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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 613

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R
Ravighazipuri
from Mumbai, Maharashtra
Nov 17, 2019
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Address: VILL-ADAMPUR, POST- LALIT PUR LUDUHI, MAU, Mau, Uttar Pradesh, 275307

My account number [protected] is again on Hold while I have cleared my dues of my credit card ends with 7982.
No one is responding. The are providing wrong contact detais which is not working [protected]/02.
Why there is again hold after payment. I want to release my hold immediately. And reopen my credit card.
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    V
    Viralpitroda
    from Delhi, Delhi
    Nov 17, 2019
    Resolved
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    Resolved

    relieving letter and full and final settlement

    I am an ex employee of hdfc bank (Emp code - 209360). I worked for 5 months there and left the job on 17 aug 2019. I still haven't received my relieving letter and full and final settlement. It's been 4 months now. As many times i communicated with hr, he said that "i forwarded your mail, it will get processed soon" but that "soon" still has not arrived. I talked to ch as well and he is also procrastinating the matter. I am not able to join...
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    S
    Sunil Bobade
    from Mumbai, Maharashtra
    Nov 17, 2019
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    Address: 400708

    Applied for Fastag with HDFC bank on 9th November, 2019. Paid 500 rs and I got a reference number HFR348813. I got a message that the Application PDF has been sent on my email ID. Unfortunately I have not received any PDF, acknowledgement and no one bothered to contact me. Pls look into matter.
    Sunil bobade
    [protected]
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      A
      Ashwin Surti
      from Mumbai, Maharashtra
      Nov 17, 2019
      Resolved
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      Resolved

      Address: Thane, Maharashtra

      I had applied for personal loan at hdfc bank for balance transfer of my personal loan with bajaj finance and hdb financial services. But i received dd of less amount for closure of hdb loan. Hence loan did not close and hdfc has started deducting heavy emis now i am being asked to pay emi for hdfc as well as hdb.

      I have returned dd back to hdfc bank and was assured to get emi reduced but they haven't reduced emi.

      Chronology:

      I had received a call from your personal loan department ms. Isha (Contact # [protected]) who informed me that she can get a balance transfer of all my loans including other bank loans in to one from hdfc to which i got ready as i wanted to go with hdfc only.

      After completing all the formalities, my loan got disbursed in the mid of august 2019.

      I received 2 dds from hdfc bank.

      one for bajaj finance loan closure amounting rs.2, 10, 739/-

      another for hdb financial services loan closure amounting rs.2, 86, 692/-

      Apart from above mentioned dds, i received an additional amount of rs.170, 206.00/- in my account and ms. Isha had confirmed addition amount received as i requested for my personal needs.

      I did not verify both the dds as i have always trusted hdfc.

      My loan from bajaj finance got properly closed with the dd provided.

      It took me time to go to hdb financial for loan closure due to some personal reasons.

      I visited hdb financial at dosti pinnacle building, manpada, thane branch for loan closure but to my surprise they informed me that the dd is prepared with very less amount.

      as per hdb finance officer, the dd with is provided to me is of lesser amount around rs.1, 50, 000/-. Though i had provided repayment schedule of hdb loan.

      I called up ms. Isha from there itself to confirm where she found there is a mistake.

      I followed up with ms. Isha for next two days where i found her helpless as her senior was not responding properly.

      On 12th september i called ms. Isha where she was trying to handover phone to his senior mr. Raj but he was not ready to talk. Later he came on phone and said they can't do anything and i will have to get in touch with hdfc bank also he said do not disclose our names to bank to which i replied i would escalate this matter to the senior management of hdfc where he replied do whatever you want to do i don't care.

      I got completely disappointed with such kind of response from such a senior member.

      I would request you to take a strict action and provide a solution which helps me to close hdb financial's loan.

      I am completely blocked now with heavy emis and cannot afford to increase my emi anymore.
      Dec 19, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 17, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details, loan application number. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        I
        Ishan T
        from Noida, Uttar Pradesh
        Nov 17, 2019
        Resolved
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

        I applied for a hdfc fastag through hdfc fastag online application portal of hdfc.
        After filling in correct details and uploading copy of rc and paying fees i haven't received any email as stated on the portal.
        Further no representative from hdfc has contacted me.
        I'm supposed to get the fastag in one week but no details available till now.
        The helpline number is useless as no one responds.
        Reference number is hfr360844
        This is an extremely pathetic and poor service on part of hdfc. Highly unprofessional for such a reputed bank.
        Dec 21, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 20, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Your fastag application is under process and you will receive the tag in 7 working days.

        -Nadia
        HDFC Bank Customer Assistance
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          I
          Imran Irn
          from Mumbai, Maharashtra
          Nov 17, 2019
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          Address: 560076

          I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8124 without my concern on date:16/11/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

          Oneassist relationship number:-5713608
          Name :- imran pasha
          Mobile no. :- [protected]
          Credit card number ending :- 8124
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            Dr om Kashyap
            from Mumbai, Maharashtra
            Nov 17, 2019
            Resolved
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            Resolved

            Address: 116/209 B-11,RAWATPUR GAON, RAVATPUR GAON SAYYED NAGAR, 208019

            Have applied hdfc fastag through online and made payment of 500₹. The reference number of the application is hfr364062. I have uploaded copy of the final document and rc and since then there is no update.

            There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

            I have been with hdfc for 7 years and now this is the worst moment with them.
            The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
            +1 photos
            Dec 28, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 20, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Your fastag has been processed and sent via speed post vide ref id RM[protected]IN on November 18, 2019. You will receive the tag in 7-10 working days.

            -Nadia
            HDFC Bank Customer Assistance
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              N
              Naren2009
              from Chennai, Tamil Nadu
              Nov 17, 2019
              Resolved
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              Resolved

              Hi team, i am facing problem with payzapp login. I have forgot my password. When i click forget password it shows support team will reset your password. I called too many time to reach you but its busy/mute sometimes. Then i sent a mail to support team. Could you please help me to reset my password. My registered mobile number is [protected]. Could you please help me.

              I request you to please short out my issue as soon as possible. You can ring me the above mentioned number anytime..
              Thanks,
              Narendrakumar
              Nov 17, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
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                9
                9.sukhbir
                from Jodhpur, Rajasthan
                Nov 16, 2019
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                Address: C-201, Scindia Kanya Vidyalaya, Gwalior (M.P.), Gwalior, Madhya Pradesh, 474012

                Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
                I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
                Rs. 500/- deducted form my account but no confirmation email or any call received for fastag. Also attached my vehicle rc.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 20, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have dispatched the Fastag through India post vide reference number RM[protected]IN. Kindly contact Fastag Helpline at[protected] in case of further clarification or assistance.

                -Nadia
                HDFC Bank Customer Assistance
                Nov 25, 2019
                Updated by 9.sukhbir
                Not yet received, please email reference number at 9.[protected]@gmail.com
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                  M
                  mandeep88
                  from Mumbai, Maharashtra
                  Nov 16, 2019
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                  Address: Chhappar B.O, Yamuna Nagar, Haryana, 133103

                  On 13/nov/2019 i had applied for credit card and i got the following response in mail.

                  We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 18, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Nov 24, 2019
                  Updated by mandeep88
                  R/Sir, mam
                  There are no any updation related to my credit card query, as you already revert me that we will take it inline for processing on fr 18.11.2019. But as per your online portal for checking status of credit car, no any updation is found, this one is showing declined as per earlier status. This is totally harrassment by your department and they taking customers queries as a fun.

                  Thanks and regards
                  Mandeep Singh
                  Cont no [protected].
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                    S
                    shersinga1457
                    from Thiruvananthapuram, Kerala
                    Nov 16, 2019
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                    The above mentioned home loan is sanctioned. After sanctioning of loan i have submitted the requisite documents on 26 oct 19 for disbursement of amount to the seller. Despite several reminders being send on mail id - [protected]@hdfc.com no action has been taken so far. When i personally contacted mr praveen kumar enquiring the reasons for delay, i have been advised to provide additional documents which are not required from legal understanding. The seller is holding a legal court registered power of attorney to execute selling rights from his mother and siblings for his khatiyani land. He is also a tax and challan payer of the land being sold therefore he has all the rights to execute selling and receive financial cost of property. After being explained all this on telephone i have not been entertained properly by the above named branch manager. The process of disbursement is currently on hold with no feedback being given to me. I request a suitable intervention to solve the issue and resolve it at the earliest to avoid delay in purchase of property as i have already exceeded the duration mentioned in agreement.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      abhijitm96
                      from Aizawl, Mizoram
                      Nov 16, 2019
                      Resolved
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                      Resolved

                      Loan account name abhijit mali
                      Loan account no, 95195196
                      Solapur branch

                      My emi was due on 04/11/2019 and i have sufficient funds available in my account but emi is not cut so i paid my emi in cash to hdfc bank. But on 16/11/2019 hdfc cut my emi again. My emi is cut 2 time of this month. So can you please look into it and do the need ful as in my online portal it still show unpaid.

                      Thanks
                      +1 photos
                      Dec 20, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 18, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        B
                        Beget gk
                        from Mumbai, Maharashtra
                        Nov 16, 2019
                        Resolved
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                        Resolved

                        Address: GREATER KAILASH NEW DELHI, New Delhi, Delhi, 110048

                        Sir
                        This is regarding money rs 10000 transferred through imps to my employ sweta nanda from my hdfc current ac. But by mistake wrong ac no was entered. She has ac in kotak bank. I called them and they asked me to mail you regarding this and if you put dispute and mail them only then its possible. Kindly help me and if you need any other information please let me know.
                        Thanks regards arora cont no [protected]
                        Dec 17, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 16, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        we'll just need a few details to help you. Please click on https://t.co/N2sk0voO2e to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Advocatevikas
                          from Delhi, Delhi
                          Nov 16, 2019
                          Resolved
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                          Resolved

                          Address: 149 shel complex HDFC meerut, Muzaffarnagar, Uttar Pradesh, 251001

                          We received a notice however advocate is fraud and telling sub inspector both are fraud and threading to phone call to me my mother and a teacher who is government teacher and a principal in government school age 61. We submit our pl loan to recovery employee of hdfc. But they are not taking any responsibility of cash. I go to given address on notice but there is no body who have authority to giving receive us of application. I recording at front of bank.
                          Nov 16, 2019
                          Complaint marked as Resolved 
                          First they apply my loan and show to loan of 10 lack but only 5 lack given.after which I apply more time but they refused.once emi is bounced and all fraudulent start with this .we submit more then amount but did not count any where.we received a notice which is fake transfer advocate and sub inspector threatening to us who never belongs to police.then I want to reply legal notice .all muzaffarnagar branch hands up and not giving us receiving of notice .so we went that address which is filled on notice.now it's meerut HDFC bank head office.there 100 plus employee are working who are doing fraud as name of HDFC to commen people.direct threatening to me and my mother in bank .nobody taking that legal notice because it's matter of court.so I have to take my rights and my loss time and threatening maintenance from HDFC private limited.its all about 1 crore. Vikas k lofty 8755669898
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            raksha03
                            from Bihar Sharif, Bihar
                            Nov 16, 2019
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                            Address: mahadevpura, 560016

                            Airticket was booked via diner card website if hdfc bank. Later the ticket was cancelled partially on 18th oct 2019. The refund was processed by indigo on 19th oct. However, the refund is not reflecting in credit card. Multiple complaints has been raised but to no avail. The bank says the refund will be automatically credited which is not yet done. Similar issue was faced earlier when the refund anount eas geld by hdfc tracel partner cleartrip. However the bank clearly refused to check with their travel partner. As per bank's policy the refund should be credited within 7days but it is not done even after a month. Calling and writing mails to customer care is only harrasment as they do not provide any solution.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 17, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your last four digits of your credit card no. & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Dec 14, 2019
                            Updated by raksha03
                            I am unable to view the reference number. I have raised multiple complaints and below are the reference number:

                            HBL=[protected]'
                            HBL=[protected]
                            HBL=[protected]
                            HBL=[protected]
                            HBL=[protected]
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                              G
                              Gaurav Mani
                              from Bengaluru, Karnataka
                              Nov 16, 2019
                              Resolved
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                              Resolved

                              hdfc life - deactivate auto debit for policy no. 21876035

                              Address: No. 31, Adarsh layout, Bangalore, Karnataka, 560068

                              Am trying hdfc customer service number[protected]. But not able to connect
                              Share alternate number to speak to hdfc on this matter which you guys have created and wasting my time. Or else give your grievance manager number or call me back on [protected]
                              Hide quoted text

                              On sat, nov 16, 2019, 14:09 gaurav mani wrote:
                              I am not in agreement with your mail. You can clearly see that i sent mail on 14th november...
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                              N
                              nandkishore chandak
                              from Kota, Rajasthan
                              Nov 16, 2019
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                              Address: 6D46, NHB, Shastri Nagar, Bhilwara, Rajasthan, 311001

                              Dear sir/madam

                              My credit card number is [protected] and debited abnormal charges (Annual fee) on my account, therefore when card given me then banker say this is total free, but bank debited 1000/- for annual fee, this is wrong.
                              I have complain with consumer complaint portal, complaint number is 1740059 dtd 16 nov 2019.

                              Pl resolve my issue with seven days.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 18, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                              -Nadia
                              HDFC Bank Customer Assistance
                              Dec 01, 2019
                              Updated by nandkishore chandak
                              HDFC BANK NOT RESPONSE AND REFUND TILL DATE
                              Dec 04, 2019
                              Updated by nandkishore chandak
                              Dear Sir
                              bank nor response in our complaint, please solve with time.
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                                D
                                Daleep Awana
                                from Gurgaon, Haryana
                                Nov 16, 2019
                                Resolved
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                                Resolved

                                Address: HOUSE NO 840 SECTOR 37, opposite, shemrock buds, Faridabad, Haryana, 121003

                                Good morning,
                                I am daleep awana. I had a hdfc credit card around 2 years back. Unfortunately, i lost my card and before closing and blocking my credit card on their site i paid all the dues. Card was closed no communication was coordinated from hdfc regarding anything and everything was running smooth. I never recieved any statements nor recieved any replacement card or call after the closure till this time. Now after two years i am being harrased by hdfc calls that i have some dues (Rs 1930) which i have to pay immediaely. I tried to contact to the concerned department and only after several attempt i had a telephonic conversation about the closure only to know that i have some dues when asked about the details the lady failed to explain. I told her that i do not have any hdfc credit card at the moment how can i use it. Anyhow, i refused to pay the amount. Now regularly some goons from hdfc bank is harrasing on telephone they even not listening or giving any reasonable explanation they are talking as if i am some sort of fraud. But sir telling you the exact truth these guys are real fraud, they are harrasing many consumers like me in the same way. I managed to clear all the dues before closure and card blockage i even opted that i donot want their credit card further. All this is done on their website by me personally and that was done 2 years back. Please kindly help in sorting this problem these people are torturing me every day.
                                Dec 28, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 16, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                we have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                -Nadia
                                HDFC Bank Customer Assistance
                                HDFC Credit card team is very unresponsive person . we have not respond costumer call waiting 40 -40 minutes very lair person of care team i am regular call team before 5 days But not close my card & add unnecessary amount add my card. so hdfc bank credit card service is very bad. lost of time.
                                very bad services

                                credit card - Comment #3587058 - Image #0
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                                  Pushpa suresh jadhav
                                  from Mumbai, Maharashtra
                                  Nov 16, 2019
                                  Resolved
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                                  Resolved

                                  Address: Jadhav संकुल satpur ambad link road महादेव मंदिर जवळ

                                  सौ. पुष्पा सुरेश जाधव, a/c no. [protected], credit card no. [protected], dob. 25/02/2019, mob no. [protected], ईमेल ऍड्रेस. [protected]@gmail.com सर मै आपको गिनती करती हू, मेरे क्रेडिट कार्ड accounts एक्सट्रा चार्जेस लगाये गये है ये गलत है, सर मेरा किमया मेहनत, पैसा वापीस कर दो नहीं तो मै rbi, ambutsman, court, शिकयेत करुंगी, sar, madam, अभि अभि 11/11/2019 तारीख को मेरे सेविंग अकॉउंट से 1726रुपये कॅट लिये है ओ वापीस करी हमारी कोई गल्ती नाही मै गणती करती हू चाह तो, ऐक दंड रुपसे 590रुपये कॅट कर बाकी मेरा पैसा वापस करो 1127रुपये हे मेरे दिन रात्र काम करके कमाई पैसा है, बँक कर्मचारी ac मे बैटकर ऐक मिंटमे हमारा गरीब का पैसा कॅट लेता है सर अपही देखी हमारी सॅलरी महिनेमे कितना मिळता है हम कैसे जीवन जगते है, मैने क्रेडिट कार्ड से खाली 261रुपये पेट्रोल डाला था ओ पैसा मैने सब bed कर दिये है तभी भी एक्सट्रा चार्जेस किंवा लागय, मैने अभि मेरा सेविंग अकॉउंट, cridit कार्ड, मेरे पती का भी सॅलरी अकॉउंट, क्रेडिट कार्ड बंद कर देंगे हमे नहीं चाहिये आपकी hdfc bank सेवा हम गरीब अधिवासी लोक है, बँक हमे लूट रही है अशी court शिकयेत करुंगी मॅडम हमारा काटा ओ पैसा फिर वापस कर do कस्टमर करवले सांगतात तुम्ही शॉपिंग, लाईटबील नहीं भरा इसीलिये चार्जेस lag गये ये गलत है सर मै गिनती करती हू हमारी मदत करो, और हमारा गरीब का पैसा मिलने मे मदत करो
                                  Dec 17, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 16, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    S
                                    sarpit Sharma
                                    from Noida, Uttar Pradesh
                                    Nov 16, 2019
                                    Resolved
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                                    Resolved

                                    Amount 25 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                                    Dec 18, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Nov 16, 2019
                                    Updated by sarpit Sharma
                                    Amount RS 29.13 (MIR[protected] RS 20.88(MIR[protected]is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                                    Verified Support
                                    Nov 16, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within / outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the charges of Rs. 25 per transaction (plus GST) are levied. As per our records, such declined transaction was attempted multiple times on November 2, 2019 for which these charges have been levied.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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