Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
Resolved
18420
Unresolved
14526
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 591

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ritesh dhal
Nov 28, 2019
Resolved
Report
Copy
Resolved

Address: HDFC Bank LTD, Sy No 183/3, Sarjapura Rd, Anekal, Bengaluru, Karnataka 562125

I am an existing customer of hdfc bank. I visited the dommasandra hdfc branch (Bangalore) to open a ssy account on 8/11/2019 but as of today no updates on the same. The initial deposit amount to open the ssy account has been deducted long back. The staff in the branch are not able to help. Based on hdfc bank's reputation and services, this is least expected. I would like hdfc bank to take appropriate action to open the ssy account asap.
Dec 31, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2019
HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance
View replies
They take months and months and still there is no update, not even customer care numbers have any clue neither the branch. Most pathetic experience
Reply
Ashikesh Shah's reply, Sep 10, 2021
And usually the give response like will update in 4-5 days and then you just keep following
Ashikesh Shah's reply, Sep 10, 2021
I have applied to open SSY account in HDFC BANK Chinchwad Pune branch since July 2021. So many follow ups and branch visits still the account is not created and no one has any clue they just give you further dates for follow up. Branch executive and relationship manager do not even care to update and gives fake updates in system that we tried calling you. Never had such pathetic experience in 10 years of banking service with HDFC.
Even they are not ready to provide escalation email id of some superior person with whom one can follow up
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Munish kumar626
    from Mumbai, Maharashtra
    Nov 28, 2019
    Report
    Copy

    Address: Flat no-1, block. -67, sector-6 parwanoo, Solan, Himachal Pradesh, 173220

    I have applied hdfc fastag through online and made payment of 500₹. The reference number of the application is hfr677671. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

    There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

    I have been with hdfc for 4 years now (Saving acc, cc, loans,) and this is the worst moment with them.
    The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
    Regards
    Munish kumar
    +[protected]
    View replies
    Dear Customer,

    Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

    -Anay
    HDFC Bank Customer Assistance
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Naga Madhu Mudiam
      from Delhi, Delhi
      Nov 28, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: Mahbubnagar, Andhra Pradesh

      I hve paid 500 online for hdfc fastag and the amount is debited frm my account.
      There is no sms/mail frm hdfc fastag team and their toll free number is always busy. Cannot login as i do not have wallet id.
      There is no means to contact fastag team, nothing on website to track applications. Either refund my amount or let me know the status of my fastag.
      Aug 8, 2021
      Complaint marked as Resolved 
      View replies
      Dear Customer,

      Please email at fastag.[protected]@insolutionsglobal.com to share Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number for us to check and assist you further.

      -Preethi
      HDFC Bank Customer Assistance
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prasad Ss
        from Delhi, Delhi
        Nov 28, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: 411028

        Hi
        My fastag ac is charged wrongly while driving from pune - mumbai & from mumbai - pune on[protected]
        Account no. - [protected]
        Here are transaction details.
        [protected] 10:58:55 [protected] talegaon toll plaza mh12gn108 138.00 vc4 e 9/22/2019 11:09:46 am car/jeep/van
        [protected] 12:23:38 [protected] khalapur toll plaza mh12gn108 138.00 vc4 e 9/22/2019 12:38:31 pm car/jeep/van this should be rs 92
        [protected] 17:26:15 [protected] khalapur toll plaza mh12gn108 138.00 vc4 w 9/22/2019 5:35:32 pm car/jeep/van
        [protected] 18:15:17 [protected] talegaon toll plaza mh12gn108 138.00 vc4 w 9/22/2019 6:26:38 pm car/jeep/van this should be rs 92

        I had complained earlier but no cation.
        Kindly refund rs. 138 x 2 = rs 276 asap

        Regards
        Prasad shintre
        [protected]@gmail.com
        Dec 30, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 29, 2019
        HDFC Bank Customer Care's response         Dear Customer,

        Please note that we have shared your comment with the FasTag Team and the FasTag Team will revert to you with regard to the same. For any further clarification or assistance, please feel free to contact FasTag Helpdesk at[protected].

        -Nadia
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          B.S Bhatia
          from Delhi, Delhi
          Nov 28, 2019
          Report
          Copy

          Please, contact us immediately

          Hdfc bank fastag — about application tracking

          My
          House no 208 c, modeltown, karnal, haryana, india
          Nov 28, 2019
          Submit a complaint
          I apply for fastag and complete all processes and when i came to submit fees of rs 500 it show me error and after 30 minutes amount of rs 500 is deducted from my account on[protected].
          My application reference number : hfr666472. So please revert me as soon as possible.

          My track id of payment deduction through hdfc debit card no 6102 is rs 500.00.

          My contact no [protected]
          View replies
          Dear Customer,

          Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

          -Manoj
          HDFC Bank Customer Assistance
          Reply
          Dear Customer,

          You are requested to kindly contact our FasTag HelpDesk at[protected] with regard to our query and the HelpDesk executive will assist and guide you.

          -Nadia
          HDFC Bank Customer Assistance
          Reply
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kesanupalli
            from Hyderabad, Telangana
            Nov 28, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 500090

            I was trying to apply for hdfc fastag on nov 28, 2019. As i have a savings account in hdfc since 2011, i thought of availing the hdfc fastag facility.

            I wanted fastag for my personal vehicles so total amount to pay was shown as rs.500

            After i was done with payment, a screen appeared that showed "session timeout or error on page. Please try again after sometime"

            However, amount of rs 500 was deducted from my savings account.
            I am not sure if my request was successfully put.

            I called on the hdfc fastag helpline number [protected]. But this is always busy or not reachable.

            There is no way to track the application.

            I was not expecting this atleast from hdfc bank. This is very bad experience and i feel cheated.

            Could somebody from hdfc please look into this matter and help?
            Dec 31, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 28, 2019
            HDFC Bank Customer Care's response             Dear Customer,

            Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

            -Manoj
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              MangeshKotkar
              from Bengaluru, Karnataka
              Nov 28, 2019
              Resolved
              Report
              Copy
              Resolved

              I have applied for fastag from hdfc bank on 27th nov, 2019 and i have paid rs 500 successfully but at the end error occurred. I have not received any email confirmation from hdfc bank. I have tried calling their customer care number more than 100 times but their number is 24 x 7 is busy. I am not sure what to do with this but hdfc bank is very hopeless.

              My application reference number is hfr633411.

              Not sure whom to contact regarding this.

              Could you please look into this?

              Best regards,
              Mangesh
              Aug 6, 2021
              Complaint marked as Resolved 
              View replies
              Dear Customer,

              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

              -Anay
              HDFC Bank Customer Assistance
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                raghu_20
                from Bengaluru, Karnataka
                Nov 28, 2019
                Report
                Copy

                Address: 560102

                Hi team,

                I got the below message. But haven't recieved my fastag till now. I applied on 13th nov 2019.

                Your fastag application reference number hfr368872
                The fastag application pdf is sent to your registered email id.
                Our representative will get in touch with you soon.
                You will receive your fastag in the next 7 working days. Contact [protected] for queries.

                Also got the below message that fastag has been issue succesfully.

                Your fastag has been issued successfully. Your customer id is[protected]

                Could you please let me know what is the issue.
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 28, 2019
                HDFC Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days. The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched.

                -Zubin
                HDFC Bank Customer Assistance
                Dec 04, 2019
                Updated by raghu_20                 Hi Team, can you please let me know the status of my fastag I haven’t received it till now.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  GurjarYash
                  from Mumbai, Maharashtra
                  Nov 28, 2019
                  Report
                  Copy

                  On 28-11-19,

                  Name - yash gurjar, mumbai
                  I am an account holder with hdfc bank

                  I applied for the fastag through the hdfc website as i am an account holder with hdfc bank.
                  I made the payment by credit card amounting to rs 1500/- for 3 fastags for 3 vehicles.
                  After my credit card got debited for the above amount, the following message was displayed on the webpage -
                  Session timeout or error on the page. Please try again after sometime.

                  I retried the process and initiated another payment of rs 1500/-
                  However, the same error was displayed again after my credit card got debited.

                  Have tried calling on the toll free number but there is no resolution

                  Request the hdfc bank team to reverse both the transactions and credit rs 3000/- (1500/- x 2) back to me.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 28, 2019
                  HDFC Bank Customer Care's response                   Dear Customer,

                  Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Nov 28, 2019
                  Updated by GurjarYash                   Dear Sir,
                  Have sent a mail to [protected]@insolutionsglobal.com
                  Please resolve at the earliest

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rannyson
                    from Mumbai, Maharashtra
                    Nov 28, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Vadodara, Gujarat, 390024

                    I have again try to apply for fastag and again same erro occurred. Payment of 500 rs deducted and no acknowledgment received. Got error at last page. What is this hdfc?
                    My application number is hfr677445.
                    Please do something for this.
                    If your fastag service is not proper then please let me know i will try some other way out. This is frustrating.
                    Dec 1, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Nov 29, 2019
                    Updated by Rannyson                     24 hours passed and no response yet from hdfc such pathetic service. Fooled 2nd time for same problem.
                    Verified Support
                    Nov 30, 2019
                    HDFC Bank Customer Care's response                     Dear Customer,

                    Once you have submitted a request online, you will receive the tag in 7 -10 working days. For any further assistance you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected] Note:- Dispatch details of the TAG will be shared with you through SMS.

                    -Nadia
                    HDFC Bank Customer Assistance
                    View replies
                    same with me
                    Reply
                    same with me
                    Reply
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      palyes
                      from Mumbai, Maharashtra
                      Nov 28, 2019
                      Report
                      Copy

                      Address: house no 331 ward no 6 araipura road gharaunda, Karnal, Haryana, 132114

                      I apply for fastag and complete all processes and when i came to submit fees of rs 500 it show me error and after 30 minutes amount of rs 500 is deducted from my account on[protected].
                      My application reference number : hfr658305. So please revert me as soon as possible.

                      My track id of payment deduction through hdfc smarthub is rs 500.00
                      Track id hr[protected].
                      View replies
                      Dear Customer,

                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                      Amitha
                      HDFC Bank Customer Assiatnce
                      Reply
                      I had applied for Fastag on 4th Dec n completed all formalities but I am yet to receive fastag. Kindly do needful
                      Reply
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Suresh Erulappan
                        from Mumbai, Maharashtra
                        Nov 28, 2019
                        Report
                        Copy

                        Sir, today 28/11/2019, i filled and made rs 500 payment through my hdfc credit card. After my payment the hdfc fastag registration site was disappeared. I am not able to contact hdfc customer case. Please revert back my money or send my fastag immediatly. Send me immediate confirmation through my mail. @[protected]@yahoo.com. My hdfc customer id 27823594 and vehicle number tn28aj3234.
                        View replies
                        Dear Customer,

                        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                        -Anay
                        HDFC Bank Customer Assistance
                        Reply
                        Suresh Erulappan's [Complaint's author] reply, Nov 29, 2019
                        not able to connect your customer care. pl refund my payment
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sanjo George
                          Nov 28, 2019
                          Report
                          Copy

                          I've submitted fastag application successfully through hdfc bank website and completed the payment using hdfc debit card on 24th nov 2019 night. Unfortunately i've not received any email or sms related to my application number or payment. All the customer care numbers provided in the portal are useless. Nobody is picking the call or call will not get through. Can you please help me to get the application number and current status?

                          My email id is - [protected]@gmail.com
                          Phone number - [protected]

                          This is my last options, if it don't work i would like to cancel this request and get a refund of rs.500. With this kind of bad customer care service, it will cause more troubles in future otherwise.

                          Thank you

                          Sanjo george
                          View replies
                          Dear Customer,

                          Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

                          -Anay
                          HDFC Bank Customer Assistance
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            gpbhaktha
                            from Virarajendrapet, Karnataka
                            Nov 28, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Airport Road, Konchady, Dakshina Kannada, Karnataka, 575008
                            Website: Fastag applied through HDFC portal

                            I have applied for the fasttag from hdfc bank fastag portal on 14/nov/2019.
                            I have already paid all the charges on the same date.
                            I have just received customer id & wallet id on 24/nov./2019, but the physical fastag is not received. The fastag customer service number, no one is responding even after holding for 4mins or more. They should provide a tracking number or sms which clarify the current status of fastag.
                            The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            View replies
                            Dear Customer,

                            Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shekhar_Shinde
                              from Chandigarh, Chandigarh
                              Nov 28, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 411019

                              I have applied hdfc fastag through online on 27/nov/2019 and made payment of 500 inr (200 for security amount). The reference number of the application is hfr594325. I have uploaded rc copy as system requested and since then there is no update. I have not received fastag application pdf yet.

                              There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                              I have been with hdfc for 12 years now (Saving account, current account, credit card) and this is the worst moment with them.
                              The purpose of applying online is faster processing otherwise would have applied and ggt it in any toll gates. Please update on the status.
                              Dec 2, 2019
                              Complaint marked as Resolved 
                              Thanks to the HDFC support team for status updation on my application. Yesterday I got SMS and mail communication (customer id and wallet id) related to my Fastag application. Only Fastag delivery is awaited. Request support team to update their software to provide any form of communication to customer for their Fastag application.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 29, 2019
                              HDFC Bank Customer Care's response                               Dear Customer,

                              Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7-10 working days. We request your patience in the interim. For any assistance, please feel free to contact FasTag HelpDesk at[protected].

                              -Nadia
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vsagarm
                                Nov 28, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                I have applied hdfc fastag through online and made payment of 500 inr.
                                The reference number of the application is hfr580691.
                                I have applied on 26th nov 2019 since then there is no updates and welcome letter to my registered mail and no way to track my application status.

                                There is no way to contact hdfc fastag guys as the customer care number also given its busy or not being attended.
                                Jan 13, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 28, 2019
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rajac22
                                  from Mumbai, Maharashtra
                                  Nov 28, 2019
                                  Report
                                  Copy

                                  Address: 600129

                                  Hi,
                                  I was trying to apply for hdfc fastag on nov 28, 2019. As i have a savings account in hdfc since 2010, i thought of availing the hdfc fastag facility.

                                  I wanted fastag for two of my personal vehicles so total amount to pay was shown as rs.500

                                  After i was done with payment, a screen appeared that showed "session timeout or error on page. Please try again after sometime"

                                  However, amount of rs 500 was deducted from my savings account.
                                  I am not sure if my request was successfully put.

                                  I forgot to not down the application number. Tried toll free number many times and it is busy always

                                  My vechile number: tn06h7885
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 28, 2019
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Nov 28, 2019
                                  Updated by rajac22                                   Hi Any,

                                  Thanks for your Quick Reply. I could not read the complete email address.its shows like "fastag.[protected]@insolutionsglobal.com"

                                  Please provide the Correct email and phone number to reach.

                                  Thanks,
                                  Raja
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    prathikdesai28
                                    from Hyderabad, Telangana
                                    Nov 28, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have been getting atleast 5 calls every day for hdfc personal loans and credit cards. I have repeatedly made it clear that i am not interested in getting calls anymore yet i don't seem to understand why is it difficult for your team to get this thing. Moreover, it's so insensible that your team wastes so many resources on a customer who has made it clear that he is not interested in the said facilities. It would make more sense if you employ the same resources in targetting someone who's really interested in these services.

                                    I request you to kindly look into this matter at the earliest.
                                    Jan 2, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 28, 2019
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the caller details and your contact details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Priyasekar26
                                      from Delhi, Delhi
                                      Nov 28, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr659984. I have uploaded rc as well but after payment page got error as server encountered and there is no update from there end.

                                      There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                                      I have been with hdfc for 5.6 years now (Salary acc) and this is the first time i am not getting any response from them. Please update on the status.
                                      Dec 29, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 28, 2019
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Siva210
                                        from Bengaluru, Karnataka
                                        Dec 9, 2019
                                        Report
                                        Copy

                                        Address: 560100

                                        I Have applied for Fastag from HDFC on 18th October, after I gave complaint in consumer complaints, they have created Wallet and Account for fastag but they have not dispatched the product yet and no response from customer care.

                                        Application Number: HFR355318
                                        Customer ID:[protected]
                                        Wallet ID: [protected]

                                        I received this message on 22nd November, still no update on this.

                                        HDFC Bank Customer Care's response, Nov 22, 2019

                                        Dear Customer,

                                        Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

                                        -Anay
                                        HDFC Bank Customer Assistance

                                        Thanks
                                        Siva
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          City Union Bank
                                          2.6
                                          (451)
                                          HBL Power Systems
                                          1.3
                                          (4)
                                          State Bank of Mysore
                                          1.4
                                          (222)