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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 419

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S
Shashimadhu
May 16, 2020
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The hdfc bank has put a hold on my funds of rupees 9729.00 as mi revenue hold through gefu, account details is
Account number: [[protected]]
Ifsc: hdfc0000523
Branch: richmond road bangalor
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 20, 2020
HDFC Bank Customer Care's response
Dear Customer,

We would like to inform you that there is a outstanding charges [AMB, Insta alert etc...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

For further assistance on your outstanding charges we request you to visit your account branch.

-Nadia
HDFC Bank Customer Assistance
May 21, 2020
Updated by Shashimadhu
This is my salary account but with out my knowledge it was changed in to savings account,
I left the job on oct 2019 but I will not able to maintain the minimum balance which is 10000, at present I m unemployed, I need to close the account without penalty against account minimum balance..
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    naman945
    May 16, 2020
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    I am very disappointed with hdfc bank as today on 16/05/2020 they have charged me rs. 12000 as due to corona condition when people are dying i was unable to maintain balance for my sip of rs. 11000. I have my salary account in this bank and i am using hdfc from my first salary. This very disappointed you have charged rs. 12000. If i were having that much of amount i found have payed rs. 11000 sip. I have saved it for come emergency. I still have faith in you, so kindly refund my rs. 12000 back in my account.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      sakshit39874553
      May 16, 2020
      Resolved
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      Resolved

      Mctf atw transaction 10000 rs. deducted

      Address: sec - 41 village agahpur noida GBN.

      Sir, 10000 rs. Deducted (Mctf atw 13/05 526099xxxxxx0480 ghaziaba) from my account no. *0480 from gurgaon branch ifsc code h
      Hdfc0000929 on 15/05/2020.
      I call to customer care they said you make a atm transaction of 10000rs. On 13/05/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.br...
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      ashu22sharma
      from Noida, Uttar Pradesh
      May 16, 2020
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      Address: Ompee Plaza Plot No 51 Flat No 2A Dharm Colony Palam Vihar Extension Gurugram Haryana 122017

      Credit Card No. [protected]
      Name: Ashish Kumar Sharma
      Contact No: [protected]

      This is with reference to my closed credit card, please share NOC for the same
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        S
        shina2997
        May 16, 2020
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        I have not received cashback of 6000 after i bought i phone11 on 24/12/19. It is very disappointing because it is been more than 120 days and the customer service does not respond. Help soon.
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          M
          Moshin4s
          May 16, 2020
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          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9505 without my concern on date:12/05/2020. I am not interested about this service and don't want this one assist mfee membership any more. So cancel the membership and refund this debited amount of rs.1399/- otherwise file a case at district consumer court.
          Thanks
          Moshin
          [protected]
          Aug 9, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Moshin, We are sorry for the inconvenience caused. Please provide your registered contact number or membership ID on the given link http://survey.webengage.com/ws/~1qq44ps and we shall look into the matter - Nitesh, Team OneAssist
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            K
            Kartik Kapur
            May 16, 2020
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            I bought an iPhone XR on 4th-Jan-2020 with my credit card. I was entitled for a cashback of INR 5000 with a 6 Month EMI option. As of today, it's been 5 months and I haven't received any cashback.

            My Details are -
            Kartik Kapur
            [protected]
            [protected]@hotmail.com
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              NarinderSinghSahdev
              May 18, 2020
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              Address: HDFC bank, Amritsar, Punjab, India

              Received a refund from aliexpress.com with following details

              ARN no. 15276320092001265431936
              Amount: 2244
              Dated:[protected]

              Refund from aliexpress.com not credited in my card with last four digits 0687

              More than 40 days have been passed but still refund is not credited

              Please look into the matter and solve the issue at the earliest.
              May 29, 2020
              Complaint marked as Resolved 
              Received refund
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                S
                soulfulbear
                May 16, 2020
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                Resolved

                Hello, i had purchased iphone 11 from the imagine store, ub city, bengaluru on 11th february and was supposed to receive the cashback of inr 6000/- within 120 days of my purchase.
                However, it has been more than that, and the amount has neither been credited to my account and neither is it showing up on the "cashback enquiry" page on my hdfc netbanking account.
                Moreover, there is no way for me to contact the bank through digital platforms or lodge a complaint via call.
                I hope the consumer complaints forum will look into the matter and help me resolve it asap.

                Thank you and regards,
                +3 photos
                Aug 11, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 18, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

                -Nadia
                HDFC Bank Customer Assistance
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                  Toppo
                  May 16, 2020
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                  Address: Gurgaon

                  Hi team,

                  I was using credit card for good 3yrs and above but due to financial issues i had to settle my credit card payment. My outstanding amount was of 58000 but the bank settled it to 45000 without any discussion... They said this is what the policy is nowadays... I agreed and paid my settlement amount in 6 installments starting from dec'19 till may'20... I am still receiving credit card bills which isn't updated and still showing around 25000 outstanding... After depositing last installment the bank personal said u will receive noc via mail... But i am yet to receive it... And my account still showing 6000 negative balance... Please help.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    F
                    Faraazmail
                    May 16, 2020
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                    Address: Vikrant khand gomti nagar lucknow
                    Website: Hdfcbank.com

                    Hi . After opting for moratorium on 8th april after paying my emi on 7th april . My account is in negative now and 3800 rupees are deducted by bank, i have mailed support HDFC and to nodal office up east as well .
                    Please refund my amount as quickly as possible.
                    May 16, 2020
                    Updated by Faraazmail
                    If you can arrange a call from hdfc bank representative i can explain my problem there . Can't write who thing here . My information can be seen by others
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                      R
                      Rajeevchat
                      May 16, 2020
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                      Address: Hdfc bank smriti nagar bhilai

                      Plz send me the salary slip on this mail I'd [protected]@gmail.com
                      Employee code 234166
                      Designation-Branch Sales Officer
                      Branch code-2440
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                        Profit Hands
                        May 16, 2020
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                        Address: kunal belleza, 201/a, bavdhan, near lmd chowk,pune,maharastra ,india

                        On 11/12/19 i have purchase pro11 from Nyasa kothrud Store
                        invoice number - tikot/1920/3545
                        invoice date - 14/12/2019
                        Its been 6 moth now no cash back is credited
                        I have been duped for 6k from Nyasa Apple store
                        please take appropriate actions
                        +3 photos
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                          sarthak neema
                          May 16, 2020
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                          I have bought my iphone7 with hdfc bank credit card on 01/03/2019 in chennai. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now. I have asked in showroom, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Jayjeet Sandhu
                            May 16, 2020
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                            Address: Iconcept apple sector 20 chandigarh

                            I have bought an apple iPhone 11 from i currents sector 20 chandigarh in October and till date i have not received the cashback of ₹6000 as claimed by apple it's been 7-8 months now it's really not appreciated please see to it
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                              T
                              Thakur Shivam Singh Shivam
                              May 16, 2020
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                              Address: Mumbai

                              Dear Sir,
                              Plz Resolve This Problem
                              pf PassBook copy Not available

                              Shivam singh
                              Imp-237392
                              Uan[protected]
                              +1 photos
                              May 16, 2020
                              Updated by Thakur Shivam Singh Shivam
                              Pf PassBook copy Not available
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                                Caira
                                May 16, 2020
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                                I have bought my iphone11 with hdfc bank debit card on 10/01/2020 from electro world in gip noida. As mentioned by hdfc bank that i will receive cashback of 6000 within 120 days from the transactional month end but i haven’t received my cashback till now, it is more than 120 days. I have even contacted the bank they said that they will escalate this issue but nothing happened. My cashback still not received. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Madhu329
                                  May 15, 2020
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                                  Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

                                  I din't expect this irresponsible behaviour from hdfc

                                  I'm using hdfc credit card since last 4 year card number ending with 6*6. My account is activated with one assist mfee and charged amount 1399 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

                                  Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                                  And hdfc bank also has to recheck this issue with the auto payment modes.

                                  This is the 2nd year i'm requesting again for the cancellation of this one assist plan. Please kindly take a notice and cancel the plan and repay my amount rs.1399 as soon as possible.

                                  So request you to please cancel this activation against my credit card, and refund my money also.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Taruni Pahuja
                                    May 15, 2020
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                                    I have purchased iphone 11 on 3/01/20 and still i have not received cashback amount its been 120 days but still i have not received the cashback. While purchasing i have made payment using my hdfc debit card but i have not received any cashback.
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                                      Ankitnagpal
                                      May 15, 2020
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                                      I purchased iPhone 11 using HDFC Credit card.

                                      Date: 1st Jan 2020
                                      Dealer: imagine, 242, 2nd Floor, Elante Mall, 160002
                                      Billing Amount paid : ₹70800

                                      Cashback of ₹6000 was to be credited to my account within 120 days but yet not recieved.

                                      I request the authorities to please take action for the same.
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