HDFC Bank Complaints & Reviews

Address: 32/1 HANS ENCLAVE MASJIDWALI GALI, NEAR RAJIV CHOWK GURGAON, 122001

I have a demat account with hdfc. I have just made trading of only 10000 rs. For the first time and i am being charged a fee of 6000 which was not told to me. The message that i received was something like this, " inr 6136.55 debited from a/c xx8349 on 01-nov-19. Info: net pi to hsl sec a/c 3136144-[protected]. Avl bal:inr 51.91. Very disappointed with this. All of a sudden the charges are being deducted from the and no action is being taken. The bank staff asks us to contact the helpline number, which is useless. The executives have least knowledge about the product. Fed up and feeling helpless.

Dec 6, 2019

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2019

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!!

We understand that our official has got in touch with you and your concern in this regard have been addressed to your satisfaction.

Regards
Customer Care
HDFC Securities Ltd

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Hi sir.. I am a defence personnel. I have loan of 4 lakh rupees in hdfc. Now i want to close my loan account by paying my due amount and preclosure charge 4%.
I want close it as soon as possible bcz i want to take loan from sbi for my financial requirements. Hdfc staff is not accepting my preclosure, telling that its not possible before 10th nov. So plz help me.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Hyderabad, Telangana, 500087

I purchased my Fastag from HDFC bank
Application reference number HFR300407

But i didn't received any e-mail, customer ID and wallet ID.

please send me the details, i tried calling toll free number [protected] many times, but no one is responding

[protected][protected][protected][protected][protected]
Your Fastag application reference number HFR300407
The Fastag Application PDF is sent to your registered email ID.
Our representative will get in touch with you soon.
You will receive your Fastag in the next 7 working days. Contact [protected] for queries.
[protected][protected][protected][protected][protected]

Nov 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Hi,

I open an account in hdfc bank with my last company but unfortunately i left that company, but my hdfc bank account would not close on that time. Suddenly today first time i try to login in hdfc internet banking and i found that my available balance is -7, 847.

I never ever used this account before not any single transaction as well. Try to contact costumer, they are saying i have to pay all amount and have to visit to branch. Currently i stay in bangalore and this account branch is in noida so for me its not possible to visit there.

According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine.
Where should i approach now. Please help.
Account number: [protected]
Customer id number:[protected]
Customer name: ravi jaiswara

Regards

Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: A/44, UMIYA VIJAY SOCIETY,MAHAVIRNAGAR, 383001

On 3rd November i got message of my balance which was low by 295rs as i checked my mini statements it shows that it is DCD transaction but i came to know that i didnt make such transactions please solve my problem and credit my money to my bank account
DCD transaction was false and please make it correct

Yours regard
Vishnu shah

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Address: 530041

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Customer id : 56348228

Reference number : mir[protected]
Narration : si fail due to insuff bal 030418-mir[protected]
Deducted date : 07 sept 2019
Amount : 236

I am waiting for reply.

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Address: 530041

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Customer id : 56348228

Reference number : mir[protected]
Narration : si fail due to insuff bal 030418-mir[protected]
Deducted date : 10 oct 2019
Amount : 236

I am waiting for reply.

Dec 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance.

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Address: HDFC BANK KAMAL CINEMA NEW DELHI 110029, New Delhi, Delhi, 110029

I have submit the mutual fund account closing form to hdfc kamal cinema, New delhi branch on 09.04.2019 but till the date my account is not closed and quarterly maintenance charges deducting i called the bank staff so she said once again you have to submit
Is this the way HDFC BANK treated with the customer when i visited branch for account closing so bank staff said you are our classic customer please don’t close account with us.
Seriously very bad experience i have faced with HDFC.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2019

HDFC Bank Customer Care's response Dear Customer,

Your query pertains to HDFC Mutual Funds. Please email [protected]@hdfcfund.com, a special team for Mutual Fund queries.

-Anay
HDFC Bank Customer Assistance

Nov 08, 2019

Updated by Ajay.mint This is the e mail i received from the mutual fund end. As mentioned above in your last mail this matter pertains to hdfc mutual fund.
Please see the attachment.

Mar 08, 2020

Updated by Ajay.mint How Can I get my deducted amount?

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A

Ajay.mint

from Noida, Uttar Pradesh

Nov 8, 2019

This is the e mail i received from the mutual fund end. As mentioned above in your last mail this matter pertains to hdfc mutual fund.
Please see the attachment.

Reply

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Address: Shimla, Shimla, Himachal Pradesh

.

I dear sir, my name is umesh kumar mehta holding credit card of hdfc bank no. Ending 1340. I am having credit balance in my account. I request you to please refund the same for following reasons. There were refunds from myntra of rs. 1019/- on[protected] respectively. There was no message alert to me. You can check your record. I have order no [protected], transaction i'd 42849524 i finally request you to look in to the matter and refund the money at the earliest. All this i have to bear because of non communication from your side. Kindly request you to reversal my refund amount thanks

Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed with regard to your credit card. You may write to us along with the transaction details like date, amount and nature of the dispute to cc.[protected]@hdfcbank.com and we shall assist you.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Nov 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link:
https://cutt.ly/PeRb0Pi

-Nadia
HDFC Bank Customer Assistance.

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Hi,
This is putlagari balu,
I have changed my present address, so my credit card yet to come
But not yet came. So what is the procedure to change my present address in hdfc bank, so that my credit card will come.

My presend address is 7 hills pg, 301 room, 8 th cross rd, anand nagar
Asswath nagar, marthalli bengaluru karnataka 560037

Plz send my credit card to above address

Dec 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2019

HDFC Bank Customer Care's response Dear Customer,

We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the required details along with your card application number. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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I am not interested in being part of one assist membership. I have been charged rs 1, 899 for the renewal on 02/11/2019. Kindly help to reverse the transaction and cancel the membership. I raised a complaint already by calling the customer care of one assist. But they refused to accept my request and they keep on saying the same story again and again just to desperately make me interested. Receiving money from people by forcing them to be part of something is unethical and a crime. Kindly help to cancel this membership.

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Address: KATTIL HOUSE, MANNAMTHURUTH, VARAPUZHA P.O, 683517

I have hdfc bank account and personal loan from hdfc bank. I paid every month emi 2461/-. My due date is 7th on every month. But last month bank received emi from my account on 8th. Later on 9th 649/- deducted from my account because of overdue loan. What is the reason for overdue. I have sufficient funds on my account on 7th (Due date) and after that the bank deducted amount of 238/- two times (9th october 2019 & 23rd october 2019) for emi rtn charges. Can you please tell me what is the reason for deducting these amount from my account.

Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that your Equated Monthly Installment (EMI) was presented on October 07, 2019.

In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for the purpose of Cheque(s) received in the clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said Cheque(s), was not sufficient to cover the Cheque(s) received in the clearing.

Please feel free to write to us using below URL further assistance https://cutt.ly/leEttqM Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

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Business loan a/c no[protected]
Total principle amount-rs 10, 00000
Rate of interest as per discussion was 8% (Flat)
Processing fee-rs 11800
Pf-1%
Gst-18%
Tenure 36 months
According to me my emi should be rs 34444.44 but the bank is charging rs 35404 per/month
Sir we have not signed any papers after the bank said that the amount will be rs 35404. The bank has despatched the amount without our permission.. When we spoke in the bank the concerned person said that the colleague was new and he made this mistake and after a month the emi will be reduced.

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Nov 12, 2019

Complaint marked as Resolved

No step has been taken, They promises from second month emi will be reduce but nothing happen. I will also like to tell that they have disparse loan with my signature . I said them before only ur interest rate is high as per discussion so i don't want loan from you.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Rz-17,2nd floor indrapark, near tilakpul, 110059

My name is talvindar singh. And i have 70000 amount remaining. I want to settle the amount. Please contact me asap. Actually i am going through the some financial crisis. But i want settle the balance. I am hdfc bank credit card holder. And i couldn't pay for last 1 year. So kindly contact me for this. Because i got a mail from hdfc bank advocate that they will file a case against me foe using the credit card and not paying the amount which was totally unintentionally. Please do the needful or you can send me the address nearest cc collection office or provide me the contact number. Thanks

Dec 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Card No. & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, 560034

Dear hdfc credit card team,

Hi i have approached hdfc customer care to close my credit card on sep 2018 but after several mails i have got replay from customer care
Mail id : customerservices. [protected]@hdfcbank.com, they have requested a closure form with signature to close my cc on dec 2018, as per the mail the request i have signed and sent a attachment of credit card closure form with signature same month but after several reminders they did not closed my credit card, i tried to escalate this issue with customer service center but no resolution, now they have charged me annual fees,

Card number end with 6335
Request raised on sep 2018

Need a immediate solution on this.

+2 photos

Dec 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret to inform that we are yet to receive the documents. Post receipt of the same we shall take it up for a suitable review and keep you updated. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041

-Nadia
HDFC Bank Customer Assistance

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Address: 3,GROUNG FLOOR,HDFC BANK, DURGA NURSERY ROAD, UDAIPUR RAJASTHAN-313001, Udaipur, Rajasthan, 313001

Dc intl pos txn markup+st charges deducted rs.505.15 on 30.10.2019
Dc intl pos txn markup+st charges deducted rs.331.35 on 23.09.2019
Dc intl pos txn markup+st charges deducted rs.73.11 on 13.09.2019
These above charges are deducted from my account without my notice.
I am having account with hdfc bank and i am one of the premium customers but hdfc bank has deducted the above charges without my knowledge amounting rs.909/- which is not correct. Please solve my problem at the earliest.

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Address: Pimpri pune, Pune, Maharashtra, 411018

I was an agent with hdfc life insurance at pune. The manager over there mr. Kishor sabde (Circle head at law college road branch) is very arrogant in nature, he don't know how to deal with customer politely and he used his politics in every time to beat his colleagues. This types of managers definitely down the brand name of hdfclife insurance. I want to request the management please take it seriously otherwise the this types of peoples and manager will down your brand name in the market.

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Address: Karimnagar, Andhra Pradesh, 505001

Dear sir,
I was mis guided by hdfc manager and took hdfc progrowth plus plan. I paid 2lakh rupees and the next premium is due this month. I was asked to check the fund value each time and when i checked it by giving missed call to a tollfree no. The value so far is 1, 81000. Which means the amount i paid is already under loss od 19000. If i would have done fixed deposit of my 2lakh rupess i would have got 14000 rupess as interest...

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Address: Fazilka, Punjab, 152024

Its been 15 days back hdfc kept a fund of rupees 4120/- on hold without any reason and it was showing negative and today when i receive salary from company unnecessary my amount got deducted because of negative balance. From first day i was mailing them visited branch also however no reply and they are not bothering. Where should i complain.

.   replace all

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Address: New Delhi, Delhi, 110020

I have got a agent (Rajan delhi zone) from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card then filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.
Pathetic pathetic.

HDFC Bank customer support has been notified about the posted complaint.

Nov 03, 2019

Updated by anurag.uday61 I have been already notified your customer support but they don't responce and I am not satisfied with your service

Verified Support

Nov 03, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Card Application No. along with the registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Nov 03, 2019

Updated by anurag.uday61 But i have been already sent my mobile number and registered mail id. First please solve my problem why I am again registered with your website.

Nov 03, 2019

Updated by anurag.uday61 And also your sales manager Rajan [protected] are not pickuping call and also have been blocked my number.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 626

unknown charges being deducted from my account

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loan preclosure

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wallet id not received from hdfc for fastag

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negative balance in never used account

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the false transaction of dcd

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hdfc bank si fail due to insuff bal

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hdfc bank si fail due to insuff bal

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mutual fund

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refund my amount to credit card refund myntra to credit amount in credit card status transaction id 42849524

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credit card address issue

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one assist membership

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hdfc bank hdfc - emi rtn charges

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high rate of interest charged

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credit card payment

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credit card closure not done by bank but charged annual fees

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dc intl pos txn markup+st charges deducted from my account without my notice

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manager is very arrogant, request to management take it seriously

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fraud and cheated by hdfc manager

payment on hold mirevenue

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no reason give me for credit card decline application

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