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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026

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The hdfc bank has put a hold on my funds of rupees 4as mi revenue hold through gefu, ac number is
Account number: 5010*9531
Ifsc: hdfc0000036
Branch: yousufguda
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

Jun 5, 2020

Complaint marked as Resolved

This compint not resolve

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Sir, 15, 423 rs. (5608 + 9815) deducted as (Mctf atw mentioned in transaction statement) from my account no. *664353 from hsr layout branch ifsc code hdfc0004094 on 04/06/2020.
I call to customer care they said i made a atm transaction of 5608rs and 9815rs. On 02/06/2020. At that time the amount got debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.
How is this possible.
Now 15423 rs. Have been deducted from my account as mctf atw transaction.in my statement [protected] reference no. Is showing for this transaction.
My account have 547rs. But now my savings account is in -14, 875 rs.

Sir pls revert asap.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Jul 29, 2020

HDFC Bank Customer Care's response Dear Customer,

Hope your query has been resolved. In case you still have a follow-up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Customer Assistance

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Address: शहर - नानपारा , जिला - बहराइच (उत्तर प्रदेश)

अंकुर सिंह बोलते है की पिता के खाते की जानकरी उनके बेटे को नहीं दी जाएगी
और बैंक से भगा दिया गया बेज्जत करके
उचित कार्य किया जाये अंकुर सिंह के प्रति

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V

vermaajay0508@gmail

Jun 5, 2020

पिता के देहान्त के बाद बेटा खाते की जानकारी लेगा

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Address: Mumbai

I have have purchased an iphone xr in february from hdfc debit card to avail the cashback. But its been around 100 days and i have still not received the cashback.

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I have bought my iphone11 pro max with hdfc bank debit card on jan 26th in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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Address: Google Ascendo

I was just charged rs 307 at google ascendo inc - this transaction is not authorized by me. Kindly reverse

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I have bought my iphone11 with hdfc bank debit card on 05/02/2020 in emporium delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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Address: angul

I am a hdfc bank customer. Hdfc bank put a hold of my saving account number [protected].
Hdfc bank put a mirevenue hold through gefu of amount 704.36.
I contacted nearest branch angul. They said they cant help me in this i have to contact customer care. I tried too many times but call not connected. Please tell me what to do.

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Ur transaction on hdfc bank debit/atm card ending *64 for rs. 8999.00 has been credited/reversed by amazon on[protected]:05:29:25. This is the msg i got but my refund was initiated onjune 3rd itself. Help

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Address: Pimple Saudagar

I attach a image of two transactions. I didn't get why these deductions are done because i don't do the second transaction in the image and also i didn't get any sms about these. I would like to know about this. And please respond me as soon as possible. I don't like that money get deducted without any information about that deduction. I have tried to talk customer service but didn't satisfied they told all other information except these two deductions (By purpose they are ignoring).
Waiting for solution.
Thanks.

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I have purchased a macbook pro 13"on 28 january, 2020 with rs. 7000 cashback scheme from hdfc bank. The payment was done using hdfc bank debit card and the payment receipt says""you are entitled for a cashback of rs. 7000 on your transaction. It will be posted in customer account within 120 days from the last date of transaction month on a best offer basis to all open and active card members accounts only".

Now, it's been more than 120 days and i haven't received any cashback from the bank.

I would like to receive my cashback in my bank account as soon as possible.

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I haven’t received my reissued hdfc debit card and have no information about it either. Help me out

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Respected sir
Iam vinayaka SA holder of hdfc account [protected], on 4th june 5113.42rupee has been deducted in the name of MCTF and it as no reference number, I haven't made any such transactions. So please resolve this issue and credit back the deducted amount asap . Thankyou

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Address: Noida

My Name is Ritik Tyagi. there were 1152 rupees in my account on 3 June but I don't know how there is show -3847 rupee but I did not do any Transaction. When I checked my account statement its show me two transactions one is 2000 and 2nd is 3000. I want to know how it is possible if only 1152 rupees in my account so how can I withdraw 5000 rupees and there is no reference number in transactions. and I also did not do any transaction. this is my salary account if salary will come then I lose 5000 rupees. please see this.

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The hdfc bank has put a hold on my funds of rs. 892.79 as mi revenue hold through gefu, ac number is
Account number: 2323*4351
Ifsc: hdfc0002323
Branch: metpalle

The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful. I also tweeted but no response.

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Purchased a apple macbook from a croma store on 6th january 2020 and was promised a cash back of inr 6000 on the transaction within 120 days from last date of transaction month. It has been well over 120 days and i made the payment via my debit card emis. Of the 6 emis - 5 have been paid for already and last to be paid in month of july 20.

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I have bought my iphone 11 with hdfc bank debit card on 19/01/2020 from a local shop in mumbai. As mentioned by hdfc bank (To receive cashback of rs. 6000 within 120 days from the transactional month end) i haven't received my cashback till now, it is more than 120 days hope this issue gets resolved and cashback will be credited as soon as possible.

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Verified Support

Jul 26, 2020

HDFC Bank Customer Care's response Dear Customer,

Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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Address: D1506, D-Block,Aparna serene park, MASJID BANDA, KONDAPUR,, Aparna serene park

I surrender policy on may -09 -2020, as per initial discussion whole process will take max of 10 working days.

But now almost 20 days about complete still not getting any proper response each customer care telling we are working and you will get update.

I have communicate 5-6 mail now when i spoke today customer care person (Sirisha) telling today they will update by eod.

I am sure am not going to get any call.

Regards,
Snehasish das
+91-[protected]

HDFC Bank customer support has been notified about the posted complaint.

Jun 05, 2020

Updated by sdasnou today i have got a call from HDFC Life they told they are going to transfer 80000 what is that i am not sure, my deposit amount was 180000, now in portal my fund value is showing 190000. i declined the transfer, they are trying to convince me

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On 14th april, 2020, rs. 999 got deducted from my hdfc credit card for amazon prime. I am not using amazon prime and i called amazon help desk about the same and they said that the amount has not been deducted from my registered accounts.
Then i approached hdfc credit card help desk bur i could not reach anybody.
I need a refund of this amount. How do i get it?

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2020

HDFC Bank Customer Care's response Dear Customer,

Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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Hey, i purchased an iphone 11 on
16th january 2020 from imagine stores, elante mall chandigarh. The said purchase was made with my hdfc credit card with the scheme offered by the bank of instant payback of ₹6000 on this sophisticated gadget within 120 days but unfortunately i have not received the promised cashback yet and due to the shortage of staff because of covid19 i have not been able to reach hdfc bank’s customer service.
Consequently, i’m posting it here it will be 6 months on 16th of june, anticipating the issue to be resolved as soon as possible.

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