HDFC Bank Complaints & Reviews

Address: B-911, Everest Appartment, Varsova, Andheri West, Maharashtra, Mumbai City, Maharashtra, 400061

Hi,
I'm Aakanksha Tiwari, today I received a call from your so called executive at around 04:39, bearing no.: [protected], regarding the whereabouts of my sister and he was Using foul language with me. Even my relatives as well as my clients are receiving random calls from your Banks and even with them your so called executives are using foul language and extending threat's to them also.

As a bank you have not right to intrude on your privacy and interfere the life of my friends, relatives and client, just to recover your money, this is illegal, unethical and primacifi thieft. As Bank/ RBI'S guidelines or norms as Bank you haven't got right to infringe the personal life of other person or making random call.

It is my humble request to your bank please restraint your executives from interfering my as well as my clients, relatives, friends and other know person's, otherwise I will be free to take legal action against your Bank, also look in the matter as soon as possible.
Regards
Aakanksha Tiwari

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Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the required details along with the caller details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: HOUSE NO. F 135, STREET NO.38, SADH NAGAR II, PALAM COLONY, MAGLAPURI, New Delhi, Delhi, 110045

Hi Team,

I have received the following sms from bank.

Dear Customer Mandate reference no: HDFC00000000XXXXXXXX issued to ICICI BANK LIMITD with value Rs. 676980.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

I have not given any mandate any where. How can someone deduct on their behalf without seeking permission. It's violation of my right.

Please rectify this and revert any mandate unlawfully taken.

Thanks

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

-Anay
HDFC Bank Customer Assistance

Nov 15, 2019

Updated by gsb007007 can someone call or help in resolving this issue or i need to reach other social media platform to raise this issue

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Address: A Narayapura, 560016

Website: v1.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr322831. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 10 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

HDFC Bank customer support has been notified about the posted complaint.

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Hi,

Iam Mallika Shetty, I have created salary account in HDFC bank on 11/2018. Until 4/2019 I was not facing any issue after that I was unemployed from 5/2019 to 9/2019 so I was unable to maintain balance in my account. So HDFC has converted my salary account into saving account without informing me. Now they have deducted RS 690 from my account stating minimum balance, after deducting they have sent a message by stating minimum balance, before that they have not informed nor messaged about my account minimum balance. So please take a action on this and i need my money back. Please help me with this.

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Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

Please visit for Terms and conditions: http://bit.ly/36Tc7Xb

For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on http://bit.ly/2NCXMqw

-Nadia
HDFC Bank Customer Assistance

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Address: 262405

Website: HDFCBANK.COM

Hi,
Myself salim azhar
Amount of rs 159.49 has put on hold at 06.11.19 from my account without any reason. When did it will be cleared?
I want my money back asap...

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Address: New Delhi, Delhi, 110027

This is regarding 1 demand draft submitted at hdfc bank, 19 west patel nagar branch, drop on 24th or 25 oct 2019, but when the amount did not reflected in my account then i called up there customer care and they said we are not received the dd and also reach that branch and meet navneet madam and she send the mail to concerned person. But still now i dont received the particular status of my demand draft and its draft misplace by hdfc bank. Who could bear my charges.
Its requested to clear this matter as soon as and refund my all charges and all late payment as its lost my dd from hdfc bank

So my credit card payment is due because of dd is not cleared and my due date is 02. Nov 2019

My demand draft details is
Dd no : 037081
Amount : 35000

Thanks & regards
Bhupesh malhotra
[protected]

Dec 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Please note the given draft was returned due to incorrect credit card number mentioned. For further assistance, you may contact Abha Kothari on [protected].

-Zubin
HDFC Bank Customer Assistance

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Bajaj finance — calls regarding pre approved loan

1 review
India
Vinod potturi on oct 29, 2019mark as resolved

Hello hdfc,

It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from hdfc ank for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

Kindly take necessary action for stopping phone call at my number else i will be forced to take action against hdfc for disturbing me on and of[censored]sing several different numbers

Please note this number for your action : +91- [protected]

Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

HDFC Bank Customer Care's response Dear Customer,

We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the required details along with the caller details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Sai complex Fc road pune, 411038

Dear sir

I have get two-wheeler loan at year 2005 through centurion bank pune branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

We need the noc how to proceed further

With regards

HDFC Bank customer support has been notified about the posted complaint.

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Ii am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0924 without my concern on date:03/11/2019. I am not interested about this service and don't want this membership any more. I don't want to spend money on all these things. So please cancel the membership and refund this debited amount. Don't activate this service in the future. I should have take legal action about this you will reverse the amount without any further delay.

Name :- subhrakanta mohapatra
Mobile no. :- [protected]
Credit card number ending :- 0924

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Address: 1553,17th main road,14th cross street,anna nagar,chennai-600040, Chennai, Tamil Nadu, 600040

I happened to notice a deduction of some insurance value of 1899.00 from my statement of accounts - (Screenshot attached for your reference). I had never given any sort of approval for any card insurance to anybody. Who has approved this? Why has it been deducted from my account without my permission? I didnt even get any intimation of this on my contact number / email.

Upon calling the customer care, they have told me that this is mandatory. How is insurance mandatory? I dont want insurance on my card. I want this cancelled with immediate effect and want the deducted amount to be refunded without fail.

Hoping for a positive response from your end.

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HDFC Bank customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by Saro4446 happened to notice a deduction of some insurance value of 1899.00 from my statement of accounts - (screenshot attached for your reference). I had never given any sort of approval for any card insurance to anybody. Who has approved this? why has it been deducted from my account without my permission? I didnt even get any intimation of this on my contact number / email.

Upon calling the customer care, they have told me that this is mandatory. How is insurance mandatory? i dont want insurance on my card. i want this cancelled with immediate effect and want the deducted amount to be refunded without fail.

Hoping for a positive response from your end.

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I have applied hdfc fasttag through online and made payment of rs.500.
The reference number of the application is hfr310632.

I have applied on 2nd nov 2019 since then there is no updates and i did not receive any welcome letter to my registered e-mail. I dont find any way to track my application status.

When trying to contact the toll free number, no response recieved.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query and will respond to you within 5 working days. Kindly contact Fastag Helpline number[protected] in case of any updates in the interim.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Nov 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to state that we have dispatched the Fastag through Blue dart Courier on 08.11.19. Kindly contact the Fastag team at fastag.[protected]@1pay.in for further assistance.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Nov 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Please note the Tag had been dispatched to your address through blue dart courier on 08 -Nov-19 vide AWB no. [protected]. We assure you of our best services.

-Zubin
HDFC Bank Customer Assistance

Nov 15, 2019

Updated by PradeepS4 Thanks for the update. I have received it successfully.

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D

dipika somvanshi

from Mumbai, Maharashtra

Nov 8, 2019

Hi
I have made online payment for my 2 wheeler vehicle insurance with my debit card yesterday
From my account, Rs.1449/- has been deducted but it is not transferred to insurance agency. Please refund the amount to my account ASAP. My Transaction reference number is C[protected]

Regards,
Dipika

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Address: Mumbai City, Maharashtra

I applied for the reissue of my fastag as my older fastag was damaged. I paid for the re-issue on the 30th of october. I have not yet recieved my new fastag yet. Nobody is answering the helpline and i am worried that the fastag will not come. My customer id is[protected] and wallet id is [protected]. I would request help for the same and immediate response from hdfc fastag

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 8, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Bejoy
HDFC Bank Customer Assistance

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Address: Kherki Daula Toll Plaza, Gurgaon, Haryana

On 30.10.19 at 03:04:26 pm when i reached at kherki daula toll plaza
Gurugram, haryana 122004 by manual debit rs. 335 by manually named "debit adjustment" or "entry adjustment", only rs. 65 was supposed to be deducted as toll charge.

But i have no due pending amount, and can be seen by statement (Attached).

When i asked while returning, attending person replied that we don't know ask to customer care.

Now i am getting for over due amount sms regularly. I am not recharging now as excess amount is already deducted.

Kindly review and rsolve the issue.

+1 photos

Dec 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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P

Piyushmask

Aug 1, 2020

Sam thing happened to me have mailed them also but no reply it has been over a month now. Customer care executive says it will be done within a week but it is not working. Please help

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P

Piyushmask

Aug 1, 2020

Sam thing happened to me have mailed them also but no reply it has been over a month now. Customer care executive says it will be done within a week but it is not working. Please help

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Address: Aggarwal Zarda Factory, Near Nau Gaja Peer, Dehradun Road, Saharanpur, Uttar Pradesh, 247001

I have applied for fastag with reference no. Hfr293221 for 2 fastag for personal use but i have recieved a single fastag. Further on my portal 2 fastag are being shown with active status. The fastag with tag id 34161fa8203288ac043c90c0 has not yet been recieved. Kindly look into the matter. Further in courier recieved through blue dart by us contains only single fastag. Please provide us with second fastag delivery details asap.

HDFC Bank customer support has been notified about the posted complaint.

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N

Nayan Eye

from Ahmedabad, Gujarat

Nov 8, 2019

Please provide me at least mail or SMS regarding the referral number HFR323431. I have paid 500 rupees and submitted the application through HDFC bank, but as of now i have not received any mail or any SMS as a application accepted or anything. Please take needful steps.

regarding non delivery of fastag - Comment #3580716 - Image #0

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Address: 517125

Received acknowledgement mail from hdfc dated on 17th oct with reference number hfr288840, and deliver assurance with in 7 days. When i tried to connect toll free number [protected] multiple times it wont connect and will get busy tone always. Still fastag not deliverd but i received notification like "your fastag has been recharged sucessfully like that. I didnt received shipment details as well to track it.

Dec 3, 2019

Complaint marked as Resolved

we wont get updates on time.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance"

Dec 02, 2019

Updated by pandhikunta mahesh how to get customer id and remaing details, i lost the paper which is inside the courier
now i am not able to recharge my account.

forgot username portal is not working, not able to do recharge with car registration number.

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Address: hdfc retail loan( two whleeler) dept. nizampura branch vadodara, Vadodara, Gujarat, 389001

Res. Sir.
I undersigned mr. Jignesh h pandya residence godhra. I availed loan facility from h d f c bank. I had paid regularly installment through chq. Of bank of baroda godhra. Station road branch.
As per statement on 3rd march 2014. Bank had debited rs.2900/00. With ch. No15 for loan installment. But in account of h d f c loan a/c 23079440 not credited.
On 18th march 2014 same instrument present for debiting account, and posted but chq. Returned.
My quation where my amount of chq of rs.2900/-debiting account. After i inquired frequntly both bank. But not response. Thereafter my loan account showing outstanding around rs.8000/-
Who responsible they did not give no objection certificate. We submited statement of both side. But they are not response.
Sir i kindly request you for this issue and give justice.

Dec 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by jignsh pandya undersigned mr. Jignesh H Pandya residence godhra .i availed loan facility from H D F C bank. I had paid regularly installment through chq. of Bank of Baroda Godhra .station road branch.
as per statement ON 3rd march 2014 .bank had debited Rs.2900/00 .with ch. no15 for loan installment .but in account of H D F C loan a/c 23079440 not credited.
on 18th march 2014 same instrument present for debiting account, and posted but chq. returned.
my quation where my amount of chq of rs.2900/-debiting account. after i inquired frequntly both bank. but not response.thereafter my loan account showing outstanding around Rs.8000/-
who responsible they did not give no objection certificate. we submited statement of both side. but they are not response.
Sir i kindly request you for this issue and give justice.

Verified Support

Nov 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that Mr. Prakash Khandari has contacted you with regards to your query. As discussed request you to share the Remittance details/ Transaction ID to enable us to assist you further. For further assistance you may contact Mr. Prakash Khandar on [protected].

-Nadia
HDFC Bank Customer Assistance

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Address: Delhi, 208014

Hi
Hereby this is to inform that i had already raised a complaint regarding the loss of my credit cards and they were not been blocked at the current time when the complaint was been raised.
And after some months of blockage again a card was issued to me which was not delivered to me as i already informed not to issue any card without my permission.
Now when the card was reissued it was been utilised by the reciever who missused my aadhar and pan details and collected the card.
Now when your team is following me for the bill they are using such an abusive language rather than listened my issues
This is the fifteenth mail which i am writing i would be waiting for your response
Contact no is [protected] manya

Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by Manyaatripathii Hi
Hereby this is to inform that i had already raised a complaint regarding the loss of my credit cards and they were not been blocked at the current time when the complaint was been raised.
And after some months of blockage again a card was issued to me which was not delivered to me as I already informed not to issue any card without my permission.
Now when the card was reissued it was been utilised by the reciever who missused my aadhar and pan details and collected the card.
Now when your team is following me for the bill they are using such an abusive language rather than listened my issues
This is the fifteenth mail which i am writing i would be waiting for your response

Verified Support

Nov 08, 2019

HDFC Bank Customer Care's response Dear Customer,

We confirm that we had already responded to your e-mail on July 07, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

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Address: 600097

Website: Www.hdfclife.in

₹10000/- have been debited from my account as an sip in the month of august but its not reflected in my hdfc policy account. They say they have reverted back the amount but infact it is not credited back into my account. I am continuously following up with them asking them for the transaction details but they are not responding to my queries. Please see that i get my amount credited back.

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.

Nov 19, 2019

Updated by Javedmoh2011 Hi HDFC Life Customer Care,

I have wrote to you on the very email mutiple times. If you had resolved my issue there I would not have approached this portal.
Kindly look into my issue and close it asap.

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J

Javedmoh2011

from Chennai, Tamil Nadu

Nov 8, 2019

My Policy number is 21054468.

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Address: 560066

Hi,

I have purchased mobile in amazon on 7th oct and cancelled due to some issue. They have refunded on 10th oct and they shared refund reference number on 15th oct. But till now i have not received the refund. Actually i have bought this product with debit card emi, this month first emi 8551/- already debited from account. I have contacted hdfc bank with refund reference number they are telling that they are unable locate any refund from amazon with that refund reference number. For the same i have contacted amazon they are telling refund reference number generated by bank only how come they are telling they are unable find the refund reference number on their system. They were suggesting proceed leagally with the refund reference number. My total transaction amount 48999/- and this is 6months emi with 16% interest. Can you please help me to get my money back.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

Nov 12, 2019

Updated by shiva kumar muriki Hello HDFC,

Can you provide me update on this?

Thanks,
Shiva

Nov 16, 2019

Updated by shiva kumar muriki Hello HDFC,

As per your response you said with in 4 working days you will confirm the status on this issue. Till now no update.

What is happening in such a big private bank.

Thanks,
Shiva

Nov 19, 2019

Updated by shiva kumar muriki Hello HDFC,

ANY UPDATE ON THIS ISSUE.

WHAT ABOUT MY 48999/- MONEY. THOS AMOUNT ALREADY REFUNDED TO HDFC STILL HDFC CHARGING EVERY MONTH. WHEN WILL I GET MY MONEY BACK.

THANKS,
SHIVA

Nov 20, 2019

Updated by shiva kumar muriki I have submitted charge dispute on this for the Complaint ID: MUMC[protected] on Nov 6th. Till now no update from hdfc every where

Nov 21, 2019

Updated by shiva kumar muriki Hello HDFC,

I have raised compliant on 8th Nov, today is 21st Nov. Almost 13 days over till now no update.

On your reply you mentioned that i will get update in 4 working days.

Team,
Can you please escalate this issue high level and do the needful for getting my money.

Thanks,
Shiva

Nov 26, 2019

Updated by shiva kumar muriki Still how long this investigation will continue, for next emi also i have received statement from hdfc. Where money went, what is happening between amazon and hdfc.

Nov 27, 2019

Updated by shiva kumar muriki Hello Team,

Please respond me with the current status of this issue?

Nov 29, 2019

Updated by shiva kumar muriki Hello,

Any progress on this issue?

Dec 02, 2019

Updated by shiva kumar muriki Any progress on this ?

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I am very displeased with costumer service and other services of bank of hdfc. It's been 5 days since i have filed complain of fraud transaction and response i had got that inquiry would be done and then we would return back. It's been 5 days since i filed complain and still no response from bank. I had asked them for reverse transaction as it was bank to bank trasaction. But still such attitude. I have filed fir and send mail to rbi, dm of noida and sp of noida. But didn't even get an acknowledge mail.

Dec 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by ankitakhetan HDFC customer care number takes forever to be connected to call representative. No solid response from bank. Already filled customer card dispute form and submitted all the details they asked for. I am not sure for what they are waiting for? Fraudeur to withdraw all the money from his account or to close his account so that they can say there is nothing we can do.

Verified Support

Nov 08, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID: MUMP[protected] and will revert to you within 7 working days. -Nadia

-Nadia
HDFC Bank Customer Assistance

Verified Support

Nov 15, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that our Team has already replied to you on email vide Interaction ID: 10629556. We request you to please check for our email in your email inbox.

-Nadia
HDFC Bank Customer Assistance

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A

Ankita Khetan

from Mumbai, Maharashtra

Nov 15, 2019

Bank reverted back saying investigation is going on but still not providing time till what time I can expect reverse transaction.

When I go bank branch they do talk rudely and make fun of it.

Let me know till what time I can assume things will be resolved.?

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 619

regarding calls from your recovery cells

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hdfc bank frequency adho is received today for processing

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fastag not delivered

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raising against hdfc bank regarding amb charges

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mirevenue hold through gefu

misplaced demand draft from dropbox

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phone calls for loans

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centurion bank noc letter

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cancellation of one assist membership

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one assistant app

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hdfc fastag not received

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fastag

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hdfc fastag deducted excess amount by manual debit

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regarding non delivery of fastag

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not receiving update from hdfc on fastag

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two wheeler loan / cheque not credited in loan a/c with hdfc bank a/c 23079440

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regarding my credit card bill

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amount debited from account but is not reflected

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amazon refunded money on 10th oct but still not reflecting on my hdfc debit card account

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no action taken since 5 days after complaint of fraud transaction

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