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Updated: Dec 16, 2025
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O
Oindrila Dey
May 29, 2020
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My current account is showing a negative balance as held by the bank through mirevenue hold through gefu.

Difficult to reach customer care service.

What is this negative balance about.
What to do about it.
HDFC Bank customer support has been notified about the posted complaint.
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same issue. please reach out if you make any headway
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    R
    Raja2020
    May 29, 2020
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    Address: 15/31 TIRUVANNAMALAI

    Iam raja d worked as a hdfc employee id:124845, iam resigned my job last year may-2018, did not recieved my releaving letter kindly provide my releaving letter as soon as possible copy to below my mail id raja. [protected]@gmail.com
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Adit2612
      May 29, 2020
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      I have bought my iphone11 with hdfc bank debit card on 09/02/2020 from aggarwal telecom, delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, as it is almost 120 days and i am paying my emis timely as well so i have asked the retailer, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Debojit Rocker
        from Mumbai, Maharashtra
        May 29, 2020
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        Hi, i order a product from aliexpress but due to some reason the order was cancelled. Which in turn aliexpress processed the refund.. But till now i have received the amount.
        Please clear the refund and credit the amount
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          anshulasap
          May 29, 2020
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          Address: 537/1, Ranipur, Sudama Nagar, Post- Garha, Jabalpur

          The hdfc bank has put a hold on my funds of rupees Rs.29 as mi revenue hold through gefu, account details is
          Acount Holder Name : Anshul Patel
          Account number: [protected]
          Ifsc: HDFC0009413
          Branch: MANAYATA TECH PARK EMBASSY BLOCK
          Account type: salary account
          The customer service is not able to give any info on this.
          First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
          HDFC Bank customer support has been notified about the posted complaint.
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          Hi Anshul,

          I've the same issue!!
          My current account is showing a negative balance of 29rs as held by the bank through MiREVENUE HOLD THROUGH GEFU.

          Difficult to reach Customer care service.

          What is this negative balance about.
          What to do about it

          Did you get any solution?
          Reply
          anshulasap's [Complaint's author] reply, May 30, 2020
          Hi Oindrila,
          I am yet to receive any reply from the bank, also am unable to reach the customer care support executive due to current ongoing covid19 situation.
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            A
            Amit Sawarkar
            May 29, 2020
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            Dear team,
            My balance is showing wrong. Actually my money has been hold by you 259.88 by mistake. So please unhold my money fast so i can withdraw my money. This is a humble request to you. My balance is showing 1440.23 ruppes why? Please help me fast regarding that i am requesting you.
            +1 photos
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              U
              Udaisidhu
              May 29, 2020
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              I have brought 2 iphone 11s on my debit card. One on 5 jan and one on 11 jan. Since then it has been more than 120 days
              And i haven't received a cashback on them.
              Hdfc bank promised a cashback of 6000/- on each of them.
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                nitin rungta
                May 29, 2020
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                I want to complain about my demat rm. From preet vihar branch, new delhi.

                His name is krishna. He is the least interested person in the world. Passes fake news to me and i have already complained to the branch directly in few occassions.
                In numerous occasions when i have contacted him. He has tried to pass me fake news and has given me stupid excuses.

                Lately he has started spamming in whatsapp. Even when i have asked him to stop. Since 2 years he has never made one call or anything or inquired about my investment health.

                I want a disciplinary action taken against him.

                I want to close my demat account and transfer all shares to zerodha, as a 'closure cum transfer'.
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  grana601
                  from Gurugram, Haryana
                  May 29, 2020
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                  Resolved

                  I have applied in hdfc for home loan. On the time of applying executive told me loan will approve with in 7 days. But after applying and paying processing fee there is no proper response from hdfc. I don't know what is going on. Hdfc credit team told me they will call me with in 2 days but today is 6th day there is no call. 10 june is last date of disbursement to builder after that builder will charge me interest. Every time when I called they told me they will call tomorrow. But there is no call from their side. Hdfc customer support is very bad. I do not think my loan will approve and disburse on time. And i have to pay interest amount to builder. I do not recommend to any one to apply in hdfc if they need urgent loan. Now what can I do i don't know. Please solve my issue.

                  My loan file no. is[protected]
                  Mobile no. [protected]
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  May 30, 2020
                  Updated by grana601                   What is this. How this complain matk as resolved. There is no call from hdfc. Then how this is mark as resolved. My issue is not resolve yet amd this complain is mark as resolved. I will raise issue again
                  Verified Support
                  Jun 01, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

                  Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

                  You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Shådąn Çhaudhary
                    May 29, 2020
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                    Address: Meerut

                    I have bought my iphone11 with hdfc bank credit card on 09/01/2020 in i delta meerut as mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in i delta meerut they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 29, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      D
                      Debjyotixx
                      May 29, 2020
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                      Resolved

                      Hi team,
                      My name is debjyoti sarkar. On 16th may there was an unauthorised deduction of 1816.83 rs from my salary account. Which shows mi revenue hold through gefu held by hdfc on the statement. I am unaware of the reason of the deduction, and would like to know why is this amount held from my account. I tried contacting the customer service but there was no response.

                      I would be great full if you could please check this asap and let me know the exact reason.

                      Thanks
                      +1 photos
                      May 29, 2020
                      Complaint marked as Resolved 
                      Nothing is resolved actually. I need my money back.why you guys marked it resoved?
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Merin George
                        May 29, 2020
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                        The hdfc bank has put a hold on my find of rupees 845 as mirevenue hold through gefu,
                        Account no. : [protected]
                        Ifsc code : hdfc0000094
                        Branch : mangalore
                        The customer service in not able to give any info on this.
                        First of all it, s hard to reach customer service becauseit takes a alot of time and the ivr option are very difficult and trickly to navigate, after all the effort the customer service is not helpful
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          N Kalyana Chakravarthi
                          May 28, 2020
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                          Resolved

                          Address: GUNTUR

                          Dear team,

                          Please resolve the below, which is hdfc sb- salaried account.

                          Funds on Hold
                          Account Number: [protected]
                          As on Date: 28 May 2020
                          Amount Held By
                          HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹3, 493.32

                          Regards
                          Nerella Kalyana Chakravarthi
                          Cell [protected]
                          +1 photos
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 29, 2020
                          HDFC Bank Customer Care's response                           Dear Customer

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            H
                            harshitha.b.r
                            May 28, 2020
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                            The bank has charged me rs 826.27 for depository charges on demat account on 18th may which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Reference number as provided by the bank.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              Ritulgoti
                              May 28, 2020
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                              I purchased iPad on 2nd feb 2020 but still I didn’t receive Cashback. Time given was 90 days
                              HDFC Bank customer support has been notified about the posted complaint.
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                                W
                                win07
                                May 28, 2020
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                                Address: Bangalore

                                Ever since the covid 19 lockdown I've noticed extra charges/fees levied to each transaction. For example for a transaction of Rs.110 they are charging me Rs245. This has been going on for the last 2-3 months. Because of the lockdown I'm not able to contact them.
                                I also noticed that I'm being charged igst of around Rs 700 per month. I'm not a merchant just a retail consumer. Why am I being charged this amount. Please resolve this ASAP.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Swaroop Honrao
                                  May 28, 2020
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                                  Address: Pune

                                  I have purchased iphone 11pro on 9th jan 2020 with hdfc debit card and availed 6000 cashback offer but till today that is 28 may 2020 i have not received the cashback.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    ankit3027
                                    May 28, 2020
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                                    Hi,

                                    I have purchased iphone-11 on the 15th of january 2020 using the hdfc debit card and eligible for 6000 rs cashback, but i did not receive it.

                                    Below are the transaction details of my transaction, please do the needful.

                                    Transaction id: [protected]
                                    Transaction date: 15 jan 2020
                                    Transaction amount: 64900

                                    I haven't found any category to raise my complaint on the hdfc bank site and also i am writing continuously to [protected]@hdfc. Bank.com but i haven't received any reply yet.

                                    Thanks,
                                    Ankit
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      V
                                      Vineet Gulia
                                      May 28, 2020
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                                      I purchased iphone 11 from reliance digital on 1 jan 2020 under cashback scheme from my hdfc debit card which entitles me for a cashback of rs 6000. It is clearly mentioned in bill as well. Attached below. It has been more than 4 months and i haven’t received my cashback yet.
                                      +1 photos
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                                        G
                                        guralamounika124
                                        May 28, 2020
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                                        Address: Hyderabad

                                        I have ordered the gift card in march.. It is june already and i didnot recieve any card nor a communication regarding the card.. Not even the hdfc customer care people were ready to answer
                                        HDFC Bank customer support has been notified about the posted complaint.
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