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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 418

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S
May 21, 2020
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Address: Jaipur

My salary account in Hdfc bank and my account debit 2950 ach debit return charger why are you debit my account Rbi Bank relif 3 month emi but this rubbish bank my account debit 590*5= 2950 debit and naraion ach debit return chahrge and I follow morations covid 19 I request Bank team pls refund this amount without branch visit and RBI complaints
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    surV3003
    May 21, 2020
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    Resolved

    Address: Gurgaon

    Hdfc bank charge me rs 1399/- for some plan on my credit card without my knowledge. When i made complain regarding this to customer care they gave me comittment that i will receive my refund within 48 hrs (Which never came). I followed up several weeks and was getting same response that this is a genuine charge and we cannot refund it.
    After a month the outstanding amount was more than 1399/- they charged me addition fee (Late fee charge). I disputed again because it was an active case which was not resolved by the bank.
    Due to my studies and work, i stopped following up with bank. The amount is now rs. 8760.42.
    Please help me out with this. I am 26 and i am the only earning member of my family.
    Thank you.
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 22, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Nadia
    HDFC Bank Customer Assistance
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      amitgurav1980
      May 21, 2020
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      I purchased mobile from Poorvika mobile shop of 19, 990 on 29 Feb-2020 and made payment by credit card with cash back of 5 %, but the cash back amount is still not refunded or redeemed to my account.

      TXN ID:[protected]

      AMIT GURAV
      MO.[protected]
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        A
        Ashwin Vavaliya
        May 21, 2020
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        Fraud Transaction on my HDFC Credit Card
        Many times
        999+449+999+999+999+449+999+449 at same time

        Date :[protected]
        My info ->
        Name : Ashvin Bhimjibhai Vavliya
        Email : [protected]@gmail.com
        Phone : +91 [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          Speed Point
          May 21, 2020
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          Address: KHATIMA, Udham Singh Nagar Uttarakhand

          Dear sir,
          My account is debited with rs-1500 during fastag recharge, but the recharge is unsuccessful in customer's account.
          So please refund my amount in account as soon as posssible.
          I am so thanful to you
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            J
            Jaypatel3636
            May 21, 2020
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            Resolved

            I have cancelled a order on amazon, i got a msg from hdfc after few hours that

            Your transaction on hdfc bank debit/atm card ending 8104 for rs.17999.00 has been credited/reversed by amazon on[protected]:05:29:10

            But i still didn't received any amount in my account, i checked it online. I also had word with amazon they said refund process is done from thier side.

            Please help me.
            Aug 9, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 21, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance.
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              A
              Abhipsa Priyadarshini
              from Bengaluru, Karnataka
              May 20, 2020
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              Resolved

              I had purchased iphone xr on jan18 2020. Its has been more than 120 days and cashback of 5000 inr has not been credited to my credit card.

              The phone was purchased at global access bangalore and they said to reach out to the bank regarding this issue

              I tried calling the bank but seems they are not taking complaints.

              When it comes to loan emi they deduct it before time but when it comes to cashback, they seem to forget it.

              I am extremely disappointed with the service
              Aug 10, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 22, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of offer. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Nadia
              HDFC Bank Customer Assistance
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                H
                HarishAmz
                May 20, 2020
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                Resolved

                I have bought my iphone11 with hdfc bank debit card on 18/01/2020 from iplanet jayanagar bangalore.
                As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end)
                I haven’t received my cashback till now, it is more than 120 days. I have asked in iplanet, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 24, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.'

                -Zubin
                HDFC Bank Customer Assistance
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                  Rohit.sharma9
                  May 20, 2020
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                  Address: Sahibabad, Ghaziabad

                  I have bought my iphone11 with hdfc bank debit card on 29th september 2019 from reliance digital. It was mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I tried to contact bank they asked me to wait a little longer and i have also asked at reliance digital they asked me to contact with bank. It has been more than 6 months now and i havent received any cashback.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Its been 5 months since complained and a whole year for the purchase but haven’t received the reply or cashback
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                    J
                    JPundir
                    May 23, 2020
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                    Address: Bhim Garh Kheri

                    I had purchased an iphone 11 from gurgaon on 20/1/20. The phone was on an offer from the hdfc bank which said 10% of the total amount that is 6000/- would be credited in the account within 4 months of the purchase. It has been over 4 months now and the cashback hasn’t been credited yet.
                    I purchased the phone from galleria market, gurgaon.
                    Please look into this issue and take the necessary steps possible. The email mentioned is registered with the account the phone was purchased with.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      9
                      9455669487
                      May 20, 2020
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                      Address: palia kalan kheri pin 262902 uttar pradesh
                      Website: [email protected]

                      Dear sir, i am pradeep singh i was working with hdfc bank ltd. Since. 25 - july-2018 t0 31- sep - 2019. My emp code 197308, designation:- sales officer.in agri lending branch code. 1965 palia kalan (Kheri). I am resinged this job. And i had completed my notice period also.. My manager kuldeep narash chand relation ship manager in agri landing.. Please solve my problem sir and give me my provident fund (Pf) releaving letter. I am waiting your approval sir. Please give me pf and relieving latter immedeatly in my hdfc bank a\c no[protected] my prosnal gmail... Pradeepsingh.[protected]@gmail.com
                      Thank& regards
                      Pradeep singh
                      Mob [protected], [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        nayak8658
                        May 20, 2020
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                        Dear sir
                        My name narendra kumar nayak
                        Account number-[protected]
                        Customer id[protected]
                        Iam a customer of hdfc bank, as per rbi guidelines 3months of emi relaxation must have to provide by bank if customer really need for that. Myself applied moratorium before month of april but iam not benefited on that month emi is deducted as regular on 7th april, 7th date is my emi date, but on may month 7th my emi deducted and again deposited by bank on that day itself, but today on may 20th again money debited from my account as emi manual hold charge by bank,
                        If moratorium is not applicable for us then why money not deducted as regular basis sir, now i dont have money to survive, kindly help me regarding this
                        Thanks and regards
                        Narendra nayak
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 24, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We confirm that, we had already responded to your e-mail on May 05, 2020. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

                        -Zubin
                        HDFC Bank Customer Assistance
                        May 25, 2020
                        Updated by nayak8658
                        But still now money not refunded by bank, and in emi status it is showing unpaid emi for may 2020 even after deduction of money, kindly resolve my issue
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                          Rohit Rt Rajput
                          May 20, 2020
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                          Amount hold my account 536 rs

                          Address: Indore

                          What happened without permission amount deducted my account 536
                          Refund my amount in account...
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                          Anonyo
                          May 20, 2020
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                          Kindly explain the following amounts deducted

                          19th may 2020: rs. 176
                          16th may 2020: rs. 590
                          23rd april 2020: rs. 590
                          21st april 2020: rs. 590
                          5th march 2020: rs. 590
                          15th january 2020: rs. 1180

                          Total amount due for explanation: rs. 3716

                          I have not authorised any of these charges. Kindly explain and if there is no protocol followed, please refund the entire amount of rs. 3716.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            b.prateek1998
                            May 20, 2020
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                            Resolved

                            Address: Delhi

                            I have bought my iphone11 with hdfc bank debit card on 13/1/2020 from unicorn infosolutions pvt. Ltd., defence colony, new delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 21, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              atul Gupta's
                              May 20, 2020
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                              Address: Ludhiana

                              I have purchased i phone 11 on 26 november 2019 and they told that i will receive my cash back in approximately 120 days and it’s been more than 180 days and i have still not received my 6000 cash back.. I have written 9 mails in this 6 months but no solution.. They mailed me and said that they have put the amount on 26 feb or 26 march and told me to send the bank statement from 1 feb till date.. I attach my account statement which showed no entry of cash back and mailed them.. And now they r saying to send the bank account statement from the time of purchase.. How could they r not sure at what date they have accounted the cash back.. These r only the rubbish and crap.. This hdfc bank is total fraud cheater corrupt people...
                              HDFC Bank customer support has been notified about the posted complaint.
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                                kshitiz9995
                                May 20, 2020
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                                I have bought my iphone11 with hdfc bank debit card on jan/24/2020 in dehradun. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month end). I haven’t received my cashback till now, only 4 days left out of 120 days. I have asked in apptronix, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Hammir Singh
                                  May 20, 2020
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                                  Address: Village Post dhowara th. Hindoli dis bundi

                                  Hi sir Mera payment hold ho gya iska Kya reason hai
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                                    Krishnakumar8143
                                    May 20, 2020
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                                    I made two transactions at B Mart super market of rs 2175..first one got failed but amount deducted from my credit card and second one is successfully process..so please help me getting my money back which is related to the failed transaction
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                                      sourabh3010
                                      May 20, 2020
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                                      Resolved

                                      Address: Hinjewadi, pune

                                      I purchased iphone11 128gb from reliance digital hinjewadi, pune on last week of january.
                                      There was a flat cashback of ₹6000 on this phone.
                                      Its been more than 120 days and I haven’t received any cashback as of now.
                                      May 22, 2020
                                      Complaint marked as Resolved 
                                      The complaint i put is marked as resolved but the amount is not yet credited into my bank account. There is no text or any message recieved from bank side for any credit amount.
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