Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
Resolved
18420
Unresolved
14526
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 624

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Karunashan5
from Mumbai, Maharashtra
Nov 6, 2019
Report
Copy

Address: NO 9/10 SOLAIAMMAN KOIL ST, KODUNGAIYUR PT, NEAR TEMPLE, Chennai, Tamil Nadu, 600118

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8603 without my concern on date:6/11/2019
I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debited amount of rs.1399/-

Oneassist relationship number : 3033796
Name :- karunakaran. R
Mobile no. :- [[protected]]
Credit card number ending :- 8603
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jaytenvn
    from Mumbai, Maharashtra
    Nov 6, 2019
    Report
    Copy

    Address: Katwarupur Hanumanganj Prayagaraj, Allahabad, Uttar Pradesh, 211006

    Hello Sir,
    I buy a royal Enfield classic 350 at 15-6-18 At Jaypee Motor Prayagaraj by ammount 164056(On road price )+ (4000)= 168056₹ Grand Total. I give 72000₹ for down payement + 5000 (Booking Amount) = 77000₹ Grand Total and the HDFC Bank Financed me 12186₹ .Loan Number 58042836 Dealer name Saurabh Srivastava.
    Its a issue of cheat by dealer of HDFC Bank he is asking for Extra money to approving loan, i want refund my extra amount. I attached all receipt Please help in it issue.
    Thanks
    Navin Shukla
    Mo. [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pravin nagare
      from Mumbai, Maharashtra
      Nov 6, 2019
      Report
      Copy

      Address: 421301

      My credit card application was rejected but then it was approved again. i received credit card from HDFC . Now i am trying to use it but customer care says card is blocked and cannot be used .
      Registered number:- [protected]
      Credit card ending 4 digit:-4430.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        raj_sharmaa
        from Bengaluru, Karnataka
        Nov 6, 2019
        Report
        Copy

        Address: New Delhi, Delhi

        In the name of net pi to hsl sec a/c .the amount of 1299 got deducted from my hdfc salary account and when i called the customer care executive, they said it deducted for your trading account but i never applied for it .At the time of opening that account, the representative didnt tell me the hidden charges and they make me sign on 4-5 pages and now they are saying that, by your side only the request of trading account is initiated.i want my money back
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          atilparikh
          from Pune, Maharashtra
          Nov 6, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 411027

          HDFC FASTag applied on 4th November, 2019 through http://resu.io/GD5BSQUZPHiG

          After successfully applied with Ref# HFR320439, INR500 deducted and message shown to me was I should receive acknowledgement and representative will contact me; but nothing happened till now.

          I didn't receive any confirmation sms/email/call.

          I have called customer care multiple times, but they have no update.

          Kindly update the status and send me FASTag asap.
          Dec 19, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Nov 11, 2019
          Updated by atilparikh
          I have sent mail to fastag.[protected]@insolutionsglobal.com also.

          Kindly give me update
          Verified Support
          Nov 18, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

          Nadia
          HDFC Bank Customer Assistance.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ritesh Sonwane
            from Mumbai, Maharashtra
            Nov 6, 2019
            Report
            Copy

            Address: flat no.6,plot 519,sai section ,ambernath east, Thane, Maharashtra, 421501

            I have issue with one car decor shop .car galleria, Ulhasnagar, Kalyan .M.S.

            On 21 October 2019, I made purchase of 900 inr with my Hdfc debit card . Somehow merchant used m-swipe machine which shows transaction declined, happen 2 times . Finally I made cash payment .
            Merchant says transaction declined and money will be refunded within 24 or 48 hours . But it’s not case I so far not received it back in my account, the m swipe was already approved and invoices were generated . Please find below.

            Now merchant says they will check there account and will transfer money . I am continue follow up with merchant but they don’t responding .

            APPROVED INR 900.00 at M/s HARESH ASHOKLA dt 21/10/19 card xx7642, auth#709819. Charge slip at t.mswi.pe/ehflu

            APPROVED INR 900.00 at M/s HARESH ASHOKLA dt 21/10/19 card xx7642, auth#721418. Charge slip at t.mswi.pe/ehf52

            My account details

            Account [protected]
            Ambernath branch, thane Maharashtra
            Kindly help me out to get my money back .
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              cguha87
              from Chennai, Tamil Nadu
              Nov 6, 2019
              Resolved
              Report
              Copy
              Resolved

              Website: v1.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

              I have applied hdfc fasttag through online and made payment of rs.500.
              The reference number of the application is hfr324223.

              I have applied on 5th nov 2019 since then there is no updates and i did not receive any welcome letter to my registered e-mail. I dont find any way to track my application status.

              When trying to contact the toll free number, no response recieved.
              Nov 8, 2019
              Complaint marked as Resolved 
              Received fast tag. Very fast response from hdfc team.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 07, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Please note that we have dispatched the tag today through blue dart courier bearing AWB no. is [protected].

              -Nadia
              HDFC Bank Customer Assistance
              Nov 07, 2019
              Updated by cguha87
              Kindly requesting to share the awb number to track the same.
              Nov 08, 2019
              Updated by cguha87
              Thanks hdfc team for very fast response. Thanks
              My self Harendra singh Narvariya and my account no.- [protected]. i am raised the complaint for two transaction in my account on 7 Oct 19. these transaction was wrong. Please refund these amount.
              Harendra Narvariya's reply, Nov 2, 2019
              my contact No.- 8375956145/8076772876
              I have not received fastag yet, FASTag application HFR01602246

              Please share awb number and let know how much time it takes? Thanks
              I have applied hdfc fasttag through online and made payment of rs..
              The reference number of the application is hfr02153116

              I have applied on 1st march 2021 since then there is no updates and i did not receive any welcome letter to my registered e-mail. I dont find any way to track my application status.

              When trying to contact the toll free number, no proper response recieved.
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Saurabhrashi9711
                from Delhi, Delhi
                Nov 6, 2019
                Report
                Copy

                Address: S110a sunderblock shakarpur near by radhey shyam mandir gali no 7, 110092

                I dont understand on what basis they declined my application.
                Even though i have already given my 3 month previous bank statement of credit card as well as saving account.
                My credit score ia good enough as i have paid various dues on timely bais.
                There was no default till yet at such.
                I am also having account in this bank evwn though why did declined it.
                I am so much disappointed about this.
                I will close my account soon.
                I should be getting reason about this.
                I never defaulted any crefit card payment neither any consumer durable loan instead of this why did they declined my application even though i have already saving account in this bank.
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 06, 2019
                Updated by Saurabhrashi9711
                I want specifically reason behind this.
                Verified Support
                Nov 06, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected]

                -Anay
                HDFC Bank Customer Assistance
                Nov 06, 2019
                Updated by Saurabhrashi9711
                Well thank you so much for your revert.
                Please provide me proper reason so that i should versed with valid reason thereof.
                As i have never defaulted to any loan till yet neither any card dues but still being rejected is questionable for me that why my application was declined .
                Please provide me grounds.
                I amso much disappointed with this.
                I have submitted documents which i have particularly asked for.
                As i have applied on card to card basia i have already given my three month previous credit card statement along with all proof of residence adress.
                Looking forward for your valuable response.
                Warms regards
                Saurabh Srivastava
                Customer id[protected]
                I don't know why they have taken my amount please refund my amount as soon as possible and let me know why they've taken my amount. Please provide My amount.. Actually my colleagues had transferred the amount 4880 but I have received 4000 only then the remaining 880 I've not received yet..please do any favour to me
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  myhonestopinion
                  Nov 6, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 400066

                  Please avoid taking fastag from hdfc:

                  1. No instant message to you upon crossing toll hence many time you ended up in paying cash as you don't have proof. Later you need to claim with 1033.

                  2. Excess debit on regular basis without any reason. They will deduct some random money in name of "manual debit" saying you skipped toll plaza and now you have to pay. Even you ask then to share details, they will not share anything and blacklist your tag if you don't pay manual debit charges.

                  3. Pathetic and poor customer services. You call them they don't have anything to share most of the time and ask you to send email. No ack for emails and if you are lucky then only you may hear back after few months.

                  4. Poor portal as many login options donot work.

                  I would suggest not to go for it rather try some other vendor.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Dear Customer,

                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    krunal.khairnar
                    Nov 6, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Pune, Maharashtra

                    I have transfer money from hdfc account to icici bank with rs 25000. It shows transfer successfully but when open rrn status"it has transaction time out" i have raised the complaint but still not received any money. I need this money as my emi is pending and hence transferred. I checked with icici bank and they said they have not received any money.

                    Complaint no - punc[protected]

                    Hdfc customer care executive was very arrogant and he denied to take my complaint when i called the first time, the second time the person took my complaint as both confirmed transaction was successful as per the hdfc portal. But i can see the transaction status is "transaction time out" when i open rrn under "view imps status" i have mailed to [protected]@hdfcbank.com but not heard any update from them.

                    Please suggest what i need to do to get my money back.

                    If you need screenshots i can provide.

                    Thanks
                    Kk
                    Nov 6, 2019
                    Complaint marked as Resolved 
                    Resolved- Got the refund
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 06, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are unable to trace your query basis the reference number shared by you. Please click on https://bit.ly/2Lzhyn3 to submit your account details and elaborate on your concerns. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rizwan143
                      from Delhi, Delhi
                      Nov 6, 2019
                      Report
                      Copy

                      Address: Hoskote 562114, Bangalore Rural, Karnataka, 562114

                      I'm shaik rizwan costumer in hdfc bank account number [protected]
                      Ifsc=hdfc0001037 branch hoskote bangalore. 562114

                      I have transferred wrong account no [protected] ifsc=ubin0553875

                      Correct no=[protected]
                      Ifsc-ubin0553875
                      Amount=20000
                      Utr no=[protected]
                      Transaction date=03/11/2019
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        karandewan
                        from Delhi, Delhi
                        Nov 6, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi

                        Made a transaction of inr 81724 at homecenter (Lifestyle) on 3rd august 2019.
                        I am yet to recieve a cashback of 10%. Three months have passed, still not recieved..

                        My hdfc complaint number is [protected].

                        I have sent email and multiple calls to the customer service of hdfc bank. They say they will call me back.

                        This complaint was raised 20 days ago, still no follow up from bank's side
                        Dec 7, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 06, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed with regard to your credit card. We request you to share the offer mailer/offer details along with the header and footer provided from the bank end to enable us to review and assist you accordingly.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Verified Support
                        Nov 06, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed with regard to your credit card. We request you to share the offer mailer/offer details along with the header and footer provided from the bank end on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Saurabhrashi9711
                          from Delhi, Delhi
                          Nov 6, 2019
                          Report
                          Copy

                          Address: S110a sunderblock shakarpur near by radhey shyam mandir gali no 7, 110092

                          Respected sir,
                          I had applied HDFC MOMEY BACK CREDIT CARD IN MONTH OF OCTOBER, on basis if card to card basis.
                          I had already submitted required documents which was required.
                          1- 3 month Card statement
                          2- Adress proof (Bank statement)
                          I have already bank account in HDFC at other branch other than my residence adress.
                          Now whenever i am looking into my application
                          It always under process.
                          How much time it take to approve.
                          Even though it tooks sufficient time to lookout.
                          Even though my credit score is good enough to processed, as ihave various loan on my PAN and all dues were completely settled down on timely basis.
                          There is no such default it any case.
                          You may check out if it necessary.
                          Hereby i am attaching screenshot of my application number and pease revert with proper solution.
                          Looking forward, to serve me with better response.
                          Saurabh Srivastava
                          [protected]
                          New delhi
                          110092
                          HDFC Bank customer support has been notified about the posted complaint.
                          Nov 06, 2019
                          Updated by Saurabhrashi9711
                          I dont understand on what basis they declined my application.
                          Even though i have already given my 3 month previous bank statement of credit card as well as saving account.
                          My credit score ia good enough as i have paid various dues on timely bais.
                          There was no default till yet at such.
                          I am also having account in this bank evwn though why did declined it

                          Verified Support
                          Nov 06, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to provide us the following information to enable us to verify our records and assist you with regard to your query : • Name as mentioned on the application form and 16 digit application reference number • Date on which the application was submitted • Place where the application was submitted • Your mobile number/e-mail id and city of residence • Name of the executive who has collected the application • Contact details of the executive Please click on https://bit.ly/2Lzhyn3 and share your concern with us and we shall assist you. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Nov 07, 2019
                          Updated by Saurabhrashi9711
                          Name -Saurabh Srivastava
                          [protected]@gmail.com
                          Mobile no-[protected]
                          Application 19K[protected]N1
                          Date if submission 25october 2019
                          Executive name- kuldeep
                          Mobile no[protected]
                          Place delhi
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sadz123
                            from Bengaluru, Karnataka
                            Nov 6, 2019
                            Report
                            Copy

                            Hi

                            Rs 65000 have been held from my salary account upon contacting customer service i was informed that its some credit card payment overdue which is wrong since i havent used the hdfc credit card in over 3 years and to my knowledge it was closed long ago. Also, the credit limit of that card was somwhere around 25k, so how can i owe 65k? If its some added interest and everything then its completely wrong since i had no idea this was happening... The customer service said that they cannot help me with this and that they have arranged a call back.. Its been 5 days now no call has come... I called again and they gave me a no '[protected]' which doesnt go through... I have written mails but no reply... Nobody is helping me out... I need sumone to talk to about this grave communication gap since almost my entire salary has been held... The bank should understand that the person needs to take care of living expenses too... I need to pay my rent and other living expenses... Its just the start of the month... I spoke to one of the bank manager and explained all this to him and requested that i can make a payment of 10k now but please remove the hold on funds and i can pay the remaining once i have access to funds but again he said chennai head office has put a hold only they can remove it... But there is nothing i could find on how to get in touch with them..
                            Please understand that this was just a whole miscommunication since i never received any statements even for any outstanding amount let alone 65000.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 06, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
                            Nov 07, 2019
                            Updated by sadz123
                            Reference number is not visible...how am i supposed to update it on the link...even the link is not clickable but i can copy/paste that at least...
                            help me with the reference no because i cannot update the link without the reference no
                            Nov 07, 2019
                            Updated by sadz123
                            Reference number is not visible...how am i supposed to update it on the link...even the link is not clickable but i can copy/paste that at least...
                            help me with the reference no because i cannot update the link without the reference no
                            Nov 07, 2019
                            Updated by sadz123
                            Can someone reply to this ?
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gurusamy Vino
                              from Mumbai, Maharashtra
                              Nov 6, 2019
                              Report
                              Copy

                              Address: No 7, Geethanjali Street, Chennai, Tamil Nadu, 600109

                              Hello team,

                              I am gurusamy manoharan from chennai and maintaining a relationship with hdfc more than 5 years. I could see 542.74 inr is kept on hold in my account without any reason stating 'mirevenue hold through gefu'. I need that amount to be released from my account immediately. Here i have enclosed my zero balance savings account for your reference. Kindly do the needful.

                              Regards,
                              Gurusamy m
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pankhudi Raj
                                from Mumbai, Maharashtra
                                Nov 5, 2019
                                Report
                                Copy

                                Address: HDFC Motera branch, 079

                                I checked in to the hdfc bank atm in motera, ahemedabad, (gujrat) date-5.11.19 at 22:18 pm.. Atm no S1ANAH87... And i was scheduled to recieve eve 10, 000 rupees as cash but my acc was debited by 10, 000 and i've not received any cash.. Please ensure that the cash wont switchto any other person and safely transferred back to my sbi account..
                                Thankyou
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shweta Singh Paul
                                  from New Delhi, Delhi
                                  Nov 5, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  amb charges deduction every month on salary account

                                  Address: C-168, C Block, Noida Sector -15, Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  I have a salary account fro my company and whenever i have less amount in the account, these guys deduct amb charges of Rs 354. I don't understand even on salary accounts you guys are deducting the amb charges without even informing their customers. I want my amb charges to be refunded immediately or else i will never feel bad filing a case against the HDFC Noida branch sector 26....
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  A
                                  Amrit12
                                  from Kharagpur, West Bengal
                                  Nov 5, 2019
                                  Report
                                  Copy

                                  Address: 3 Desh pran shashmal avenue, Kolkata, West Bengal, 700108

                                  Hi, i have salary account in hdfc 1 year back when i was working at that time. After that i changed company & they provided other bank account. But now my oldhdfc exsisted old salary account showing -2000 balance.
                                  The bank converts my salary account converted into savings account & charged monthly.. Now its 2000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                                  I approach branch, but they behaved rudly & refuse to close account.
                                  Plz juistice to me. 2000 is huge amount to me. What is the solution?
                                  What is the action will take against this bank
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 06, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates. You may visit https://www.hdfcbank.com/personal/average-monthly-balance-calculator for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2JVtP2B

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Nov 08, 2019
                                  Updated by Amrit12
                                  You can refer to the circular
                                  https://m.rbi.org.in//Scripts/NotificationUser.aspx?Id=9343&Mode=0
                                  Nov 08, 2019
                                  Updated by Amrit12
                                  According to RBI GUIDELINES no bank can charge non maintenance charge after the balance reaches zero. What you hdfc bank is doing is illegal return my current balance to zero or else i have to report you to rbi
                                  According to RBI GUIDELINES no bank can charge non maintenance charge after the balance reaches zero. What you hdfc bank is doing is illegal return my current balance to zero or else i have to report you to rbi
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nabi ulla khan
                                    from Mumbai, Maharashtra
                                    Nov 5, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Kuppaswamy layout, nagwara , bangalore, Bangalore, Karnataka

                                    I have taken a bike loan in hdfc ergo
                                    And paying through icici bank and had missed 2 emi in feb and march but paid the amount in the next month in cash and phone pay, the cash payment is approved but the phone pay payment is not approved nd they have not provided me any appropriate bill and now after 4 month they have hold my 5000 rs in my hdfc account without any information and bank people are giving me wrong information that it has been hold from hdfc ergo life but i hv also contacted the hdfc ergo loan department but they said, they have not done and dont have that much of limits, so there was no response from the both hdfc bank and ergo loan insurance department till now and i hv been explaning this issue from last 5 months to atleast 5 agents and they have not cleared this issue yet...
                                    Dec 10, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 07, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days on your register e mail ID.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rajeev416
                                      from Delhi, Delhi
                                      Nov 5, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Faridabad, Haryana, 121010

                                      Hi,

                                      In may 2019, i got a call from my hdfc relation manager mr. Jatin saying that based on my salary and salary account, hdfc is offering me lifetime free credit card diners club black international. They asked me to sign a document for smart pay activation, which i did.

                                      Now, after 4 months i. E. September 2019, they charged me rs 5000 + gst of 900. For this, i complained in customer care, and i got a call after 5 days that issue has been resolved and they will refund the fees and gst. I asked them to send an email confirmation about the same. But i did not get it for next 10 days. So, i wrote an email to customer care of hdfc credit card telling them about the situation. For my surprise, they told that card was lifetime free based on a condition that i will have to open a saving bank account in hdfc. I did not sign any such document as i already have a salary and savings account in hdfc bank.

                                      Now, when i am asking them to share the scanned copy of my credit card application form which i signed, they are denying for that.

                                      This is completely a big fraud first by my relationship manager mr. Jatin and then by hdfc bank as a whole.

                                      Please help me in this regard.
                                      Dec 8, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 06, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      what is the reference number?
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit