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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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P
Pushpa suresh jadhav
from Mumbai, Maharashtra
Nov 11, 2019
Resolved
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Resolved

Address: Jadhav संकुल satpur ambad link road सातपूर

सौ. पुष्पा सुरेश जाधव, a/c. No. [protected], credit card no. 4893*1670, dob:25/02/1986, mob no. [protected], email id. [protected]@gmail.com, सर मै आपको गिनती करती हू मेरे credit card अकऊंट से exrta चार्जेस लगाये गये है, मैने खाली total 261रुपये use किया था ओ मैने सर उसी तारिखसे ped कर दिये है तभी भी, 1726रुपये चार्जेस lgaye, ये गालात है हम गरीब अधिवासी लोक है इतना पैसा कैसे भरू मैने नाही लोन लिया है नाही हप्ता थकाय है मुझे मदत करो, नाही तो मै rbi ambutsman, ग्राहक मंच कडे complet करू शेकतो
Dec 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 11, 2019
Updated by Pushpa suresh jadhav
Compani addres satpur MIDC, powerinest इलेक्टोमग्नट्स D21/22 satpur nashik pin cod 422207
Verified Support
Nov 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected]

-Zubin
HDFC Bank Customer Assistance
Debit card xx7549
Bank street bhatinda
Pnb bank atm
[protected] time 10:03:12
Money deducted from account but cash not received.amount was 10000.
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    S
    Shantishwar
    from Pune, Maharashtra
    Nov 10, 2019
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    Address: 411039

    Cancellation of one assist membership
    I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3196without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

    Oneassist relationship number : [protected]
    Name :- shantishwar vilasrao patil
    Mobile no. :- [protected]
    Credit card number ending :- 3196
    HDFC Bank customer support has been notified about the posted complaint.
    Today on 7 Nov morning I filled the petrol but the transaction is failed still the amount is deducted from my account.
    I request to do refund as soon as possible.
    Hi,

    Today Morning in my account 118 amount detected from my account with the name (Dir-DBT-INCL-Chrg) why the amount detected i want the correct reason pls help on this,

    Regards,
    Sk.Baji,
    [protected].
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      E
      from Delhi, Delhi
      Nov 10, 2019
      Resolved
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      Resolved

      Hdfc bank credit card is charging about rs 1500 per month as late fee and finance charges. It is debiting charges since january 2018. Now it has cumulate to rs. 16000. I am unable to understand as how to deal with it. However, there is nothing outstanding for any expenses. Help!
      I have been chasing bank many times to block it. I requested many times to reverse charges. Earlier only finance charges were being applied gradually late fee started to apply each month. Now gradually late fee has been doubled.

      Now the bank is threatening that it will ruin my cibil ratings. Please help.
      Dec 12, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 11, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the relevant details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Manoj
      HDFC Bank Customer Assistance
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        S
        Santoshkumar Naidu
        from Mumbai, Maharashtra
        Nov 10, 2019
        Resolved
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        Resolved

        unable to transfer money from account

        Address: Thane, Maharashtra, 421505

        My account number : [protected]
        I have recently opened new savings account in HDFC bank.
        From past two days unable to transfer money from hdfc to other account using IMPS as well all the UPI apps.
        My money has been blocked not able to do anything,
        Tried calling customer care many times, all they are telling is everything from their side is fine .
        Even wrote multiple mails
        Not statisfied with the...
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        27 found this helpful
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        S
        shrikc
        from Noida, Uttar Pradesh
        Nov 10, 2019
        Resolved
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        Resolved

        Address: Jaipur, Rajasthan, 302015

        Hi,

        I would like to bring the dark side of the hdfc credit card division in front of the public and ask them to refrain from using hdfc credit cards at any cost. They are exploiting existing members like me and providing no convenience at all.

        In september, they slapped an unknown membership fee to my credit card.

        Due to the non-payment of these fees which i did not even understand, within a month's time they deactivated my credit card in october.

        When i finally made the payment thinking it was a genuine credit card expense, they did not activate my credit card even after repeated conversations with their customer care helpline.

        Now i want to get a refund to which they are saying it can only be done using a demand draft which will be sent to my previous employer's address which is of no use to me.

        Is this even legal? Ther are not repaying money owed to customers using proper means? Why should i be repaid in a manual form when i did the payment using online banking? Should they not simply refund it directly into my bank account?

        I would take this matter further since i have the customer care call recording and also the executive disconnected the call in the middle of the conversation.

        Please resolve this matter by refunding my amount to my account or a ddcheck to my residential address!!

        After that, the first thing i would do is to close this credit card as soon as possible.

        Thanks,
        Shrikant chaturvedi
        Dec 12, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 11, 2019
        HDFC Bank Customer Care's response
        Dear customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Manoj
        HDFC Bank Customer Assistance
        Respected sir,
        I have paid more than mininum due today at 4.30 pm
        Due to some problem i ws unable to pay
        Its request you to
        Please activate my card as soon as possible
        I forgot my hdfc food plus card. Also I didn't created IPIN
        I have procured Fastag from HDFC.
        However, after creation of the Account, I am not able to Log-in.
        The error says.."Invalid User Id or password"
        I tried using Mozilla as well as Google Chrome.
        I have also cleared the cache as well as History.
        But, the error remains Same.
        Can someone Help..?
        Respected sir,

        I got a two wheeler loan from hdfc bank on sum of rs 53000 vide his
        customer id 44498291. Named RAJESH MOHAN BHAI ROHIT, and i fully payment to bank. But i did not received n. O. C. Till date PLZ CHECK MY NOC
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          H
          hasnaat siddiqui
          from Delhi, Delhi
          Nov 9, 2019
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          Address: 110030

          I've made the full payment on 11th september of my credit card. I want to close that account and nobody is calling me or helping me to do that. The customer service number tells that you will get a call from the collections department but i'm not getting any calls or communication from anybody. I want to close that account as soon as possible because it is affecting my cibil score. It's been one month that i have payed everything that they asked me to pay. Please help me close this account omas i'm very frustated. Else it's high time and i'll seek some legal help in this case.
          Thanks.
          Hasnat
          Customer i'd[protected]
          Last four or credit card - 5798
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 11, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

          -Nadia
          HDFC Bank Customer Assistance
          Nov 13, 2019
          Updated by hasnaat siddiqui
          This number is not reachable. Nor any of the numbers that I have been provided. Kindly fix this before I have consult a lawyer.
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            S
            sharad mathukiya
            from Surat, Gujarat
            Nov 9, 2019
            Resolved
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            Resolved

            Address: VARACHHA MAIN ROAD, Surat, Gujarat, 395006

            I payment of hdfc credit card 1rst octomber 2019
            Payzapp txn id[protected]
            But here i saw status in cibil score "settlement"
            I do payment so here so only "payment"
            So please do to needful

            And also first think i find here this card not used by me
            So why this problem face to me
            I am very upset here
            I have not card and also not use by me
            What transaction here
            I do not know.

            But its ok
            I want my cibil score cleare as pyment
            So please help me as soon as possible as early
            Thanking you
            Sharad mathukiya
            [protected]
            Dec 16, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 13, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

            -Nadia
            HDFC Bank Customer Assistance
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              M
              Mihir Bhavsar
              from Mumbai, Maharashtra
              Nov 9, 2019
              Resolved
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              Resolved

              Address: 382415

              My name is bhavsar mihir and i had ordered ads liquid eyeliner of rs 190 in amazon on 20 october 2018and after 24 october 2019 i returned this order due to personal reason. And on 24 october 2019
              Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number #044055
              And told me to fill charge dispute form but indian bank doesn't have such policy. So
              Please kindly respond to this complaint it's very urgent. My card number is [protected]
              Dec 24, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 11, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly write to us at https://bit.ly/2K7R75k mentioning the date and amount of transaction along with refund confirmation shared by the merchant, to enable us to check and assist. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Nadia
              HDFC Bank Customer Assistance
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                K
                kdurgesh
                from Mumbai, Maharashtra
                Nov 9, 2019
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                Address: Talegaon Maharashtra India, Jaunpur, Uttar Pradesh, 223103

                I am a hdfc bank credit card holder.
                The bank has auto debited 1399/- from my credit card number ending with 2407
                Without my concern on date 08/11/2019.
                I am not interested about this service and don't want membership any more.
                So cancel the membership and refund the
                Amount of rs 1399/-
                One assist relationship no. 5677772
                Name - durgesh kumar
                Credit card no. Ending - 2407
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  anandsome
                  from Chennai, Tamil Nadu
                  Nov 9, 2019
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                  Address: Ramapuram, Chennai, Tamil Nadu, 600089

                  Please update the status of my fasttagg application done through online from hdfcbank online referance id: hfr328951

                  I am not getting any subsequent confirmation from bank as well in mail old resolve.

                  I am a long period customer with hdfc, i am surprised to see why they are not making much attention towards a fast growing customer need of fastag with no response from their side just a simple websupport only created to receive the fasttag application money...
                  HDFC Life customer support has been notified about the posted complaint.
                  Nov 11, 2019
                  Updated by anandsome
                  Yet no reply
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details such as your vehicle number and application number and elaborate on your concerns. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  Nadia
                  HDFC Bank Customer assistance
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                    D
                    Dinesh Singh 36107
                    from Gangtok, Sikkim
                    Nov 9, 2019
                    Resolved
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                    Resolved

                    Address: Peeragarghi, New Delhi, Delhi, 110041

                    I have applied online for the purchasing of fastag and the requisite amount paid. My application ref. No. Hfr332090 dt. 7.11.19, till date application form in pdf on my email id not uploaded by the bank to submit in the hdfc bank, branch peeragarhi, i have already paid the online amount to rs. 500/-. Neither response on the customer care number [protected] nor contacted by any hdfc representative.
                    Dec 12, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 11, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have dispatched the Fastag through Blue dart courier on 11.11.19. You will receive the same shortly. You can write to the Fastag team at fastag.[protected]@1pay.in for further assistance.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      A
                      Abhilasha Bhardwaj
                      from Delhi, Delhi
                      Nov 9, 2019
                      Resolved
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                      Resolved

                      Address: Flat no 705, Pearl Court Tower 3, Essel Tower, MG Road, Gurugram, Gurgaon, Haryana, 122022

                      Depository charges have been deducted from my hdfc savings account for my demat account which i haven't used for last 7 years. The amount of rs 826 was deducted without any initimation or notice, and no sms or email was sent post that. It is useless to call the customer care service as the telecallers keep diverting your calls without any resolution.

                      I would want an immediate refund of rs 826 in my hdfc account. Please do the needful.
                      Dec 18, 2019
                      Complaint marked as Resolved 
                      HDFC Securities customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 13, 2019
                      HDFC Securities Customer Care's response
                      Dear Customer

                      Greetings from HDFC Securities Ltd !!!

                      As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -4.

                      We have also raised this from our end.

                      Regards
                      Customer Care
                      HDFC Securities Ltd
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                        R
                        Rajendra Vekhande
                        from Mumbai, Maharashtra
                        Nov 9, 2019
                        Resolved
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                        Resolved

                        On 23rd october 2019, i swiped twicely my credit card no 2678 at hotel rangoli dombivli for rs 280 at 19.34 & 19.35 but pos machine shows no transactions hotel denied payment but i have received messages for debited accounts. Hence i made payment on another machine on 19.45 hotel says they haven't received above two transactions amount on their bank account statement, pl look into the matter & solve problem with refund amount or otherwise
                        Dec 28, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Nov 09, 2019
                        Updated by Rajendra Vekhande
                        Pl resolved complaint
                        Verified Support
                        Nov 11, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Nadia
                        HDFC Bank Customer Assistance
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                          D
                          Dhaval Darji9961
                          from Delhi, Delhi
                          Nov 9, 2019
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                          Address: Ahmedabad, Gujarat, 380063

                          Dear bankers,

                          I am from ahmedabad. I have a hdfc bank credit card. I want to pay payment and settlement for last 3 month. Your every executive and callers tell me you make minimum pay we are give you settlement letter in 2days... But every time give he wrong commitment.

                          This month i couldn't pay minimum i ask your employee for settlement amount. Than he collect a amount 10070 rs at thursday date of 7th november. But he ask me i give letter at evening but steel i couldn't make a letter. So how to he collect settlement amount without a letter.?

                          I want a resolution otherwise i go for legal and case file for wrong commitment and communication. I hve all the recording for this.

                          So please i expect with you for better and good solution.

                          Thank you
                          Dhaval darji
                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 11, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments expressed and request you to contact our debt management executives at[protected]
                          for any queries in this regard.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Nov 18, 2019
                          Updated by Dhaval Darji9961
                          Your Manager is give us wrong commitment and rudly answer. He is not work properly. What is this...
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                            S
                            sadz123
                            from Bengaluru, Karnataka
                            Nov 9, 2019
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                            Hi

                            Rs 65000 have been held from my salary account upon contacting customer service i was informed that its some credit card payment overdue which is wrong since i havent used the hdfc credit card in over 3 years and to my knowledge it was closed long ago. Also, the credit limit of that card was somwhere around 25k, so how can i owe 65k? If its some added interest and everything then its completely wrong since i had no idea this was happening... The customer service said that they cannot help me with this and that they have arranged a call back.. Its been 5 days now no call has come... I called again and they gave me a no '[protected]' which doesnt go through... I have written mails but no reply... Nobody is helping me out... I need sumone to talk to about this grave communication gap since almost my entire salary has been held... The bank should understand that the person needs to take care of living expenses too... I need to pay my rent and other living expenses... Its just the start of the month... I spoke to one of the bank manager and explained all this to him and requested that i can make a payment of 10k now but please remove the hold on funds and i can pay the remaining once i have access to funds but again he said chennai head office has put a hold only they can remove it... But there is nothing i could find on how to get in touch with them..
                            Please understand that this was just a whole miscommunication since i never received any statements even for any outstanding amount let alone 65000.
                            Apart from above i have been trying to get in touch with hdfc bank over calls and mails and even grievance redressal and though the policy is to get back to me in 2 days... Its been over 3 days i havent heard from hdfc.
                            Also, i have raised the same complaint here couple of days ago and the hdfc replied to fill up a link where a reference number was required and i was not provided with one... It was protected in the comment and i replied so many times on that to provide me with the reference no but no one got back to me... So please keep this in mind while replying to this
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 11, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                            -Nadia
                            HDFC Bank Customer Assistance
                            Nov 12, 2019
                            Updated by sadz123
                            i cannot see the reference number again..but please get this sorted asap
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                              Y
                              Yadhaw Ramakrishna
                              from Bengaluru, Karnataka
                              Nov 9, 2019
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                              I paid for hdfc fast tag on 4th of september 2019 and i still haven't recieved the rfid tag which was supposed to be sent to my place of work/residential address. I have no idea where the rfid tag is and i've not recieved any communication from the bank saying it has been shipped / is out for delivery. I've called the customer care atleast 10 times but nobody answers my calls. They don't even have a email id for me to drop my queries. I have no clue on how i can reach out to them.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                B
                                from New Delhi, Delhi
                                Nov 8, 2019
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                                Address: 23-D, DDA SFS FLATS, VIJA, New Delhi, Delhi, 110016

                                Dear sir,
                                I have done many complaints, regarding my credit card ending 1812, the credit limit is not getting reported to cibil, but not getting solved.
                                Hdfc bank not reporting and not giving reasons for not reporting.

                                Now they stopped responding, before this also hdfc bank done false reporting to cibil, but it got corrected.

                                Need help..

                                Thanks

                                Balkrishan kundanwar
                                [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Soumeet Paul
                                  from Mumbai, Maharashtra
                                  Nov 8, 2019
                                  Resolved
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                                  Resolved

                                  3rd party cash txn inc gst for amount 177 from the account

                                  Hi,

                                  Today, 08 nov 2019, rs 177 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.

                                  Regards,
                                  Soumeet paul...
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                                  A
                                  Aakanksha Tiwari
                                  from Mumbai, Maharashtra
                                  Nov 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: B-911, Everest Appartment, Varsova, Andheri West, Maharashtra, Mumbai City, Maharashtra, 400061

                                  Hi,
                                  I'm Aakanksha Tiwari, today I received a call from your so called executive at around 04:39, bearing no.: [protected], regarding the whereabouts of my sister and he was Using foul language with me. Even my relatives as well as my clients are receiving random calls from your Banks and even with them your so called executives are using foul language and extending threat's to them also.

                                  As a bank you have not right to intrude on your privacy and interfere the life of my friends, relatives and client, just to recover your money, this is illegal, unethical and primacifi thieft. As Bank/ RBI'S guidelines or norms as Bank you haven't got right to infringe the personal life of other person or making random call.

                                  It is my humble request to your bank please restraint your executives from interfering my as well as my clients, relatives, friends and other know person's, otherwise I will be free to take legal action against your Bank, also look in the matter as soon as possible.
                                  Regards
                                  Aakanksha Tiwari
                                  Dec 12, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 09, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the required details along with the caller details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    gsb007007
                                    from Noida, Uttar Pradesh
                                    Nov 8, 2019
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                                    Address: HOUSE NO. F 135, STREET NO.38, SADH NAGAR II, PALAM COLONY, MAGLAPURI, New Delhi, Delhi, 110045

                                    Hi Team,

                                    I have received the following sms from bank.

                                    Dear Customer Mandate reference no: HDFC00000000XXXXXXXX issued to ICICI BANK LIMITD with value Rs. 676980.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

                                    I have not given any mandate any where. How can someone deduct on their behalf without seeking permission. It's violation of my right.

                                    Please rectify this and revert any mandate unlawfully taken.

                                    Thanks
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 09, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.  

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Nov 15, 2019
                                    Updated by gsb007007
                                    can someone call or help in resolving this issue or i need to reach other social media platform to raise this issue
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