HDFC Bank Complaints & Reviews

I am not interested in being part of one assist membership. I have been charged rs 1, 899 for the renewal on 02/11/2019. Kindly help to reverse the transaction and cancel the membership. I raised a complaint already by calling the customer care of one assist. But they refused to accept my request and they keep on saying the same story again and again just to desperately make me interested. Receiving money from people by forcing them to be part of something is unethical and a crime. Kindly help to cancel this membership.

HDFC Bank customer support has been notified about the posted complaint.

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Address: KATTIL HOUSE, MANNAMTHURUTH, VARAPUZHA P.O, 683517

I have hdfc bank account and personal loan from hdfc bank. I paid every month emi 2461/-. My due date is 7th on every month. But last month bank received emi from my account on 8th. Later on 9th 649/- deducted from my account because of overdue loan. What is the reason for overdue. I have sufficient funds on my account on 7th (Due date) and after that the bank deducted amount of 238/- two times (9th october 2019 & 23rd october 2019) for emi rtn charges. Can you please tell me what is the reason for deducting these amount from my account.

Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that your Equated Monthly Installment (EMI) was presented on October 07, 2019.

In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for the purpose of Cheque(s) received in the clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said Cheque(s), was not sufficient to cover the Cheque(s) received in the clearing.

Please feel free to write to us using below URL further assistance https://cutt.ly/leEttqM Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

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Business loan a/c no[protected]
Total principle amount-rs 10, 00000
Rate of interest as per discussion was 8% (Flat)
Processing fee-rs 11800
Pf-1%
Gst-18%
Tenure 36 months
According to me my emi should be rs 34444.44 but the bank is charging rs 35404 per/month
Sir we have not signed any papers after the bank said that the amount will be rs 35404. The bank has despatched the amount without our permission.. When we spoke in the bank the concerned person said that the colleague was new and he made this mistake and after a month the emi will be reduced.

Nov 12, 2019

Complaint marked as Resolved

No step has been taken, They promises from second month emi will be reduce but nothing happen. I will also like to tell that they have disparse loan with my signature . I said them before only ur interest rate is high as per discussion so i don't want loan from you.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Rz-17,2nd floor indrapark, near tilakpul, 110059

My name is talvindar singh. And i have 70000 amount remaining. I want to settle the amount. Please contact me asap. Actually i am going through the some financial crisis. But i want settle the balance. I am hdfc bank credit card holder. And i couldn't pay for last 1 year. So kindly contact me for this. Because i got a mail from hdfc bank advocate that they will file a case against me foe using the credit card and not paying the amount which was totally unintentionally. Please do the needful or you can send me the address nearest cc collection office or provide me the contact number. Thanks

Dec 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Card No. & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, 560034

Dear hdfc credit card team,

Hi i have approached hdfc customer care to close my credit card on sep 2018 but after several mails i have got replay from customer care
Mail id : customerservices. [protected]@hdfcbank.com, they have requested a closure form with signature to close my cc on dec 2018, as per the mail the request i have signed and sent a attachment of credit card closure form with signature same month but after several reminders they did not closed my credit card, i tried to escalate this issue with customer service center but no resolution, now they have charged me annual fees,

Card number end with 6335
Request raised on sep 2018

Need a immediate solution on this.

Dec 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret to inform that we are yet to receive the documents. Post receipt of the same we shall take it up for a suitable review and keep you updated. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041

-Nadia
HDFC Bank Customer Assistance

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Address: 3,GROUNG FLOOR,HDFC BANK, DURGA NURSERY ROAD, UDAIPUR RAJASTHAN-313001, Udaipur, Rajasthan, 313001

Dc intl pos txn markup+st charges deducted rs.505.15 on 30.10.2019
Dc intl pos txn markup+st charges deducted rs.331.35 on 23.09.2019
Dc intl pos txn markup+st charges deducted rs.73.11 on 13.09.2019
These above charges are deducted from my account without my notice.
I am having account with hdfc bank and i am one of the premium customers but hdfc bank has deducted the above charges without my knowledge amounting rs.909/- which is not correct. Please solve my problem at the earliest.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pimpri pune, Pune, Maharashtra, 411018

I was an agent with hdfc life insurance at pune. The manager over there mr. Kishor sabde (Circle head at law college road branch) is very arrogant in nature, he don't know how to deal with customer politely and he used his politics in every time to beat his colleagues. This types of managers definitely down the brand name of hdfclife insurance. I want to request the management please take it seriously otherwise the this types of peoples and manager will down your brand name in the market.

HDFC Life customer support has been notified about the posted complaint.

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Address: Karimnagar, Andhra Pradesh, 505001

Dear sir,
I was mis guided by hdfc manager and took hdfc progrowth plus plan. I paid 2lakh rupees and the next premium is due this month. I was asked to check the fund value each time and when i checked it by giving missed call to a tollfree no. The value so far is 1, 81000. Which means the amount i paid is already under loss od 19000. If i would have done fixed deposit of my 2lakh rupess i would have got 14000 rupess as interest...

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Address: Fazilka, Punjab, 152024

Its been 15 days back hdfc kept a fund of rupees 4120/- on hold without any reason and it was showing negative and today when i receive salary from company unnecessary my amount got deducted because of negative balance. From first day i was mailing them visited branch also however no reply and they are not bothering. Where should i complain.

.   replace all

HDFC Bank customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110020

I have got a agent (Rajan delhi zone) from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card then filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.
Pathetic pathetic.

HDFC Bank customer support has been notified about the posted complaint.

Nov 03, 2019

Updated by anurag.uday61 I have been already notified your customer support but they don't responce and I am not satisfied with your service

Verified Support

Nov 03, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Card Application No. along with the registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Nov 03, 2019

Updated by anurag.uday61 But i have been already sent my mobile number and registered mail id. First please solve my problem why I am again registered with your website.

Nov 03, 2019

Updated by anurag.uday61 And also your sales manager Rajan [protected] are not pickuping call and also have been blocked my number.

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Address: Chandigarh, Punjab, 160101

I have transferred 2000 rs in my payzapp account and complete basic kyc 7 days ago, but still i m not able to send or spent money. It shows pop up " please update kyc". Payzapp account number is[protected]...   replace all

HDFC Bank customer support has been notified about the posted complaint.

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I have ordered one mobile from flipkart
Order id - od[protected] on 30th october 2019. I have immediately cancelled the purchase due to some valid reasons. The flipkart immediately initiated the process of refund. However, i keep getting messages for cancelled loan number 52296609 that emi details for 6 months. Hdfc has to update this cancellation and acknowledge. Request them to do the same at the earliest

HDFC Bank customer support has been notified about the posted complaint.

Dec 11, 2021

Updated by Sairam99u Nothing happened even after your notification to your customer support. Just I muted your unwanted notifications.

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Address: Noida Sec 84 Hosiery Complex, Gautam Buddh Nagar, Uttar Pradesh

The hdfc bank has put a hold on my funds of rupees around 776 as mi revenue hold through gefu, ac number is
Account number: 1900*1985
Ifsc: hdfc0001900
Branch: noida sec 84 hosiery complex
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our Branch Official Mr. Sarvesh Kumar has contacted you to address your query and has also emailed you. Please feel free to speak to Mr. Sarvesh Kumar on [protected] or email at sarvesh.[protected]@hdfcbank.com for any further clarification or assistance.

-Nadia
HDFC Bank Customer Assistance

Nov 08, 2019

Updated by Abhinay Mani thanks for your help. and issue has been resolved.

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Address: Mumbai City, Maharashtra, 400070

Hello, i am very furious and frustrated with your agents who sold me personal loan for which acct number is 94389122. They promised that there wont be any processing fees but i hv been charged 4000+719 which is not acceptable. I have chasing those 2 ladies for over a month now and they have been pushing it stating they will give me refund of the said amount. Around 15th oct they did transfer 2k and remaining promised to be paid by end of october. But now they not answering my call or replying to my msgs. They are your representative chosen by you so this definitely destroys your image and breaks trust of your client. I hope you guys will be able to help resolve this and close it at the earliest.

HDFC Bank customer support has been notified about the posted complaint.

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I submitted all my documents one after one, but their requirement is not full fil. They always demand new document one after one when i submitted the previous demanded documents. When they have to sell the insurance they call again and again, give ads, always talk about benefits, but the reality behind this is very bad. I do not suggest anyone buy hdfc ergo policy. I paid emis of my loan but they told me by a letter that i am not interested in claim. Very cheap minded staff, their moto is to not giving any claim to anybody.

Dec 7, 2019

Complaint marked as Resolved

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2019

HDFC ERGO General Insurance Customer Care's response Dear Sir,

We request you to write us at [protected]@hdfcergo.com to enable us assist you.

View replies

R

ram00

from Mumbai, Maharashtra

Dec 4, 2019

There has been a auto debit from my credit card on 15.10.2019 from credit card i have not done that payment .do check details and refund my money.
txn id:587945dfgr1145
plz refund my money sooon
this is my second complaint

regards
Ram

[protected]

Reply

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Address: Mumbai City, Maharashtra

Website: payzapp.biz.hdfcbank.com/HDFCPayZapp/Account/Login.aspx

I must file a legal complaint if the following issue is not resolved. Please look into this very urgently.

My transaction id is 76751492 dated 27th sept 2019 for amount of inr 1, 100. The transaction status shows success in payzapp. However in my bill generated by the vendor for the next month, the vendor says that payment is outstanding. A system-generated response from payzapp was received on 16th oct 2019 that the issue will be resolved within 5 working days & the amount will be refunded within 5-10 working days fro the date of transaction. However, no action has been taken yet. after enquiring

The worst part - hdfc bank & payzapp customer care does not exist. Most pathetic customer suppport ever.

HDFC Bank customer support has been notified about the posted complaint.

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Address: annapurna road indore IFSC code HDFC0001771, Indore, Madhya Pradesh, 452010

On 31st-oct.2019 i deposited 8000 in my bank account for my emi but today on 1st-nov.2019 when i saw some amount is automatically deducted from my account without any approval and without any intimation.
When i check by net banking rs. 487 was on hold i don't know why but it was showing hold and on 2nd - nov.2019 my emi will be deducting from my account if any penalty or any extra charges will be applied on you are liable for that.
I request them to please do the needful for me and provide me my amount back.

Dec 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 01, 2019

Updated by HR Sam PLEASE DO THE NEEDFUL ASAP

Verified Support

Nov 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

-Nadia
HDFC Bank Customer Assistance

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Address: 641602

I am hdfc bank credit card holder. This bank has auto debited of rs.1899/-to one assistant from my credit card number ending with 0703 without my concern on dated 25/10/2019.
I'm totally disappointed with this service & don't like to continue this membership anymore. So cancel the membership & refund the is debited amount of rs.1899/- without any reason.

One assistant membership number:5582328
Name:thanasekar. R
Mobile no: [protected]
Mail id: [protected]@gmail.com
Credit card number ending :0703

HDFC Bank customer support has been notified about the posted complaint.

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Address: 132001

Dear team,
O dated 01/11/2019 hdfc bank employee mr vedpal who is in credit card payment recovery team he pay my payment without inform me and this rime he pressour me for payment and saying me if i have no payment he pick my bike or doing unethical behave with me. I accept i have dues of hdfc bank and i allready trying to arranging payment for clearing the dues i need some time foe clearing my all dues

Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card, we request you to contact our Debt manager at [protected]-702.

-Zubin
HDFC Bank Customer Assistance

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Address: Thiruvananthapuram, Kerala, 695582

Hi i have applied for hdfc credit card. I have received an email for rca decalartion even after submitting documents and direct verification by hdfc perso. He een came to my house. Please note that i have already submitted all the documents. My application number is 19j[protected]s6. Please note that i have applied yes bank credit card application on the same day of hdfc application. But yes bank credit card approved with in 15 days. But why there is so much hassles with hdfc credit card application.

Thanks
Roshith
[protected]@gmail.com

Dec 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the below link http://bit.ly/2Hr09ZN.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Nov 01, 2019

HDFC Bank Customer Care's response Dear Customer,

At the outset, we thank you for the interest shown in the Bank’s product. We wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. To proceed further with the same, we request you to provide us with the duly signed and completed Residence Address Declaration form mentioning complete address, landmark along with the proof of the same to the following address. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041. We request you to visit the below link to download the declaration forms. https://www.hdfcbank.com/personal/form_centers/form_centers. To help us serve you better, please quote the above mentioned reference number in all your communication in this regard.

-Nadia
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 627

one assist membership

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hdfc bank hdfc - emi rtn charges

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high rate of interest charged

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credit card payment

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credit card closure not done by bank but charged annual fees

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dc intl pos txn markup+st charges deducted from my account without my notice

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manager is very arrogant, request to management take it seriously

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fraud and cheated by hdfc manager

payment on hold mirevenue

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no reason give me for credit card decline application

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money stuck in payzapp account

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cancellation of hdfc debit card emi

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balance deduction

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personal loan processing fees

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claim not process by hdfc ergo

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payment issues

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holding my amount

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refund debited amount from one assist and cancellation of one assist membership

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unethical behaviour

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credit card application status

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