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Updated: Mar 24, 2026
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M
Manya Gugnani
Jun 3, 2020
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Address: India

Hi - I bought an Iphone in Jan'20 and was supposed to receive a cashback of 6000 INR but still havent received it. It has been 6 months
HDFC Bank customer support has been notified about the posted complaint.
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    9
    9.sukhbir
    from Jodhpur, Rajasthan
    Jun 2, 2020
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    Fastag not received till date, rs.500/- paid on 15/11/2019.
    Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
    I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
    Rs. 500/- paid on 15/11/2019 but no confirmation email or any call received for fastag..
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 08, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Please email at fastag.[protected]@insolutionsglobal.com along with the Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number or reach Fastag Team directly at [protected] for better assistance.

    -Anay
    HDFC Bank Customer Assistance
    Mar 30, 2021
    Updated by 9.sukhbir
    Till date not received HDFC Fastag, paid Rs.500/- in Nov'2019.

    Jun 12, 2021
    Updated by 9.sukhbir
    not yet received fastag of hdfc
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      M
      mohitagarwal1101
      Jun 2, 2020
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      I have bought my iphone11 with hdfc bank debit card on 02/02/2020 in imagine store, kolkata. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in iphone store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

      Pls contact me at +[protected] for card information.
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        BhavikaJa
        Jun 2, 2020
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        Hi. I have not received the cash back on purchase of my iphone 11 from my hdfc regalia cc on 2 feb 2020. It’s over 120 days. Please advise. I purchased the phone from unicorn outlet in infinity mall malad west
        Jun 16, 2020
        Complaint marked as Resolved 
        HDFC has processed the cashback today
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sutlesh
          Jun 2, 2020
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          I bought the laptop from hdfc creditcard and there was the cashback offer. Its been 6 months now however i am still waiting for the cashback.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sutlesh
            Jun 2, 2020
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            I bought iphone 11 from faridabad merchandiser. I was updated that i will receive a cashback within 120 days however its been 6 months, i am waiting for the cashback. I checked with the shopkeeper from which i bought the phone. He said that i have to contact the bank. I tried approaching custoner care however ivr not let me through. I never expect such hassel from the big service provider like hdfc bank.
            HDFC Bank customer support has been notified about the posted complaint.
            Jun 02, 2020
            Updated by Sutlesh
            Please find the correct invoice

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              C
              Chinmay Surya
              Jun 2, 2020
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              Address: Reliance Digital,Elante mall ,Chandigarh

              I have brought my iphone 11 with hdfc bank debit card on 26/01/2020 from reliance digital, elante chandigarh. As mentioned by hdfc bank to receive cashback of ₹6000 within 120 days from the transaction month but i didn’t receive my cashback till now. It’s more than 120 days so i hope this issue will be resolved and cashback will be credited as soon as possible.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Shanthiny
                Jun 2, 2020
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                debiting amount under mctf transaction

                My account has been debited under the mctf transaction on june 02, 2020, for the transaction i made on may 30, 2020, which got debited on the same day....
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                S
                Siddique Baasil
                Jun 2, 2020
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                I need to know for what rs 550 has been held in my account
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  Buveneswari V
                  Jun 2, 2020
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                  Resolved

                  I am a hdfc bank diners club credit card holder. Account holder. I m not interested about this service anymore, kindly cancel my membership as soon as possible.

                  My card number no.- 368357xxxx6341
                  Name: buveneswari v
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Buveneswari, Please fill the details on this link http://survey.webengage.com/ws/~1qq44ps so that we can assist you - Nitesh, Team OneAssist
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                    S
                    SaurabhSrivastava_1993
                    Jun 2, 2020
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                    Today morning i transfered 6000 on 31st may 2020 from my hdfc app to my other bank of baroda account via imps. Amount debited from my hdfc bank account but not credited after more than 48 hours to my bank of baroda account. Status shows processor down. How to get refund? Please help me out. As it was utmost important for me, i feel harassed and helpless. Will bank repay me the amount?
                    HDFC Bank customer support has been notified about the posted complaint.
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                      I
                      iyerbh
                      Jun 2, 2020
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                      Hi all,

                      I had purchased iphone11 from croma on january-26-2020. As per the offer there was a flat cash back of rs 6000/- also specified in the bill to be credited within 120 day. Now its more than 120 day and i have not received the cash back. On calling hdfc bank i was asked for offer details and was said the marketing team will check and revert before 08-jun-2020.
                      I feel the bank should now about its offer and not tell customer that it would check and inform. It create a doubt on the customers mind.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        acsaxena
                        Jun 2, 2020
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                        I have bought my iphone11 with hdfc bank credit card on 07/01/2020 in pune from apple store. As mentioned by hdfcbank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Nag99
                          Jun 2, 2020
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                          Respected sir/madam,

                          Greetings!!

                          I've made a transaction to vendor 1mg by using hdfc bank credit card through payment gateway: paytm rs. 2498/- on 08.04.2020 successfully.

                          Due to unavailability of the product the order got cancelled on the same day itself and the refund amount rs. 2498/- has been initiated by the vendor 1 mg with reference no: rrn/refund id: 20200409111212801300168384265857591 on 09.04.2020.

                          Since then, i was waiting for the refund amount to my account, unfortunately the same is did not get credited to my account even after more than a month.

                          I had raised a complaint to hdfc bank and called to customer care multiple times but no one is there to address my problem, i'm not sure about that, whether the bank is having customer care service or not?, if the bank is having customer care service to serve their customers, definately some one should have responded by this time from hdfc bank's end.

                          Would request you to kindly check this complaint and get back my refund amount to my account at the earliest.

                          Thank you,

                          Best regards,
                          Nagaraju n.
                          [protected]
                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            J
                            Jakki Naveen
                            Jun 2, 2020
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                            Resolved

                            Address: ADILABAD HDFC PERSONAL BANKER BEARING CONTACT NUMBER 9848799297

                            I am komire sunitha account holder adilabad hdfc bank bearing account number : [protected], this is to informin you that irresponsible and disrespect answer given by adilabad hdfc bank personal banker for my debit card activation quary, i am very unsatisfied with your services, and want to close my account as soon as possible because of arrogant attitude of adilabad hdfc personal banker bearing contact number : [protected].

                            Regards
                            Komire sunitha
                            [protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 09, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                            -Nadia
                            HDFC Bank Customer Asssistance
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                              U
                              Umesh Chander Soni
                              Jun 2, 2020
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                              Resolved

                              Address: Hdfc bank limited, jamsher khas, jalandhar

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                              Hdfc bank customer care
                              Hdfc bank limited
                              Customer satisfaction rating: 52%
                              Submit a complaint 23841
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                              Hdfc bank customer care
                              Hdfc bank limited
                              Website: www.hdfcbank.com
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                              Landmarks: opposite kamala mills compound

                              Customer care phone numbers and contacts
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                              On the name of balance fund issues, hdfc charges unethically where it wasn't related to it on the name of mandate
                              Cashback not given
                              Rs.6000/- cash back against iphone 11 purchase not received.
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                              Hdfc bank — iphone11 refund
                              Freezan mohammed on jun 2, 2020
                              My name is freezan mohammed and i bought an iphone11 using my hdfc debit card since hdfc provides a 6000 rs refund. Its been 4 month and the money has not yet been refunded. Also i have written several times for the bank along with the bill copy but no response yet. These are hard times and i would like the bank to do what they promised their customers.
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                              Complaint comments respond complaint category electronics & appliances
                              Hdfc bank — surrender policy no: 17645708 and[protected] regarding-
                              Umesh chander soni on jun 2, 2020
                              This is reference to policy no: 17645708 and 17634462. I wish to inform you that i had purchased both two policies (First[protected] hdfc life super saving plan 20/05/2015) and (Second[protected] hdfc sl progrowth super ii 26/05/2015), which both have lock in period of 2 years from date of issued as per your employee. Same has been expired on 26/05/2018. I was unable to pay the premium, contacted the your chandigarh office and send many emails for refund of amount and chandigarh area manager anuj mathur [protected] and duputy manager supriya [protected] was told that the both policies has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 09, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that cashback for all eligible transaction will be posted to account by June 15, 2020. For further assistance you may write to us at grievance.[protected]@hdfcbank.com.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
                              Umesh Chander Soni's [Complaint's author] reply, Jun 5, 2020
                              I'm already send emails to your email address [email protected], but not received any reply from your end.
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                                F
                                Freezan Mohammed
                                Jun 2, 2020
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                                My name is freezan mohammed and i bought an iphone11 using my hdfc debit card since hdfc provides a 6000 rs refund. Its been 4 month and the money has not yet been refunded. Also i have written several times for the bank along with the bill copy but no response yet. These are hard times and i would like the bank to do what they promised their customers.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  U
                                  Umesh Chander Soni
                                  Jun 2, 2020
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                                  This is reference to policy no: 17645708 and 17634462. I wish to inform you that i had purchased both two policies (First[protected] hdfc life super saving plan 20/05/2015) and (Second[protected] hdfc sl progrowth super ii 26/05/2015), which both have lock in period of 2 years from date of issued as per your employee. Same has been expired on 26/05/2018. I was unable to pay the premium, contacted the your chandigarh office and send many emails for refund of amount and chandigarh area manager anuj mathur [protected] and duputy manager supriya [protected] was told that the both policies has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K
                                    kalraavi
                                    Jun 2, 2020
                                    Resolved
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                                    Resolved

                                    Address: Patiala Punjab

                                    Hi
                                    I have an account with hdfc bank
                                    My account is showing 1842 rs hold charges which says as
                                    Mirevenue hold threough gefu hold by hdfc bank
                                    [protected] account number
                                    Why are these banks charging us these non maintenance charges at this time when every bank has said not to charge any maintenance charges to the customer in this lockdown and curfew
                                    Please look into this matter
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 09, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action.
                                    Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Funds on Hold
                                    Account Number: [protected]
                                    As on Date: 17 Jun 2020
                                    Amount Held By
                                    HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹1, 343.70

                                    Plz request refund amount lagatar 3 manth
                                    April-2247 may 1684 June 1343
                                    Note...sir salary account hai sir
                                    Note2 ..sir bank wala kuch bol ke tal deta hai

                                    Thanks
                                    Rohit Kumar
                                    [protected]
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                                      P
                                      Prashantdaa
                                      Jun 1, 2020
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                                      Address: #10,VV Bhavan,1st cross 2 nd main Vijay layout Arakere main road Bannerghatta road Bangalore

                                      I have updated my mobile number from atm in january. I updated the number through bank in february.
                                      Still not getting otp or any notification on mobile. Worst bank service to prime customer.
                                      HDFC Bank customer support has been notified about the posted complaint.
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