Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 417

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sm77
from Ponnampet, Karnataka
May 23, 2020
Report
Copy

I have written more than 6 mail, also drop a letter to branch, but still no reply. No response from customer service. Per day i am getting at least three call for loan, but for my issue you don't have time. Since last two month i am trying to connect with your team, but no response from side. Is that kind of service we are expecting.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ankitp786
    May 22, 2020
    Report
    Copy

    Address: Gr Flr, Kh No 832, Pargana Barhar Ghorawal Sonbhadra-231210

    I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6764 without my concern on date:12/05/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1309/-
    My registered mobile no.[protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      Uday57
      May 22, 2020
      Report
      Copy

      I booked american airlines travel tickets for me and my spouse to visit usa using my hdfc credit card on 25th feb 2020. The value of the tickets was rs.2, 61, 536/- for the planned trip in april 2020. This credit card transaction appeared in hdfc card statement dated 17.03.2020. The total dues of this statement was paid on 04.04.2020.

      Due to the prevailing coronavirus pandemic we have cancelled our travel and requested american airlines for refund of the ticket value. American airlines had confirmed that two refunds each for 130768.00 inr were refunded to my hdfc master card ending in 8965 on 28 april 2020 and requested me to contact the bank/card company. They also provided the reference number a-152349ae-d1c5-4f06-b8c5-225e21a65bb6, for this transaction in order to track the refund. I have written mail to my hdfc bank relationship manager providing the transaction reference and he confirmed me that mail was sent to the concerned department to expedite the refund amount. It is already been more than 20 days passed and i am yet to receive the refund amount in my hdfc bank credit card.

      I have no other option now except to lodge a complaint for the abnormal delay in posting the refund transaction by the hdfc mastercard to my credit card account. I am losing heavy interest since it is a high value transaction. May the concerned authorities look into this and arrange immediate posting of the refund amount in my account?

      Thank you,

      Udayachandran ramamoorthy
      HDFC Bank customer support has been notified about the posted complaint.
      May 22, 2020
      Updated by Uday57
      Please post this complaint
      Verified Support
      May 29, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. This will result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of 12 to 14 working days.The reference no. for your query is[protected]

      -Nadia
      HDFC Bank Customer Assistance
      Jun 15, 2020
      Updated by Uday57
      I raised the complaint on 22nd May 2020 and it was acknowledged by HDFC Bank Customer Care on 29th May 2020. Till date the issue is not resolved and I did not get any further update from them.
      Jun 22, 2020
      Updated by Uday57
      I am still waiting to hear from HDFC Customer care regarding the steps taken in resolving my complaints. Please respond on "top priority"
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ahmed murtuza zafar
        May 22, 2020
        Report
        Copy

        Address: Bangalore

        I have bought my iphone11 with hdfc bank debit card on 1/26/2020 in apptronix bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
        Account information
        Name : Suhail Ahmed Shariff
        Ac no.[protected]
        Ifsc code.HDFC0004697
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ajay_sarode
          May 22, 2020
          Report
          Copy

          Have bought my iphone11 with hdfc bank credit card on 10/10/2019 in pai international electronics ltd bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in pai international electronics bangalore, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Praveen Talikoti
            May 22, 2020
            Report
            Copy

            Unnecessary finance charges applied to my credit card. Please check and review it. Each transaction i am paying 500+ finance charges.

            I want to know why you people deduction so much money
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              faisimmu
              from Chennai, Tamil Nadu
              May 22, 2020
              Report
              Copy

              Last January 2020 I buyer iphone 11.but still now i did not received cash from HDFC.In janvary month I buyed iphone 11 using my HDFC bank debiit card with cash bach offer.they said cash back will be deposited with in 120 days.but still now i did not received any cash back
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                K Nikki
                from Bengaluru, Karnataka
                May 22, 2020
                Report
                Copy

                Address: 40/436 A, Eswar Nagar

                Good evening

                My credit card balance actually is 27k change and today i spent around 10k, so balance should be 17k know. But. It is showing only 10k chnage. Please help me wht to do? And it is shown wrong unbilled amount as 11, 297. Please help me.. And i got
                Aggregator emi-offus.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Satya mounika
                  May 22, 2020
                  Report
                  Copy

                  Address: Hyderabad
                  Website: www.hdfcbank.com

                  I bought an iphone from aptronix showroom on[protected].i have not received my cash back till now
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    anzspices
                    May 22, 2020
                    Report
                    Copy

                    Address: Mahuva-364290

                    I have to reset my net-banking pin. There are 2 options :

                    1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                    2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prashant Chowdhury
                      from Chennai, Tamil Nadu
                      May 22, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ghatkopar, Mumbai

                      Hi, i haven't receive the cash back of rs 6000 for iphone 11 purchase on 12 jan 2020. Purchase amount was converted to emi and 3 emi transaction is over. It has crossed 120 days. Tried to call in call center but due to lockdown there was no option in ivr. Also raised complain via hdfc portal but no response. Can you please check and revert.
                      First name: prashant
                      Last name: chowdhury
                      Customer id: 8178623
                      Loan account number: [protected]
                      Jun 16, 2020
                      Complaint marked as Resolved 
                      Finally receive the cash back after raising complain to HDFC directly.
                      HDFC Bank customer support has been notified about the posted complaint.
                      May 24, 2020
                      Updated by Prashant Chowdhury
                      guys someone named Dipak Sharma contacting me on Sunday from various number [protected] / [protected] / [protected]. Is he from Consumer complain team? as he mentioned he is and he has all info about this complain. Sorry but i am finding it fishy as who works on Sunday and why same person calling me from different number everytime.
                      Verified Support
                      May 27, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. We appreciate your patience in the interim. For further clarification please share the chargeslip of the transaction.

                      -Zubin
                      HDFC Customer Assistance
                      May 27, 2020
                      Updated by Prashant Chowdhury
                      Thanks Zubin. Please find chargeslip attache again. Same was attached with first request.

                      Jun 12, 2020
                      Updated by Prashant Chowdhury
                      Any update on this case??
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Swathiajain
                        May 22, 2020
                        Report
                        Copy

                        I was promised by the bank that if i use hdfc credit card to make the payments of iphone purchase i would receive a cashback if 6000 rs after 120 days. I made the purchase on 1st jan 2020 and it’s more than 120 days i have not received the cashback. I have the bills of purchase. I need my cashback at the earliest please help.
                        HDFC Bank customer support has been notified about the posted complaint.
                        May 28, 2020
                        Updated by Swathiajain
                        i have not received any resolution yet. horrible bank HDFC is
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          O
                          Omkar1509
                          May 22, 2020
                          Report
                          Copy

                          Address: Fort, mumbai

                          Ad hoc statement charge ₹118 have been deducted on 04.05.2020 from my hdfc salary account without any information.

                          How can bank deduct money without any acknowledgement

                          So i need clarification from bank or reverse my ₹118 to my account.

                          Name - omkar waingankar
                          Acc - [protected]
                          Narration - adhoc stmtchgs incl gst 04.05.2020
                          Value date - 04.05.2020
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            Lokhesh Tklk
                            May 22, 2020
                            Report
                            Copy

                            Address: Banglore
                            Website: www.hdfc.com

                            On 18th May I had one Transaction to Amazon but it was failed,

                            The amount debited from my card

                            Still now I didn't get the amount refunded

                            Amount is Rs. 39699

                            Credit Card number

                            [protected]

                            Name on card

                            Lokesh Kumar

                            Registered no - [protected]
                            Mail id - lokheshkumar.[protected]@gmail.com
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohammed_Asif1
                              May 22, 2020
                              Report
                              Copy

                              Hi team
                              My account balance has been to minus of amount 1171 mentioning mi revenue update.
                              Neither ur customer care is helping me out of this not the local hdfc bank persons, every person/executive gives me a different story.
                              What’s happening without the confirmation or any notification of the customer how can you hold the amount.
                              Please release my hold amount.

                              Regards
                              Mohammed asif
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              6 other people found this review helpful
                              6 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SHRIYA GOYAL
                                May 21, 2020
                                Report
                                Copy

                                Address: Malviya nagar jaipur

                                Hi,
                                I did shopping at life style in december 2019 when there was 10% cashback running for atleast shop of 10000, and i did shop 3 times for rs. Around 14000 at 3 different dates in december, but look like i haven't get any cashback for any of these 3.. It was written that cashback should get credited in next 3 months... So please i am really concerned about it.. Where to check what to do? Reply asap?
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  subhjeet halder
                                  May 21, 2020
                                  Report
                                  Copy

                                  Address: House No . 23 Ashok Atta Chakki, Saidulajab

                                  The hdfc bank has put a hold on my funds of rupees2059.14 as mi revenue hold through gefu, ac number is
                                  Account number: [protected]
                                  Ifsc: hdfc0000044
                                  Branch: gurgaon dlf phase 1
                                  The customer service is not able to give any info on this.
                                  First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    deepudeepak33
                                    May 21, 2020
                                    Report
                                    Copy

                                    I have a salary account with hdfc in hdfc0009400. I can see that amount of rs2372.70/- have been kept hold with the subject as mirevenue holds through gefu. I dunno the reason behind locking the amount. First it started with rs200/- and now they have kept huge amount. Please escalate this and resolve it asap.
                                    Cus id[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vikrant Manjrekar
                                      May 21, 2020
                                      Report
                                      Copy

                                      Hi,
                                      Myself Tanvi Manjrekar
                                      Amount of rs 524.12 has put on hold at 19.05.2020 from my account without any reason. When did it will be cleared?
                                      I want my money back asap
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        HitansHu WadhWa
                                        from Yamunanagar, Haryana
                                        May 21, 2020
                                        Report
                                        Copy

                                        I came to know that my saving account has been debited for Rs. 118.00 on 20-Feb-20 towards ADHOC ATMT CHGS INCL GST 180220-MIR[protected] . I don’t remember going to any branch for requesting any statement. Kindly clarify why I have been debited with the above said amount.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit