HDFC Bank Complaints & Reviews

I have cleared my dues on 3rd november 2019 for rs 5645. The payment was successful. Still on 4th november 2019 i received an sms that the payment was not done and i should make an alternate payment. I checked my netbanking the same day and i saw that amount has been debited towards my credit card payment. There i also saw that a 450 rupees penalty and a charge of rupees 81 was made on my credit card. I have never missed my payment and always cleared my debts on time. I tried to take support from hdfc customer care but they will not reverse the fine. This is the reason i had to take the help of consumer forum. Please help to reverse the auto-pay return fee

Hi,
I applied for hdfc fastag last week and got reference number hfr355664. This was after payment was deducted from my credit card. However till date, i havent received the fastag.
I have tried to reach out on the toll free number mentioned on site, but nobody is answering.
Really not sure how to proceed.
This kind of behavior is unexpected from hdfc point of view..

Hi,

I applied for fastag on 11-nov-19. Application number - hfr355256. After that i haven’t received any email or phone call. The toll free number is not working, no one is there to receive the call. Is there any way to know the status? Looks like many other people are also complaining about the same. As per the first email, i am supposed to receive the fastag in 7 working days. Please help.

I am a hdfc bank credit card holder. The bank has auto debited rs. 999/- from my credit card number ending with 3574 without my concern on date:18/11/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.999/-otherwise i will cancel my credit card. Please resolve this asap.

Hi there,
Had discussed this with personal manager of hdfcsec but didnt here from him yet.
He is interested only if you are trying to invest more.
(Below email sent to customer relations / complaints and other email id's)

Inr 1000 for a transaction of 16000 that means the brokerage charge is 6.25% + hiked up unit cost. This is the reason i am unable to make any profits dealing with hdfcsec whereas my other friends who deal with pcs or other brokers make money.

There is double brokerage charged of (3% to 7%)+ brok/unit is hiked by certain percentage. So this is a double charge to the customer. Not only on penny stock even when i sold or bought normal stocks i saw the same. (Hiked up unit charge + extra ordinary brokerage charge).

Guys (Who all reading this) check out the mails you get from hdfcsec + the mails from nse / bse. Compare the rates well and escalate if you are charged double.

The personal relationship manager is only interested in making your invest more. Least bothered if you have a complaint.

Warm regards

I received the below message from hdfc bank...

Your fastag a/c has been debited for rs. 345 for adjustment entry on 11/19/2019 6:35:47 pm. Balance amount in the a/c is rs. 195 - hdfc bank ltd.

I haven't travelled anywhere on this day. And i have verified my past 1 month travel and made sure all the tolls were debited.. I couldn't understand why this amount has been debited...

It's very unethical from hdfc to debit without proper authorisation or intimation for these debits, without showing proper reason of debits..

I have been trying to redeem liquid funds from my hdfc securities demat account. Redemption is not done and I am not getting proper response from customer care.
Reference number of my request mail I'd sent to customer care is 02651253.
Iam in an emergency for money and this delay has affected me in a larger way. I want quick response from HDFC and I want my money back from the liquid fund.
Sekar.S
[protected]

I had apply for hdfc fast tag on 8 nov with reference no hfr341892 and paid rs 500. Same time rec massage n mail about applying they said will get fast tag in 7 days but till now not rec any thing. When call at customer care no no one pick call. How can get information about my fast tag. After that no msg or any call rec from fast tag. I am not getting information about fast tag

On 15th november 2019 i have applied for fastag application no hfr382311 by online payment of rs 500.00

I am yet to receive any welcome mail/communication from bank end. Above all no one picking up call in bank toll free no hfr382311

Please look into the matter.

Name : arpan samanta
Ph no : [protected]
E mail id : [protected]

I have been charged for late fee as i have not paid the bill on time because i have not received any reminder for payment of bill so i forgot to pay the bill on time. Even i have contacted customer care many a times but call has not been picked up by ur personnel. Kindly reimburse the late fee payment charges paid by me.

Hi Team,

I purchased hdfc fastag id (RefNo : HFR272563) for my vehicle through online and application has been issued on October 14th and received the fastag RFID in nonactive status, I called customer care to activate my fastag using hdfc customer care number and created the ticket on 8th November and further, I called multiple times but no response from the customer care of fast tag hdfc[protected]. please do the needful asap.

I am a customer of HDFC and I have applied on line for fastag. I have uploaded the necessary document and paid Rs.500 as required by the portal. Application reference number is HFR364873. This was done on 11/11/19. The acknowledgement says that fastag will be received within 7 days and a representative will contact me. But no response whatsoever from HDFC so far. The helpline number is always busy, which i have been trying for couple of days. I would like to know whether my application is on progress or should i get another fastag from another provider since the deadline is 1/12/19. If so, what happens to the money i have already paid to HDFC ?

I applied for the tag online and they took 500 rs for the same since then there is no communication from HDFC.

they suppose to send confirmation email but still waiting for the same.
I paid the money on 11th Nov 2019 but till date there is no record.

looks like this Fraud website HDFC bank running also provided number is FAKE

it's saying 24/7 available trying reach on that number for the past 3 days.

Hi as per the hdfc net banking instructions I had paid fees towards new fast tag application and they had confirmed it will be processed in 7 days, however it has been two weeks and no response from them and their toll free number no body receives? How do I receive my money back. My application number is HFR342603

I have paid Rs 500/- from my HDFC account & applied for fastag hdfc on 12.11.2019.

My reference number is HFR360600. Even after passing of week, nothing is heard from HDFC.

May i know the status?

When shall I get customer ID & Wallet ID?

When shall I get my ID???

my registered email id is [protected]@gmail.com

kindly give suitable reply on above email id.

I have applied for HDFC Fastag on 12th Nov'19. Reference number is HFR363245. Till date, No one contacted me or received card as mentioned on acknowledgement of application. Given Contact Number is of no use. I am trying to call on this number ( [protected] ) since last three days. No one is lifting or always busy. I tried HDFC Bank other numbers ( [protected] & [protected] ) or even my personal banker with HDFC but no one is in position to give me update. So how I will get update on my application ?

My HDFC credit dispute is going for april to so far / But still I have not got any reply from dispute department several calls I have to all the hdfc departments . every month they are also charging the interest for the amount I am not payable for.
please give me the resolution as soon possible else I will go to court this week

I would like to file fraud case against HDFC BANK Ltd,

I have a salary account with HDFC back, Today I see that a message on my Account that Rs.850 is due for Demat Account.
This is a fraud, I have never ever used this service.
My Account no. is [protected]
Register Mobile no.:-[protected]

I got my Consumer Durable Loan from HDFC on 15/12/2016 INR 36, 000 for tenure 18 months (Loan Account No- [protected]) and EMI amount of Rs.2279.88 which was cleared from my ICICI Savings bank account from[protected] to[protected] . But now bank official are saying/asking that I have emi due and have to paid immediately otherwise the take legal action against me . Now I have been receiving continuous harassment calls almost many times and sending collection agent to my residence place with no certain time in absence of me for this reason HDFC bank spoiled my reputation physically and mentally. So I would request you kindly take necessary action and closed this account from my cibil to solve my problem permanently .

Regards
Sumit Sarkar
[protected]

Dear Sir,
Enclosed please find attached Batch Settlement Report of EDC Terminal ID 28148745 for Rs. 30, 000 done on 16/11/2019 at 10:59:20 hr but the said amount yet to be credited into Account No.. [protected] till now. Look at this matter at your earliest please and arrange to credit the amount into A/C. No. [protected]. Awaiting for your response.
Regards
Md. Gulfishan
Proprietor
Saharanpur Handicraft Bazar
+91 [protected]