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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32888
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HDFC Bank reviews & complaints page 623

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H
Hi Ayemi
from Mumbai, Maharashtra
Nov 4, 2019
Resolved
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Dear hdfc,
With humble request i come before to state that i got my salary on 29th oct 2019 amount 14961 and after withdrawal of 10000 the remaining amount got deducted without any email or message and i'm really not happy about this because on 4th nov i try to withdraw money and it shows insufficient balance so i logged into my online banking and found that they were lotz off deduction within 6 days without any reason. So il be happy if you can return my hard earn salary.
Your sincerely
H tolu
Customer id: 65496206
Mobile no: [protected]
Dec 9, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID: TT[protected] and will revert to you within 5 working days.

-Nadia
HDFC Bank Customer Asisstance
Verified Support
Nov 05, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID: TT[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance
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    G
    gurpal virdee
    from Gurgaon, Haryana
    Nov 4, 2019
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    Address: I-5/32 , FIRST FLOOR , SECTOR-16 , ROHINI, New Delhi, Delhi, 110089

    I purchased hdfc fastag, on 15 th september 2019, the tag which i received was not working even i recharged it online. I faced humiliation at the toll plaza where even after recharge i had to pay by cash there. Now as per their advice, i paid 100/- inr for reissue of the tag on 19 th october 2019 and till date (4/11/2019), i have not received it. Having lots of telephonic conversations with customer care every time i get recorded reply of "we have forwarded your complaint and it will be delivered in next 10 working days".
    I request all not to go after hdfc fastag due to very unprofessional approach. Be safe, get any other.

    Gurpal singh
    Dear Customer,

    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

    -Anay
    HDFC Bank Customer Assistance
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      S
      shailesh deshmukh
      from Mumbai, Maharashtra
      Nov 4, 2019
      Resolved
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      Resolved

      Address: Latur, Maharashtra, 413512

      Thank you for your interest in the hdfc bank international credit card.
      We are unable to process the application further, in the absence of the requisite income documents.

      We request you to submit the appropriate documents as mentioned below at your earliest convenience to the appended address.

      Hdfc bank cards division, p. O. Box 8654, thiruvanmiyur p. O., chennai 600 041.

      Alternatively, you could drop the completed form in the drop box at your nearest branch addressed to the manager hdfc bank card division.

      For salaried - public limited/multinational/private limited/proprietor firm/ partnership firm

      Form 16

      Duly certified salary slip with visiting card/employee id

      For salaried - government / public sector
      Latest payslip with visiting card/employee id or
      For card holders of standard chartered, citibank, hsbc, icici, abn, american express, deutsche bank, kotak mahindra bank or axis bank only
      Photocopy of the front of the credit card, with latest two months original statements.

      Please respond within 45 days from the date of this communication and we would be grateful if this receives your immediate attention to take up your application for further processing.

      Thanking you once again for the interest shown.

      Why this thing happened and what i need to do now??
      Dec 5, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 04, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      At the outset, we thank you for the interest shown in the Bank’s product. We wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. To proceed further with the same, we request you to forward the below-mentioned document ( duly signed by you ) to our mailing address. 1. Salaried - Attested copy of the latest payslip which is not beyond 45 days old and copy of the visiting card or Office Id card. 2. Self Employed - Attested copy of the latest ITR ( Income Tax Return ) and copy of the Pan card along with Computation of Income ( this is a part of the income tax returns form which the card holder submits, which lists out the individual breakup of the total income i.e Income from House Property, Income from business, etc. ). Our mailing address is: HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041.

      -Nadia
      HDFC Bank Customer Assistance
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        C
        chasekar2003
        from Tirupati, Andhra Pradesh
        Nov 4, 2019
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        Address: 625011

        Hdfc bank to zoom up profit it freeze customers' accounts (Below rs.10000) without any notification. I approached concern bank in this regard from pillar to post, from local branch to managing director, nodal officer nothing yield my complaints. Finally i asked all lower to higher officer to produce copy of freeze order if any. They keep silent. I approach more than one year. Further in my account there is only rs. 3000/-. So the bank authority confidently believe that for small amount, i could not go to court or any other intermediary. It is understand that hdfc bank target below rs. 10000/- customers.
        My account in hdfc bank branch. Coimbatore.
        Ifsc hdfc 0000031
        Further, govt agencies flash its advt if any illegal calls or message regarding banking activities received from anywhere can lodge complaints with concern bank or any legal agencies. Accordingly, i lodged a complaints to hdfc bank as open that senior manager individually contact in my matter. I received a call from +234 mentioning her.
        I suspect she touches criminal net work and targeting non operating accounts. Her speech was sceptical. So asked to her any message to me only registered post should be. But she turn down.
        So in hdfc bank customers data hacked by this staff and black mails.
        Whatever may be i do not bother. I want only copy of freeze order if any.
        Do you know meaning of copy of freeze order? You do.

        Thnking ypu.
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Maninderjarg
          from Mumbai, Maharashtra
          Nov 4, 2019
          Resolved
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          Resolved

          Address: V.P.O Jarg , Tehsil Payal, Ludhiana, Punjab, 141415

          I just want to inform you with regret today i visit hdfc bank branch jarg. My visiting time was 10:20 am but i saw your branch was not opened that time. According to my knowledge and rbi guidelines the office hours 10:00am - 4 pm. I need deposit my payment at that time to my relatives because they need payment to pay their bills but due to close your branch i was unable to deposit my payment. I have proper video of your bank and in my video your your few employees were also waiting to open your bank. So please review my complaint asap and give me the reason why this happen.
          I will wait for your reply.
          Thanks
          +1 photos
          Dec 12, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 04, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the branch address. Please mention reference number TT[protected] for us to promptly respond to you via email. Visit here https://bit.ly/2Hqff0y for help with branch address.

          -Bejoy
          HDFC Bank Customer Assistance
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            P
            praveen kishan
            from Delhi, Delhi
            Nov 4, 2019
            Resolved
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            Resolved

            Address: 32/1 HANS ENCLAVE MASJIDWALI GALI, NEAR RAJIV CHOWK GURGAON, 122001

            I have a demat account with hdfc. I have just made trading of only 10000 rs. For the first time and i am being charged a fee of 6000 which was not told to me. The message that i received was something like this, " inr 6136.55 debited from a/c xx8349 on 01-nov-19. Info: net pi to hsl sec a/c 3136144-[protected]. Avl bal:inr 51.91. Very disappointed with this. All of a sudden the charges are being deducted from the and no action is being taken. The bank staff asks us to contact the helpline number, which is useless. The executives have least knowledge about the product. Fed up and feeling helpless.
            Dec 6, 2019
            Complaint marked as Resolved 
            HDFC Securities customer support has been notified about the posted complaint.
            Verified Support
            Nov 05, 2019
            HDFC Securities Customer Care's response
            Dear Customer

            Greetings from HDFC Securities Ltd !!!

            We understand that our official has got in touch with you and your concern in this regard have been addressed to your satisfaction.

            Regards
            Customer Care
            HDFC Securities Ltd
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              V
              Vikas choudhary 3110
              from Mumbai, Maharashtra
              Nov 3, 2019
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              Hi sir.. I am a defence personnel. I have loan of 4 lakh rupees in hdfc. Now i want to close my loan account by paying my due amount and preclosure charge 4%.
              I want close it as soon as possible bcz i want to take loan from sbi for my financial requirements. Hdfc staff is not accepting my preclosure, telling that its not possible before 10th nov. So plz help me.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Sayed0309
                from Hyderabad, Telangana
                Nov 5, 2019
                Resolved
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                Resolved

                Address: Hyderabad, Telangana, 500087

                I purchased my Fastag from HDFC bank
                Application reference number HFR300407

                But i didn't received any e-mail, customer ID and wallet ID.

                please send me the details, i tried calling toll free number [protected] many times, but no one is responding

                [protected][protected][protected][protected][protected]
                Your Fastag application reference number HFR300407
                The Fastag Application PDF is sent to your registered email ID.
                Our representative will get in touch with you soon.
                You will receive your Fastag in the next 7 working days. Contact [protected] for queries.
                [protected][protected][protected][protected][protected]
                Nov 5, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Ravi Jaiswara
                  from Bengaluru, Karnataka
                  Nov 3, 2019
                  Resolved
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                  Resolved

                  Hi,

                  I open an account in hdfc bank with my last company but unfortunately i left that company, but my hdfc bank account would not close on that time. Suddenly today first time i try to login in hdfc internet banking and i found that my available balance is -7, 847.

                  I never ever used this account before not any single transaction as well. Try to contact costumer, they are saying i have to pay all amount and have to visit to branch. Currently i stay in bangalore and this account branch is in noida so for me its not possible to visit there.

                  According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine.
                  Where should i approach now. Please help.
                  Account number: [protected]
                  Customer id number:[protected]
                  Customer name: ravi jaiswara

                  Regards
                  Dec 12, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 04, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    V
                    Vishnu Heda
                    from Himatnagar, Gujarat
                    Nov 3, 2019
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                    Address: A/44, UMIYA VIJAY SOCIETY,MAHAVIRNAGAR, 383001

                    On 3rd November i got message of my balance which was low by 295rs as i checked my mini statements it shows that it is DCD transaction but i came to know that i didnt make such transactions please solve my problem and credit my money to my bank account
                    DCD transaction was false and please make it correct

                    Yours regard
                    Vishnu shah
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                      T
                      Tej Ndra
                      from Mumbai, Maharashtra
                      Nov 3, 2019
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                      Address: 530041

                      Dear customer care,

                      Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

                      Kindly reply as soon as possible

                      Customer id : 56348228

                      Reference number : mir[protected]
                      Narration : si fail due to insuff bal 030418-mir[protected]
                      Deducted date : 07 sept 2019
                      Amount : 236

                      I am waiting for reply.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        Tej Ndra
                        from Mumbai, Maharashtra
                        Nov 3, 2019
                        Resolved
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                        Resolved

                        Address: 530041

                        Dear customer care,

                        Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

                        Kindly reply as soon as possible

                        Customer id : 56348228

                        Reference number : mir[protected]
                        Narration : si fail due to insuff bal 030418-mir[protected]
                        Deducted date : 10 oct 2019
                        Amount : 236

                        I am waiting for reply.
                        Dec 8, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 04, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                        -Nadia
                        HDFC Bank Customer Assistance.
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                          A
                          Ajay.mint
                          from Noida, Uttar Pradesh
                          Nov 3, 2019
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                          Address: HDFC BANK KAMAL CINEMA NEW DELHI 110029, New Delhi, Delhi, 110029

                          I have submit the mutual fund account closing form to hdfc kamal cinema, New delhi branch on 09.04.2019 but till the date my account is not closed and quarterly maintenance charges deducting i called the bank staff so she said once again you have to submit
                          Is this the way HDFC BANK treated with the customer when i visited branch for account closing so bank staff said you are our classic customer please don’t close account with us.
                          Seriously very bad experience i have faced with HDFC.
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 03, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Your query pertains to HDFC Mutual Funds. Please email [protected]@hdfcfund.com, a special team for Mutual Fund queries.

                          -Anay
                          HDFC Bank Customer Assistance
                          Nov 08, 2019
                          Updated by Ajay.mint
                          This is the e mail i received from the mutual fund end. As mentioned above in your last mail this matter pertains to hdfc mutual fund.
                          Please see the attachment.

                          Mar 08, 2020
                          Updated by Ajay.mint
                          How Can I get my deducted amount?
                          This is the e mail i received from the mutual fund end. As mentioned above in your last mail this matter pertains to hdfc mutual fund.
                          Please see the attachment.
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                            U
                            Umeshmehta
                            from Mumbai, Maharashtra
                            Nov 2, 2019
                            Resolved
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                            Resolved

                            Address: Shimla, Shimla, Himachal Pradesh

                            .

                            I dear sir, my name is umesh kumar mehta holding credit card of hdfc bank no. Ending 1340. I am having credit balance in my account. I request you to please refund the same for following reasons. There were refunds from myntra of rs. 1019/- on[protected] respectively. There was no message alert to me. You can check your record. I have order no [protected], transaction i'd 42849524 i finally request you to look in to the matter and refund the money at the earliest. All this i have to bear because of non communication from your side. Kindly request you to reversal my refund amount thanks
                            Dec 12, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 05, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed with regard to your credit card. You may write to us along with the transaction details like date, amount and nature of the dispute to cc.[protected]@hdfcbank.com and we shall assist you.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Verified Support
                            Nov 05, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link:
                            https://cutt.ly/PeRb0Pi

                            -Nadia
                            HDFC Bank Customer Assistance.
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                              BALU MUDHIRAJ
                              from Bengaluru, Karnataka
                              Nov 2, 2019
                              Resolved
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                              Resolved

                              Hi,
                              This is putlagari balu,
                              I have changed my present address, so my credit card yet to come
                              But not yet came. So what is the procedure to change my present address in hdfc bank, so that my credit card will come.

                              My presend address is 7 hills pg, 301 room, 8 th cross rd, anand nagar
                              Asswath nagar, marthalli bengaluru karnataka 560037

                              Plz send my credit card to above address
                              Dec 15, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 03, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the required details along with your card application number. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                Starkian
                                from Chennai, Tamil Nadu
                                Nov 2, 2019
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                                I am not interested in being part of one assist membership. I have been charged rs 1, 899 for the renewal on 02/11/2019. Kindly help to reverse the transaction and cancel the membership. I raised a complaint already by calling the customer care of one assist. But they refused to accept my request and they keep on saying the same story again and again just to desperately make me interested. Receiving money from people by forcing them to be part of something is unethical and a crime. Kindly help to cancel this membership.
                                +1 photos
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                                  9
                                  9895899286
                                  from Bengaluru, Karnataka
                                  Nov 2, 2019
                                  Resolved
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                                  Resolved

                                  Address: KATTIL HOUSE, MANNAMTHURUTH, VARAPUZHA P.O, 683517

                                  I have hdfc bank account and personal loan from hdfc bank. I paid every month emi 2461/-. My due date is 7th on every month. But last month bank received emi from my account on 8th. Later on 9th 649/- deducted from my account because of overdue loan. What is the reason for overdue. I have sufficient funds on my account on 7th (Due date) and after that the bank deducted amount of 238/- two times (9th october 2019 & 23rd october 2019) for emi rtn charges. Can you please tell me what is the reason for deducting these amount from my account.
                                  Dec 12, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 04, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have checked our records and confirm that your Equated Monthly Installment (EMI) was presented on October 07, 2019.

                                  In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for the purpose of Cheque(s) received in the clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said Cheque(s), was not sufficient to cover the Cheque(s) received in the clearing.

                                  Please feel free to write to us using below URL further assistance https://cutt.ly/leEttqM Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    A
                                    Ashish Kataruka
                                    from Kolkata, West Bengal
                                    Nov 2, 2019
                                    Resolved
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                                    Resolved

                                    Business loan a/c no[protected]
                                    Total principle amount-rs 10, 00000
                                    Rate of interest as per discussion was 8% (Flat)
                                    Processing fee-rs 11800
                                    Pf-1%
                                    Gst-18%
                                    Tenure 36 months
                                    According to me my emi should be rs 34444.44 but the bank is charging rs 35404 per/month
                                    Sir we have not signed any papers after the bank said that the amount will be rs 35404. The bank has despatched the amount without our permission.. When we spoke in the bank the concerned person said that the colleague was new and he made this mistake and after a month the emi will be reduced.
                                    +1 photos
                                    Nov 12, 2019
                                    Complaint marked as Resolved 
                                    No step has been taken, They promises from second month emi will be reduce but nothing happen. I will also like to tell that they have disparse loan with my signature . I said them before only ur interest rate is high as per discussion so i don't want loan from you.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      T
                                      The Stifler
                                      from New Delhi, Delhi
                                      Nov 2, 2019
                                      Resolved
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                                      Resolved

                                      Address: Rz-17,2nd floor indrapark, near tilakpul, 110059

                                      My name is talvindar singh. And i have 70000 amount remaining. I want to settle the amount. Please contact me asap. Actually i am going through the some financial crisis. But i want settle the balance. I am hdfc bank credit card holder. And i couldn't pay for last 1 year. So kindly contact me for this. Because i got a mail from hdfc bank advocate that they will file a case against me foe using the credit card and not paying the amount which was totally unintentionally. Please do the needful or you can send me the address nearest cc collection office or provide me the contact number. Thanks
                                      Dec 3, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 02, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Card No. & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Y
                                        yogigowda26
                                        from Hyderabad, Telangana
                                        Nov 2, 2019
                                        Resolved
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                                        Resolved

                                        Address: Chennai, 560034

                                        Dear hdfc credit card team,

                                        Hi i have approached hdfc customer care to close my credit card on sep 2018 but after several mails i have got replay from customer care
                                        Mail id : customerservices. [protected]@hdfcbank.com, they have requested a closure form with signature to close my cc on dec 2018, as per the mail the request i have signed and sent a attachment of credit card closure form with signature same month but after several reminders they did not closed my credit card, i tried to escalate this issue with customer service center but no resolution, now they have charged me annual fees,

                                        Card number end with 6335
                                        Request raised on sep 2018

                                        Need a immediate solution on this.
                                        +2 photos
                                        Dec 6, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 04, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We regret to inform that we are yet to receive the documents. Post receipt of the same we shall take it up for a suitable review and keep you updated. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041

                                        -Nadia
                                        HDFC Bank Customer Assistance
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