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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 397

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V
Vishal139999
Jun 12, 2020
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6000 cashback not received for iphone 11 even after 90 days
HDFC Bank customer support has been notified about the posted complaint.
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    Vithal.h
    Jun 12, 2020
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    Address: pune

    My month of june installment due is 04/06/2020 its overdue; ecs deducted from financier (Hdfc bank) on date 08/06/2020 and same date debited my installment amount 3, 355 and again ecs debited rs.590 on date 11/06/2020 from my icici bank account. I cant understand why ecs charged 2 time in same month.
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      Sunny Gayen
      Jun 12, 2020
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      It's been 142 days i have not received any cashback from from hdfc after purchasing new iphone 11 from apple store from my hdfc debit card. I couldn't reach the customer support as the option are limited.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Seshu Babu Kavuru
        Jun 11, 2020
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        Address: Hyderabad

        I have purchased jewelry in reliance jewels on 8th december 2019 and there is an offer with hdfc credit card/debit card -
        I have done a transaction of rs 25000 each using my credit card and debit card and should get a cashback of rs. 2500 for credit card and 2500 reward points for debit card within 90 days.
        It's been 180 days since then, still, i didn't receive a cashback

        T&c-max cashback up to 2500 per card.

        Resolution - i am expecting my cashback as i have already completed 90 days.

        I have been trying to contact customer care from the last 3 months but couldn't.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Subhamay Baidya
          Jun 11, 2020
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          Resolved

          credit card:- your request cannot be processed temporarily. we regret the inconvenience caused

          Hello when i'm trying to login to my credit card portal it's saying the following:- your request cannot be processed temporarily. We regret the inconvenience caused.
          Actually my card lost a year back and i hotlisted it, due to i had outstanding so i couldn't get the card delivered to my home address. Now i've cleared all the due payments still can't access online portal nor i can get in touch with the contacts number give by bank.br...
          +1 photos
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          R
          Rohitkumawat21
          Jun 11, 2020
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          My account number - [protected]
          I had opened savings account in hdfc aburoad (Rajasthan) 307026!

          I am not satisfied with the kind of staff they have in hdfc bank aburoad ;zero staff behaviour, they don't know how to talk to their customers and don't know how to respond!

          My complain (1) - i told them to give me visa platinum card and they forcefully gave me rupay card!

          After few days they gave me visa card saying your rupay debit card amount will be reversed back in 10-12 days but till today it didn't!

          2nd complain - i did international transaction and at transaction time i was charged 2.95 % debit card charges but i have been charged again 775 rs yesterday unknowingly.

          Solve the matter and take care of hdfc aburoad staff as they are drowning the name of hdfc bank!

          Rohit kumawat
          [protected]
          Verified Support
          Jul 26, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Nadia
          HDFC Bank Customer Assistance
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            S
            sushilxyz
            Jun 11, 2020
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            Address: 263/1 BHIMGARH KHERI PART-2,, Gurgaon

            Cash back not received on purchase of apple i phone vide hdfc bank credit
            Card ending 8140 from gurgaon outlets on[protected] despite assurance to be credited in card account within 120 days

            Please look into the matter and hope to resolve the issue
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              sai_
              Jun 11, 2020
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              Hello, my account my blocked in a march without reason. If i go for bank they are not at all responding. This is the worst service from hdfc.
              HDFC Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Reply
              sai_'s [Complaint's author] reply, Jun 11, 2020
              Till now I dint receive any call from your side
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                S
                sai sompag
                Jun 11, 2020
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                Resolved

                Address: Mumbai colaba

                Dear sir/madam,

                I sai kumar a/c - [protected] ifsc - hdfc0000085. I here to complaint you about the deduction of my 956.15rs from account balance which was kept on hold by (Gefu) on 22 may 2020. From past 15 days i m trying to call the customer service but it's useless nothing is helpfull the call couldn't connect the customer care personal. And just tell me the reason y did the (Gefu) kept my amount on hold nd now it's showing 0.00rs on hold so we're did the amount and were the proper details of this deducted amount.
                I need a reply or call from customer personal as soon as possible.
                Thank you.
                +2 photos
                Aug 7, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 26, 2020
                HDFC Bank Customer Care's response                 Dear Customer,

                Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Nadia
                HDFC Bank Customer Assistance
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                  M
                  Mustoorigovardhan Reddy
                  Jun 11, 2020
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                  I tried transaction of 50000 but it doesn't transfer to my account or receiver account
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Saurabhdnair
                    Jun 11, 2020
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                    Address: Pune

                    On 2nd jan 2020, i purchased iphone xr and aipods from montana store pune through my hdfc debit card ending with 3963, where there was a cashback offer within 90 days for hdfc account holders. Its almost 6 months i have’nt received any cashback.
                    Transaction details : iphone xr : [protected] (49900)
                    Air pods : [protected] (14000)
                    Please get this cash back cleared.
                    Regards,
                    Saurabh.

                    I tried calling and mailing hdfc bank customer care multiple times but no response.
                    Also when i visit the bank they ask me to contact customer care.
                    +2 photos
                    Jun 11, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Ajayap
                      Jun 11, 2020
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                      I have received a message from hdfc bank "alert:rs.999.00 spent via credit card at amazon1258399 on[protected]:12:32:00 without pin/otp. Not you? Call [protected].
                      I tried to call customer service but no response" i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us assist you.
                      https://cutt.ly/UyXQ31b

                      -Nadia
                      HDFC Bank Customer Assistance.
                      Jul 06, 2020
                      Updated by Ajayap                       Resolved
                      View replies
                      Reaolved
                      Reply
                      Shreyas Pathak's reply, Dec 28, 2020
                      How was this resolved? Please help.
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                        C
                        Chanchal Bharti
                        Jun 11, 2020
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                        It’s been 90 days of purchase iphone. But i have not received my cashback of rs 6000 on the purchase of iphone using hdfc card payment
                        HDFC Bank customer support has been notified about the posted complaint.
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                          C
                          Chanchal Bharti
                          Jun 11, 2020
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                          Address: Wz 1112 2nd floor rani bagh

                          I have not received my iphone 11 cashback
                          HDFC Bank customer support has been notified about the posted complaint.
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                            G
                            govind pathania
                            Jun 11, 2020
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                            Its been 90 days of purchased iphone 11, hdfc bank has 6000 cashback on purchase of iphone 11 but i have not received any cashback
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              Karthik18
                              Jun 11, 2020
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                              I purchased the iphone 11 on march 10, 2020 i haven’t received a cashback yet which was said to be credited to the card account within one month
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Anshulgoel74
                                Jun 10, 2020
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                                Resolved

                                I have bought my iphone11 with hdfc bank debit card on 03/01/2020 in Panipat haryana. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in seller, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                +1 photos
                                Jun 15, 2020
                                Complaint marked as Resolved 
                                Fff
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  H
                                  Hardik Sabharwal
                                  Jun 10, 2020
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                                  Hi I have purchased an i phone 11 in january but till date my cashback is not credited . Which was to be credited within 120 days .I have been trying to call the customer care but its shutdown from last 3 months now and nowhere to reach for this complaint.

                                  I have already mailed the support id but its been over a month no response is been given.
                                  Kindly let me when will I receive it.

                                  Thanks
                                  Hardik Sabharwal
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Shourya Misra
                                    Jun 10, 2020
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                                    Resolved

                                    I had purchased an iPhone 11 on 10th February, 2020 and it’s been over 120 days of the purchase and I haven’t received ₹6000 which I was entitled to as per their scheme.
                                    +1 photos
                                    Jun 16, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      J
                                      Janardhan Leela
                                      Jun 10, 2020
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                                      MCTF ATM Transaction

                                      Sir 10000 deduct (Update: inr 10, 000.00 debited from my account on 10-june-2020. Info: mctf atw 10/06/2020 from my account.
                                      I call to customer care they said you make a atm transaction of 10000rs. On 10/06/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.
                                      How is this possible.br...
                                      +1 photos
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