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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 415

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M
Mohammed_Asif1
May 22, 2020
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Hi team
My account balance has been to minus of amount 1171 mentioning mi revenue update.
Neither ur customer care is helping me out of this not the local hdfc bank persons, every person/executive gives me a different story.
What’s happening without the confirmation or any notification of the customer how can you hold the amount.
Please release my hold amount.

Regards
Mohammed asif
[protected]
+1 photos
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    SHRIYA GOYAL
    May 21, 2020
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    Address: Malviya nagar jaipur

    Hi,
    I did shopping at life style in december 2019 when there was 10% cashback running for atleast shop of 10000, and i did shop 3 times for rs. Around 14000 at 3 different dates in december, but look like i haven't get any cashback for any of these 3.. It was written that cashback should get credited in next 3 months... So please i am really concerned about it.. Where to check what to do? Reply asap?
    HDFC Bank customer support has been notified about the posted complaint.
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      subhjeet halder
      May 21, 2020
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      Address: House No . 23 Ashok Atta Chakki, Saidulajab

      The hdfc bank has put a hold on my funds of rupees2059.14 as mi revenue hold through gefu, ac number is
      Account number: [protected]
      Ifsc: hdfc0000044
      Branch: gurgaon dlf phase 1
      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
      +1 photos
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        deepudeepak33
        May 21, 2020
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        I have a salary account with hdfc in hdfc0009400. I can see that amount of rs2372.70/- have been kept hold with the subject as mirevenue holds through gefu. I dunno the reason behind locking the amount. First it started with rs200/- and now they have kept huge amount. Please escalate this and resolve it asap.
        Cus id[protected]
        +1 photos
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          V
          Vikrant Manjrekar
          May 21, 2020
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          Hi,
          Myself Tanvi Manjrekar
          Amount of rs 524.12 has put on hold at 19.05.2020 from my account without any reason. When did it will be cleared?
          I want my money back asap
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            H
            HitansHu WadhWa
            from Yamunanagar, Haryana
            May 21, 2020
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            I came to know that my saving account has been debited for Rs. 118.00 on 20-Feb-20 towards ADHOC ATMT CHGS INCL GST 180220-MIR[protected] . I don’t remember going to any branch for requesting any statement. Kindly clarify why I have been debited with the above said amount.
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              bir_bka
              May 21, 2020
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              Address: hdfc hiranandani, powai 400072

              I have bought iPhone 11 128gb on 14/01/2020 for rs 69, 900 under hdfc bank cashback scheme of rs 6000. its been more than 120 days but yet i haven't received the cutback.
              hope this issue gets resolved and cutback will be credited to my account.
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                S
                snehal nikam 33
                May 21, 2020
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                Address: Savarkar nagar

                I have bought my iphone11 with hdfc bank debit card on 15/01/2020 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                HDFC Bank customer support has been notified about the posted complaint.
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                  Shahbaz Qalandar Aga
                  May 21, 2020
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                  Resolved

                  Address: Ahmedabad

                  The customer service is not able to give any info on this.
                  First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

                  Email sent reply got we will give you support within 12 working days.

                  Amount 2305 shows negative in it act.
                  +1 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 24, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action.
                  Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    P
                    puneetbhuntal
                    May 21, 2020
                    Resolved
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                    Resolved

                    My account has frozen without any notice. Many times coming in bank's circle, they told me that my credit card bill not pay. I have made a request from the bank officer of the hdfc bank. They did not do it. And told me what will do if they do not?

                    I have a hdfc bank credit card. I was able to pay my credit card every bill on time, but 1 year ago, some of the family's problems did not pay their credit card bill. I made a lot of requests from the bank please removed the hold from my bank account. I was already pay my credit card billed amount 39000/- and balance bill pay soonly with interest. But they did not remove the hold from the account. At this time, situation is very critical due to lockdown. I am not able to do money from any other account. So that i am not able to meet my daily needs or pay bill. I request to you that please remove held from my account. So that i can complete my essentials and your credit card bill has also been successful in time.

                    My bank account number: [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 29, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to contact our Debt manager at[protected] / 66668102. Alternatively, please feel free to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      Amarjit Dullet
                      May 21, 2020
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                      Yesterday i received message of transactions on my mobile no. The transactions were not made by me. Then i started getting lot of messages with otp no etc. I immediatly blocked my card through app. Now i am tryinh to contact hdfc credit card complaont no but no body is picking up. I want my new card issued & remittance o[censored]nauthorised transactions.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Rohit Ghai
                        May 21, 2020
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                        I bought AC and TV by using HDFC bank debit card in month of September-2019 and November -2019 .

                        I was told at that time that you will recieve a cashback in the mean time of 120 Days but till now I doesn`t recieved anything .

                        Customer care is not working .So whom we need to complaint
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Kavitha kalyani
                          May 21, 2020
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                          Hi,
                          Am having hdfc credit card and am not using the card for the past two years. Last year i raised a query to deactivate the one assist service for this but they auto debited the amount from my hdfc savings account.
                          Now also they send the credit card statement for auto debiting.
                          Please cancel this service.

                          Name: kavitha
                          Phone no. [protected]
                          Mail: [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            May 21, 2020
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                            Address: Jaipur

                            My salary account in Hdfc bank and my account debit 2950 ach debit return charger why are you debit my account Rbi Bank relif 3 month emi but this rubbish bank my account debit 590*5= 2950 debit and naraion ach debit return chahrge and I follow morations covid 19 I request Bank team pls refund this amount without branch visit and RBI complaints
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                              surV3003
                              May 21, 2020
                              Resolved
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                              Resolved

                              Address: Gurgaon

                              Hdfc bank charge me rs 1399/- for some plan on my credit card without my knowledge. When i made complain regarding this to customer care they gave me comittment that i will receive my refund within 48 hrs (Which never came). I followed up several weeks and was getting same response that this is a genuine charge and we cannot refund it.
                              After a month the outstanding amount was more than 1399/- they charged me addition fee (Late fee charge). I disputed again because it was an active case which was not resolved by the bank.
                              Due to my studies and work, i stopped following up with bank. The amount is now rs. 8760.42.
                              Please help me out with this. I am 26 and i am the only earning member of my family.
                              Thank you.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 22, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                A
                                amitgurav1980
                                May 21, 2020
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                                I purchased mobile from Poorvika mobile shop of 19, 990 on 29 Feb-2020 and made payment by credit card with cash back of 5 %, but the cash back amount is still not refunded or redeemed to my account.

                                TXN ID:[protected]

                                AMIT GURAV
                                MO.[protected]
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                                  A
                                  Ashwin Vavaliya
                                  May 21, 2020
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                                  Fraud Transaction on my HDFC Credit Card
                                  Many times
                                  999+449+999+999+999+449+999+449 at same time

                                  Date :[protected]
                                  My info ->
                                  Name : Ashvin Bhimjibhai Vavliya
                                  Email : [protected]@gmail.com
                                  Phone : +91 [protected]
                                  +1 photos
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                                    Speed Point
                                    May 21, 2020
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                                    Address: KHATIMA, Udham Singh Nagar Uttarakhand

                                    Dear sir,
                                    My account is debited with rs-1500 during fastag recharge, but the recharge is unsuccessful in customer's account.
                                    So please refund my amount in account as soon as posssible.
                                    I am so thanful to you
                                    +1 photos
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                                      J
                                      Jaypatel3636
                                      May 21, 2020
                                      Resolved
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                                      Resolved

                                      I have cancelled a order on amazon, i got a msg from hdfc after few hours that

                                      Your transaction on hdfc bank debit/atm card ending 8104 for rs.17999.00 has been credited/reversed by amazon on[protected]:05:29:10

                                      But i still didn't received any amount in my account, i checked it online. I also had word with amazon they said refund process is done from thier side.

                                      Please help me.
                                      +2 photos
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 21, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance.
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                                        A
                                        Abhipsa Priyadarshini
                                        from Bengaluru, Karnataka
                                        May 20, 2020
                                        Resolved
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                                        Resolved

                                        I had purchased iphone xr on jan18 2020. Its has been more than 120 days and cashback of 5000 inr has not been credited to my credit card.

                                        The phone was purchased at global access bangalore and they said to reach out to the bank regarding this issue

                                        I tried calling the bank but seems they are not taking complaints.

                                        When it comes to loan emi they deduct it before time but when it comes to cashback, they seem to forget it.

                                        I am extremely disappointed with the service
                                        Aug 10, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 22, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of offer. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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