HDFC Bank Complaints & Reviews

Hdfc bank credit card is charging about rs 1500 per month as late fee and finance charges. It is debiting charges since january 2018. Now it has cumulate to rs. 16000. I am unable to understand as how to deal with it. However, there is nothing outstanding for any expenses. Help!
I have been chasing bank many times to block it. I requested many times to reverse charges. Earlier only finance charges were being applied gradually late fee started to apply each month. Now gradually late fee has been doubled.

Now the bank is threatening that it will ruin my cibil ratings. Please help.

My account number : [protected]
I have recently opened new savings account in HDFC bank.
From past two days unable to transfer money from hdfc to other account using IMPS as well all the UPI apps.
My money has been blocked not able to do anything,
Tried calling customer care many times, all they are telling is everything from their side is fine .
Even wrote multiple mails
Not statisfied with the...

Hi,

I would like to bring the dark side of the hdfc credit card division in front of the public and ask them to refrain from using hdfc credit cards at any cost. They are exploiting existing members like me and providing no convenience at all.

In september, they slapped an unknown membership fee to my credit card.

Due to the non-payment of these fees which i did not even understand, within a month's time they deactivated my credit card in october.

When i finally made the payment thinking it was a genuine credit card expense, they did not activate my credit card even after repeated conversations with their customer care helpline.

Now i want to get a refund to which they are saying it can only be done using a demand draft which will be sent to my previous employer's address which is of no use to me.

Is this even legal? Ther are not repaying money owed to customers using proper means? Why should i be repaid in a manual form when i did the payment using online banking? Should they not simply refund it directly into my bank account?

I would take this matter further since i have the customer care call recording and also the executive disconnected the call in the middle of the conversation.

Please resolve this matter by refunding my amount to my account or a ddcheck to my residential address!!

After that, the first thing i would do is to close this credit card as soon as possible.

Thanks,
Shrikant chaturvedi

I've made the full payment on 11th september of my credit card. I want to close that account and nobody is calling me or helping me to do that. The customer service number tells that you will get a call from the collections department but i'm not getting any calls or communication from anybody. I want to close that account as soon as possible because it is affecting my cibil score. It's been one month that i have payed everything that they asked me to pay. Please help me close this account omas i'm very frustated. Else it's high time and i'll seek some legal help in this case.
Thanks.
Hasnat
Customer i'd[protected]
Last four or credit card - 5798

I payment of hdfc credit card 1rst octomber 2019
Payzapp txn id[protected]
But here i saw status in cibil score "settlement"
I do payment so here so only "payment"
So please do to needful

And also first think i find here this card not used by me
So why this problem face to me
I am very upset here
I have not card and also not use by me
What transaction here
I do not know.

But its ok
I want my cibil score cleare as pyment
So please help me as soon as possible as early
Thanking you
Sharad mathukiya
[protected]

My name is bhavsar mihir and i had ordered ads liquid eyeliner of rs 190 in amazon on 20 october 2018and after 24 october 2019 i returned this order due to personal reason. And on 24 october 2019
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number #044055
And told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My card number is [protected]

I am a hdfc bank credit card holder.
The bank has auto debited 1399/- from my credit card number ending with 2407
Without my concern on date 08/11/2019.
I am not interested about this service and don't want membership any more.
So cancel the membership and refund the
Amount of rs 1399/-
One assist relationship no. 5677772
Name - durgesh kumar
Credit card no. Ending - 2407

Please update the status of my fasttagg application done through online from hdfcbank online referance id: hfr328951

I am not getting any subsequent confirmation from bank as well in mail old resolve.

I am a long period customer with hdfc, i am surprised to see why they are not making much attention towards a fast growing customer need of fastag with no response from their side just a simple websupport only created to receive the fasttag application money...

I have applied online for the purchasing of fastag and the requisite amount paid. My application ref. No. Hfr332090 dt. 7.11.19, till date application form in pdf on my email id not uploaded by the bank to submit in the hdfc bank, branch peeragarhi, i have already paid the online amount to rs. 500/-. Neither response on the customer care number [protected] nor contacted by any hdfc representative.

Depository charges have been deducted from my hdfc savings account for my demat account which i haven't used for last 7 years. The amount of rs 826 was deducted without any initimation or notice, and no sms or email was sent post that. It is useless to call the customer care service as the telecallers keep diverting your calls without any resolution.

I would want an immediate refund of rs 826 in my hdfc account. Please do the needful.

On 23rd october 2019, i swiped twicely my credit card no 2678 at hotel rangoli dombivli for rs 280 at 19.34 & 19.35 but pos machine shows no transactions hotel denied payment but i have received messages for debited accounts. Hence i made payment on another machine on 19.45 hotel says they haven't received above two transactions amount on their bank account statement, pl look into the matter & solve problem with refund amount or otherwise

Dear bankers,

I am from ahmedabad. I have a hdfc bank credit card. I want to pay payment and settlement for last 3 month. Your every executive and callers tell me you make minimum pay we are give you settlement letter in 2days... But every time give he wrong commitment.

This month i couldn't pay minimum i ask your employee for settlement amount. Than he collect a amount 10070 rs at thursday date of 7th november. But he ask me i give letter at evening but steel i couldn't make a letter. So how to he collect settlement amount without a letter.?

I want a resolution otherwise i go for legal and case file for wrong commitment and communication. I hve all the recording for this.

So please i expect with you for better and good solution.

Thank you
Dhaval darji
[protected]

Hi

Rs 65000 have been held from my salary account upon contacting customer service i was informed that its some credit card payment overdue which is wrong since i havent used the hdfc credit card in over 3 years and to my knowledge it was closed long ago. Also, the credit limit of that card was somwhere around 25k, so how can i owe 65k? If its some added interest and everything then its completely wrong since i had no idea this was happening... The customer service said that they cannot help me with this and that they have arranged a call back.. Its been 5 days now no call has come... I called again and they gave me a no '[protected]' which doesnt go through... I have written mails but no reply... Nobody is helping me out... I need sumone to talk to about this grave communication gap since almost my entire salary has been held... The bank should understand that the person needs to take care of living expenses too... I need to pay my rent and other living expenses... Its just the start of the month... I spoke to one of the bank manager and explained all this to him and requested that i can make a payment of 10k now but please remove the hold on funds and i can pay the remaining once i have access to funds but again he said chennai head office has put a hold only they can remove it... But there is nothing i could find on how to get in touch with them..
Please understand that this was just a whole miscommunication since i never received any statements even for any outstanding amount let alone 65000.
Apart from above i have been trying to get in touch with hdfc bank over calls and mails and even grievance redressal and though the policy is to get back to me in 2 days... Its been over 3 days i havent heard from hdfc.
Also, i have raised the same complaint here couple of days ago and the hdfc replied to fill up a link where a reference number was required and i was not provided with one... It was protected in the comment and i replied so many times on that to provide me with the reference no but no one got back to me... So please keep this in mind while replying to this

I paid for hdfc fast tag on 4th of september 2019 and i still haven't recieved the rfid tag which was supposed to be sent to my place of work/residential address. I have no idea where the rfid tag is and i've not recieved any communication from the bank saying it has been shipped / is out for delivery. I've called the customer care atleast 10 times but nobody answers my calls. They don't even have a email id for me to drop my queries. I have no clue on how i can reach out to them.

Dear sir,
I have done many complaints, regarding my credit card ending 1812, the credit limit is not getting reported to cibil, but not getting solved.
Hdfc bank not reporting and not giving reasons for not reporting.

Now they stopped responding, before this also hdfc bank done false reporting to cibil, but it got corrected.

Need help..

Thanks

Balkrishan kundanwar
[protected]

Hi,

Today, 08 nov 2019, rs 177 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.

Regards,
Soumeet paul...

Hi,
I'm Aakanksha Tiwari, today I received a call from your so called executive at around 04:39, bearing no.: [protected], regarding the whereabouts of my sister and he was Using foul language with me. Even my relatives as well as my clients are receiving random calls from your Banks and even with them your so called executives are using foul language and extending threat's to them also.

As a bank you have not right to intrude on your privacy and interfere the life of my friends, relatives and client, just to recover your money, this is illegal, unethical and primacifi thieft. As Bank/ RBI'S guidelines or norms as Bank you haven't got right to infringe the personal life of other person or making random call.

It is my humble request to your bank please restraint your executives from interfering my as well as my clients, relatives, friends and other know person's, otherwise I will be free to take legal action against your Bank, also look in the matter as soon as possible.
Regards
Aakanksha Tiwari

Hi Team,

I have received the following sms from bank.

Dear Customer Mandate reference no: HDFC00000000XXXXXXXX issued to ICICI BANK LIMITD with value Rs. 676980.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

I have not given any mandate any where. How can someone deduct on their behalf without seeking permission. It's violation of my right.

Please rectify this and revert any mandate unlawfully taken.

Thanks

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr322831. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 10 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Hi,

Iam Mallika Shetty, I have created salary account in HDFC bank on 11/2018. Until 4/2019 I was not facing any issue after that I was unemployed from 5/2019 to 9/2019 so I was unable to maintain balance in my account. So HDFC has converted my salary account into saving account without informing me. Now they have deducted RS 690 from my account stating minimum balance, after deducting they have sent a message by stating minimum balance, before that they have not informed nor messaged about my account minimum balance. So please take a action on this and i need my money back. Please help me with this.