HDFC Bank Complaints & Reviews

Address: Hyderabad, Telangana, 500055

I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. Please resolve the problem as soon as possible.

Hfr495636
Wallet id [protected]
Mobile :[protected]

Jan 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

HDFC Bank Customer Care's response Dear Customer,

You TAG was sent by Blue Dart Courier AWB number [protected] on December 03, 2019, & the same is returned to us kindly write to fastag.[protected]@insolutionsglobal.com or call us at[protected]Toll-Free) & provide alternate instruction.

-Nadia

HDFC Bank Customer Assistance

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Address: moosarambagh, Hyderabad, Andhra Pradesh, 500036

Hi,
My salary account was held with lien amount for which I have settled 15000 in 2018 and now the add-on credit was linked to my account which is completely insane. contacted customer service so many times but no one is helping me.please remove it asap.

My credit cards ending with 5431 and 0910

HDFC Bank customer support has been notified about the posted complaint.

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Address: Ashapushp Vihar, 201010

Dear sir,
I availed loan rs.16342.61 on[protected]. 1st installment effected my union bank account on[protected] without any information on phone & email and it has bounced.
Next bounce on[protected] from union bank, while there was sufficient balance rs.3733/-
After this one emi bounced on[protected] since balance was rs143/-, basically two emi were bounced and its charges are genuine to recover from me. Bounce on[protected] is not right while there was balance available for emi rs.2042/-
I am not understanding why customer call tell me outstanding rs3954/-. What should i do please tell me.

Jan 28, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write us using below URL http://bit.ly/2lDvZLk with your account number, date & amount of debit of charges, union bank account statement and the reference id TW[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Zubin
HDFC Bank Customer Assistance

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Address: Hyderabad, 500036

Hi,

I have two credit cards with same credit limit and in 2018 on person from settlement team called me and asked me to pay 15000 to close it and i have paid, but not my credit card ending with 0910 amount was held with my salary account which is completely insane, i was calling to customer care several times but no one cares about it. Please remove it asap.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Dec 22, 2019

Updated by Naresh kumar Nagamalla Thank you for the wonderful support ...it's very pathetic that when I complained here the closed credit card also linked to my account... before I complained it was one and now it's two ...good so bank only intention is to suffer the customer...I have two credit cards with same limit of 60k and when the bank person asked me to pay 15k to settle it I have paid, now the lien amount showing is 164000 how come it is. Very bad situations bank is pushing me into ... without my salary bank is trying to kill me ...when I'm trying to close this no one is helping me to resolve but interested to suffer the customer...thank you Hdfc bank kudos to team Hdfc bank

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Address: Nepra company awang leikai, Thoubal, Manipur

I have my saving account in hdfc bank everyday its debit Rs 177 for cash txn charge and 3rd party cash txn charge if everyday debited amount from my account i can't deposite in my hdfc saving account

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Address: FlatNo: B-601,Lake Paradise, Bawadi Road,Wagholi, 412207

I have applied fastag on 26th nov 19, still not received hdfc fastag as of now.

Could you pls check and let us know.

Ref details:dear customer, your fastag has been issued successfully. Your customer id is[protected] and
Your fastag has been successfully recharged for rs. 300 on 11/26/2019 4:43:16 pm. Our reference number for the transaction is [protected]. Balance amount in the account is rs. 300.00 - hdfc bank ltd.

Jan 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Address: Vadodara, Gujarat, 390023

I have applied for fastag from hdfc website and received the message regarding customer id and wallet id on 12.12.2019.

Till date i have not received the fastag and any message from hdfc that my fastag will reach by any date.

I tried to talk with customer care but no one is taking the call. Please share if any other custom care number is available.

How should i get fastag because i have already paid rs. 500.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 23, 2019

Updated by MS@# I have tried to sent mail to fastag.[protected]@insolutionsglobal.com but found some issue in mail address.
Please provide the correct email address.

Dec 24, 2019

Updated by MS@# FasTag received.

Thanks

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Address: Gautam Buddh Nagar, Uttar Pradesh

Need to file a complaint against sameer mehta, ph no [protected] and [protected].

I'd received a call from the above mentioned person for jeevan sanchay plus plan. On asking to atop repeated follow ups, he started abusing using unprofessional words.

I want to get this person booked for this. Need immediate action. Or else, i'm going to file fir against him and hdfc life for unnecessary harrasment.

Jan 24, 2020

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.

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C

Coolguys Sunil

from Gurgaon, Haryana

Jan 3, 2020

I am using HDFC Credit card and without any prior information you have deducted an amount of Rs. 1, 399.without taking prior information of mine. In this regard i want to convey the message to your team to cancel the plan of one assist and refund the amount at the earliest possible
Regard

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B

Balram parasnath Kori

Jan 9, 2020

Dear, sir/madam
I was working with HDFC Life with employee code 172551 since 17/09/2018 to 24/01/2019 and now I have transferred my Hdfc life's pf to my current organisation for that I need to approval from HDFC Life HR to transfer my pf.

sincere employee of hdfc life
(balram Kori)

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I had applied for hdfc fastag on 20th nov 2019 with application ref hfr426924. It is one month and still not received physical fastag. I received details of cust id and wallet id on 23 nov. On 28th nov i received sms stating fastag will be despatched within 3-4 working days. The toll number provided for help does not work.

I am an hdfc bank account holder. My virtual relationship manager now avoids my calls. I complained to his senior via email but no response. I had a planned vacation next week but seems i have to cancel it. Very pathetic attitude of hdfc. If you are unable to provide service on time you should not have taken applications.
I could have bought the same from some other source. Now i am stuck and frustrated.
Have always received professional and prompt service from hdfc till now.
Request prompt action in this regard.

Joyce john

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Jan 08, 2020

Updated by Jycejhn Please give proper email Id and contact details. I can only view (protected ) in your email Id and contact details. I have still not received my fastag. It is more than 2.5 months now.
How should I proceed to cancel this fastag and get my refund. I need to buy from some other reputed source.

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Address: MOKAMA PALACE, BEHIND SBI TRAINING CENTER, Deoghar, Jharkhand, 814112

I have applied for hdfc fastag and the wallet i'd was created on december 16th. I have got email confirmation. They said they will send it to address but still i have not got them. I tried all the toll free number and email which is of no use. Because of this i am unable to travel anywhere. Application reference number hfr01037428 am really stuck with this. I called 1033 they said contact hdfc. But the number is always busy. I do not understand what has happened to my fastag. I am sure i made a wrong choice with this bank

Jan 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

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Address: 147001

I have a hdfc credit card which wasnt used for last few months. It now doesnt work at all, payments are declined, i cannot set a pin via ivr. I cannot even see any transactions or anything via netbanking. It gives error -

"the transaction is currently not available for your account. Please contact our 24 hour call center for further assistance."

I have full limit available and i cant use my credit card. This...

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I applied for hdfc bank fastatg on 2nd dec 2019

Since then i am regretting why
#no communication whatsoever after registration
#few days later got sms saying account created
#where is my fastag... What should i stick to wind screen
Do you pay the fine for not having fastag
#trying to reach customer care from last 10 days... Out of 100 s of efforts only succeeded once... He also cut the call before i could complete... Great
#no mail or any update about status
Why did i opted for hdfc... Regretting and helping my friends to not at all think about hdfc fastag
My no [protected]

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I online applied for fastag on 27/11/2019 & my customer id is[protected] . I had message received from hdfc that my fastag has been issued on 4/12/2019 . And it will be delivered to me within 4 working days. But yet not received my fastag. Why this facility is too slow and time consuming. waiting for reply from HDFC...

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Address: Hdfc Bank Beta Plaza Greater Noida Branch, Gautam Buddha Nagar, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I open a new salary account with hdfc account and when my salary get credited into the account.

They lien marked my account with rs 47000 when i inquired about the same they said that i am holding a credit card and i have not made any payment on that.

First thing is that i have never applied for any credit card nor i am holding any credit card.

Please release my hold amount as soon as possible

I will do the fir as well. As this is new way of looting money from customers.

Jan 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarification.

-Manoj

HDFC Bank Customer Assistance

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P

Prashant Talekar Patil

from Lonavla, Maharashtra

Dec 20, 2019

Last Msg from HDFC Bank Dear Customer, your FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. HDFC Bank Limited
But no contact from but hdfc bank and fastag not courier for my ragestar address no msg also so please update My. FASTag application HFR01028626
So please update urgent basis

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Address: 110018

I applied for hdfc fastag online with payment rs. 500 fastag has been successfully recharged for rs. 300 on 11/26/2019 11:10:51 pm. Our reference number for the transaction is [protected]. Balance amount in the account is rs. 300.00 even my wallet was successfully recharged for 300 rs. But still i haven't received physical fastag. They should not provide me a tracking number or sms which clarify the current status of fastag

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Please share with us your registered mobile number & email ID, application date, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj
HDFC Bank Customer Assistance

Dec 20, 2019

Updated by dinesh4319 email :bakshi.[protected]@gmail.com Application Reference Number :
HFR479688 applications date 23/11/2019 vehicle registration number DL7CL3882

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P

Prashant Talekar Patil

from Lonavla, Maharashtra

Dec 20, 2019

Dear team,
Already 3 submit complaint but no response to your side so please i request Refund my fastag 500rs

My Fastag no HFR01028626

And wallet id[protected]
So please Refund Immediately

Prashant talekar
[protected]

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Address: Vadodara, Gujarat, 390011

I have applied fasttag via hdfc bank ref no: hfr959293, till date not received fast tag and at time of applied it shows 7 days delivery.

Customer care phone number i have tried lots of time but they are not receiving phone call also.

Customer do not have any email id for this complain also.

Looking immediate action of delivery of my fast tag courier.

With best regards
Snehal pancholi

HDFC Bank customer support has been notified about the posted complaint.

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Address: 600088

Dear sir/madam,

I have applied for hdfc fastag and generated reference id - hfr[protected].
There was no email confirmation sent above id. When i call customer care number [protected] and turns busy all the time. Saw many complaints on this customer care number response, doubt if this is really working number or not.

I was using hdfc bank for last 11years and this is weired expirence with respect this fastag allocation. Kindly update customer care email address on portal so that customers can write quiries on mail.

Atleast there need to some response about transaction success or failure.
Kindly provide the status of application.

HDFC Bank customer support has been notified about the posted complaint.

Dec 21, 2019

Updated by KiranKumar Leburu This is resolved now.

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Address: Chikuwadi, Borivali, Mumbai City, Maharashtra, 400091

I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Jan 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Preethi
HDFC Bank Customer Assistance

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Address: A/702, Shreeji Paradise,, Ramesh Nagar, Amboli, Andheri west, Mumbai City, Maharashtra, 400058

Ive received my fastag however not able to do fist time registration/log in... Whenever i enter the words from capcha it says invalid...
Ive tried many times and still unable to do first time registration, whenever i call your customer care number is always saying busy...
Pls call me on [protected]...
My fastag details customer id is[protected] and wallet id is [protected].

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Address: E 903- Yashwin Jivan, 411021

Hi team,

I purchase fastag from hdfc bank representative in beawar rajasthan, for my hyundai car registaraitonnumber mh12-ke 9754.
I got the message of payment of fastag card but still didnt get my user id.
I lake o[censored]s customer id i can not login on to fastag portal and unable to rechargs my fastag card.
Please help me on priority
My fastag wallet number is[protected]
Please help me to resolve my query as soon as possible.
Praveen

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Please share with us your registered mobile number, Fastag reference number and Application date at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj
HDFC Bank Customer Assistance

Jan 02, 2020

Updated by Praveen Singh Mangolia Hi TEam HDFC,

I have still not get any response back from you.
This complaint is open from a very big time and I am not getting any reply to this issue.
Praveen

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P

Praveen Singh Mangolia

from Chennai, Tamil Nadu

Dec 21, 2019

Hi Team,

The given email id is not proper.
I sent mail on that but it got bounced.
please provide me proper email id where I can send mail for taking help.

fastag.[protected]@insolutionsglobal.com

is not correct emails id
please send the correct one.

Praveen

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 517

complaint about fastag

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