Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank
Rank #1-20

HDFC Bank reviews & complaints page 413

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Udaisidhu
May 29, 2020
Report
Copy

I have brought 2 iphone 11s on my debit card. One on 5 jan and one on 11 jan. Since then it has been more than 120 days
And i haven't received a cashback on them.
Hdfc bank promised a cashback of 6000/- on each of them.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nitin rungta
    May 29, 2020
    Report
    Copy

    I want to complain about my demat rm. From preet vihar branch, new delhi.

    His name is krishna. He is the least interested person in the world. Passes fake news to me and i have already complained to the branch directly in few occassions.
    In numerous occasions when i have contacted him. He has tried to pass me fake news and has given me stupid excuses.

    Lately he has started spamming in whatsapp. Even when i have asked him to stop. Since 2 years he has never made one call or anything or inquired about my investment health.

    I want a disciplinary action taken against him.

    I want to close my demat account and transfer all shares to zerodha, as a 'closure cum transfer'.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      grana601
      from Gurugram, Haryana
      May 29, 2020
      Resolved
      Report
      Copy
      Resolved

      I have applied in hdfc for home loan. On the time of applying executive told me loan will approve with in 7 days. But after applying and paying processing fee there is no proper response from hdfc. I don't know what is going on. Hdfc credit team told me they will call me with in 2 days but today is 6th day there is no call. 10 june is last date of disbursement to builder after that builder will charge me interest. Every time when I called they told me they will call tomorrow. But there is no call from their side. Hdfc customer support is very bad. I do not think my loan will approve and disburse on time. And i have to pay interest amount to builder. I do not recommend to any one to apply in hdfc if they need urgent loan. Now what can I do i don't know. Please solve my issue.

      My loan file no. is[protected]
      Mobile no. [protected]
      Aug 13, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      May 30, 2020
      Updated by grana601       What is this. How this complain matk as resolved. There is no call from hdfc. Then how this is mark as resolved. My issue is not resolve yet amd this complain is mark as resolved. I will raise issue again
      Verified Support
      Jun 01, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

      Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

      You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shådąn Çhaudhary
        May 29, 2020
        Report
        Copy

        Address: Meerut

        I have bought my iphone11 with hdfc bank credit card on 09/01/2020 in i delta meerut as mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in i delta meerut they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 29, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Debjyotixx
          May 29, 2020
          Resolved
          Report
          Copy
          Resolved

          Hi team,
          My name is debjyoti sarkar. On 16th may there was an unauthorised deduction of 1816.83 rs from my salary account. Which shows mi revenue hold through gefu held by hdfc on the statement. I am unaware of the reason of the deduction, and would like to know why is this amount held from my account. I tried contacting the customer service but there was no response.

          I would be great full if you could please check this asap and let me know the exact reason.

          Thanks
          May 29, 2020
          Complaint marked as Resolved 
          Nothing is resolved actually. I need my money back.why you guys marked it resoved?
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Merin George
            May 29, 2020
            Report
            Copy

            The hdfc bank has put a hold on my find of rupees 845 as mirevenue hold through gefu,
            Account no. : [protected]
            Ifsc code : hdfc0000094
            Branch : mangalore
            The customer service in not able to give any info on this.
            First of all it, s hard to reach customer service becauseit takes a alot of time and the ivr option are very difficult and trickly to navigate, after all the effort the customer service is not helpful
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              N Kalyana Chakravarthi
              May 28, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: GUNTUR

              Dear team,

              Please resolve the below, which is hdfc sb- salaried account.

              Funds on Hold
              Account Number: [protected]
              As on Date: 28 May 2020
              Amount Held By
              HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹3, 493.32

              Regards
              Nerella Kalyana Chakravarthi
              Cell [protected]
              Aug 10, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 29, 2020
              HDFC Bank Customer Care's response               Dear Customer

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                harshitha.b.r
                May 28, 2020
                Report
                Copy

                The bank has charged me rs 826.27 for depository charges on demat account on 18th may which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Reference number as provided by the bank.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ritulgoti
                  May 28, 2020
                  Report
                  Copy

                  I purchased iPad on 2nd feb 2020 but still I didn’t receive Cashback. Time given was 90 days
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    W
                    win07
                    May 28, 2020
                    Report
                    Copy

                    Address: Bangalore

                    Ever since the covid 19 lockdown I've noticed extra charges/fees levied to each transaction. For example for a transaction of Rs.110 they are charging me Rs245. This has been going on for the last 2-3 months. Because of the lockdown I'm not able to contact them.
                    I also noticed that I'm being charged igst of around Rs 700 per month. I'm not a merchant just a retail consumer. Why am I being charged this amount. Please resolve this ASAP.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Swaroop Honrao
                      May 28, 2020
                      Report
                      Copy

                      Address: Pune

                      I have purchased iphone 11pro on 9th jan 2020 with hdfc debit card and availed 6000 cashback offer but till today that is 28 may 2020 i have not received the cashback.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ankit3027
                        May 28, 2020
                        Report
                        Copy

                        Hi,

                        I have purchased iphone-11 on the 15th of january 2020 using the hdfc debit card and eligible for 6000 rs cashback, but i did not receive it.

                        Below are the transaction details of my transaction, please do the needful.

                        Transaction id: [protected]
                        Transaction date: 15 jan 2020
                        Transaction amount: 64900

                        I haven't found any category to raise my complaint on the hdfc bank site and also i am writing continuously to [protected]@hdfc. Bank.com but i haven't received any reply yet.

                        Thanks,
                        Ankit
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vineet Gulia
                          May 28, 2020
                          Report
                          Copy

                          I purchased iphone 11 from reliance digital on 1 jan 2020 under cashback scheme from my hdfc debit card which entitles me for a cashback of rs 6000. It is clearly mentioned in bill as well. Attached below. It has been more than 4 months and i haven’t received my cashback yet.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            guralamounika124
                            May 28, 2020
                            Report
                            Copy

                            Address: Hyderabad

                            I have ordered the gift card in march.. It is june already and i didnot recieve any card nor a communication regarding the card.. Not even the hdfc customer care people were ready to answer
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shinesh P
                              from Tiruvalla, Kerala
                              May 28, 2020
                              Report
                              Copy

                              Address: Unity Plaza Building, NH Bypass, Vadakara

                              I am struck with login to the mobile banking facility of hdfc bank, i already talked to the relationship manager, they are saying to change my email address, which cost 100 rs. The email address i provided during the bank registration is never changed and i am not willing to change my email address and what if the new email address provided also didnt receive the otp?
                              Please restore the service as it was working earlier at the earliest.
                              HDFC Bank customer support has been notified about the posted complaint.
                              View replies
                              I missed to add, surprisingly I am receiving the bank statements and other offers in the same email address
                              Reply
                              Lalit Mohan Tripathi's reply, Mar 12, 2021
                              Me too same problem facing. Raised complain today about same issue. Suffering by HDFC bank from 2 months (more than 2 months actually). There can be some problem, but why HDFC bank dont admit or care their customers?
                              Its really pathetic situation.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Parveen Sangroya
                                May 28, 2020
                                Report
                                Copy

                                I have bought my iphone11 with hdfc bank debit card on 11/01/2020 in apptronix yamunanagar (Hr). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  MohammadGufran
                                  May 28, 2020
                                  Report
                                  Copy

                                  Address: SN 5/6/7, Jalaram Ashish Society Devidayal Rd, Devidayal Marg, opp. Raj Hospital, Mulund West, Mumbai, Maharashtra 400080

                                  Funds on hold
                                  Account number: [protected]
                                  As on date: 27 may 2020
                                  Amount held by
                                  Hdfc bank (For mirevenue hold through gefu): ₹718.52
                                  The customer service is not able to give any info on this.
                                  First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                                  How can be recovered my amount?
                                  I need my amount current situation
                                  And in lockdown situation i am already ask hdfc bank relationship coustomer care person about non maintain amount charge he said in 3 month can't detect any charge... So why hold my amount
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Avinash Buragohain
                                    May 27, 2020
                                    Report
                                    Copy

                                    Address: A.K Azad Road Harimal Complex 2nd Floor

                                    Dear sir the hdfc bank has put an amount on hold, i am not able to work for the lockdown as i work night shift in a bpo
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      PriyankaPranay
                                      May 27, 2020
                                      Report
                                      Copy

                                      I have bought my iphone11 with hdfc bank debit card on 28/12/2019 in Vijay Sales. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now. I have asked in Vijay sales, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      May 30, 2020
                                      Updated by PriyankaPranay                                       Can I please request to look into this complaint and try to resolve as soon as possible.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        hansraj jaiswal
                                        May 27, 2020
                                        Report
                                        Copy

                                        wrongly debit of 10000 by name of "mctf atw 21/05 517725xxxxx2791 ujjain" account no -50100301036011

                                        As i have withdrawn 10000 on 21/05/2020 from ujjain and same has been debited on same day but 0n 26 may bank also debited of rs 10000 by name of "mctf atw 21/05 517725xxxxx2791 ujjain". I have not withdrawn any amount since 21/05. And i am also not in ujjain since 23 may. It means this is double debit of 10000 which is withdrawn in 21/05. Kindly solve the issue and credit 10000 in my account....
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Related businesses

                                        Axis Bank
                                        2.6
                                        (13015)
                                        TalentPro India HR
                                        1
                                        (62)
                                        Spice Digital
                                        1
                                        (41)