HDFC Bank Complaints & Reviews

I have applied for hdfc fastag and the wallet i'd was created on december 16th. I have got email confirmation. They said they will send it to address but still i have not got them. I tried all the toll free number and email which is of no use. Because of this i am unable to travel anywhere. Application reference number hfr01037428 am really stuck with this. I called 1033 they said contact hdfc. But the number is always busy. I do not understand what has happened to my fastag. I am sure i made a wrong choice with this bank

I have a hdfc credit card which wasnt used for last few months. It now doesnt work at all, payments are declined, i cannot set a pin via ivr. I cannot even see any transactions or anything via netbanking. It gives error -

"the transaction is currently not available for your account. Please contact our 24 hour call center for further assistance."

I have full limit available and i cant use my credit card. This...

I applied for hdfc bank fastatg on 2nd dec 2019

Since then i am regretting why
#no communication whatsoever after registration
#few days later got sms saying account created
#where is my fastag... What should i stick to wind screen
Do you pay the fine for not having fastag
#trying to reach customer care from last 10 days... Out of 100 s of efforts only succeeded once... He also cut the call before i could complete... Great
#no mail or any update about status
Why did i opted for hdfc... Regretting and helping my friends to not at all think about hdfc fastag
My no [protected]

I online applied for fastag on 27/11/2019 & my customer id is[protected] . I had message received from hdfc that my fastag has been issued on 4/12/2019 . And it will be delivered to me within 4 working days. But yet not received my fastag. Why this facility is too slow and time consuming. waiting for reply from HDFC...

Hi,

I open a new salary account with hdfc account and when my salary get credited into the account.

They lien marked my account with rs 47000 when i inquired about the same they said that i am holding a credit card and i have not made any payment on that.

First thing is that i have never applied for any credit card nor i am holding any credit card.

Please release my hold amount as soon as possible

I will do the fir as well. As this is new way of looting money from customers.

I applied for hdfc fastag online with payment rs. 500 fastag has been successfully recharged for rs. 300 on 11/26/2019 11:10:51 pm. Our reference number for the transaction is [protected]. Balance amount in the account is rs. 300.00 even my wallet was successfully recharged for 300 rs. But still i haven't received physical fastag. They should not provide me a tracking number or sms which clarify the current status of fastag

I have applied fasttag via hdfc bank ref no: hfr959293, till date not received fast tag and at time of applied it shows 7 days delivery.

Customer care phone number i have tried lots of time but they are not receiving phone call also.

Customer do not have any email id for this complain also.

Looking immediate action of delivery of my fast tag courier.

With best regards
Snehal pancholi

Dear sir/madam,

I have applied for hdfc fastag and generated reference id - hfr[protected].
There was no email confirmation sent above id. When i call customer care number [protected] and turns busy all the time. Saw many complaints on this customer care number response, doubt if this is really working number or not.

I was using hdfc bank for last 11years and this is weired expirence with respect this fastag allocation. Kindly update customer care email address on portal so that customers can write quiries on mail.

Atleast there need to some response about transaction success or failure.
Kindly provide the status of application.

I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Ive received my fastag however not able to do fist time registration/log in... Whenever i enter the words from capcha it says invalid...
Ive tried many times and still unable to do first time registration, whenever i call your customer care number is always saying busy...
Pls call me on [protected]...
My fastag details customer id is[protected] and wallet id is [protected].

Hi team,

I purchase fastag from hdfc bank representative in beawar rajasthan, for my hyundai car registaraitonnumber mh12-ke 9754.
I got the message of payment of fastag card but still didnt get my user id.
I lake o[censored]s customer id i can not login on to fastag portal and unable to rechargs my fastag card.
Please help me on priority
My fastag wallet number is[protected]
Please help me to resolve my query as soon as possible.
Praveen

I have pasted the tag on my vehicle 12/12/2019 after purchasing though hdfc bank, boring road, patna.
I travelled nh-22 and nh-57 on 14/12/2019. Bur the scanner did not read the number. Again i travelled nh-22 and nh-57 on 16/12/2019. Bur the scanner did not read the number showing blacklisted.
I am trying to call [protected]. But i could not succeed. I have recharged it with rs 1000 on 13/12/19 through internet banking of hdfc.
I also wrote the letter to following email id ajay. [protected]@sahaj.co.in of hdfc bank, [protected]@ihmcl.com, sourabh. [protected]@ihmcl.com, prashant. [protected]@ihmcl.com, [protected]@ihmcl.com, [protected]@insolutionsglobal.com of hdfc bank.com, [protected]@hdfcbank.com.
I have given a written complaint to hdfc bank, boring road, patna on 1712/19. The complaint no is 10356743. No one is giving any information what to do?

My fastag detail are as follows

Wallet id: [protected]
Customer id: [protected]
Tag sequence no 20269927
Hfr no. Hfr594080
Car no br 01bf4540
Mobile no [protected]
Email id :[protected]@gmail.com

I got my FASTAG installed in my Car on 17th Oct 2019. Since then i am continuously trying to register it, but it always says "NO RECORDS". I tried contacting the customer care number printed on it but i am getting response as user you called is busy at the moment. Once the call got connected but i dint get the satisfactory response as they were not able to pull the details and i was told to call them back after sometime. I have no clue what to do now. Never thought a reputed bank, like HDFC, will have such a pathetic service.

Dear hdfc admin,
I was issued fastag on 6th of dec 2019 under customer id[protected] which is linked with my hdfc bank account netbanking. Also 500rs were deducted for the same under transaction no[protected] on[protected]. I was supposed to recieve my fastag within 7 working days but neither i have received my fastag nor any communication regarding the tracking details even after 14 days. Moreover the customer care number provided by hdfc is a total fraud which is meant to waste customers time and money. I demand immediate action against these fraudsters

I have applied for fasttag. I have received wallet id and customer id but fasttag not yet received. Nor any communication in this matter received from hdfc bank. I have mailed to hdfc but not yet resolved. When will i receive my fasttag. Where to communicate to get my fasttag. Deadline of fasttag is fast approaching. Requested to send my fasttag immediately

I have tried numerous times from mobile & landline number to customer care of fast tag. I never got reply onthis number. Everytime says its busy. Then why the hdfc bank hasn't put a customer care mail id for fastag assistance.
I was trying to apply for reissue of my fastag.
Please who ever responds on this compliant try to keep a mail id for customer care fastag

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr985473. I have uploaded copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 11 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Name: suddarshan srinivasan
Customer id:[protected]
Wallet id: [protected]
Registration number: tn12l8652

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr894438. I have uploaded copy of the final document rc and since then there is no update. Its been 16 days now but no update has been given by hdfc bank.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 5 years now (Cc, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I have applied for 2 fastags online (Application ref no.: hfr971341). I have received the login details, but i have not yet received the fastags for my cars.
I have not yet submitted the documents for both fastags as i decided to upload later while applying. I have registered on the hdfc fastag website and created the login details. I have all the documents ready, but i have not yet received any communication regarding submission of the documents. Please look into this soon.

Hi team,

The fastag application is submitted on 11th dec and the customer id and wallet information shared by sms.

I could see wallet is been recharge with rs 300 but the actual sticker is not delivered on the given address.

The toll free number given on the site will never work and customer support team is not responding to my mails.

Request you to please check this and do the need full.

Below are the details:
Ref no 1026958