HDFC Bank Complaints & Reviews

I had got my customer id and wallet i'd fir the fastag on 23-11-19. But till date not received the fastag. The customer number is unreachable or doesn't answer.. Can someone help me. The hdfc bank call center also doesn't know the contact details of the right person.. The email given by them doesn't exist... What can a customer do???
Apart from a confirmation mails informing about the fastag being accepted and approved along with the i'd numbers nothing else is there... Need a status update..

Please do not apply for hdfc bank fastag.

I have applied hdfc bank fastag on 9th november (Application number - hfr346602) and i have not received the tag yet nor i got any clear information from hdfc customer care. It is very difficult to reach customer care (Sometimes even days). Whenever the call gets connected they give different updates everytime i call.
So recently they have mentioned that there is a technical issue on their side.

If you guys have technical issue, why cant you mention the same on your website asking people not to register since there is a technical issue on your side. Why are you wasting people time and their money?
Every time i call you guys, you say it will reach next week.
Are you guys doing some rotation business with the customers?
It is a real pain for customers to follow up every single day considering december 15th deadline.

I am a regular user of nhai and i am completely stuck now.

You guys gave an email id fastag. [protected]@insolutionsglobal.com and i have sent multiple email to the same and have not received any response yet.

What should we all do with such irresponsible behaviour?
Please answer

Credit card recieve nhi hua hai dispatch to bta rha tha beohari tak delebari v bta rha tha lekin address me nhi pahucha hai Waybill# [protected] is undelivered for address related issues. Pls contact HDFC for redelivery, else it will be returned to Bank within 7 days

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charges. But i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr885148. I have uploaded the copy rc since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc from last 9 years and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Fastag issue on dtd 28.11.2019 but not
Received till date .please cancelled the
Order and refund of Rs.500=00 immediately
Customers I'd.[protected]

Anil Joshi

Fastag id :[protected]
i hace received sms on 26.11.19 : fastag rechared successfully.
Another sms on 28.11/19 : fsatag wallet has been created .Card will be dispatched in 3-4 days.

But still i have not received my fastag

My name is neha khan. I have an account in hdfc bank, hewett road, shivaji nagar, lucknow.. It was my salaried account which was opened by office... At the time of opening nobody did tell about maintaining minimum balance... As i left my job i didnt deposit any money in it... And the balance came below 10, 000..

Now my account is charged
Rs 177 two times in same day i. E. On 6 dec 2019. Grand total rs 354 is deducted

Plzzz i am jobless.. And this much money means so much to me... If any how it can be reversed to my account..

Plzzz reverse the amount...

I had applied for a fastag on 27th nov. My wallet was created on 30th nov and i got the message that i will receive my fastag within 4 working days. Now it's already more than 7 working days but its not delivered yet. Deadline is near and your customer care is not not answering. Defeceincy in service. Want my fastag within 2 days. Its very ridiculous that u r not answering the customer care call. 15th is deadline. What do i do now?
Application reference no. Is hfr646984

I have applied hdfc fastag through online and made payment of 500 rs. The reference number of the application is hfr900676. There is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

Plz inform me about my fast tag
Sachin malik
[protected]
[protected]@gmail.com
[protected]@gmail.com

Had applied for fastag from hdfc on 22-nov'19 and remitted rs 500.
As per the site, fastag was to be delivered at my registered address within 8-10 days of application.
Had received an sms on 26-nov'19 saying fastag is been issued and cust id & wallet ids are xxxxxx and fastag is charged with rs. 300.
Subsequently on 28-nov'19 recd an sms saying fastag wallet has been created and card will be dispatched within 3-4 working days and for any queries call [protected].

Since last 2-3 days, have been truing to call this number which i couldn't get thru. Tried calling from various mobile numbers and land lines however said number couldn't be reached at all. What a support system? You can't when in need???
Finally, today (07-dec'19) was lucky enough to get connected. The lady over phone said 'your card would be delivered to your local hdfc bank within 7-10 days"
When asked to cancel the card, i was told that once applied, can't be cancelled.
What a treatment to customer. No service and compulsion in buying too.

Kindly help settle this issue asap.

I have applied for hdfc fastag on 24/11/19 and i have got sms on 28th november that my fastag card will be delivered in 3-4 days. I also got email confirmation on 26th november that my fastag has been issued successfully created. My customer id is[protected] and wallet id is [protected]. My fastag has been issued on 28/11/19 but i couldn't get any dispatch status yet. The helpline number is always busy. There should be some kind of tracking available for customer or hdfc should keep user updated about the delivery status. I often go out of state and need the fastag urgently. Please deliver my fastag on priority basis. My mobile no:[protected]

I had made online application for fastag on 26 nov transation ref no.[protected], customer id:[protected] wallet id: [protected]. I received message on my mob no. [protected] on 30nov that fastg will be delivered in 4 days, but till todate i have not received my fastg. Kindly inform & inquire, & let me know my status.
Thanks. Pradeep vaidya email id [protected]@yahoo.co.in

Dear sir not a recived my rfid tag hdfc fast tag ref no: hfr355853 mr chaina ram on 11/11/2019 also sand detail for despatch id and long time to delay last sms on 28/11/2019 on sms your tag is dispatch in 4 days but not a recived for my fasttag customer id:[protected] wallet id [protected] so please imigatly. My account is on hdfc bank in sikar branch. And my account debit on 500/- rupees (200 deposit and 300 rupees balance in my wallet i’d also recharge) but not a recived rfid fast tag. So urgently solve my fast tag related complaints

I have applied for hdfc bank fastag as i am a customer of hdfc bank. I have received a sms regarding my cust id and my wallet id: cust id is[protected], wallet id was given as [protected]. Amount of rs 500 was deducted from account.

But till date i have not received my rfid fastag. Even there is no tracking system from hdfc bank how to track fastag. Hdfc fastag customer care no [protected] which is given on website is always coming switch off.

Need to resolve

Hello,
I have applied for Fastag before 10 days and I haven't received it. Here is the application number, HFR570847 please help me to find status of it, help line number is not working.
I have tried to contact multiple times but none is picking up call. This is very frustrating situation as I am frequent commuter.

Please help me to get this resolved immediately.

Thank you!

I have applied for hdfc fastag on 14/11/19 and my application id is hfr369987. I have got sms that my fastag has been created on 28/11/19 and card will be dispatched in 3-4 working days. But i couldn't get it till now.. The helpline number is always busy. There should be some kind of tracking available for customer. I often go out of state and need the fastag urgently. Please deliver my fastag on priority basis.

Fast tag (Rfid tag) is not issued.
Application reference no hfr551533
I applied for fast tag on online on 26/11/2019.
Till now i am not get my fast tag.

Customer care no is notworking/not lifting/not answering/ not connecting.

Hdfc bank is not responding properly.

Dont buy hdfc fast tag.

Very bad.

[resolved] hdfc bank fastag — application reference number: hrf593087


I have applied hdfc fastag through online on 26th november 2019 and made payment of 500 inr. The wallet shows 300 inr as balance. The reference number of the application is hrf593087. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update on receiving the fastag as of today 7th december 2019.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 5 years now and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

On 28th nov 2019, i got message saying the fastag has been shipped and with in 3 to 4 working days i will receive it.

There is no way i can track it, i have not received it, the[protected] number dont work, hdfc customer care dont have an idea obout this fastag.

How do i get the tastag. Or credit the money back. I can get it through other bank