Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 4, 2024
Complaints 32728
Resolved
18405
Unresolved
14323
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2792
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 573

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naga Madhu Mudiam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

I have submitted fastag application through hdfc bank website and completed the payment using net banking on 27th nov 2019. Unfortunately i haven't received any email or sms related to my application number or payment except for the bank transaction number.
Unfortunately i have not noted down the application reference number whicha has become more difficult to track. It is a waste calling the toll free number as it is always busy....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag payment issue and did not get application info.

Address:411033
Website:getprepaidcard.hdfcbank.com

I applied for fastag on hdfc portal on 27th november using my hdfc credit card 500 rupees were deducted but i didn't receive any message from them yet. I contacted bank on phone banking for the same they give me toll free number[protected] and email address status. [protected]@sahaj.co.in but email address is wrong and toll free number doesn't work.
I also send a mail to support. Fastag@sahaj.co.in with detail information but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Farhat Abrar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hfr647508

I have applied for hdfc fastag on 27 nov 2019, my reference no. Is hfr647508, the amount was deducted but after that, i m not able to contact hdfc fastag as the given no. Is always busy. I uploaded the requured documents and application was sucessfully submitted with above hfr number.
I didnt receive any mail as implied by message nor any sms. Dont know how to know the update, pathetic service which isnt expected from hdfc....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nitin057
from Noida, Uttar Pradesh
Report
Copy

hdfc fastag - amount deducted but no confirmation msg

I applied for fastag on 29th nov 6pm and got application ref no. Hfr767147 but post doing the payment of 500 from my hdfc credit card screen showed error and no final confirmation was received. Also amt got charged on my credit card., i called hdfc customer care which gave me fastag helpline no. But that is not working and always gives prompt that no. Is busy dont know if only one person is taking complints. Kindly help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Faraz Hussain
from Kolkata, West Bengal
Report
Copy

loan insurance refund issue

Hi team,

This is regarding the loan insurance amount that is pending for refund from hdfc life insurance team in tie up with pnb housing finance. This loan insurance has already been cancelled from hdfc life insurance but as they have not provided full refund only the surrender value it is still open on pnb side. They need to issue full refund of rs 2.5 lakhs instead they have issued refund of only rs 1.46 lakhs on the basis...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirthi Vasan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag status

Dear sir/madam,

Today i applied for hdfc fastag in which while doing payment it charged me rs. 500 whereas on-site rs. 300 was mentioned. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail (Kirthi. [protected]@ninjacart.com).

Also kindly provide the status of the fastag application with reference number hfr776688....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay anna
from Mumbai, Maharashtra
Report
Copy

fastag online payment deducted

I had paid by debit card by third party for fastag online and after the payment of rs 500 the page showed error pageon 29/11/2019. No communication from the bank recieved. Yet. The bank has confirmed the deduction of rs 500. The payment was done at posetoll1291683 and the txn i'd is[protected]. Kindly look into the matter as soon as possible. The customer care number for fastag always busy....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Barinder Sandhu
from Delhi, Delhi
Report
Copy

fastag

Address:New Delhi, Delhi, 110009

M using hdfc fastag and i has 960rs balance in it an still its blaclisted i called several times on customer care number [protected] but every time it’s busy plz reslove my problem customer id[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohitpahuja
from Panipat, Haryana
Report
Copy

I'm complaining about fast tag submission page error.

Address:Kaithal Road, Karnal, Haryana, 132001

I'm here to make complaint about hdfc bank fast tag page, my account has been debited of rs. 500/- but hdfc fast tag page shows error at last page while amount get debited from my account.
Vehicle no. Hr35g3965 with
Etoll1291683 on dated[protected]:32 a. M.
Reference number[protected]

Please check it and refund my money. Because now i have applied from icici bank website and my transaction got...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anoop Gautam
from Gurgaon, Haryana
Report
Copy

fastag

Address:SOGEFI ENGINES SYSTEM INDIA PVT LTD, PLOT NO 244 UDYOG VIHAR, 122016

I tried to purchase fastag today 29th nov 2019 from hdfc bank website. But when i went to final payment, the payment got deducted of rs. 500 from my hdfc bank credit card but final i got message for session timeout. Now hdfc fastag customer care numbers shows alway busy when i tried to get refund. I am already tried regularly for 4 hrs to contact them but was unable to contact..

I don't have any reference number for for fastag......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NotFake
from Mumbai, Maharashtra
Report
Copy

utterly unreliable service

Stay away from hdfc fastag. Today on 29 nov 2019, i have applied for fastag through fastag campaign on their bank portal. I made payment rs.500 through debit card. Till the payment transaction, portal was working fine. The moment after i entered otp, that's it. Amount deducted from the bank and portal returned error page. When i check with bank cc, they confirmed amount was debited. And i have been told that to call hdfc fastag customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have been using hdfc fast tag since feb and i used to login using mobile number and password. For the past 2 months i am not able to login.

Customer id is required to reset the password and i do not have customer id with me.

Could you please help me in resetting the password or provide customer id or wallet id to proceed further.

Fast tag mobile number - [protected]
Vehicle reg number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amitava145
from Kolkata, West Bengal
Report
Copy

hdfc bank fastag

Address:Howrah, West Bengal, 711302

I applied for fastag as per telephonic guidance by hdfc bank representative on 27th nov 2019.
After credit card payment of rs 500/- the transaction shows me an error message as “session timeout or error on the page. Please try again after sometime.”
I tried several times (At least 20-30 times) to reach fastag customer care but failed, either the phone says busy or out of reach.

How to get the status of that...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kssandy03
from Bengaluru, Karnataka
Report
Copy

hdfc bank fastag application number hfr714818

Address:560097

Hi, i have applied for fastag online through hdfc bank portal and made payment of rs. 500 as part of registration. I was notified that the confirmation has been sent to my email id, but i have not received any update even after 2 days. And the customer care number is always busy and not reachable. There is no update on my status yet. Please provide update on my application status....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
durgesh maddheshiya
from Bengaluru, Karnataka
Report
Copy

885 rupees is deducted from my account

Address:Quadron HNZ Blk 2&3 PlotNo28, Quadron Business Park Ltd, 57Rajiv Gandhi Info Tech Park, Pune, Maharashtra, 411057

Hi HDFC Bank,

As checked in my account 885 rupees is deducted from account as mentioned Debit Card Annual Fee. Kindly review and refund my money asap.

Account Number : [protected]
Name : Durgesh Maddheshiya
Mo : [protected]

Regards,
Durgesh Maddheshiya
Mo : [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amol Mahind
from Bansi, Uttar Pradesh
Report
Copy

online fastag application stuck after successful payment

I have applied for fastag application online via hdfc banking portal
My application reference number: hfr728644

After making the successful payment the screen got blank and did not get any confirmation via sms or email

Amount of 500 rs has been deducted from my account.

I am unable to connect to hdfc fastag helpline number from morning.

Please let me know the status of my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naren.devaiah
from Bengaluru, Karnataka
Report
Copy

fastag

Address:560008

Am an existing hdfc bank customer and applied for two hdfc bank fastags (Trackid:hr[protected]) and after payment of rs.1000 was processed on my credit card the webpage throws up a session-timeout error.

Calling the hdfc bank fastag customer care number has been futile as either it is always busy or no one answers the call.

What's the point of having something half-baked online. No way to track the application...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Mumbai, Maharashtra
Report
Copy

online fastag subscription

Address:400706

I have applied for fasttag application online and the application number is hfr21685.
After making the payment the screen got blank and there is none who can upfdate on hdfc call center. They ask us to contact on [protected], which busy since morning.

Need urget resolution, there is no space to check application status,,, subscribers are helpless....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ra_Av_an
from Shamli, Uttar Pradesh
Report
Copy

extra interest charged on no cost emi on credit card.

Address:Grey Orange India, Orient Bestech Business Tower, Block A, Sector 34, NH-8, 122004

I bought One Plus 7T on[protected], using my HDFC Bank Credit Card with the option of No Cost EMI.
The actual price of the product was INR 39999.0 and i made payment using credit card with No Cost EMI option. During payment i checked the bill breakdown as : INR 38998.36 (price of product) + INR 1000.64 (discount offered by merhcant ---- Excluding 18% GST)
And it was mentioned there that INR 1000.64 will be charged as Interest...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chaitanya cheruku
from Hyderabad, Telangana
Report
Copy

mi revenue hold through gefu

Address:Hyderabad, Andhra Pradesh, 500020

Hdfc bank has put a hold on my funds of rupees 235.90 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0000021
Branch: lakdikapul
The customer service is not able to give any info on this. I want to know why rs.235.90 kept on hold by hdfc bank?
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy