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Updated: Mar 24, 2026
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M
miravi90
Jun 13, 2020
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I have purchase merchandise from louis philippe and there was 10% cashback if you pay through hdfc bank credit card but the cashback amount has not been credited in my account. It’s been 115 days. It’s been a long time and no one is paying attention to my complaint neither hdfc nor louis philippe. The cashback has not been credited in the account despite being more than 90 days
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance
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    itsmeen21
    Jun 13, 2020
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    Today 13/06/20, i got message that 3079/- is being debited from my credit card for one assist & the kit will be dispatched soon. It wasn't even asked to me before for this kind of service. I was thinking to keep money in this bank but after this, i will not. Today you've deducted from my credit card, tomorrow you'll deduct from debit card. No guarantee.

    As it was a 2nd saturday, i couldn't even visit the branch & due to corona, call centres are also closed. Refund my 3079/- asap.

    I'm not disclosing any confidential details here. Reply me asap to get this over.
    HDFC Bank customer support has been notified about the posted complaint.
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      Gauravchauhan1189
      Jun 13, 2020
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      I have not received cash back on purchase of iphone xr dated 13/01/2020 to till now. Company claims that they credited the cash back rs.5000 within 120 days from the date of purchase.
      Kindly resolve this problem asap and credit the cash back amount into my credit card.

      Thanks!
      HDFC Bank customer support has been notified about the posted complaint.
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        itsmeen21
        Jun 13, 2020
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        Hi, refund my 3079/- for one assist as it wasn't asked you me. Deactivate & refund.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Shayar Azam
          Jun 13, 2020
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          Dear hdfc team,

          I purchased a macbook from reliance digital limited, laxmi nagar on january 18, 2020. I was promised a cashback of rupees 6000 but have not received anything till now (June 13, 2020). Kindly look into it
          Jun 16, 2020
          Complaint marked as Resolved 
          Received the cashbak on June 16, 2020 (after 150 days)
          HDFC Bank customer support has been notified about the posted complaint.
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            prince_cool007
            Jun 13, 2020
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            I purchase iphone 11 from iphone genuine store and in my bill receipt it is mentioned that i will get a cashback of 6000 after 120 days from the billing date but it's more than 5 months till now i haven't received the cashback even i am not able to call hdfc customer care resolve my issue do let me know what kind of details you required my name is simranjeet singh
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 23, 2020
            HDFC Bank Customer Care's response             Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Nadia
            HDFC Bank Customer Assistance
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              M
              monikab
              Jun 13, 2020
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              Resolved

              Hi,

              I purchased iphone 11 using hdfc bank debit card on 26/01/2020 from cariano store, kamla nagar delhi through which i was entitled to receive a cashback of rs.6000.00 within 120 days. I have not received the cashback as of now. I also contacted the store but they asked me to contact the bank. The customer care service of the bank is not functional. I have come here hoping for a resolution.
              Jun 15, 2020
              Complaint marked as Resolved 
              Received the cashback
              HDFC Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We sincerely apologize for the delay in responding to your query.
              Your query has been shared with the concerned team for further action.
              Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

              -Nadia
              HDFC Bank Customer Assistance
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                S
                Sysakshi
                Jun 13, 2020
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                Hi it has been more then 120 days i have not received my iphone cash back
                HDFC Bank customer support has been notified about the posted complaint.
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                  pro28
                  Jun 13, 2020
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                  On 8th may and 8th june rs.169 was deducted feom my credt card without otp/pin at amazon 1258399. I had not done any transaction on that day. I had sent a mail to hdfc support on 8th may but no reply. I want immediate action and refund on this issue.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Aditya78282
                    Jun 13, 2020
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                    My financial condition from 1 year is not good i can’t pay 5000 rs charges for not paying emi on time i have paid total emi amount 6 months back that time charges were 1000 now it is 5000. I am very depressed because my financial condition is not good and i can’t pay 5000 charges (20%) of my loan amount please waive the charges and close the account.
                    Jun 13, 2020
                    Complaint marked as Resolved 
                    They haven’t messaged me anything till now
                    HDFC Bank customer support has been notified about the posted complaint.
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                      DeepuGeorgeJacob
                      Jun 12, 2020
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                      I would like to change my relationship manager hdfc. Whenever i asked something then he will say i will check and get back to me but never. Because of this issue i changed my salary account to another bank. Kindly please change the relationship manager.
                      Dec 26, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Kajal Optician
                        Jun 12, 2020
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                        Address: Kanpur
                        Website: Hdfc bank

                        Funds on hold
                        Account number: [protected]
                        As on date: 12 jun 2020
                        Amount held by
                        Hdfc bank (For mirevenue hold through gefu): ₹1, 684.10
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Namrata Bhartiya
                          Jun 12, 2020
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                          Resolved

                          Address: Mumbai

                          I had purchased an iPhone XR using the HDFC Bank cashback offer on 12/01/2020 from Aptronix - Palladium Mumbai . As per the offer, within 90 days the cashback of 5000 INR should have been credited in my bank account. It's been 150 days to be precise, but the cashback has not been credited to my Account. I tried contacting the helpline number provided on the website, but it has been of no help either.
                          Even complaint form filled and submitted 15 days back has not been responded to. Absolutely devastating experience.
                          Complaint No : HBL[protected]
                          Jun 15, 2020
                          Complaint marked as Resolved 
                          Received the cashback
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Anjali1992
                            from Chandigarh, Chandigarh
                            Jun 12, 2020
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                            Address: CHANDIGARH

                            I bought my iphone 11 pro max 256gb on 02.02.2020. But still didn't received my cashback of 7000/- as it was said in the offer.
                            HDFC Bank customer support has been notified about the posted complaint.
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                            Its been more than 2 weeks since i submitted my complaint regarding not receiving any cashback on my iphone. My email id is [protected]@gmail.com or call me at [protected] .Please revert back or resolve the complaint.
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                              A
                              Aradhya Sharma 777
                              Jun 12, 2020
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                              I bought apple ipad 7 on feb 9th 2020 and its over 120 days and i have not recieved my cashback of 3000₹. I have bought it from apple store bhopal.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                V
                                Vishal139999
                                Jun 12, 2020
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                                6000 cashback not received for iphone 11 even after 90 days
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  V
                                  Vithal.h
                                  Jun 12, 2020
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                                  Address: pune

                                  My month of june installment due is 04/06/2020 its overdue; ecs deducted from financier (Hdfc bank) on date 08/06/2020 and same date debited my installment amount 3, 355 and again ecs debited rs.590 on date 11/06/2020 from my icici bank account. I cant understand why ecs charged 2 time in same month.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sunny Gayen
                                    Jun 12, 2020
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                                    It's been 142 days i have not received any cashback from from hdfc after purchasing new iphone 11 from apple store from my hdfc debit card. I couldn't reach the customer support as the option are limited.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Seshu Babu Kavuru
                                      Jun 11, 2020
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                                      Address: Hyderabad

                                      I have purchased jewelry in reliance jewels on 8th december 2019 and there is an offer with hdfc credit card/debit card -
                                      I have done a transaction of rs 25000 each using my credit card and debit card and should get a cashback of rs. 2500 for credit card and 2500 reward points for debit card within 90 days.
                                      It's been 180 days since then, still, i didn't receive a cashback

                                      T&c-max cashback up to 2500 per card.

                                      Resolution - i am expecting my cashback as i have already completed 90 days.

                                      I have been trying to contact customer care from the last 3 months but couldn't.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Subhamay Baidya
                                        Jun 11, 2020
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                                        Resolved

                                        credit card:- your request cannot be processed temporarily. we regret the inconvenience caused

                                        Hello when i'm trying to login to my credit card portal it's saying the following:- your request cannot be processed temporarily. We regret the inconvenience caused.
                                        Actually my card lost a year back and i hotlisted it, due to i had outstanding so i couldn't get the card delivered to my home address. Now i've cleared all the due payments still can't access online portal nor i can get in touch with the contacts number give by bank.br...
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