HDFC Bank Complaints & Reviews

I tried applying for the fastag via the hdfc online portal today at 11 am. After entering the application and payment being made the page froze and said session time out. The amount was cut from my account. This happened two days before also ans i received the amount back. So i tried again to apply and same case has repeated. If you cannot manage the online service why do you offer! Pathetic.

Please stop the service provided on fastag to customer, you dont have a proper support function & call center, really dont understand how a call center toll free number be busy for 7 continuous days.

I have not yet received my fastag, can you please confirm when will i receive the same its more than 15 days now and already received all the fastag generation messages 10 days ago

Application ref number - hfr377886

Customer id is[protected]

Please dont cheat the customers, you have collected 500 when submitting the details.

I have applied for hdfc card on 18 november 2019.. My name is pankaj nandi and my application number was 19k[protected]e1. It almost 9 days gone but till now the status showing in process.. Phone home verification all was done but till now i did not get any response.. I called the customer care but i did not get any valuable response. Please tell me how many days it will be take and please take necesaary action as early as possible..

Hi

I have applied for hdfc fastag on hdfc portal, after application submission, i received a confirmation messages that application submission was successful.

The message says that i would have received a email on the registered email id, till now i have not received any email.

I am trying to reach their customer care toll number, which is busy all the time, sometimes it gets connected but no one answers the call.

I have no way to track the status of the same.

My application no is hfr546406

I have applied for a hdfc fastag through their online portal on 17.11.2019. I received the activation message on 26.11.19.

I am yet to receive the physical copy of the fastag through post. Their customer care number [protected] is constantly busy for over two days and there is no other means of contacting them.

Application reference number is 389535

Here is my reference number: hfr501862

Applied fastag through the hdfc payment gateway charges made was rs.500/ inr and havent received any confirmation on my email after submitting the application.

Its been 3 days now and still waiting for an update.

Kindly help me to know the status and share the tracking id to find the courier details.

The customer care number looks busy all the time and there is no response

I have applied hdfc fastag through online and made payment of inr 500 on 11.11.19. The reference number of the application is hfr355960. I have uploaded the final document and rc/aadhaar and since then there is no update till today i. E. On 27.11.19.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for more than 15 years now and this is the worst moment with them. The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I have applied hdfc fastag through online and made payment of 500 rupees. The reference number of the application is hfr389960. And yesterday i got a message that "hdfc fastag for the vehicle number has been replaced". And also one more message saying that "hdfc fastag has been activated successfully". But till now i didn't get the fastag in my hand.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 5 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I applied for fastag from hdfc bank
There numbers are still busy
Fastag issued but where it is u never know
May be they engulfed my 500 rs
How many days more to receive the tag
I applied fast tag on 22nd november
Recieved a message that fast tag issued
On 25 th november
How many days it takes to dispatch
I think they require 1 month to dispatch the fast tag
I need it soon

It is unfortunate, i applied for hdfc fastag through online, and paid the required amount of rs. 500/. I am unaware of the progress of the fastag, trying to contact through their customer number but it is always busy, i am very much unhappy with the service of hdfc fastag.

Hdfc bank fastag — application reference number : hfr542719. Such a pathetic service☹️

I have applied for hdfc fastag 10 days back and paid 500 rs as per the chanrges they mentioned. Got wallet id and customer id, but physical copy of the fastag has not received. Customer care number is useless, it wont connect. Sent email also, no response.
I reached to nearest bank, they also not able to help for applied online. They are really cheating the customers.
Fastag application reference number hfr394481

Policy n. 16657250
Documents not submitted the bank
Main life bank me 3-4 bar gya bhiwani mk plazza me pr meri polciy maruite nhi kr rhe bol rhe roz kl aana kabhi to staff chutti hota h or kabhi system slow hota h inka or bolte h ki phone kr ke bta dege or na kabhi phone krte ye log meri policy april me matur honi thi pr abhi tk na hui sirf life bank walo ki kami thi

I hold hdfc account since 19 years hence applied fastag thru them my application reference number is hfr364599, applied on 13th nov'19, there is no sign of fastag sticker. Their toll free number is also not reachable and fed up of calling them. Also there is no other contact number or email id provided to reach them. It is pathetic service by hdfc bank. If they can't fulfill they should not promise or take up things.
Need an update as when will i receive my physical fastag. If you can do it refun the amount will apply thru other credible source.

Hi i applied for the hdfc bank fasttag online, and received a notification a week ago, on 22nd november that it has been issued successfully. I have received no communication nor have i received the fast tag and this is very frustrating. All phone numbers including the customer service number published by them ([protected]) are useless. The customer service number continuously gives a message saying busy, other mobile numbers say number does not exist.
The application number is hfr391414

I have applied for hdfc fasttag around 15 days back, but still i haven't received the fasttag, i just got a mail/message from hdfc telling your fassttag id is activated. I have been trying to connect to the customer care but none of them is available. I even mailed the team but still no response.
Is there anything else that is supposed to be done?

Dear sir,
I applied for fastag through hdfc portal application reference number hfr507891 and they said application will get in registered mail i'd still i didn't received any mail or fastag. And no call from representative when i am trying to call the number which they gave no one responding can you get refund i can apply it again. Please suggest and do the needful.

Thanks
Sukumar

This is to inform you that i am holding a current account relationship with hdfc bank with account number [protected] and this email is regarding the incorrect transfer of my funds to the wrong account by bank officials due to their negligence.
On the 6th of november i have placed a neft request in hdfc bank jk plaza with ifsc code hdfc0001468 for rs 150000 to account number [protected] with account name amit kumar meena, but they have transferred to a different account [protected] in bank of baroda. Next day i came to know that my funds have not reached the correct account. I had immediately placed a request to return my funds, but as the mistake happened due to their several negligence so none of the official taken it seriously and asked me to talk directly to bank of baroda as they don’t wanted to expedite this issue at higher level putting my 1.5 lakh at risk.
From that day i am regularly going to hdfc bank but they are not helping me anywhere. I also came to know that there were a lot of negligences like
1. They have put the wrong date stamp of previous month on neft slip, i. E. They have date stamp of 6th october instead of 6th november.
2. They have not verified the account number properly from neft slip.
3. They have not asked for signature for corrections in amount section in slip.
Due to this various errors, no one from hdfc bank jk plaza is helping me.
I am feeling very sad while informing this thing happened with me with you, but as i am not seeing any help from any representative so i am requesting you to please look into this matter and help me to get my money back.
Regards,
Pulkit gupta
A/c number: [protected]
A/c name : pulkit gupta

I submitted the fastag application on hdfc banking website, application number hfr494946 on 24th november. I did not submit the vehicle rc as it is in my native & selected the option of submitting later. Made a payment of ₹500/- online. Received an email with reference number and that was it. Nobody has contacted me till date. The toll free number provided in the acknowledgment email is busy always.

My salary account is with hdfc and i'm appalled by the pathetic service.

Hi team,

I have applied for fastag via hdfc online after the payment is detected from my credit card account i got an error page in the portal and even i did not receive the confirmation email for the fasttag applied. I don't have references no as well. I have only transaction sms alert: you've spent rs.500.00 on credit card xx9758 at etoll1291683 on[protected]:16:15:29
I tried to call customer support - multiple times but nobody is picking the call. Then i tried to call pos number of bangalore, but again the same, nobody picks the call.

Let me know if you need any other details.

Regards
Harish

Going to be a month, no fastag delivered by hdfc team. My application number hfr342231. I have tried the call center who is not easily picking the call. Waited 1 hour for them to answer call. Still there is no proper response.
I want to know if my application processed and when can i have the fastag. Deadline by gvt is 1st dec. I am very much disappointed on hdfc service over getting fastag to customer in this way.