HDFC Bank Complaints & Reviews

Have made the net banking payment through hdfc bank to get a fastag, payment made successful and after that no news from last 24 hrs, when i called phone banking team, they said very clearly that, they are nothing to do with these type of services and shared me a number to connect that is [protected]. But this number is not in use. Am really surprised how could hdfc can cleanup their hands of his own customers and giving annoying answers,...

Being a privileged customer of hdfc bank since 2010,
I have submitted a new application for fastag with ref# - hfr546567 through hdfc portal 3 days ago by paying rs 500/-.

I have not received any confirmation email / sms about the same till now.
I could not even connect with fastag customer care [protected] as its always been busy (Might be intentional act).

Requesting for resolution on the same.br...

I have applied for hdfc bank fastag on nov 19, 2019. I have received confirmation sms from hdfc, but haven't received any further information about it. It was told that it will be delivered in 7 days, but until now i have not received it. Tried calling to the number they provided in the website, but no response from other side. Pathetic service.
My application ref no: hfr403356...

I applied for a hdfc fastag via the bank's webbsite. Additionally, i have paid all the charges but have only received the customer id & wallet id. Despite repeated attempts to reach the bank, the physical fastag has not yet been delivered and hdfc fastag's customer service number is continuously not reachable.

With the deadline of december 1, 2019 fast approaching, they should provide a tracking number or sms which clarify...

Such abysmal customer service is not expected from hdfc. I had submitted an application for fastag where the money got charged but i received an error on your website (Which is what is happening to most people, so i think its become your modus operandi and a way to fleece people).

After that i have emailed my concern to your fastag id and tried multiple times to get in touch with customer care (Sometimes holding on for upto...

I had applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. Being a customer for almost 10 years, never expected such a bad service from the bank. They should provide a tracking number or sms which clarify the current...

Applied for Fastag on HDFC website.
Paid for HDFC fastag on Nov 28. Ref no. HR[protected].
The payment of INR 500 is already deducted.
Didn't receive confirmation message or status.
Your helpline[protected] is always engaged and there is not response.
today morning I called again and get response that untill the Wallet id is not created HDFC can't track the status of the request though Ref number is...

Its been more than 15 days and i am staying in bangalore. I have received all messages about card issues, recharge, etc. But card only has yet been received. Since many days trying to contact customer care, but not able to contact them and it always says number is busy.

Ref : hfr362765

From dec 1, fastag is mandatory and who will bear the loss or double payment at toll gate due non-receipt of fastag.
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I have received my fastag rfid tag 5days back but there is no wallet id/ customer id mentioned in the letter attached.

I havent received any welcome letter for the same to my mobile/mail.

So that i cant able to use the same.

Contacted helpline number [protected] multiple times they say - your details are not showing here.

Then how the hell i received the tag?

Sent...

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. My wallet id is [protected] and customer id is [protected]....

Did not receive welcome mail for fastag. Payment of 500rs got deducted but not received fastag or welcome email with details for vehicle mh04ge3246.
Hdfc bank fastag doesn't even have proper toll-free number as the given number always shows busy whenever you call.
Also no complaint or issue tracking platform or status checking provided for fastag page....

I have applied hdfc fastag through online and made payment of 500 inr.
The reference number of the application is
Hr[protected]
I have applied on 25th nov 2019 since then there is no updates and welcome letter to my registered mail and no way to track my application status.

There is no way to contact hdfc fastag guys as the customer care number also given its busy or not being attended...

I have applied for hdfc fastag through the website on 25th nov. 2019 and paid rs.500 through my debit card. My application reference no. Is hfr535259. I supposed to get a confirmation in my mailbox on my registered e-mail id. But till now i have not received any mail. The toll free no.[protected] is busy throughout the day and not responding in the night. This is the worst experience from hdfc bank. Please look into this matter and solve...

Have applied fastag on nov 12, 2019 morning. I received an e-mail that fastag will be delivered with in 7 days.

It’s already 15 days and no status update on fastag, customer care is completely a [censored]. Have tried more than 60 times in last 3 days but most of the time number ‭[protected]‬ busy, sometimes bell rings but no one picks.

Hdfc is making fool of customers with its ### services.
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I applied for hdfc fastag on dt. 18.11.2019 with application reference number hfr376106. But till date i have not received my fastag and the customer care number given either in the hdfc website or customer portal are all fake. They are either busy or number not valid.
Being a hdfc customer i never expected this much delay. I will never recommend this fastag from hdfc to anyone....

I have applied for fastag today 27/11/19 and got the reference no. Hfr624080 and the tracking id - hr[protected] for my vehicle up32hs1313 the whole process completed and at last after payment page it shows unable to process request at this time but the amount has been deducted from my debit card. Now the thing is that it is uncleared that it is applied or what and when will i get it as there is no link where to confirm this and i called...

HI I have applied for fastag through HDFC BANK. I have received the message about activation of Fastag for my car no MH12NJ6298.
but till date I have not received any tag. While purchasing tag I have received message from HDFC BANK that someone will contact me. But till date no one has called me. I have tried to call on customer care number but for all 24 hrs the number is busy.
When I have tried to login to my account it is...

I had applied for fast tag vide appln ref. No: hfr 382804.

Also received confirmation of issuing "fastag" as per the following details:
Cust id:[protected]
Wallet id: [protected].

My vehicle no: is kl 39 g 903. (Private vehicle)

It is regretted that i have not yet received the 'fastag" / rfid till date. Requested to do the needful....

Had applied thru for fastag thru HDFC Bank portal. The application went thru smoothly till payment. After I made the payment I received an SMS which shows that the amount has been debited to my credit card while the application portal was showing error.
When I called the HDFC Bank local branch guys they said that I need to call Fastag Customer Care which in turn was not picking up the call.
I need faster resolution of this problem....

I applied online for Fastag and amount of 500/- deducted from my account and page got re-directed and now I am not able to track the application status as dont have the application number. Please help.

There is no email or message I got in reference of the same and I have tried to call the customer care but the number is not reachable and even no response after sending multiple emails there is no response. please help and get...