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2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 408

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B
bdneyulu
Jun 3, 2020
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Address: Sri Laxmi SilksSAREES Shop No 135 P.V.T Market Kothapet, Saroornagar

My pos is probulm isuue is a pos not charged in cable attached
Tid no 28180772
HDFC Bank customer support has been notified about the posted complaint.
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    prabhu1004
    Jun 3, 2020
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    The hdfc bank has put a hold on my funds of rupees 624.98 as mi revenue hold through gefu, the customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not help full.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Avinash Palghadmal
      Jun 3, 2020
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      I have update my international number on my hdfc nri account,
      But i don't receive otp for online transaction.
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Mohith Nayak
        Jun 3, 2020
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        Resolved

        Hdfc bank hold my balance of 1, 169 with the following reason "mirevenue hold through gefu" if this is because of does not maintaining minimum balance i want to clarify my account is salary account which should be zero balance account. The same amount on 29th of may 2020 got deducted once amount was credited into my account and again same amount was put in hold 03rd of june 2020. Couldn't able to connect to customer care also.
        Aug 9, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 10, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          S
          ShwetaTamang
          Jun 3, 2020
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          I bought my iphone11 with hdfc bank debit card on 04/02/2020 in imagine store - east orion mall bangalore. As advertised by imagine and hdfc bank (Of cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store, they said to check with bank and now due to current situation there is no one responding to my calls.
          Aug 10, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 04, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

          Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

          We request your patience and support during these testing circumstances.

          -Zubin
          HDFC Customer Assistance
          Verified Support
          Jun 10, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

          -Nadia
          HDFC Bank Customer Assistance
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            V
            vasiraju pavan
            Jun 3, 2020
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            Hi,

            I have user car loan, the emi auto debit date 07th of every month, the emi debited on the date 07th may 2020 and on 14th may 2020 again debited emi amount as "manual hold charge". What this means when i will get back those amount.
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              kashish___jain
              Jun 3, 2020
              Resolved
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              Resolved

              I have bought my iphone 11 with hdfc bank debit card on 19/01/2020 from a local shop in mumbai. As mentioned by hdfc bank (To receive cashback of rs. 6000 within 120 days from the transactional month end) i haven't received my cashback till now, it is more than 120 days hope this issue gets resolved and cashback will be credited as soon as possible.
              Jun 5, 2020
              Complaint marked as Resolved 
              Not yet resolved. no call no email no contact has been don till yet receiving fraud calls
              HDFC Bank customer support has been notified about the posted complaint.
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              Adding hdfc slip.
              contact - [protected]
              Reply
              Please contact me for further updates
              Reply
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                M
                Manya Gugnani
                Jun 3, 2020
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                Address: India

                Hi - I bought an Iphone in Jan'20 and was supposed to receive a cashback of 6000 INR but still havent received it. It has been 6 months
                HDFC Bank customer support has been notified about the posted complaint.
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                  9
                  9.sukhbir
                  from Jodhpur, Rajasthan
                  Jun 2, 2020
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                  Fastag not received till date, rs.500/- paid on 15/11/2019.
                  Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
                  I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
                  Rs. 500/- paid on 15/11/2019 but no confirmation email or any call received for fastag..
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 08, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  Please email at fastag.[protected]@insolutionsglobal.com along with the Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number or reach Fastag Team directly at [protected] for better assistance.

                  -Anay
                  HDFC Bank Customer Assistance
                  Mar 30, 2021
                  Updated by 9.sukhbir                   Till date not received HDFC Fastag, paid Rs.500/- in Nov'2019.

                  Jun 12, 2021
                  Updated by 9.sukhbir                   not yet received fastag of hdfc
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                    M
                    mohitagarwal1101
                    Jun 2, 2020
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                    I have bought my iphone11 with hdfc bank debit card on 02/02/2020 in imagine store, kolkata. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in iphone store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                    Pls contact me at +[protected] for card information.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      BhavikaJa
                      Jun 2, 2020
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                      Resolved

                      Hi. I have not received the cash back on purchase of my iphone 11 from my hdfc regalia cc on 2 feb 2020. It’s over 120 days. Please advise. I purchased the phone from unicorn outlet in infinity mall malad west
                      Jun 16, 2020
                      Complaint marked as Resolved 
                      HDFC has processed the cashback today
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sutlesh
                        Jun 2, 2020
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                        I bought the laptop from hdfc creditcard and there was the cashback offer. Its been 6 months now however i am still waiting for the cashback.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sutlesh
                          Jun 2, 2020
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                          I bought iphone 11 from faridabad merchandiser. I was updated that i will receive a cashback within 120 days however its been 6 months, i am waiting for the cashback. I checked with the shopkeeper from which i bought the phone. He said that i have to contact the bank. I tried approaching custoner care however ivr not let me through. I never expect such hassel from the big service provider like hdfc bank.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jun 02, 2020
                          Updated by Sutlesh                           Please find the correct invoice

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                            C
                            Chinmay Surya
                            Jun 2, 2020
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                            Address: Reliance Digital,Elante mall ,Chandigarh

                            I have brought my iphone 11 with hdfc bank debit card on 26/01/2020 from reliance digital, elante chandigarh. As mentioned by hdfc bank to receive cashback of ₹6000 within 120 days from the transaction month but i didn’t receive my cashback till now. It’s more than 120 days so i hope this issue will be resolved and cashback will be credited as soon as possible.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Shanthiny
                              Jun 2, 2020
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                              debiting amount under mctf transaction

                              My account has been debited under the mctf transaction on june 02, 2020, for the transaction i made on may 30, 2020, which got debited on the same day....
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                              Siddique Baasil
                              Jun 2, 2020
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                              I need to know for what rs 550 has been held in my account
                              HDFC Bank customer support has been notified about the posted complaint.
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                                B
                                Buveneswari V
                                Jun 2, 2020
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                                Resolved

                                I am a hdfc bank diners club credit card holder. Account holder. I m not interested about this service anymore, kindly cancel my membership as soon as possible.

                                My card number no.- 368357xxxx6341
                                Name: buveneswari v
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
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                                Dear Buveneswari, Please fill the details on this link http://survey.webengage.com/ws/~1qq44ps so that we can assist you - Nitesh, Team OneAssist
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                                  S
                                  SaurabhSrivastava_1993
                                  Jun 2, 2020
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                                  Today morning i transfered 6000 on 31st may 2020 from my hdfc app to my other bank of baroda account via imps. Amount debited from my hdfc bank account but not credited after more than 48 hours to my bank of baroda account. Status shows processor down. How to get refund? Please help me out. As it was utmost important for me, i feel harassed and helpless. Will bank repay me the amount?
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    I
                                    iyerbh
                                    Jun 2, 2020
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                                    Hi all,

                                    I had purchased iphone11 from croma on january-26-2020. As per the offer there was a flat cash back of rs 6000/- also specified in the bill to be credited within 120 day. Now its more than 120 day and i have not received the cash back. On calling hdfc bank i was asked for offer details and was said the marketing team will check and revert before 08-jun-2020.
                                    I feel the bank should now about its offer and not tell customer that it would check and inform. It create a doubt on the customers mind.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      acsaxena
                                      Jun 2, 2020
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                                      I have bought my iphone11 with hdfc bank credit card on 07/01/2020 in pune from apple store. As mentioned by hdfcbank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
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