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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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S
suman kotte
from Delhi, Delhi
Nov 2, 2019
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fraud and cheated by hdfc manager

Address: Karimnagar, Andhra Pradesh, 505001

Dear sir,
I was mis guided by hdfc manager and took hdfc progrowth plus plan. I paid 2lakh rupees and the next premium is due this month. I was asked to check the fund value each time and when i checked it by giving missed call to a tollfree no. The value so far is 1, 81000. Which means the amount i paid is already under loss od 19000. If i would have done fixed deposit of my 2lakh rupess i would have got 14000 rupess as interest...
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maa ambe
from Shimla, Himachal Pradesh
Nov 1, 2019
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Address: Fazilka, Punjab, 152024

Its been 15 days back hdfc kept a fund of rupees 4120/- on hold without any reason and it was showing negative and today when i receive salary from company unnecessary my amount got deducted because of negative balance. From first day i was mailing them visited branch also however no reply and they are not bothering. Where should i complain.

.   replace all
HDFC Bank customer support has been notified about the posted complaint.
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    A
    anurag.uday61
    from Noida, Uttar Pradesh
    Nov 1, 2019
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    Address: New Delhi, Delhi, 110020

    I have got a agent (Rajan delhi zone) from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card then filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers.

    Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
    This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

    I am highly disappointed with hdfc bank service and customer care support.
    Pathetic pathetic.
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 03, 2019
    Updated by anurag.uday61
    I have been already notified your customer support but they don't responce and I am not satisfied with your service
    Verified Support
    Nov 03, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Card Application No. along with the registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Nov 03, 2019
    Updated by anurag.uday61
    But i have been already sent my mobile number and registered mail id. First please solve my problem why I am again registered with your website.
    Nov 03, 2019
    Updated by anurag.uday61
    And also your sales manager Rajan [protected] are not pickuping call and also have been blocked my number.
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      R
      rajni811
      from Noida, Uttar Pradesh
      Nov 1, 2019
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      Address: Chandigarh, Punjab, 160101

      I have transferred 2000 rs in my payzapp account and complete basic kyc 7 days ago, but still i m not able to send or spent money. It shows pop up " please update kyc". Payzapp account number is[protected]...   replace all
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sairam99u
        from Mumbai, Maharashtra
        Nov 1, 2019
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        I have ordered one mobile from flipkart
        Order id - od[protected] on 30th october 2019. I have immediately cancelled the purchase due to some valid reasons. The flipkart immediately initiated the process of refund. However, i keep getting messages for cancelled loan number 52296609 that emi details for 6 months. Hdfc has to update this cancellation and acknowledge. Request them to do the same at the earliest
        HDFC Bank customer support has been notified about the posted complaint.
        Dec 11, 2021
        Updated by Sairam99u
        Nothing happened even after your notification to your customer support. Just I muted your unwanted notifications.
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          A
          Abhinay Mani
          from Gurgaon, Haryana
          Nov 1, 2019
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          Address: Noida Sec 84 Hosiery Complex, Gautam Buddh Nagar, Uttar Pradesh

          The hdfc bank has put a hold on my funds of rupees around 776 as mi revenue hold through gefu, ac number is
          Account number: 1900*1985
          Ifsc: hdfc0001900
          Branch: noida sec 84 hosiery complex
          The customer service is not able to give any info on this.
          First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 05, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We understand that our Branch Official Mr. Sarvesh Kumar has contacted you to address your query and has also emailed you. Please feel free to speak to Mr. Sarvesh Kumar on [protected] or email at sarvesh.[protected]@hdfcbank.com for any further clarification or assistance.

          -Nadia
          HDFC Bank Customer Assistance
          Nov 08, 2019
          Updated by Abhinay Mani
          thanks for your help. and issue has been resolved.
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            A
            AjmalK
            from Mumbai, Maharashtra
            Nov 1, 2019
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            Address: Mumbai City, Maharashtra, 400070

            Hello, i am very furious and frustrated with your agents who sold me personal loan for which acct number is 94389122. They promised that there wont be any processing fees but i hv been charged 4000+719 which is not acceptable. I have chasing those 2 ladies for over a month now and they have been pushing it stating they will give me refund of the said amount. Around 15th oct they did transfer 2k and remaining promised to be paid by end of october. But now they not answering my call or replying to my msgs. They are your representative chosen by you so this definitely destroys your image and breaks trust of your client. I hope you guys will be able to help resolve this and close it at the earliest.
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Manoj sehrawat
              from Delhi, Delhi
              Nov 1, 2019
              Resolved
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              Resolved

              I submitted all my documents one after one, but their requirement is not full fil. They always demand new document one after one when i submitted the previous demanded documents. When they have to sell the insurance they call again and again, give ads, always talk about benefits, but the reality behind this is very bad. I do not suggest anyone buy hdfc ergo policy. I paid emis of my loan but they told me by a letter that i am not interested in claim. Very cheap minded staff, their moto is to not giving any claim to anybody.
              Dec 7, 2019
              Complaint marked as Resolved 
              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
              Verified Support
              Nov 05, 2019
              HDFC ERGO General Insurance Customer Care's response
              Dear Sir,

              We request you to write us at [protected]@hdfcergo.com to enable us assist you.
              There has been a auto debit from my credit card on 15.10.2019 from credit card i have not done that payment .do check details and refund my money.
              txn id:587945dfgr1145
              plz refund my money sooon
              this is my second complaint

              regards
              Ram

              [protected]
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                A
                anujbohra
                from Mumbai, Maharashtra
                Nov 1, 2019
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                payment issues

                Address: Mumbai City, Maharashtra
                Website: payzapp.biz.hdfcbank.com/HDFCPayZapp/Account/Login.aspx

                I must file a legal complaint if the following issue is not resolved. Please look into this very urgently.

                My transaction id is 76751492 dated 27th sept 2019 for amount of inr 1, 100. The transaction status shows success in payzapp. However in my bill generated by the vendor for the next month, the vendor says that payment is outstanding. A system-generated response from payzapp was received on 16th oct 2019 that the issue...
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                H
                HR Sam
                from Indore, Madhya Pradesh
                Nov 1, 2019
                Resolved
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                Resolved

                Address: annapurna road indore IFSC code HDFC0001771, Indore, Madhya Pradesh, 452010

                On 31st-oct.2019 i deposited 8000 in my bank account for my emi but today on 1st-nov.2019 when i saw some amount is automatically deducted from my account without any approval and without any intimation.
                When i check by net banking rs. 487 was on hold i don't know why but it was showing hold and on 2nd - nov.2019 my emi will be deducting from my account if any penalty or any extra charges will be applied on you are liable for that.
                I request them to please do the needful for me and provide me my amount back.
                Dec 7, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 01, 2019
                Updated by HR Sam
                PLEASE DO THE NEEDFUL ASAP
                Verified Support
                Nov 01, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

                -Nadia
                HDFC Bank Customer Assistance
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                  S
                  sekar5757
                  from Mumbai, Maharashtra
                  Nov 1, 2019
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                  Address: 641602

                  I am hdfc bank credit card holder. This bank has auto debited of rs.1899/-to one assistant from my credit card number ending with 0703 without my concern on dated 25/10/2019.
                  I'm totally disappointed with this service & don't like to continue this membership anymore. So cancel the membership & refund the is debited amount of rs.1899/- without any reason.

                  One assistant membership number:5582328
                  Name:thanasekar. R
                  Mobile no: [protected]
                  Mail id: [protected]@gmail.com
                  Credit card number ending :0703
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Manish_2016
                    from Delhi, Delhi
                    Nov 1, 2019
                    Resolved
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                    Resolved

                    Address: 132001

                    Dear team,
                    O dated 01/11/2019 hdfc bank employee mr vedpal who is in credit card payment recovery team he pay my payment without inform me and this rime he pressour me for payment and saying me if i have no payment he pick my bike or doing unethical behave with me. I accept i have dues of hdfc bank and i allready trying to arranging payment for clearing the dues i need some time foe clearing my all dues
                    Dec 12, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 01, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    With regard to your credit card, we request you to contact our Debt manager at [protected]-702.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      R
                      roshithn
                      Nov 1, 2019
                      Resolved
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                      Resolved

                      Address: Thiruvananthapuram, Kerala, 695582

                      Hi i have applied for hdfc credit card. I have received an email for rca decalartion even after submitting documents and direct verification by hdfc perso. He een came to my house. Please note that i have already submitted all the documents. My application number is 19j[protected]s6. Please note that i have applied yes bank credit card application on the same day of hdfc application. But yes bank credit card approved with in 15 days. But why there is so much hassles with hdfc credit card application.

                      Thanks
                      Roshith
                      [protected]@gmail.com
                      Dec 2, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 01, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the below link http://bit.ly/2Hr09ZN.

                      -Zubin
                      HDFC Bank Customer Assistance
                      Verified Support
                      Nov 01, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At the outset, we thank you for the interest shown in the Bank’s product. We wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. To proceed further with the same, we request you to provide us with the duly signed and completed Residence Address Declaration form mentioning complete address, landmark along with the proof of the same to the following address. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041. We request you to visit the below link to download the declaration forms. https://www.hdfcbank.com/personal/form_centers/form_centers. To help us serve you better, please quote the above mentioned reference number in all your communication in this regard.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        M
                        mohit marwaha
                        from Panipat, Haryana
                        Nov 1, 2019
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                        Address: g.t. road, Panipat, Haryana, 132103
                        Website: www.hdfcbank.com, www.rbi.org.in

                        Loan account[protected] hdfc bank panipat haryana i have applied my loan closer request for list of documents on dated 15/10/19 but today have received a call from hdfc bank manager mr. Vikas he said my request has been cancelled and closed in our system but instead of that i have not given any request in writing and i want all documents from hdfc bank but they are harassment and i request you kindly resolve and give me request number against this complaint they are demanding my income documents and not providing foreclosure instead of that this loan account belongs to my individual name and till date i have no business firm so why they are additional charging which is not applicable on me as my loan is running since 2014. Kindly take necessary action against hdfc bank for mentally harassment as well as delay of my new loan due to above mentioned documents.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Suresh$
                          from Hyderabad, Telangana
                          Nov 1, 2019
                          Resolved
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                          Resolved

                          Address: S.R Nagar, Hyderabad, Andhra Pradesh

                          Dear sir
                          Am an old customer of hdfc bank from sr nagar, hyderabad, today i have visited the branch for converting my account from salary account to savings account. I visited mr himavanth he is pb from the branch. I sit atleast a half an hour in front of him. But he is not responded. Finally i asked him seriously he replied and take a form for converting. And he showed another guy. He is mr yv krishna. He told me there is no form like that's. It means there's no communication between both and they haven't any knowledge of that. I never expected from the branch like these types of issue. Recently i am taken a mpos mechine. That's why i asked the details. I need clear explanation from your side. Now iam going to close all the my accounts and credit cards and loans.in future i never suggest this branch to anyone
                          Dec 5, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 01, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            dannydanya
                            from Coimbatore, Tamil Nadu
                            Nov 1, 2019
                            Resolved
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                            Resolved

                            Address: 641663

                            Have submitted my fastag application (Vide ref no. Hfr272344) on 11.10.2019 ; i have not received the fastag till date. It has been more than 7 working days;
                            I called the customer care today and they tell me that my kyc is incomplete - but why has this information not been passed on by the bank via mail/message to me at all. I have sent my documents for kyc on 25/10/2019 - but till today they have not dispatched the fastag.
                            I was in a similar situation in 2018 (Application no: hfr035179 on 23.02.2018), where no information was passed on to me.
                            I had really hoped your system would have improved in the past one year and come back to you'll this year. Sadly, i have been put in a very non-informative situation again.
                            Dec 6, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 02, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We require KYC documents/Proof of Identity for further process. Kindly contact Fastag Helpline number at[protected] in case of any further assistance.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              dr.rajk.2019
                              from Gurgaon, Haryana
                              Nov 1, 2019
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                              Address: New Delhi, Delhi, 110022

                              Dear sir/madam,

                              I had two personal loan accounts one from hdfc bank ltd and another from aditya birla financial services ltd of two lakhs each from both banks but i was in need of more funds for my personal use, so i searched online, hence hdfc bank ltd executive approached me via india lends. Hdfc bank ltd executive and india lends executive both advised me for balance transfer of my aditya birla financial services ltd loan to hdfc bank ltd because i had already paid 6 emi of aditya birla financial services ltd loan. They assured me that balance transfer is possible after 6 emi in aditya birla financial services ltd, hence i was agreed for that and i proceeded for that but after disbursal when i received demand draft payable to aditya birla financial services ltd lan-abflnd_pl[protected] from hdfc bank ltd having dd amount rs.1, 81, 015.00/-, i approached to aditya birla financial services ltd for my final settlement via mail, but they closed my case saying that before 12 months its not possible, then i did make call to hdfc bank ltd excutive for either reschedule my loan or disburse amount of dd. They denied and said that its not possible. I told him that after 3 months dd already will be nullified but she did not consider my request. Now situation is that neither aditya birla financial services ltd nor hdfc bank ltd doing nothing on my request.
                              Resulting i am paying emi for that funds which is not utiliised by me. Dd is just a paper for me.

                              My loan details are as follows:-
                              Hdfc bank ltd current/new loan, los no.94220538... Of 09 lacs.
                              Hdfc bank ltd past/old loan, los no.67950088... Of 2 lacs.

                              Aditya birla financial services ltd loan account number. Abflnd_pl[protected]... Of 2 lacs.

                              So i need resolution of my matter either from hdfc bank ltd or aditya birla financial services ltd.

                              Thanks
                              With regards
                              Dr. Raj kumar
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 01, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Nov 07, 2019
                              Updated by dr.rajk.2019
                              Still yet not received any update and resolution from HDFC Bank Ltd.

                              Thanks
                              With Regards
                              Dr.Raj Kumar
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                                Parivarthan M U
                                from Bengaluru, Karnataka
                                Nov 1, 2019
                                Resolved
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                                Resolved

                                imps transaction timed out due to technical reasons

                                Address: Domlur, Bangalore, Karnataka

                                I initiated a transfer of 15000 on 30th of october 2019. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still the funds are not credited back to the account. Below is the message

                                Update: your money transfer of inr 15, 000.00 on 30-10-19 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call...
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                                Rajini Medaboina
                                from Delhi, Delhi
                                Nov 1, 2019
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                                Address: Hyderabad, Andhra Pradesh, 500011

                                I have taken personal loan from hdfc, gap interest charged without notice and charged twice. All hidden charges deducted.
                                It is big loss on charges and no clue on deductions (5k) on outstanding balance whcih is balance transferred.

                                No proper informaation on why it got deducted.
                                Totally am at lossof 30k because of hidden charges.
                                Lost trust in hdfc bank as they did big cheating because nothing got disclosed before disbursement and this is way cheated a hdfc salaried account holder. No one continues with bank.

                                I will defenetly wont refer hdfc for personal loans.
                                I need justification on my charges which were deducted twice on the name of gap interest and are not disclosed before disbursement.

                                I consider it as decieve a customer by not disclosing charges details.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Dexta Ishant
                                  from Bengaluru, Karnataka
                                  Nov 1, 2019
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                                  Address: 5TH CROSS, 560034

                                  I had applied for a credit card in your bank. I gave all the necessary documents. Your agents came for inspection as well. I asked will it be approved to them they were like "100% it will be approved and you will get the card delivered in your office by next week". After all this i don't understand why the application was declined. Please give assurance when you guys are completely sure about something and i would want to know the reason why the application was declined.

                                  Name : ishant gurung
                                  Date application was submitted: 18 october 2019
                                  Name of executive: don’t remember/ na
                                  Contact details: do not have/ na
                                  Application reference number : na
                                  Place where form was collected: telligent office, electronic city, bengaluru
                                  Email id : [protected]@gmail.com
                                  Phone number : [protected]
                                  Customer id :[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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