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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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S
sharad mathukiya
from Surat, Gujarat
Nov 9, 2019
Resolved
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Resolved

Address: VARACHHA MAIN ROAD, Surat, Gujarat, 395006

I payment of hdfc credit card 1rst octomber 2019
Payzapp txn id[protected]
But here i saw status in cibil score "settlement"
I do payment so here so only "payment"
So please do to needful

And also first think i find here this card not used by me
So why this problem face to me
I am very upset here
I have not card and also not use by me
What transaction here
I do not know.

But its ok
I want my cibil score cleare as pyment
So please help me as soon as possible as early
Thanking you
Sharad mathukiya
[protected]
+1 photos
Dec 16, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Nadia
HDFC Bank Customer Assistance
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    M
    Mihir Bhavsar
    from Mumbai, Maharashtra
    Nov 9, 2019
    Resolved
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    Resolved

    Address: 382415

    My name is bhavsar mihir and i had ordered ads liquid eyeliner of rs 190 in amazon on 20 october 2018and after 24 october 2019 i returned this order due to personal reason. And on 24 october 2019
    Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number #044055
    And told me to fill charge dispute form but indian bank doesn't have such policy. So
    Please kindly respond to this complaint it's very urgent. My card number is [protected]
    Dec 24, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 11, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Kindly write to us at https://bit.ly/2K7R75k mentioning the date and amount of transaction along with refund confirmation shared by the merchant, to enable us to check and assist. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Nadia
    HDFC Bank Customer Assistance
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      K
      kdurgesh
      from Mumbai, Maharashtra
      Nov 9, 2019
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      Address: Talegaon Maharashtra India, Jaunpur, Uttar Pradesh, 223103

      I am a hdfc bank credit card holder.
      The bank has auto debited 1399/- from my credit card number ending with 2407
      Without my concern on date 08/11/2019.
      I am not interested about this service and don't want membership any more.
      So cancel the membership and refund the
      Amount of rs 1399/-
      One assist relationship no. 5677772
      Name - durgesh kumar
      Credit card no. Ending - 2407
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        anandsome
        from Chennai, Tamil Nadu
        Nov 9, 2019
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        Address: Ramapuram, Chennai, Tamil Nadu, 600089

        Please update the status of my fasttagg application done through online from hdfcbank online referance id: hfr328951

        I am not getting any subsequent confirmation from bank as well in mail old resolve.

        I am a long period customer with hdfc, i am surprised to see why they are not making much attention towards a fast growing customer need of fastag with no response from their side just a simple websupport only created to receive the fasttag application money...
        HDFC Life customer support has been notified about the posted complaint.
        Nov 11, 2019
        Updated by anandsome
        Yet no reply
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details such as your vehicle number and application number and elaborate on your concerns. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        Nadia
        HDFC Bank Customer assistance
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          D
          Dinesh Singh 36107
          from Gangtok, Sikkim
          Nov 9, 2019
          Resolved
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          Resolved

          Address: Peeragarghi, New Delhi, Delhi, 110041

          I have applied online for the purchasing of fastag and the requisite amount paid. My application ref. No. Hfr332090 dt. 7.11.19, till date application form in pdf on my email id not uploaded by the bank to submit in the hdfc bank, branch peeragarhi, i have already paid the online amount to rs. 500/-. Neither response on the customer care number [protected] nor contacted by any hdfc representative.
          +1 photos
          Dec 12, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 11, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have dispatched the Fastag through Blue dart courier on 11.11.19. You will receive the same shortly. You can write to the Fastag team at fastag.[protected]@1pay.in for further assistance.

          -Nadia
          HDFC Bank Customer Assistance
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            A
            Abhilasha Bhardwaj
            from Delhi, Delhi
            Nov 9, 2019
            Resolved
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            Resolved

            Address: Flat no 705, Pearl Court Tower 3, Essel Tower, MG Road, Gurugram, Gurgaon, Haryana, 122022

            Depository charges have been deducted from my hdfc savings account for my demat account which i haven't used for last 7 years. The amount of rs 826 was deducted without any initimation or notice, and no sms or email was sent post that. It is useless to call the customer care service as the telecallers keep diverting your calls without any resolution.

            I would want an immediate refund of rs 826 in my hdfc account. Please do the needful.
            Dec 18, 2019
            Complaint marked as Resolved 
            HDFC Securities customer support has been notified about the posted complaint.
            Verified Support
            Nov 13, 2019
            HDFC Securities Customer Care's response
            Dear Customer

            Greetings from HDFC Securities Ltd !!!

            As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -4.

            We have also raised this from our end.

            Regards
            Customer Care
            HDFC Securities Ltd
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              R
              Rajendra Vekhande
              from Mumbai, Maharashtra
              Nov 9, 2019
              Resolved
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              Resolved

              On 23rd october 2019, i swiped twicely my credit card no 2678 at hotel rangoli dombivli for rs 280 at 19.34 & 19.35 but pos machine shows no transactions hotel denied payment but i have received messages for debited accounts. Hence i made payment on another machine on 19.45 hotel says they haven't received above two transactions amount on their bank account statement, pl look into the matter & solve problem with refund amount or otherwise
              Dec 28, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Nov 09, 2019
              Updated by Rajendra Vekhande
              Pl resolved complaint
              Verified Support
              Nov 11, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

              -Nadia
              HDFC Bank Customer Assistance
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                D
                Dhaval Darji9961
                from Delhi, Delhi
                Nov 9, 2019
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                Address: Ahmedabad, Gujarat, 380063

                Dear bankers,

                I am from ahmedabad. I have a hdfc bank credit card. I want to pay payment and settlement for last 3 month. Your every executive and callers tell me you make minimum pay we are give you settlement letter in 2days... But every time give he wrong commitment.

                This month i couldn't pay minimum i ask your employee for settlement amount. Than he collect a amount 10070 rs at thursday date of 7th november. But he ask me i give letter at evening but steel i couldn't make a letter. So how to he collect settlement amount without a letter.?

                I want a resolution otherwise i go for legal and case file for wrong commitment and communication. I hve all the recording for this.

                So please i expect with you for better and good solution.

                Thank you
                Dhaval darji
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed and request you to contact our debt management executives at[protected]
                for any queries in this regard.

                -Zubin
                HDFC Bank Customer Assistance
                Nov 18, 2019
                Updated by Dhaval Darji9961
                Your Manager is give us wrong commitment and rudly answer. He is not work properly. What is this...
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                  S
                  sadz123
                  from Bengaluru, Karnataka
                  Nov 9, 2019
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                  Hi

                  Rs 65000 have been held from my salary account upon contacting customer service i was informed that its some credit card payment overdue which is wrong since i havent used the hdfc credit card in over 3 years and to my knowledge it was closed long ago. Also, the credit limit of that card was somwhere around 25k, so how can i owe 65k? If its some added interest and everything then its completely wrong since i had no idea this was happening... The customer service said that they cannot help me with this and that they have arranged a call back.. Its been 5 days now no call has come... I called again and they gave me a no '[protected]' which doesnt go through... I have written mails but no reply... Nobody is helping me out... I need sumone to talk to about this grave communication gap since almost my entire salary has been held... The bank should understand that the person needs to take care of living expenses too... I need to pay my rent and other living expenses... Its just the start of the month... I spoke to one of the bank manager and explained all this to him and requested that i can make a payment of 10k now but please remove the hold on funds and i can pay the remaining once i have access to funds but again he said chennai head office has put a hold only they can remove it... But there is nothing i could find on how to get in touch with them..
                  Please understand that this was just a whole miscommunication since i never received any statements even for any outstanding amount let alone 65000.
                  Apart from above i have been trying to get in touch with hdfc bank over calls and mails and even grievance redressal and though the policy is to get back to me in 2 days... Its been over 3 days i havent heard from hdfc.
                  Also, i have raised the same complaint here couple of days ago and the hdfc replied to fill up a link where a reference number was required and i was not provided with one... It was protected in the comment and i replied so many times on that to provide me with the reference no but no one got back to me... So please keep this in mind while replying to this
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 11, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                  -Nadia
                  HDFC Bank Customer Assistance
                  Nov 12, 2019
                  Updated by sadz123
                  i cannot see the reference number again..but please get this sorted asap
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                    Y
                    Yadhaw Ramakrishna
                    from Bengaluru, Karnataka
                    Nov 9, 2019
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                    I paid for hdfc fast tag on 4th of september 2019 and i still haven't recieved the rfid tag which was supposed to be sent to my place of work/residential address. I have no idea where the rfid tag is and i've not recieved any communication from the bank saying it has been shipped / is out for delivery. I've called the customer care atleast 10 times but nobody answers my calls. They don't even have a email id for me to drop my queries. I have no clue on how i can reach out to them.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      from New Delhi, Delhi
                      Nov 8, 2019
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                      Address: 23-D, DDA SFS FLATS, VIJA, New Delhi, Delhi, 110016

                      Dear sir,
                      I have done many complaints, regarding my credit card ending 1812, the credit limit is not getting reported to cibil, but not getting solved.
                      Hdfc bank not reporting and not giving reasons for not reporting.

                      Now they stopped responding, before this also hdfc bank done false reporting to cibil, but it got corrected.

                      Need help..

                      Thanks

                      Balkrishan kundanwar
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Soumeet Paul
                        from Mumbai, Maharashtra
                        Nov 8, 2019
                        Resolved
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                        Resolved

                        3rd party cash txn inc gst for amount 177 from the account

                        Hi,

                        Today, 08 nov 2019, rs 177 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.

                        Regards,
                        Soumeet paul...
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                        A
                        Aakanksha Tiwari
                        from Mumbai, Maharashtra
                        Nov 8, 2019
                        Resolved
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                        Resolved

                        Address: B-911, Everest Appartment, Varsova, Andheri West, Maharashtra, Mumbai City, Maharashtra, 400061

                        Hi,
                        I'm Aakanksha Tiwari, today I received a call from your so called executive at around 04:39, bearing no.: [protected], regarding the whereabouts of my sister and he was Using foul language with me. Even my relatives as well as my clients are receiving random calls from your Banks and even with them your so called executives are using foul language and extending threat's to them also.

                        As a bank you have not right to intrude on your privacy and interfere the life of my friends, relatives and client, just to recover your money, this is illegal, unethical and primacifi thieft. As Bank/ RBI'S guidelines or norms as Bank you haven't got right to infringe the personal life of other person or making random call.

                        It is my humble request to your bank please restraint your executives from interfering my as well as my clients, relatives, friends and other know person's, otherwise I will be free to take legal action against your Bank, also look in the matter as soon as possible.
                        Regards
                        Aakanksha Tiwari
                        +1 photos
                        Dec 12, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 09, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the required details along with the caller details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          G
                          gsb007007
                          from Noida, Uttar Pradesh
                          Nov 8, 2019
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                          Address: HOUSE NO. F 135, STREET NO.38, SADH NAGAR II, PALAM COLONY, MAGLAPURI, New Delhi, Delhi, 110045

                          Hi Team,

                          I have received the following sms from bank.

                          Dear Customer Mandate reference no: HDFC00000000XXXXXXXX issued to ICICI BANK LIMITD with value Rs. 676980.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

                          I have not given any mandate any where. How can someone deduct on their behalf without seeking permission. It's violation of my right.

                          Please rectify this and revert any mandate unlawfully taken.

                          Thanks
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 09, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.  

                          -Anay
                          HDFC Bank Customer Assistance
                          Nov 15, 2019
                          Updated by gsb007007
                          can someone call or help in resolving this issue or i need to reach other social media platform to raise this issue
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                            P
                            Prashant Savalagi
                            Nov 8, 2019
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                            Address: A Narayapura, 560016
                            Website: v1.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

                            I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr322831. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

                            There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                            I have been with hdfc for 10 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
                            The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Mallika shekar shetty
                              Nov 8, 2019
                              Resolved
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                              Resolved

                              Hi,

                              Iam Mallika Shetty, I have created salary account in HDFC bank on 11/2018. Until 4/2019 I was not facing any issue after that I was unemployed from 5/2019 to 9/2019 so I was unable to maintain balance in my account. So HDFC has converted my salary account into saving account without informing me. Now they have deducted RS 690 from my account stating minimum balance, after deducting they have sent a message by stating minimum balance, before that they have not informed nor messaged about my account minimum balance. So please take a action on this and i need my money back. Please help me with this.
                              +1 photos
                              Dec 12, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 11, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

                              The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

                              In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

                              Please visit for Terms and conditions: http://bit.ly/36Tc7Xb

                              For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on http://bit.ly/2NCXMqw

                              -Nadia
                              HDFC Bank Customer Assistance
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                                S
                                SALIM AZHAR
                                from Moradabad, Uttar Pradesh
                                Nov 8, 2019
                                Resolved
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                                Resolved

                                mirevenue hold through gefu

                                Address: 262405
                                Website: HDFCBANK.COM

                                Hi,
                                Myself salim azhar
                                Amount of rs 159.49 has put on hold at 06.11.19 from my account without any reason. When did it will be cleared?
                                I want my money back asap...
                                +1 photos
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                                B
                                bmalhotra
                                from Delhi, Delhi
                                Nov 8, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110027

                                This is regarding 1 demand draft submitted at hdfc bank, 19 west patel nagar branch, drop on 24th or 25 oct 2019, but when the amount did not reflected in my account then i called up there customer care and they said we are not received the dd and also reach that branch and meet navneet madam and she send the mail to concerned person. But still now i dont received the particular status of my demand draft and its draft misplace by hdfc bank. Who could bear my charges.
                                Its requested to clear this matter as soon as and refund my all charges and all late payment as its lost my dd from hdfc bank

                                So my credit card payment is due because of dd is not cleared and my due date is 02. Nov 2019

                                My demand draft details is
                                Dd no : 037081
                                Amount : 35000

                                Thanks & regards
                                Bhupesh malhotra
                                [protected]
                                Dec 17, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 14, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please note the given draft was returned due to incorrect credit card number mentioned. For further assistance, you may contact Abha Kothari on [protected].

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  Vinod Potturi
                                  from Chennai, Tamil Nadu
                                  Nov 8, 2019
                                  Resolved
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                                  Resolved

                                  Bajaj finance — calls regarding pre approved loan

                                  1 review
                                  India
                                  Vinod potturi on oct 29, 2019mark as resolved

                                  Hello hdfc,

                                  It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from hdfc ank for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

                                  Kindly take necessary action for stopping phone call at my number else i will be forced to take action against hdfc for disturbing me on and of[censored]sing several different numbers

                                  Please note this number for your action : +91- [protected]
                                  Dec 12, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 08, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the required details along with the caller details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    P
                                    Pooja ghube
                                    from Mumbai, Maharashtra
                                    Nov 8, 2019
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                                    Address: Sai complex Fc road pune, 411038

                                    Dear sir

                                    I have get two-wheeler loan at year 2005 through centurion bank pune branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                                    We need the noc how to proceed further

                                    With regards
                                    HDFC Bank customer support has been notified about the posted complaint.
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