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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 416

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K
Kathir2111
May 24, 2020
Resolved
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I open new savings account at anathandavapuram branch in mayiladuthurai on apr 18 2020 still i never received welcome kit /debit card i went down and ask branch in charge he is not responsive and said call customer care i call many times i cannot get the officers to talk any idea when i receive my debit cards or any possibility can i get from the branch
Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 26, 2020
Updated by Kathir2111
Not resolved still
Verified Support
May 28, 2020
HDFC Bank Customer Care's response
Dear Customer,

Do note, due to the current COVID-19 situation and to prevent further spread of the virus, courier services are suspended. Once the lockdown period is lifted and there is normalcy, the consignment will be dispatched phase-wise. You will receive the dispatch details via SMS on your registered mobile number once the same is dispatched.

-Zubin
HDFC Customer Assistance
I Open insta account (Salary account ).In kamareddy branch on July 27 2020 .Still I never received wellcome kit i went down branch they are no responsive. Any possibility sir?
Hi, In applying for savings account on 13 Sep 2021 At HDFC bank but till now welc0me kit not received by post.. How can I track the status and till now I didn't get any SMS about dispatch.. How many days u people take to send the kit.. This is Not at all fair...
Hi, In applying for savings account on 13 Sep 2021 At HDFC bank but till now welc0me kit not received by post.. How can I track the status and till now I didn't get any SMS about dispatch.. How many days u people take to send the kit.. This is Not at all fair...
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    rsvasan10
    from Chennai, Tamil Nadu
    May 24, 2020
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    Purchased a tv at croma store using hdfc bank card. Cashback was 5% of the product value and was capped at 2500 rupees.

    As per the policy it'll take 90days for the cashback to be credited but it's well over 3 months and it's not credited yet.
    HDFC Bank customer support has been notified about the posted complaint.
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      C
      Chandrakant N.Chalse
      May 24, 2020
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      Address: Kalewadi Pimpri Pune 411 017

      Dear Sir, I am Chandrakant Chalse Having Saving Acct.In Chinchwad Gaon Branch, Its a Joint account with my Blind Brother Prahalad S Ingle.I went to draw money from Ganeshnagar Talawade ATM.Un-fortunately ATM was not working, So went nearby ATM it was HDFC.After TRANSACTION I got message that money diducted from my BOM account before ATM disburse money MSEB power GONE. I awaited till power resumes After power resume Machine got re-set.money though cut from account not disbursed to me.No response to my several visit to BRANCH and emails No response Please cooperate
      Bank of Maharashtra, Account Name-Prahalad S.Ingle/Chandrakant N.Chalse a/c.-[protected].Dtd.6Th.Nov.2019, Amount drawn Rs.10000/- Contact-[protected]
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        S
        sreeji sreeji
        May 24, 2020
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        Address: ERNAKULAM, EDAPPALLY , PONEKKARA

        Respected sir,

        As per rbi guidelines it is not good from your part to collect non maintenance charges
        That too iam a student and it is difficult for me to pay 7754.71 as non maintenance charge.

        Kindly waive off this amount so that i can close the account...

        Yours respectfully
        Sreejith s
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Abhilash Guha
          May 24, 2020
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          Address: HDFC bank

          Iphone xr was purchased by me on 1st jan, 2020 and even after 120days of purchase of phone the cash back haven’t been credited in my account. Kindly verify and resolve request. Request for support.
          Contact: abhilash ([protected])
          Email: [protected]@hotmail.com
          May 25, 2020
          Complaint marked as Resolved 
          No help required
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            May 24, 2020
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            noc

            Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card ([protected]) on 28/02/2020

            I would also request you to please clear my name from cibil as the settlement was successfully closed.

            My details are below -
            Name - rajat kumar
            Email - [protected]@gmail.com
            Address - hdfc standard life insurance shop no g1 to
            G9 grd flr plt19...
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            Sooraj Pillai
            May 24, 2020
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            I have bought my iphone 7 with hdfc bank debit card on 18/10/2019 from macapple cochin
            As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end)
            I haven’t received my cashback till now, it is more than 120 days. I hope this issue gets resolved and cashback will be credited as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Movies tralier in hindi
              May 24, 2020
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              Address: Vashi sector 17

              Plz help. My acount hold amount this time not 19.6.20 553461 hold plz free this amount
              HDFC Bank customer support has been notified about the posted complaint.
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                Movies tralier in hindi
                May 24, 2020
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                Address: Vashi sector 17

                Plz amount is your hold plz free this amount 19.6.2020 mirevenue hold through gefu 5534.61 my mail id wajid. F.[protected]@gmail.com my mobile no [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  S.M.Raghavendra Reddy
                  from Delhi, Delhi
                  May 23, 2020
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                  I have salary account in your bank :[protected], the thing was i have balance of 14200 i visited atm and i tried to withdraw money for hospital getting insufficient balance i don't know with out information to me how you stopped using my account you know the hdfc bank people very worst action on and pathetic situation because in this situation we are not getting salary and no other income sourse to me and we have in lot of troubles in covid-19 you fellows you people blocked my account and 1 more thing the amount i placed for hospital propus of my son having 1 year he have some low blood issue how stupidity you people really i will complaint to rbi also because o[censored] blocked my money with out info. I have two wheeler loan its settled for 2 emi which i have due to your bank and this is final warning to you people if you people not release my fund i will suiside and i write your bank name how you people doing harassment to me i spoke your executive and i took 3 months time also for 2 emis i don't have rs1 also in my hand and how can serviove in this covid-19 maritoriyam also have but they herrasing for money
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jun 27, 2020
                  Updated by S.M.Raghavendra Reddy
                  tILL NOW MY PROBLEM NOT SLOVED
                  Feb 12, 2022
                  Updated by S.M.Raghavendra Reddy
                  Not sloved
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                    Rudradaman Chandel
                    May 23, 2020
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                    I have bought my iphone 11 with hdfc bank debit card on 13/02/2020 from reliance digital, habitat mall, mysore, karnatka. As mentioned by hdfc bank (To receive cashback of rupees 6000 within 90 days from the transactional month end). I haven’t received my cashback till now, it is more than 90 days. I have asked in reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Shubhu Singh Thakurr
                      May 23, 2020
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                      I am very disappointed with the charges and hold of the balance of 1750 hdfc bank who hold my balance of 1750 why please release my fund as soon as possible if you not process then i complaint to pm care.

                      Ravi sooriyavashi
                      My customer i'd[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        Jsprt99
                        May 23, 2020
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                        Address: India

                        I had purchased my iphone 11 64 gb on 19/01/2020 by mode of hdfc bank credit card. At apple store they informed me that you will recieve your cashback of ₹6000 within 120 days in your credit card statement. But its been 126 days from purchase date i have not recieved my cashback yet. My 4th emi is been generated by bank but not yet they credited any cashback in my unbilled transactions also till now. So please take neccesary action against this and solve my problem as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Bunty Sanjay Nikam
                          May 23, 2020
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                          Address: Malegaon

                          I have bought my iphone11 with hdfc bank debit card on 15/01/2020 in reliance digital store in malegaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance digital store they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. My contact number is [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            Dinakar Sekar
                            May 23, 2020
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                            Address: HDFC Home loan

                            Hi due to this covid 19 i'm unable to pay my home loan, even i have submitted for moratorium as hdfc instructed. But still ach charges has been debited twice 1180 from my account, i need my money back in this pandemic situation, please help.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Anarul Haque
                              May 23, 2020
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                              Address: Gwalior MP

                              Cancellation of one assist mfee
                              Hi,
                              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1763 without my concern on date:06/12/2019. I am not interested about this service and don't want this one assist mfee membership any more.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Anarul, Please provide the details requested in this link http://survey.webengage.com/ws/~1qq44ps and our team will connect with you - Nitesh, Team OneAssista
                              Anarul Haque's [Complaint's author] reply, Jun 8, 2020
                              Don't solution my report
                              Anarul Haque's [Complaint's author] reply, Jun 8, 2020
                              Don't solution my report
                              Please say what details.
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                                Avaze
                                May 23, 2020
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                                Hi team,

                                I haven't received the welcome kit though i opened my account on 16th apr'2020. Its the 23rd of may.. Not sure whats happening need this to be cared at earliest..
                                HDFC Bank customer support has been notified about the posted complaint.
                                Hi bro mine also same I opened 18 apr 2020
                                Still never receive
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                                  M
                                  Mayank_007s
                                  May 23, 2020
                                  Resolved
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                                  Resolved

                                  I had purchased an iphone 11 using hdfc cashback offer on 21/01/2020.
                                  The offer stated that within 90 days the cashback will be credited in the bank account but it's already gone past more than 125 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
                                  Its a fraud!. What is this? How can i get the cashback from them?
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 24, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    K
                                    kandiban
                                    May 23, 2020
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                                    Resolved

                                    A/c no: [protected]
                                    Branch: parry's
                                    Chennai
                                    Contact no: [protected].

                                    Why u holding the amount of rs, 1738
                                    My company should be opened a account
                                    Iam salaried person. Yours continuously deduction made how can survive. Due to corana time..
                                    I feel very bad experience with yours bank.
                                    Kindly quick to process following issues
                                    Thanking you...
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 29, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the same, request you to visit your account branch.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      S
                                      Skhanaddam
                                      May 23, 2020
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                                      Hi
                                      I am hdfc bank credit card holder
                                      I used 1032 rupees on 26/27 april 2020 from my credit card last month and then paid the bill on the due date and now my card is showing 548 rupees again due and i have not got any message as to what the bill is.
                                      Name :- saddam khan
                                      Creditcard number ending:- 6072
                                      HDFC Bank customer support has been notified about the posted complaint.
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