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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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#Samsingh
May 25, 2020
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I have bought my iphone11 with hdfc bank debit card on[protected]. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
HDFC Bank customer support has been notified about the posted complaint.
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    Khatri jaya
    from Coimbatore, Tamil Nadu
    May 25, 2020
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    To hdfc bank,

    I would like to inform you that it’s more than two years since i left hdfc securities. I’m no longer associate with the company or your hdfc salary account. without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally. I get statement in mail in which account balance is nil inspite of tht i am getting messages of non - maintenance charges it's so inappropriate.

    Name: jaya pradeep khatri
    Account no. [protected]
    Branch : hdfc bank, kamala mills compound, lower parel

    I am no longer using any of your hdfc services. I do not need this account due to personal inconvenience.
    It is showing negative balance due to your non maintenance charges still deducting money from this account a/c no: [protected]

    I had visited in nearest branch many a times but they had refused my request to close account through near by branch and it's not possible for me to travel to lower parel as i live very far (Ulhasnagar) this is really inappropriate and irresponsible behavior from a reputed hdfc bank.

    So i request you to kindly close my hdfc salary account a/c no: [protected] and do the waive off also because it’s no longer required since i left the company and i don’t want to continue with your services.

    I am requesting you to please consider this mail a final, closure of hdfc salary account a/c no: [protected]
    Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).
    HDFC Bank customer support has been notified about the posted complaint.
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      Deven0903
      May 25, 2020
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      Address: Banglare

      Have purchased an iphone xr with hdfc cash back scheme.

      Still have not received the cash back in my credit card.
      HDFC Bank customer support has been notified about the posted complaint.
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        Debojit Rocker
        from Mumbai, Maharashtra
        May 25, 2020
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        Hi, i order a product from aliexpress but due to some reason the order was cancelled. Which in turn aliexpress processed the refund.. But till now i have received the amount.
        Plz credit the amount.
        HDFC Bank customer support has been notified about the posted complaint.
        The refund is not cleared...plz credit it asap
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          raman2727
          from Jaitaran, Rajasthan
          May 25, 2020
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          I have purchased iphone xr on 10/01/2020 with cashback offer of 5000rs on hdfc credit card but its been more than 120 days and i haven't received it yet.
          I'm struggling to get my 5000rs cashback. 5000rs is a big amount for me in this scenario. Please don't fall for hdfc offers... They will never credit your cashback and you have to go through all the pain as i am going through.
          HDFC Bank customer support has been notified about the posted complaint.
          i wasn't expecting this pathetic reply from ### bank!
          they are saying when lockdown period will be over within that 30 days they will credit our cashback money!!!
          so that means if lockdown extends for 3 to 6 more months then they wont credit our cashback but they are promoting
          to use hdfc credit card to avail cashback. HDFC is FULL of SCAMS so please lodge a complaint to consumer court to get your cashback or forget it...!
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            Glen Guia Rebelo
            May 25, 2020
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            I purchased an iphone 11 from ispace panjim goa on the 12th of january 2020 by swiping my hdfc debit card and was supposed to get a cash back of 6000/- after 120 days which was on 11th may 2020. My transaction id is [protected]. I have still not received the cashback. It has been more than 120 days please help me resolve this. Thank you
            HDFC Bank customer support has been notified about the posted complaint.
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              SonuN
              May 25, 2020
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              Address: Bangalore

              I had purchased an iphone 11 from reliance digital in bangalore on jan 26, 2020 using by hdfc debit card.. It's been 120 days, but i haven't received the cashbook of 6000/- as per the offer. The call to hdfc customer care is not getting through.
              HDFC Bank customer support has been notified about the posted complaint.
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                Mariappan Santhosh
                May 25, 2020
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                Have not received 6000 for the purchase made on hdfc credit card (Iphone 11) even after 120 days
                HDFC Bank customer support has been notified about the posted complaint.
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                  Prasenjit Majee
                  May 25, 2020
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                  The hdfc bank has put a hold on my funds of rupees 565.00 as mirevenue hold through gefu.
                  Account no: [protected]
                  Ifsc: hdfc 0000771
                  Branch: bilaspur
                  The bank did not notify me before or after holding my funds. I came to know only after checking my account balance. For your information it's a salary account and can be maintained at zero balance. Nobody response in mail and phone banking.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    CA Akash Malaviya
                    May 25, 2020
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                    My complaint no."hbl=[protected]"

                    I was approached by one of credit card selling team member from mumbai of hdfc bank explaining terms and conditions of regalia first credit card. As per explanation given by him, first year membership fees will be waived off if the card holder during first 3 months of issuance has minimum 4 transactions amounting to rs. 500 each.

                    After issuance of card dated 03/01/2020, i again received a call from hdfc bank inquiring for receipt of credit card. Over the call, i again confirmed the above mentioned points and he told me exactly the same thing as the earlier selling member has briefed me. If they have a system of recordable line, they can cross check it from recorded calls on my no. [protected].

                    After all these confirmations and briefing, i could not able to ascertain that how am i billed with this first year membership fees amounting to rs.1, 180/- when i followed all the terms and conditions? I also attached details of charges and status of payments in below attachment.

                    I also lodged complaint on customerservices. [protected]@hdfcbank.com but did not received any response even when my due date of payment is 06/06/2020.in my opinion this is case of mis-selling and due to this customer should not suffer.

                    It needs to be waived off as soon as possible before due date of bill. Please help to resolve the same.
                    My mail id: akashmalviya. [protected]@gmail.com.
                    My complaint no.:"hbl=[protected]" on hdfc mail.
                    I'm not sharing my card no. Or a/c no. On this platform.
                    Please contact on my mail if require any further information.

                    Ca akash malviya
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 01, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Kindly note, we are operating with limited staff as part of the preventive measures for COVID-19. This may result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of (7) working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

                    -Zubin
                    HDFC Customer Assistance
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                      nayak8658
                      May 25, 2020
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                      But still now my problem not solved by bank, money debited from my account but in emi status it is showing unpaid for may month.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Darshan1920
                        from Panaji, Goa
                        May 24, 2020
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                        I got withdraw refund from iq option site to my bank account through debit card. But that funds not credited yet in my account.
                        Arn 1: 75332990133002230840190
                        Arn 2: 75332990133002230840208
                        Arn 3: 75332990133002230851643
                        Pls help me with that problem
                        HDFC Bank customer support has been notified about the posted complaint.
                        It was Resolved By Merchent Site.It was Slowed Process!! But Ok for Responces 👍👍👍👍.
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                          Kusum304
                          May 24, 2020
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                          I have bought iphone 11 on 26 january 2020 and till date i have not got the cashback.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Kathir2111
                            May 24, 2020
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                            Resolved

                            Welcome kit not received

                            I open new savings account at anathandavapuram branch in mayiladuthurai on apr 18 2020 still i never received welcome kit /debit card i went down and ask branch in charge he is not responsive and said call customer care i call many times i cannot get the officers to talk any idea when i receive my debit cards or any possibility can i get from the branch...
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                            rsvasan10
                            from Chennai, Tamil Nadu
                            May 24, 2020
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                            Purchased a tv at croma store using hdfc bank card. Cashback was 5% of the product value and was capped at 2500 rupees.

                            As per the policy it'll take 90days for the cashback to be credited but it's well over 3 months and it's not credited yet.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              C
                              Chandrakant N.Chalse
                              May 24, 2020
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                              Address: Kalewadi Pimpri Pune 411 017

                              Dear Sir, I am Chandrakant Chalse Having Saving Acct.In Chinchwad Gaon Branch, Its a Joint account with my Blind Brother Prahalad S Ingle.I went to draw money from Ganeshnagar Talawade ATM.Un-fortunately ATM was not working, So went nearby ATM it was HDFC.After TRANSACTION I got message that money diducted from my BOM account before ATM disburse money MSEB power GONE. I awaited till power resumes After power resume Machine got re-set.money though cut from account not disbursed to me.No response to my several visit to BRANCH and emails No response Please cooperate
                              Bank of Maharashtra, Account Name-Prahalad S.Ingle/Chandrakant N.Chalse a/c.-[protected].Dtd.6Th.Nov.2019, Amount drawn Rs.10000/- Contact-[protected]
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                                S
                                sreeji sreeji
                                May 24, 2020
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                                Address: ERNAKULAM, EDAPPALLY , PONEKKARA

                                Respected sir,

                                As per rbi guidelines it is not good from your part to collect non maintenance charges
                                That too iam a student and it is difficult for me to pay 7754.71 as non maintenance charge.

                                Kindly waive off this amount so that i can close the account...

                                Yours respectfully
                                Sreejith s
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Abhilash Guha
                                  May 24, 2020
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                                  Address: HDFC bank

                                  Iphone xr was purchased by me on 1st jan, 2020 and even after 120days of purchase of phone the cash back haven’t been credited in my account. Kindly verify and resolve request. Request for support.
                                  Contact: abhilash ([protected])
                                  Email: [protected]@hotmail.com
                                  May 25, 2020
                                  Complaint marked as Resolved 
                                  No help required
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    May 24, 2020
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                                    noc

                                    Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card ([protected]) on 28/02/2020

                                    I would also request you to please clear my name from cibil as the settlement was successfully closed.

                                    My details are below -
                                    Name - rajat kumar
                                    Email - [protected]@gmail.com
                                    Address - hdfc standard life insurance shop no g1 to
                                    G9 grd flr plt19...
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                                    Sooraj Pillai
                                    May 24, 2020
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                                    I have bought my iphone 7 with hdfc bank debit card on 18/10/2019 from macapple cochin
                                    As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end)
                                    I haven’t received my cashback till now, it is more than 120 days. I hope this issue gets resolved and cashback will be credited as soon as possible.
                                    HDFC Bank customer support has been notified about the posted complaint.
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