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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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18420
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HDFC Bank reviews & complaints page 563

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A
Adish Sharma
from Mumbai, Maharashtra
Dec 16, 2019
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Address: 140603

Applied on 26th Nov n not received tag till date. 500 has been deducted same day. Application no HFR569092 . HELPLINE number is also fake. Want to file a case against these ###. Still waiting for tag. Now forced to take from other resources OR else I need to pay double the Toll Tax . Wanted to file a case these ###. Also going to put on Facebook.
HDFC Bank customer support has been notified about the posted complaint.
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    S
    shruthi srinivasan
    Dec 10, 2019
    Resolved
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    Resolved

    Address: Beach home Avenue Besant nagar, Chennai, Tamil Nadu, 600020

    My hdfc account is showing 2 suspicious transactions. Sending email to your customer service asks me to block my card which i cannot do.
    1 transaction shows - mirevenue hold through gefu for rs2141.60
    2nd transaction - ib fund transfer - 390 rs

    The relationship manager also is not helpful.

    Details below
    Account number : [protected]
    Ifsc code - hdfc0002711
    Jan 15, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 13, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

    -Nadia
    HDFC Bank Customer Assistance
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      K
      Khitish12
      from Birmitrapur, Odisha
      Dec 10, 2019
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      Address: Unit 9, Back side of Krishna Kunj appaartment, Khordha, Odisha, 751001

      Sir i have a insurance policy in hdfc life. I have took a loan from hdfc amount 1665000. And where the hdfc bank employee forcefully done a hdfc life insurance policy by unwillingly please return me my money i cant pay the premium
      My policy number is:- pp000288
      Loan account number:-741229

      Cancel my policy and refund me my money hdfc life please
      HDFC Life customer support has been notified about the posted complaint.
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        M
        manojmanumalik
        from Pundri, Haryana
        Dec 10, 2019
        Resolved
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        Resolved

        Dear sir
        I purchased a fastag from hdfc bank through online mode 3 months before but my fastag shows (Invalid) on all toll booths however sometimes fair has been deducted by handheld devices. My fastag has not been automatically read on any toll booth even a single time. I have called several times on 1033, they told me that my fastag is properly active further i called [protected] many times they told me go to hdfc branch. Even though hdfc bank branch didn't provide any solution. They told me that they can't do nothing in the matter. I have 410 rs balance in my fastag account. What should i do? Please help me out. I shall be highly obliged.
        Manoj kumar
        [protected]
        My vehicle reg. No. Hr31l3178
        Jan 21, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 17, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that our Fastag team has responded to you via email. Please follow the instruction given for the replacement of the tag.

        -Zubin
        HDFC Bank Customer Assistance
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          D
          Deepankar Bhatnagar
          from Noida, Uttar Pradesh
          Dec 10, 2019
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          I am very disappointed with your fastag delivery service.

          On 30/nov/2019, i received message "update: your fastag wallet has been created! Card will be dispatched in 4 working days. For any queries, call [protected]"
          But till date 10/dec/2019, i have not recieved any fastag sticker yet. My fastag account has been opened, i have my wallet id so why this delay in the delivery.
          Please contact - deepankarbhatnagar. [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
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            E
            Exmped
            Jan 28, 2020
            Resolved
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            Resolved

            Address: Alka vihar colony bamrauli Allahabad, Allahabad, Uttar Pradesh, 211012

            Sir I am hdfc bank employee. My employee code is V12325.I want to know my pf account number .It is necessary for us. Plz tell me my pf account number. my name is Vikas Singh.l am present working in HDFC BANK . I have joined the bank since 26 June 2019 but I still didn't get pf account number. My UAN number is[protected]. So plz provide me my pf account number of present employment.
            Feb 4, 2020
            Complaint marked as Resolved 
            My email is [email protected] code is V12325.my date of joining is 26june2019.my name is vikas Singh. Plz provide me my pf account number. I would be thankful for this.
            HDFC Bank customer support has been notified about the posted complaint.
            Jan 29, 2020
            Updated by Exmped
            Plz provide me my pf account number
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              V
              Vijender Heer
              from Hajipur, Punjab
              Dec 10, 2019
              Resolved
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              Resolved

              Address: dharamshala, 176209

              I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. My hdfc fastag customer id is[protected] and wallet id [protected]. Please send physical form of fastag number, i want to paste in my car mirror, please send as soon as possible.
              Jan 11, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 10, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email at fastag.[protected]@insolutionsglobal.com with your mobile number, date of application, the application number, vehicle no. for better assistance.


              -Manoj

              HDFC Bank Customer Assistance
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                A
                Aj100979
                from Mumbai, Maharashtra
                Dec 9, 2019
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                Address: 501, shanti niketan, Shree nagar society, M g road,goregaon west, Mumbai City, Maharashtra, 400104

                I have applied for HDFC fastag on 20/11/19 and my application Id is HFR426909. I have got sms and email that my fastag has been issued on 28/11/19 & it will be delivered in 3 to 4 dats, but I couldn't get any delivery yet. The helpline number is always busy. There should be some kind of tracking available for customer or HDFC should keep user updated about the delivery status. I often go out of state and need the fastag urgently. Please deliver my fastag on priority basis.
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Mkmurugesan
                  from Bengaluru, Karnataka
                  Dec 9, 2019
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                  Address: No. 5, 2nd Cross, Chikka Ramaiah Layout, Jinkathimmanahalli, Varanasi, Anandapura, T.C. Palya Main Road,, 560036

                  I have applied for fastag for my car through HDFC Bank. My Customer Id is[protected] and Wallet Id is [protected]. But i have not received the kit. I was trying to reach out to the customer care toll free but not getting. Also sent a mail on the same to hdfc.[protected]@sahaj.co.in so far no one has responded. Please help me to track my fastag kit status. Thank you.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mohd Anwar Anwar
                    from Hyderabad, Telangana
                    Dec 9, 2019
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                    Address: 1/B-8 door no 6-27,Venkateshwara Co-op industrial Estate Balanagar, Hyderabad, Hyderabad, Telangana, 500037

                    Rs. 885 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction. Today i.e. on 9th December when i came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use HDFC Bank because i feel my money is not secure enough.
                    Kindly look into this case and get it resolved ASAP.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      mailme86
                      from Rampur, Himachal Pradesh
                      Dec 9, 2019
                      Resolved
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                      Resolved

                      Address: House no c8 radio colony summer hill, Shimla, Himachal Pradesh, 171005

                      7 days ago i applied for fastag via hdfc portal by uploading all the required documents. Payment of 500/- was done through my hdfc credit card. I got the reference number (Hfr860498) as sms but i have not received any email with the application details. The customer care number [protected] which they provided in portal is of no use. There is no way to track the status. Please help me what is status of my order and provide correct customer care number which help the customer.
                      Dec 9, 2019
                      Complaint marked as Resolved 
                      UPDATE: FASTag application HFR860498 was successful. You will receive a PDF on registered Email ID and FASTag in 7 working days. For details, call 18001201243
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dec 10, 2019
                      Updated by mailme86
                      What is post track number my hdfc fastag application HFR860498.
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                        M
                        Manjit Sawhney
                        from Shimla, Himachal Pradesh
                        Dec 9, 2019
                        Resolved
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                        Resolved

                        I had applied Fast tag using HDFC Portal against Application reference Number HFR457289 on 22nd Dec 2019. Wallet ID creation & Recharge intimation received on 26th Nov 2019, but no update on fast tag delivery even after 15 working days. Customer care no [protected] is not reachable, no email available online for followup, even HDFC Bank RM is not able to help.
                        Dec 11, 2019
                        Complaint marked as Resolved 
                        There was delay in dispatch of Fasttag from Mumbai, received this evening at my location.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Nikilpatel
                          from Ahmedabad, Gujarat
                          Dec 9, 2019
                          Resolved
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                          Resolved

                          I have applied fastag on 22/11/2019 from hdfv bank online data portal they gave me message that you will receive your fastag in next 7 working days. I did not received the fastag during this time. E so i registered complain on 1033 no. As there is no perticular contact for hdfc fastag. But still there is no response for this issue. I highly recommend not to buy fastag from hdfc bank as there is no particular on e point contact for that and there is no service at all. I don't know they will provide me the fastest or not. Don't buy from hdfc this is total fraud.
                          Jan 14, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 13, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We like to confirm your application is received & is under Process you will be receiving the Tag with is 7-10 working days.

                          The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched.

                          For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call customer care at[protected].

                          -Zubin
                          HDFC Bank Customer Assistance
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                            T
                            Thambu I
                            from Chennai, Tamil Nadu
                            Dec 9, 2019
                            Resolved
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                            Resolved

                            Address: NO 213/197 OMR ROAD OKKIYAM THORAIPAKAM CHENNAI 600097, 600097

                            I dont know why you people are cutting money in my account first 603 deducted for 2 days delay for the emi and now 200.Its better you deduct my entire amount from my account.please check for what the amount has been deducted .due to the delay of the emi they have charged 607 first and then now 200 .the firdt amount 600 deducted i agree that they have charged me for the delay of emi to be paid .i dont understand for the second
                            Jan 9, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 09, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              Santosh.B. Reddy
                              from Bengaluru, Karnataka
                              Dec 9, 2019
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                              Address: Koramangala, 560034

                              It’s been a month since I have applied for HDFC fastag and I have still not received anything. The amount of Rs.500 was immediately deducted from my account.They promise within 7 working days, I don’t understand how it works.The helpline number is useless it’s either busy nor no one to respond. Being such a reputable bank it’s really not acceptable.

                              Hope it gets resolved soon.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Y
                                Yasmeenmirza
                                from Noida, Uttar Pradesh
                                Dec 9, 2019
                                Resolved
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                                Resolved

                                Address: 791 MORYA SAPRSH, KOLHEWADI KOLEWADI, HAVELI, Pune, Maharashtra, 411024

                                Hi,

                                My account is in bhandarkar road, today from my account Rs. 236 got deducted. In my account statement is giving stop cheque charges, but haven't given check to anyone not even request to bank to stop it. Let me know why this is deducting without letting me know from my account. Please consider this is serious issue. Attaching the screenshot of my account statement.
                                Jan 12, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 12, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We note that your cheque series has been marked for stop payment, hence the referred charge is deducted. Kindly refer below URL for a schedule of fees and charges applicable http://bit.ly/35feXVx.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  A
                                  Arun kumar1410
                                  from Delhi, Delhi
                                  Dec 9, 2019
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                                  Address: 126/15 EGAVALLI AMMAN KOIL STREET, THIRUVOTTIYUR, Address3, 600019

                                  I have applied for HDFC fastag on 30/11/19 and my application Id is HFR815917. I have got sms and email that my fastag has been issued on 05/12/19 but I couldn't get any dispatch status yet. The helpline number is always busy. There should be some kind of tracking available for customer or HDFC should keep user updated about the delivery status. I often go out of state and need the fastag urgently. Please deliver my fastag on priority basis.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    Arindamttb
                                    from Noida, Uttar Pradesh
                                    Dec 9, 2019
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                                    Address: Mumbai City, Maharashtra

                                    I applied for fastag on hdfc bank portal on november 4, 2019. Rs 500 was deducted from my account and i received multiple smss stating the ref. No. Of my application: [protected].

                                    On november 23, 2019 i received another sms stating my cust id:[protected] and that my wallet has been created where rs 200 has been deposited.
                                    On the same day i received another sms saying that my fastag rfid will be despatched within 3-4 working days.

                                    Till today, dec 9, 2019, i have not received the tag. Also, the contact no.[protected] is not working. An email to fastag. [protected]@1pay.in has elicited no result and tracking site on hdfc returns no record. There seems to be a complete blank on this issue and as a consumer we have no clue about what is going on here. The government living in its own castle in the air thinks all digital will solve all issues o[censored]s indians and we will live happily ever after. Meanwhile it is going on delivering deadline after deadline which is now 15th dec for mandatory fastag!
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 10, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience you may have faced. For any further assistance in this regard, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected].

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Dec 10, 2019
                                    Updated by Arindamttb
                                    Nadia,

                                    I am unable to read this email or the call number. It is coming as this: We regret any inconvenience you may have faced. For any further assistance in this regard, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected].
                                    I applied for fastag and paid full money on 22-November-2019 but still didn't get fastag. It's customer service number not working and there is no support system .
                                    Hello louis philippe store is runing to hdfc offer to buy 6999 and more to get 10% cashback on hdfc credit/debitcard. minimum cashback is 2000 i have purchase to louis philippe store on 29/06/2019 on Rs-17963 and long time i am not recived cashback and bank employee is not respond and costomer care is not anser
                                    After a month I am not getting money for a failed payzap transection. my registered no. is [protected] with payzap
                                    HDFC Bank Customer Care's response, Dec 12, 2019
                                    Verified Support
                                    Dear Customer,

                                    Thank you for writing to us. We try to get back to you with the best solution. Please allow us some time to help you.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Raghav Chadha
                                      from Mumbai, Maharashtra
                                      Dec 9, 2019
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                                      I have submitted Rs.1500/- for application process of the fastag for my 3 cars and unable to track the application status. I have received a message but no mail has come or neither can I find a link to view my application status. I am trying to reach the helpline number but that either is busy or not being attended by the customer care .

                                      PLEASE HELP!!!
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Avinash_BUI
                                        from Chennai, Tamil Nadu
                                        Dec 9, 2019
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                                        Hello,

                                        I had requested for Fastag through HDFC and got officla confirmation by18th/Nov. I found vehcile no. registered was NOK as TN19 was mistakenly mentioned TN10. Since 18th/NOV/19 i am keep trying though all the different channels i could but have no responce at all.
                                        Now my request is to correct the Vehicle number with the existing Fastag i received on 2nd /DEC/10. refer enclosed snap for more details.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 10, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        Dec 13, 2019
                                        Updated by Avinash_BUI
                                        Hello,

                                        It's been 4 days by now after writing email to above ID, But still i have neither any responce by email nor i can see any updated on my fastag portal. It is still same vehicle number mentioned on fastag portal. I am really worried as vacation season is approaching and my plans shouldn't be ruined because i choose HDFC fastag. Please support.

                                        BR,
                                        Avinash
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