HDFC Bank Complaints & Reviews

Dec 08, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Preethi
HDFC Bank Customer Assistance

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the below details. 1] Your mobile number mentioned in your FasTag Application 2] Your vehicle number 3] The date of FasTag Application 4] FasTag Application Number Please mention the reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit https://bit.ly/2PoEHrG (For Terms & Conditions) https://bit.ly/2rw0TrN (On charges applicable for the Regular Savings Account) As the Average Monthly Balance (AMB) of Rs. 10, 000.00 was not maintained, charges have been levied to your account.

-Anay
HDFC Bank Customer Assistance

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 10 working days. The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected].

-Nadia
HDFC Bank Customer Assistance

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Please note that FasTag Application number provided by you does not match with the mobile number provided by you. Please confirm the correct Application number. Kindly email us at Grievance.[protected]@hdfcbank.com and share the following details: 1] Your mobile number mentioned in your FasTag Application 2] Your vehicle number 3] The date of FasTag Application 4] Correct Fastag Application number 5] Bank name from which the recharge amount was deducted.

-Nadia
HDFC Bank Customer Assistance

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank (Customer Assistance)

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days.The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected].

-Nadia
HDFC Bank Customer Assistance

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced your application is received at our end and you will receive the Tag within 7-10 working days. For any further assistance, you may call on or call on[protected].

Note:- Dispatch details of the TAG will be shared with you through SMS.

-Zubin
HDFC Bank Customer Assistance

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Please note the shipment has been returned with reason Address incomplete / Incorrect. We request you to send an email at fastag.[protected]@insolutionsglobal.com with your complete address or reach Fastag Team directly at [protected] for better assistance.

-Zubin
HDFC Bank Customer Assistance

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7-10 working days. The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected].

-Nadia
HDFC Bank Customer Assistance

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance