HDFC Bank Complaints & Reviews

I applied for hdfc fastag online on 29/11/2019 with appilcation ref no. Hfr747227 and made payment of inr.500. I have also uploaded the necessary supporting documents of vehicle registration certificate.
After that i received customer id & wallet id on 04/12/2019 through sms. And even my wallet was recharged for inr.300, but still i haven't received fast tag sticker.

I've also attached the sms details that received from...

I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Now how can we get the physical fastag sticker and...

I had applied for fastag with reference number hfr819530 on 30th of november 2019. I have still not received the fastag at my address.

I have received the wallet id and already registered for online recharge.

The wallet is showing the money credited also but still no sign of the fastag.

What is the use of the wallet and online portal if the fastag itself is not on my car.

Resolve...

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount).

Customer id is[protected]. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

I have been with hdfc for 10 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster...

I have applied for hdfc bank fast tag on 1st of december. On the same day i had got a message that i will be receiving that tag after 7 working days. On 6th of december i have got a message that tag has been issued successfully. But till date i have not received that tag. I have been trying on your customer care number but it was busy all the time.

My customer id is[protected] and wallet id is [protected]. For your reference....

Hi all,
I have applied for hdfc fastag on 30th november. But i have not yet received.

I received below message and that's it. No communication done by bank.

"update: fastag application hfr808206 was successful.
You will receive a pdf on registered email id and fastag in 7 working days.
For details, call [protected]"

Tried calling toll free number but did not got any response....

I booked fastag for my personal car on 23rd nov. 2019. On 30th nov. 2019 received message the fastag will be dispatched within 4 working days. But i failed to receive the fastag until today (14th dec. 2019). I'm afraid i will be trouble (Can not ride my car through a toll or maybe penalized) as the govt. Of india motor vehicle act. The deadline to get the fastag is by 15th dec. 2019.

I was unable to receive assistance from...

I had applied for fastag through hdfc bank since i have my salary and savings account in hdfc and i received a message on 6th december, 2019 that it has been issued but till date i have not received the fastag. I tried calling the customer care number:[protected] and it is always busy and no one receives the call and their fastag website is useless where the buttons don't work nor it has any details where we can raise an issue. If hdfc...

Hdfc bank's fast tag that i applied on 26 Nov payment got deducted at same time, got the SMS card will dispatched in two working days, haven't received yet and customer care number always busy...and no one responding.. is this a way treating customers form Hdfc bank.....

Did not receive the card till date though it was added to my wallet on 6th december.
The status is displayed as active when i login to my hdfc fastag account.

I have tried reaching out to the customer care number ([protected]) several times, but it simply does not get connected. For once it did and the service representative put me on hold and the call was disconnected.

Below mail was received from hdfc...

I am a hdfc bank customer and have savings account since 3 years
I have applied for fastag via www.hdfcbank.com and paid rs. 500 on 07.12.2019. The amount has been deducted from my account and an application reference number is given: hfr946453 with my application pdf copy said to be mailed.

But neither i received any mail or fastag nor refund of my money.

Customer service no: [protected] is always busy...

Dear sir/madam,

With the reference of the above pl act no 14262523, which i had taken loan of 3 lac in the year 2009 and paid 21 emi to this bank. But suddenly i lost the job and because of that my installment was defaulted. I inform them this by mail to customer care team, but this bank make my life horrible to me and my family for my mistake of taking pl loan.

They reported cibil and because of that my career...

I have applied for fastag of my 2 cars via hdfc bank online. I have paid 1000/- (500/- for each car) and applied for fastag on 8th dec 2019. My fastag application reference number is - hfr964576.
It been 7 days i have not received my tags. Also the customer support number provided in always busy.
Kindly register my complaint against hdfc bank for not providing my fastags despite the prepayment of 1000/- and offering no support...

I had applied online for a fast tag with hdfc i have no updates yet on it..
I have paid 500 online and i have tried calling the help line and i can't get any response.

It's been two weeks and i don't even have any means to track the status of my application.
I have not received any sms regarding the card being dispatched and i reached the branch at whitefield itpl bangalore they did not have any proper justification...

Dear sir,
I ordered a fastag on 29 nov.2019. But i have not received my fastag till now. Pls provide my fastag sticker asap. My reference id is hfr569660.

There is no way to contact hdfc fastag team as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years and this is the worst moment with them.
The purpose of applying online is faster processing otherwise...

I applied for fast tag 10 days back with reference no hfr953811. Rs 500 deducted from my account, since then no response from bank, customer care number is not working, no email provided how can i track my order..., i have called at customer care number but no response also not able to contact any hdfc branch it's already 14 th december today, only 1 day to go for fast tag, what next is confusing.....

I have applied for two fastags on 10th nov but i have received only one but made payment for both,
I haven't received tag for ka53md9214.
Customer care number is always busy and seems there is no other way to reach them.
Travelling out of city in next 2 days not sure what difficulties i would face because of hdfc.
Luckily i got connected to customer care once and they asked to drop an email to mentioned mail id...

I have emailed my request for addition of my vehicle number in my hdfc fastag account along with rc book on 6/12/19.
I have send two reminder email. Also talked with customer executive five times.
Till date my request is pending.
The use of fastag is compulsory from tomorrow. I have to avail local user benifit on my nearest toll. So it is must to add my vehicle number in my tag account.
I am having three vehicles....

Hi,

Kindly help as i need to travel by tomorrow.
Fastag been bought aa per the advertisement by hdfc bank that they deliver within 7 days. I bought it in nov 25 but i havnt got the device yet or not even a msg from the bank or none of the email n toll free number working. Request you to take action on this bank immediately. Customer id[protected]....

Dear hdfc

Reference to my earlier complaint, please note link you provided to submit fast tag complaint is not proper. Link is not showing fast tag reference in box and asking complaint number.

Please confirm what to do now

My fast tag application nunber is : hfr658747

Costumer id :[protected]

I have applied for 3 cars and paid 1500rs online from debit card br...