HDFC Bank Complaints & Reviews

Hdfc bank has deducted ach debit charges in my account without any prior information. I was not aware of these deductions. I was deducted charge amount 3856 inr in total. These deductions occured on my account 8th times in a line.
Even after these many times deduction, i was not notified through any medium (Sms/mail/call).

It would be helpful if i get my money back asap

I had applied for Fastag application dated 28.11.2019 but still not have received the same.
The customer care number is either unreachable or no it is not connected.

I have been associated with HDFC Bank from past 9 years and this is the worst situation on bank's end as we could not connect or contact to know our application status. I want to know the status of my application.

Fastag Application reference number :HFR469779

I have request for Credit card closure on October. They asked me to pay 200+ rupees on pending month. The same i have discussed with My Prime Banker. As per her guidelines, Again i have raised a request on November for Card closer. But nov 28 th Rs.1899 was deducted from my credit card for One assist auto renewal. 2018 it self i was raised request to bank for auto renewal. They was stopped and the same renewed with out my knowledge after 1 month. That time itself raised concern about this. Again Last wee raised complaint for money reversal and unauthorized transaction to customer care. They said will take a request for cancellation and money reversal. But now one assist team is calling and they said can't refund the money i[censored] cancel the plan right now like that. I don't want any one assist service. i want my money back and need to close the credit card service as well. Note:2016 & 2017 the plan was ended in October. Now the Was ended in November. Thank you for understanding,

HDFC promised that they will issue fastag for free if HDFC Regalia First Credit card is taken by me. I myself selected the option of fastag in the form and provided them with RC photocopy.
HDFC approved the credit card application and sent that to me via courier, they said fastag would be delivered in the same envelope. But there was no fastag, only the credit card.

Now sales team says talk to customer care, customer care says talk to credit card department, but for a month I am unable to connect to credit card dept.
I even visited the HDFC branch(KG Marg, Cp, Delhi) and they said that they cant help.

HDFC is doing false promises to increase its credit card sales.

Application Number : 19L[protected]N1

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1989/- from my credit card number ending with 7764 without my concern on date:22/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1989/-

Oneassist relationship number :?
Name :- kunal kumar singh
Mobile no. :- [protected]
Credit card number ending :-7764

I have applied hdfc fastag through online and made payment of 500. The reference number of the application is hfr780956. I have uploaded the signed rc and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loans) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I have received the following response to the hdfc credit card application inspire of having a cibil score of 783 and positive verification of my residence and business. I own both the premises and the verification was completed after i received the below email. I need to submit the complaint to hdfc to check the reason for disapproving the application.

—
Dear sir/madam,

Subject : your credit card application reference no. 19l[protected]s3

Thank you for your interest in hdfc bank international credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

This is an automatically generated email, please do not reply

Please note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non - financial liability arising due to the same would not be borne by the bank.

Hdfc bank cards division, p. O. Box 8654, thiruvanmiyur p. O., chennai 600 041.
24-hour customer call centres - (Ahmedabad, bengaluru, chennai, delhi & ncr, hyderabad, kolkata, mumbai, pune):[protected]Chandigarh, kochi, indore, jaipur, lucknow): 6160 616, andhra pradesh[protected], assam[protected], gujarat[protected], haryana[protected], karnataka[protected], kerala[protected], madhya pradesh/ chhattisgarh[protected], maharashtra (Except mumbai) and goa[protected], orissa[protected], punjab[protected], rajasthan[protected], tamil nadu and pondicherry[protected], uttar pradesh and uttarakhand[protected], west bengal/ sikkim/ andaman & nicobar[protected], bihar/ jharkhand/ patna:[protected], jammu & kashmir/ himachal pradesh (Toll-free from bsnl landline[protected], meghalaya/tripura/ nagaland/ mizoram/ arunachal pradesh/ manipur (Toll-free from bsnl landline[protected]*edec*

Please do not reply back to this mail. This is sent from an unattended mail box.

I have not received fastag yet. Its been 10 days and not received the tag also customer care number not working. My account was recharged with 500rs but no message on when i will receive the tag. Not able to contact, no email id and tollfree number is not working. Very bad service, didnt expect this from hdfc. At least notify whats the status or share contact details so that customers can contact if they have any queries.

I was purchased fasttag 25 days back my wall it created and fast tag number generated. But so far no rfid received from hdfc bank. But i'm trying hdfc fast tag customer care number no one is answering last 20 days. Can i file case for wrong commitment from hdfc bank. However if they are not meat the timeline then why they have put so many add to buy and confusing customer. I have been account holder for hdfc since last 8 years. Its really look bad. Now hdfc bank giving fake committement. Pls don't lose your value front of customers.

Fasttag details below:

My wallet id : [protected]

Customer id :[protected]

Dear sir,

This is my second complaint regarding incorrect debits of rs.345 from my fastag account. Made on 19/11/2019.

I received the following message from hdfc customer care representative on consumer complaints forum.

Dear customer,
We have checked and note that you had been charged a lesser amount at chillakallu toll plaza (Plaza id 015003), hence the acquiring bank has claimed balance amount. Kindly contact fastag helpline at [protected] in case of any clarification or assistance.
-anay
Hdfc bank customer assistance

Please note that my vehicle is a car and not a multi axle truck.. I have reverified that at chilakallu toll plaza the toll amount is only rs.85, which is already debited in my account. There is no need to deduct any excess amount. Please take appropriate action. The actual time of action is 15 days and its been almost a month and no action taken.

I have been made multiple attempts to call on [protected] and mail to fastag. [protected]@insolutionsglobal.com. There is no response/solution.

I have written numerous mails to grivance redressal and nodal officer too.. Evryone redirects me to write a mail to fastag. [protected]@insolutionsglobal.com.

I have been writing mail to hdfc fastag customer care from 1 month. They are not taking any action. I dont understand how you guys deduct money and show no proof how you are doing that.

This is a complete fraud. You can deduct money as you like. And keep silent when we complain about this. Pathetic service by hdfc fastag customer care.

My wallet id is [protected]

Please take appropriate action.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4416 without my concern on date:13/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 9535278
Name :- sakthivel. B
Mobile no: [protected]
Credit card number ending :- 4416

Hello,
I am an existing customer of hdfc bank. I have applied for fastag using hdfc online form on 02-dec-2019 and application number is hfr843688.

I have received a blank envelope on 18-dec-2019. There was not fastag inside of the envelope.

I have tried raise concern using toll free number and email id given, both simply don't work.

Please help me out here.

— pankaj

Hello hdfc team,

It has been very disappointing for us with such a kind of setup for fastag from top bank of india.

I have applied for hdfc fastag thru portal, payment has been successfully deducted, fastag customer id, wallet id has been generated, amount has been credited, but fastag has not been received.

Local hdfc bank doesnt have any such information and they ask us to contact fastag support.

Tried calling and sent emails multiple times but there is no good response received from hdfc.

I am clueless right now what next has to be done by customer for getting such services from bank.

I apply onlinefastag 17 december2019 12:02am and payment also done 500rs detect same time in hdfc my account. But till date not received and i call customer care tomorrow but his told your application not show in system i am facing big trouble please help

Hdfr01154770
Car no - up-78 ca2656
Contact number -[protected], [protected]

Deepak srivastava

Sir,
My self goutam. I had booked a flight ticket on 5th december using my hdfc debit card for ₹19042 but the very next day, i cancelled my booking. After cancelled, my travel company (Flipkart) initiated a refund of ₹18202 on 6th december.

But the problem is, refund is not credited into my account till now.

Flipkart refund reference number: 5756147904886697704089

My hdfc account number: [protected]
Ifsc: hdfc0003474

Also, i attested the screenshot which i received from flipkart team.

Please solve this problem as soon as possible.

Thanks.

I applied hdfc fastag on 20-nov-2019 and till now not received the fastag even though i received sms claiming that they opened my account. Their contact no[protected] doesn’t work. The bad part is without even receiving the fastag, my amount is getting debited claiming that it’s used in multiple toll booths. There is no place in hdfc to go and complaint also....

I applied for fastag application on december 1st 2019, amount paid online and succesfully done carrying application no hfr831000, again was later informed with an sms that fastag has been issued succesfully and will recieve the same in 7 working days at doorsteps. But after 25 days still no response and customer care is always busy. No response from branch or so.

Hi,

I have applied fastag via hdfc on 14th december and paid inr 500 as well for the application. I have not received any notification until 25th december 7 :00 pm. When i will my details/sticker etc.? I have received a reference number soon after i submitted the application. Will we be able to track using the reference number? When i will receive the fastag

I have purchased hdfc fastag in march2019 along with new maruti car.
they have added rs 200 in tha account.
same was exhausted now.
am not trying to recharge hdfc fastag by submitting my information on hdfc website.
after filling ID, Wallet, Car number etc the portal says no record found.
i visited the hdfc bank branch. they have given me the toll free number.
tried to contact 100 times on toll free number but only music is played.
there i sno contant email on bank website.
as a
i am not account holder of hdfc bank can not lodge grievance on their website.
i am told that hdfc has lost all customer data recently.
ultimately putting on this site with hope that i can recharge the account.
Customer Id is[protected] and Wallet Id is [protected].

I have applied hdfc fastag through online and made the necessary payment on 14/12/2019. The reference number of the application is hfr01089936 and i got the message that the fastag will be delivered within seven days and its been more than 10 days, till now no update. After repeated calls on the helpline number, finally got the representative but they also don't have any information. I am requesting the hdfc bank team to resolve this matter asap and send me the update regarding my application.