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Updated: Dec 16, 2025
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H
HarishAmz
May 20, 2020
Resolved
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I have bought my iphone11 with hdfc bank debit card on 18/01/2020 from iplanet jayanagar bangalore.
As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end)
I haven’t received my cashback till now, it is more than 120 days. I have asked in iplanet, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2020
HDFC Bank Customer Care's response Dear Customer,

Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.'

-Zubin
HDFC Bank Customer Assistance
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    R
    Rohit.sharma9
    May 20, 2020
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    Address: Sahibabad, Ghaziabad

    I have bought my iphone11 with hdfc bank debit card on 29th september 2019 from reliance digital. It was mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I tried to contact bank they asked me to wait a little longer and i have also asked at reliance digital they asked me to contact with bank. It has been more than 6 months now and i havent received any cashback.
    HDFC Bank customer support has been notified about the posted complaint.
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    Its been 5 months since complained and a whole year for the purchase but haven’t received the reply or cashback
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      J
      JPundir
      May 23, 2020
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      Address: Bhim Garh Kheri

      I had purchased an iphone 11 from gurgaon on 20/1/20. The phone was on an offer from the hdfc bank which said 10% of the total amount that is 6000/- would be credited in the account within 4 months of the purchase. It has been over 4 months now and the cashback hasn’t been credited yet.
      I purchased the phone from galleria market, gurgaon.
      Please look into this issue and take the necessary steps possible. The email mentioned is registered with the account the phone was purchased with.
      HDFC Bank customer support has been notified about the posted complaint.
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        9
        9455669487
        May 20, 2020
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        Address: palia kalan kheri pin 262902 uttar pradesh
        Website: [email protected]

        Dear sir, i am pradeep singh i was working with hdfc bank ltd. Since. 25 - july-2018 t0 31- sep - 2019. My emp code 197308, designation:- sales officer.in agri lending branch code. 1965 palia kalan (Kheri). I am resinged this job. And i had completed my notice period also.. My manager kuldeep narash chand relation ship manager in agri landing.. Please solve my problem sir and give me my provident fund (Pf) releaving letter. I am waiting your approval sir. Please give me pf and relieving latter immedeatly in my hdfc bank a\c no[protected] my prosnal gmail... Pradeepsingh.[protected]@gmail.com
        Thank& regards
        Pradeep singh
        Mob [protected], [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          nayak8658
          May 20, 2020
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          Dear sir
          My name narendra kumar nayak
          Account number-[protected]
          Customer id[protected]
          Iam a customer of hdfc bank, as per rbi guidelines 3months of emi relaxation must have to provide by bank if customer really need for that. Myself applied moratorium before month of april but iam not benefited on that month emi is deducted as regular on 7th april, 7th date is my emi date, but on may month 7th my emi deducted and again deposited by bank on that day itself, but today on may 20th again money debited from my account as emi manual hold charge by bank,
          If moratorium is not applicable for us then why money not deducted as regular basis sir, now i dont have money to survive, kindly help me regarding this
          Thanks and regards
          Narendra nayak
          +2 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 24, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          We confirm that, we had already responded to your e-mail on May 05, 2020. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

          -Zubin
          HDFC Bank Customer Assistance
          May 25, 2020
          Updated by nayak8658           But still now money not refunded by bank, and in emi status it is showing unpaid emi for may 2020 even after deduction of money, kindly resolve my issue
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            R
            Rohit Rt Rajput
            May 20, 2020
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            Amount hold my account 536 rs

            Address: Indore

            What happened without permission amount deducted my account 536
            Refund my amount in account...
            +1 photos
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            Anonyo
            May 20, 2020
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            Kindly explain the following amounts deducted

            19th may 2020: rs. 176
            16th may 2020: rs. 590
            23rd april 2020: rs. 590
            21st april 2020: rs. 590
            5th march 2020: rs. 590
            15th january 2020: rs. 1180

            Total amount due for explanation: rs. 3716

            I have not authorised any of these charges. Kindly explain and if there is no protocol followed, please refund the entire amount of rs. 3716.
            HDFC Bank customer support has been notified about the posted complaint.
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              B
              b.prateek1998
              May 20, 2020
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              Resolved

              Address: Delhi

              I have bought my iphone11 with hdfc bank debit card on 13/1/2020 from unicorn infosolutions pvt. Ltd., defence colony, new delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 21, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                A
                atul Gupta's
                May 20, 2020
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                Address: Ludhiana

                I have purchased i phone 11 on 26 november 2019 and they told that i will receive my cash back in approximately 120 days and it’s been more than 180 days and i have still not received my 6000 cash back.. I have written 9 mails in this 6 months but no solution.. They mailed me and said that they have put the amount on 26 feb or 26 march and told me to send the bank statement from 1 feb till date.. I attach my account statement which showed no entry of cash back and mailed them.. And now they r saying to send the bank account statement from the time of purchase.. How could they r not sure at what date they have accounted the cash back.. These r only the rubbish and crap.. This hdfc bank is total fraud cheater corrupt people...
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  kshitiz9995
                  May 20, 2020
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                  I have bought my iphone11 with hdfc bank debit card on jan/24/2020 in dehradun. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month end). I haven’t received my cashback till now, only 4 days left out of 120 days. I have asked in apptronix, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    H
                    Hammir Singh
                    May 20, 2020
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                    Address: Village Post dhowara th. Hindoli dis bundi

                    Hi sir Mera payment hold ho gya iska Kya reason hai
                    +1 photos
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                      K
                      Krishnakumar8143
                      May 20, 2020
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                      I made two transactions at B Mart super market of rs 2175..first one got failed but amount deducted from my credit card and second one is successfully process..so please help me getting my money back which is related to the failed transaction
                      +1 photos
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                        S
                        sourabh3010
                        May 20, 2020
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                        Resolved

                        Address: Hinjewadi, pune

                        I purchased iphone11 128gb from reliance digital hinjewadi, pune on last week of january.
                        There was a flat cashback of ₹6000 on this phone.
                        Its been more than 120 days and I haven’t received any cashback as of now.
                        +1 photos
                        May 22, 2020
                        Complaint marked as Resolved 
                        The complaint i put is marked as resolved but the amount is not yet credited into my bank account. There is no text or any message recieved from bank side for any credit amount.
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                          S
                          sowmyabangalore
                          May 20, 2020
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                          Resolved

                          Consumer loan cashback not received

                          Address: HDFC Bannerghata, Bangalore

                          Hi,

                          I took a hdfc consumer durable loan on 30 oct 2019 while purchasing a dining table from royal oak bannerghata, bangalore.

                          The dining table cost was rs 39990/-, tenure for loan was 6 months, monthly emi amounted to rs 6665/

                          I was told by the hdfc bank agent that the cashback of 3000 rs would get credited before the 4th emi payment, so for the 4th emi only rs. 3665/- would get deducted. br...
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                          aktiwari2287
                          May 20, 2020
                          Resolved
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                          Resolved

                          There was some balance in my hdfc account, hdfc has deducted the complete balance without informing from my account.

                          "DEPOSITORY CHARGES APR[protected]"
                          +1 photos
                          May 27, 2020
                          Complaint marked as Resolved 
                          The issue has not been resolved at all. Neither I have received email nor call. How come HDFC mark it resolved without contacting or resolving the issue
                          View replies
                          How come you mark it resolved? It has not been resolved. I have not got any call / Email from HDFC bank
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                            N
                            naveen simani
                            May 20, 2020
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                            Resolved

                            Address: Belgavi Karnataka

                            Purchased lg washing machine for 38990 inr at reliance digital using my hdfc card on 31 oct 2019..
                            Offer was 10% discount using hdfc debit card.
                            Transaction ref number was[protected]. It was stated to be recently within 90 days but i dont see that in my account..
                            Kindly clarify about this..
                            It has been more than 180 days..
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 20, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              H
                              Hanamant Palabhavi
                              May 20, 2020
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                              I had purchased I phone XR from Apple store on 26 December 2019 On cash back offer by using HDFC Debit card .. it’s more than 120 days from last date of the month of transaction still I have not received any cash back ..
                              +1 videos
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                                T
                                tabish pathan
                                May 20, 2020
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                                Address: Nirmala bazaar.Aurangabad. Maharashtra

                                Debit from my account
                                Date 19/05/2020
                                Withdrawal118.00
                                Cheque/Ref No.MIR[protected]
                                NarrationADHOC STMT CHGS INCL GST 050520

                                How it is possible directly your debited from my salary account. There no notification nothing .give the description for this as soon as possible.
                                +1 photos
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                                  N
                                  nishad rahiman
                                  May 20, 2020
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                                  I have purchased iphone 11 from aptronix hyderabad on jan 2020 with no cost emi and cashback, where cashback of 6000 is offered by hdfc, the cashback is suppose to be received within 120days of purchase, but it hasn’t been received yet, 120 days are already over, its been 4th emi month. Please check this at the earliest. Request the cashback to be credited soon.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    naman945
                                    May 19, 2020
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                                    I am very disappointed with hdfc bank as today on 16/05/2020 they have charged me rs. 22420 as due to corona condition when people are dying i was unable to maintain balance for my sip of rs. 11000. I have my salary account in this bank and i am using hdfc from my first salary. This very disappointed you have charged rs. 22420. If i were having that much of amount i could have payed rs. 11000 sip. I have saved it for come emergency. I still have faith in you, so kindly refund my rs. 22420 back in my account. There are total 38 transaction of rs. 590.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                    I will close my account this is not banking this is complete fraud you are playing with your own customer's emotions and at the time of Corona.
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