HDFC Bank Complaints & Reviews

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8246 on date:[protected]. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 9614235
Name :- palanisamy v
Credit card number ending :- 8246

Thank you.

My hdfc fastag application number is hfr304619 dated 30/10/2019 (Attached is the reference number screenshot)

After i received this, i have not received any welcome mailer or fastag through post, when contacted one of the hdfc branches here, they too are not clear on this.

So kindly help me in my following queries.
How can i get my welcome mailer which specifies the wallet idor fastag?
How can i recharge and activate my fastag account without the wallet id or login details.?

Please respond i am hdfc customer from past 5 years now. The toll free number[protected] is always not reachable, and i tried to get the email id, but could not find. Please help

Hi team,
This is complaint about fastag. I applied for teh fastag via hdfc online portal and paid teh amount of 600 via my credit card. This transaction was carried out on 12th nov 2019 and till to date the fastag was not delivered to my registered id. I tried reaching close to 100 times the fastag customer care number but could not get through. I escalated in hdfc bank regarding this and they always tell that they are looking through it and will require additional time. I am a customer of hdfc bank close to now 14 years. Now today i got through today to the fasttag customer care and they coolly said that my application could not get processed due to some reason and you can cancel the application and they will refund the amount and it will take close to 7 working days and they also said that you will have to apply afresh.

My fastag application reference no is : hfr363212.

I got fed up with this hdfc fastag applying on the portal. Due to all these concerns i applied via the airtel bank and they confirmed that my application is verified and they will dispatch the tag within 12 days.

And these guys even dont call you once you apply on teh portal. When i applied on the portal, this was the message which i got.

Sir,
I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Fastag application reference number - hfr467823

Now it more than 32 days. Hdfc told me that fastag will recevied within 7 working days.
When i get it?

Provide me fastag or cancel my order, because due to this i am unable to purchase an new fastag card form any other services provider.

I have applied hdfc fastag through online & made payment of 500rs. My fastag has been issued successfully. My customer id is[protected] and wallet id is [protected]. But fastag is not received at my address.
There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.
Please update on the status.

I have ordered fastag 15 days ago but i have not received the fastag so far. Customer care no is either busy or not working, actually its a dummy one.
No is giving any update, can anyone please look into it?
Ref no: hbl=[protected]
Trn id: hfr01042133
I am having a long relationship with hdfc bank but after this i am somehow started hating hdfc bank due to pathetic services.
I am thinking of closing all my accounts and services with hdfc as they can't really take care of the priority customers.

I have applied for HDFC Fast tag on 18th November but there is no way available to track fast tag . There is no customer care number available to contact . my reference number is HFR01161437. I have tried on customer care given at the time of payment but no one receiving call. I am tired with your service.

Respected sir
Good morning.
Some how by sticking and changing the place my fastag is not working.
Pl send another tag to the same account along with the balance 1000 which was topup already. Your customer care numbers are not working pl
Thanking you
V. Madhu vani
Details of the invoice and the vehicle :
Invoice no:165
Order no:3607 order date:november 14, 2019
Name: vegunta madhu vani vechicle number: ap37de2226 engine no: ma3fleb1s00426928lg

Chasisno:13a5347018

I am rahul an existing cust (Loan a/c no. 5061952), requested for a top-up loan. The executive got documents on dec12, and assure me that loan will be processed by a day or two, now that since my company is not in the listed and name changed as per gazatte dtd. 18nov and also i submit the docs for the company name change. I'm disappointed. Pls help.

Last week I returned my items to mynthra, but i didn't get the refund amount to my bank account. When i talked about the same thing with the myntha customer, they told that they had already initiated the refund. Can you please check the transaction and solve the issue ASAP. Please find the attached images.

I had a transaction on 4th nov 2019 through hdfc upi of amount rs.4817 with utr:[protected]. But the amount got deducted and the order has not confirmed. I raised a complaint in the concerned home branch after 7 days waiting period. They raised a charge bank with the merchant and said it will be reflected in more 7 working days. I waited for 10 working days and visited the bank again. They once again raised a complaint and said that it is in the process.. The amount will be credited very soon mostly in 2-3 working days. I waited for 7 working days again and approached the bank again regarding the same. This time they have got a mail from the concerned merchant amount confirmation but the branch manager of hdfc responded one day late to them and asked me to write a letter and gave a complaint number 10790445 and said that it will be reflected in my account in 7 working days. Its been two weeks now since then but nothing has been done. I patiently waited for one month 20 days (50 days in total) but no use until now. I don't understand what's the problem in refunding back the deducted amount of which i don't find any fault from my side.

Sir,
I have applied fastag through hdfc bank on 22/11/2019. My application number : hfr 444554.
And also i have made payment inr 500 and received user id and wallet
Id, but till now i have not received my fastag. I called hdfc customer call center, but they were not answered properly. I never expect from this and now realized very worst service from hdfc bank fastag. Kindly solve this and issue fastag for me.

I am so frustrated and even contemplating suicidr as they leave me with no other option. I am a heartpatient with a surgery soon.
Over a year i have been going to shantipark branch in mira rd requesting ms bhirva to stop ecs from dhfl and 2 other banks. I gave her many letters. Not even once she said anything about noc. Even priya nair from mind space branch did not mention it. But realising her mistake she gave two months of waiver fees. It is my hard earned money they stole.
I went to meet bhirva on the 12th of december. She promised to do her best. But till date i ve not got any amount they stole.
I ve no other option but to seek legal help. My lawyer assured me of help and compensation from hdfc which will be more than 60000 that they stole from my account
Mr zubin nobody from hdfc has decency to contact or process a waiver and crrdit the amount you stole from me.
Please realise it is better to credit the amount because of my serious heart condition you might have to end up payinh more as the lawyer is willinh to file a case free of charge.

Respected sri/madam
My name is tallam sravan,

My creditcard number is, — ([protected] 4112)

My credit card linked mobile no — ([protected])

For my vehicles going to sabarimala

I swiped my hdfc credit card at near petrol bunk

I made transactions of nearly 2.20 lakh on fuel,

For every time for each transaction they charged of extra 2.5% tax on swiping

We don't know it was charged extra on fuel transaction in petrol bunks

When i called to customercare they said that my fuel transaction limit per month is 20k only,

After that it will charged of 2.5% extra on every fuel transaction,,

Like that around extra 4000 rs are added under fuel transaction charges

Sir i dont know this fuel transaction limit is 20000 only on my credit card,

I am using this card from last 2016 onward s

I dont know on swiping there is extra 2.5% charges for fuel in petron bunks

Please check my statement and do the needful to me

Please remove wavier extra charges (4000) rs which gone under fuel transaction charges apply on my card

Please check & help me asap

Reply me on my email or contact me asap

Thanking u sir/madam
Sravankumar. [protected]@gmail.com
Revant. [protected]@gmail.com
[protected]
—

Dear sir/madam,

As you have charged rs. 1899without any intimation. Amount deduct date 20.12.2019. So kindly reversed the whole amount back to my credit card from which you have deducted.

My registered mobile number is [protected]. If you will not reversed the amount then i will block this credit card forever and for this only you are responsible.

So pleases refund my amount rs.1899

Complaint
I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr843703 i have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

A payment amount of 4865/- rs is transferred by amazon on 5th december, as a refund for my product. Which is refunded by me. After that they had transferred my refund amount in my account. They had provided me a reference no for my transaction also, which is attached below. Its been 12-15 days they had transferred my amount but it is still not received in my account.

Hi
I applied for fasttag and i have submitted the all the required document through online and i got a sms stating that account created successfully but i didn't get any information regarding how to collect my fastag.

My application reference no is hfr824325
My custmer id.[protected] is already activated 20

There is helpline given in that site (Services and sales queries :[protected] but its always busy, no one is there to attend our call.

It will be great if you could update the status or there should be email_id for customer care.

Thanks
Nawaz khan

I am hdfc bank credit card holder. The bank has activated one assist on my card. But i am not interested about this service and don't want this membership any more. So i request to you please cancelled my one assist membership and do not deduct any amount to my credit card.

Name: divya ramamoorthi

Phone no:[protected]

Credit card number ending :9623

Hello hdfc team,

It has been very disappointing for us with such a kind of setup for fastag from top bank of india.

I have applied for hdfc fastag thru portal, payment has been successfully deducted, fastag customer id, wallet id has been generated, amount has been credited, but fastag has not been received.

Local hdfc bank doesnt have any such information and they ask us to contact fastag support.

Tried calling and sent emails multiple times but there is no good response received from hdfc.

I am clueless right now what next has to be done by customer for getting such services from bank.

Please refer below details from hdfc sent over sms.

Dear customer, your fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. Hdfc bank limited

Update: your fastag wallet has been created! Card will be dispatched in 4 working days. For any queries, call [protected]

Please help resolving this issue.

Ami kothari
[protected]