HDFC Bank Complaints & Reviews

Had applied thru for fastag thru HDFC Bank portal. The application went thru smoothly till payment. After I made the payment I received an SMS which shows that the amount has been debited to my credit card while the application portal was showing error.
When I called the HDFC Bank local branch guys they said that I need to call Fastag Customer Care which in turn was not picking up the call.
I need faster resolution of this problem. Courts in this country should take cognizance of these issues & initiate a legal action such service providers.
Regards,
Santhosh

I applied online for Fastag and amount of 500/- deducted from my account and page got re-directed and now I am not able to track the application status as dont have the application number. Please help.

There is no email or message I got in reference of the same and I have tried to call the customer care but the number is not reachable and even no response after sending multiple emails there is no response. please help and get this sorted, worst experience with HDFC bank.

Mobile Number: [protected]
Vehicle Number: HR05AR2260

I applied for fastag from hdfc site and the reference number is hfr506778. Money was deducted but no further mail or response has been come since 24th novemeber 2019.
Tried calling to the toll free number but no response from them, its always comes busy only.

What should i do now.
Please check and let me know asap or call me on [protected] for any clarification.

I had made a payment of rs 700 through net banking the transaction had failed but payment is debited and no refund is received till date. I have mailed the concerned party as well but unable to receive any response. My account is with hdfc bank powai. Please suggest the further course of action to proceed with the complaint. Unable to get in touch with concerned parties

Used debit card for shopping on 20.11.2019.First transaction inPOS came not received.Shopfellow swiped card second time and success.But from my account same amount debitted twice.Complained to hdfc support no result.Then complained to nodal officer chennai by email.No reply.Not using that card after that.Govt want to go cashless but if banks cheat like this what to do?

Hello.

in my September 2018 statement, i got a charge of Rs. 34633 dated 9th march 2019 with merchant PayU Money
i immediately sent them an email from my netbanking acct mentioning the details and asked to be investigated.
simultaneously, i wrote to PayU for details.
Its been 3 months now and after so many follow ups to HDFC no one has been able to solve. apart from that, i reached out to them on social media, sent mail to their dispute department and all came back with standard replies that we are investigating.
meanwhile, payu money hasnt been able to track this transaction and they have asked me to reach out to my bank.
Since the issue hasnt been solved, i stopped using the card and even making payments.
now the collection team has started following up.
adding to all this, my international travel has increased and now i am based in singapore and its being difficult to coordinate with the teams

Name on card - Manish Chopra
Card No. - 4006 (last 4 digits)

Hi,

I had applied for Fast Tag on 20th Nov 2019.
Still i had not received the Fast Tag.
My Fast Tag application number is HFR426532.
I am trying to call on customer care the line is always busy.
When i will get this Fast tag? otherwise please refund my money.
Sinence last 10 years i am happy customer with HDFC bank.This is the worest experience ever seen before.
Deadline for Fast Tag is 1st Dec 2019 and toady is 27th Nov 2019. Registration and complaint date is 7 days delayed is this type of service is excepted from HDFC Bank.

Thanks,
Prasad

Hi
I have a credit card ending with 6178 cust id 22840860. Due to a heart problem i am unable to work. I had to miss a payment of 4100. A credit card employee ibrahim is calling me and threateningme with foul language. He has threatened to burn my house. His manager is horrible too. He knows my address through the system. I am scared now. I am thinking of filing a police complaint against hdfc. How can they employ such gundas. His numbers are [protected] and [protected] [protected] and [protected]. Pls help i told him i can pay in december but now willing to listen.

I had applied for hdfc bank fast on nov 15 via online site and also paid 500 towards it. Already paid rs 500. Following is my application hfr381605 number.

Received only the fasttag login details, but so far i have not received the rfid tag

Tried calling support number but no response. Can anyone please help to know

What is the status of this tag?

I purhased a fastag from hdfcfastag on[protected]. ref no. HFR345673. got a mail from [protected]@hdfcbank.com. that u will receive fastag within 7 working days, but till now i could not find the fastag. helpline no [protected] is not responding, i am making calls daily but no respond, hdfc bank empolyees are not responding in this issue. no email id is available. plz ban the sale of hdfc fastag.

I have applied for fast tag on 27/11/2019 online on hdfc website. I filled in all the details and followed all instructions online. The amount of Rs 500 has been debited from my account but I have not received any confirmation . After the payments page I got an error on web page but amount was still debited from my bank account. Application reference number is HFR626586.

I have applied through online for HDFC fastag on 14.11.2019.received message with application ref. No. Hfr378853 dated.15.11.19, and confirming that "the fastag application PDF is sent to your registered e-mail, and in the message they confirmed that their representative will get in touch with us. Till date neither application sent my email id nor their representative contacted. I have a paid amount of Rs. 500/-. Such a corporate Bank should not leave the customer in blank. They have provided only one customer care number which is always busy, if you get luckily connected you will be answered that our servers are down we are sorry. There is no other way to reach them.

Hdfc bank has put a hold on my funds of rupees INR -8, 274.79
as mi revenue hold through gefu, ac number is
Account number: : [protected]
Ifsc: HDFC0002090
Branch: Tumkur
Acc Name : Dhananjayachar
The customer service is not able to give any info on this.

This account created by my company. due to some problems they paying through cash.. iam salaried person... if they hold this amount how can we survive ? as per RBI guidelines banks should not

Levy of penal charges on non-maintenance of minimum balances in savings bank accounts

https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

Hdfc bank holding this amount means how can we servive.. please reuqest you to remove negative balance from my account.. onwords i will keep negative balance..else i wil go to court ..i dont have any choice..as per rbi you cannot hold

I have not received my customer id or wallet id for my fastag, I can not recharge without this information. Please help.
I tried calling all their support number but every one is giving different number to call on. I even talk on 1033 help line but they also gave me different number to call on.

It seems like every one is just passing the query to new number.

Hi,

I have applied the fasttag through hdfc portal a week ago. Application number is HFR420967. Paid Rs 500/- online.

I have not yet received the fasttag rfid sticker. Toll free number is not reachable.

If hdfc is not able to provide the service please refund my money so that I can approach other vendors who are providing the service immediately.

I am a preferred customer and been with hdfc from last 16 years. Now, I am extremely disappointed with the hdfc service.

Regards,
Venu

I applied for fastag from HDFC bank fastag on today i.e. 27/11/2019. All goes smooth until payment. As soon as payment deducted from my account i received a error message. Till now no message received. fastag is mandatory from first december, 2019. Kindly resolve the complaint at the earliest possible. my mobile number is [protected] email is [protected]@gmail.com

Have applied hdfc fastag through online a week before and made payment of 500 inr. The reference number of the application is hfr475863. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update that where is my fasttag.only got message about Customer ID and wallet ID but...no courier information

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for so many years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Respected mam/sir I have applied for fastag from hdfc online portal i filled up all detail but after payment done page just disappeared 500 rs is deducted from my account on 27/11/2019 at 3:44pm and I only get message that you have used debit card on etall-1291683, I want to know I have registered for fastag successfully or not on hdfc helpline number they are not answering properly they are just telling me that we don't know and I have already mailed on fastag.insolutionglobal.[protected]@gmail.com but no one is replying me
Please help as soon as possible

Today I paid Rs. 500 from HDFC credit card for FASTAG registration in HDFC Fastag website. After the payment transaction, the screen displayed that transaction was not successful and pl try after sometime. But my credit card indicates a debit of Rs.500. Now, only if I am sure that the transaction is not successful, i can reapply for FASTAG. To confirm this, I try HDFC Fastag Customer care number but it is always busy.

Dear sir,

I have applied for hdfc bank fastag on 11.11.2019.
I have made payment rs 500/- on 11.11.2019 ref no:etoll129683.

I received SMS stating that has been issued successfully and Customer Id and Wallet Id on 23.11.2019.

But I have not yet received the Fastag.
Already 16 days are over after I have made the payment.

When can i expect it.
Customer support phone numbers are not reachable.

I am not expecting such a poor response from no 1 private sector bank.
Please do the needful so that i receive the fastag at the earliest.

Thanks and regards,
Sanjay dixit