HDFC Bank Complaints & Reviews

I applied for hdfc fastag online on 28th nov via customer id 39108874. The money got deducted from my account but i didn't receive any notification or mail about the same. I checked with my rm but in vain. Customer care no is always busy. I don't know how to get the same resolved. Noone is helping in this regard. Kindly help since now it is mandatory.

I have applied for fastag through online and application number hfr777835.
500 rs has paid. But there is no communication. No information sent to registered mail-id and there toll free number is always busy.
Is your toll free number really works?

Being a reputed bank, if this kindly of facility is provided then you will be losing the customers.

I took fastag hdfc yesterday afternoon from surajbari toll plaza, gujarat and they informed it will take few hours to get activated. Once done, i crossed the toll paying the charges in cash and to my surprise i got a message in night that charges are again deducted from fastag wallet. I hv been trying to call 1033 and other helpline nos but it says no doesnt exist. I tried to call min 50 times but no result. There is no email id for complains.
My car no is mh43be4741, pls assist and my email id is [protected]@gmail.com

Complaining since 20 november 2019 for the card machine giving problems. Each time i am given the compain number - mum[protected] / mum[protected] / m? Um[protected]...
Each time they just lisen to complain, one of the person comes and does something in the machine and again we face the same problem. There is no satisfactory answer or solution to the problem. Every time our client swipe we get a msg transaction failed.. But the amount is deducted from their account. Sometimes we get msg dup txn call me desk. We instruct the client to swipe again and then two times the amount is deducted from their account. We have to again give them the refund. There is no slip which we are able to provide.

I have applied hdfc fastag through online for 7 vehicles and paid the amount of rs. 3000/-. The amount has been deducted from the account but i have not received any message or tag confirmation.

I'm unable to reach customer case number [protected]. I'm trying to reach them from the past 3 days but no response. It is too difficult to reach them & very poor service.

Application no. Hfr678932 (Vinay goyal) - 3 vehicles
Hfr673427 (Vikas goyal) - 3 vehicles

Transaction details:

1. Thank you for using your sbi debit card 519xx8791 for a purchase worth rs1500.0 on pos etoll1291683 at hdfc bank ltd fastag txn# 340379. If not done by you, forward this email from email id registered with sbi to [protected]@sbi.co.in to block your card. You may also call[protected]

2. Sbidrcard x8791 used for rs1500.00 on28nov19 at70017770 txn#362977 if not done fwd this sms to [protected]/call[protected]/[protected] to block card.

Please help us to get the tag confirmation.

I apply 27/11/2019 hdfc fastag card application no hfr641426 how to track this app no i will also try your coustmer care no but it"s always busy and how get it hdfc fastag card delivery.

By mistake same day 27/11/2019 another apply fastag card app no hfr643149 for same vechile no so this ammount was didcted are refund to my account

Reply me as soon as possible bellow contact detail
[protected]@gmail.com

Hdfc bank fastag user. Car no, hr06 ap 0864 and register mobile no. [protected]. Forgot pass word and customer id, i have no wallet id. Now fastag account cannot be recharged. Customer care no.[protected] can not be reached and always told it is busy i have contacted local bank official many times but they say we can`t do any thing. Contact customer care. I have tried customer care no[protected] many times but always busy. I am still tying no but not succeeded pl help me.

I have applied hdfc fastag through online and made payment too. Since then there is no updates and welcome letter to my registered mail.

The application reference number is hfr769529.

There is no way to contact the hdfc fastag customer care, the given number is continuously busy or not being attended.

I'm holding hdfc bank account for 2 years from now.
Applying through online is making the process faster and easy. But here that's not the case.

Please do the needful to resolve this issue.

I have applied for fast tag on 28th nov 2019 and two times rs 500 has been deducted from my hdfc regelia credit card but i didn't receive tagid or any ack for that matter from fasttag team.
My credit card number is [protected]. I tried calling the customer care number for fast tag [protected] but inspite of calling 100 time it is busy or if it rings no one picks up the call.
Please do the needuful or call me at [protected]

I have paid an amount of rs.500 for applying new fast tag. Amount got debited from my account but i didn't get any confirmation on applying new fast tag, it has shown error page. I have tried reaching customer center over the phone but i couldn't. Can you let me know what went wrong? And how to get the fast tag?. Expecting your reply as soon as possible. Even i have sent an email regarding but didnt get any reply. Some one please help me

Dear team,

I have given request to cancel ecs on 5th nov, and after 10 days i confirmed with branch that request has been processed and now ecs will not deduct from account.

On 28th nov. Bank has run ecs debit and due to insufficient fund they have reversal process.

Now they will charge ecs dishonour charges though this was not my mistake.

Hi,
I have submitted online application for hdfc fastag on 23rd november 2019. I have also paid rs 500. I got a confirmation e-mail with reference number hfr472574. Till now i haven't received my rf tag id or any update on this. Though it was mentioned that bank represetative will call in 7 days. The customer care number is not working and none of their regular bank customer care employees are aware this service. I called up prepaid card section customer care, they does not understand and could not help. It's big disappointment that hdfc bank is involved in this kind of scam.

I have sent a mail to cancel my fast tag and refund the balance amount. The email id i sent to is helpdesk. [protected]@sahaj.co.in. But i have not got any confirmation. When i call you their customer care number ‭[protected]‬, it’s always busy / no one answers. This kind of service is unacceptable. My fast tag user id is [protected]. My mobile number is [protected]. I would like this tag to be cancelled and have this money refunded to me.
- prithviraj murali

I have submitted fastag application through hdfc bank website and completed the payment using net banking on 27th nov 2019. Unfortunately i haven't received any email or sms related to my application number or payment except for the bank transaction number.
Unfortunately i have not noted down the application reference number whicha has become more difficult to track. It is a waste calling the toll free number as it is always busy. I am a hdfc salary account holder since last 8 years and did not expect such a bad service from bank.

I applied for fastag on hdfc portal on 27th november using my hdfc credit card 500 rupees were deducted but i didn't receive any message from them yet. I contacted bank on phone banking for the same they give me toll free number[protected] and email address status. [protected]@sahaj.co.in but email address is wrong and toll free number doesn't work.
I also send a mail to support. [protected]@sahaj.co.in with detail information but i didn't get any reply yet.
So what should i do.
My application reference number is hfr634072.

I have applied for hdfc fastag on 27 nov 2019, my reference no. Is hfr647508, the amount was deducted but after that, i m not able to contact hdfc fastag as the given no. Is always busy. I uploaded the requured documents and application was sucessfully submitted with above hfr number.
I didnt receive any mail as implied by message nor any sms. Dont know how to know the update, pathetic service which isnt expected from hdfc.

I applied for fastag on 29th nov 6pm and got application ref no. Hfr767147 but post doing the payment of 500 from my hdfc credit card screen showed error and no final confirmation was received. Also amt got charged on my credit card., i called hdfc customer care which gave me fastag helpline no. But that is not working and always gives prompt that no. Is busy dont know if only one person is taking complints. Kindly help

Hi team,

This is regarding the loan insurance amount that is pending for refund from hdfc life insurance team in tie up with pnb housing finance. This loan insurance has already been cancelled from hdfc life insurance but as they have not provided full refund only the surrender value it is still open on pnb side. They need to issue full refund of rs 2.5 lakhs instead they have issued refund of only rs 1.46 lakhs on the basis...

Dear sir/madam,

Today i applied for hdfc fastag in which while doing payment it charged me rs. 500 whereas on-site rs. 300 was mentioned. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail (Kirthi. [protected]@ninjacart.com).

Also kindly provide the status of the fastag application with reference number hfr776688.

I had paid by debit card by third party for fastag online and after the payment of rs 500 the page showed error pageon 29/11/2019. No communication from the bank recieved. Yet. The bank has confirmed the deduction of rs 500. The payment was done at posetoll1291683 and the txn i'd is[protected]. Kindly look into the matter as soon as possible. The customer care number for fastag always busy.