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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 408

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Yasar Arfath Dhasthagir
Jun 1, 2020
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Address: Coimbatore

A sum of rs 587 was put on hold as mirevenue hold through gefu. Please reverse the payment to my hdfc account :[protected]
Ifsc: hdfc0003643
HDFC Bank customer support has been notified about the posted complaint.
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    prabhat routray
    from Hyderabad, Telangana
    Jun 1, 2020
    Resolved
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    Resolved

    I've cancelled an order from amazon. After that i got confirmation message from hdfc on saturday i. E. 30th may that the amount is reversed. I'm quoting the message below:
    "ur transaction on hdfc bank debit/atm card ending xxxx for rs. 9988.00 has been credited/reversed by amazon on[protected]:20:31:20"

    Till now i. E. 1st june i didn't get the refund reflected in my account. I tried calling customer support but it's not connecting to human representative rather the automated voice is just doing whatever is pushed into it.

    Please revert back to me asap.
    Jun 1, 2020
    Complaint marked as Resolved 
    After72 hours, it got refunded. I think it takes time like this. Users please wait for atleast 72 hours next te before posting. Thank you.
    HDFC Bank customer support has been notified about the posted complaint.
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      J
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      Address: Sirhand road Patiala

      Go to atm and i need 2300 same atm type 2300 and processing but not process. But my account debited 2300. But cash not in hand to cash box. Retry again i need 2500 ok nd same get 2500, but now showing amount -2300 how is possible
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Saket Barve
        Jun 1, 2020
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        Address: Hdfc bank,Hyderabad

        I have bought my iphone11 with hdfc bank debit card on 12/01/2020 in reliance digital inorbit mall, hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Jun 02, 2020
        Updated by Saket Barve
        But still i did not gor any response from them and haven’t received the cashback
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          S
          Sarat Chandra0427
          Jun 1, 2020
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          Resolved

          I tried purchasing in amazon so my first transaction money deduced and after sometime payment decline. So i tried again second time same happened. Totally twice money deduced and twice payment declined.
          Next day morning i got two messages saying amazon is credited/reversed transaction on[protected].
          So i waited a week and checking my card statement but funds are not credited. I tried contacting hdfc customer care not even taking this things.
          Can anyone please look into it.
          Jun 1, 2020
          Complaint marked as Resolved 
          I can see the amount reflected. My statement
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            Ketan Sinha
            Jun 1, 2020
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            I had purchased iphone 11 pro on 15 jan 2020 and it's cash back of 6000 still not recieved as on june 2020.

            Kumar ketan
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Kindly look into the matter urgently cust Id[protected]
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              K
              Kunal484
              May 31, 2020
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              I purchased iphone 11 on 9th oct, 2019 from iconcept store, phase 7, mohalli. Using my hdfc credit card. There was an offer of rs.6000 cashback on hdfc credit and debit cards on purchase of new iphone within 120 days.

              I am posting this complaint on 1st june, 2020.
              There is still no trace of cashback even after 8 months.
              HDFC Bank customer support has been notified about the posted complaint.
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                Premananda Hotta
                May 31, 2020
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                I have ordered a mobile Iphone11 through HDFC Smartbuy Amazon offer through my HDFC Infinia Card offer, which enables me to get a cashback of Rs.19200/- after 90 days of invoice. My date of invoice is 2 December 2019. Till date I am waiting to get a single communication, but nothing received. Kindly resolve the issue. The details are

                Product- iPhone 11
                Date of Invoice - 2 December 2019
                Amazon Invoice No - HYD[protected]
                Amazon Order No[protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  VIJAY_KUMAR_G
                  May 31, 2020
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                  I have perchesed iphone 7 in fab 21st cash 3000 cash not recived still 90 days 120 days but am not cash back kindly rectify problume mail id is vijay. [protected]@gmail.com [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    VIJAY_KUMAR_G
                    May 31, 2020
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                    I have perchesed iphone 11 pro in jan[protected] thousand cash back not recevd 120 days over but still not receved.[protected] mail id is vijay. [protected]@gmail.com
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sandy Kr Chand
                      May 31, 2020
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                      The hdfc bank has put a hold on my funds of rupee544.00 as mi revenue hold through gefu, ac number is
                      Account holder: sandeep kumar
                      Account number: [protected]
                      Ifsc: hdfc0000503
                      Branch: safdurjung enclave

                      The customer service is not able to give any info on this.
                      First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        tvvyasan
                        May 31, 2020
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                        Resolved

                        On 18.05.2019, i approached the kottar nagercoil branch for financial assistance to purchase a new car for my own use by giving quotation through whats app.
                        On 22.05.2019, the bank released a sum of 6, 30, 500/- (Loan no.[protected] to the showroom who gave quotation, without my knowledge. I took delivery of the vehicle on 28.06.2019.
                        Later the bank informed that, an amount of 24, 470/- has been deducted towards gps, insurance & processing fee and demanded to remit rs10, 467/- per month.
                        Based on my complaint, the bank again collected 1, 000/- and rescheduled the loan by fixing loan amount as 6, 11, 000/- and emi as 10, 143/- (No. 6756544).
                        The bank further informed that, the old loan (No.[protected] was closed and the new loan will be alive. While going through my credit health report i came to know that, the above loan was not closed and the amount of 6, 30, 500/- is till pending payable with my account.
                        Therefore, i made complaint on 07.04.2019 and 22.05.2019 through email to close the above loan (No.[protected] and to clear the amount of 6, 30, 500/- from my account.
                        But, till date i didn't receive any reply from the bank in this regard. Therefore, once again i request you to close the above loan.
                        Further, i request you to return the amount 1, 972/- [amount collected by the bank rs1, 000/- + excess emi paid 972/- (July 2019, august 2019 and september 2019 ie, 324 x 3 = 972/-)] at the earliest.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 04, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Kindly forward us your emails at - Grievance.[protected]@hdfcbank.com along with a copy of the CIBIL report that you are referring to so that our team can check and revert to you on email.

                        -Zubin
                        HDFC Customer Assistance
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                          B
                          bldasari
                          May 31, 2020
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                          Resolved

                          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1663 without my concern on date: 30/05/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
                          +1 photos
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer, http://survey.webengage.com/ws/~1qq44ps Reply on this link so that we can assist you - Nitesh, Team OneAssist.
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                            G
                            grana601
                            from Gurugram, Haryana
                            May 31, 2020
                            Resolved
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                            Resolved

                            Hdfc customer support is very bad. They mark my complain as resolved without resolving my issue. There is no call from hdfc credit team. And if you are calling to hdfc executive and senior sale executive they are not picking your phone. Sales person only completing their target. And when you applied in hdfc after that there is no support from hdfc. I have applied in hdfc for home loan. On the time of applying executive told me loan will approve with in 7 days. But after applying and paying processing fee there is no proper response from hdfc. I don't know what is going on. 10 june is last date of disbursement to builder after that builder will charge me interest. But there is no call from their side. Hdfc customer support is very bad. I do not think my loan will approve and disburse on time. And i have to pay interest amount to builder. I do not recommend to any one to apply in hdfc if they need urgent loan. Now what can i do i don't know. Please solve my issue.

                            My loan file no. Is[protected]
                            Mobile no. [protected]
                            +1 photos
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 31, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            "we wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

                            Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

                            You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD."

                            -Anay
                            HDFC Bank Customer Assistance
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                              swatik158
                              May 31, 2020
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                              I contacted irctc about my refund issue. They said that their refund is processed and money will be reflected in bank account within 3 to 5 days. Its been more than a week since my amount isn't refunded. I contacted irctc and they told me to ask from the bank end. Kindly help me.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Aveel Zaidi
                                May 31, 2020
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                                I bought iphone 11 with hdfc credit card. As per the norms i was supposed to get my ₹6000 cashback within 120 days. It has been more than 120 days but i haven’t received my cashback yet.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Rini94
                                  from Chennai, Tamil Nadu
                                  May 31, 2020
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                                  Address: Chennai

                                  I have been charged rs. 1180 in my credit card for a renewal fee. This is the card which was sent to me after i received a call from hdfc bank. I was told that the card was free with absolutely no fee whatsoever. I asked again and again if there were any conditions and i was told there was no fee since i had a salary account with a company that was associated with hdfc bank.

                                  This card was sent to me as an upgrade to an existing credit card that i had which was actually free and i had been using for a couple of years.

                                  One day i received a call from hdfc bank that they'd send me an upgraded card and there'd be no charges as usual, as an offer for those with salary accounts.

                                  Now i have been charged rs. 1180.

                                  I have sent 4 emails, filed on complaint form, sent messages on twitter but no reply at all. The bill is due tomorrow.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Address: Dhuri, Punjab

                                    Hi,
                                    I am a hdfc account holder in this month i have 2time
                                    "brn cash txn chgs incl gst" of "177.00"
                                    If you did not help me otherwise i will with other bank...
                                    +1 photos
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                                    A
                                    Anant Shinde
                                    from Mumbai, Maharashtra
                                    May 30, 2020
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                                    Address: Amabad Nashik

                                    Today 30th, may 2020 we were in in hdfc cidco nashik branch for cash withdrawal. We have preferred account in nashikrd branch.
                                    They branch maneger & trailers person kept us waiting 25 minute without reason even we are first in que they attend other customer and ask us to wait
                                    We were agree to pay withdrawal charges also
                                    Maneger was cheat chatting not given clearance till we ask question

                                    Its simple harassments they have no write to remove from que. Are they have?
                                    You are not beggar we have our money with your bank. Hdfc bank is using my money free

                                    I want to no reason of this
                                    Why should we register criminal complaint & in consumer protection forum also.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Nirav Shrivastav
                                      from Vadodara, Gujarat
                                      May 30, 2020
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                                      I have sufficient balance on my account on emi date but emi was not debited,
                                      Now at the end of the month after passing 23days since last emi date company deducted same amount as name stated loan manual hold charges.

                                      Hdfc bank let me clear i have full month account statement and the amount remains more than emi amount
                                      +1 photos
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