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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 418

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R
Rks_1995
May 17, 2020
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Address: Moradabad, uttarpradesh

Im from moradabad (Up) and i purchased ipad 2019 model ipad air (7th gen) dated on 31/12/2019 from icrest apple store and on slip its written that a cashback of 3000 rs will be transferred to your account within 120 days and its now 17/05/2020 i. E. Around 138 days and i havent received any amount as the foresaid plan of partnership apple and hdfc promised which is clearly mentioned on my slip that i have with me! Though i have mentioned about all this to the manager of hdfc moradabad branch but there's no response (Via whatsapp)

Conclusion - there should be more clearity if one will be benefitting with your scheme (Apple and hdfc bank) and bank should be aligned to their cashback schemes or there will be distress among their customers.
@hdfcbankmoradabad
@hdfcbankmanagerdesk
@hdfcbankcustomer
HDFC Bank customer support has been notified about the posted complaint.
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    nickzoot
    May 17, 2020
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    Today I received message where my hdfc bank credit card has been debited with amount 999
    From Amazon1258399.
    I want my money back. Already such cases have been updated. I am uploading the message here.
    +1 photos
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      R
      rajguptaji
      from Noida, Uttar Pradesh
      May 17, 2020
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      I have used my card on a website to make a payment of 2 dollars. Due to
      Internet fraud, wevsite charged me rs. 7335.36/- during the transaction i have
      Refused voice confirmation from hdfc as i have seen that website charged me
      More. Hdfc ivr security fails. Now i am constantly following up hdfc bank to
      Stop the payment as i have a complaint immedialy after the incident. Website
      Merchant has claimed the amount in nov'2019. After providing all the proofs,
      Hdfc unable to stop the payment and hdfc contastly harassing me for the
      Recovery. I have all the proofs of emails which i am sending continuosly to
      Hdfc bank and website merchant. Initially for one or two mail website
      Merchant replied me and after that their website and email address is closed as
      It was an interney crime. I have made every credit card payment on time and
      Never did any delay or non payment. Please help me to resolve this issue. I can
      Provide all the proofs of payment through website screenshots, email etc. The
      Reason i am approaching you that case was pending with banking obdusmand.
      They have closed the case without any information. I am ready to pay, what
      Ever i have used. Due to internet fraud it is now rs, 7335.36 and bank is
      Increasing day bu day. Please help me.
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        Ram Kakani
        May 17, 2020
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        I have bought my iphone11 with hdfc bank debit card on 14/01/2020. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked the shop owner, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
        Mobile no. Registered with account is [protected]
        Card no. 5419*4587
        Ram kakani
        +1 photos
        Aug 12, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 20, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

        Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

        We request your patience and support during these testing circumstances.

        -Nadia
        HDFC Bank Customer Assistance
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          D
          dhiman_yog
          from Karnal, Haryana
          May 17, 2020
          Resolved
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          Resolved

          loan account closure is not updated on my cibil even after 5 years

          Address: Noida

          Hdfc bank has not updated my loan & credit card account status on my cibil account yet for the last 4-5 years. My following hdfc bank accounts were closed 4-5 years ago but it is showing as an active on my cibil account and is impacting my cibil score. These accounts are getting displayed as an active and with some amount as pending and impacting my cibil score but i paid all the money for these accounts on time and these accounts were closed...
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          G
          Gauravjai19
          from Delhi, Delhi
          May 17, 2020
          Resolved
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          Resolved

          Hdfc bank had put an amount of ars 590 on hold as mirevenu through gefu, and after many complaint on hdfc complaint mail or grievance cell but no support and responses from thier side.
          My a/c number is: 5010*8970
          Ifsc: hdfc0001660
          Branch: janpath

          First of all it's hard to reach customer service because it takes a alot of time and through ivr there is no option to connect with customer executive due to limited staff as per guild lines by govt.

          Please get it solved and refund the amount at the earliest.

          Thanks,
          Gaurav jain
          [protected]
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 24, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action.
          Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

          -Zubin
          HDFC Bank Customer Assistance
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            S
            Sunil Palan
            May 16, 2020
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            Rs 1100 was deposted to my account this evening today. 579 rs was put on hold. What is tge reason put my money on hold.
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              S
              sairam anchalkar
              May 16, 2020
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              Address: Bangalore

              I had purchased an using hdfc cashback offer on 25/12/2019
              The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already been more than 90 days yet i have not received the cashback and hdfc helpline are not providing and most of times not working at all.
              +1 videos
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                S
                Shikhi21
                May 17, 2020
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                I have purchased 2 i phones one i phone 11 pro with transaction id [protected] amnt 99900/- on 5th jan 2020 n 2nd i phone 11 with transaction id [protected] amnt 69887/- on 2nd feb 2020.. As told by them i will get cash back of rs 6000 per phone within 120 days.. But till date i havnt received cashback for both the phones.. Now its already 120 days n i didnt get the cashback.. I bought both these phone from imagine elante mall shop no 242 plot no 178 industrial area phase 1 chandigarh 160002.

                Is this to fool n cheat the customers by hdfc bank... Will have two credit cards of hdfc but now i m thinking not to use these cards anymore n will definitely tell others not to use cards of hdfc bank..

                Kindly help to get cashback as early as possible..
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Arvindraju R v
                  May 16, 2020
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                  Hi I have purchased 2 apple iPads 10.2inch 7 Th gen on 31st December 2019 Via HDFC credit card. There was 3000 cash back for each apple product .its been nearly 150days still cash back has not be received.
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                    Dibyadeep Dutta
                    from Surat, Gujarat
                    May 16, 2020
                    Resolved
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                    Resolved

                    Address: Manek Smruti, Tps Ii, Nehru Road, Vile Parle - Eastmumbaimaharashtra400 057

                    To whom so ever it may concern.

                    We ordered a product from amazon and paid through net banking, however the order got cancelled. The refund was initiated from amazon within 5 days of cancellation as discussed with amazon customer care, however the amount is still not credited to our account.
                    Order number:[protected].
                    Narration: cixwf44w6shjv9vqby-amazonseller
                    Cheque/ ref number:[protected]

                    This is not the first time that we have not received refunds from your bank even after 15 working days. We don't expect this kind of derogatory response from you. My account belongs to the corporate branch of hdfc mumbai.

                    We would appreciate if you could initiate the refund as soon as possible.
                    I hope you all understand this pandemic situation and the crisis.

                    I would expect a refund, for any clarification you can write an email or get in touch.
                    Customer id : 48389067
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 20, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that you have also raised your concerns at HDFC Bank Support reference Number[protected] and you will receive a response from them to your e-mail ID.

                    Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      A
                      Abhishek K. L Srivastva
                      May 16, 2020
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                      Resolved

                      Address: sonipat haryana

                      I have hdfc saving account and get personal loan from hdfc bank i paid every month emi 2760 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges and next every week they charged me emirtn charged. What is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 17, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Shashimadhu
                        May 16, 2020
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                        The hdfc bank has put a hold on my funds of rupees 9729.00 as mi revenue hold through gefu, account details is
                        Account number: [[protected]]
                        Ifsc: hdfc0000523
                        Branch: richmond road bangalor
                        Account type: salary account
                        The customer service is not able to give any info on this.
                        First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We would like to inform you that there is a outstanding charges [AMB, Insta alert etc...] on your account to be recovered.

                        Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

                        For further assistance on your outstanding charges we request you to visit your account branch.

                        -Nadia
                        HDFC Bank Customer Assistance
                        May 21, 2020
                        Updated by Shashimadhu
                        This is my salary account but with out my knowledge it was changed in to savings account,
                        I left the job on oct 2019 but I will not able to maintain the minimum balance which is 10000, at present I m unemployed, I need to close the account without penalty against account minimum balance..
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                          naman945
                          May 16, 2020
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                          I am very disappointed with hdfc bank as today on 16/05/2020 they have charged me rs. 12000 as due to corona condition when people are dying i was unable to maintain balance for my sip of rs. 11000. I have my salary account in this bank and i am using hdfc from my first salary. This very disappointed you have charged rs. 12000. If i were having that much of amount i found have payed rs. 11000 sip. I have saved it for come emergency. I still have faith in you, so kindly refund my rs. 12000 back in my account.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            sakshit39874553
                            May 16, 2020
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                            Resolved

                            Mctf atw transaction 10000 rs. deducted

                            Address: sec - 41 village agahpur noida GBN.

                            Sir, 10000 rs. Deducted (Mctf atw 13/05 526099xxxxxx0480 ghaziaba) from my account no. *0480 from gurgaon branch ifsc code h
                            Hdfc0000929 on 15/05/2020.
                            I call to customer care they said you make a atm transaction of 10000rs. On 13/05/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.br...
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                            ashu22sharma
                            from Noida, Uttar Pradesh
                            May 16, 2020
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                            Address: Ompee Plaza Plot No 51 Flat No 2A Dharm Colony Palam Vihar Extension Gurugram Haryana 122017

                            Credit Card No. [protected]
                            Name: Ashish Kumar Sharma
                            Contact No: [protected]

                            This is with reference to my closed credit card, please share NOC for the same
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                              shina2997
                              May 16, 2020
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                              I have not received cashback of 6000 after i bought i phone11 on 24/12/19. It is very disappointing because it is been more than 120 days and the customer service does not respond. Help soon.
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                                M
                                Moshin4s
                                May 16, 2020
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                                Resolved

                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9505 without my concern on date:12/05/2020. I am not interested about this service and don't want this one assist mfee membership any more. So cancel the membership and refund this debited amount of rs.1399/- otherwise file a case at district consumer court.
                                Thanks
                                Moshin
                                [protected]
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Moshin, We are sorry for the inconvenience caused. Please provide your registered contact number or membership ID on the given link http://survey.webengage.com/ws/~1qq44ps and we shall look into the matter - Nitesh, Team OneAssist
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                                  Kartik Kapur
                                  May 16, 2020
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                                  I bought an iPhone XR on 4th-Jan-2020 with my credit card. I was entitled for a cashback of INR 5000 with a 6 Month EMI option. As of today, it's been 5 months and I haven't received any cashback.

                                  My Details are -
                                  Kartik Kapur
                                  [protected]
                                  [protected]@hotmail.com
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                                    NarinderSinghSahdev
                                    May 18, 2020
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                                    Resolved

                                    Address: HDFC bank, Amritsar, Punjab, India

                                    Received a refund from aliexpress.com with following details

                                    ARN no. 15276320092001265431936
                                    Amount: 2244
                                    Dated:[protected]

                                    Refund from aliexpress.com not credited in my card with last four digits 0687

                                    More than 40 days have been passed but still refund is not credited

                                    Please look into the matter and solve the issue at the earliest.
                                    May 29, 2020
                                    Complaint marked as Resolved 
                                    Received refund
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