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Updated: Dec 16, 2025
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A
atul Gupta's
May 20, 2020
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Address: Ludhiana

I have purchased i phone 11 on 26 november 2019 and they told that i will receive my cash back in approximately 120 days and it’s been more than 180 days and i have still not received my 6000 cash back.. I have written 9 mails in this 6 months but no solution.. They mailed me and said that they have put the amount on 26 feb or 26 march and told me to send the bank statement from 1 feb till date.. I attach my account statement which showed no entry of cash back and mailed them.. And now they r saying to send the bank account statement from the time of purchase.. How could they r not sure at what date they have accounted the cash back.. These r only the rubbish and crap.. This hdfc bank is total fraud cheater corrupt people...
HDFC Bank customer support has been notified about the posted complaint.
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    kshitiz9995
    May 20, 2020
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    I have bought my iphone11 with hdfc bank debit card on jan/24/2020 in dehradun. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month end). I haven’t received my cashback till now, only 4 days left out of 120 days. I have asked in apptronix, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
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      H
      Hammir Singh
      May 20, 2020
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      Address: Village Post dhowara th. Hindoli dis bundi

      Hi sir Mera payment hold ho gya iska Kya reason hai
      +1 photos
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        K
        Krishnakumar8143
        May 20, 2020
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        I made two transactions at B Mart super market of rs 2175..first one got failed but amount deducted from my credit card and second one is successfully process..so please help me getting my money back which is related to the failed transaction
        +1 photos
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          S
          sourabh3010
          May 20, 2020
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          Address: Hinjewadi, pune

          I purchased iphone11 128gb from reliance digital hinjewadi, pune on last week of january.
          There was a flat cashback of ₹6000 on this phone.
          Its been more than 120 days and I haven’t received any cashback as of now.
          +1 photos
          May 22, 2020
          Complaint marked as Resolved 
          The complaint i put is marked as resolved but the amount is not yet credited into my bank account. There is no text or any message recieved from bank side for any credit amount.
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            S
            sowmyabangalore
            May 20, 2020
            Resolved
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            Resolved

            Consumer loan cashback not received

            Address: HDFC Bannerghata, Bangalore

            Hi,

            I took a hdfc consumer durable loan on 30 oct 2019 while purchasing a dining table from royal oak bannerghata, bangalore.

            The dining table cost was rs 39990/-, tenure for loan was 6 months, monthly emi amounted to rs 6665/

            I was told by the hdfc bank agent that the cashback of 3000 rs would get credited before the 4th emi payment, so for the 4th emi only rs. 3665/- would get deducted. br...
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            A
            aktiwari2287
            May 20, 2020
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            Resolved

            There was some balance in my hdfc account, hdfc has deducted the complete balance without informing from my account.

            "DEPOSITORY CHARGES APR[protected]"
            +1 photos
            May 27, 2020
            Complaint marked as Resolved 
            The issue has not been resolved at all. Neither I have received email nor call. How come HDFC mark it resolved without contacting or resolving the issue
            View replies
            How come you mark it resolved? It has not been resolved. I have not got any call / Email from HDFC bank
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              N
              naveen simani
              May 20, 2020
              Resolved
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              Resolved

              Address: Belgavi Karnataka

              Purchased lg washing machine for 38990 inr at reliance digital using my hdfc card on 31 oct 2019..
              Offer was 10% discount using hdfc debit card.
              Transaction ref number was[protected]. It was stated to be recently within 90 days but i dont see that in my account..
              Kindly clarify about this..
              It has been more than 180 days..
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 20, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                H
                Hanamant Palabhavi
                May 20, 2020
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                I had purchased I phone XR from Apple store on 26 December 2019 On cash back offer by using HDFC Debit card .. it’s more than 120 days from last date of the month of transaction still I have not received any cash back ..
                +1 videos
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                  T
                  tabish pathan
                  May 20, 2020
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                  Address: Nirmala bazaar.Aurangabad. Maharashtra

                  Debit from my account
                  Date 19/05/2020
                  Withdrawal118.00
                  Cheque/Ref No.MIR[protected]
                  NarrationADHOC STMT CHGS INCL GST 050520

                  How it is possible directly your debited from my salary account. There no notification nothing .give the description for this as soon as possible.
                  +1 photos
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                    N
                    nishad rahiman
                    May 20, 2020
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                    I have purchased iphone 11 from aptronix hyderabad on jan 2020 with no cost emi and cashback, where cashback of 6000 is offered by hdfc, the cashback is suppose to be received within 120days of purchase, but it hasn’t been received yet, 120 days are already over, its been 4th emi month. Please check this at the earliest. Request the cashback to be credited soon.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      N
                      naman945
                      May 19, 2020
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                      I am very disappointed with hdfc bank as today on 16/05/2020 they have charged me rs. 22420 as due to corona condition when people are dying i was unable to maintain balance for my sip of rs. 11000. I have my salary account in this bank and i am using hdfc from my first salary. This very disappointed you have charged rs. 22420. If i were having that much of amount i could have payed rs. 11000 sip. I have saved it for come emergency. I still have faith in you, so kindly refund my rs. 22420 back in my account. There are total 38 transaction of rs. 590.
                      HDFC Bank customer support has been notified about the posted complaint.
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                      I will close my account this is not banking this is complete fraud you are playing with your own customer's emotions and at the time of Corona.
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                        D
                        Deep.aakash
                        May 19, 2020
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                        Dear team
                        You guys has holded my 2619 amount from my saving account, kindly refund that because we are going with very tough time due to this lockdown
                        And why you cheater always hold unnecessary amount from my accnt
                        Kindly refund immediately
                        Acc no [protected]
                        +1 photos
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                          H
                          harpreetsingh89
                          May 20, 2020
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                          Resolved

                          Hello,
                          I purchased an iphone 11 on 02/jan/2020 from sawhney telecommunications, jail road, tilak nagar, new delhi and its been more than 120 days, i haven't received rs.6000 cashback on my credit card. The statement generation date is 16th of every month.

                          There is no option to report this issue on official website of hdfc bank and even eva is useless in providing necessary help in this matter. Also, there is no option to report this problem to customer care via call.

                          It is requested to kindly look into the matter and issue the cashback amount at the earliest.
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 24, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          We wish to inform you that the cashback for an eligible transaction will be credited within 30 days after the completion of the prescribed protocols to curb the spread of COVID19.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            S
                            Swathi Kumar14
                            May 19, 2020
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                            Address: Chittoor

                            Hello HDFC Team,

                            i have transferred 25000 from my salary account, it deducted from my account and not received in recipient account as well.

                            i got message to my registered mobile number as timed out due to technical reason, ref no:[protected]. Please help me to resolve te issue as it is very urgent for me
                            +1 photos
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                              S
                              Seirra Yankee
                              May 19, 2020
                              Resolved
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                              Resolved

                              I have purchased i phone 11 on 31/01/2020 on cash payment from from hdfc debit card with on going cashback of rs 6000/- within 120 days from day pf purchase. But till date nothing has been credited in my savings acc. Details are as follows:
                              Acct no. [protected]
                              I have attached the bill copy and bank statement for reference. Kindly address my issue at the earliest.
                              +2 photos
                              Aug 11, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 21, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                B
                                Bobby Dhaliwal
                                May 19, 2020
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                                Address: Kapil garments ludhiana punjab

                                Maine 19.5.2020 ko bal karvaea apne acount me 5000 bank ne 3 baar mere[protected] bal cut kr liyea meri ek kist pending thi lockdown ko vajah se nai di maine bt 18.5.202 ko maine kist pay ko agle din mere 3 baar paise cut kiye gae majbooti me maine kist nai pay ko kyu ke kaam per nai ja pa rha tha mai... Plz mere paise mere ko vapis kiye jae nai to mai khud ko kuch kr ke mar jau ga kyu ke mar mar ke paise jma krta hu mai
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Manohar Motam
                                  from Hyderabad, Telangana
                                  May 19, 2020
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                                  Resolved

                                  Hdfc bank must be playing with its customers. From the past couple of months my amount is being help with a reason mirevenue above 589 and this month its -2326.

                                  Are you guys kidding, i've paid all the emis and bounce charges for the loans in my account and you still charge me...?

                                  When i contact the loans, they claim there's no pending charges from their end and you people hold the amount for no reason and deduct the amount as soon as my salary is credited... Do you think its a joke?

                                  And why is it not shown in statement if this was a fair deduction of the amount that you guys have to recover from my account??

                                  Refund the amount that is unnecessarily held in my account.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 25, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We have checked our records and confirm that the charges levied to your account pertains to ACH debit return. In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ACH(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ACH(s), was not sufficient to cover the ACH(s) received in clearing. Therefore the ACH(s) was returned due to insufficient funds and the corresponding charges for ACH(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ACH(s), to avoid the ACH(s) return charges being levied to your account.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    D
                                    diksha wazir
                                    May 19, 2020
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                                    Address: noida

                                    Dear team
                                    i havent received mt cash back i have purchased my iphone on 28/01/2019
                                    Store person is saying bank will help out in this, kindly help and do needfull.
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                                      A
                                      abhi_0403
                                      May 19, 2020
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                                      I have bought my iphone11 with hdfc bank credit card on 11/01/2020 at vijay sales noida. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in vijay sales, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
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