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Updated: Dec 16, 2025
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P
pallavikaliyar
May 19, 2020
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Hi,

I have bought 2 iphone11 with hdfc bank credit card on 05/01/2020 from apple imagine store at world trade park, malviya nagar jaipur. As offer stated by hdfc bank (I will receive a cashback of 6000 within 120 days of purchase for each iphone). Unfortunately, i haven’t received my cashback till now, it is more than 120 days.
I i hope this issue gets resolved and cashback will be credited as soon as possible.
HDFC Bank customer support has been notified about the posted complaint.
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it's a fraud don't trust them.
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Hi, Its been more than 2 weeks and I have not heard from your customer care services, can you please explain why is that, Ii didn't expect this from HDFC bank, it is so sad.
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    R
    Ravi Surani
    May 19, 2020
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    Address: 401, Rajbhoomi apartment girnar road junagadh.362001

    Hii my self Ravi Surani.
    this is my credit card
    application no.20C[protected]W3
    application is approved but card not deleverd I have also call customer care & meet hadfc bank branch but they are
    not answering and they are talking with customer like abusive
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      shaguns1996
      May 19, 2020
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      I purchased a mac book air on 5 jan 2020, from my hdfc card. As per the policy i was supposed to receive a cashback of rs.6000 within 120 days. But i have not received the same.
      I had also mailed to the customer services department of hdfc but have not received any response. This is really disappointing to see how the customers are treated.
      I request you to initiate my cashback of rs6000 as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Savioo
        May 18, 2020
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        Beneficiary bank node offline

        I am unable to receive funds due to this error, what does this means....
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        सागर सिंह
        May 18, 2020
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        Resolved

        Address: Lucknow

        I have bought my iphone11 with hdfc bank credit card on 05/01/2020 from cinepolis mall, lucknow. As mentioned by hdfc bank (To receive cashback of rs.6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in cinepolis they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. I am registering complaint on your website but there is no option for any cashback. Kindly look into the issue on an urgent basis. You can contact me also so that more details can b provided to you.
        +1 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 19, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Alisharma
          May 18, 2020
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          Address: India

          I bought iphone 11 on 31 Dec 2019, as per offer i suppose to het cashback of Rs 6000 after 120 days but I haven’t received it yet. In this covid situation i am not able to contact hdfc branch.
          +1 photos
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            S
            sakshit39874553
            May 18, 2020
            Mar 4, 2023
            This thread was updated on Mar 4, 2023
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            Resolved

            Mctf atw transaction 10000 rs. deducted

            Address: sec - 41 village agahpur noida GBN.

            Sir 10000 deduct (Update: inr 10, 000.00 debited from a/c xx9211 on 15-may-20. Info: mctf atw 13/05 526099xxxxxx0480 ghaziaba.) from my account.
            I call to customer care they said you make a atm transaction of 10000rs. On 13/02/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.br...
            +2 photos
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            D
            DailyMusicMiles Vinay Mojes
            May 20, 2020
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            UPDATE : The complaint was resolved within couple of hours.
            THANKING HDFC BANK for instant response.
            no complaint now issue is resolved.
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              S
              Shaikh Zaid Ahmad
              May 18, 2020
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              Address: Lucknow

              I have purchased iphone 11 before 5 month from inspire apple store nagpur and was entitled for 6000 cashback, its been more than 5 months and i have not received cashback for the same i have called the pine labs once but they didn't resolve my problem so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
              HDFC Bank customer support has been notified about the posted complaint.
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              its a fraud dont trust their calls
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              it's a fraud don't trust them.
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                A
                AniketSingh0019
                from Chennai, Tamil Nadu
                May 18, 2020
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                I have not received Cashback of 6000 for an hp laptop purchased on 10% cashback offer. Its been more than 90 days. Also raised complaint on form but no response yet. HDFC is cheating customers with its false cashback claims.
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                  A
                  akanksha.agrawal
                  May 18, 2020
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                  I have been charged Rs. 999 for "AMAZON1258399" on 29 April 2020 in Mumbai without my authorisation, without a PIN and OTP. I did not authorise any such transaction on such day. I have learnt that many other HDFC Bank customers have been cheated similarly and yet the fraud continues. Please reverse the transaction.
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                    G
                    Giri.j
                    May 18, 2020
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                    I have bought my iphone11 with hdfc bank debit card on 27/12/2019 in reliance degital nirman vihar (Delhi). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                    it's a fraud don't trust them.
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                      Y
                      yashwa
                      May 18, 2020
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                      Address: Mumbai

                      I have bought my iphone11 with hdfc bank debit card on 13/02/20 in apptronix mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 95days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        micky14vishal
                        May 18, 2020
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                        I have bought my iphone11 with hdfc bank debit card on 13/12/2019 in Faridabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. . Hope this issue gets resolved and cashback will be credited as soon as possible.
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                          S
                          Santhana Bharathi
                          May 18, 2020
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                          Resolved

                          Amount 1000 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                          +1 photos
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 27, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          Request you to visit the below link to view the details of charges:- https://bit.ly/2XwIW8G.

                          -Zubin
                          HDFC Customer Assistance
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                            A
                            Alisharma
                            May 18, 2020
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                            Address: India

                            On 31 dec 2019 i have purchased iphone 11 i suppose to get cashback after 120 days but I haven’t received any cashback yet.
                            +1 photos
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                              A
                              Atulupad
                              from Delhi, Delhi
                              May 17, 2020
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                              Resolved

                              Address: PUNE

                              I have purchased apple iphone 11 vai cash back offer at hdfc credit card on 12.01.20 but till now didn't get my cash back amount of rs6000. 4month and 5days completed and i have already escalated to all concerns o[censored]ni from wher i have purchase and till now i have not revived any revert.
                              Invoice no : upe 19004806 dated 12.01.2020

                              Card no 524931*0358
                              Tid 41180838
                              +1 photos
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 24, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We request you to share the chargeslip copy mentioning the transaction details to enable us to review and assist you accordingly.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                A
                                Akashkamra
                                May 17, 2020
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                                Hi Team,

                                I have purchased iphone 11 in january which includes cashback offer of RS 6000/- on hdfc credit card. But, I have not recieved any kind of cashback till now. Also they are not allowing to talk to customer care on the calls.

                                Please help me out Asap.

                                Thanks
                                Akashdeep
                                [protected]@gmail.com
                                HDFC Bank customer support has been notified about the posted complaint.
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                                Hi

                                Any update on the same request.
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                                  P
                                  Pranalish
                                  May 17, 2020
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                                  I have bought my iphone11 with hdfc bank debit card on 31/12/2019 from ispace panjim goa.
                                  As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ispace they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    M
                                    MansiGoel
                                    May 17, 2020
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                                    Resolved

                                    I purchased an iphone 11 from 'unicorn infosolutions pvt ltd' in pune on 17th january 2020. Hdfc cash back offer was attached with it which promised to send rs. 6000 cash back on paying with hdfc issued debit/credit card within a span of 120 days which completed on 17th april 2020 but i still haven't received my cash back. Due to covid lockdown the customer care service is also affected and i cannot get to hdfc customer care to complain about the situation.
                                    I purchased this phone with hdfc credit card ending with xxxx-xxxx-xxxx-5601 with emi of 6 months. I have already paid emi instalments of 4 months but the cash back has been processed to my account.
                                    Also attaching the invoice of phone purchased.
                                    +1 photos
                                    Jun 16, 2020
                                    Complaint marked as Resolved 
                                    They have added my cashback today. Thanks
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 21, 2020
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    We wish to inform you that the cashback for the eligible transaction will be credited within 30 days after the completion of the prescribed protocols to curb the spread of COVID19.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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