HDFC Bank Complaints & Reviews

I am a hdfc bank credit card holder. The bank has auto debited rs.1399/- from my credit card number ending with 4574 without my concern on date:18/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Hi i'm gurmeet singh hdfc hold my rupees 2213 by mirevenue through gefu held by hdfc bank kindly check and rectified this.
My account no. [protected]
Ifsc hdfc0000003
Branch kg marg delhi

Account/customer id: vidit1984
Registered contact details/email id: dharmendra. [protected]@gmail.com
Credit card number: [protected]

I would like to inform you that i am utilizing your bank’s credit card for last 4 years. Due to some my health problems, i could not payment on oct 19 to feb 20 but i never denied to pay to outstanding, i called many times to customer care and wrote many mail to tell all the reason why i am not paying outstanding payment, they always wandered me all the times, in month of march my credit card had been suspended for bank side. I were not able understanding why my card suspended and i had told to customer care by mail and call that time. They told me that we will waive off your all extra charges. But they did not waive off my any charges, now they are telling me to settlement actually i don't want to settlement, i have to do payment all outstanding payment. I have already paid of rs 33000 (Rs 3000+5000+25000).
Now i am get 10 to 15 call in a day from collection agencies.. I have been totally frustrate also they come my home and they using abusing word.
Second think is that when i paying payment last three months why they are charging late fee and i tried contact to customer care they told me that we can not tell you anything regarding suspension card.
Please it's humble request to you that remove my suspended card from my account for which i take your credit card facilities from hdfc in future. So that i can pay all outstanding
Dear concern, i promise that in future i shall not do this type of thing... Please remove...
As well as i kindly request you to waive off the late fee, financial charges, over-limit charges all other tax of oct19 to march20 months as a good will gesture to a loyal customer of yours.
Kindly revert mail me earliest.
Thanks

Please do the needful.

Hi,

Without informed anything regarding this, total 587/-rs has been debited from my savings account on june 15th 2020. I have insufficient balance now and it's shows negative amount.
I never heard about this ach charges and all. Please help on this and refund the money to my account asap.

Thanks,
Lekshmi p

Would have wished that your executive could have informed this when they were selling the card, highly disappointing, i'm trying to convert a transaction to smart emi however its not available so that means i'm not a customer who can service his emi properly when the need arise.

I have a credit card no. 5589 83xx xxxx9548 issued by hdfc bank, balasore branch. I noticed from my billing statement that there were fraud transactions made in my account since last two months. Last month being billing period (16.4.20 to 15.5.20) was mostly under lockdown, i did not check the billing as i did not use credit card since last more than a year. The credit card is linked to sb account for payment, which i could not notice. Yesterday, when i received the credit card bill (16.5.20 to 15.6.2020) i noticed few payments made to paytm. I also noticed that 9000.00 credited to credit card account on 4.6.20 for last month fraud of 9000.00 by paytm.
The total fraud amount is 14182.00 in last 2 months. So i immediately blocked my card yesterday at about 01.10 pm. Today on 18.6.20 i sent a complain letter to hdfc bank balasore for the same. They simply received the letter.
So i request this complain should kindly forwarded to proper authority & 14182.00 debited by my credit card amount is to be reversed immediately.

I purchased a macbook pro from apple authorized seller and was guaranteed rs.7000 cashback from the bank (Hdfc) side that will be credited within 120 days and it has been more than 120 days and still i haven't received the cashback yet. I kindly request you to look into it and provide a solution for it.

To hdfc bank credit card manager,
Bangalore zone.

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2-3 verification calls one my mobile number.

Then thereafter i received a mail saying you application doesn't matches our requirement, where the peoples less than my salary have got same hdfc card.
Not even mentioning any reasons how can you decline our application.
This is pathetic and stupid results, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.
Pathetic pathetic.

Nagaraj s n
[protected]

I have bought an iphone11 pro with hdfc credit card on 18/02/2019 in ahmedabad. As mentioned by hdfc (To receive a cashback of 6000 within 120 days from the transactional) i haven’t received my cashback till now. I hope this issue gets resolved and cashback will be credited as soon as possible.

Why my amount of ₹1162 on hold may i know the reason please.. And this was happening from last month. Last month also hdfc bank put my ₹1730 on hold and then amount gone.. And last month hdfc also charged ach return charges of ₹500 four times which is (590+590+590+550 = 2320) wrongly charged. I need all my money back.. Asap!

Too much amount debited my account

I have been complaining customer care about non registration of my mobile for upi under hdfc mobile app since last two months but they have not answered and also blocked their customer care number. Their customer service is pathetic, hopeless, careless and indifferent. Ig i would have known this earlier i would never have gone to them for opening my savings account

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 17th june 2020 under the name of depository charges may-2019

Initially when we did not have demat account they forced us to create one without intimating...

 dear respected sir i'm a premium nri customer with hdfc bank dealing for morethan 15 years with complete availed banking investment, fixed deposit, securities investment with trust on the bank been trusted customer

Till this incident dent my confidenceand trust on complete mishandling by authorised banking staff on reliance rightissue and it system error on net banking absa process, resulting loss of 80k inr of myinvestment,

By assuring personal banker this would be taken care from the back endthrough branch process, assured by phone, concall, whatsapp etc.. how it happen :- reliance right issue entitlement, bought  from nsdl hdfc sec

Making secure payment on hdfc net banking absa  using hdfcsec brokerage - >  additional 375 shares reliance rights purchased from the stock market from the period (22nd may to 29th may) on delivery basis from nsdl open market, kindly refer to enclosed attachment for the same on the purchase transaction and delivery, purchase value of 80, 000 inr

When payment initiated for online payment  through hdfc net banking (Got error msg recorded  on 2nd june) and send immediately via whats app to take care to my nri personal banker to investigate as this transaction not allowed me to go ahead on payment for the securing rights (Reliance right shares x 375) as first transaction successfully done  8 shares 

Nri personal banker staff– mr alpesh checked the error msg and immediately on 2nd june given assurance that this would be taken care after he checked with internal hdfc sec team (1st transaction is done for 8 x share allotted is process and balance 375 open market  shares would be done through via bank back end before the cut off date  11th june  and  self-acknowledge given this by oncall, whatsapp., email etc when i learned that the 1st installment (375 x 312.5 rs) is not deducted from my savings account inspite of reserved amount in nri banking savings account, follow up email from my end done and till date same but no conclusion.

All the above  communication  screenshots are attached, for you'reunderstanding and below trailing email. with detailed ongoing discussion with the team until 16thjune consisting of mr vinay / mr alpesh/mr sanket / ms gauri.  note : reliance team also declined to position toallocate the rights shares against it    

Conclusion :- due to this negligence and misguided information byhdfc banking personnel, system error it has cost me  loss of 80.000 inrwhich was purchasing value and investment loss of 2 lacs inr as share tradingat 700 inr (Stock trading 16th june) hence i'm entitled for compensation of my purchasevalue and loss of opportunity as no fault  loss,  

Looking forward on this matter to be resolved quickly and receiving your prompt reply   to avoid loss of loyal hdfc premium customer,

Kindlyupdate me as soon as possible or i will have to consider an alternate course ofaction if there is no reply next 7 x days from date of email,    failing which i shall advice to my legal adviser for redressal the same as per law of the land to recover my amount.
Thanks you're customer roshan d cunha

Today debit my balance from dc intl pos txn total amount 4334
Date 17/06/2020

Kindly process refund amount

My Fastag wallet was debitted for Rs 832 and Rs 200 and when checked it was showing as manual debits without any more details. I have been trying to sort this out for quite some time at the call center.
To rectify this, they are asking for details that they already have and not sure why the consumer is being penalized for no fault of theirs..

On top of this, they have also sent a message that they will be taking away my security deposit for the negative balance caused due to this fraud.

Not sure how to resolve this.

I purchased home appliances from reliance in the month of decemeber 2019. Had made payment through hdfc credit card as there was 10% cashback offer. It was said that cashback would be received in next 90 days but it's been 6 months now. I haven't received any cashback. Kindly resolve the issue as soon as possible.

Dear team,

I have opend policy with hdfc life insurance because of the agent traped me to open policy and offering 10% cash back + emi facility offer so i joined after completing the payment there is no response from the person i alredy escalted to many people but no solution hdfc life company should be responsible for this activity so i need 10% cash back + renew my policy call me at [protected]

My general advice to all people is never take a single policy from hdfc life insurance because you will be in trouble like me never choose anything from hdfc & hdfc life worst service and worst experience

I purchased a dell laptop worth 67, 413 inr on 10th december, 2019 via hdfc credit card. At that time 5% cashback offer was there on dell laptops payment through hdfc credit card. Now it's been more than 6 months and i still have not received cashback from the bank. Hope this issue gets resolved and cashback will be credited as soon as possible. Order no.[protected]

I have salary account in hdfc and they are charging some amount. I was even charged the same of 590 4 time.
I dont know why they are deducting the amount