Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 1, 2024
Complaints 32726
Resolved
18404
Unresolved
14322
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 522

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gummadi Srinivas rao
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal transaction

Myself srinivas bearing a credit card with your bank. I have taken this card and not used this card neither generated the pin. I took the card as at the time of giving the card your people said it was a life time free card. But probably after one year they asked me for the charges and interest in it. I settled the card with an amount of850 rs and requested your people to close my card. They have taken the amount and never bothered to close...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay_k26
from Chennai, Tamil Nadu
Report
Copy

fastag sticker not received

Address:Nandanam, Chennai 35, Chennai, Tamil Nadu, 600035

Have applied for FASTAG last month. and I received the login details on 6th. Dec Found that the wallet has been created and recharged for 300 Rs..

But still I am yet to receive the Sticker...

And the call center is simply useless.. Not working, Sent a mail also to customer care, no response

ID[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahil_l
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank fastag - reference number - hfr838045

I have applied hdfc fastag through online and made payment of 1000inr (For two fastag, not sure why they charging 500inr for one, also 500inr includes some kind of insurance i dnt know why). The reference number of the application is hfr838045. Now its been 3 weeks i haven’t received the fastag.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MAULIK BHALODIYA
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received: hfr879038

I have applied for fastag under hfr879038 and submitted required documents with application itself on 3rd december. It's being more than 7 working days and i haven't received my fastag. Hdfc fastag customer service is also not helping. When i called them, they have told me to wait some more day. I am not understanding the issue here. Due to their late delivery i have to paid more toll which is not acceptable....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atul anant
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag

Address:Shri Jayalaskmi Apt F2 Door no 2/1489 Plot no 2b, Raja Rajeswari Nagar 5th Street Madipakkam, Chennai, Tamil Nadu, 600091

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 28/11/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sravanreddy504
from Delhi, Delhi
Report
Copy

no response from hdfc after paying the amount for fastag

Address:Hyderabad, Telangana, 500019

Hi team,
I have applied hdfc fastag through online and made payment of 500. The reference number of the application is hfr01115342. And it informed i will get a mail but still no mail and no update and there is no way to communicate.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

And i am having hdfc account from last 6 years but this is the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avimarade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag

Address:411057

Yesterday i applied for hdfc fastag in which while doing payment it charged me rs. 500. I didn't receive an email for it. May i know how long it will take me to receive an email. Also what is the process to get the delivery of fastag?

My application ref no: hfr01144599

One more thing i need to address here is why i need to complete criteria of minimum 350 letters, this is really frustrating....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sriniz
from Bengaluru, Karnataka
Report
Copy

fastag sticker not received

Dear team,
I had requested fastag from hdfc bank on 6th december 2019 through online request. A sum of rs.500 was deducted from my account and i was sent an sms stating fastag will be delivered within 7 days. Few days back i was sent message stating fastag has been issued but it has been 10 days now, sticker is not delivered. I tried reaching to toll free number several times but no one picks. There is no contact points too.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhruv1800
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account opening

Address:Ahmedabad, Gujarat, 380059

Dear hdfc bank,

I have met with mr. Nikhil suthar who works in thaltej branch, ahmedabad hdfc bank dated on 25th november, 2019.
I have given all the documents and told him to open the bank account, after every 1 day he have asked me to share something new, like stamp to be given, photo to be given, form sign is missing.
He knows that i want to open account in the minimum balance maintenance still he have offered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kashshivam
from Ludhiana, Punjab
Report
Copy

hdfc fastag

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is hfr865763. There is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 8 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramanpreet Singh Dandona
from Hosur, Tamil Nadu
Report
Copy

fastag

Address:Bangalore, 560076

I have applied update for on friday 13th dec 19.

Since the i have been receiving this message repititvely but no pdf and no fastag..

Hdfc call center number provided shows always busy. Looks like this is a scam

Fastag application hfr01083712 was successful.
You will receive a pdf on registered email id and fastag in 7 working days.
For details, call [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
JUBAIR MALIK
from Mumbai, Maharashtra
Report
Copy

still fastag not delivered

Address:MOH-JALAL NAGAR SALEMPUR ROAD GAJRAULA, Amroha, Uttar Pradesh, 244235

There is no despatch confirmation for the fastag. The customer care number is always busy and useless.
I tried many times customer care number but i could not talked him.

I'm raising this complain second time for my fastag. Stil my fastag not delivered at my door step.
Please provide fastag on priority basis.

I can't think about very poor service of hdfc fastag....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Katluru
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received

I have applied for Fastag on Dec 2nd and by 6th December I received a mail saying "FasTag has been issued successfully. But I haven't received the Fastag and would like to know when it will be delivered

Below are the details.

Customer I'd:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bala5003
from Kotagiri, Tamil Nadu
Report
Copy

fastag not issued

Am waiting for months to get my fastag. I got only
User id[protected]
Not able to reach[protected]
Or email
I need final when I will get my fastag
I have raised many complaint not getting proper response. Pls DNT reply to contact toll free or email which doesn't exist

I expected to give fastag in 7 days.. remove the link in HDFC so that no one will use your online

Pls...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
r_raman_r
from Hyderabad, Telangana
Report
Copy

hdfc fastag application ref hfr916648 not received

I received an email saying fastag issued with my customer id, and another mail that my wallet is recharged. But I have not received the fastag sticker till now. When will I get it and is there anyway to track it. Helpline is not connecting.

How wallet is rechareged without giving any physical sticker.

I emailed but no response Now these guys are not even answering twitter Such pathetic people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasad Naik Goa
from Panaji, Goa
Report
Copy

non receipt of fastag

Address:403601

I have applied for fastag.. money is paid and I have received only message saying wallet no and other details... physical fastag is not received till date...their helpline number also have been trying for last more than 4 days but no response...
There is clearly deficiency on the part of HDFC as they are not giving details of fastag and also helpline not working...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
garry_ndas
from Hosur, Tamil Nadu
Report
Copy

hdfc fastag not received- unable to reach helpline number

Address:No. 3, First Floor, Rajan Nagar 3rd Street, Injambakkam, Chennai, Tamil Nadu, 600115

I had applied for HDFC FasTAG on 3rd December. I paid Rs. 500.
On 6th December, Recieved a message saying "FASTag has been issued successfully". Received customer ID 19xxxxxxx367 and Wallet ID 19xxxxxxxxx142.
On 7th december, received a message saying "FasTag has been successfully recharged for Rs. 300". Received reference number 300xxxxxxxxxxx407.

I STILL HAVEN'T RECEIVED THE FASTAG.
UNABLE TO REACH CUSTOMER...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Kumar Ramasamy
from Manvi, Karnataka
Report
Copy

hdfc bank - fastag rfid sticker not delivered

Address:560043

I have applied for HDFC bank Fastag on 30 November 2019. My application number is HFR782627.

Till now, I have not yet received my Fastag RFID sticker. It is more than 2 weeks from my application.

I am a frequent traveler as well via toll gates. Despite a premium customer of HDFC bank, I have not received any proper response from HDFC bank Fastag unit. The customer care number is not reachable.

Requesting...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramod S Menon
from Chennai, Tamil Nadu
Report
Copy

fastag

Address:400614

Applied for Fastag via HDFC, got email saying 'Congratulation! TAG Issued successfully' on December 5th, but haven't received the RFID tag yet. Customer ID -
[protected]. I need to travel on the national highway in a weeks time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjunath CR
from Chennai, Tamil Nadu
Report
Copy

hdfc bank fastag: application reference number: hfr836365

Address:560102

I have applied for hdfc fastag through online and made payment of Rs 500 on 1st December 2019. The reference number of the application is HFR836365. I have uploaded requested documents in the portal. After this I got an SMS & email saying may Customer Id & Wallet Id is created on 5th Dec 2019. After this no communication from HDFC. Also I not yet received my RF tag from them & no further communication.

Trying their service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy