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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 394

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D
dubbanani
Jun 20, 2020
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Ad for pf withdrawal
HDFC Bank customer support has been notified about the posted complaint.
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    gauravagarwal398
    Jun 19, 2020
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    I have a personal loan with Kotak Bank, for which the EMI is auto debited from my HDFC account. Even after applying for EMI Moratorium, Kotak bank tried to charge my account for the EMI, which, due to insufficient balance, bounced. This not only charged me Debit Return Charges but have also made my bank balance as negative. The amounts were charged in the month of April and in June.

    HDFC says to contact Kotak as they tried to charge the EMI. Kotak says to contact HDFC as the return fee was charged by them and HDFC would refund it. I’m just being tossed from one bank to another.

    I have emailed several times; (HBL[protected], HBL[protected], HBL[protected], HBL[protected]; none of them is a valid reference number when I try to enter it online), but have received no positive response.

    Please do look into it. Please call me on [protected] or give me a number to call. And if you cannot refund the charges, do let me know so that I can take further actions. I’m tired to emailing again and again.
    HDFC Bank customer support has been notified about the posted complaint.
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      dubbanani
      Jun 19, 2020
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      As pf properses withdrawal
      HDFC Bank customer support has been notified about the posted complaint.
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        dubbanani
        Jun 19, 2020
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        As my pf withdrawal process
        HDFC Bank customer support has been notified about the posted complaint.
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          Naman gangwal
          Jun 19, 2020
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          I have bought my iphone11 with hdfc bank credit card on 26/01/2020 from Apple store jaipur. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Txn ID :[protected]. Hope this issue gets resolved and cashback will be credited as soon as possible.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            ankurpathak.ap
            from Pune, Maharashtra
            Jun 19, 2020
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            Address: Pathare Wasti Lohegaon

            I am already customer of hdfc bank and my customer id is[protected]. One of your employee took the check of 5 lakhs from me to open my impiria account. The amount is debited from my indusind account. But this amount is not credited under my customer id and imperia account is also not visible. Please solve my complain as its too long. Else i will register fir of 420 with nearest police station.
            HDFC Bank customer support has been notified about the posted complaint.
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              Rajesh Kapoor560
              Jun 19, 2020
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              Address: lucknow

              Rs.199 spent via credit card at amazon1258399 on[protected]:23:21:33without pin/otp
              HDFC Bank customer support has been notified about the posted complaint.
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                sanketh.v
                Jun 19, 2020
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                I received an call from your hdfc agent for a durable loan and that agent told my details of the loan and took the payment to there personnel account no.

                I am sure its the hdfc recovery team.

                After fews days the mobile is switch this took place in april so i waited for the response from them as they said it will credited back to my account.

                I have made the transaction on phonepe and i have details of the person who called me with account no. And other information.
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 20, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed and request you to contact our debt management executives at[protected] or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us to assist you.

                -Nadia
                HDFC Bank Customer Assistance
                Jun 22, 2020
                Updated by sanketh.v
                The email ID provided by you is getting invalid can please let me know the correct mail ID please.
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                  Dhawal Bakshi
                  from Vadodara, Gujarat
                  Jun 19, 2020
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                  Address: HDFC Bank, Vadodara

                  My complaint reference number is hbl=[protected] received in my email dhawal. [protected]@gmail.com but when i go to your suggested page - it does not accept this reference number. Screenshot attached
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Srikanth Daggupati
                    Jun 19, 2020
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                    Hello team,

                    My ammount 1, 084.58 is on hold and i'm not sure what exactly the reason for this hold and it was form mirevenue hold throug gefu.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Bineet Sharma
                      from Powai, Maharashtra
                      Jun 19, 2020
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                      Address: House no. 2 paliwal colony, Infront of Nirmala convent school

                      My account is opened on the basis of voter id but in my voter id spelling of my name is wrong due to which my adhar card name is mismatch due to which bank is rejecting my payment which is given by government.
                      Kindly help about it
                      HDFC Bank customer support has been notified about the posted complaint.
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                        gauravagarwal398
                        Jun 19, 2020
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                        I had contacted kotak bank regarding the same. Though they tried to charge me for the loan emi, they mentioned that the debit return charges would be refunded by hdfc.

                        I had already applied for the emi moratorium for the month of april and may, and have again applied for the month of june, july and august.

                        Though i’m not at fault, i have to bear the return charges. The amount is almost ₹1600-₹1700, which at this point of time is a huge amount. It was deducted in the month of april and again in the month of may. As of today, my bank statement is in negative.

                        I understand that kotak is at fault for trying to charge me, but since i have already applied for the moratorium and since the amount was deducted by hdfc, i would request you to please refund the charges as soon as possible.

                        Hope to hear from you soon.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jun 19, 2020
                        Updated by gauravagarwal398
                        I have already emailed the bank 4-5 times, still have not received and communication.
                        Verified Support
                        Jun 19, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Jun 19, 2020
                        Updated by gauravagarwal398
                        The reference number that I have in the email, while entering it online it mentions that is is invalid. Please help someone call me on [protected]. I just being tossed form one bank to another and from one agent to another. I have emailed several times; no response.
                        I tried to use the link mentioned above, but it asks me to enter a reference number. When I enter the one mentioned in the email it states that my reference number is invalid. This is ###. What am I supposed to do now?
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                          Nanidubba
                          Jun 19, 2020
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                          As employee of my old pf
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Nanidubba
                            Jun 19, 2020
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                            As for pf
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Nanidubba
                              Jun 19, 2020
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                              As for withdrawal of my employee account
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                samit00123
                                from Powai, Maharashtra
                                Jun 19, 2020
                                Resolved
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                                Resolved

                                Address: Jabalpur

                                Dear sir,
                                I have send several mails to hdfc to terminatel my hdfc life sanchay par policy and submitted all the relevant documents much before the locking period as asked by them from the date of my policy.
                                Moreover i have send several remainders and called them numerous times to know the status of cancellations of my policy and refund inr 200000.00, but i never any respond from the hdfc bank. Since i am unable to pay the premiere of the same amount, i requested them to cancel the policy.
                                I requested to kindly take the necessary action so that i get my money credited in my account.

                                Thanks,
                                Samit mohan sinha
                                [protected]
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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                                  Neena K Kapoor
                                  from Surat, Gujarat
                                  Jun 19, 2020
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                                  Sir i have raised a request for suspension of my fastag on dated 26.02.2020 via ref no. 38350. My consumer id is[protected]. Request is still open in their portal and i have not received refund. I called customer service several times but still issue is unresolved. Kindly intervene in the matter.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Deeksha Kushwaha
                                    Jun 19, 2020
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                                    Resolved

                                    I have done payment from self sbi upi to tata sky hdfc upi account.
                                    Tata sky said they haven't received the payment where my bank confirms payment is given to them.
                                    Looking at the upi transaction it says clearly paid to "billdeskbqr. [protected]@hdfcbank"
                                    And the payment has been received by tata sky com.

                                    I want this to be resolved as soon as possible ☺️☺️
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 19, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Shoaibkhan317
                                      Jun 19, 2020
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                                      Address: Falaknuma

                                      I have bought my iphone11 with hdfc bank debit card on 21/10/2019 from bajaj electronics hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Pratik Kundu
                                        Jun 19, 2020
                                        Resolved
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                                        Resolved

                                        Hi, i purchased an iphone 11 on 14th feb, 2020 under the cashback scheme of my hdfc card. Although the offer promised a 6000 cashback on the transaction within 120 days, i am yet to see the amount credited to my account. Kindly assist
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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