HDFC Bank Complaints & Reviews

Dear sir/madam,

Subject : your credit card application reference no. 19k[protected]w3

Thank you for your interest in hdfc bank international credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times
I apply for card with score 786

I have done my outstanding payment late by 3 days and for the same bank has charged a late fees and at the same time after a week they have charged finance fees twice in a row. Without any prior information how can they charges to the customer?

Really disappointed with the services.

Looking for the charges waive off which are there in my nov. Month bill.

Card no [protected]

Hi I had commercial vehicle loan of 14, 77, 000 25/10/2016 and the loan was disbursed to the dealer and I have cancelled the after 15 days but they told me to pay 77660 in cibil updated this like please help me to close this account and my loan a/c is 82255645 and my number is [protected] and my mailid is [protected]@gmail.comso kindly me as soon as possible

My name is shabin latheef

Dear one assist team,

Kindly close the following issue

Last day rs 1299 was debited from my
Credit card as oneassist member ship fee iam not interested in your service any more kindly stop the service and give me refund please take the issue seriously and do needful

One assist membership no :[protected]
Credit card ending 2321
Mob [protected]

Applied for fastag with hdfc bank on 12th november, 2019. I got a reference number hfr363975. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided ([protected]), but i get a message saying the number dialed is incorrect, please check the number. What a horrible service from such a reputable organisation.

Sir..I satendra Singh my car registration number UP13BL0029... Register mobile number [protected]...
Gaziabad Aligarh Expressway Pvt Ltd
LUHARLI Toll plaza .plaza code 239100
Single amount 115 and return 170 but
Sir I 24 hour before back luharli toll plaza
Me fsttag debit 115 Jane ke and 115 vapas aane ke .
So plz refund my amount .
Rc copy upload and message screenshot uploaded
Sir[protected] and[protected] same problem

Hi I had commercial vehicle loan of 14, 77, 000 25/10/2016 and the loan was disbursed to the dealer and I have cancelled the after 15 days but they told me to pay 77660 in cibil updated this like please help me to close this account and my loan a/c is 82255645 and my number is [protected] and my mailid is [protected]@gmail.com so kindly me as soon as possible

Myself kezia catherine, working in cognizant, chennai
I forgot the pin of my food plus card.im unable to use the card and check the balance too.
Could you please suggest some way to check my balance.
Could you please give further assistance on the above issue.

Card no: ending in 7142

I am a customer of hdfc bank since 2019 and i visited the bank for applying the debit card and filled the form and today one of there employee named gurpreet said she would not received any form with very aggressive and rude way and also arguing with me that is not acceptable and i am very disappointed from the hdfc bank services. I request you to take some action against this lady otherwise i will take further step. I know that the matter was not so serious but the behavior was not acceptable as i faced first time a very bad experience in hdfc bank.

Dear hdfc management,

There is lady name called miss or mrs “ payal” who operates from pune bund - garden branch pune (Maharashtra) i got a call from her regards to credit card payment which is actually got delay frommy end. Instead of asking of delay she start shorting on me on phone, we’re she start giving a threatening to me about payment & telling me i[censored] don’t have capacity to hold the card why u took & bla bla. Even her team mate called she was telling me “ tera payment pending jaldi kar “

Having a simple question to hdfc management is the way you guys treating your customer from we’re your guys actually making a money.

Later on we’re she start exposing her self i am, a senior manager i m been working 10 years for this company... It’s like management it’s having zero customer approach...

Good bless hdfc bank.

My name is Anupam Sharma and I had ordered adidas shoes of RS. 2399 Amount Adidas Men's Stargon M Green Running Shoes-8 in Amazon on (3 october 2019) and after (10 october 2019) I returned this order due to personal reason. And on (10 october 2019)
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Hdfc Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is ([protected]).

Thank you sir

Applied for fastag with hdfc bank on 7th november, 2019. I got a reference number hfr335321. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided fastag applications since last 3 - 4 days but no one is answering or the number is continuously busy. I have my saving account with hdfc for last 5 years and this is first time i am facing such horrible service.

I opened enps account with nsdl and chose hdfc bank for KYC verification.
Till date, my account is in frozen status.
I followed up with the bank many times, I physically went branch for KYC verification but none of them knew about it.

They told me to verify KYC with hdfc securities. When I called hdfc securities for KYC verification of the NPS account, they told me to verify with hdfc bank branch.

Let me know to get it verified.

PRAN no[protected]

I have health insurance policy from hdfc ergo and they are not providing me the pre-authorize cashless facility. Also they are not telling the reason for rejection behind not giving the cashless facility.
They are telling me to take treatment on your own and they will reimburse afterwards.
So please look into my matter.
My policy number is : - [protected]
Name - sanjay shukla
Contact no.-[protected]

Sir,

This is to inform you that i shri. B a sawant - asstt. Director of transport, was transferred from rto ponda to rto bicholim as on 1st july 2019.
When i joined the office of rto bicholim, i put request to the hdfc team to change the accounts authorised signatory
And e-net admin approval. Both the changes was done with immediate effect for authorised signatory and e-net login approval certificate was generated in my name.

Now, my old office rto ponda, only authorised signatory form for the hdfc accounts is changed and
E-net admin approval login certificate for e-net login is still not changed despite making several requests, which should have been actually done simultaneously.

Further i request the hdfc administrative authority to kindly change the e-net login certificate and approval of e-net login
For rto ponda at the earliest

B a sawant
Asstt. Director of transport (N) bicholim goa

Sir/Ma'am,
On 23rd October 2019, my documents were collected for the applied credit card. I was told that I will receive the credit card in 10 business days(max). But still, I have not received the card.

I am not able to track my credit card application as I have not been given the application number with which I can track it.

My main point of contact was Mr. Ankit:[protected] but whenever I call him, he either doesn't pick my call or cut the call just after picking it.
I need to know what HDFC is doing with my personal documents & information. It's absolutely fine if the bank is incompetent in handling a customer. But if this is the case I need my documents back.

Dear team, I am using hdfc credit card and due to financial crises, I am unable to pay full amount but I paid min amount last month as per suggested by collection agents and got statement of Rs 54999 but suddenly I got a message from my hdfc bank that my account has balance Rs -10285 (that was in minus) I checked and found that I am having one lien on my credit card that was approx Rs. 1010284 but I did'nt get any information about it as statement have total outstanding of Rs. 54999, and collection agents and customer care both are saying we have accumulated your total two month outstanding and it got Rs. 1010284 .
So can you please help me to resolve it.

I applied for fasttag from HDFC on 6th November and got the confirmation that i will receive it within 7 days however there is no further communication. Your toll free number[protected] is ringing but nobody is answering. How do I get my fasttag?
Fasttag application reference number: HFR327566

I applied for the said fastag on 06.11.2019 vide application no hfr330942 the said application charges of rs. 500 have also been debited to my hdfc savings account. Till date i have not received the sticker and the id number of my fastag account or any other intimation/communication so that i can log into my account and charge the fastag for travel.

Thanks.

Rohin dev paul
Sfx entertainment technologies pvt. Ltd.
Rohin. [protected]@gmail.com

I had applied for fast tag via hdfc bank portal on 8th november, 2019. I got a confirmation message that an email with application of fastag has been sent to my email id. But unfortunately till date i have not received any such email. I have been trying to contact on the helplines provided by hdfc fastag, but either they are busy or no one is there to attend the calls. My fastag reference number is hfr340560.

Regards
Shweta