HDFC Bank Complaints & Reviews

My account has been debited under the mctf transaction on june 02, 2020, for the transaction i made on may 30, 2020, which got debited on the same day....

I need to know for what rs 550 has been held in my account

I am a hdfc bank diners club credit card holder. Account holder. I m not interested about this service anymore, kindly cancel my membership as soon as possible.

My card number no.- 368357xxxx6341
Name: buveneswari v

Today morning i transfered 6000 on 31st may 2020 from my hdfc app to my other bank of baroda account via imps. Amount debited from my hdfc bank account but not credited after more than 48 hours to my bank of baroda account. Status shows processor down. How to get refund? Please help me out. As it was utmost important for me, i feel harassed and helpless. Will bank repay me the amount?

Hi all,

I had purchased iphone11 from croma on january-26-2020. As per the offer there was a flat cash back of rs 6000/- also specified in the bill to be credited within 120 day. Now its more than 120 day and i have not received the cash back. On calling hdfc bank i was asked for offer details and was said the marketing team will check and revert before 08-jun-2020.
I feel the bank should now about its offer and not tell customer that it would check and inform. It create a doubt on the customers mind.

I have bought my iphone11 with hdfc bank credit card on 07/01/2020 in pune from apple store. As mentioned by hdfcbank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

Respected sir/madam,

Greetings!!

I've made a transaction to vendor 1mg by using hdfc bank credit card through payment gateway: paytm rs. 2498/- on 08.04.2020 successfully.

Due to unavailability of the product the order got cancelled on the same day itself and the refund amount rs. 2498/- has been initiated by the vendor 1 mg with reference no: rrn/refund id: 20200409111212801300168384265857591 on 09.04.2020.

Since then, i was waiting for the refund amount to my account, unfortunately the same is did not get credited to my account even after more than a month.

I had raised a complaint to hdfc bank and called to customer care multiple times but no one is there to address my problem, i'm not sure about that, whether the bank is having customer care service or not?, if the bank is having customer care service to serve their customers, definately some one should have responded by this time from hdfc bank's end.

Would request you to kindly check this complaint and get back my refund amount to my account at the earliest.

Thank you,

Best regards,
Nagaraju n.
[protected]
[protected]

I am komire sunitha account holder adilabad hdfc bank bearing account number : [protected], this is to informin you that irresponsible and disrespect answer given by adilabad hdfc bank personal banker for my debit card activation quary, i am very unsatisfied with your services, and want to close my account as soon as possible because of arrogant attitude of adilabad hdfc personal banker bearing contact number : [protected].

Regards
Komire sunitha
[protected]

Consumer complaints logo
Menusubmit a complaintsearch
Home iconhome
Question iconquestions
Faqfaq
Search
Search
Account
Messages
Notifications
Complaints
Sign out
© 2020 consumer complaints forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

Hdfc bank customer care
Hdfc bank limited
Customer satisfaction rating: 52%
Submit a complaint 23841
Complaints


Hdfc bank customer care
Hdfc bank limited
Website: www.hdfcbank.com
Twitterfacebooklinkedin
Address
Branch 542, trade world, a wing, ground floor, senapati bapat marg, lower parel
Mumbai
Mumbai city district
Maharashtra
India - 400013
Landmarks: opposite kamala mills compound

Customer care phone numbers and contacts
Toll-free:
[protected]
Up 2461 down 1038
[protected]
Up 1002 down 565

Phone:
+[protected]
Up 982 down 477
+[protected]
Up 324 down 269
+[protected]
Up 237 down 270

Additional info
Customer centre

Additional contacts

Andhra pradesh

+[protected]

View more information...

Submit a complaint
Customer satisfaction rating
52
%
Statisticsview statistics
Complaints23841
Pending1927
Resolved11771
Good good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 pm
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm
Hdfc bank related photos (4908)
On the name of balance fund issues, hdfc charges unethically where it wasn't related to it on the name of mandate
Cashback not given
Rs.6000/- cash back against iphone 11 purchase not received.
Complaints with pictures are more trusted and informative view all
Hdfc bank complaints & reviews
Sort by:
All
Hdfc bank — iphone11 refund
Freezan mohammed on jun 2, 2020
My name is freezan mohammed and i bought an iphone11 using my hdfc debit card since hdfc provides a 6000 rs refund. Its been 4 month and the money has not yet been refunded. Also i have written several times for the bank along with the bill copy but no response yet. These are hard times and i would like the bank to do what they promised their customers.
Read full review →
Complaint comments respond complaint category electronics & appliances
Hdfc bank — surrender policy no: 17645708 and[protected] regarding-
Umesh chander soni on jun 2, 2020
This is reference to policy no: 17645708 and 17634462. I wish to inform you that i had purchased both two policies (First[protected] hdfc life super saving plan 20/05/2015) and (Second[protected] hdfc sl progrowth super ii 26/05/2015), which both have lock in period of 2 years from date of issued as per your employee. Same has been expired on 26/05/2018. I was unable to pay the premium, contacted the your chandigarh office and send many emails for refund of amount and chandigarh area manager anuj mathur [protected] and duputy manager supriya [protected] was told that the both policies has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.

My name is freezan mohammed and i bought an iphone11 using my hdfc debit card since hdfc provides a 6000 rs refund. Its been 4 month and the money has not yet been refunded. Also i have written several times for the bank along with the bill copy but no response yet. These are hard times and i would like the bank to do what they promised their customers.

This is reference to policy no: 17645708 and 17634462. I wish to inform you that i had purchased both two policies (First[protected] hdfc life super saving plan 20/05/2015) and (Second[protected] hdfc sl progrowth super ii 26/05/2015), which both have lock in period of 2 years from date of issued as per your employee. Same has been expired on 26/05/2018. I was unable to pay the premium, contacted the your chandigarh office and send many emails for refund of amount and chandigarh area manager anuj mathur [protected] and duputy manager supriya [protected] was told that the both policies has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.

Hi
I have an account with hdfc bank
My account is showing 1842 rs hold charges which says as
Mirevenue hold threough gefu hold by hdfc bank
[protected] account number
Why are these banks charging us these non maintenance charges at this time when every bank has said not to charge any maintenance charges to the customer in this lockdown and curfew
Please look into this matter

I have updated my mobile number from atm in january. I updated the number through bank in february.
Still not getting otp or any notification on mobile. Worst bank service to prime customer.

I have bought my iphone11 with hdfc bank debit card on 22-nov-2019. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Dear hdfc team,

I hope you all are safe and taking necessary precautions to prevent yourselves from covid-19 outbreak. I am shivani kalsi and i have diners club credit card *privilege* which i am using from last four months and now you have charged membership fee 2520₹ + gst however your executive told me in the beginning when i received this card that if would add one utility bill (Electricity, telephone, water bill, postpaid bill etc.) then this card will be free for lifetime so now i will not pay these charges because my friends also holding same card and they have added utility bills (Smart pay) and now their card is lifetime free.

I will not pay a single penny on the name of membership fee +gst because i have already added my airtel broadband bill and it's been four months.

Regards
Shivani kalsi
M. No-[protected]
Card no.-3610*2428 (Diners club *privilege*)

In hdfc banking app shows mirevenue hold as 585.40 when will i get my money why the bank is holding money.

Hello, my name is khyati sahni. The bank has held amount of 778.70 for some reason i have no knowledge of. I would like to know the proper reason for it and request it to be resolved asap.

The hdfc bank has put a hold on my funds of rupees 2, 202.59 as mi revenue hold through gefu, ac number is
Account number:[protected]
Branch: ahura center

The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

When i visit my near branch (Neral) they say it hold due to bouncing emi's but not able to clarify the amount.

I cancelled an order at aliexpress, which in turn refund was initiated. I was told to wait 3-8days but it's almost 12 days now i haven't received my refund..
Moreover today i got a mail from aliexpress that refund was confirmed and settled.. But my amount is not credited... Please hdfc bank kindly credit the amount asap..

Refund code arn:15276320149002192784432

Sir,
I have a car loan with bank of baroda where emi is getting deducted from my salary account of hdfc bank. While lock down goi declared moratorium, and while talking to bank of baroda on 12th april, 2020 branch office, they have told that i need to pay my loan emi manual by 15th of every month and so i did pay from my salary account. On the same time, hdfc bank was not reachable at all over their customer care phone and relationship manager number even. Now, hdfc has deducted 590 rs in each month (Reference transaction id mir[protected] and mir[protected] where i have paid manual emi to bank of baroda on the name of ". Ach debit return charges". Whereas i have already paid it one day in advance of mandate as per bank of baroda shyamal branch, ahmedabad instruction given to me.

While communicating the same with my relationship manager, she is also admitting that due to lockdown in ahmedabad she was also not reachable and hdfc customer care didn't communicate this rule to me over this mandate. It was between bank of baroda and me which i have settled down and paid. Now on the name of mandate charges hdfc charges unethically and that's too when it should support on humanity basis and shouldn't levy any such charges specially while lock down period.

I request you to support and provide me refund me this 2 months' unethical charges and charge back hdfc and take action against such draconian unethical practices.