit card statement but without any clarification. Hdfc customer care number is also not recieving any phone call even bank personnel also unable to clear about the transaction details
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Zack patrawala
                                  from Valsad, Gujarat
                                  Jun 21, 2020
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                                  I had applied for a replacement fastag and paid rs 100.00 on 1st march 2020. I am yet to receive the new fastag. My request to you to help me get back the rs100 and the deposit of rs 300 from them.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Shashank999
                                    Jun 21, 2020
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                                    Resolved

                                    Welcome kit not received

                                    I opened a digisave youth account a month ago in a nearby branch and i was told that i will receive the welcome kit in under 7 working days. But it's been a month and i don't think it's even dispatched! Their e-mail ([protected]@hdfcbank.com) doesn't even respond after multiple e-mails and their customer care on call requires a 'tin' which am supposed to receive in welcome kit. But that's the reason i tried to call them. I haven't received the...
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                                    Jun 21, 2020
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                                    Adhoc stmt chgs

                                    Ad hoc statement charge rs 118 have been deducted on 16 june 2020 from my hdfc savings account without any information.

                                    How can bank deduct money without any acknowledgement.

                                    So i need clear clarification from hdfc bank and reverse my rs 118 to my account....
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