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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 402

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D
deodwarika
Jun 6, 2020
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I have bought iphone 11 on 23 jan 20 using hdfc bank credit card. Till now i have not received any cash back even after 120 days.
I tried to talk to hdfc credit card customer care but no one is attending the call. I also tried to talk with bank representatives but they are not able to help me. Please do the needful.

Brahm deo mishra
HDFC Bank customer support has been notified about the posted complaint.
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    V
    vExact
    Jun 6, 2020
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    Hi there,

    I today purchased an item from ebay using from hdfc forex card... Unfortunately the seller account was compromised so i would not be receiving the item i paid money for...

    The transaction is currently in pending state... Please help it not getting settled or file a chargeback...

    Reply asap... £400 at stake.
    +1 photos
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      R
      RaviKumarxxx
      Jun 6, 2020
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      Address: bangalore

      On 24.03.2020 at nigh 11:00 o'clock, almost 24 trasanction amounting rs. 4706/- was done by some google *octro. I have not done these transactions. Just then i received a call from hdfc bank asking whether i did these trasanction or not. I said no. I card got blocked instantly.

      For refund of my debited amount i called several time to customer care of hdfc bank. They say recovery team will contanct within 2 days but no body called me till date. It is very difficult to directily contact hdfc customer care executived because of lengthy computer generated option. If calls get connected also then no positive response. Till date i have not recieved my money. I left with no option but to complain at banking ombudsman.

      Ravi kumar
      [protected]
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        U
        Umesh Chander Soni
        Jun 6, 2020
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        This is reference to policy no: 17645708 and 17634462. I wish to inform you that i had purchased both two policies (First[protected] hdfc life super saving plan 20/05/2015) and (Second[protected] hdfc sl progrowth super ii 26/05/2015), which both have lock in period of 2 years from date of issued as per your employee. Same has been expired on 26/05/2018. I was unable to pay the premium, contacted the your chandigarh office and send many emails for refund of amount and chandigarh area manager anuj mathur [protected] and duputy manager supriya [protected] was told that the both policies has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.
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          A
          Amir Ahmedi
          from Nakur, Uttar Pradesh
          Jun 6, 2020
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          wrong mandate without knowledge

          Please consider this as an official request for de-activating this on my account as i have not approved this mandate. Please see the message below:

          "dear customer mandate reference no: hdfc[protected] issued to future generali life insurance co ltd with value rs. 31700.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch".

          Please cancel this mandate...
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          thepandeysoni
          Jun 6, 2020
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          I have bought my iphone11 with hdfc bank debit card on 1st february, 2020 in apple store logix mall, noida, sector -32. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked to store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
          +2 photos
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            S
            Sanyuktasingh1893
            Jun 6, 2020
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            I was supposed to receive the cashback of 6000 inr for porchasing iphone 11. I purchased the item on[protected] and as per the policy of bank cashback was supposed to be credited within 120 days from the last day of transactional month. Its been 125 days now and still i haven’t received the cashback. This is not the kind of service we expect from such a reputed bank.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Abdur86
              Jun 6, 2020
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              Address: 46/N, Jaigirghat Road, 1no. Bachharpara, Thakurpukur Bazar, Kolkata-700063.

              Hi, i'm abdur rahaman, i couldn't receive my credit card is ending with 0908 because at the time of delivery of card the delivery address was remain closed due to lockdown and my credit card was returned but now the same address is open and i am available there. So, please tell me that what can i do to get my credit card again. Please solve this query as early as possible.
              +2 photos
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                H
                H Zakaria Laskar
                Jun 6, 2020
                Resolved
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                Resolved

                Address: Silchar

                I have buy iphone 11 on 10/1/2020 on hdfc card as per offer received 6000 cash back after 120 days but 06/06/2020 my cashback amount not credit my account i have so many complaine but not resolve my issue
                Jun 15, 2020
                Complaint marked as Resolved 
                Thanks HDFC Bank
                HDFC Bank customer support has been notified about the posted complaint.
                I received my Cashback Thanq HDFC bank
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                  N
                  Nabeel musthafa
                  Jun 6, 2020
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                  Address: Mangalore

                  I was suppose to get cashback for my iphone 11 for the emi of 6months, its more then 126 days still haven’t received my cashback.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mohammed Asrar
                    from Chennai, Tamil Nadu
                    Jun 6, 2020
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                    Address: 16/7 1St Floor Rama Street, Opp to KH LeatherPeriamet

                    Hello team,

                    I have applied for personal loan emi moratorium for june, july and august. But still my emi has been debited from my account.

                    Inr 11653.00 is debited from your a/c xxxx4130 on[protected] towards ecsidr-hdfc bank.

                    I am requesting you to avail my personal loan emi moratorium

                    Customer id: 41718034
                    Loan no : 99303836

                    Attached screenshot is for your reference.
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jun 07, 2020
                    Updated by Mohammed Asrar
                    Hello Team,

                    I have applied for Personal Loan EMI Moratorium for June, July and August. But Still my EMI has been debited from my account.

                    INR 11653.00 is debited from your A/c XXXX4130 on[protected] towards ECSIDR-HDFC BANK.

                    I am requesting you to avail my personal loan EMI Moratorium

                    Customer ID: 41718034
                    Loan No : 99303836

                    Please provide an update on the above request.

                    Regards,
                    Mohammed Asrar
                    Cell : [protected]
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                      M
                      Mahendia
                      Jun 6, 2020
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                      Hello hdfc team,
                      I have applied for emi moratorium for loan a/c[protected] and for loan a/c[protected] on[protected]. For the months june to august.

                      But you have rejected my extension for moratorium why...

                      As per guidelines of rbi emi moratorium it is extended from 3 months to 6 months it is clearly mentioned by rbi.

                      Please do needful immediately
                      Regards
                      Vinod kumar mahendia
                      Mob - [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        krishanu112
                        Jun 6, 2020
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                        Address: bangalore

                        Comments: i had purchased a ipone11 and i still have not received the cash back of rs 6000 promised within 120 days

                        Date of transaction: 01/21/2020

                        Amount: 64900

                        Hbl=[protected]
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                          L
                          learner's guild
                          Jun 6, 2020
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                          I have purchased iphone 11 pro max on 25 jan 2020 but i have not received any cashback till now. It's been more than 120 days. I was supposed to get 7000 rs cashback.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            Kuldip Dhone
                            Jun 6, 2020
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                            Address: Channel corner socie

                            I m being chasing mr
                            Imran from past 6 months for my settalement letter which he promised me would be avaiable only after 60 days. After the payment. I kept tried sending him emails for settalment but he is neither responsding phone call noremails

                            Request you to kindly provide me the settalment letter agaiant amount of 1, 42, 000.

                            My name is kuldip dhone and i was dealing with hdfc bank mumbai employee name imaran umar shaikh his email id [protected]@hdfcbank.com

                            Pls help hdfc

                            Regards,
                            Kuldip
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                              C
                              Cababishek
                              Jun 6, 2020
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                              I have bought my iphone11 as on 29th jan 2020 by using hdfc credit credit, at the time of purchase there was an offer of cash back amount to rs 5800/- with in 120 days from the date of purchase. I didn’t receive anything time date.

                              Please help my.

                              Ca abhishek aggarwal
                              [protected]@gmail.com
                              [protected]
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                                M
                                ManishaRpaul
                                Jun 5, 2020
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                                The hdfc bank has put a hold on my funds of rupees 2754.20 as mi revenue hold through gefu, ac number is
                                Account number: 5010*4287
                                Ifsc: hdfc0001808
                                Branch: nallasopara east
                                The customer service is not able to give any info on this.
                                First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful. I want my money back.
                                +1 photos
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                                May 29, 2021
                                Updated by ManishaRpaul
                                Now they again they deduct 24557

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                                  S
                                  Sakthimurugan2594
                                  Jun 5, 2020
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                                  Address: Tamilnadu

                                  I have brought apple iphone 11 in apple store in january 2020 through hdfc debit card. The store people told that cashback will be in 120 days, but still i didn’t get cashback.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Dj Sohail
                                    from Hyderabad, Telangana
                                    Jun 5, 2020
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                                    Address: 3-5-782/2 king koti pardagate

                                    Its my bad luck i choose this service i dont want to continue last 2years they are renewal without informing
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                                      usaid salman
                                      Jun 5, 2020
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                                      Hi i have purchased an iphone xr on 16/02/2020 purchased using hdfc card which had cashback offer of 5000 rupees but i still didnt receive my cash yet kindly help on this issue..

                                      Thanks
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