Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 392

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dellaggarwal
Aug 10, 2020
Resolved
Report
Copy
Resolved

Hbl[protected]
Pending case id[protected]

I am hoping for resolution here. I escalated to hdfc nodal team and to various other teams but no resolution yet. I have 2 payzapp wallets, one with full kyc, and one with minimum kyc. One with minimum kyc is the oldest one (When payzapp used to do the kyc through aadhar details).

I made a transaction in the month of may20' of inr45, 450 in the no broker rent payment application during hdfc payzapp 5% cash back offer maximum upto 500inr.

Hdfc payzapp team blocked my wallet due to limited kyc without prior notice and hence now i am not eligible for the cashback amount that supposed to be credited in the month of jul20. I talked to many support agents but they failed to assist. Hence i need someone intervention here for resolution.

Please reach to me my email address or contact me for any question and better clarification.

Thanks in advance
Love aggarwal
Aug 10, 2020
Complaint marked as Resolved 
This portal is fraud . As soon as you enter complained here, scammers will find you
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2020
HDFC Bank Customer Care's response
Dear Customer,

We're here to help. Kindly share with us your registered details and issue details by going to this link http://bit.ly/2aJ9wGW . Do mention ref ID PZ[protected] in the comment box for us to be able to investigate and revert to you on your registered email ID with a resolution.

-Anay
HDFC Bank Customer Assistance
No payzapp now denied for his previous terms and conditions . On August month their clearly mentioned that translation done any debite card whic is link on payzapp . In this money now you change the terms and conditions that translation should done through payzapp balance or hdfc card.
This is illigal you cannot change you previous condition i have screenshot of thoes trem and conditions as a proof. This is a biggest scam of India .
If i does not get cashback i write it on fb Twitter youtube and launch a complane on consumer forum.
My demand is -
Either give me cashback or send me the term and condition in August month.
I cannot tolerate this type of scams. Payzapp is running business in India then you should follow the rules of India . payzapp wallet number [protected]
Tathagata Chakraborty
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sandeep Gupta Prince
    Aug 10, 2020
    Report
    Copy

    Address: Baba auto parts Bhopal road berasia

    The hdfc bank has put a hold on my funds of rupees 582.85 as mi revenue hold through gefu, ac number is
    Account number: [protected]
    Ifsc: hdfc0004683
    Branch: yousufguda
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ajitchaudhary
      from Surat, Gujarat
      Aug 9, 2020
      Report
      Copy

      Subject: fwd: home loan account no.[protected].

      Dear sir/madam,

      I the undersigned would like to state that i had a home loan account ref. No.[protected] since august 2014. The account has been foreclosed by me on 2nd july 2020.

      At the time of foreclosure of the account, the final statement of payable included 1 outstanding emi of ₹24430/-. (Copy of final statement is attached for your ready reference). At the same time i took out a statement of account did.15th june 2020 which stated that received amount is ₹. 73290 against ₹48860 receivable. It means i have paid ₹ 24430 more on that date. (Soft copy is attached for your ready reference)

      In view of the above i am failed to understand on 2nd july 2020 from where an outstanding emi had cropped up!!! If it’s there than also my account had a surplus of ₹24430 as of 15th june. The outstanding amount gets squared off automatically.

      Hence it is requested to clarify above matter and refund me ₹24430 which has been charged inadvertently at the time of foreclosure of my account.

      Thanks & regards,
      Ajitsingh chaudhary.
      A/c no.[protected].
      HDFC Bank customer support has been notified about the posted complaint.
      Aug 21, 2020
      Updated by Ajitchaudhary
      It’s almost two week’s time has elapsed and no response is received from HDFC.
      Requested to expedite the matter.
      It’s almost two week’s time has elapsed and no response is received from HDFC.
      Requested to expedite the matter.
      It’s almost one months’ time has elapsed and no response is received from HDFC.
      Requested to expedite the matter.
      Regards,
      Ajit Chaudhary.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sdmusic mix
        Aug 9, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: Ward No.2 Indrapuri Talli Haldwani, Haldwani

        I have to register the complaint against Hdfc bank and hi recovery agent,
        I borrowed the 2 wheeler loan money for 24 months from hdfc bank on may 2018 sometimes my cheque was bounced but on 20 December 2019 hdfc bank recovery agent grabbed my vehicle and said to give the loan amount, after when I call him I said I want to do settlement process and he said ok.
        In January 2, 2020 I gave 18000 rs to settle my loan, and he released my 2 wheeler and received money on 2, January 2020 but he didn't do any settlement till 9-july-2020 And when I am calling them, they are not answering, and the bankers are calling me again and again for deposit the money. I am very frustrated now so that's why I raised the complaint.

        I want proper solution on this.
        Aug 12, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 09, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Manoj

        -Anay
        HDFC Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          VipinBuckshey
          Aug 9, 2020
          Report
          Copy

          Address: Mumbai

          I am an imperia customer of hdfc bank ltd. For over a decade and in june 2015 my relationship manager along with her colleagues virtually coaxed me to buy hdfc life policy number 17778525. I was assured that the returns from this policy would be better than a fixed deposit as this is market linked. Now
          After paying a premium of rs 1, 50, 000/- for five years which is rs 7, 50, 000/- the current value of the policy is only rs 6, 50, 000/-. At the time of buying this policy the sensex was at 18, 000 and went up to 42, 000 but the value of my holding had considerably depreciated. Letters written to mrs. Vibha padalkar, ceo of hdfc life remain unreplied and unacknowledged.

          Customers should be extra careful before investing their hard earned money in such fraudulent schemes which are a trap. Hdfc has cheated me by totally miss selling a policy and have proved to be confidence tricksters.

          Vipin buckshey (Padmashree)
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            dullarobin
            Aug 9, 2020
            Report
            Copy

            Address: Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel Mumbai Mumbai City District Maharashtra India - 400013

            I have purchased a laptop on no cost emi from flipkart using hdfc bank credit card.in my current credit card statement, it's showing mer emi, int and it's a huge interest amount. While i have purchased the product on no cost emi, why this interest amount.
            HDFC Bank customer support has been notified about the posted complaint.
            In the current statement, I'm still getting the interest on cost EMI.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sathish2195
              Aug 9, 2020
              Report
              Copy

              I had the amount transferred to beneficiary account via hdfc mobile app and the amount has been debited but never credited to the beneficiary account. Soon after i received an sms stating transaction failed due to technical error. It's been more than 5 days still amount not returned to my account nor sent to the beneficiary. Customer care number not helpful as it's going through ivr and getting disconnected. No response to emails as well.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sudhakarreddymarthala
                from Ongole, Andhra Pradesh
                Aug 9, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: Ongole

                Deactivate my one assist mfee plan
                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2179 without my concern on date:07/08/2020. I am not interested about this one assist mfee service and don’t want this membership any more. So please cancel the membership and refund this debited amount of rs.1899/-.

                Regards,
                Sudhakar reddy
                [protected]
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Sudhakar, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  madklm
                  Aug 8, 2020
                  Report
                  Copy

                  I am not receiving otp for my registered email account [protected]@yahoo.in. Please fix this asap
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bikky Anand
                    Aug 8, 2020
                    Report
                    Copy

                    Address: Teliya chak Bazar post kathikund dist DUMKA State jharkhand

                    Sir i open a new saving account in your bank. My account no is [protected] but i didnot received welcome kit so pls help me to provide welcome kit
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ravi1108
                      from Delhi, Delhi
                      Aug 8, 2020
                      Report
                      Copy

                      I raised a request to cancel my hdfc credit card [protected]
                      Six months ago

                      Since last 6 months i have been requesting to cancel my credit card but till date my credit card hasn't been cancelled

                      Also i got the message that credit card fees has been revised and now hdfc is ready to charge annual fee from me

                      Even if my credit card doesn't have annual fee i want it to be cancelled right away

                      I have been using another bank's credit card so i request you to cancel it immediately
                      HDFC Bank customer support has been notified about the posted complaint.
                      Registered email ID - [protected]@gmail.com
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Hi HDFC Team,

                      I cannot see the reference number that you posted above

                      If you share the reference number via email it would be great

                      All I need is I want to cancel my HDFC credit card asap as I haven't been using it since last 6 months

                      Thanks
                      Hi HDFC Team,

                      Can I get an update on the above request

                      How long should I wait for the response/reply??

                      Thanks
                      Helpful
                      Found this helpful?
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mannu kr thakur
                        from Delhi, Delhi
                        Aug 8, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: patna

                        Dated 07/08/2020 under one assist fees. That time i also complaint about it to bank and company also. But still the complaint is not resolved. Amount was 1399 rs was deducted from my credit card. I am not interested about this service and please refund my amount.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Mannu, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shabbz111
                          Aug 8, 2020
                          Report
                          Copy

                          Hi team,

                          I was making payment for my pspcl bill.

                          Bill registration number [protected]

                          My account number from which the payment is made [protected].

                          The amount got debited from my account but however receiver has not received the payment.

                          Kindly look into it.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pushkar Jha
                            Aug 8, 2020
                            Report
                            Copy

                            Address: Bokaro

                            Dear sir/ma'am,
                            What kind of pathetic service your bank is provoding, i was required to open salary account in your bank by my company to which i obliged & opened it online & submitted all my kyc papers in the nearest branch but i haven't still received my welcome kit containing tin, debit card, cheque book, passbook, & above all now i'm receiving message from bank to update my kyc. I mean what the hell you guys are doing, what kind of pathetic service is this.in this time of pandenic am i required to visit your bank daily & beg you to provide me my welcome kit. Is this the way you treat your customers. Please do the needful asap in my case or i'll be forced to lodge complain with responsible govt authorities against the inactions & insensitivities caused by you guys to me.
                            My details are as following:-
                            Name :- pushkar kumar
                            Cus id:[protected]
                            Account no:- [protected]
                            Registered mobile:- [protected]
                            Email:- [protected]@gmail.com

                            Thank you.
                            An angry customer.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Meera Shekar
                              Aug 8, 2020
                              Report
                              Copy

                              Hi sir/madam,

                              I had lost my job due to pandemic.. Still i managed to pay my cc emi 2days later of my due date.
                              There is this collection agent called mubarak pasha [protected].. Who keeps visiting my home nd updates all my neighbours that i've borrowed amount nd not made the payment.

                              Out of 5400 rupees, i managed to arrange 4900 nd paid the same.. Me nd my family members requested him that i'll pay the remaining 500 rupees by next month..

                              But he didnt respond nd visited our home thrice in 2days without wearing mask for collecting 500 rupees nd started creating ruckus especially after 6pm.

                              I sincerely wish to lodge a complaint against such people.

                              Kindly do the needful
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 08, 2020
                              Updated by Meera Shekar
                              This is the other number which he calls from [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                manoharlalsharma14
                                Aug 7, 2020
                                Report
                                Copy

                                Address: Ansheri mumbai
                                Website: hdfcbank.com

                                Dear customer care,

                                Without any information bank has deducted 220.11 rs from my account. I want my money back and the reason also why it is deducted.
                                Kindly reverse this aor stop the standing instruction of si.

                                Kindly reply as soon as possible

                                Hdfc account details :
                                Account number : 50*002
                                Customer id : 36199270

                                Transaction details :
                                Reference number :
                                Mir[protected]
                                Narration :
                                Si fail due to insuff bal 050220-mir[protected]
                                Deducted date : 26june 2020
                                Amount : 220.11

                                I am waiting for reply.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hey shubham
                                  Aug 7, 2020
                                  Report
                                  Copy

                                  I have applied for hdfc credit card via a agent in february 2020 and so because of lockdown i did not get the card it self and shows return to bank.
                                  So in july they come again and try to deliver the card in my office address without and call or message via blue dart courier service which have their very bad service.
                                  After that recently i got my annual bill of 590 rupees and still i don't know where the card is?
                                  Already send mail and try to connect the care too but no one is answering the agent said that if i merge some policy or dth the card it self free to me life time so i did it same.
                                  Dear hdfc team if you are reading this kindly connect me.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Miss Yashika
                                    Aug 7, 2020
                                    Report
                                    Copy

                                    Hi, we have done a transaction with hdfc debit card on amazon, we canceled the order and got the message from amazon that money has been reversed on the hdfc card number, after a while we got message from hdfc as well that amount has been credited/reversed by amazon, but we have not received any amount in out account.

                                    Please check on priority
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shubham30597
                                      Aug 7, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Ruby House, Mundhwa - Kharadi Rd, opposite Columbia Asia Hospital, Magarpatta, Wadgaon Sheri, Pune, Maharashtra 411014

                                      I have an account in kharadi branch of pune, maharashtra. I was charged 767rs as annual debit card charges without my knowledge. I had no sms/email intimating me about the same. I was not told about these charges while opening of the account. I would like the money to be refunded back as it has been fraudulently debited from my account without my knowledge.
                                      Aug 11, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 09, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue

                                      Please feel free to write to us using URL https://bit.ly/2Lzhyn3 further assistance. Please mention reference number TT[protected] for us to promptly respond to you via email. -Nadia

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        KUNTAL'S SHARINGS
                                        Aug 7, 2020
                                        Report
                                        Copy

                                        I made an wrong recharge by hdfc payzapp. Kindly refund my amount. Transaction details
                                        Transaction reference id 6019190294611742431956308
                                        Payment reference id [protected]xo26ux6
                                        Subscriber id [protected]
                                        Payment received towards jio mobile prepaid recharge
                                        Amount rs. 399.00
                                        Date and time [protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        I made an wrong recharge by hdfc payzapp. Kindly refund my amount. Transaction details
                                        Transaction reference Id[protected]mX50xE5 payment reference id [protected]
                                        Subscriber id [protected]
                                        Payment received towards jio mobile prepaid recharge
                                        Amount rs. 599.00
                                        Date: 6 june 2021, Time: 06:47 pm
                                        Helpful
                                        3 other people found this review helpful
                                        3 found this helpful
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit