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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026
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R
RJ VLOG
from Guskhara, West Bengal
Nov 12, 2019
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Address: SukhiaPokhri, Darjeeling, West Bengal, 734221

I ordered some products from amazon and cancelled it due to delay. On same day after cancellation i received msg from amazon that they have reversed my amount of ₹ 16914 and ₹ 3199. But when i checked the statement the amount is not yet reversed.Please help me in this issue and kindly refund the money. Amazon have done their part.
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    D
    DurairajNatarajan
    from Pune, Maharashtra
    Nov 12, 2019
    Resolved
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    Resolved

    Address: Chennai, Chennai, Tamil Nadu, 600048

    I have transacted last sunday evening @ vettri theatres, chrompet with an inr amount of rs.160/-.
    Upon first time swipe, no approved message turned up, but amount got deducted and have been informed by the merchant that the transaction would get revert after 2-3 business days.

    Details of the transaction and time : attached image

    Name : durairaj natarajan
    Dec 14, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 12, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your transaction details and Card No.with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Hi Team, Today I have withdrawn amount of totally 50000 (Fifty Thousand Rupees) and after counting the amount, I have received 49500 rupees. 500 rupees is missing. Can you please help regarding this. The ATM is Ramanthapur(Anand agar, In the lane of ADRM hospital), Hyderabad.

    Mobile no: [protected]
    Mail id: chandra.[protected]@gmail.com
    I went to idfc atm and enter 3000 rs but I got 1500 only but my 3000 rules deducted this happens on 10th october i raised complaint on Oct 11 but still now didn't solve my problem.i want my money back
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      S
      Santhiya prabha
      from Mumbai, Maharashtra
      Nov 12, 2019
      Resolved
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      Resolved

      I have cancelled my bus booking two times and also i got below messages for both cancelled booking.

      Feb 27 2019 - your refund request of rs 480.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days.

      Oct 30 2019 - your refund request of rs 544.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days.

      I have checked the account and balance too... It's not refunded to my account...
      Redbus support team has told they have initiated the amount and asked to check with bank.

      So kindly let me know the status asap.
      Dec 16, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 12, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Manoj
      HDFC Bank Customer Assistance
      I am tushar kanta samantaray with credit card ending number 3425 and relationship number is 9093085 . I am not interested with this service and want to cancel membership.so please cancel it.
      Didn't get the cash amount from atm machine but amount deducted from account
      Amount 048776 RS 299.ddducted twice.from my account while.making a.purchase on Amazon. Since payment couldn't be completed i had to make a.paymemt again which caused my account to.ne debited twice
      Dear Sir
      I did not got any salary slip when I was working in hdbfs.plz would you forward me my salary slip my employee code is S62402.I have not got my pf no inorder to collect my pf amount.I hope salary slip will help me out
      New debit card with chip has been generated but not yet received to my address so please do neeful . Cus ID : 62930974
      Nothing any customer care number even shared no. also not in use.
      [protected]
      [protected]

      trading company person also fed up.
      [protected]

      i had purchase fasttag but no update to know the status etc.

      please check and help.
      Please HDFC Bank Mein documents Nahin De Pa Rahe rojana phone karne per yah Kahate Hain Kal Aaj Kal Aaj Kal Aaj 15 din ho gaye hain limit ke paise Bhi Main Jama kara Diye Hain Fir Bhi documents Nahin De Pa Rahe to Fir Kya Karen ab 15 din ke upar Ho Gaya Hamare ko aur phone Karte to phone uthati Nahin Hai
      During air ticket booking 3 EMI, s with 0% rate of interst were prompted by the system, that is why I opted for 3EMI, s on my above credit card.Now interst of Rs648.04 charged on my 1st EMI of Rs16263.03.Pl refund me interst charged and make remaining 2EMI, s at 0% interst. HDFC credit card no.[protected]
      PNR JMK14H and MMD12X.
      3month credit casrd applying but not responce hdfc branch officers in day to day long time card is not provide plz help me
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        P
        prasung
        from Mumbai, Maharashtra
        Nov 12, 2019
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        Hi there on 5th nov 2019 i had applied via hdfc website for fasttag and paid 500 inr for the same.

        The application ref - hfr323765.

        Now it is 12th nov and no one has contacted from hdfc team for update on my fasttag. There is no way provided to track application status on website

        Neither the toll free number work nor any email id is provided to escalate the matter.

        I had reached out to hdfc support from net banking interface directly, but 3 days have gone and no one has responded.

        I wonder where my 500 rs have went and why hdfc is even allowed to distribute fasttag when they are unable to handle it.

        I am an existing customer.
        Dear Customer,

        We have dispatched the Fastag on 14.11.19 through blue dart courier vide AWB no is [protected] and the same has been delivered. Please acknowledge the receipt of the same.

        -Nadia
        HDFC Bank Customer Assistance
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          A
          Ashish Kataruka
          from Kolkata, West Bengal
          Nov 12, 2019
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          Address: CF-146, SALT LAKE, NEAR TELEPHONE EXCHANGE, Kolkata, West Bengal, 700064

          Business loan a/c no[protected]
          Total principle amount-rs 10, 00000
          Rate of interest as per discussion was 8% (Flat)
          Processing fee-rs 11800
          Pf-1%
          Gst-18%
          Tenure 36 months
          According to me my emi should be rs 34444.44 but the bank is charging rs 35404 per/month
          Sir we have not signed any papers after the bank said that the amount will be rs 35404. The bank has despatched the amount without our permission.. When we spoke in the bank the concerned person said that the colleague was new and he made this mistake and after a month the emi will be reduced.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 14, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID: HBL=[protected] and will revert to you within 3 working days.

          -Nadia
          HDFC Bank Customer Assistance
          Nov 24, 2019
          Updated by Ashish Kataruka
          your hdfc team is only calling n asking the details again n again no update till yet
          Dec 09, 2019
          Updated by Ashish Kataruka
          No update has been received till now ...
          The bank has deducted 178.50 from my hdfc account 2 times within 5 days stating 3RD PARTY CASH TXN INC GST. Please resolve this issue and return my money. This is unwanted and wrongful to take like this.
          I had purchased TVS Star City Two-wheeler
          Financed by Centurion bank 2006 I paid all EMI but l don't have a NOC .l want know how
          will get NOC
          Vehicle Registration number
          KL 08AH 9416
          Company Name TVS Star City
          Address . Tharayil House Kizhuthani
          Thanissery. PO. Thrissur. DT
          Kerala
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            G
            Guna17
            from Hyderabad, Telangana
            Nov 12, 2019
            Resolved
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            Resolved

            Address: Hitech city, Hyderabad, Andhra Pradesh, 500032

            I have a hdfc salary account. Few months back my account balance was "0". At that time i transferred 1500 to my account. At the same time it was deducted all the amount.
            Then i check my previous deductions on the same issue. The total deductions from last one year is 7, 198/-.

            After searched in online, read some complaints in this same website, the are charging because of my automatic sip's for my mutual funds.

            My sip was 1000 rupees per month, you know how much hdfc will charge for this mutual fund transaction...
            590 rupees per month... Yes they charged 885 sometimes also.
            For my entire year, total deductions for just transaction charges = 7, 198.

            A 30k salary guy like me, will lose 2% of their salary without intimation.

            How fare is this.???

            The sad thing is i didn't informed on this charges through mail or call.

            Who will do a mutual fund savings 1000 rupees per month costs 590 as a transaction charge...

            As a bank, it's your duty to inform me before deducting any thing from my account. You lost the trust.

            Who are reading this, please inform your peers about this, so that they can check their hdfc accounts and save their hard earned money.
            Dec 25, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 13, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have checked our records and confirm that the charges levied to your account pertains to ECS debit returns.

            In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing.

            Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

            We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account.

            Kindly refer to our website: www.hdfcbank.com for schedule of fees and charges applicable.

            -Nadia
            HDFC Bank Customer Assistance
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              Balajicambi
              from Bengaluru, Karnataka
              Nov 12, 2019
              Resolved
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              Resolved

              Address: Hdfc bannnerghata branch Uma Admiralty, 560047

              Amount of 4673 was deducted on 23th september 2019 and i am following with flipkart and bank till 11 nov on refund both of them blame each other flipkart says we din receive money bank says we settled who to ask what to do can some take this seriously.
              I contacted flipkart many time got mail. Conformation tat amount is not with thn and thn i contacted hdfc repeatedly till nodal officer i reached they keep telling amount is settled
              Dec 21, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Nov 12, 2019
              Updated by Balajicambi
              My complaint reference is HBL=[protected]
              I spoke to grievance ream and wrote several mail to Grievance.[protected]@hdfcbank.com called nodal officer and they are giving same response as settled to flipkart merchant that tat flipkart merchant says we have not received both useless team are cheating me on my money... Pap lagega

              Nov 12, 2019
              Updated by Balajicambi
              Mail from hdfc bank latest on 11 nov

              Verified Support
              Nov 13, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

              -Zubin
              HDFC Bank Customer Assistance
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                N
                nandagonuguntla
                from Delhi, Delhi
                Nov 12, 2019
                Resolved
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                Resolved

                Address: Bangalore Urban, Karnataka, 562107

                This is in reference to the transaction made from my account without intimating me by hdfc bank.

                An amount of rs 1019 has been debited on 11 nov 2019 from my salary
                Account, mentioning about 'depository charges oct 19 on demat account.

                I have been charged around between rs 150 to 200 but this month hugely debited.

                Please help and give me an update to my mail id: nanda. [protected]@gmail.com

                Thanks
                Nandakumar
                Dec 14, 2019
                Complaint marked as Resolved 
                HDFC Securities customer support has been notified about the posted complaint.
                Verified Support
                Nov 13, 2019
                HDFC Securities Customer Care's response
                Dear Customer

                Greetings from HDFC Securities Ltd !!!

                As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -4.

                We have also raised this from our end.

                Regards
                Customer Care
                HDFC Securities Ltd
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                  P
                  Parag jindal
                  from New Delhi, Delhi
                  Nov 12, 2019
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                  Address: A-137/5 rajpark sultanpuri, New Delhi, Delhi, 110086

                  I have applied for hdfc fastag on 8th or 9th nov and money of rs. 500 has been deducted but i didn’t get application no. Or any other messages related to fastag. I have talked with customer care also on saturday last week and they said in 2 to 3 days you will receive a mesg but nothing works. So please either give me the updates or refund my amount.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    T
                    Tekitisisjs
                    from Noida, Uttar Pradesh
                    Nov 12, 2019
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    I dont know why i am getting this message since i dont have any emi loan with either hdfc or bajaj finance with the emi amount mentioned below in the message that i recieved. I have only 1 loan that is of 28k with bajaj finance emi of which will be deducted from hdfc. Below are the messages i recieved:
                    "dear customer mandate reference no: hdfc (Protected) issued to bajaj finanace limited with value rs. 48239.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch"

                    "successful debit mandate registration bf041119_374-2613 for mntly pymnt from a/c (Protected) to bajaj finance ref no.. (Protected) upto rs. 48239.00 valid 27-oct-2019 to 22-oct-2039"

                    Please resolve this issue or complaint as i can prove i have not opted for any of the above loans.
                    Dec 16, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 12, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      AmitSharma2009
                      from Delhi, Delhi
                      Nov 11, 2019
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                      Today 1.57 pm i received a sms alert from hdfc that rs. 927 is spent on amazon prime.

                      I have not purchased anything, nor i logged to buy anything. No renewal is there, no otp i received then how this payment got deducted from my credit card without my authorization. Also there is no email to send the complaints to stop this payment. I want instant action to be taken on this.
                      Also how the payment being done without otp.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 12, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Card No. & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Nov 12, 2019
                      Updated by AmitSharma2009
                      Reference number given by is not visible to me due website protected policy.

                      As an authorised HDFC staff You can see my email id, kindly send the reference number there.
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                        G
                        GaneshkumarS
                        from Chennai, Tamil Nadu
                        Nov 12, 2019
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                        Address: Plot no 117, 5th main road, Swaminathan nagar, Kottivakkam, Chennai 600041, Chennai, Tamil Nadu, 600041
                        Website: HDFC bank fast tag

                        I have apllied for a Fast tag thro HDFC bank and My token number is HFR287332. I received an information that it would be couriered thro blue dart and docket no is [protected]. But so far I have not received anything from blue dart. It has been one month.
                        My name is S GANESHKUMAR and my email I’d is [protected]@siemtel.co.in and my mobile no is [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        I transferred amount of 950 twice today and the money git debited in wallet and i did not receive in my account, please let me know the status.

                        my phone number is [protected] which i use the same ti login in to my wallet
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                          B
                          BS Chaudhary
                          from Delhi, Delhi
                          Nov 11, 2019
                          Resolved
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                          Resolved

                          Address: Kurukshetra University,, Kurukshetra, Haryana, 136119

                          I waiting for update of my vehicle number from tmp557749 to hr07ab5187 which is pending for last over a month. I am waiting for the reversal of rs. 70 of oct. 6, 2019 which was supposed to be reverted to my account. I do not know i am so fedup with no response at all from the email id of fastag (Fastag. [protected]@insolutionsglobal.com). It is also horrible that the toll-free number is helpless to update anything and if i am not able to update my account details what absurd your system is. Kindly do let me know which the first appellate or how i can get the issue resolved. My wallet id is [protected]. I will wait for your reply and solution. My email id is [protected]@kuk.ac.in
                          Dec 20, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 15, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have raised chargeback with the acquiring bank, however, the same is rejected by them. Kindly write to Fasteg team at fastag.[protected]@insolutionsglobal.com for further assistance..

                          -Nadia
                          HDFC Bank Customer Assistance
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                            Rajkumar Periyasamy
                            from Chennai, Tamil Nadu
                            Nov 11, 2019
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                            Address: 638105

                            I bought HDFC FasTag last month and it is not scanning Properly in all Toll plazas. I faced problem in most of the Tolls except. When i inquire HDFC customer care, they will simply redirect to NHAI toll (1033) .And moreover when we dial customer care number, they will not pick the call and NO response most of the time. This WORST experience. I strongly recommend, DO NOT BUY FASTAG from HDFC. Worst experience.
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                              J
                              Joe Arun Kumar
                              Nov 11, 2019
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                              Have applied for hdfc fastag on 18th oct 2019. Reference no is hfr291154. Have not yet received the tag and the customer care number provided in hdfc fastag page is not functional as far as i checked, it just keeps playing a music in repeat mode. And no other means to contact to get the status. I've already paid rs.500 while applying for fastag.
                              Already raised a complaint and the response said the fastag is dispatched with bluedart courier and there was no courier no. Pls message me or mail me the courier details. Or else paste the courier number without it being masked.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Shekhar2492
                                from Gurgaon, Haryana
                                Nov 11, 2019
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                                Address: Sector, Faridabad, Haryana, 121008

                                Dear concern,

                                Many time i visit at your hdfc bank branch of sector 29 huda market faridabad (121008) for re issue my debit card but your bank employe (pushpender) attend me like i am gone there for time pass and secondly that branch employe always says me we have not debit cards in stock ...i only want to know why are you giving us so much poor service like that...

                                Thanks
                                Regards
                                Shekhar
                                [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Bmm1
                                  from Bengaluru, Karnataka
                                  Nov 11, 2019
                                  Resolved
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                                  Resolved

                                  Address: Hassan, Karnataka, 573214

                                  I have applied for my fastag 10 days back and no news. I have been trying to call the call center but no one picks up or it is always busy. I have emailed, complained to hdfc bank on twitter but no one cares on helping. Will they even get my fastag. No one seems to care and there is deadline of 1st december to have fastag. What needs to be done now? The fee is collected and there is no number to contact them at all.
                                  Dec 12, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 11, 2019
                                  HDFC Bank Customer Care's response
                                  Dear customer,

                                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    K
                                    kirtijit chakma
                                    from Lucknow, Uttar Pradesh
                                    Nov 11, 2019
                                    Resolved
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                                    Resolved

                                    I have tried several times to pay my hdfc credit card bill, but i was unable to, then i called customer care regarding my problem and said to pay in any hdfc branch. So i went to nearestbhdfc branch to pay my credit bill but they said its not possibe as they are having problem with credit card payment issues. As today is my last day to pay the dues and i already have spend 15598 to wrong hdfc credit card account buy putting suffix double zeroes (00). Now i really feel cheated as neither the hdfc agent through whom i got the card or the bank reponding to my mail or the customer care responding properly. And i am going to be penalised for not paying my credit card bill on time for no reason. This is not fair.
                                    Dec 23, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 12, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments expressed and confirm having responded to your e-mail id on November 03, 2019. The reference number for this interaction is[protected].

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      T
                                      tade.ateeq
                                      from Delhi, Delhi
                                      Nov 11, 2019
                                      Resolved
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                                      Resolved

                                      I applied online for fastag through hdfc fastag program. I made payment of 1000 inr (For 2 cars registration). The reference number of the application is hfr329301. I haven't received any e-mail regarding its confirmation even when they have mentioned in a comment that "the applicaiton pdf is sent to your registered e-mail id". I have also submitted application online. It doesnt show any acknowledgement nor any confirmation for further process. Since then i have been trying to contact on the toll free number but no one picks up or its busy always. There are no updates regarding my application/money whatever. Let me know what is the status. No any action is taken further. Its like a fraud been happened with me any maybe other customers. If you can't work further, return my money back. # service from hdfc. Totally disappointed.
                                      Dec 19, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 14, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We would like to state that the Fastag would be dispatched shortly and you will receive courier details. Request you to write to the Fastag team at fastag.[protected]@1pay.in for further assistance.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        pd91
                                        from New Delhi, Delhi
                                        Nov 11, 2019
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110089

                                        I have applied hdfc fastag through online and made payment of 500 inr.
                                        The reference number of the application is hfr322119.
                                        I have applied on 5th nov 2019 since then there is no updates. I got welcome letter to my registered mail informing that someone from bank will call me withing 3 days, and the fastag will be delivered within 7 days, but there has been no call or update from bank side till now. The toll free number [protected] given on bank site is not working, and normal customer care department only guiede me to look for some alternate number to raise this issue as they were not able to help me themselves.
                                        This seriously is a very bad experience from a regulare salaried account holder in hdfc bank. Please help me getting this resolved.
                                        Nov 26, 2019
                                        Complaint marked as Resolved 
                                        Delivered via Courier.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 15, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have dispatched the Fastag on 14.11.19 through Blue dart Courier and is delivered. Kindly contact Fastag team at fastag.[protected]@1pay.in for further assistance.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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