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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 392

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C
ChItanyz
Jun 23, 2020
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Unauthorised debit of one assist from my credit card
Aug 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer, Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount - Nitesh, Team OneAssist
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    Riya Patro
    Jun 23, 2020
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    Address: Bangalore

    I have bought my iphone11 pro max with hdfc bank credit card on 08.03.2020 in reliance digital of phoneix mall, white field, bangalore. As mentioned by hdfc bank, cashback of rs.7000/- will be credited within 90 days from the date of transaction. But till date i haven’t received my cashback. It is more than 90 days. I enquired with reliance digital and they advised to take up with bank. Please look into the matter and credit the cashback amount.
    HDFC Bank customer support has been notified about the posted complaint.
    Name of the Credit Card Holder - Sanjeev Kumar
    Mobile Number - [protected]
    [protected]
    pranavd42's reply, Jun 23, 2020
    Hi Riya Patro,

    I'm a consumer aswell, and have today submitted a similar complaint such as yours related to cashback with HDFC.
    I just wanted to know, did anyone message you asking for mob no details? I have got one such message but it's froma new account. Seems suspicious.
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      nikhil18oct
      from Mumbai, Maharashtra
      Jun 23, 2020
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      Hi
      My account balance shows rs. -1445 and no transaction showing that value.
      This is strange contacting hdfc bank do not answer the call and not replying to my email.

      My amb is also accurate, but still do not know why this amount was debited.
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        Parveen00007
        Jun 23, 2020
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        Address: SECTOR-14, POKET-B HISAR

        700.26 rupees hold by mirevenue through gefu.. Without notice.. Please refund this amount in my salary account. Mobile appilcation shows 0 rs.. Please clear this as soon as possible. Consumer should also be explained about the new policies or such hold introduced by banks for betterment of consumer bank relations. Thank u
        HDFC Bank customer support has been notified about the posted complaint.
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          Prasanna D N
          Jun 23, 2020
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          I have bought tv with hdfc bank debit card on 27/01/2020 at bangalore in reliance digital. As mentioned by hdfc bank (To receive cashback of 5000 within 90 days from the transaction month end) i haven’t received my cashback till now, it is more than 120 days.
          Hope this issue gets resolved and cashback will be credited as soon as possible.

          Prasanna d n
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            yeswanthvamsi gollu
            Jun 23, 2020
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            Address: Ghansoli , Mumbai

            Mi revenue hold through gefu i amount is hold on my savings account, please release, due covid i m suffering lot
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              ganesh1968
              Jun 23, 2020
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              Resolved

              Address: Muzaffarpur

              Sir/madam,
              Under your correspondance [protected] my credit card no - [protected] had settled and there should be no such demand for noc.
              But the credit card manager/excutive - mr. Vikash kumar singh employee code - v13150 (Mobile no - [protected]) trying to neglect all this facts. He demanding me sum of rs - 12, 462.19 for noc.
              As for the the new delhi district consumer disputes redressal forum said once the bank had received the amount as settled between it and the customer, it cannot revive the original outstandig.
              I request you to please solve this matter as soon as possible. Because this matter is still going on since feb 2019.
              Ganesh prasad
              Mob - [protected]
              Aug 12, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 27, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your comments expressed and request you to contact our debt management executives at[protected] or write to us at PriorityRedressalRPM.[protected]@hdfcbank.com to enable us to assist you.

              -Zubin
              HDFC Customer Assistance
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                pbk1990
                Jun 23, 2020
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                Resolved

                Hi,
                From 23 june 2020 there is unauthorised payment against ref. No. Amazon1258399 being rs.999 deducted from my card no. Xxxx6453 today[protected]:03:02:53 without otp. I raised my complaints to amazon no. Of times and given statements for all such payments and called hdfc bank as well but getting no resolution from my card total payment of approx ₹999 has been deducted. I have even removed my card details from amazon account even then such deductions are being made. I can not rely on amazon and hdfc bank both. Looking for proper resolution to my complaint.
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 27, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us to assist you https://bit.ly/2YCK7Fn

                -Nadia
                HDFC Bank Customer Assistance
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                  pranavd42
                  Jun 23, 2020
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                  I purchased a apple 5 series watch on 19th feb '20 using my hdfc card which provided a 4000 cashback within 120days via 6 months no cost emi option. It's been more than 120 days and the cashback has not yet been credited.
                  Secondly, the first month's emi has reduced 500 rupees more than the normal amount which should be deducted, i'm not sure why as my account had enough money for the transaction.
                  Been trying to reach the cc, and the call gets auto disconnected after awhile without reaching any personal.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Its been more than 3 days, and no official of HDFC bank has contacted me.
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                    Pksaab
                    Jun 23, 2020
                    Resolved
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                    Resolved

                    My credit card was charged with some amount which i am totally unaware of. I had not made any recent purchases neither have i made a transaction through my card but there still are some unexplained charges. The list of charges are explained down.
                    1. Rvsl offus em prin nb: 11, 46955363 [15/06/2020]
                    2. Rvsl m-flipkart p, 16, 41768271
                    [15/06/2020]
                    3. Rvsl mer emi, int nbr 16, 41768271
                    [15/06/2020]
                    4. Rvsl offus em, int nbr 11, 46955363
                    [15/06/2020]
                    I need a detailed explanation of how can these be deducted with any prior notice and without notifying me.
                    The charges must be reversed back to my account.

                    My contact details
                    Mobile - ‪+[protected]‬
                    Email - [protected]@gmail.com
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 23, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      RB.
                      Jun 23, 2020
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                      I was charged twice for using priority pass in march 2020, but the bill came in june 2020. While applying for the credit card they mentioned that airport lounges are totally free and will be complimentary as card benifits.

                      There was no proper intimation from hdfc about these charges and this case as a hidden charge.

                      While are the lounge they do not mention any charges and in the slip as well no charges were mentioned.

                      There is no response from customer care email and due to covid no one is responding to customer care over phone.

                      This is very bad and not expected from a bank like hdfc and it makes me think that this is a hidden change with an intention to unfarely charge customers. This is clear breach of trust and not reasonable.

                      If they do not reverse this charges i will file a compliant on the consumer court and also breach of trust case.

                      If anyone of you also faced similar issue please feel free to contact me for your expriences with hdfc

                      Regards
                      Rb
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        sanketh.v
                        Jun 22, 2020
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                        Hi team,

                        I am having an hdfc cridit card which i have closed and now i need an noc.

                        Can you please provide me the email id to submit for noc.

                        No one is providing me the correct mail id.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sandesh ch
                          from Delhi, Delhi
                          Jun 22, 2020
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                          On[protected], i have attempted to pay an amount of Rs 50000 from my savings account using my debit card, however, the transaction was failed but money got deducted from my account.it has been five days and amount is yet to be credited back to my account.

                          I have, first, tried to contact my branch, but the branch was closed due to lock down.
                          Before writing here i have registered my complaint on hdfc website, but no response was elicited. and i have contacted the customer care, my concern is not enlisted in the given options.

                          it has been 5 days since my account was debited for a failed transaction.In these 5 days i received no postive response from any of the hdfc platform.

                          I expect a positive response to my issue here.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            nikita2906
                            from Mumbai, Maharashtra
                            Jun 22, 2020
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                            Credit Card - Amazon Pay Voucher Not Received

                            I had applied for the credit card on 20/01/2020 under the offer 'Complimentary Amazon Vouchers of Rs.1500'. I activated the the credit card on 29/02/2020 and made the first transaction on 01/03/2020. It has already been 3 months since, and I haven't received the vouchers yet.

                            The customer care told me that I am not eligible for the reward (without showing me any proof of it whatsoever) despite me having applied through the...
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                            ch sandesh
                            Jun 22, 2020
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                            On[protected], i have attempted to pay an amount of Rs 50000 from my savings account using my debit card, however, the transaction was failed but money got deducted from my account.it has been five days and amount is yet to be credited back to my account.

                            I have, first, tried to contact my branch, but the branch was closed due to lock down.
                            Before writing here i have registered my complaint on hdfc website, but no response was elicited. and i have contacted the customer care, my concern is not enlisted in the given options.

                            it has been 5 days since my account was debited for a failed transaction.In these 5 days i received no postive response from any of the hdfc platform.

                            I expect a positive response to my issue here.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Prince kumar karn
                              Jun 22, 2020
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                              Resolved

                              Address: near bsnl office gole ka mandir gwaluor

                              Sir mera nam parmehswar karn hai mere account se 1770 rupy 16 may 2020 ko debit hocard gy th ach debit charge k nam pe sir mene morotorium v kiya th 9 april ho hi karto diya th sir tbi v meri paise kat liya gy hai or es month v morotorium nene kar diya th frrr es month v 1770 rupes 16 june ko kat liya gy hai mere accout m balnce nhi hai salry nhi aaai hai esly minush me show hlyou rh haia mera accou t no. Sir mere accout se 1770 rupes debit hocard gy hai jb ki me morotorium kardiya th tb v bank mwith jata hu koi v respose nhi deta hai 16 may 2020 ko debit hue th es month mwhich v 1770 rupess kat gy hai plz meri salrry late aaaifrom esly cheq bouah ho gy apse req
                              Hai ki mere sarepaise return karva dijiye plz sir
                              Jaldi se jaldiii
                              Mera nam parmeshwar karn
                              Account no. [protected]
                              Lone acc no[protected]
                              Debit date 16 may 2020 or 16 june 2020
                              Bank hdfc
                              Mobile no. [protected], [protected]
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 23, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details of the Moratorium Consent Request Number, date of submission, your mobile number and loan account number so that we can check and update you. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                Sanjjay00
                                from Sonipat, Haryana
                                Jun 22, 2020
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                                Respected,
                                sir sanjay arora here.sir main bahut pareshani me hu.ye log bahut pareshan kar rhe hai ek card ke payment k liye. sabhi relatives ko phone or msg karke mujhe chor bata rahe hai or gaali galoch kar arhe h. ap please is matter me dekhiye nahi mere pas or koi rasta nahi bachega sucide k alawa. maafi chahta hu ye sab likhna pada. par mai payment dena chahta hu card ka lekin is tarike se main nahi jee paunga. main maansik roop se bahot pareshan hu.

                                Sanjay Arora
                                [protected]
                                hdfc bank credit card no. - [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Arup Ghosh11
                                  Jun 22, 2020
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                                  Hi,

                                  I have done a transaction on 12-jun-2020 in myntra.com, but the transaction was declined and a message was displayed in myntra site that in 2-3 days the amount will be refunded. Now it is almost 10 days over and i sent a mail in hdfc netbanking on 15-jun-2020 and sla for any issue is 3 days. Still bank have not reverted on my email. When i am tried calling hdfc customer care final moment when it about to connect a customer representative it is getting disconnecting. Why so much harassments to customer.

                                  Thanks
                                  Arup
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 22, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Jun 23, 2020
                                  Updated by Arup Ghosh11
                                  Date Narration Cheque/Ref. No. Value Date Withdrawal
                                  12 Jun[protected]CCAMYNTRACOM[protected] Jun 2020 1, 558.00
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                                    Sravan Kumar Kandukuru
                                    Jun 22, 2020
                                    Resolved
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                                    Resolved

                                    Address: India

                                    Hi hdfc bank,

                                    I have tried recharging the mobile number in airtel.in website for mobile recharge. I had tried two times for recharge amount of 548 rupees, for both the transaction i have received the email from netsafe that the transaction is declined in the www.aitel.in website. But the amount is debited from my hdfc credit card.

                                    Contact number : [protected]
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 26, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and proof of failure to enable us to assist you.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      Sravan Kumar Kandukuru
                                      Jun 22, 2020
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                                      Address: India

                                      Hi hdfc bank,

                                      I have tried recharging the mobile number in airtel.in website for mobile recharge. I had tried two times for recharge amount of 548 rupees, for both the transaction i have received the email from netsafe that the transaction is declined in the www.aitel.in website. But the amount is debited from my hdfc credit card.
                                      HDFC Bank customer support has been notified about the posted complaint.
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