HDFC Bank Complaints & Reviews

Address: Indore, Madhya Pradesh, 453001

My issued fastag is not received till date.
Issued fastag order cancelled and refund
of Rs.500=00 immediately.

Thanks
Anil Joshi

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: B 503 Gold finger Avenir, Shankar Kalat Nagar, Wakad, Pune, Maharashtra, 411057

I had a car loan from hdfc bank which is closed last year sept 2018. My first cheque did not go through due to an issue with the bank. Hdfc bank did not intinate me even of the cheque did not go through. I had to follow up with them asking why the cheque was not collected after a run around i had visited the branch at bundle garden pune n paid of my emi and i was given a confirmation that there will be no bounce charges. After 4 years hdfc calls me and asking to pay 600rs. Where a commitment was given there will be no charges. I am threatened i will not be given my noc. Seriously for 600rs. What a bank!!! I am not paying a single penny...
My car number-mh12 mb 8211.

Jan 10, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Had registered for fastag at corporate setup in my office but still no update. Only got sms after paying rs.500 with reference no.

Update: fastag application hfr888676 was successful.
You will receive a pdf on registered email id and fastag in 7 working days.
For details, call [protected]

Contact provided not reachable.

Kindly look into it before escalation.

Jan 9, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Request you to write to us at http://bit.ly/34l0jLA mentioning the vehicle number, registered contact details and date of application to enable us to check and assist.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: B-301,Quantum Residency,Raj Nagar Extension, Ghaziabad, Uttar Pradesh

Fasttag registered online by personally visiting the hdfc branch at gandhi nagar, ghaziabad on 22nd nov, 2019.
It was assured that it would be delivered in 7 working days but yet it hasnt been delivered and also having no idea about it as your so called consumer complaint number[protected] comes busy all the time.
Kindle help.

Vehicle details for fast tag :-
Up32 eb1122
Hr26 cu1785

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: ADIPUR GUJARAT, Kutch, Gujarat, 370205

My credit card bill rs. 31925 and due date for payment is 03-dec-2019 i paid my rs 1600.00 on 03-dec-2019 11:00hrs (As mimimum due) and remaining balance rs 30325.00 also paid on 03-dec-2019. I have also received the confirmation message for the same but unfortunately same day hdfc debited the amount of rs 31925 +1600 as a auto debit and
Next day i. E. 04-dec-2019 they have charges 638.50 as auto pay return fee and on 05-dec-2019 charged 114 as gst on charges
And also my saving account balance is more than 2 lac
So why should i pay the return fee as i already cleared the payment in my card. This is unfair and not acceptable.
I want my amount back in my account.

Jan 8, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2019

HDFC Bank Customer Care's response Dear Customer,

I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Date of application :[protected]
Application ref. No : hfr452685
Name : syed kalilullah
Vehicle no : tn68x4808
Mobile no : [protected]
Mail id : [protected]@yahoo.co.in
Amount paid : ₹ 500 (Online payment)
On[protected] i got sms and mail about my customer id and wallet id. Within 2 to 3 days your card will be dispatch.
But still now i did not get fastag card or dispatch sms or email.
Try to arrange and send the details of dispatch details.
Almost 10 days from the date of customer id created. While reply your mension [protected]. What's that mean.

Please arrange soon...

Dec 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We have dispatched your tag through Blue dart courier on December 07, 2019, vide AWB no. [protected]. The tag has been already delivered on December 09, 2019. Please acknowledge the receipt of the same.

-Zubin
HDFC Bank Customer Assistance

View replies

P

Philippe Abraham

from Mumbai, Maharashtra

Dec 10, 2019

Same here brother... Still not received RFID chip... Only wallet is received

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I received confirmation message on 30/11/19. And i got customer id nd walletid also till now i did not get any fast tag.
I'm trying to login my hdfc fast tag for first time login i fill all fields new password set total process should be done finally error occurred. I did not get my password to login my hdfc fast tag. I attached enclosed confirmation message from hdfc bank

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: NO 441, THACHAT STREET PERUNGALATHUR, 631003

Hir sir,
i am not currently using my credit card and also the credit card bill is coming every month . is the reason is credit cart security early acses bill and also i am cancelled in my side to your customer care executive ...my customer id is 71518271

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 401107

The lady with specs on the customer care desk at mira road branch does not respond to when asked, her behavior was refusive to print the passbook. Her colleague sitting next understood it and showed gratitude and did the needful for me. The collegue is not supposed to do her job, but as she refused by her body language, the girl with curly hair had too, i don't know what's the problem she has with me, i never had a conversation though with her still, this is not the only incident but to count at least thrice she has ignored... Sitting on the customer care desk where you are face to face to the customer you can't be choosey, whom you would serve and whom you won't.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hdfc bank reaches low every day. They have selected me for bad behavior stealing fraud etc. They put a hold on my account for 12600 even after paying the credit card ac 6178 with 12000 (The money kept for my treatment they are not removing the hold) i need it urgently for heart treatment. But they are refusing. After stealing 60000 rs they are doing this to me. Now i am filing a case in consumer court. They are deliberately doing this to cause me harm may be die so that they can steal. Hdfc is the worst bank in the entire world.

Jan 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected]/[protected] with regard to your credit card outstanding or for any further clarification.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 3336 old bidipeth (tukobagram), post ayodhya nagar, near haware chakki, 440024

I had rs. 12, 499/- in my savings account, but still amb chrg deduct 177.00 and 354.00 at the same time, the same day.
This is this second time, such incident happens with me even after maintaining sufficient balance.

I need my money back, requesting to return my money.

Account no: [protected]
Name: sagar charge
Date of incidence: 6 dec 2019.

Please find attached image.

Jan 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia

HDFC Bank Customer Assistance

View replies

A

Amit dhiman_80

from Mumbai, Maharashtra

Dec 6, 2019

I have applied for hdfcfastag on 2nd dec 2019 with reference no HFR860019 . But tilll date no information. Called the helpline no but it is either busy or remain out of reach. Even I haven't receive any confirmation. Very surprised with hdfc bank which otherwise a very professional bank. Hope for early resolution.

Reply

Amit dhiman_80's reply, Dec 5, 2019

i hope when the fastag is implemented we will get the it .

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: S/O.NARESH KUMAR SHARMA,H.NO.1/871, VIKASH NAGAR LINE PAR BAHADURGARH, Address3, Jhajjar, Haryana, 124507

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr544208. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

HDFC Bank customer support has been notified about the posted complaint.

Dec 10, 2019

Updated by Manoj kumar 1404 Where is my fastag no 544208.i[censored] dispatched please send dispatched number.

View replies

M

Manoj kumar 1404

from Mumbai, Maharashtra

Dec 10, 2019

Where is my fastag? HFR544208, any dispatched no if you dispatched it.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500084

Hello,

My friend transferred me 13k to my hdfc bank account but when i opened and checked it. The balance was 10, 000 later on further checks i came to know that 3k has been deducted from my account for not maintaining mab. How can i get back my money. Please help me with this. Later on i went to nearest branch to close my account but they replied saying you should go to your home branch where my home branch is 30kms from my place it takes atleast 2hrs to travel.
The communication was not provided properly.

Jan 7, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/- The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.
https://cutt.ly/Ce4jfgp Please visit for Terms and conditions: For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://cutt.ly/xe4jhoR Kindly write to us at https://cutt.ly/7e4jkf3 mentioning complete branch address (from below URL) where the request was submitted to enable us to check and assist you further. https://cutt.ly/ze4jk7V

-Zubin
HDFC Bank Customer Assistance

View replies

P

Pranit kaipurkar

from Mumbai, Maharashtra

Dec 6, 2019

I had applied online for hdfcfastag with reference no HRF883304 no updates on it till date no way to find out Pls help

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 13-293, Mamu Bhanja, Aligarh, Uttar Pradesh, 202001

I was using hdfc bank account since august 2018 but then i realised that the charges i am paying are high and i am hardly using this account. As i am a working professional i only get time to visit bank when i am on leave. I visited bank in february 2019 to close my account, also provided the pb (Personal banker) with all the required documents and details and staff have promised me that i will not have to visit the bank again and my account will be closed.
I was taking frequent follow-ups in the start but because of busy work schedule i couldn't call them more than two times a month. Every time they were promising me that they will close my account but they never performed their duties properly.
After 3-4 months of delay, i decided to file a complaint against the bank staff and also filed one on hdfc portal but still no action have been taken.
The staff is very lenient and now they are even neglecting my calls now.
I need proper solution for my problem.

Jan 6, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tragad Road, Ahmedabad, Gujarat, 382470

05/12/2019 offus EMI, PRIN NB:08, [protected] (Ref# 09999999981205001662639) 4, 429.02
05/12/2019 Offus EMI, INT NBR:08, [protected] (Ref# 09999999981205001662647) 103.94

HDFC Bank customer support has been notified about the posted complaint.

Dec 06, 2019

Updated by Abhay Singh Bhadoriya Extra one month emi deduction even after completion of six months installment scheme.
please do the needful and revert my amt,
thank you
abhay

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Garalgacha (Mannapara), Dist - Hooghly, Hooghly, West Bengal, 712708

I am a hdfc salary account holder. As fastag is mandatory now so i applied for fastag via hdfc bank. I paid money for fastag. Account and wallet was created on 26th nov 2019 but did not received my fastag sticker. I tried to call all the help line numbers they provided but all help lines are unavailable and they not giving answer of my mail.

My mail is souvik. [protected]@gmail.com

Dec 18, 2019

Complaint marked as Resolved

fastag is delivered now

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thirumala Nagar Colony Road No1, 7-4-12/17, Hyderabad, Andhra Pradesh, 500074

Dear hdfc bank this 3rd time i have faced this problem without information deducted my money for amb charges i have ever seen this type of charges i have maintaining minimum balance in my account but why you people deducted my money kindly requesting you please refund my deducted money
1st time rs. 780/-
2nd time rs. 531
3rd time rs. 708
Total amount is rs. 2019/-
Account no:- [protected]
Name :- pambali rajkumar

Please help

Jan 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account.Thus the balance required to be maintained is Rs. 10000/-.

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

Please visit for Terms and conditions: http://bit.ly/2K5Z3UX

Request you to visit nearest branch or call PhoneBanking incase of any further assistance.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: B-1 PALM RESIDANCY OPP M M VORA SHOW ROOM DABHOI ROAD VADODARA, Vadodara, Gujarat, 390025

Dear sir not a recived my rfid tag hdfc fast tag ref no: hfr597947 mr hitesh patel on 27/11/2019 also sand detail for despatch id and long time to delay last sms on 30/11/2019 on sms your tag is dispatch in 4 days but not a recived for my fasttag customer id:[protected] wallet id [protected] so please imigatly. My account is on hdfc bank in wagodiya road branch. And my account debit on 500/- rupees (200 deposit and 300 rupees balance in my wallet i’d also recharge) but not a recived rfid fast tag. So urgently solve my fast tag related complaints

Dec 11, 2019

Complaint marked as Resolved

please sand dispatch detail n my mobile 9601687530 and my mail id [email protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days. The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected].

-Zubin
HDFC Bank Customer Assistance

Dec 11, 2019

Updated by UMA TIMBERS & PLY please sand me dispatch detail from my mobile number [protected]

Dec 11, 2019

Updated by UMA TIMBERS & PLY I have applied for the fasttag from hdfc bank fastag portal. I have already filled the form, submitted the relevant documents and paid, but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. No email ID to contact.my aaplication id hfr597947 no any tracking detail and processing

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400072

I applied on same day for credit card and personal loan... After few i got verification call and also address verification done.. After that i received the mail for loan has been approved then next day i received mail for credit card i. E we are unable to process your application due to internal policy. When i check status online it shows decline.. Card ref no.19l[protected]w1

Please check why it's decline for without any reason.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: HDFC Bank Ltd , mumbai, Mumbai City, Maharashtra, 400056

I applied for fasttag 20 days back and still not i have not received the fast tag. It was applied from hdfc credit card. Today 6th dec i received a message from blue dart stating that they are not able to deliver the same. Blue dart is saying to contact hdfc bank and fast tag but no air way bill number has been provided by blue dart. I called hdfc bank customer care and they too are not able to help me. I am travelling and i need it by 10th dec 2019. My contact no is [protected]. Please arrange to resolve this and arrange for me to get my fast tag asap. I called up fast tag and they have an ivr which states that my queue number is 5 and that i am still in queue and this goes on for hours.

Jan 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been dispatched & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 568

fastag.

Post your Comment

bounce charges

Post your Comment

fastag not issued

Post your Comment

fast tag

Post your Comment

credit card auto pay charges

Post your Comment

about hdfc fastag

Post your Comment

hdfc fastag not delivered.

Post your Comment

credit card bill

Post your Comment

customer care desk

Post your Comment

I m complaining

Post your Comment

deducted amb charges even after maintains balance rs.12499/-

Post your Comment

fastag not received

Post your Comment

negative balance in account

Post your Comment

complaint for not closing my savings account

Post your Comment

about extra one month premium deducted dealing with loan number 46238198

Post your Comment

fastag not delivered

Post your Comment

amb charges

Post your Comment

fast tag reg

Post your Comment

credit card declined but personal loan approved

Post your Comment

fastag not received

Post your Comment

Related businesses