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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 398

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C
Chanchal Bharti
Jun 11, 2020
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It’s been 90 days of purchase iphone. But i have not received my cashback of rs 6000 on the purchase of iphone using hdfc card payment
HDFC Bank customer support has been notified about the posted complaint.
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    C
    Chanchal Bharti
    Jun 11, 2020
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    Address: Wz 1112 2nd floor rani bagh

    I have not received my iphone 11 cashback
    HDFC Bank customer support has been notified about the posted complaint.
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      G
      govind pathania
      Jun 11, 2020
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      Its been 90 days of purchased iphone 11, hdfc bank has 6000 cashback on purchase of iphone 11 but i have not received any cashback
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        Karthik18
        Jun 11, 2020
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        I purchased the iphone 11 on march 10, 2020 i haven’t received a cashback yet which was said to be credited to the card account within one month
        HDFC Bank customer support has been notified about the posted complaint.
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          Anshulgoel74
          Jun 10, 2020
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          Resolved

          I have bought my iphone11 with hdfc bank debit card on 03/01/2020 in Panipat haryana. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in seller, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
          +1 photos
          Jun 15, 2020
          Complaint marked as Resolved 
          Fff
          HDFC Bank customer support has been notified about the posted complaint.
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            H
            Hardik Sabharwal
            Jun 10, 2020
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            Hi I have purchased an i phone 11 in january but till date my cashback is not credited . Which was to be credited within 120 days .I have been trying to call the customer care but its shutdown from last 3 months now and nowhere to reach for this complaint.

            I have already mailed the support id but its been over a month no response is been given.
            Kindly let me when will I receive it.

            Thanks
            Hardik Sabharwal
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Shourya Misra
              Jun 10, 2020
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              Resolved

              I had purchased an iPhone 11 on 10th February, 2020 and it’s been over 120 days of the purchase and I haven’t received ₹6000 which I was entitled to as per their scheme.
              +1 photos
              Jun 16, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                Janardhan Leela
                Jun 10, 2020
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                MCTF ATM Transaction

                Sir 10000 deduct (Update: inr 10, 000.00 debited from my account on 10-june-2020. Info: mctf atw 10/06/2020 from my account.
                I call to customer care they said you make a atm transaction of 10000rs. On 10/06/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.
                How is this possible.br...
                +1 photos
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                J
                jhansi janas
                from Delhi, Delhi
                Jun 10, 2020
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                Hi sir please help me just now I got a massage 10000 automatically debited
                MCTF ATW but I didn't any ATM transactions please help me
                +1 photos
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                  S
                  Shatadru Das
                  Jun 10, 2020
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                  I bought my iphone11 with hdfc bank debit card on 5th january 2020. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sambath Raj
                    Jun 10, 2020
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                    Address: 369, Sai Sadan Bldg Main Rd, Kamaraj Nagar, Tamil Nadu 600071
                    Website: netbanking.hdfcbank.com/netbanking

                    Have to reset my net-banking pin. There are 2 options :

                    1) registered number + debit card — i can't use this because i dont have the debit card.

                    2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dont know why is it happening. Why hdfc bank is incapable in this matter in the present modern world!
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      dinesh chandra tayal
                      Jun 10, 2020
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                      Sir/Mam
                      with reference to above my credit card is misused between 26/05/2020 and 09/06/2020. I came to know about it only on 9/06/2020 evening when I received a message that a transaction of Rs 4000/- has been done on PAyTM by using my card details. When i enquired on the given tollfree no they informed me that transaction were done regularly by using my card details but during this period i neither received any OTP or message mentioning the usage of the card while the card is with me. Please look into the matter and reimburse the debited amount to my account.
                      Regards
                      Dinesh Chandra Tayal
                      +2 photos
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                        M
                        Manu239595
                        Jun 10, 2020
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                        Resolved

                        Website: Croma center

                        Had purchased iphone 11 pro from croma store on 29th feb 2020 using my hdfc bank debit card, at the time of purchase there was a offer from bank for 6000 cash back after 120 days. But its been more than 120 days and i haven't received the cashback yet in my account, if the bank cannot process the services they extent then why should they bring on such scheme, just lemme know how best i can go ahead to resolve this issue.
                        +1 videos
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 10, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          S
                          SBChatterjee
                          Jun 10, 2020
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                          Resolved

                          Please cancel my oneassist membership from my card ending in 9049.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear customer,
                          Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount.
                          Regards, Team OneAssist
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                            T
                            Theofilla Paul
                            Jun 10, 2020
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                            Im not receiving otp mails to my registered email id. Receiving it in the mobile though.
                            HDFC Bank customer support has been notified about the posted complaint.
                            I too suffer from the same disease given by useless HDFC
                            .
                            I too suffer from the same dieases given by futile HDFC bank
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                              K
                              Kamau_Engineer
                              Jun 10, 2020
                              Resolved
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                              Resolved

                              Address: N202 JAde REsidency Wagholi Pune 412207

                              I applied for hdfc bank fastag on 21 may 2020 and my wallet got created on 28th may 2020 but still i am waiting for my fastag delivery.

                              I choose hdfc bank fastag because of my trust in hdfc brand but unfortunately as a customer i am loosing faith in the brand because of this tremendous delay.

                              I tried to call 6-7 times on your customer care but every time either i am getting excuses like system not working or having huge pendency of month march.

                              If this is the situation then why is it not supposed to inform customers initially at the time of signing up.

                              Kindly cancel my request and refund the full amount of 500 inr deducted from my hdfc bank saving account.

                              My application ref no. Hfr01567684

                              Mobile no. [protected]

                              Note: please resolved the same in 48 hour else i am going to launch complaint against hdfc bank fastag in consumer forum and

                              Indian consumer complaint portal on the ground of false promise of delivery fastag within 7 working days.
                              +1 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 26, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance
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                                L
                                Lakshmikant Rai
                                Jun 10, 2020
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                                Due to covid-19 my train booking has cancle and from irtc they have refund my money on 27may 2020. But till now refund amount haven't come in my account from irtc they refund the money. Detail of refund transaction.
                                Pnr:-[protected]
                                Transaction id:-[protected]
                                Bank refund txn id :-30001001490035175427175
                                Refund type:- refund for cancellation
                                Actual refund date :-27may, 2020
                                Refund amount :-1605/-
                                Settlement id :-[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  Dr. Rahul Kumar
                                  Jun 10, 2020
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                                  It is very much painful to explain that my fastag replacement request had been not completed in 3 months later i said to surrender and refund the amount it is almost 4 months of surrender fastag but refund i have not received
                                  They provided me mail id which is also not working
                                  Fastag. [protected]@installationglobal.com
                                  Wallet[protected]
                                  Customer i'd[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    urmila nayak
                                    Jun 10, 2020
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                                    I have applied for emi moratorium for the month june to august still my account debited on dated 10/6/2020

                                    Pls refund

                                    My request no is attached below
                                    +1 photos
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                                      Gopal1901
                                      Jun 10, 2020
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                                      I have bought my iphone11 with hdfc bank debit card on 03/01/2020 as mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      +1 photos
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