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Updated: Feb 20, 2026
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R
Ranjeet.K
from Chennai, Tamil Nadu
Dec 17, 2019
Resolved
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Address: 560043

Hi
I have applied for fastag from hdfc bank and i got mail from hdfc that "your fastag has been successfully recharged for rs. 300 on 12/6/2019 11:08:05 pm. Our reference number for the transaction is[protected]".
And customer id is[protected].

However, i have not received fastag sticker till now. And the customer care number is always busy.
Dec 18, 2019
Complaint marked as Resolved 
Received the Fastag Today by BlueDart courier.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Atleeatlas
    from Chennai, Tamil Nadu
    Dec 17, 2019
    Resolved
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    Resolved

    hdb- hdfc prime banker working hours

    Address: Chennai, Chennai, Tamil Nadu, 600043

    Hi my self nandhini j i'm working in nelson manikam road nm tower, hdb financial services as hdfc prime banker, i joined in last year. Beginning itself shift timings 9.30 to 6.30 after few days they i'll ask to extend our shift timings for 7pm, then after few months they i'll made us to extend for till 8.30. Nearly we are working more 11 hours per day. We don't have any option to survive there. We i'll extending our shift timings and we left...
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    N
    nkmithun
    from Bengaluru, Karnataka
    Dec 17, 2019
    Resolved
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    Resolved

    Address: HDFC bank, Koramangala branch

    I have applied for fastag through hdfc on 29th november 2019 (Ref no: hfr774378). Received a mail from hdfc on 5th december stating fastag issued successfully containing fastag i'd and wallet number. But i didn't receive the physical fastag till today (17th dec 2019) nor didn't receive any courier information related to dispatch of fastag. While applying fastag, it was mentioned that will be getting fastag within 7 working days. But it is almost three weeks since i applied fastag.
    Dec 20, 2019
    Complaint marked as Resolved 
    Received fastag on 19th December. i.e After 20 days from applying.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 18, 2019
    HDFC Bank Customer Care's response     Dear Customer,

    We would like to state that your Fastag was dispatched through Blue Dart Courier on 14 December 2019 and the Expected Delivery Date is 18 December 2019. Request you to contact Fastag Helpline at[protected] for re-dispatch.

    -Manoj
    HDFC Bank Customer Assistance
    Dec 18, 2019
    Updated by nkmithun     I have tried calling HDFC fastag helpline number[protected] multiple times already. The number is being busy all the time, or if it rings the call is not being attended and after 5 mins the call get diconnected.
    Dec 18, 2019
    Updated by nkmithun     You also stated that the fastag is already dispatched via bluedart on Dec 14th. Please share the Waybill / AWB number so that I can track.
    View replies
    I have applied for Fast tag 2 weeks ago but not received the same yet,
    REF Num HFR775344
    Call me on [protected]
    Reply
    I have not received any response email or sms after registering for fastag through hdfc bank. I have paid rs. 500 for ordering the fastag
    Reply
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      P
      Pravin Wayse
      from Pune, Maharashtra
      Dec 17, 2019
      Resolved
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      Resolved

      Address: Pune, Maharashtra

      I have applied for fastag on 30th nov and have not received yet. I have to travel on 20th dec'19. My application number is hfr793666. I applied because of promise of providing fastag in 7 working days however not received after 13 working days. Hence please issue it till 19th dec.
      Already tried to complaint at toll free number however not received good response also difficulty on contacting toll free number. That is another challenge. Overall it's useless service.
      Jan 20, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 19, 2019
      HDFC Bank Customer Care's response       Dear Customer,

      We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 15 working days The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at escalations.[protected]@1pay.in or call on[protected].

      -Nadia
      HDFC Bank Customer Assistance
      View replies
      I have recieved fastg
      But not received customer ID, wallet Id, nd rf number
      Reply
      I applied for HDFC FASTag online with application no. HFR986475 on[protected]. I haven't received any update regarding the same. Customer care no. Is useless. Seems fraud by the bank.
      Reply
      Hdfc bank's fast tag that i applied on 5th Dec by online and fastag customer id and wallet id mail received also amount debited to my account, but still the fastag not received. The toll-free number does not work most of the time and the help email id does not exist. please help

      Customer Id is[protected]

      contact number [protected]
      Reply
      I have brought fastag by hdfc on line on date 2/12/19 my application no HFR 847437 but till now I don't receive any email or sms.sir i have tried to many times to connect to toll free costumar care no. but that is always busy. I have paid ₹500 for the same . Kindly arrange to send fastag as soon as possible.
      Reply
      Dear Sir/Madam,

      I have been applied almost 1 week back and not able to get status. No proper channel to get the status. Kindly review my applications and update.

      Regards
      Reply
      I have applied fastag hdfc on 30 nov 2019
      referance no. [protected]
      may i know the status?
      Reply
      I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable.
      Reply
      I have applied for HDFC FASTAG and my reference being HFR 896479.
      After 7 working days also there has been no communication from HDFC and the customer care provided by the bank is not contactable.
      Bank has already charged Rs 600/- and after there is no response from them.
      Reply
      Customer ID[protected] Trans. ID [protected]

      FASTag not received Dispatch on 07.12.19 throu Blue Dart - Doc No. [protected] it is returned due to address incorrect.

      Please return our Rs. 500/- immediately

      Pradip More [protected]
      [protected]@rediffmail.com
      Reply
      I Have requested fastag on 11-Nov-19. Almost month over Still I didn't get my fastag. I called customer care no proper response. Please take necessary Action to get the fastag. Worst support.

      Fastag Application : HFR357846
      Reply
      It's been A month and I have yet not received my fastag. No one picks from customer service.
      I have HDFC account from last 12 yeara and have a relationship manager also. Inspite of all that noone cares..I would not advise anyone to take fastag from HDFC Pathetic it is .
      Reply
      Customer ID[protected]

      I had applied for fasttag through hdfc and they issued customer id and wallet id and i have not yet received the tag nor am i able to track the status and customer care number is not reachable.
      Reply
      I has been applied for the hdfc fasttag on 27/11/19.Its been 10 days but no communications yet about status. My application no is HFR599008.
      Reply
      I have applied for Fastag RFID for my car on 28.11.2019. Till date I have not received the same, so kinldy let me know when i can able to get it also your helpline number always not working, so better remove that help line number.

      My wallet Id : [protected]
      Transaction reference number: [protected]
      My name: Prasath S
      Reply
      I got the fastag after applying online in hdfc bank. I got the RFID with the details to login.

      But when i tried to create new user with provided details, it throws no record found.

      kindly enable the record. please.
      Reply
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        9
        9.sukhbir
        from Jodhpur, Rajasthan
        Dec 17, 2019
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        Address: House No: M-29, Vinay Nagar Sector 2-A, Gwalior, Madhya Pradesh, 474012

        Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
        I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
        Rs. 500/- deducted form my account but no confirmation email or any call received for fastag. Also attached my vehicle rc.
        HDFC Bank customer support has been notified about the posted complaint.
        May 25, 2020
        Updated by 9.sukhbir         Complaint still pending
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          S
          sansreyas
          from Kuzhithurai, Tamil Nadu
          Dec 17, 2019
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          Address: Palakkad, Kerala, 678008

          I have applied for the fasttag from hdfc bank fastag portal. All the charges are paid and I have also received customer id & wallet id but the fastag sticker that need to be pasted in car still not received from bank and their customer service number is also not reachable. Now is almost 3 weeks past . how to get the sticker. No response from bank or customer care mails.
          Now the money in wallet is of no use without sticker.
          HDFC Bank customer support has been notified about the posted complaint.
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            G
            George Edward
            from Chennai, Tamil Nadu
            Dec 17, 2019
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            I applied for hdfc fastag online on 9/12/19 with appilcation ref no. Hfr975185 and made payment of inr 500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
            I received customer id & wallet id also and got a message as it was recharged for inr 300.
            But i haven't received my sticker yet.If there is any problem with communication address to send the sticker courier please give me some email id or contact number to update it.

            Tried communicating through toll free number so many times, but it is always busy or it plays a music. I want to know when i'll get my sticker
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Prasad116
              from Bengaluru, Karnataka
              Dec 17, 2019
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              Address: Printo Document services pvt ltd., #320/3/5, Siddappalayout, Madiwala Post, Bommanahalli,, 560068
              Website: getprepaidcard.hdfcbank.com/fastag/index.aspx

              I had placed the order online on Dec 4 2019 with ref no: HFR889650 and it has deliver within 7 days as per Acknowledge form HDFC Fastag. But till now i haven't got the Tag. Please take this complaint and resolve asap.

              Date : 04 Dec.
              Website ordered : https://getprepaidcard.hdfcbank.com/fastag/index.aspx.
              Delivery Date : 12/12/2019.

              IMP Note: There is no response from helpline no. and don't no where to go to fix this.
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                DeepakRajK
                from Chennai, Tamil Nadu
                Dec 17, 2019
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                Address: Bangalore, Karnataka, 560066

                I had applied for the HDFC Fastag on: 4/11/2019, for one of my Car KA04MK2146 i see the account ID has been created by not received my Tag, I has been updating the same in the portal and no response nor able to reach Customer care, Number provided is always busy and unable to reach, I need assistance as i need to travel long this month with Tag and its been made mandate, please assist.
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 24, 2019
                Updated by DeepakRajK                 Hello Team,

                Is there any update on this issue?
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                  A
                  Ashish Jokhakar
                  from Vadodara, Gujarat
                  Dec 17, 2019
                  Resolved
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                  Resolved

                  Address: Adajan branch ,Surat, Surat, Gujarat, 395009

                  Hdfc bank fastag — physical fastag not received at registered address


                  I have applied for fastag on 029/11/2019 with hdfc bank, payment of rs 500/- has been deducted also got confirmation for activation & recharge but till today (15/12/2019) havent received physical tag at my address, there is no way of tracking & toll free number never connects.
                  Jan 17, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 17, 2019
                  HDFC Bank Customer Care's response                   Dear Customer,

                  Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

                  -Anay
                  HDFC Bank Customer Assistance
                  View replies
                  I got my customer id and wallet id through sms. When I login, I do not see any thing under Main Control Elements section. Also, how do I know where is my fastag card as it has not been reached yet.
                  Reply
                  My fastag reference number is HFR718823 on dated[protected] but card is not received yet at given address. Please it as early as possible.
                  Reply
                  I have applied for Fastag vide ref no HFR 958439. Rs. 500 has been deducted from my account. No Fastag received till date. Pl look into the matter.
                  Reply
                  What is post track number my hdfc fastag application HFR860498.application date 02|12|2019 after 10 days passed there was no any information send me by hdfc fastag company.
                  Reply
                  I had applied for the Fastag on 26/11/2019 vide ref no HFR552646. ON 30/11/2019 I received a message that it Shall be dispatched within 4 working days but till date i.e 12/12/2019 we still haven't received the Fastag. Please look into it.
                  Reply
                  There was no proper response from the manager and staffs in hdfc bank hosur... they are treating me like a dog...since my card was retained in hdfc atm m.g.road hosur...I was struggling for the past two days without money and card..wat can I do for my expenses...pls do the needful...

                  Thanks & regards
                  C.Jagadeesan
                  Reply
                  Hi, i have done online hdfc fastag registration two week back, but i have not received any communication till now. my APPLICATION ID is HFR887626,
                  i paid 500 rs for this. tell me now to cancel it so, that i can buy manually for other retail outlets. not happy with HDFC service. very bad...
                  Reply
                  I was paying myntra bill yesterday online, amount. 2571 RS is debited but payment not done.
                  Transaction I'd _[protected]-PAYTM
                  Prioritize this and proceed for refund
                  Reply
                  I have ordered Fasttag through HDFC online portal and they have
                  created a wallet and deposited Rs.300 also, but the RFID kit was not
                  yet received or not sent to my house address. I have registered on[protected].

                  Their customer care phone no is not reachable.

                  custID:[protected]
                  WalletID:[protected]
                  Reply
                  Cn u please explain for good reason my ₹177 has been deducted on[protected]...

                  My savings account : rajarhat -gopalpur

                  Refund my money just dnt deduct money without someone's knowledge...
                  Reply
                  Hello Team,

                  I am waiting for fastag applied on 15 November.
                  Application number HFR377666. Tag issue mail got but still tag not received, kindly give me details of courier number for same
                  I called service number 20 times but not connected
                  Reply
                  I am HDFC customer. I applied HDFC fastag online around one week back. Fee had detected twice but no response from HDFC fastag.Please help.

                  regards
                  Rakeah Kumar chawla
                  Reply
                  Hello..AS mentioned in subject please forward me the status of my application. The Toll freee number of HDFC bank fast tag is not working. Payment deducted from my account is Rs. 500/-. This is not fair on part of HDFC bank. If not willing to provide any information or acknowledgment plz dont enter into any of these things & mislead people.
                  Reply
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                    A
                    Ashish Jokhakar
                    from Vadodara, Gujarat
                    Dec 17, 2019
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                    Address: 107 ,Sangna Society ,Near Navyug college,Rander Road ,Surat, Surat, Gujarat, 495009

                    Sir I am primium customer of HDFC Bank, using net banking also & having credit card rigaliya user .I have done payment through this card for fastage ane even mail through I received coustomer I'd & wallet id also .Even I got message also about my balance in card ...But still card not received .even I also generate password on bank side for fastage...Then my self complaint to local HDFC branch they have sent me status in that status payment status failed seen..& I even check credit card statement there payment status seen me done for fastage.. I also sent copy via whatapp to connected local branch stil they have no proper reply ..even I see coustomer care number always seen busy even whole day...hope I get proper support...from this ..u have account with adajan branch Surat
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      swapnilkumbharkar
                      from Sangli, Maharashtra
                      Dec 17, 2019
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                      Address: Sangli, Maharashtra, 416416

                      On 17.12.19 i was travelling via my CAR mh-10-ba-9289 from pune-sangli with valid fastag and full balance on that of rs 600 and crossed NHAI toll plaza on khed-shivapur at 7.59 am, toll plaza did not recognize the fastag hence after 15 mints of fight I paid in cash rs. 95, as per hdfc fastag policy, but after 1.5 hrs the double debit of rs. 95 on fastag message was sent on my reg mobile.
                      I request to refund that rs.95 on my fastag wallet. And govt shall make mandatory for all toll plaza's to make compulsory to update their machinery of scanning fastag and not to harrase clients of fastag to pay double fees on toll plaza...
                      HDFC Bank customer support has been notified about the posted complaint.
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                        I
                        Inout
                        from Kotamangalam, Kerala
                        Dec 17, 2019
                        Resolved
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                        Resolved

                        Address: Pathanamthitta, Kerala, 689541

                        Hdfc bank fastag : sticker not yet received

                        I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
                        After that i received customer id & wallet id on 28/11/2019 through sms. But still i haven't received fast tag sticker.
                        The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards.

                        Please let me know whom should i contact, when i will be getting the fastag sticker
                        Jan 25, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 17, 2019
                        HDFC Bank Customer Care's response                         Dear Customer,

                        Please share with us your email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.

                        -Manoj
                        HDFC Bank Customer Assistance
                        View replies
                        On the process of fastag, amount deducted from CC but i did not get any confirmation. show some error.
                        Reply
                        Dear team,
                        kindly provide me noc certificate from my two wheeler vehicle number MH02 EB 2531.it is needed for removing the hypothication as per the rto rules

                        Regards
                        Ajay patel
                        tel no [protected]
                        Reply
                        Dear Concern,

                        I have do recharge on 10th December 2019. I have not received any message or any wallet ID from your side, and also please let me know when will i receive Fastag.

                        Regards,
                        Tejas Indurkar
                        Reply
                        I have applied for HDFC Fastag online on 28.11.2019, it was to be delivered within 7 working days. Wallet is generated, but the tag is still no despatched, even after 15 working days.
                        Why it is not delivered? I was expecting prompt service from HDFC bank, which very prompt in applying charges from the customer.
                        Reply
                        I did not receive my fastag which i applied on 17 November still today i did not receive fastag nor any email. I have paid 2200 for 2 vehicles. Reference NO. HRF390556
                        Reply
                        HDFC fastag sticker not received yet.
                        Reply
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                          S
                          [email protected]
                          from Pune, Maharashtra
                          Dec 17, 2019
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                          Address: Pune, Pune, Maharashtra

                          Dear Sir/Madam, I have applied for HDFC fast tag on 30th November. I have paid INR 500/-. I have received an email that Tag has been issues successfully on 5th December.
                          My Customer id for Fastag is[protected], The linked account OR wallet id is[protected].

                          Even after 2 weeks I have not received the fastag delivery. I was told I will get it in 5 to 7 working days.

                          I am an existing HDFC bank customer and the money is deducted from the account. I am currently clueless about when it will get delivered ? Whether its really issued OR the money has been lost ? The helpline number doesnot work, bank guys have given NHAI 1033 number, they dont entertain bank issued fastag complaints. I am feeling helpless and hanging.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            J
                            Janardhan99592
                            from Hyderabad, Telangana
                            Dec 17, 2019
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                            Address: 500070

                            I applied for the for the fastag on 08/12/19. For my heavy vehicle class 12 through hdfc portal. I have paid Rs.1100/- for the fastag. On that day they mentioned that we will receive the fastag within 7 days.
                            Till now no response from the HDFC bank side and one more worst thing is Customer care number is not working. This is the worst experience.
                            My fastag reference number: HFR954501
                            HDFC Bank customer support has been notified about the posted complaint.
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                              N
                              nileshanchan
                              from Bengaluru, Karnataka
                              Dec 17, 2019
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                              Address: Raigad, Maharashtra, 410209

                              I had applied for hdfc fastag on 13th Dec 2019 with Fastag application reference number HFR01084812. In the message, it was referred that application PDF will be sent to the registered email Id but I have not received any email yet. Also, no representative has contacted as per the message. Tried to contact the helpline no [protected] which always seems to be busy. There is no way to know the status of the application.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                sujith srinivas
                                from Mumbai, Maharashtra
                                Dec 17, 2019
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                                Address: KR Road Branch, HDFC, 560033

                                It has been 3 weeks but I have not received my fasttag sticker yet. Please help

                                Customer Id is[protected]
                                Phone Number: [protected]

                                I have got all my user id over a mail and all the information. But it is really urgent for the sticker to arrive at the mail address.

                                Please note that HDFC has never provided such bad service till date making the customers wait with a number that is always busy and no email responses to mails sent to FAST TAG team. The regular HDFC helpdesk members dont care about this
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  B
                                  bhaskar patra
                                  from Chennai, Tamil Nadu
                                  Dec 17, 2019
                                  Resolved
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                                  Resolved

                                  Fast tag for application reference no hfr798127 is not delivered yet. It was applied 15 days back and there was commitment to deliver it within 7 days.
                                  However, fast tag customer id and wallet id is issued on 5.12.2019.
                                  Cust id[protected]. Wallet id - [protected].

                                  Still its disappointing that fast tag is not delivered and also there is no tracking process of status.
                                  Jan 18, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 18, 2019
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. Your application has been received at our end and you will receive the Tag within 15 working days from the date of application. The dispatch details of the tag will be shared with you via SMS. Kindly write to fastag.[protected]@insolutionsglobal.com or contact Fastag Helpline at[protected] in case of any clarification or assistance.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  View replies
                                  We have not yet received fastag so please be consider my complaint as soon as possible...application reference number HFR794089
                                  Reply
                                  Wallet got created, amount debited, received message saying card created and will be dispatch in 2 to 3 days. its been a month and not yet received . NO update from the customer care
                                  Services and Sales Queries
                                  [protected] only music for hours and no onepicks when checked with HDFC bank they say they don't know what the hell
                                  Reply
                                  O received message from bank saying "FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]."

                                  But I have not received it yet. Please look into this ASAP.
                                  Reply
                                  Am apply and already paid to fastag but no response till now, customer care not pick the call and every time getting busy

                                  this is worst service

                                  [protected]
                                  Reply
                                  My application number is HFR678168. I have applied for fast tag on 28th November. I have still not received the same.

                                  Their number is always engaged. Also note I have paid twice as the online system had error. I am not able to resolve this as I am unable to connect with anyone.
                                  Reply
                                  I forgot HDFC Fastag user id password. Toll free number found always busy. How to get user id and password
                                  Reply
                                  I have activated my FasTag through HDFC Bank and got a mail in confirmation. I also did log in to the FasTag website. However, there's no information about the RFID sticker yet, and the helpline is perennially busy. Please let me know where and how I can get the RFID sticker.
                                  Reply
                                  HI This is Raghavendra i apply for fastag on 30/01/2020 my application No : HFR01458594 and I got Customer ID no :[protected] and Wallet ID no : [protected] still not received my fastag sticker so where should call, I trying to call toll free no no response. Please solve the problem . thanks
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                                    K
                                    kishor1980
                                    from Mumbai, Maharashtra
                                    Dec 17, 2019
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                                    Address: Hyderabad, Hyderabad, Andhra Pradesh, 500028

                                    HDFC Fastag is one of the worst ever Fastag issuer and playing with customer patience. I have paid almost a month back the amount, still there is no track of Tag issue or status update. My application ref no.HFR640287.

                                    Customer care is 24hrs busy, if it gets connected, they talk like they are sleeping and disconnects the call without resolving your issue. They are playing with customer patience. No other medium except customer care number to contact and it is always busy...you hardly get connected.

                                    Guys please do not go for HDFC Fastag...
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sajith-1983
                                      from Chennai, Tamil Nadu
                                      Dec 17, 2019
                                      Resolved
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                                      Resolved

                                      I have applied for hdfc fastag online with payment of rs.1500 for three cars, also uploaded the necessary supporting documents and vehicle registration certificate on[protected]. After that i received customer id & wallet id on[protected] through sms and email. Even my wallet was recharged for rs.300 per car. But still i haven't received fast tag stickers. Need to know the exact date on which i can receive the tags. Tollfree number provided at the time of online payment[protected] is not connecting even after repeated attempt from 13th dec onwards.
                                      The tollfree does not work and i'm struggling with fastag as it is mandatory from 15th dec onwards.
                                      Jan 19, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 17, 2019
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      View replies
                                      Hello, I have not received my fastag sticker, but I am able to login to fastag app and able to view the balance. Kindly let me know the status. Below the details.
                                      FASTag application HFR817385
                                      Customer Id is[protected]
                                      Reply
                                      I have applied for Fastag from my HDFC account. I am unable to track the status of the same. My application no. is HFR937575.

                                      Please update.

                                      Also please confirm if I can cancel my application and process for refund. Await confirmation from your end at the earliest. I intend to cancel my application please let me know the process.
                                      Reply
                                      I have not yet received the fast tag from HDFC. Not also able to connect with the HDFC customer care for fasttag. Please let me know regarding the same. Please provide some email id or proper number which I can contact and get the status. Note that I also have received sms on 30th November saying that it will be delivered in 4 days
                                      Reply
                                      I have applied for Fastag through HDFC Bank with Ref no. HFR797393 on 29th Nov 2019. At the time of apply, i got the message that i will receive my Fastag within 07 working days but unfortunately i didn't received the same till today i.e. 12th Dec 2019. Kindly help me and let me know the status of my fastag...
                                      Reply
                                      Unable to transfer funds from HDFC to any beneficiary account. Says "We regret to inform you that we could not complete your transaction."

                                      Can I know reason for the same?
                                      Reply
                                      I applied for fastag from HDFC bank on 24th of November. Money is deducted from my account. HDFC bank has sent the fastag customer ID and wallet ID. However they haven't sent the physical fastag so far. Their fastag customer care number is unanswered. And the HDFC Bank customer care say they don't deal with fastag. Need urgent help on this.
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