HDFC Bank Complaints & Reviews

Hi,
I applied for Fastag on 23rd Sept 2019. After which I made at least 13 calls and sent 5 emails but you failed to dispatch the Fastag. Your customer care kept promising me about the dispatch week after week.
Following escalation contact points provided on IHMCL are not valid, email are bouncing.

[protected]@insolutionsglobal.com: [protected]
ajay.[protected]@sahaj.co.in: [protected]

may email is [protected]@gmail.com

Have applied for hdfc fastag on 18th oct 2019. Reference no is hfr291154. Have not yet received the tag and the customer care number provided in hdfc fastag page is not functional as far as i checked, it just keeps playing a music in repeat mode. And no other means to contact to get the status. I've already paid rs.500 while applying for fastag.
I want to know when my fastag will be delivered or is my request is processed.

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr248397. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 6.5 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I am ex-employee of hdfc life My relieving Date 31/08/2019 & my employee code is 157291 . I want to transfer my PF amount online But my date of exit not updated in EPF account from HDFC life side. please update my exit date in EPF account.

Employee ID 157291
Member Id : MHBAN[protected]
UAN Number[protected]
Date of relieving 31/08/2019

Regards and thanks
Ravi kumar
[protected]

I purchased hdfc fastag (Hfr244850) on 15 sept 2019. The tag which i received was not working and even after online recharge, i faced humiliation at toll plazas and had to pay by cash which was not my fault. As per their advice i paid inr100/- for reissue of the tag on 19/10/2019 and till date i have not received the tag kit. Every time i get a reply "your tag will be delivered in next 10 working days". This nature of service shows the unprofessional and cheap customer service of hdfc bank.
I warn each one, not to buy fastag from hdfc bank. Dont be in loss as i m now. Lots of options available in market, be aware.

Gurpal singh

Dear hdfc,
With humble request i come before to state that i got my salary on 29th oct 2019 amount 14961 and after withdrawal of 10000 the remaining amount got deducted without any email or message and i'm really not happy about this because on 4th nov i try to withdraw money and it shows insufficient balance so i logged into my online banking and found that they were lotz off deduction within 6 days without any reason. So il be happy if you can return my hard earn salary.
Your sincerely
H tolu
Customer id: 65496206
Mobile no: [protected]

I purchased hdfc fastag, on 15 th september 2019, the tag which i received was not working even i recharged it online. I faced humiliation at the toll plaza where even after recharge i had to pay by cash there. Now as per their advice, i paid 100/- inr for reissue of the tag on 19 th october 2019 and till date (4/11/2019), i have not received it. Having lots of telephonic conversations with customer care every time i get recorded reply of "we have forwarded your complaint and it will be delivered in next 10 working days".
I request all not to go after hdfc fastag due to very unprofessional approach. Be safe, get any other.

Gurpal singh

Thank you for your interest in the hdfc bank international credit card.
We are unable to process the application further, in the absence of the requisite income documents.

We request you to submit the appropriate documents as mentioned below at your earliest convenience to the appended address.

Hdfc bank cards division, p. O. Box 8654, thiruvanmiyur p. O., chennai 600 041.

Alternatively, you could drop the completed form in the drop box at your nearest branch addressed to the manager hdfc bank card division.

For salaried - public limited/multinational/private limited/proprietor firm/ partnership firm

Form 16

Duly certified salary slip with visiting card/employee id

For salaried - government / public sector
Latest payslip with visiting card/employee id or
For card holders of standard chartered, citibank, hsbc, icici, abn, american express, deutsche bank, kotak mahindra bank or axis bank only
Photocopy of the front of the credit card, with latest two months original statements.

Please respond within 45 days from the date of this communication and we would be grateful if this receives your immediate attention to take up your application for further processing.

Thanking you once again for the interest shown.

Why this thing happened and what i need to do now??

Hdfc bank to zoom up profit it freeze customers' accounts (Below rs.10000) without any notification. I approached concern bank in this regard from pillar to post, from local branch to managing director, nodal officer nothing yield my complaints. Finally i asked all lower to higher officer to produce copy of freeze order if any. They keep silent. I approach more than one year. Further in my account there is only rs. 3000/-. So the bank authority confidently believe that for small amount, i could not go to court or any other intermediary. It is understand that hdfc bank target below rs. 10000/- customers.
My account in hdfc bank branch. Coimbatore.
Ifsc hdfc 0000031
Further, govt agencies flash its advt if any illegal calls or message regarding banking activities received from anywhere can lodge complaints with concern bank or any legal agencies. Accordingly, i lodged a complaints to hdfc bank as open that senior manager individually contact in my matter. I received a call from +234 mentioning her.
I suspect she touches criminal net work and targeting non operating accounts. Her speech was sceptical. So asked to her any message to me only registered post should be. But she turn down.
So in hdfc bank customers data hacked by this staff and black mails.
Whatever may be i do not bother. I want only copy of freeze order if any.
Do you know meaning of copy of freeze order? You do.

Thnking ypu.

I just want to inform you with regret today i visit hdfc bank branch jarg. My visiting time was 10:20 am but i saw your branch was not opened that time. According to my knowledge and rbi guidelines the office hours 10:00am - 4 pm. I need deposit my payment at that time to my relatives because they need payment to pay their bills but due to close your branch i was unable to deposit my payment. I have proper video of your bank and in my video your your few employees were also waiting to open your bank. So please review my complaint asap and give me the reason why this happen.
I will wait for your reply.
Thanks

I have a demat account with hdfc. I have just made trading of only 10000 rs. For the first time and i am being charged a fee of 6000 which was not told to me. The message that i received was something like this, " inr 6136.55 debited from a/c xx8349 on 01-nov-19. Info: net pi to hsl sec a/c 3136144-[protected]. Avl bal:inr 51.91. Very disappointed with this. All of a sudden the charges are being deducted from the and no action is being taken. The bank staff asks us to contact the helpline number, which is useless. The executives have least knowledge about the product. Fed up and feeling helpless.

Hi sir.. I am a defence personnel. I have loan of 4 lakh rupees in hdfc. Now i want to close my loan account by paying my due amount and preclosure charge 4%.
I want close it as soon as possible bcz i want to take loan from sbi for my financial requirements. Hdfc staff is not accepting my preclosure, telling that its not possible before 10th nov. So plz help me.

I purchased my Fastag from HDFC bank
Application reference number HFR300407

But i didn't received any e-mail, customer ID and wallet ID.

please send me the details, i tried calling toll free number [protected] many times, but no one is responding

[protected][protected][protected][protected][protected]
Your Fastag application reference number HFR300407
The Fastag Application PDF is sent to your registered email ID.
Our representative will get in touch with you soon.
You will receive your Fastag in the next 7 working days. Contact [protected] for queries.
[protected][protected][protected][protected][protected]

Hi,

I open an account in hdfc bank with my last company but unfortunately i left that company, but my hdfc bank account would not close on that time. Suddenly today first time i try to login in hdfc internet banking and i found that my available balance is -7, 847.

I never ever used this account before not any single transaction as well. Try to contact costumer, they are saying i have to pay all amount and have to visit to branch. Currently i stay in bangalore and this account branch is in noida so for me its not possible to visit there.

According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine.
Where should i approach now. Please help.
Account number: [protected]
Customer id number:[protected]
Customer name: ravi jaiswara

Regards

On 3rd November i got message of my balance which was low by 295rs as i checked my mini statements it shows that it is DCD transaction but i came to know that i didnt make such transactions please solve my problem and credit my money to my bank account
DCD transaction was false and please make it correct

Yours regard
Vishnu shah

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Customer id : 56348228

Reference number : mir[protected]
Narration : si fail due to insuff bal 030418-mir[protected]
Deducted date : 07 sept 2019
Amount : 236

I am waiting for reply.

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Customer id : 56348228

Reference number : mir[protected]
Narration : si fail due to insuff bal 030418-mir[protected]
Deducted date : 10 oct 2019
Amount : 236

I am waiting for reply.

I have submit the mutual fund account closing form to hdfc kamal cinema, New delhi branch on 09.04.2019 but till the date my account is not closed and quarterly maintenance charges deducting i called the bank staff so she said once again you have to submit
Is this the way HDFC BANK treated with the customer when i visited branch for account closing so bank staff said you are our classic customer please don’t close account with us.
Seriously very bad experience i have faced with HDFC.

.

I dear sir, my name is umesh kumar mehta holding credit card of hdfc bank no. Ending 1340. I am having credit balance in my account. I request you to please refund the same for following reasons. There were refunds from myntra of rs. 1019/- on[protected] respectively. There was no message alert to me. You can check your record. I have order no [protected], transaction i'd 42849524 i finally request you to look in to the matter and refund the money at the earliest. All this i have to bear because of non communication from your side. Kindly request you to reversal my refund amount thanks

Hi,
This is putlagari balu,
I have changed my present address, so my credit card yet to come
But not yet came. So what is the procedure to change my present address in hdfc bank, so that my credit card will come.

My presend address is 7 hills pg, 301 room, 8 th cross rd, anand nagar
Asswath nagar, marthalli bengaluru karnataka 560037

Plz send my credit card to above address