HDFC Bank Complaints & Reviews

I applied for fastag from hdfc site on november 14,.. Registered and uploaded all documents, 600rs deducted for same but i neither got confirmation sms or email for same. It has been over a month and i have not received anything. Customer care number does not work, email id does not work, home branch says we cannot do anything. Regretting buying this from hdfc.
In short they have made sure you cannot reach them in case you have fastag issue

I have applied for fastag on 30 november via reference number hfr783240 through hdfc bank. I have not received the fastag though the wallet id has been created on 5 december. There is no way to track the status of the fastag and the customer care number is always busy. Please let me know the status of fastag and how many days it will take to be delivered.

I applied for hdfc fastag online and made payment of inr.500 on 29th nov 2019. I have also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 04/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
Calling your helpline, i got reply saying the fastag has been issued but not dispatched. Its more than 10 days and i need to travel using the national highways.
My details
Name: rajesh potphode
Vehicle regis.: mh 02 jp 2671
Mob: [protected]

I applied for hdfc fastag online and made payment of inr.500. I have also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 05/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
Customer id[protected]

Hi,

My application for fastag was successful on 8th dec 2019 by paying 500 for my car. Today, i got an email stating fastag has been successfully recharged for rs. 300 on 12/15/2019 12:06:35 pm with a transaction reference number but still not received with the fastag yet.
Could you please update when i will be receiving it as calling the help line number was unsuccessful. Also, i suggest that there should be a dedicated cell to answer customer queries as "[protected]" is always busy. It should work atleast now.

Ordered fastag sticker online from hdfc website. Amount detected but product not received, no mail no sms. Have the application reference number after payment. The customer care number is of no use. Always busy tone.

I need my money back.

The tollfree does not work most of the times and i'm struggling to get fastag as it is going to be mandatory from 15th dec onwards.

My payment was successful.

I have applied for fastag from hdfc bank on 02nd dec and i have received several messages that your fastag has been successfully recharged with application no - hfr846001 but fastag has not been delivered on my address which i have mentioned while applying for it.

It was mentioned on the form that i will be getting my fastag in 7 days but still i haven't received any.

Request you to please take action on this asap as nobody is picking up the phone on customer care.

Regards,
Varun sehgal

Team, is have applied for my fastag on 30-11-19 and till date I have not received it. I have got the message that the card has been issued and has been recharged with 300 Rs. But the tag is not yet reached to my mailing address.

My reference number is HFR798224.

No one is picking up on the helpline number.

Help me out here.

Hi
I purchased fastag online through hdfc bank but didn't receive any confirmation mail. I purchase 1 week ago but till now not received any confirmation email. I am keep trying to call customer care but keep on engage or not working. What should i do.. My fastag application reference no hfr01039253.
I paid full amount for car fastag application 500rs.
Customer care phone numbers not working.
I have tried 1033 help also but no response from them.

I have applied for the HDFC Bank fastag services on 2nd Of December and paid for the same on the very same day. It was mentioned that I would be getting a pdf on my email and a message on my registered mobile number but none of them was provided by the bank.

My reference number is HFR 854196.
My vehicle No. is ka03mx7135

How can I know weather the Tag id is generated and how we can track it .

I have applied fasttag from hdfc portal on 30th november 2019. Still it not delivered. I also trying to call toll free number but most of the time it's showing buzy and not answering even after waiting for long time i. E. 15-20 mins. I got my wallet number and welcome email from hdfc fasttag. Today is last date of extended period and still not received. Where is the quick help?

My HDFC fastag order reference number is HFR810864.
15days completed, not sent the fastag card to me. I called twice by waiting 20min on call. No use.
Now govt final date was completed. If HDFC don’t have the capacity then why they are advertising. T

My time got wasted and i paid 500 rs. I need this card urgently

I applied for 2 fastag from my hdfc bank a/c for which i have been debited rs.1000/- for 2 fastags. Out of which i have received 1 fastag 2 weeks ago n didn't receive 2nd fastag. Customer helpline no is also busy 24*7.
Details as below

E-mail - [protected]@gmail.com
Mobile no.- [protected]
Customer id is[protected] & wallet id is [protected].
Received tagid is 34161fa8203288ac0464c3a0 for vehicle no. Mh12jm6169
Not received tagid is 34161fa8203288ac04648c40 for vehicle no. Mh12ld3069
Plz send me the solution on my e-mail

I was applied hdfc fastag 14/11/2019 reference no hfr372434, but after one month my fastag is not dispatch & also not received. Hdfc application receipt clear mention fastag will be delivered with in 7-8 working days.
As per new government rule from 15/12/2019 double amount will be pay if you have no fastag.
So please support me & advise me abot this.
Hdfc fastag customer care no. Is not working properly & not given any satisfied answer.
So please resolve this issue on top priority basis because i am daily travel.

Refund reference # 75503729327035283023968

This is to inform you that refund of amount rs. 748.0000 has not reflected in my credit card on 23.11.19.

I have purchased some items from amazon & returned back them. Amazon already refunded my money as per the telephonic conversation & they have given the reference number too.

Please resolve my issue.

Thanks

I applied for fastag from hdfc bank fastag portal. I also paid rs. 500 during the registration. I have just received customer id & wallet id on my cell number however, i have not received the physical fastag. I called hdfc bank toll free number and they told me to call the[protected] number which is never reachable. I have been trying to reach this number from last 3-4 days but either its engaged or no response. I again called hdfc bank number and they gave me a email id: status. [protected]@sahaj.co.in. I had doubts as to why they gave me an email id with sahaj.co.in instead of hdfcbank.com domain. Even after the doubt, i thought to give it a try and send an email to that email id without any information, and to my surprise i received delivery failure. Now i do not have any communication neither i have any update as to where is my fastag and/or what happened of my money?

Requesting the bank to provide legitimate information to connect with them for issues. Also the fastag application is so poorly made, its not even updated neither it is user friendly.

Sir,
I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Fastag application reference number - hfr467823

Now it more than 20 days. Hdfc told me that fastag will recevied within 7 working days.
When i get it?

Provide me fastag or cancel my order, because due to this i am unable to purchase an new fastag card form any other services provider.

I applied for hdfc fastag online on 22/11/2019 with appilcation ref no. Hfr469579 and made payment of inr 500.
After that i received customer id & wallet id on 24/12/2019 through sms. And even my wallet was recharged for inr.300 (Reference number for the transaction is[protected]. But still i haven't received fast tag sticker.

Tried communicating through toll free number so many times, but it is always busy.

Due to this i have purchased fasttag from outside and now i want refund of my inr 500 that i paid online.

I have applied for fastag on 04/12/2019 with hdfc bank, payment of rs 500/- has been deducted also got confirmation for activation & recharge but till today (15/12/2019) havent received physical tag at my address, there is no way of tracking & toll free number never connects.
Details are as follows...
Vehicle no: gj 12 ds 7272
Wallet id : [protected]
Login id :[protected]
Registered mobile no: [protected]

I applied for hdfc fastag online on 01/12/2019 with appilcation ref no. Hfr82428 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
After that i received customer id & wallet id on 05/12/2019 through sms. And even my wallet was recharged for inr 300. But still i have not received my fast tag sticker.

Tried communicating through toll free number so many times, but it is always busy.