HDFC Bank Complaints & Reviews

We took the settlement card no [protected]... Already i settle the amount also but still i m not take the noc and settlement latter. After the settlement the manger telling know not yet approval he not response properly
Please clear the issue asap. And this card linked my account also i m getting lot of problem please take the seriously action. Asap

Manger no:[protected] or [protected]

I applied for fastag on 13.11.2019 at their website. I got an application reference number as hfr364679, where it is mentioned that pdf application will be sent to your registered mail id and representative will contact me. I have already made payment of rs. 500/- through online transaction.

But till know no pdf application has not been sent on my mail neither any representative contacted me till now.

I am trying to call the toll free number provided fastag applications since last one week but no one is answering or the number is continuously busy. First time i am facing such horrible service from hdfc.

Have applied hdfc fastag through online and made payment of 500 inr.
The reference number of the application is hfr402959.
I have applied, since then there is no updates and welcome letter to my registered mail and no way to track my application status.

There is no way to contact hdfc fastag guys as the customer care number also given its busy or not being attended.

Hi,

After worst experience with icici bank on fastag, i have chose to apply fastag with hdfc bank on last week of september 2019, as soon as i have applied, amount rs500 debited however, till now (19-nov-2019) havent received fastag. They have send me empty envelop with wallet id, application # details but not the tag which is needed. I have been chasing them for status, they asked me send mail to fastag. [protected]@insolutionsglobal.com about it but till now not even recevied acknowledgement from this mail or proper answer or eta from bank. Everytime i call them, i was asked to wait since they forwarded and escalated to concern team (Never understand what they mean by concern team which never has concern). It is been more than 1 1/2 month, nothing happening. Hdfc bank or other banks doesnt have proper escalation procedure defined or capable of handling queries or issues, but on other side government is mandating fastag without properly regulating the bank on servicing, pushing all the burdens to people. This the first time i have writting compliant here against anyone, someone please help me what should i do.

Hdfc fastag application # is hfr268895

Thanks
Varma

Hdfc was always my priority but you guys deduct my account for not maintaining amb you should hv told me at the time of account opening. I dont want to use hdfc account closed my account on immediate basis and i will not pay a single penny to you fraudsters. I will not use hdfc account now onwards so closed it and i will not pay a single penny... If you guys didnt closed my account then i will tak an strict action against hdfc sales executive... So closed it asap.

I need to speak to someone from the disputed department. I have a dispute for 5 months now on credit card and been charged on disputed amount minimum balance month on month with no temperory credit. No follow or response from banks end mr venu gopal i swing making false promises of call back and status of my complain but never called i am following up with him but keeps avoiding now the balance from my savings is blocked against the payment which i don't owe to the bank i am a single mother and that my money to run house no one is help full. I have complained to umbutsman also. Please help i have saving ac loan ac and credit card being loyal customer with no late payment no default never missed a payment but this charge i did not make and i won't pay this charge i am being penalized can not explain everything as not enough space please call

I asked the the bank clerk and confirmed that there won't be any charges. It would be only for above one lakh and hence i deposited 1 lakh, yet still the bank charged me rs.442.50 worst services just looting the customer money in fraudulent way.
If there is a rule such like it should be inform why they have lied to me, just to make money, completely disappointed.

I have registered for Fastag online through the HDFC website on 15th November. Though it's not 7 days yet, however, I never received any confirmation email from them. My Fastag application reference number is HFR383040. I tried to call on the customer care number never got connected. How do I know the status of my application and what about the 500/- I have paid? I have been a loyal customer of HDFC for quite a long but this is really disappointing.

Hi,

This is regarding the fastag application, i had applied online last Monday and there is not even a single update i received so far. My reference no is HFR353984, i did not get any email nor i am able to reach out to customer care executive. This is very pathetic and worst service, seems like you are trying to loot the money from the customers.How long do you need to respond, why can't provide an update when you get the payment done.

Regards,
Srikantan S

Hi, i have been a faithful customer of hdfc till so long, but for long amount of time i am not using it because my new salary account is changed to another account, for quite a long my account balance was around less than 50, to my surprise i found out that my account balance has reduced to negative with -2138, this is nothing but a mordern day burglary going on. This is not the right way to treat your customers, i cannot close my account as my base branch is quite far from the place i am living. Please help me in waiving off the entire money and closing my account asap

Guy from hdfc branch candolim had came to visit at our office and we have provided with all the details along with cheque. Currently no one is picking a call or bother to tell the status of our saving account. We have submitted all the details on 31st october 2019. Everyday when had call we are been told you will get your thing by tomorrow. This is really a bad service from hdfc bank.

I made transaction on[protected] a payment of INR 12000.00 HDFC bank account via UPI to MOIKWIK wallet but it gave some error after successful payment. Amount deducted from my account, but still wallet shows Rs 0. I have tried getting in touch with the customer care of HDFC . Customer asked be processed within Three Working days but Five working days left no respond.They have just given me Ref NO: [protected]. Kindly look into the matter and resolve it.

Thanks for reguard
Maddahur Rahman
Mob:-[protected]

I have applied for hdfc fastag on 11/11/2019. There has been lack of communication. My application number is: hfr358456.

Unfortunately, there is no active communication channel to reach out for application status. Toll free number given ending with 1243 seems not working. Even after being dialed for 5 minutes no response, only music keeps on running.

Please i request you that you tell your agency for How to talk with customer. If agency had no knowledge for that so why give him work.
I ready to pay my loan but your Agency employee when come at my home without a remove a sues. And talk very cloudly. Now he tell me go for personal. I can case file against bank and case in Grahak Surksha. I hve all the recording and video. Bank employee is rudly talk and misbehavior.

Dear sir,
I have applied for fastag on 9th Nov by paying Rs/-500.
I got confirmation email with application pdf on the same day.
But after that no communication and when I tried to call the customer care number, it is always busy and never got a chance to check the status of my fastag.
I am holding HDFC salary account for more that 10 years and this kind of service is really not acceptable from HDFC...

I requested for HDFC Fast tag and got message stating that:
"Your Fastag application reference number HFR394497
The Fastag Application PDF is sent to your registered email ID.
Our representative will get in touch with you soon.
You will receive your Fastag in the next 7 working days. Contact [protected] for queries."

No email received, contact number mentioned, either goes non-responsive or busy.
I also sent an email to: hdfc.[protected]@sahaj.co.in, which is also un-acknowledged.
Looking at this forum, this seems normal behavior from HDFC fast-tag team, as there are plethora of complaints of same nature.

If this is how it is to happen, I would appreciate if refund is issued, so that I can purchase fast-tag from different vendor.

I had Ordered Laptop costing 54, 990 on 17th August from Amazon through my HDFC debit card. It's been more than 90 days, i haven't recieved any cashback. And there was 10% cashback from ordering through HDFC debit cards during my purchase. I tried contacting customer care but it did not get resolved. So hoping this could solve my problem
Ref. No. QF[protected]

My name is Ragavan P. and i have ordered a mobile in amazon on 04/10/2019 of amount 11, 458.37 for a monthly EMI of 1999.83 and i returned it on 7/10/2019 due to some issues.And amazon initiated the refund on 10/10/2019 with reference id[protected] and asked me to file a charge dispute but when i contacted the bank they are telling it is not possible and i had also paid the first month due of 1999.83 without no reason still they are not cancelling the EMI and returning the money so please help me my account no. Is [protected] and loan no. Is 6346

Hi,
I have applied for fastag on 11th nov by paying rs/-500.
I got confirmation email with application pdf on the same day.
But after that no communication and when i tried to call the customer care number, it is always busy and never got a chance to check the status of my fastag.
I called the pos person (Mention id hdfc page) and he said he is no more involved in hdfc fastag service.

I am holding hdfc salary account for more that 10 years and this kind of service is really not acceptable from hdfc.

I purchased fastag via my HDFC debit card on 8th Nov.'19, but I still can not get my fastag and HDFC Helpline Number is showing always busy or not working, I can not understand from where can I get my Fastag. Its totally Irritating service. I called my HDFC helpline number but they told me to call HDFC fastag Helpline number ...I often called ob that number but that number is not reachable or off or busy or not replying ...I called to fastag company helpline number too but they told me to complain on hDFC helpline number...in short no any helpline number replying me and answer me though I already done my payment for fastag...