HDFC Bank Complaints & Reviews

I am an hdfc bank credit cardholder. I registered a fastag wallet on 04/11/2019. Customer id is[protected]. My vehicle no. Tn23 ck4155. And my email id is [protected]@gmail.com. My registered ph. No. Is [protected]. So far i have not received any fastag sticker. I contacted a local hdfc branck office. They said it will be sent by courier. And toll free number also always busy. No response so far. Kindly do needful.

I applied for fastag on 01.12.19 through your bank i have received a wallet also but i did not receive fastag till today the customer care is also not responding in this issue the time is also very short i. E 15.12.19. It is very difficult to me to bring my car, and custer id:[protected] and my fastag id:34161fa8203288ac04954ac0 the account open date is 06.12.19 and my application no hfr822127.

Dear team i applied for hdfc fastag id on 28th nov and the amount got deducted twice. After the first successful transaction (₹500 debited from my hdfc credit card) however got a message that server encountered problems post it nothing worked. After talking to the hdfc bank call centre applied for fastag once again and it went through received a message with application reference as hfr12532. Then on 1st dec received an email stating. "dear customer, your fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. Hdfc bank limited" however i have still not received my fastag. Pls help my number is [protected]. Or [protected]

There had been no response on the fastag number [protected]. Kindly help

I had a hdfc regalia platinum card which i had paid all the outstanding amount in july, and asked to be closed, which the bank staff agreed to. But they have failed to close the card. Since i had no intent o[censored]sing a credit card anymore, i had misplaced the card and had not been using it for a while, when i suddenly started getting messages that i have been charged renewal charges on my card. I called up customer care cell and told them i had lost my card and i would want the card closed as i do not have possession of it and i had asked to block and close it. Again, i was told it was taken care of and that they would be forwarding me a link to initiate the formalities, but no one sent any link till date. I have been trying to contact the authorities on multiple ocassions, but i am only been going round in circles as the old card has been blocked now, and i do not know the details of the reissued card as i have not received any, and am unable to fill any closure application forms. I have been receiving harrassing calls to pay up the outstanding amount. I have not made any transactions on the card after the final settlement, and the charges that are levied are renewal charges which have been added without my consent. I am now receiving notification that the outstanding amount has been blocked on my savings bank account. This is preposterous! I want the renewal charges recalled as i do not want to pay up for the mess up from hdfc employees side.

Dear Sir
I had paid an amount of Rs. 500 on 5th December through my HDFC credit card for the procurement of Fastag for my car. The amount was deducted but I have not received the Fastag till date. I have received an email and sms of issue of Fastag on 5th December with customer ID[protected]. Kindly let me know the details.

I have applied for hdfc fastag online and i received a sms on 28/nov/2019, "update: your fastag wallet has been created! Card will be dispatched in 3-4 working days. For any queries contact toll free number…
My customer id and wallet id have been created as well.

Please help me out why the fastag has not been dispatched yet? There is no further intimation after that sms.
Please contact me at [protected]@gmail.com

Hi,

Applied for fastag online, shown transaction failed, but amount rs.500 /- has been deducted though the transaction was failed, didnt got any confirmation about amount deduction from card. Few days later, i came to know only through sms from hdfc, saying my fastag has been processed. Received the fastag customer id and wallet id. Till now there were information about delivery details about fastag, always contact number is busy. There is no proper response from hdfc.

Please do the needful and help me to proceed further on this.

Fastag applied on 26th of november 2019. Reference id is HFR551587 Fastag has been issued. Customer id is[protected]. But fastag is still awaited. It is not delievered and recieved yet.

Atul Kumar

I purchased a samsung m-30 phone rom amazon on 7th september with my hdfc debit card. As per offer 5% or upto rs.1000 must have been credited within 90 days from the purchase but its been 97 days and my cashback has not been credited to my account. Also on complaining the hdfc customer support agent said the complaint has been escalated but i was not provided with any token number for the same. Hdfc and its offers are fraud... I reall thought that being one of the best private banks atleast they would keep up there word.

Parth vaidhya

Mob: [protected]

Hdfc bank's fast tag that i applied on 7th dec. It was said that i will receive a call back from their representative but till today i got no updates from them. The toll-free number does not work most of the time and the help email id does not exist. Even till nowni have not received my fastag. Their toll free no on website does not exist. When i contacted hdfc bank they told only fastag department of hdfc can answer it. But there is no way to contact them and get any update on it.

Application reference no: hfr 939049

Hi
I applied for fastag on 3rd dec and i have submitted the all the required document through online and i got a mail with customer id & wallet id detail, but no information regarding how to collect my fastag.

My application reference no is hfr870305.

There is helpline [protected] is not connecting even once in last 10 days. Tried calling hdfc bank customer care, they gave status. [protected]@sahaj.co.in email to contact further, but all mails are bouncing with this id.

It will be great if you could update the status of my fastag courier details.

Thanks
Basavaraj a w

I applied for hdfc bank fastag 0n 30-11-19. Application reference no is hfr803993. As of now i have not received the fast tag. Toll free number does not work. I donot know my application is being processed or not. I am feeling that i should not have applied it through hdfc bank. I should have opt another bank. There is poor response from hdfc bank and customer service is nil.

Dear sir/madam,

I tried to paas through the fastag line on 9-11-19, but that was not accessible then the toll plaza management instructed to pay money.
Then i paid money and go away from tollplaza, after some time i got a message from hdfc fastag team, your money was debited.

I raised a request through mail, call on same day but till now the problem isn't solved.

Regarding this i called and mail to our team but no response and no solution.

Kindly solve my problem and refund it back to my fastag account.

Thanks & regards
Y. Vijayamadhavi
W/o nagaraju
Ap07dp1747
[protected]
Yadala. [protected]@gmail.com

I applied for hdfc fastag online on 01/12/2019 with appilcation ref no. Hfr821676 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms. And even my wallet was recharged for inr.300 (Reference number for the transaction is[protected]. But still i haven't received fast tag sticker.

I've also attached the sms details that received from the hdfc bank.

Tried communicating through toll free number so many times, but it is always busy.

I have applied for the fasttag from hdfc bank fastag portal on november 14th. I have already paid rs. 500 through hdfc fastag portal. I have just received customer id & wallet id on november 24th and i also received a message that fastag will be sent soon. But, i've not received fastag from bank and their customer service number is always busy. I've tried many times on multiple days but it's always busy.

My fastag application id# hfr374768

Dear sir,

I ordered online hdfc fastag with application no : hfr537812 on[protected].
But till date i didn't received my fastag. Twice i get the message from hdfc bank side that your fastag has been issued successfully.
With customer id is[protected] and wallet id [protected] on[protected].
Tiil date didn't received my fastag physically.

Please note that i had applied for the fast tag on 29th dec 2019, and i had received a text message saying that fast tag has been issued successfully, but till today the fast tag is not received. Fast tag reference no. Is hfr 762689. Hdfc advertise that fast tag will be delivered in 7 working days, but till not its not delivered, which is really awful and stressful. Who will be liable for any penalties or fines which i have to pay any circumstances. This is really bad.

Hdfc bank fastag — application reference number: hfr721553
6c, tanzeel park, pachalam, cochin 12 (Adv pramod, [protected])

I have applied hdfc fastag through online and made payment through my credit card on 29/11/2019 the reference number of the application is hfr721553. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 12 years now and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Hello,

I want to reset my password of my fastag account as i forgot my password. The website is crap at best. And no one picks up the helpline.

This is just b. S. I need my money back until they fix these issues.
Also, please let me know if i need to file a complaint at another forum.

The hdfc guys took my money and offer very bad service. Looks like this fastag has become fast-scam for the banks to make money

Thanks
-ram

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.