HDFC Bank Complaints & Reviews

Address: Pune, Maharashtra, 411048

Applied for fastag with hdfc bank on 12th november, 2019. I got a reference number hfr363975. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided ([protected]), but i get a message saying the number dialed is incorrect, please check the number. What a horrible service from such a reputable organisation.

Dec 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We have dispatched the Fastag today through blue dart courier vide AWB no. [protected]. You will receive the same in 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: Salempur distt bulandshahr up, Bulandshahr, Uttar Pradesh, 203001

Sir..I satendra Singh my car registration number UP13BL0029... Register mobile number [protected]...
Gaziabad Aligarh Expressway Pvt Ltd
LUHARLI Toll plaza .plaza code 239100
Single amount 115 and return 170 but
Sir I 24 hour before back luharli toll plaza
Me fsttag debit 115 Jane ke and 115 vapas aane ke .
So plz refund my amount .
Rc copy upload and message screenshot uploaded
Sir[protected] and[protected] same problem

Nov 14, 2019

Complaint marked as Resolved

Sir my contact number 9760607504

HDFC Bank customer support has been notified about the posted complaint.

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Address: 3/253 Azath nagar melsomarpet near jp Petrol bunk VENKATAPURAM, 635001

Hi I had commercial vehicle loan of 14, 77, 000 25/10/2016 and the loan was disbursed to the dealer and I have cancelled the after 15 days but they told me to pay 77660 in cibil updated this like please help me to close this account and my loan a/c is 82255645 and my number is [protected] and my mailid is [protected]@gmail.com so kindly me as soon as possible

HDFC Bank customer support has been notified about the posted complaint.

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Myself kezia catherine, working in cognizant, chennai
I forgot the pin of my food plus card.im unable to use the card and check the balance too.
Could you please suggest some way to check my balance.
Could you please give further assistance on the above issue.

Card no: ending in 7142

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I am a customer of hdfc bank since 2019 and i visited the bank for applying the debit card and filled the form and today one of there employee named gurpreet said she would not received any form with very aggressive and rude way and also arguing with me that is not acceptable and i am very disappointed from the hdfc bank services. I request you to take some action against this lady otherwise i will take further step. I know that the matter was not so serious but the behavior was not acceptable as i faced first time a very bad experience in hdfc bank.

Dec 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official has contacted you and addressed your queries. For further assistance, you may contact our Branch Manager Mr. Gagan Baweja on [protected].

-Zubin
HDFC Bank Customer Assistance

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Address: Bund garden Pune, Pune, Maharashtra, 411001

Dear hdfc management,

There is lady name called miss or mrs “ payal” who operates from pune bund - garden branch pune (Maharashtra) i got a call from her regards to credit card payment which is actually got delay frommy end. Instead of asking of delay she start shorting on me on phone, we’re she start giving a threatening to me about payment & telling me i[censored] don’t have capacity to hold the card why u took & bla bla. Even her team mate called she was telling me “ tera payment pending jaldi kar “

Having a simple question to hdfc management is the way you guys treating your customer from we’re your guys actually making a money.

Later on we’re she start exposing her self i am, a senior manager i m been working 10 years for this company... It’s like management it’s having zero customer approach...

Good bless hdfc bank.

Dec 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

Anay
HDFC Bank Customer service assistance.

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HDFC ERGO General Insurance Customer Care

from Mumbai, Maharashtra

Nov 13, 2019

We understand that your concern pertains to HDFC credit card division hence we request you to liaise with HDFC credit card department for assistance.

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My name is Anupam Sharma and I had ordered adidas shoes of RS. 2399 Amount Adidas Men's Stargon M Green Running Shoes-8 in Amazon on (3 october 2019) and after (10 october 2019) I returned this order due to personal reason. And on (10 october 2019)
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Hdfc Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is ([protected]).

Thank you sir

HDFC Bank customer support has been notified about the posted complaint.

Nov 23, 2019

Updated by adarshanupam No update about money get from bank

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Address: 682007

Applied for fastag with hdfc bank on 7th november, 2019. I got a reference number hfr335321. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided fastag applications since last 3 - 4 days but no one is answering or the number is continuously busy. I have my saving account with hdfc for last 5 years and this is first time i am facing such horrible service.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 16, 2019

Verified Support

Dear Customer,

Your TAG has been sent by Blue dart IT Courier AWB number [protected] on November 16, 2019, You will receive the same within 7 working days from date of dispatch.

-Nadia
HDFC Bank Customer Assistance

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I opened enps account with nsdl and chose hdfc bank for KYC verification.
Till date, my account is in frozen status.
I followed up with the bank many times, I physically went branch for KYC verification but none of them knew about it.

They told me to verify KYC with hdfc securities. When I called hdfc securities for KYC verification of the NPS account, they told me to verify with hdfc bank branch.

Let me know to get it verified.

PRAN no[protected]

Dec 18, 2019

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2019

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!!

We understand that you have opted for enps account through nsdl portal and currently the account is in freez status. In order get the kyc verified, you are requested to contact the bank to which your enps account is linked.

We are also raising this concern from our end with the respective channel.

Regards
Customer Care
HDFC Securities Ltd

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Nov 15, 2019

Dear Mayank,

Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

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P

pkku,

from Bengaluru, Karnataka

Nov 20, 2019

Hdfc security lots money from ppl a lot. blady guys.

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Address: New Delhi, Delhi

I have health insurance policy from hdfc ergo and they are not providing me the pre-authorize cashless facility. Also they are not telling the reason for rejection behind not giving the cashless facility.
They are telling me to take treatment on your own and they will reimburse afterwards.
So please look into my matter.
My policy number is : - [protected]
Name - sanjay shukla
Contact no.-[protected]

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

Nov 13, 2019

Updated by sanjay shukla05 I have Health Insurance Policy from HDFC Ergo and they are not providing me the Pre-authorize Cashless Facility. Also they are not telling the reason for rejection behind not giving the Cashless facility.
They are telling me to take treatment on your own and they will reimburse afterwards.
So please look into my matter.
My Policy number is : - [protected]
Name - Sanjay Shukla
Contact no.-[protected]

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Address: Asstt. Dir of transport (N) Bicholim Muncipal Town Center Bicholim Goa, North Goa, Goa, 403503

Sir,

This is to inform you that i shri. B a sawant - asstt. Director of transport, was transferred from rto ponda to rto bicholim as on 1st july 2019.
When i joined the office of rto bicholim, i put request to the hdfc team to change the accounts authorised signatory
And e-net admin approval. Both the changes was done with immediate effect for authorised signatory and e-net login approval certificate was generated in my name.

Now, my old office rto ponda, only authorised signatory form for the hdfc accounts is changed and
E-net admin approval login certificate for e-net login is still not changed despite making several requests, which should have been actually done simultaneously.

Further i request the hdfc administrative authority to kindly change the e-net login certificate and approval of e-net login
For rto ponda at the earliest

B a sawant
Asstt. Director of transport (N) bicholim goa

Dec 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: 122003

Sir/Ma'am,
On 23rd October 2019, my documents were collected for the applied credit card. I was told that I will receive the credit card in 10 business days(max). But still, I have not received the card.

I am not able to track my credit card application as I have not been given the application number with which I can track it.

My main point of contact was Mr. Ankit:[protected] but whenever I call him, he either doesn't pick my call or cut the call just after picking it.
I need to know what HDFC is doing with my personal documents & information. It's absolutely fine if the bank is incompetent in handling a customer. But if this is the case I need my documents back.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 158 E3, Ram nagar , ITI Road aliarh, Aligarh, Uttar Pradesh, 202001

Dear team, I am using hdfc credit card and due to financial crises, I am unable to pay full amount but I paid min amount last month as per suggested by collection agents and got statement of Rs 54999 but suddenly I got a message from my hdfc bank that my account has balance Rs -10285 (that was in minus) I checked and found that I am having one lien on my credit card that was approx Rs. 1010284 but I did'nt get any information about it as statement have total outstanding of Rs. 54999, and collection agents and customer care both are saying we have accumulated your total two month outstanding and it got Rs. 1010284 .
So can you please help me to resolve it.

HDFC Bank customer support has been notified about the posted complaint.

Dec 02, 2019

Updated by Ajay Awasthee No Update till now

Dec 10, 2019

Updated by Ajay Awasthee update is there but what I have to do if bank has put unnecessary changes and just double two statement amount into one as I am not able to pay that amount, and don't know, how bank can do credit card amount double without informing to user ?
can you please look at it, as
Original Amount is Rs. 54999.
Payment Credit : Rs. 13700.01
Purchase Debit : Rs. 62452.02 (Still I didn't do any purchase or debit- then why it is applied)
Finance Changes : 2856.42

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Address: 560103

I applied for fasttag from HDFC on 6th November and got the confirmation that i will receive it within 7 days however there is no further communication. Your toll free number[protected] is ringing but nobody is answering. How do I get my fasttag?
Fasttag application reference number: HFR327566

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Address: 9/1 Kalkaji Extension,, New Delhi, Delhi, 110019

I applied for the said fastag on 06.11.2019 vide application no hfr330942 the said application charges of rs. 500 have also been debited to my hdfc savings account. Till date i have not received the sticker and the id number of my fastag account or any other intimation/communication so that i can log into my account and charge the fastag for travel.

Thanks.

Rohin dev paul
Sfx entertainment technologies pvt. Ltd.
Rohin. [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2019

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query and you will receive a response shortly. Kindly write to Fastag team at fastag.[protected]@insolutionsglobal.com in case of any updates in the interim.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Nov 20, 2019

HDFC Bank Customer Care's response Dear Customer,

As per our records, your FASTag has been returned to us for reason address incomplete or incorrect. Please write to fastag.[protected]@insolutionsglobal.com and fastag.[protected]@1pay.in for re-dispatch of the tag.

-Nadia
HDFC Bank Customer Assistance

Nov 20, 2019

Updated by Rohin Dev Paul what is the meaning of [protected] mails are bouncing back...

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A

Anil Datir

from Satara, Maharashtra

Nov 13, 2019

Toll free number is always busy.

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H

hbhemantbglr

Nov 13, 2019

If my fasttag scanned it says - Black listed.
No use of calling customer care and its the recently brought card.

I have balance in fasttag but not able to use it.

account ID :[protected]

issue i have to face very rude behaviour from the toll plazz guys.

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Address: New Link Road Dahisar West, Mumbai City, Maharashtra, 400068

I had applied for fast tag via hdfc bank portal on 8th november, 2019. I got a confirmation message that an email with application of fastag has been sent to my email id. But unfortunately till date i have not received any such email. I have been trying to contact on the helplines provided by hdfc fastag, but either they are busy or no one is there to attend the calls. My fastag reference number is hfr340560.

Regards
Shweta

Dec 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

-Nadia
HDFC Bank Customer Assistance

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Address: New Link Road Dahisar West, Mumbai City, Maharashtra, 400068

Website: v1.hdfcbank.com/htdocs/common/fastag

I had applied for fastag with hdfc bank on 8th november, 2019. I got a reference number hfr340560. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided fastag applications since last 3 - 4 days but no one is answering or the number is continuously busy. I have my saving account with hdfc for last 18 years and this is first time i am facing such horrible service

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 15, 2019

Verified Support

Dear Customer,

We have dispatched the tag today through blue dart courier and its AWB no is [protected].

-Nadia
HDFC Bank Customer Assistance

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Dear sir,
I am using hdfc bank account and hv a positive balance due to some official work i hv to move foreign for 2 years as i come back i see my balance -8000above as per details it is shown as my balance got deduct because of annual monthly balance... I will not pay a single penny hdfc is always my first priority thats i want to use hdfc so u request you pls waived my amb so i can use my account orelse i hv to go at different option.

Dec 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

Please visit for Terms and conditions: http://bit.ly/2CEY8qj

Request you to visit the nearest branch for further assistance.

-Nadia
HDFC Bank Customer Assistance

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T

Tarsem Chand

from Noida, Uttar Pradesh

Nov 13, 2019

Sir
06/11/I 9 I am going to your branch hdfc 0001415 and your employee upasna Sharma take me to very badly behaviour she asked to me this time my breakfast time and take me very badly language
I request you to please take action to the employee
Thanks

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A

Anushka Kaushik

from Mumbai, Maharashtra

Nov 13, 2019

Hello my assist mfee activitate please deactivate this in my credit card 1899 deducted so please deactivate this assist mfee and refund my amount in my account

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G

Gagankhudia

from Amritsar, Punjab

Nov 13, 2019

As I recently noticed, some was deducting from my hdfc bank account on every quarter of year( like completion of three months). I have a home loan which is associated with HDFC bank and Amount is ₹17.70 with the subject of “NST-ALERT CHG INC GST JAN-MAR2019”

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S

Shaila Kumar

from Bengaluru, Karnataka

Nov 13, 2019

Very worst support from HDFc, pathetic service. Money looters. They don't have proper process and escalation point. Kindly do not apply in Hdfc bank.HRF271902 application number.

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R

Rajendra naidu

from Bengaluru, Karnataka

Nov 13, 2019

Hi sir,
this is rajendra naidu...i am asking u to please provide my salary slips in the period of 1/june/2018 to 31/aug/2018.These slips are very urgent need and important.please provide as early as possible.

Thanking you sir,

Rajendra naidu

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Address: SukhiaPokhri, Darjeeling, West Bengal, 734221

I ordered some products from amazon and cancelled it due to delay. On same day after cancellation i received msg from amazon that they have reversed my amount of ₹ 16914 and ₹ 3199. But when i checked the statement the amount is not yet reversed.Please help me in this issue and kindly refund the money. Amazon have done their part.

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Address: Chennai, Chennai, Tamil Nadu, 600048

I have transacted last sunday evening @ vettri theatres, chrompet with an inr amount of rs.160/-.
Upon first time swipe, no approved message turned up, but amount got deducted and have been informed by the merchant that the transaction would get revert after 2-3 business days.

Details of the transaction and time : attached image

Name : durairaj natarajan

Dec 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your transaction details and Card No.with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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T

Tara Chandra

from Delhi, Delhi

Nov 13, 2019

Hi Team, Today I have withdrawn amount of totally 50000 (Fifty Thousand Rupees) and after counting the amount, I have received 49500 rupees. 500 rupees is missing. Can you please help regarding this. The ATM is Ramanthapur(Anand agar, In the lane of ADRM hospital), Hyderabad.

Mobile no: [protected]
Mail id: chandra.[protected]@gmail.com

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S

Sravankumar Reddy

from Mumbai, Maharashtra

Nov 13, 2019

I went to idfc atm and enter 3000 rs but I got 1500 only but my 3000 rules deducted this happens on 10th october i raised complaint on Oct 11 but still now didn't solve my problem.i want my money back

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 619

fastag

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double payment debit

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commercial vehicle loan

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forgot food card pin

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employee which is very rude and aggressive

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giving threatening

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refund not get from amazon

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status of fastag

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pran frozen - kyc not verified!

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complaint against health insurance company

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accounts authorised signatory and e-net admin approval at rto ponda not same user

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20 days since documents were collected for credit card

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regarding remove lien and removing unnecessary charges without informing

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hdfc fastag not received despite of payment

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hdfc fastag sticker not received

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hdfc fastag

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fastag status unavailable

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amb balance deduction

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money not yet refunded

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double time amount deducted for single transaction

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