Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 1, 2024
Complaints 32726
Resolved
18404
Unresolved
14322
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 526

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Ganeshkumar Sundararajan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank fastag

Hi,

I have placed the order for fastag on 02-dec-2019 vide application number hfr856996. On 06-dec-2019, i got an sms informing that the fastag has been issued successfully with the customer id and details. After that, no update on the issuance of fastag and it is been more than 15days the application was submitted but yet to get the fastag.
The helpline is always busy and no way to check the status.

Ganeshkumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrakant Kangne
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received fastag sticker or pdf by email

Address:A-504 BLDG NO 1 TILAKNAGAR SAHAKAR, CHS LTD TILAKNAGAR, CHEMBUR, Mumbai City, Maharashtra, 400089

Have applied for the fastag on 30th of november, 2019 by hdfcfastag. I have received a text sms on my mobile number:-

Update: fastag application hfr793631 was successful. You will receive a pdf on registered email id and fastag in 7 working days. For details, call [protected].

Till date nor the email received nor the tag. And when am trying to contact the said number it always says busy......
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
H
Harsimran Singh
from Delhi, Delhi
Report
Copy

not able to login to web portal of hdfc bank fastag

Address:122011

Hi,

I received my fastag from hdfc bank, but with provided credentials, when i login to the portal, i am not able to see any details. I sent mail on helpline fastag. [protected]@insolutionsglobal.com, but there is no reply. If i call on the toll free number[protected], it always come as busy. Please provide me resolution.

Regards,
Harsimran singh
User id[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashishgoel70
from Roorkee, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received yet

I have applied hdfc fastag through online on 2nd dec.. The reference number of the application is hfr844396. I have got the acknowledged mail from hdfc also

There is no way to contact hdfc fastag guys as their toll free and mails are not responding

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Require...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
H
hd70234
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag

Address:Pune, Maharashtra, 412101

I have submitted request for fastag on hdfc site on 03-dec-2019, but still did not receive the fastag. My application number is hfr878112.

It is difficult to comply with guidelines or travel anywhere without the fastag, and the money has been debited way back. They are not even sharing the courier tracking details through which they have sent. When contacting customer care we need to try for atleast 20-30 times before you get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhandeve
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag

Address:Thane, Maharashtra, 401501

I had registered for fastag on 3rd dec 2019 and payment of inr 500 was done for the same.
Got message that my fastag application hfr865162 was successful, and will recieve fastag in 7 working days.
However even after 13 days there is no way i can know the status of my fastag.
Hdfc customer care no. For fastag [protected] is a waste of time it's not possible to connect this no., its always busy.
Also, hdfc has not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Ezhilmaran Radhakrishnan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag not received

Address:632301

I had applied for hdfc fastag and received wallet id customer id thorough sms and e mail. On 5th december 2019 itself. But i have not received the fastag. The toll free number is always busy or plays music for a full five minute. The fastag website shows all the details but doesn't have a link for customer care services. It is frustrating as hdfc had charged rs 500 for the same and recharged it with rs 300....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathiya1986
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag sticker not received

Address:3/652,6th Street, Krishnagiri, Tamil Nadu, 635126

I applied for hdfc fastag online and made payment of inr.500. I have also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
I tried calling customer care but there was no proper response from them. Some how i have raised a complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanlaxman
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag issues

Address:560066

I applied fastag using hdfc portal on 9th december, received message stating that pdf will be sent to registered email id and fastag will be delivered within 7 days. Post that, i haven't received any confirmation nor i could able to connect to the customer helpline number. No email id provided to raise grievance too. My reference id is "hfr969821". Reading multiple negative reviews for hdfc fastag, which really ruining the reputation.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogsri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received

I have applied for fastag through hdfc net banking on 01/12/2019 with a payment of rs. 500. Fastag application no is hfr836006. I have been issued customer id and wallet id through sms/email during first week of dec 2019. Based on the email, i have accessed my fastag information online by register hdfc fastag. Rs. 300 also credited into my fastag account. But unfortunately as of now i have not received the tag. I have been making calls to...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
Kaushik369
from Brahmapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not delivered

Address:Bhubaneswar, Odisha, Khordha, Odisha, 751002

I had ordered fastag for 3 of my cars and had uploaded all the requested documents through the official hdfc application
I have received the following information
Wallet id - [protected]
Customer id[protected]
The above mentioned wallet id is also recharged for rs. 300 three times so balance is rs. 900

The problem is, i havent received my physical rfid tag /fast tag nor have i received any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal0257
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag sticker not received

Address:Thane, Maharashtra, 400615

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards....
Helpful
Be the first one to find this review helpful
Found this helpful?
16 Comments
Report
Copy
M
Mohite Balaji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag pdf mail nor the physical tag received.

Address:NILL

Have applied for the fastag on 12th 0f dec-2019 by hdfc means.in fact received an text sms on my mobile number conveying :

Update: fastag application hfr01042092 was successful. You will receive a pdf on registered email id and fastag in 7 working days. For details, call [protected]

Till date nor the email received nor the tag. And when trying to contact the above said number it always say busy...……. Tried...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venu.nanik
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud on interest rate personal loan

Address:Hyderabad, Hyderabad, Andhra Pradesh

I venu, having the hdfc savings account since 5 years. I have availed hdfc personal loan, 3.5 lakh rupees at the interest rate 13% for the duration 5 years (60emis). But i have been debited with the emi at the interest rate 14%. The bank people agreed on on providing the loan at 13% and been charging the interest rate 14% since one year.

I never expected this kind of fraud from such a reputed bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RajkumarG3395
from Delhi, Delhi
Report
Copy

hdfc fast tag

Address:Plot No 73,3rd Cross Street Jay Pee Gateway, Krishnagiri, Tamil Nadu, 635126

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr971175. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

Not even i received mail acknowledge from hdfc.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit121983
from Delhi, Delhi
Report
Copy

hdfc fastag issued but not received

Address:flat no 904, royal palms apartments, post kodialbail, opposite to vishal hospital, Dakshina Kannada, Karnataka, 575003

I applied for hdfc fastag online on 02/12/2019 with appilcation ref no. Hfr849275 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms. And even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.

I've also attached the sms details that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaustubh Moholkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received

I have applied hdfc fast tag from online last on 1 dec 19. My fast tag account was created on 5 dec 19. But till today i have not received my fast tag,

I have sent an email to fastag. [protected]@insolutionsglobal.com but not received any reply.

Customer care no is always busy.
Details are as under
1) fastag application reference number – hfr824788
2) vehicle number – mh 14 cc 4496br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasad2020
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no update on fastag application

Address:Mumbai City, Maharashtra

Hello,
I applied for fastag on 02nd dec'19. My application id hfr856492. As per sla, i should have received it within 7 working days but no update even after 10 working days. When i attempted to reach customer care number. The number is continuously busy and not able to reach it. When contacted branch, they reply 'it is online process and don't attend the request.'

Hdfc have kept fastag number seperated than then banking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachinmike
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal deduction

Address:560003

I would like to bring to your kind notice that there has been an illegal deduction from the bank account. I was not informed or brought to my notice about the extra charges. One week after the transaction i get to know that there has been a deduction in my account. Dc intl pos txn markup+ st

Please take this into consideration. I am highly disappointed with the banking practices...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560048

Hi,

I applied for fastag on hdfc bank's website through a link provided by their banking app on the 2nd of december. The amount was instantly debited from my account and the an email sent giving details of my customer id and wallet id and was informed to expect an email with a pdf file with more details giving an application number hfr858475 and the fastag in the 7 working days from. But after that nothing has happend. No...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy