HDFC Bank Complaints & Reviews

Dear sir,
I have applied for hdfc bank fastag from hdfc bank online app and my fastag reference number is hfr825217 but i have not received my fastag card as after fill-up of forum the status came that you will receive application pdf file on your registered email id and your fastag will be received to you within 7 working days but no mail came to me and the service number [protected] mentioned on hdfc bank app always comes busy. So, i request you to take any action so i can get my fastag or refund my money back rs.500 for application forum.

My fastag wallet id and customer id is misplaced and
I have forgotten the login details, the wallet id and customer id of my fastag.
I am unable to reset my password as a result or top up.
I am unable to reach the customer care as the toll free no is not responsive and website sends me in circles.
Kindly help me.
I have my rfid no and car no with me.

I have applied for fastag through hdfc portal. I have not received any mail or fastag till now. 500 inr m, ney deducted. Costumer care always unreachable. No email service. My application reference number is hr[protected].
Please do something to get this amount refunded.

Have tried multiple times to reach out customer care number[protected] more that 50 plus times and many days and the number is not getting received or answered other than waiting tone. There is no other option to get this money back and seems like the hdfc bank is looting customers like this.

My email id is [protected]@gmail.com

I have taken mobile emi loan account number is [protected], loan amount is 28790
Emi is 3416 emi start date is 05/12/2019 but alert message is wrong. Please clear this problem. I would call for your customer care for many time but not clear this problem why didn't respond to my complaint i have money my account but you not processed. Please call back

Good morning,

This is to inform you that hdfc bhuj jubilee ground branch cash deposit machine is not working since 1week kindly note the machine no. Cobhj001
Location non-metro

As per the security guard informed me that more than a week the the deposit machine is not working,

If in emergency anyone want to deposit the amount its really inconvinence for the customer,

Thanx & bsrgds

I have applied for fastag through hdfc portal. I have not received any mail or fastag till now. I only received one sms. Money deducted. Costumers care always unreachable. No email service. My application reference number is hfr785905. They deducted 500 rupees without any information. Please do something needful its already 7 days. My emil is [protected]@yahoo.com

Mera naam harbans singh urang teh. Malout disst. Muktsar punjab mobile number [protected] bank ne mera gold bech diya muje bataya nahi hai muje uska bkayie bataye is mobile number pe [protected] beje please dhanvad mai ne gold loan liya the lekin kisi majburi karn kist band ho giya lekin bank mulajam kehne lage apka gold becha jayga to maine kehdiya bech do lekin kitne ka becha muje bataya nahi giya uski jankari muje milni chahiya jaldi please

Hi hdfc fastag team,

I have applied fastag through online on nov 23 and i have received an email regarding username and wallet details but don’t see any update related to delivering fastag so far..

Can you forward this to concern team and get me an update on when it’s going to be delivered?

Also share the courier awb no details if it’s already been despatched thru any of the courier..

Fastag application number: hfr488933

Thanks
Sathiya

I wrote to hdfc fastag customer service on 8th november 2019 as recommended by their phone support and reported the following issues:

Issue#1: rs.355 got deducted from my account unnecessarily on 7th nov 2019.
I didn't even use my car on 7th nov but still got the following sms : "your fastag a/c has been debited for rs. 355 for adjustment entry on 11/7/2019 6:22:00 pm. Balance amount in the a/c is rs. 315 - hdfc bank ltd"
— please check and get this corrected at the earliest.

Issue #2: my details are incorrect in your records, please change them immediately (& included the correct details)

... It's nearly one full month now and i didn't even get an acknowledgement. Constant follow up with phone support does not help either, they just keep changing the tat (Turn around time) from 48hrs to one week to 15 business days etc.

Email id used (As recommended by phone support): fastag. [protected]@insolutionsglobal.com
Wallet id: [protected]
I didn't except such shoddy service from hdfc bank. Hoping someone will look into this issue and resolve at the earliest.

I am receiving hdfc and axis and icici bank marketing calls even after being in dndc registry.
And i am especially receiving these banks calls at least 5 calls a day from the past 10yrs. I dont know why they are doing this every call i tell them pls not to call again but many atimes tjey call from other number within minutes.
I am very sick of this.
Pls curb this kind of menace.
I have tried complaining to the bank especially hdfc bank but no use atall.
They keep on calling me and its become a big menace now.
They arent listening and are continuously calling me.
Is there a way i can teach these people a lesson is what made me write a complaint.
I want to see how this platform can help.
Its been a ### mess for a very long time.
Those ### wont listen and i am ill now.
Pls teach them a lesson wgo all are intentionally doing this bothering others.
What i realised is they dont care at all.
I expect you teach a steong lesson do they wont play with people numbers and their time.
Regards,
Raja

I have purchased Fastag from HDFC bank on 30th Nov, reference number - HFR817635. It says pdf will be sent to registered mail id but its been 5 days so far no pdf received also there is no process t check the progress status. HDFC has charged 500 and now they are issuing free fastag so ideally they should waive off that charge because I purchased on sat only. Appreciate quick help.

Applied for fasTag through hdfc since it's trustworthy and that i hold a account there. Applied on Nov 30th 2019 Saturday and haven't received a welcome mail since payment. How am i supposed to know if I'll receive the fasTag or not. Or go to another medium and apply from scratch. The bank is atleast supposed to the customers a message explaining what's the issue they are dealing with . So that we'll be clear as to wait or try another medium to get the fastag. This is so disappointing of what's expected of hdfc bank.

I applied fastag on 29 oct 2019 vide application Refrence no was HFR302128 but till date i don't get fastag. I am a customer of hdfc bank from 2013 in these years i never get this type of bad service. I Request hdfc bank to deliver my fast tag to my mailing address as per my account.
Regards,
Vikas Ahlawat
[protected]@gmail.com
My contact number is [protected]

I have applied for hdfc fastag on 30/11/2019. There has been lack of communication. My application number is: hfr804866. I have deposited 500 rs as fastag fee.
Unfortunately there is no active communication channel to reach out for application status. Toll free number given[protected] seems not working. Even after being dialed for 5 minutes no response.
I was promised to get the notification in pdf file on mail but i haven't received any mail or message yet.
I doubt is this a fraud as the number mentioned is also now switched off.
I have been hdfc customer since last 15 years, getting such a response from hdfc is really unacceptable. I do not expect something like this from hdfc. That's why i have filed this complaint

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is HFR787773. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.
I am almost 7 years with hdfc and this my worst moment. Hdfc should not cheat their customers this way. The service no. [protected] is also not working. Please resolve this issue.

This account is My past salary Account.Suddenly I have seen its balance is negative 2700 RS.What is the reason for it.Please solve it as soon as possible.
Thanks and regards,
Ayan Kumar Shee.
Account Holder: AYAN KUMAR SHEE
Account Number: [protected]
IFSC: HDFC0000105
Branch: U N BRAHMACHARI STREET

Hi

My fastag reference number is HFR352301 which was raised on 10- November.
I am still waiting for my fastag to get dispatched. I wrote many emails to fastag.[protected]@insolutionsglobal.com and called the helpdesk number which was no use to me.

HDFC doesnt care about the pain which their customer under going and they are not helpful.

Kindly help

I have registered for new fast tag for my vehicle. Ka03nb2310 and an amount of rs. 500.00 is deducted from my hdfc account. I have received the message
Etoll1291683. The site closed after that and i did not received any details. Can i get the details about the status of the amount deducted and is the fastag completed?.

Please let me know the status.

The registration name is : adi narayana c

I have applied for the fasttag from hdfc bank fastag portal. The charges have been deducted from my account, but i didn't got any response from hdfc. I have not received customer id & wallet id nor the physical fastag from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Booked/paid on hdfc website for fastag on 26nd nov. They committed that it will delivered to my address within wk. But till date i have not received fastag. Not able to reach there call centre. It is always busy. No response from call centre/ bank/local bank branch/ online chat. I am not sure where to go. Their service is bad and irresponsibility. I have got msg on my mobile from hdfc about my wallet detail/ user id. I am able to login to my account. But it is not helping me to get fasttag... I am going out of station on 5th of this month wherein i am using vehical. Please help me

My customer ID[protected]My wallet id[protected]My fastag number is 34161FA8203288AC04659360My