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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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D
Dexta Ishant
from Bengaluru, Karnataka
Oct 27, 2019
Resolved
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Resolved

Address: 560034

I had applied for a credit card in your bank. I gave all the necessary documents. Your agents came for inspection as well. I asked will it be approved to them they were like "100% it will be approved and you will get the card delivered in your office by next week". After all this i don't understand why the application was declined. Please give assurance when you guys are completely sure about something and i would want to know the reason why the application was declined.
Oct 31, 2019
Complaint marked as Resolved 
Idk y this issue has been marked as resolved when I have not been given any other update than to give more information. Plz look into this
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post. Having said this, we request you to provide the following details to enable us to do the needful. 1. Name as mentioned in the application form 2. The date on which the application was submitted 3. Name of the executive who has collected the application 4. Contact details of the executive 5. 16 digit Application reference number 6. Place/ Link where the application was applied online. 7. Email id to enable us to review and assist you accordingly.

-Zubin
HDFC Bank Customer Assistance
Oct 29, 2019
Updated by Dexta Ishant
Name : Ishant Gurung
Date application was submitted: 18 October 2019
Name of executive: don’t remember/ NA
Contact details: do not have/ NA
Application reference number : Na
Place where form was collected: telligent office, electronic city, bengaluru
Email id : [protected]@gmail.com
Hdfc bank charged me Ahb chgs inc gstcharges many times without any notification.
Its too ridiculous that bank cahrging many hidden charges without any prior notice.
Its happening again and again .
Same day its charging 2 times

why was my credit card application declined? - Comment #3571860 - Image #0
Name : Ishant Gurung
Date application was submitted: 18 October 2019
Name of executive: don’t remember/ NA
Contact details: do not have/ NA
Application reference number : Na
Place where form was collected: telligent office, electronic city, bengaluru
Email id : [protected]@gmail.com
hi this archana. my credit card application is declined, i dont't konw the reason. how to solve this ? let me konw. im submitted all proofs for credit card apply. once done the application, after few days im check my application status it is in progress. ok fine and day after after im check it is declined. what's the reason to decline ? and how solve .
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    admailto
    from Kolkata, West Bengal
    Oct 27, 2019
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    Address: B20 Prantik Abason,Saradapark, Kamdohori, Mitali Sangha Club, Kolkata, West Bengal, 700084

    I had a broken lindle which i sent to regenesis service centre and they offered me a buyback of rs. 1000. The whole process was done by 28th sep i was assured by hdfc that the amount will reflect in my account within 3-4 days. It had been almost one month i have been calling and emailing them constantly and they still haven't provided neither the money nor any kind of answers. The last email from them was on 19th october where they again asked me to provide all the necessary documents along with my account number. I did the same on that very day. After that till today no answer or any progress. I have attatched all the necessary documents along with the payment advice copy below.
    +6 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 29, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

    -Zubin
    HDFC Bank Customer Assistance
    Oct 30, 2019
    Updated by admailto
    Dear HDFC
    These 3 days have been going on for more than one month. You guys don't even have the decency to mail or write to a customer. It's really shameful how you treat us. And after three days I will post these in every social media possible as well as consumer forum. Money or no money I will make sure people should be made aware of your duplicity.
    Dear HDFC
    I have been hearing the same 3 days for one month so at this point don't trust you any more. Kindly do your job and revert back asap. This has gone long enough.
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      D
      Dnyaneshwar Prakshale
      from Mumbai, Maharashtra
      Oct 27, 2019
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      Address: Tahsil Mulshi, Pune, Maharashtra, 411021

      Resp sir,

      My hdfc credit card not diliverd to my address then i go to blue dart baner office with my original government id proof but there employee sushil gudse prohibited to my courier dilivery so why not diliver my courier in blue dart office hub baner.

      I ask them to any rule or regulation for not deliver in your office so not get any proper answer and treate in office there employee sushil gudse as very shamless.

      Regards
      Dnyaneshwar
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        PoojaYD
        from Delhi, Delhi
        Oct 27, 2019
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        Address: Gurgaon, Haryana, 120018

        Hi, i had done recharge of 399+ 19, total rs.409 of my jio number but recharge not happen and money got deducted from my bank account.
        . Time: - 25 october, 9.57 pm
        Payment gateway was cc avenue


        Rs 409.00 debited from a/c *3127 on 25-10-19 to vpa [protected]@icici (Upi ref no[protected]. Not you? Call on [protected] to report

        I done it from jio website url link which i received in text message and recharged from bank upi id.

        Ccavenues has requested rs. 409.00 from you through upi. To authorize debit from your account please login to your upi app. To pay instantly click here http://bit.ly/2Qh8kh4.

        Please check above details and i request you to help me in refunding my money
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 28, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the requested details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Manoj
        HDFC Bank Customer Assistance
        Oct 28, 2019
        Updated by PoojaYD
        I just send u details, hope u will check and resolve this case ASAP. I have attached the picture when the transaction got cancelled but my money has deducted .

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          P
          Prince0405
          from Mairwa, Bihar
          Oct 26, 2019
          Resolved
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          Resolved

          amount deducted but ignou re-registration form not processed

          Sir, today i was filling my ignou re-registration form for the session 2020, while doing that i have to do a payment of ₹2400, i have selected the hdfc gateway for that and then selected payment through upi mode of your gateway after that a page redirected me to enter my upi pin in my upi android apk after which payment was supposed to be completed and form should have been submitted but my money got deducted and ignou says that no such...
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          Rafeek Ahmed
          from Mumbai, Maharashtra
          Oct 26, 2019
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          Address: Hgs India Ltd,plot no.158,sec.4,Imt, Manesar,gurgaon ,HR, 122050

          I have received today this massage,
          How to use
          FREE Gift Voucher of Rs.1500 for using Credit Card xx5447 in May'19. Password 46RSJ2Y1 Claim here hdfcbk.net/eq2GdWp Valid till 31 Oct'19
          I have used 1000rs amount in bookmyshow, left 500 rs link not open please help for using
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            G
            goli srinivas
            from Mumbai, Maharashtra
            Nov 3, 2019
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            Address: Nalgonda, Andhra Pradesh, 508213

            Our Ford freestyle Hdfc fasttag wallet ID is.[protected]. I recharged with Rs.3000.and the present balance is Rs.3189.whenever I pass through the fasttag lane showing fast tag is blocked.Please clear the problem.i thick it is the waste tag of HDFC.hdfc not caring customers.when I approached HDFC bank.they gave a toll free no but it is not responding.when I called another number they told that they will clear the problem.7 days gone.same problem... don't buy HDFC fasttag...
            HDFC Bank customer support has been notified about the posted complaint.
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              RKVashisht
              from Jalandhar, Punjab
              Oct 26, 2019
              Resolved
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              Resolved

              During air ticket booking 3 emi, s with 0% rate of interst were prompted by the system while booking air tickets on goibibo app, that is why i opted for 3emi, s on my above credit card. Now interst of rs648.04 charged on my 1st emi of rs16263.03 by hdfc bank. Pl refund me interst charged and make remaining 2emi, s at 0% interst. Hdfc credit card no.[protected]
              Pnr jmk14h and mmd12x. Ramesh kumar sharma.
              Nov 29, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Oct 27, 2019
              Updated by RKVashisht
              No solution so far.
              Oct 28, 2019
              Updated by RKVashisht
              Sorry to say that complaint is still pending unresolved.
              Verified Support
              Oct 28, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We would like to clarify that, the transaction of Rs.49, 319.54 has been converted into merchant EMI for 3 months at a 13 % rate of interest per annum and the EMI offer which has been provided by the merchant and not the Bank. Hence we request you to contact Merchant for further clarification in this regard.

              -Zubin
              HDFC Bank Customer Assistance
              Verified Support
              Oct 28, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We would like to inform that, the transaction has been converted into Equated Monthly Installments (EMI) with No Cost EMI offer which has been provided by the merchant and not the Bank. We would like to clarify that, for all No Cost EMI transactions, there is a discount given by the merchant at the time of transaction equivalent to the Interest charged by the bank. We confirm that the same has been communicated you at the time of transaction and we request you to contact Merchant for further clarification in this regard.

              -Nadia
              HDFC Bank Customer Assistance
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                Akash Chenani
                from Rewa, Madhya Pradesh
                Oct 26, 2019
                Resolved
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                Resolved

                My name is akash chenani i have account in hdfc bank bilaspur (C. G) they are duduting money from my account without any information again and again i want to tell all of you that this bank is totally unproffetional. I want to quit from this bank for life time. This time they deducted 590 rupee without any information. If you complaint for anything i promise they will not solve it.
                Nov 26, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 26, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Nadia
                HDFC Bank Customer Assistance
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                  M
                  Mohanbhosale
                  from Delhi, Delhi
                  Oct 25, 2019
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                  Address: House no. 26 VishwanAth sankul, jatchak nagar, Nashik, Maharashtra, 422101

                  I Tried To Withdrawal ₹3000 Date:21:10:2019 at
                  18:12 from ATM ID ATM8601. But did not got cash in hand but Withdrawal amount Message Was Recived.
                  Kindly resolve the problem as soon as u can
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                    M
                    Mayur Thopate
                    from Mumbai, Maharashtra
                    Oct 25, 2019
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                    Address: Pune, Maharashtra, 412105

                    Dear sir/madam,

                    Hi, my name is mayur thopate. My hdfc a/c no is[protected], ifsc code is hdfc0001796 & hdfc bank branch is paud road branch pune. I opened account behalf of my company in jan 2017 and it continued in use till nov 2017 but due some health issue, i undergone multiple surgery. I left my previous organization and i'm completely in bed rest state since last 1.5 years even i don't memories things that time my account is in inactive state and it will charged rs.600 continuously and it in minus account state. So, i request to waive off money. So please waive off negative amount completely.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Saritha Chanda
                      from Hyderabad, Telangana
                      Oct 25, 2019
                      Resolved
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                      Resolved

                      savings account funds put on hold

                      My funds in my savings account was put on hold without any notification and intimation from my end. When asked, they said it is because i blocked my cc. But, i blocked my cc because of an unauthorized transaction. And, if this was the process, then it should have been explained to me before and not after this was done. I would have issued a new card. Please unblock my savings account funds immediately otherwise, will have to take this up...
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                      E
                      Eswar Naidu
                      from Noida, Uttar Pradesh
                      Oct 25, 2019
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                      Address: Hyderabad, Andhra Pradesh, 500072

                      I had a credit card with hdfc for 2.5 lakhs limit, i used all of it and paid more than a lakh as interest and charges. I blocked my card due to some unintentional transaction. After that without my consent, hdfc issued me another credit card which never reached my address. By the time i blocked, i had a due of 14000 and reward points worth more tha 14000. I intimated customer support to settle those reward points for that due and it never happened, now they are flowing up me to pay more than 22000 to block this new card. I am not able to reach their support, as i don't know the last 4 digits of new card and even thos collection team is also not helping me in resolving this issue.

                      This is not at all fair for a loyal customer who is paying all his dues on time on other loans.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 25, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We wish to clarify that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/31Pg6Aq

                      -Zubin
                      HDFC Bank Customer Assistnace
                      Oct 26, 2019
                      Updated by Eswar Naidu
                      Hello Zubin,

                      I know that bank will charge us if we don't pay one time. That is the reason why I paid all the charges and interest. I have nothing to be worried about that.

                      All I am asking is, without my consent how can you people issue another new card and I requested your support to settle my reward points to the outstanding due that I have at that time which is almost 14000/- rupees and it never happened from your team. you can go back hear the call recordings.

                      And top of that, I am not able to reach your support due to blockage of my previous card. After 2 months your collection team calling me and asking me to pay another 22000/- rupees to block this new card.

                      I lost trust on you people. It's ok, please deduct the reward points and settle my outstanding due. What ever extra that I need to pay, I will pay. Don't drag this for another 2 months and dont come back asking me to pay another 1 lakh.

                      Kind Regards,
                      Eswar Naidu.
                      Oct 28, 2019
                      Updated by Eswar Naidu
                      I am waiting for an update on this.
                      Hello Zubin,

                      I know that bank will charge us if we don't pay one time. That is the reason why I paid all the charges and interest. I have nothing to be worried about that.

                      All I am asking is, without my consent how can you people issue another new card and I requested your support to settle my reward points to the outstanding due that I have at that time which is almost 14000/- rupees and it never happened from your team. you can go back hear the call recordings.

                      And top of that, I am not able to reach your support due to blockage of my previous card. After 2 months your collection team calling me and asking me to pay another 22000/- rupees to block this new card.

                      I lost trust on you people. It's ok, please deduct the reward points and settle my outstanding due. What ever extra that I need to pay, I will pay. Don't drag this for another 2 months and dont come back asking me to pay another 1 lakh.

                      Kind Regards,
                      Eswar Naidu.
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                        G
                        gaurav6988
                        from Noida, Uttar Pradesh
                        Oct 25, 2019
                        Resolved
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                        Resolved

                        Address: 110049

                        I have a credit card of hdfc bank, which is now blocked due to non payment as i lost my job. The executives of banks keep me calling all the time for payment i told them i will pay the whole amount in monthly installment and they are already charging interest on that. They are also threatening me of dire consequences. They have also accessed my call details illegally, which violates my right to privacy for this i can also file a criminal case against them.
                        Dec 3, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 25, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your last 4 digits of your credit card & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Sanjjay00
                          from Sonipat, Haryana
                          Oct 25, 2019
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                          Address: alwar, Alwar, Rajasthan, 301001

                          Sir myself sanjay arora. I have a two wheeler loan in hdfc bank since march 2019. From starting i have given all the installments on time through ecs. But from last months i am not able to pay my installment due to business loss. But as i discussed in bank, i'll try to pay my installment next month. Now the point is that a collection executive 'bijendra jangid' collection executive hdfc alwar branch' came to my office and behave very bad. Some exact words are here from him ' dekh lunga tujhe. Paise to tu ghar dene ayega. Janta nahi hai tu mujhe. Chor ho tum. Galat jagah lgaye honge tumne paise isliye nuksan ho gya h, mujhe matlab nahi hai, main kissht lekr jaunga, nahi to tu aj sham tak ghar dene ayega. Bhot dekhe hain tere jaise.' he gave mentally pressure as he said that chahe chori kar ke la. Sir i dont need any mentally pressure again from this type of collection team.

                          Please reply asap for this incident.
                          Waiting for your reply eagerly.

                          Sanjay arora
                          [protected]
                          [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 29, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience you may have faced. Request you to write us using below URL https://bit.ly/2WoeZqw with your Loan number. Please mention reference number TT[protected] for us to promptly respond to you via email. -Nadia
                          We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                          -Nadia
                          HDFC Bank Customer Assistance
                          Oct 29, 2019
                          Updated by Sanjjay00
                          didn't find any segment related to my query there.
                          strict action would be the ultimate solution for this type of behaviour. so that they could not harrass & threaten any innocent person again.

                          please do the needful here ASAP.

                          [protected]@gmail.com
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                            A
                            afeel ahamed
                            from Delhi, Delhi
                            Oct 25, 2019
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                            Hdfc life people asked me to take hdfc sanchay policy and said i will be getting 5% cashback on the premium amount. I took the policy 3 months before, but still not received the cashback from them. When i call hdfc life manager joseph who is responsible for this, he is threatening me. Joseph number [protected]. He is threatening me with his father's name.
                            HDFC Life customer support has been notified about the posted complaint.
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                              Aditya Dandekar
                              from Vadodara, Gujarat
                              Oct 25, 2019
                              Resolved
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                              Resolved

                              Today i did a transaction at kanakia boomerang chandivali citibank atm amounting inr 10, 000/- however the money wasn't dispensed yet i got the debit message and the ledger has been updated. Kindly help me logging a complaint to get this money added to my account. I tried reaching you on your landline however didn't go through, my office is in boomerang building do let me know if i need to visit the chandivali hdfc office.
                              +1 photos
                              Nov 26, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 25, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                RamachandraPrabhu VK
                                from Chennai, Tamil Nadu
                                Oct 24, 2019
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                                I had paid electricity bill using the payzapp payment method and applied the code Billpay for the cashback offer. My total amount of transaction was rs. 2176/- which is above the minimum limit of rs. 200/- for the offer to be credible. But after making the payment, i did not receive any cashback on my payzapp wallet. If it is not any worth, then please don't make false advertisements and attract customers, which at the end is like fooling them. I would not at all recommend hdfc credit cards to anyone if this is the case going forward. I am 100% eligible for the cashback according to your advertisement. So, please give me my cashback or else i will not at all recommend anyone to use hdfc credit cards.
                                HDFC Bank customer support has been notified about the posted complaint.
                                I had paid electricity bill using the payzapp payment method and applied the code Billpay for the cashback offer. My total amount of transaction was rs. 3173. But I don't get any cashback.
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                                  Sangamrai
                                  from Mumbai, Maharashtra
                                  Oct 24, 2019
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110003
                                  Website: HDFC bank

                                  Hi i want to inform you that 177 rupees was deducted from my account without my permission and without any notification as 3rd party cash txn inc gst 181019-mir[protected]. Please give me the description why and how a third party so easily take money from my account without my permission?

                                  My account number is [protected] and my phone number [protected]
                                  Dec 2, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 25, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have checked our records and confirm that the charge levied to your account pertains to third party cash transaction done at Kalimpong branch.

                                  HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank.

                                  Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Rav12345
                                    from Hyderabad, Telangana
                                    Oct 24, 2019
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                                    Address: Hyderabad, Telangana

                                    My HDFC ATM card is not delivered by Bluedart. I got message from Blue Dart My card is not delivered due to some problem. They sent back My ATM card to bank. Can you please resend my ATM card

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                                    HDFC Bank customer support has been notified about the posted complaint.
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