| Address: flat no.6,plot 519,sai section ,ambernath east, Thane, Maharashtra, 421501 |
I have issue with one car decor shop .car galleria, Ulhasnagar, Kalyan .M.S.
On 21 October 2019, I made purchase of 900 inr with my Hdfc debit card . Somehow merchant used m-swipe machine which shows transaction declined, happen 2 times . Finally I made cash payment .
Merchant says transaction declined and money will be refunded within 24 or 48 hours . But it’s not case I so far not received it back in my account, the m swipe was already approved and invoices were generated . Please find below.
Now merchant says they will check there account and will transfer money . I am continue follow up with merchant but they don’t responding .
APPROVED INR 900.00 at M/s HARESH ASHOKLA dt 21/10/19 card xx7642, auth#709819. Charge slip at t.mswi.pe/ehflu
APPROVED INR 900.00 at M/s HARESH ASHOKLA dt 21/10/19 card xx7642, auth#721418. Charge slip at t.mswi.pe/ehf52
My account details
Account [protected]
Ambernath branch, thane Maharashtra
Kindly help me out to get my money back .
HDFC Bank customer support has been notified about the posted complaint.