HDFC Bank Complaints & Reviews

Address: 143001

Dear sir,

I ordered online hdfc fastag with application no : hfr537812 on[protected].
But till date i didn't received my fastag. Twice i get the message from hdfc bank side that your fastag has been issued successfully.
With customer id is[protected] and wallet id [protected] on[protected].
Tiil date didn't received my fastag physically.

Dec 14, 2019

Complaint marked as Resolved

I got my hdfc FASTag . Thanks .

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

HDFC Bank Customer Care's response Dear Customer,

We have dispatched your tag through Blue dart courier on December 11, 2019, vide AWB no. [protected]. The tag has been delivered on December 13, 2019.

-Bejoy
HDFC Bank Customer Assistance

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Address: Flat no. 1501, tower t8, Blue ridge, Rajiv gandhi IT park, pune, Pune, Maharashtra, 411057

Please note that i had applied for the fast tag on 29th dec 2019, and i had received a text message saying that fast tag has been issued successfully, but till today the fast tag is not received. Fast tag reference no. Is hfr 762689. Hdfc advertise that fast tag will be delivered in 7 working days, but till not its not delivered, which is really awful and stressful. Who will be liable for any penalties or fines which i have to pay any circumstances. This is really bad.

HDFC Bank customer support has been notified about the posted complaint.

Dec 13, 2019

Updated by ravi4u1986 Also kindly note that HDFC fast tag customer care number doesn't work.

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Address: 6c,Tanzeel Park,Pachalam, Ernakulam, Kerala, 682012

Hdfc bank fastag — application reference number: hfr721553
6c, tanzeel park, pachalam, cochin 12 (Adv pramod, [protected])

I have applied hdfc fastag through online and made payment through my credit card on 29/11/2019 the reference number of the application is hfr721553. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 12 years now and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560035

Hello,

I want to reset my password of my fastag account as i forgot my password. The website is crap at best. And no one picks up the helpline.

This is just b. S. I need my money back until they fix these issues.
Also, please let me know if i need to file a complaint at another forum.

The hdfc guys took my money and offer very bad service. Looks like this fastag has become fast-scam for the banks to make money

Thanks
-ram

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560073

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Jan 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance

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Address: Bharuch, Gujarat

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable.

Cut ID.[protected]

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Address: Mahindra city, Kanchipuram, Tamil Nadu, 603203

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr968343. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 5 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560035

Hello team

This is reference to my fastag application reference no. Hfr470002 for the application of fastag on date 22 november 2019. I have paid rs.500 for my fastag and communication has been received after that. Additionally, toll free numbers are not working. There is not even a link to track application or cancel application.
Can you please let me know the status. Why i didn’t received my fastag and when i can get my fastag.

Dec 24, 2019

Complaint marked as Resolved

Hi team I sent mail to [email protected] on 3rd December 2019. Still there is no reply. Please reopen the complain

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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A

Anand87eee

from Bengaluru, Karnataka

Dec 13, 2019

Hi team I sent mail to fastag.[protected]@insolutionsglobal.com on 3rd December 2019. Still there is no reply.

Reply

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Address: 400705

Paid online for FASTAG through HDFC Bank on 7th Dec'19 but no acknowledge or details have been sent to my email or mobile number. No clue about whether i am going to get it or not? - The money is debited.

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Address: 24/721, SATYAM APPARTMENT,NEAR GORWA ITI, REFINARY ROAD, VADODARA, Vadodara, Gujarat, 390016

I have registered for the HDFC fasteg.my user id and wallet id open .but Fastag not delivered to me on my address after more than 20 days.please reply me why my Fastag not delivered to my address and make process for Fastag delivered on my address. Your complain number for Fastag is not taken anybody.so I have not registered complain on your Fastag complain number.

Dec 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 12, 2019

Updated by Kk* My customer ID is[protected]

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Address: 77 Devi illam, mgr nagar, gengu reddy kuppam , thiruninravur, Tiruvallur, Tamil Nadu, 602024

I have applied for fastag through hdfc bank on 28 nov 2019. I'm customer of hdfc. I have not still received my fastag. I contacted toll free number, spoke to gaurav in customer care, he said your application is under process. I dont know for long should I wait. It has been more than 15 days that the application is under process.
I'm really having hard time to get the fastag from a reputed bank. Like HDFC. My ref no HFR708871. Mobile number [protected], customer id no[protected].

Waste of time .. Is there any one from bank who really cares about customer service. Very horrible experience..

Could some one look into this issue?

Uday

HDFC Bank customer support has been notified about the posted complaint.

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Address: Sector 23 Faridabad, Faridabad, Haryana, 121005

My name is Firoz Alam.

I live in Faridabad and I am working in Gurgaon.

I have only one credit card with HDFC credit card is [protected].

The matter is that HDFC is saying you have one more credit card which no. [protected] but i have never applied for this card.
When I spoke with Gaurav HDFC customer care he said this card is in name Firoz Jabiullah Shah and issued in Thane Maharashtra.
Just try to understand when I live in Faridabad so how can they issue credit card in Maharashtra Thane in my name. And also name is not matching because my name is only FIROZ ALAM. They hold my entire savings account Amount. So everyone can see how fraudulent activities is going on. Hdfc is harassing me. I was a very loyal customer for them from last 3 years. But this experience was very bitter.

Firoz Alam
Mobile no. [protected]

HDFC Bank customer support has been notified about the posted complaint.

Dec 17, 2019

Updated by alamfiroz394 I did not get any update on my issue.

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Hi team
I am purchase fastag from hdfc bank and online payment of rupees 500 by my debit card but i have not received any mail about pdf of my user id so i am not able to see any information about my fastag. I am call several times toll free number provided by message but no one can receive my call. My application number is hfr984838. Please solve my problem as soon as possible.

Jan 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 12, 2019

Updated by Raunik Bhardwaj I have not received any complaint number of my registered complain

Verified Support

Dec 12, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Bejoy
HDFC Bank Customer Assistance

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Date: Dec 12, 2019
Application No. HFR01045757
I had applied for fastag using hdfc portal using my HDFC Debit card. However I have not received any welcome email or receipt of the application. Also, I was charged Rs. 100 for fastag issuance but in HDFC advertisement they state no issuance fee till 30th Dec'19.
I request the bank to send the online receipt on email along with the refund of Rs. 100 to my bank.
Attached is the snapshot from HDFC portal showcasing the offer details.

HDFC Bank customer support has been notified about the posted complaint.

Dec 12, 2019

Updated by kapil angraje Also wanted to update that their toll free no. for Services and Sales Queries:[protected] is always busy and not reachable.

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I have applied for hdfc fasttag on 08/12/2019. And no communication yet about the status. My application number is: HFR963539. At time of payment confirmation it is clearly mentioned that will get a email for same but today is 14/12/19 and no mail and no update.
Trying to contact on toll free no but no response.. feel like betrayed. No response from hdfc.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600125

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount, 200 as the top up amount and 100 as processing fee). The reference number of the application is hfr869577 on 3rd Dec 2019. I have uploaded RC copy as demanded

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. We tried to reach local back for update where staff is not responding properly, they get rude.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status. If bank has lot of load and able to supply in time then please let government know about this.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Rewari, Haryana

I have applied for fast tag before 2 week, but i ahvenot received the tag till now, nor i am able to contact any concern person the status is showing pending on line ..helpline number is always coming busy..i want to cancel my request, please refund my money and cancel the request, i ll purchase it from any of toll plaza ...as i have to daily pay heavy amount on toll, earlier i was traveling on monthly pass tag. please support

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I am purchased fastag from hdfc bank but I am not received any pdf mail for my user I'd so how would I have to login my account. my application no is HFR984838.I am call so many times toll free no provided by message but no one can receive the call .So I am requested please solve my problem otherwise refund my amount of rupees 500 and I will purchase fastag from other bank

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Address: HDFC Bank Ltd., Anna Nagar I, Chennai, TamilNadu, Chennai, Tamil Nadu, 600040

Dear HDFC Bank,

I have opened a PPF Account online with HDFC in Anna Nagar-I, Chennai, Tamil Nadu branch with Rs. 1000 as initial amount.

Now, I want to transfer some more money to it online, but for that I am not able to add the account as beneficiary.

It is giving error message as "Invalid Account Number".

I am wondering how can It is possible, as the A/c opened online are not...

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Address: swasthya nagar near royal bunglow city, Indore, Madhya Pradesh, 452010

I am having -732 rupees in my account and it has been hold as mirevenue by gefu on 12 dec 2019. Please let me know why it is negative and how the bank account is holding the negative amount.

There is no debit transaction of date 12/12/2019.
Pease resolve this as soon as possible.

Account holder name - padmavati rai
My acc no is [protected]
Account type - salaried
Emai id - [protected]@gmail.com

Jan 25, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is an outstanding charge [ECS etc...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

For further assistance on your outstanding charges, we request you to visit your account branch.

Please feel free to write to us using below URL further assistance

http://bit.ly/34gix01

-Nadia
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 552

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