HDFC Bank Complaints & Reviews

I had applied for hdfc fastag on 30/11/2019 online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 05/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree no does not work called so many times. Iam this type of worst service from hdfc. My application no:hfr811106.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7099 without my concern on date 11/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist membership i'd :
Name :- sumithra a
Mobile no. :- [protected] while registering, now changed to [protected]
Credit card number ending :- 7099

I have applied for fastag and got my wallet id/customer id with balance of 300 rs. But i have not received my sticker yet and its been more than 20 days of applying. Customer care doesn't work and when works then no one pick the call up. I complained about it on hdfc bank customer care number then they suggested to call on same number which i dialed already. No one is there to help on this and i'm very disappointed with hdfc services.

My customer id of fast tag is[protected] & wallet id is [protected].

I have applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 05/12/2019 through sms and email. Even my wallet was recharged for rs.300. But still i haven't received fast tag sticker.
The fastag is already implemented and i'm facing issue with this.
Mail id: [protected]@gmail.com
Mobile no:[protected]
Vehicle registration number: ap09cl8190
Reference number:[protected].
Regards, ganga reddy

I have a home loan with hdfc and wanted to make a pre-payment of my home loan amount (Home loan file no[protected]. However, they wanted me to send me a cheque instead of a real time bank to bank transfer. When i posted the cheque to their london office (From a diff city), they stated that it was wrongly filled in and that i should not write the mortgage number on the front of the cheque.
They also demanded a 6 months bank statement.
They outright refused to accept the real time rtgs or neft bank to bank transfer.
Despite complaining that sending this cheque by post to their london office, which in turn will be directed to delhi hdfc by the london office will be very time consuming they would not accept any other form of home loan repayment option. I find this a hindrance towards timely quick repayment and it makes me wonder if by doing so they would rather continue to charge their monthly emis by making a profit on the high interest their charge.
When i wanted to make a complaint to their customer care or when i asked for the hdfc grievance redressal officer's contact details, i was asked to write the complaint to the london office without specifying as to how will they acknowledge it or address the issue. I was left disappointed by the hdfc, london.

I've been hdfc bank customer since 7 years but never faced such pathetic service.
I applied for the fastag on 4th dec and it's been 14 days now and i have not received it though promised to deliver within 7 days.

Application reference number - hfr900406

Not able to call support as the number is either busy or unavailable.

Not at all expected from reputed bank like hdfc. Do fastrack your processing and don't make other's life hell.

Hi i use my credit card on aliexpress site and the items are defaulted so they start my refund process on 3 dec 2019 and they issue arn no on 9 the dec with full refund but the refund doesn't come in my credit car account. I get my refund from aliexpress with arn no 74547069339020027752278 but hdfc bank didn't transfer my funds in my credit card. I want my refund back which is 4.66 usd dated 9/12/19.

I have applied for fastag through hdfc on 28th november 2019 (Application ref no: hfr653523). Received a mail from hdfc on 4th december stating fastag issued successfully containing fastag i'd and wallet number. But i didn't receive the physical fastag till today (17th dec 2019) nor didn't receive any courier information related to dispatch of fastag. While applying fastag, it was mentioned that will be getting fastag within 7 working days. But it is almost three weeks since i applied fastag.

Also calling customer care number it is always busy

I'd purchased fastag through hdfc bank.

The fastag was created successfully on 23 nov 2019. And 300 rs also has been recharged on same day.

Also received message that the fastag card/sticker will be delivered in 3-4 working days as of 28 nov 2019. However, i'm yet to receive the same. Tried calling the toll number [protected], since 10 days, but no use. Either the number is busy or nobody picks up the call.

The hdfc phone banking says that they don't support fastag related queries and gave a mail id (Status. [protected]@sahaj.co.in), which doesn't work. The mail bounced back saying email address doesnt exist.

Please let me know the status of delivery at the earliest and from where should i receive the card now.

This is really frustrating experience with hdfc bank service as they don't own the fastag service though i purchased it through them and no clue what's happened to my card.

I've travel plans this week and need this card as soon as possible.

Hi
I have applied for fastag from hdfc bank and i got mail from hdfc that "your fastag has been successfully recharged for rs. 300 on 12/6/2019 11:08:05 pm. Our reference number for the transaction is[protected]".
And customer id is[protected].

However, i have not received fastag sticker till now. And the customer care number is always busy.

Hi my self nandhini j i'm working in nelson manikam road nm tower, hdb financial services as hdfc prime banker, i joined in last year. Beginning itself shift timings 9.30 to 6.30 after few days they i'll ask to extend our shift timings for 7pm, then after few months they i'll made us to extend for till 8.30. Nearly we are working more 11 hours per day. We don't have any option to survive there. We i'll extending our shift timings and we left...

I have applied for fastag through hdfc on 29th november 2019 (Ref no: hfr774378). Received a mail from hdfc on 5th december stating fastag issued successfully containing fastag i'd and wallet number. But i didn't receive the physical fastag till today (17th dec 2019) nor didn't receive any courier information related to dispatch of fastag. While applying fastag, it was mentioned that will be getting fastag within 7 working days. But it is almost three weeks since i applied fastag.

I have applied for fastag on 30th nov and have not received yet. I have to travel on 20th dec'19. My application number is hfr793666. I applied because of promise of providing fastag in 7 working days however not received after 13 working days. Hence please issue it till 19th dec.
Already tried to complaint at toll free number however not received good response also difficulty on contacting toll free number. That is another challenge. Overall it's useless service.

Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
Rs. 500/- deducted form my account but no confirmation email or any call received for fastag. Also attached my vehicle rc.

I have applied for the fasttag from hdfc bank fastag portal. All the charges are paid and I have also received customer id & wallet id but the fastag sticker that need to be pasted in car still not received from bank and their customer service number is also not reachable. Now is almost 3 weeks past . how to get the sticker. No response from bank or customer care mails.
Now the money in wallet is of no use without sticker.

I applied for hdfc fastag online on 9/12/19 with appilcation ref no. Hfr975185 and made payment of inr 500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
I received customer id & wallet id also and got a message as it was recharged for inr 300.
But i haven't received my sticker yet.If there is any problem with communication address to send the sticker courier please give me some email id or contact number to update it.

Tried communicating through toll free number so many times, but it is always busy or it plays a music. I want to know when i'll get my sticker

I had placed the order online on Dec 4 2019 with ref no: HFR889650 and it has deliver within 7 days as per Acknowledge form HDFC Fastag. But till now i haven't got the Tag. Please take this complaint and resolve asap.

Date : 04 Dec.
Website ordered : https://getprepaidcard.hdfcbank.com/fastag/index.aspx.
Delivery Date : 12/12/2019.

IMP Note: There is no response from helpline no. and don't no where to go to fix this.

I had applied for the HDFC Fastag on: 4/11/2019, for one of my Car KA04MK2146 i see the account ID has been created by not received my Tag, I has been updating the same in the portal and no response nor able to reach Customer care, Number provided is always busy and unable to reach, I need assistance as i need to travel long this month with Tag and its been made mandate, please assist.

Hdfc bank fastag — physical fastag not received at registered address


I have applied for fastag on 029/11/2019 with hdfc bank, payment of rs 500/- has been deducted also got confirmation for activation & recharge but till today (15/12/2019) havent received physical tag at my address, there is no way of tracking & toll free number never connects.

Sir I am primium customer of HDFC Bank, using net banking also & having credit card rigaliya user .I have done payment through this card for fastage ane even mail through I received coustomer I'd & wallet id also .Even I got message also about my balance in card ...But still card not received .even I also generate password on bank side for fastage...Then my self complaint to local HDFC branch they have sent me status in that status payment status failed seen..& I even check credit card statement there payment status seen me done for fastage.. I also sent copy via whatapp to connected local branch stil they have no proper reply ..even I see coustomer care number always seen busy even whole day...hope I get proper support...from this ..u have account with adajan branch Surat