HDFC Bank Complaints & Reviews

I bought HDFC FasTag last month and it is not scanning Properly in all Toll plazas. I faced problem in most of the Tolls except. When i inquire HDFC customer care, they will simply redirect to NHAI toll (1033) .And moreover when we dial customer care number, they will not pick the call and NO response most of the time. This WORST experience. I strongly recommend, DO NOT BUY FASTAG from HDFC. Worst experience.

Have applied for hdfc fastag on 18th oct 2019. Reference no is hfr291154. Have not yet received the tag and the customer care number provided in hdfc fastag page is not functional as far as i checked, it just keeps playing a music in repeat mode. And no other means to contact to get the status. I've already paid rs.500 while applying for fastag.
Already raised a complaint and the response said the fastag is dispatched with bluedart courier and there was no courier no. Pls message me or mail me the courier details. Or else paste the courier number without it being masked.

Dear concern,

Many time i visit at your hdfc bank branch of sector 29 huda market faridabad (121008) for re issue my debit card but your bank employe (pushpender) attend me like i am gone there for time pass and secondly that branch employe always says me we have not debit cards in stock ...i only want to know why are you giving us so much poor service like that...

Thanks
Regards
Shekhar
[protected]

I have applied for my fastag 10 days back and no news. I have been trying to call the call center but no one picks up or it is always busy. I have emailed, complained to hdfc bank on twitter but no one cares on helping. Will they even get my fastag. No one seems to care and there is deadline of 1st december to have fastag. What needs to be done now? The fee is collected and there is no number to contact them at all.

I have tried several times to pay my hdfc credit card bill, but i was unable to, then i called customer care regarding my problem and said to pay in any hdfc branch. So i went to nearestbhdfc branch to pay my credit bill but they said its not possibe as they are having problem with credit card payment issues. As today is my last day to pay the dues and i already have spend 15598 to wrong hdfc credit card account buy putting suffix double zeroes (00). Now i really feel cheated as neither the hdfc agent through whom i got the card or the bank reponding to my mail or the customer care responding properly. And i am going to be penalised for not paying my credit card bill on time for no reason. This is not fair.

I applied online for fastag through hdfc fastag program. I made payment of 1000 inr (For 2 cars registration). The reference number of the application is hfr329301. I haven't received any e-mail regarding its confirmation even when they have mentioned in a comment that "the applicaiton pdf is sent to your registered e-mail id". I have also submitted application online. It doesnt show any acknowledgement nor any confirmation for further process. Since then i have been trying to contact on the toll free number but no one picks up or its busy always. There are no updates regarding my application/money whatever. Let me know what is the status. No any action is taken further. Its like a fraud been happened with me any maybe other customers. If you can't work further, return my money back. # service from hdfc. Totally disappointed.

I have applied hdfc fastag through online and made payment of 500 inr.
The reference number of the application is hfr322119.
I have applied on 5th nov 2019 since then there is no updates. I got welcome letter to my registered mail informing that someone from bank will call me withing 3 days, and the fastag will be delivered within 7 days, but there has been no call or update from bank side till now. The toll free number [protected] given on bank site is not working, and normal customer care department only guiede me to look for some alternate number to raise this issue as they were not able to help me themselves.
This seriously is a very bad experience from a regulare salaried account holder in hdfc bank. Please help me getting this resolved.

सौ. पुष्पा सुरेश जाधव, a/c. No. [protected], credit card no. 4893*1670, dob:25/02/1986, mob no. [protected], email id. [protected]@gmail.com, सर मै आपको गिनती करती हू मेरे credit card अकऊंट से exrta चार्जेस लगाये गये है, मैने खाली total 261रुपये use किया था ओ मैने सर उसी तारिखसे ped कर दिये है तभी भी, 1726रुपये चार्जेस lgaye, ये गालात है हम गरीब अधिवासी लोक है इतना पैसा कैसे भरू मैने नाही लोन लिया है नाही हप्ता थकाय है मुझे मदत करो, नाही तो मै rbi ambutsman, ग्राहक मंच कडे complet करू शेकतो

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3196without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : [protected]
Name :- shantishwar vilasrao patil
Mobile no. :- [protected]
Credit card number ending :- 3196

Hdfc bank credit card is charging about rs 1500 per month as late fee and finance charges. It is debiting charges since january 2018. Now it has cumulate to rs. 16000. I am unable to understand as how to deal with it. However, there is nothing outstanding for any expenses. Help!
I have been chasing bank many times to block it. I requested many times to reverse charges. Earlier only finance charges were being applied gradually late fee started to apply each month. Now gradually late fee has been doubled.

Now the bank is threatening that it will ruin my cibil ratings. Please help.

My account number : [protected]
I have recently opened new savings account in HDFC bank.
From past two days unable to transfer money from hdfc to other account using IMPS as well all the UPI apps.
My money has been blocked not able to do anything,
Tried calling customer care many times, all they are telling is everything from their side is fine .
Even wrote multiple mails
Not statisfied with the...

Hi,

I would like to bring the dark side of the hdfc credit card division in front of the public and ask them to refrain from using hdfc credit cards at any cost. They are exploiting existing members like me and providing no convenience at all.

In september, they slapped an unknown membership fee to my credit card.

Due to the non-payment of these fees which i did not even understand, within a month's time they deactivated my credit card in october.

When i finally made the payment thinking it was a genuine credit card expense, they did not activate my credit card even after repeated conversations with their customer care helpline.

Now i want to get a refund to which they are saying it can only be done using a demand draft which will be sent to my previous employer's address which is of no use to me.

Is this even legal? Ther are not repaying money owed to customers using proper means? Why should i be repaid in a manual form when i did the payment using online banking? Should they not simply refund it directly into my bank account?

I would take this matter further since i have the customer care call recording and also the executive disconnected the call in the middle of the conversation.

Please resolve this matter by refunding my amount to my account or a ddcheck to my residential address!!

After that, the first thing i would do is to close this credit card as soon as possible.

Thanks,
Shrikant chaturvedi

I've made the full payment on 11th september of my credit card. I want to close that account and nobody is calling me or helping me to do that. The customer service number tells that you will get a call from the collections department but i'm not getting any calls or communication from anybody. I want to close that account as soon as possible because it is affecting my cibil score. It's been one month that i have payed everything that they asked me to pay. Please help me close this account omas i'm very frustated. Else it's high time and i'll seek some legal help in this case.
Thanks.
Hasnat
Customer i'd[protected]
Last four or credit card - 5798

I payment of hdfc credit card 1rst octomber 2019
Payzapp txn id[protected]
But here i saw status in cibil score "settlement"
I do payment so here so only "payment"
So please do to needful

And also first think i find here this card not used by me
So why this problem face to me
I am very upset here
I have not card and also not use by me
What transaction here
I do not know.

But its ok
I want my cibil score cleare as pyment
So please help me as soon as possible as early
Thanking you
Sharad mathukiya
[protected]

My name is bhavsar mihir and i had ordered ads liquid eyeliner of rs 190 in amazon on 20 october 2018and after 24 october 2019 i returned this order due to personal reason. And on 24 october 2019
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number #044055
And told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My card number is [protected]

I am a hdfc bank credit card holder.
The bank has auto debited 1399/- from my credit card number ending with 2407
Without my concern on date 08/11/2019.
I am not interested about this service and don't want membership any more.
So cancel the membership and refund the
Amount of rs 1399/-
One assist relationship no. 5677772
Name - durgesh kumar
Credit card no. Ending - 2407

Please update the status of my fasttagg application done through online from hdfcbank online referance id: hfr328951

I am not getting any subsequent confirmation from bank as well in mail old resolve.

I am a long period customer with hdfc, i am surprised to see why they are not making much attention towards a fast growing customer need of fastag with no response from their side just a simple websupport only created to receive the fasttag application money...

I have applied online for the purchasing of fastag and the requisite amount paid. My application ref. No. Hfr332090 dt. 7.11.19, till date application form in pdf on my email id not uploaded by the bank to submit in the hdfc bank, branch peeragarhi, i have already paid the online amount to rs. 500/-. Neither response on the customer care number [protected] nor contacted by any hdfc representative.

Depository charges have been deducted from my hdfc savings account for my demat account which i haven't used for last 7 years. The amount of rs 826 was deducted without any initimation or notice, and no sms or email was sent post that. It is useless to call the customer care service as the telecallers keep diverting your calls without any resolution.

I would want an immediate refund of rs 826 in my hdfc account. Please do the needful.

On 23rd october 2019, i swiped twicely my credit card no 2678 at hotel rangoli dombivli for rs 280 at 19.34 & 19.35 but pos machine shows no transactions hotel denied payment but i have received messages for debited accounts. Hence i made payment on another machine on 19.45 hotel says they haven't received above two transactions amount on their bank account statement, pl look into the matter & solve problem with refund amount or otherwise