HDFC Bank Complaints & Reviews

Hi i have applied fastag using hdfc bank. I have received the wallet id and customer id. But still i didn't receive fastag sticker. No representative called from their end and even i couldn't reach them using the customer care number [protected] seems it is always busy. The wallet i can see it is recharged with 300rs. 200rs. Service charge i guess. Without fastag i am facing lot of trouble in toll gates. Either hdfc should respond or they should resolve this issue.

My application #- hfr01128580

Respected sri/madam
My name is tallam sravan,

My creditcard number is, — ([protected] 4112)

My credit card linked mobile no — ([protected])

For my vehicles going to sabarimala

I swiped my hdfc credit card at near petrol bunk

I made transactions of nearly 2.20 lakh on fuel,

For every time for each transaction they charged of extra 2.5% tax on swiping

We don't know it was charged extra on fuel transaction in petrol bunks

When i called to customercare they said that my fuel transaction limit per month is 20k only,

After that it will charged of 2.5% extra on every fuel transaction,,

Like that around extra 4000 rs are added under fuel transaction charges

Sir i dont know this fuel transaction limit is 20000 only on my credit card,

I am using this card from last 2016 onward s

I dont know on swiping there is extra 2.5% charges for fuel in petron bunks

Please check my statement and do the needful to me

Remove wavier extra 4000 rs which gone under fuel transaction charges on my card

Please check & help me asap

Reply me on my email or contact me asap

Thanking u sir/madam
Sravankumar. [protected]@gmail.com
Revant. [protected]@gmail.com
[protected]
—

Dear support team,
In oct 2019 i have applied for hdfc fastag and got it in the last week of oct 2019. When i login to my fastag a/c, i found there was another vehicle also attached to my fastag a/c which does not belong to me. I called customer care no. And they assured me that it will be removed in 7-8 working days, but it didn't. From november, i started using my fastag, but found it to be not working at toll plaza. The staff there told me that it is not working. On 1st december, i made a complaint on hdfc customer care number and twitter handle. The customer care person told me that the same is being replaced at no extra cost. The twitter handle told me to dm all the details. From that day i have made so many complaints via tweets and emails, but they are not responding. I haven't even received any replaced card. I told them to cancel and refund my full amount, but they are not responding my messages.
Kindly help
Mandeep

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 04/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory.

Please send me the details of tracking or when it will be dispatched as soon as possible?

Dear sir
I resign hdfc bank april 2019 but personal reason its not possible me to serve notice period, i need to from 16 for last two year to take home loan, kindly do the needful and also kindly provide relieving letter also sir.
Kindly do the needful i am in due agency, because of that reason only i dint serve notice period so kindly solve as early as possible. Details below.
Employee id n9324
Mob number [protected]
Branch hubli
Naveen netalkar

While getting toll deducted at bangalore airport toll plaza, inr 90 was deducted two times, instead of total inr 135. I have tried calling [protected], but it is always busy. My wallet id is[protected]. Please refund the amount immediately otherwise i will have to remove the fastag and will use some other bank's fastag. Please get it resolved immediately.

My credit card got expired and i recently moved from bengalore to hyderabad. I applied for changing my address but signature was mismatched and got rejected. Please help me out to get my new card. I tried to raise complaint nearest hdfc bank but they asking me to fill the application and submit which i already did twice and failed so please solve it as soon as possible

None of the customer service are answering i didnt got the welcome mail customer id and wallet id i cant use the fastag and its almost 2 monts i cant use the card no one of the bank customer service are answering the calls what should i do the hdfc back card is waste of money they that the never answer for us correctly i am not gone suggest any one this card icici is the best

I have applied for fastag vide application no: hr[protected]. Customer id:[protected]
Wallet id: [protected]
Vehicle reg. No: ka02mj9337.

It is already six days over. But i am unable to down load my fastag card. Your helpline no.[protected] is always engaged.

You have mentioned that your person will contact me after the issue of fastag but no one so far contacted me.

Again i have paid rs. 500 on line thro my hdfc cc. What is happening in your bank?

Have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr01060833. I have received an email with wallet id and other details but since then there is no update for fastag delivery.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status. Even when i am tracking my fastag through given portal link many parameters are not filled properly or having wrong information.

I am a privilege customer of hdfc. Considering my long standing relationship with the bank, i decided to buy the fast tag pass for both my cars through the hdfc portal which i accessed when i saw it as an ad when i logged into my account. Its been over 15 days since i applied and i have no idea as to what has happened to my application. I am able to login into the fastag-hdfc website, but there doesn't seem to be any status on when my tags will be dispatched. Tried calling their customer care[protected], which is always busy. Tried to reach this number over 50 times with no luck. Then i tried their other numbers on the website - +91 [protected], [protected]; which as per my network provider does not exist.

This is not the first time i'm facing problems with the bank. I think i have to start exploring alternative banking options as well.

Dear sir/mam,
I have paid an amount of rs. 548/- through hdfc bank debit card to recharge mobile number. The amount was deducted from my account a, but the transaction was not processed. I try to call many time to customer care but no response. I also call the branch customer care there is also no response.

Please do your best for return of my amount.

Hi team

I applied for hdfc fastag online on 27th nov 2019 with payment of rs 500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer is & wallet is on 01 dec 2019 through sms and email. Even my wallet was recharged for rs 200 but still i haven't received fastag sticker.
I tried to call toll free and it doesn't work and i'm struggling with fastag as it mandatory now please help to know the status, i have provided my details below, kindly let me know if any concerns

Application number : hfr596884
Date of application : 27 nov 2019

While traveling from pune to mumbai yesterday[protected] at talew01 toll, toll amount deducted from fastag (hdfc bank) but toll attendees said they have not received the amount, so again they recovered 230 amount from me in cash.

When I call 1033 number they refused to take any action on this matter and asked to call hdfc bank for further assistance. I am trying to call hfdc fastag customer number but no one is responding to my calls.

Hello sir /madam
I applied for fastag on hdfc official site my application number is hfr836663. I applied for fastag on 1st dec 2019. Still i haven't received the fastag. I tried to call the support team it is always busy. I tried to call virtual relationship manager. She told me to contact support. I also applied for fastag in nov 2019 that time my transaction was unsuccessful but money got deducted from my account. Still that money also not got refunded.
Now it is more than 15 working days. For a successful transaction, till now i didn't receive the fastag. For an unsuccessful transaction also i didn't get the money back. Now i am totally losing my patience. I think i should go consumer court against hdfc bank and also should register a police complaint against the fraud which hdfc bank has started on the name fastag. It is not one single case where i am facing the issue, a lot of other people also facing the same issue.

Dear team,
I've payed my credit card payment two times by mistake, please verify my payment and refund the amount rs.1, 175 as soon as possible, i've attached the transaction number bellow. Please do the needfull

30 nov 2019 ib billpay dr-hdfcve-489377xxxxxx8101 ib[protected] 30 nov 2019 rs.1, 175.00
03 dec 2019 ib billpay dr-hdfcve-489377xxxxxx8101 ib[protected] 03 dec 2019 rs.1, 175.00

Name: jones thomas e
Phone: +91 [protected]
Email: [protected]@gmail.com

FASTAG application : HFR 718857:
Customer Id :[protected]
Wallet Id : [protected]

Yet to receive the FASTAG Sticker.
Even my wallet has been charged with 300 INR, automatically.
Have attached the screen shots of SMS received from HDFC Fastag.
It is almost 20 days since the application was made.
Request to expedite

I have not received cashback offered on Prime Times against payment done through HDFC Payzapp. I emailed the HDFC Payzapp department for the same issue but they gave rubbish excuse that your wallet is not activated. If my payzapp account is not active than how my payment got successful on Times prime paid through payzapp. I activated my payzapp account and than I paid. The fault is at HDFC Payzapp end if they didn't activate my wallet, Seems they are only fooling customers by these types of fraud offers and now giving excuses.
I want my cashback however because it's none where my fault. I am hdfc customer too so my KYC is also completed linked with payzapp account.
In terms and conditions it's only mentioned in case of non-kyc you will not get the cashback. But mine KYC is upto date completed.
The fault is at bank end if they didn't activate my wallet or something like that. It should be done by payzapp end only. Not mine, so why should I bear cashback loss. Hope you consider in a loyal manner. Details of transaction are as follow.
Payzapp Complaint CaseId[protected]:RE: Not Received my Payzapp Cashback against Prime Times Order No. HOOD5442AMTJ1069 and Payzapp Transaction No.[protected]nS06eL0 Dated: 01/12/2019
Awaiting for your early and positive reply
Harpreet Singh
M. No. [protected]

I have applied for the Fastag with HDFC on 9th Dec. While applying they told it will be delivered in 7days. But it was not delivered. Not able to reach them via customer care number also. Finally last week i got message saying customer id has been activated. When i called them about the sticker, I was told it will be dispatched today(19th Dec) and will be getting sms on the same day of dispatch and I would be receiving it by today. Till now it was not dispatched. I'm trying to reach them via customer care. But either call not connecting else no one else picks it.

Application Reference number - HFR966085

I received two messages today around 1 am, which writes as:
1) dear customer mandate reference no: hdfc[protected] issued to idbi bank with value rs. 600.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I have made a one-month contribution to green peace india and i have canceled my subscription of auto-debit of the amount.

Then why this message came to me when i cancel the subscription from green peace.

I would request hdfc bank to immediately stop all processing related to the message.