HDFC Bank Complaints & Reviews

I have applied for the fasttag from hdfc bank fastag portal. I have already filled the form, submitted the relevant documents and paid, but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. No email id to contact.

Hello,

It's been a pathetic experience for me purchasing the Fast tag from HDFC, Despite being a valued customer I am completely unsatisfied with there unstructured, unorganized way of handling these fastags. My Fastag Application Number is: HFR902024, There is no way I can track this and the call center number is not working either. Kindly look into the matter at the earliest or refund my money.

Dissapointed
Balaji L

Dear Customer,
Your FasTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. Please visit https://fastag.hdfcbank.com/RetailRoadUserLogin/Index if you are retail user or https://fastag.hdfcbank.com/CorporateUserLogin/Index if you are corporate user
Dear Customer,
Your FasTag has been Successfully Recharged for Rs. 300 on 12/5/2019 2:23:32 AM. Our reference Number for the transaction is[protected]. Balance amount in the Account is Rs. 300.00 - HDFC Bank Ltd.
Warm regards,
HDFC Bank

I have login in my account and everything is good. But still i didn't receive any sticker to paste in my car. I tried multiple times calling customer care but no proper response. And always no one is picking the call. per day i am able to speck to one persons that also there are saying it will be couriered but no courier or response. Kindly give a solution

Regards,
G.Franklin Ashok
[protected]

I have applied for hdfc fastag online application reference number: hfr882282 and paid an amount of 500/-. I have already uploaded the required documents. It has been 7 days and i have not received it. The toll free number provided is also not working. I have not received any email too regarding it.
I am going to go on a trip for around 15 days from 16th december and without fastag it is going to be a problem for me. Please kindly solve my issue as soon as possible.

I have done three emi transactions on Flipkart on 17th of nov and payment hasn't received by merchant but it is deducted from my credit card and its 23 days till now first bank ask fro 7 days and even days it has been successfully reverted ans then asked to wait for 15 days and now today bank is asking for 9 more days total amount is 7199+7199+7499

I had applied for the fasttag from hdfc bank fastag portal on 30th November. I have already paid all the charged but i didn't get any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. Kindly expedite the process.

I have booked fastag on hdfc portal under application ref no. Hfr475408. On dated 23/11/2019,
It was mentioned by hdfc that fastag will be delivered with in 7 days, but till date fastag not delivered..
For any penality by toll after 15th dec, hdfc will be liable. Other wise they should deliver the fastag immediately.. I need immediate action so that concern people should deliver the product and advise them not commit any thing wrong on website if they are not able to do so.
If delay is there at least they should inform to customer..

I have applied for fasttag on 30/11/2019 for an amount of rs.500 after 6 days (06/12/2019) i received my customer id and wallet id but till date i have not received any confirmation email or any information regarding dispatch of my fast tag kit. There is no other way to contact the bank representative as the toll free number mentioned on website is also not working or is not being attended. Kindly sort out my problem

I have applied Fastag application on 30th November and application number is HFR809351.

I am not received my Fastag Sticker with RFID. Customer care number is not working. Very poor service from HDFC and dissatisfied. As agreed by HDFC, it will be delivered with in 5working days but I have not received any information from them. If they cannot manage to many applications then why they are taking request from customer. This is the fate for Indians to adjust everything.

I have applied for HDFC Fastag by paying INR 499 and got a reference for my Application: HFR906061

but after 5 days no news or intimation about the progress so for. there is no way to contact the helpline as the number is always busy or no one pickes up after waiting long

while applying I got informed that therre will be an SMS about the details of the application but so for no information either through email or phone

kindly help to resolve the problem immediately

I have already done payment on 02/12/2109 throw phonepe rs 4684 my icici credit card XX9004 but still not update look at this matter urgently.

Mode of Payment : UPI-PHONEPECARDPAYMENT
Date of Transaction : 02/12/2019
Other Bank account Number : [protected]
Name of the other Bank : HDFC BANK
Payment Amount : 4684
Transaction No : (In case of NEFT payment)
IFSC code of other bank : ( In case of NEFT payment)
ARN Number : (In case of Visa Money Transfer)
Reference Number : (In case of Click to pay - 14 digit alpha numeric) [protected]

Hi,

I've been trying to get my hdfc fasttag for the past couple of weeks. Even though i paid for the wallet and at the end of the session my session got expired.

Even though money got debited from my account, i was able to get the hdfc fastag sms on dec 01, 2019 and subsequently on dec 04, 2019 i've received one more sms from hdfc mentioning it should be delivered in 4 days.

Since then it's then more than 2 weeks i have applied fastag through hdfc. I'm literally fed up in calling your call center. It's one of the worst customer experience i've received through your site.

Recharged transaction reference number: our fastag has been successfully recharged for rs. 300 on 12/5/2019 12:09:12 am. Our reference number for the transaction is[protected]. Balance amount in the account is rs. 300.00 - hdfc bank ltd.

Please look into this issue on higher priority and resolve it asap. If in case i'm unable receive the response in 24 hours i will escalate it to next level.

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

I have applied for the fastag on 5-Dec-2019 and missed to note the application number.Paid the advance 500 for the same.
My application number :-HFR917933

Can you please let me know what is the status of my application and when the tag will be delivered?

Applied for hdfc fastag for 3 of my vehicles and paid 1500/-, it was mentioned that a representative would come to our address to confirm for the fastag application. But no body turned up.
And i could not track the application status, my application reference number hfr898712.
And no response on the registered email or mobile.

I am expecting response on the issue.

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is HFR596382. then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Dear Team,

My PF A/c # is[protected] & My EMPloyee ID was coex144938,
Request you to kindly provide me some guidance for online pf withdrawal

while touch on process to online pf withdrawal button The Message was: "as your establishment is exempted in PF, please submit your withdrawal case to concerned trust"

Thanks & Regards,

Bababha p gad
[protected]

I have received an message that my hdfc credit card is returned to bank. I am trying to call on customer care but there is no ivr option that we can talk about credit card related issues to any customer care executive. I am applying for credit card from last two months, what kind of services you provide.
Rajat tyagi
[protected]
[protected]@gmail.com

Greeting

I again applied for fastag through hdfc and this time got a reference number once i made the payment. After 7 days of getting in touch with the bank, i was told that there was some problem and fastag application wasn't successful, although i was charged on my card and also i was provided a fastag reference number

Details
Fastag reference number - hfr899371
Applicant name - bhaumik shah
Registered mobile number - [protected]

I am not able to login to my fastag account to recharge it and when i tried to reset password it shows message that no record found for my wallet id/user id of fastag. It shows same message while logging as well. Contacted customer care and they say that they can find my account in good state.

I tried to contact customer care multiple timesto reset the password but they suggest only to wait for few days and try again. I am trying to get hold of this from couple of months and due to this behavior i am fed up and thinking to buy other providers fastag.