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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 397

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S
Sysakshi
Jun 13, 2020
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Hi it has been more then 120 days i have not received my iphone cash back
HDFC Bank customer support has been notified about the posted complaint.
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    pro28
    Jun 13, 2020
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    On 8th may and 8th june rs.169 was deducted feom my credt card without otp/pin at amazon 1258399. I had not done any transaction on that day. I had sent a mail to hdfc support on 8th may but no reply. I want immediate action and refund on this issue.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Aditya78282
      Jun 13, 2020
      Resolved
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      Resolved

      My financial condition from 1 year is not good i can’t pay 5000 rs charges for not paying emi on time i have paid total emi amount 6 months back that time charges were 1000 now it is 5000. I am very depressed because my financial condition is not good and i can’t pay 5000 charges (20%) of my loan amount please waive the charges and close the account.
      Jun 13, 2020
      Complaint marked as Resolved 
      They haven’t messaged me anything till now
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        DeepuGeorgeJacob
        Jun 12, 2020
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        Resolved

        I would like to change my relationship manager hdfc. Whenever i asked something then he will say i will check and get back to me but never. Because of this issue i changed my salary account to another bank. Kindly please change the relationship manager.
        Dec 26, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          Kajal Optician
          Jun 12, 2020
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          Address: Kanpur
          Website: Hdfc bank

          Funds on hold
          Account number: [protected]
          As on date: 12 jun 2020
          Amount held by
          Hdfc bank (For mirevenue hold through gefu): ₹1, 684.10
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Namrata Bhartiya
            Jun 12, 2020
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            Address: Mumbai

            I had purchased an iPhone XR using the HDFC Bank cashback offer on 12/01/2020 from Aptronix - Palladium Mumbai . As per the offer, within 90 days the cashback of 5000 INR should have been credited in my bank account. It's been 150 days to be precise, but the cashback has not been credited to my Account. I tried contacting the helpline number provided on the website, but it has been of no help either.
            Even complaint form filled and submitted 15 days back has not been responded to. Absolutely devastating experience.
            Complaint No : HBL[protected]
            Jun 15, 2020
            Complaint marked as Resolved 
            Received the cashback
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Anjali1992
              from Chandigarh, Chandigarh
              Jun 12, 2020
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              Address: CHANDIGARH

              I bought my iphone 11 pro max 256gb on 02.02.2020. But still didn't received my cashback of 7000/- as it was said in the offer.
              HDFC Bank customer support has been notified about the posted complaint.
              View replies
              Its been more than 2 weeks since i submitted my complaint regarding not receiving any cashback on my iphone. My email id is [protected]@gmail.com or call me at [protected] .Please revert back or resolve the complaint.
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                A
                Aradhya Sharma 777
                Jun 12, 2020
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                I bought apple ipad 7 on feb 9th 2020 and its over 120 days and i have not recieved my cashback of 3000₹. I have bought it from apple store bhopal.
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  Vishal139999
                  Jun 12, 2020
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                  6000 cashback not received for iphone 11 even after 90 days
                  HDFC Bank customer support has been notified about the posted complaint.
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                    V
                    Vithal.h
                    Jun 12, 2020
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                    Address: pune

                    My month of june installment due is 04/06/2020 its overdue; ecs deducted from financier (Hdfc bank) on date 08/06/2020 and same date debited my installment amount 3, 355 and again ecs debited rs.590 on date 11/06/2020 from my icici bank account. I cant understand why ecs charged 2 time in same month.
                    +2 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sunny Gayen
                      Jun 12, 2020
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                      It's been 142 days i have not received any cashback from from hdfc after purchasing new iphone 11 from apple store from my hdfc debit card. I couldn't reach the customer support as the option are limited.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Seshu Babu Kavuru
                        Jun 11, 2020
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                        Address: Hyderabad

                        I have purchased jewelry in reliance jewels on 8th december 2019 and there is an offer with hdfc credit card/debit card -
                        I have done a transaction of rs 25000 each using my credit card and debit card and should get a cashback of rs. 2500 for credit card and 2500 reward points for debit card within 90 days.
                        It's been 180 days since then, still, i didn't receive a cashback

                        T&c-max cashback up to 2500 per card.

                        Resolution - i am expecting my cashback as i have already completed 90 days.

                        I have been trying to contact customer care from the last 3 months but couldn't.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Subhamay Baidya
                          Jun 11, 2020
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                          Resolved

                          credit card:- your request cannot be processed temporarily. we regret the inconvenience caused

                          Hello when i'm trying to login to my credit card portal it's saying the following:- your request cannot be processed temporarily. We regret the inconvenience caused.
                          Actually my card lost a year back and i hotlisted it, due to i had outstanding so i couldn't get the card delivered to my home address. Now i've cleared all the due payments still can't access online portal nor i can get in touch with the contacts number give by bank.br...
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                          Rohitkumawat21
                          Jun 11, 2020
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                          My account number - [protected]
                          I had opened savings account in hdfc aburoad (Rajasthan) 307026!

                          I am not satisfied with the kind of staff they have in hdfc bank aburoad ;zero staff behaviour, they don't know how to talk to their customers and don't know how to respond!

                          My complain (1) - i told them to give me visa platinum card and they forcefully gave me rupay card!

                          After few days they gave me visa card saying your rupay debit card amount will be reversed back in 10-12 days but till today it didn't!

                          2nd complain - i did international transaction and at transaction time i was charged 2.95 % debit card charges but i have been charged again 775 rs yesterday unknowingly.

                          Solve the matter and take care of hdfc aburoad staff as they are drowning the name of hdfc bank!

                          Rohit kumawat
                          [protected]
                          Verified Support
                          Jul 26, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            S
                            sushilxyz
                            Jun 11, 2020
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                            Address: 263/1 BHIMGARH KHERI PART-2,, Gurgaon

                            Cash back not received on purchase of apple i phone vide hdfc bank credit
                            Card ending 8140 from gurgaon outlets on[protected] despite assurance to be credited in card account within 120 days

                            Please look into the matter and hope to resolve the issue
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              sai_
                              Jun 11, 2020
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                              Hello, my account my blocked in a march without reason. If i go for bank they are not at all responding. This is the worst service from hdfc.
                              HDFC Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Reply
                              sai_'s [Complaint's author] reply, Jun 11, 2020
                              Till now I dint receive any call from your side
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                                S
                                sai sompag
                                Jun 11, 2020
                                Resolved
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                                Resolved

                                Address: Mumbai colaba

                                Dear sir/madam,

                                I sai kumar a/c - [protected] ifsc - hdfc0000085. I here to complaint you about the deduction of my 956.15rs from account balance which was kept on hold by (Gefu) on 22 may 2020. From past 15 days i m trying to call the customer service but it's useless nothing is helpfull the call couldn't connect the customer care personal. And just tell me the reason y did the (Gefu) kept my amount on hold nd now it's showing 0.00rs on hold so we're did the amount and were the proper details of this deducted amount.
                                I need a reply or call from customer personal as soon as possible.
                                Thank you.
                                +2 photos
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 26, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  M
                                  Mustoorigovardhan Reddy
                                  Jun 11, 2020
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                                  I tried transaction of 50000 but it doesn't transfer to my account or receiver account
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Saurabhdnair
                                    Jun 11, 2020
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                                    Resolved

                                    Address: Pune

                                    On 2nd jan 2020, i purchased iphone xr and aipods from montana store pune through my hdfc debit card ending with 3963, where there was a cashback offer within 90 days for hdfc account holders. Its almost 6 months i have’nt received any cashback.
                                    Transaction details : iphone xr : [protected] (49900)
                                    Air pods : [protected] (14000)
                                    Please get this cash back cleared.
                                    Regards,
                                    Saurabh.

                                    I tried calling and mailing hdfc bank customer care multiple times but no response.
                                    Also when i visit the bank they ask me to contact customer care.
                                    +2 photos
                                    Jun 11, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      Ajayap
                                      Jun 11, 2020
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                                      I have received a message from hdfc bank "alert:rs.999.00 spent via credit card at amazon1258399 on[protected]:12:32:00 without pin/otp. Not you? Call [protected].
                                      I tried to call customer service but no response" i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 06, 2020
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us assist you.
                                      https://cutt.ly/UyXQ31b

                                      -Nadia
                                      HDFC Bank Customer Assistance.
                                      Jul 06, 2020
                                      Updated by Ajayap                                       Resolved
                                      View replies
                                      Reaolved
                                      Reply
                                      Shreyas Pathak's reply, Dec 28, 2020
                                      How was this resolved? Please help.
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