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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 644

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D
Dhanasrri
from Mumbai, Maharashtra
Oct 2, 2019
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I received following message from HDFC today which writes as:
Dear Customer Mandate reference no: HDFC******* issued to AXIS BANK with value Rs. 69273.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.

I have a home loan from axis Bank of which first EMI us due on Oct 10 19 and amount is around 28000.
I would request HDFC Bank to immediately stop all processing related to above message.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    akbar uddin
    from Chennai, Tamil Nadu
    Oct 2, 2019
    Resolved
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    Resolved

    Address: 1, #8-2-618, 2, Rd Number 11, Banjara Hills, Hyderabad, Telangana 500034, 500034

    Hi Team,

    I was using HDFC credit 545964XXXXXX3987 and used it for 3 to 6 months then I wasn't using account I went to different state with family Gulbarga due to job lost i wasn't able to work for 3-4 month I lost my current job we were in depression I totally lost my kit as house shifting was there and Didn't recall that i have credit card as well as account in hdfc after several years when i made up all the dues full payments includes everything i got to know that my cbill is improved I logged in my account with help of home branch the state that i have lien on my account have to reach credit cards people as they forward me to bank and bank people are forwarding me to secetrate here and there.

    After 15 -20 visits on both sites I came to know my account was inactive i have activated recently but still seeing negative balance I request HDFC bank people to remove my lien on account I have made all the payment.

    Credit card number is 545964XXXXXX3987
    Account number: [protected]
    Customer ID: 59065654
    Please remove lien on my account
    Oct 14, 2019
    Complaint marked as Resolved 
    Bank people removed lien from my account within 5 days. Thanks a lot only with the help of the consumer complaints website it's resolved. Thanks, Akbar
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

    -Nadia
    HDFC Bank Customer Assistance
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      8
      85131
      from Hyderabad, Telangana
      Oct 2, 2019
      Resolved
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      Resolved

      Address: SANATH NAGAR, HYDERABAD, Hyderabad, Telangana

      To the
      HDFC ACCOUNTS MANEGER.

      i have withdrawing money 10000/- on ATM machine on 26/09/2019 at SANATH NAGAR HYDERABAD .on ANDRA BANK ATM
      But money not receive by hand.
      i imminently go to bank he ( bank person) told 24 hrs to 72 hrs, 6days completed but mony
      not credited in my account .

      kindly do the needfull
      thanks&Regards
      Neela Ravi
      phone no : [protected]
      hyderabad
      Nov 3, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to contact our phone banking number and log chargeback dispute on the transaction. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Details of disputed transaction and nature of dispute for further assistance.

      -Anay
      HDFC Bank Customer Assistance
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        M
        Manan R Kadhi
        from Kandla, Gujarat
        Oct 2, 2019
        Resolved
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        Resolved

        Address: 101 Vanmali Appartmemt A, Nr. Santoor Hotel, Kalwa Chowk, Junagadh, Junagadh, Gujarat, 362001

        Dear Sir / Madam,

        I am writing to you to raise an issue about: Credit Card

        The issue that I have experienced was: I am manan kadhi. I am ex- holder of credit card.
        I settled my credit card with amount 22, 000/- in April 19 month.
        I paid that amount in 2 part, 1 is 3, 500/- on 12-04-19 & 2 is 18, 500/- on 20-04-19.
        Hence till date my saving account hold removed by bank.
        It's pending since 20-04-19.
        I visited bank and collection manager mr. Shailesh jethva many times for resolve this issue but till no resolution done by bank.
        Every month i received monthly credit card statement and in sept 19 o received legal notice for pending payment.
        I attached both receipts, Bank settlement letter and legal notice for your reference.
        Request to resolve my issue ASAP.

        It occurred on: 20/04/2019

        Request to HDFC BANK Remove hold in saving account no. [protected].

        I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

        Yours faithfully,

        Manan Kadhi
        101 Vanmali Appartmemt A,
        Nr. Santoor Hotel,
        Kalwa Chowk,
        Junagadh
        362001
        [protected]
        Nov 13, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 07, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We have reviewed your comments expressed and request you to contact our debt management executives at[protected].

        -Nadia
        HDFC Bank Customer Assistance
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          V
          Vijay Bhalala
          from Kandla, Gujarat
          Oct 2, 2019
          Resolved
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          Resolved

          Address: 101 Vanmali Appartmemt A, Nr. Santoor Hotel, Kalwa Chowk, Junagadh, Junagadh, Gujarat, 362001

          Dear Sir / Madam,

          I am writing to you to raise an issue about: Credit Card

          The issue that I have experienced was: I am manan kadhi. I am ex- holder of credit card.
          I settled my credit card with amount 22, 000/- in April 19 month.
          I paid that amount in 2 part, 1 is 3, 500/- on 12-04-19 & 2 is 18, 500/- on 20-04-19.
          Hence till date my saving account hold removed by bank.
          It's pending since 20-04-19.
          I visited bank and collection manager mr. Shailesh jethva many times for resolve this issue but till no resolution done by bank.
          Every month i received monthly credit card statement and in sept 19 o received legal notice for pending payment.

          I attached both receipts, Bank settlement letter and legal notice for your reference.
          Request to resolve my issue ASAP.

          It occurred on: 20/04/2019

          Request to HDFC BANK Remove hold in saving account no. [protected].

          I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

          Yours faithfully,

          Manan Kadhi
          101 Vanmali Appartmemt A,
          Nr. Santoor Hotel,
          Kalwa Chowk,
          Junagadh
          362001
          [protected]
          Nov 16, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 07, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or for any further clarification.

          -Nadia
          HDFC Bank Customer Assistance
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            V
            Vijay Bhalala
            from Kandla, Gujarat
            Oct 2, 2019
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            Address: 101 VANMALI APPARTMENT A, NR. SANTOOR HOTEL, KALWA CHOWK JUNAGADH, Junagadh, Gujarat, 362001

            Dear Sir / Madam,

            I am writing to you to raise an issue about: Credit Card

            The issue that I have experienced was: I am manan kadhi. I am ex- holder of credit card.
            I settelled my credit card with amount 22, 000/- in april 19 month.
            I paid that amount in 2 part, 1 is 3, 500/- on 12-04-19 & 2 is 18, 500/- on 20-04-19.
            Hence till date my saving account hold removed by bank.
            It's pending sonce 20-04-19.
            I visited bank and collection manager mr. Shailesh jethva many times for resolve this issue but till no resolution done by bank.
            Every month i received monthly credit card statement and in sept 19 o received legal notice for pendinf payment.
            I attached both receipts, Bank settelement letter and lrgal notice for your reference.
            Request to reslove my issue ASAP.

            It occurred on: 20/04/2019

            Request to HDFC BANK Remove hold in saving account no. [protected].

            I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

            Yours faithfully,

            Manan Kadhi
            101 Vanmali Appartmemt A,
            Nr. Santoor Hotel,
            Kalwa Chowk,
            Junagadh
            362001
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              gurpal71
              from Delhi, Delhi
              Oct 2, 2019
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110089

              Sir,
              I applied for a fastag kit on 15/09/2019 (Reference no. Hfr244850). Soon i received a kit which was not mine, when complained, i was told to mail about the matter at (Fastag. [protected]@insolutionsglobal.com). I did mail a number of times and each time received with a fixed reply while talking to customer care"we have not received any mail and will deliver your kit only after getting mail". Sir its not my fault that your department delivered some other applicant kit on my address. The bank has to be responsible in performing duty.
              I request the bank to either resolve the matter or refund my whole amount in my account as not satisfied with the service.

              Gurpal singh
              Nov 9, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 04, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. Our fastag team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

              -Nadia
              HDFC Bank Customer Assistance
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                A
                Ankur@kgmu
                from Mumbai, Maharashtra
                Oct 2, 2019
                Resolved
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                Resolved

                Address: H. No. 441RN/488 rastogi Nagar balganj Lucknow, Lucknow, Uttar Pradesh, 226003

                I took euros @83.50rs on 8th august 2019 from hdfc chowk branch lucknow it was told by miss darshita who is a worker in the above said branch that the exchange rate was 83rs, but when i went to same branch for exchange of remaining euros it was told me that money to be returned on the basis of exchange which was never more than 80rs. Exchange rate for euro was 79rs on 8th august 2019. Now what can i do?? So kindly take necessary step.
                Nov 24, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the branch details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Manoj
                HDFC Bank Customer Assistance
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                  P
                  Priya05
                  from Mumbai, Maharashtra
                  Oct 2, 2019
                  Resolved
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                  Resolved

                  I had raised request for my increasing my card limit on 30 september 2019 that too by 15-20k and it was told that same would be done in next 3 hours but there is no status as on date.

                  I had also submitted supporting documents required for processing as per guidelines and have been following up continuously since 3 days and yet there is no update from their end.
                  Nov 4, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 04, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                  -Nadia
                  HDFC Bank Customer Assistance
                  I had raised request for my increasing my card limit on 30 september 2019 that too by 15-20k and it was told that same would be done in next 3 hours but there is no status as on date
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                    P
                    Pcmamnani Mamnani
                    from Mumbai, Maharashtra
                    Oct 2, 2019
                    Resolved
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                    Resolved

                    Address: Kota, 324005

                    Dear sir

                    I have get two-wheeler loan no 2004 through centurion bank vellore branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                    We need the noc how to proceed further.
                    My two wheeler no. Rj-20 15m 4281
                    My cell phone [protected]
                    Nov 6, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share your Loan Account No. and your complete issue. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      A
                      Abhimanyu sing
                      from Noida, Uttar Pradesh
                      Oct 1, 2019
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                      I payed an amount of 2499 rupees for purchasing an mobilephone via net banking.
                      Advertise of an mobile via a link appeard in my mobile from flipcart sale and i followed and paid said amount but there was not any order no.
                      Only amount 2499 deducted on 30/09/2019.
                      Please refund my money my
                      A/c no [protected]
                      Deductio detail - ref. No is[protected]
                      Narration is[protected]paytmwalletloading
                      My contact no is [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Dibyadeep Dutta
                        from Surat, Gujarat
                        Oct 1, 2019
                        Aug 10, 2023
                        This thread was updated on Aug 10, 2023
                        Resolved
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                        Resolved

                        inter-brn cash chg incl gst

                        Address: Manek Smruti, Tps Ii, Nehru Road, Vile Parle - Eastmumbaimaharashtra400 057, Pune, Maharashtra, 411021

                        I didn't even knew about this charge.
                        I saw it today an amount of rs 177 has been deducted without prior notice which a very disappointing factor, though the account being credited with my salary that means every time i need to pay some odd amounts which gets debited directly.
                        This was not expected from a reputed bank. Total disappointment. Instead they ask for personal loan with an aggressive push.
                        Deducting without...
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                        B
                        Bikash Biswal
                        from Bengaluru, Karnataka
                        Oct 1, 2019
                        Resolved
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                        Resolved

                        I have also made NOC request many times, but no response received from them. Now I am struggling in some bank CIBIL issues. My card is closed but they have reduced my cibil, when I am asking for NOC no response received from them. Just receiving a auto generated mail always, but no further updates afterwards.

                        I will be greatfull if HDFC bank will do the needful for me.

                        Your action on this matter would be much appreciated. Thank you in advance.

                        Credit Card number: [protected]

                        Auto response request number received from HDFC: HBL=[protected]

                        Thanks and regards,
                        Bikash Biswal
                        Nov 13, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 07, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/41467902 for any queries in this regard.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          Lokilokulokesh
                          from Delhi, Delhi
                          Oct 1, 2019
                          Resolved
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                          Resolved

                          Address: H no 9-50/a Hanuman Nagar boduppal, Hyderabad, Andhra Pradesh, 5000039

                          Resolved

                          The hdfc bank has put a hold on my funds of rupees 2323.0 as mi revenue hold through gefu, ac number is
                          Account number: 036512****8826
                          Ifsc: hdfc0000365
                          Branch: Mehdipatnam
                          The customer service is not able to give any info on this.
                          First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

                          And also can I get my money back if I added sufficient amount in account??
                          Nov 7, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2019
                          HDFC Bank Customer Care's response
                          "Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance"
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                            Lokilokulokesh
                            from Delhi, Delhi
                            Oct 1, 2019
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500039

                            The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
                            Account number: 036512****8826
                            Ifsc: hdfc0000365
                            Branch: Mehdipatnam
                            The customer service is not able to give any info on this.
                            First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

                            And also can I get my money back if I added sufficient amount in account???
                            Nov 4, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 03, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              A
                              aldrin.amal
                              from Mumbai, Maharashtra
                              Oct 1, 2019
                              Resolved
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                              Resolved

                              Address: 212/32, SN Enclave GM Palya, 560075

                              I was offered a personal loan from the HDFC bank and inorder for the re-payment purpose they wanted me to have a HDFC account. I was okay with having the account as the representative told it does not need any minimum balance to be maintained. Now they are scamming me every month with a charge of 650 rs and they deducted few times without my consent. HDFC bank does not provide any privacy to my account and I feel exposed with respect to my bank account. Today I tried to log in to my account through mobile app (which was throwing error for last 9 months and never opened) to find out that there's a Negative balance of 6600.

                              What is happening here? Why am I getting penalized by a bank jus cause I did not have enough money to maintain the minimum balance demanded by the bank which was not even communicated to me.

                              Please take action against this case. THIS IS ILLEGAL. As a consumer I should not feel this exposed
                              Dec 1, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 04, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered.

                              Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

                              For further assistance on your outstanding charges, we request you to visit your account branch.

                              -Nadia
                              HDFC Bank Customer Assistance
                              What are you saying! Did you even read my concern?
                              Stop copy pasting your write-ups and jus try to understand what is being asked for once
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                                V
                                varsha kaur
                                from Noida, Uttar Pradesh
                                Oct 1, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110008

                                Dear Sir/Madam,
                                Subject : Your Credit Card application reference no. [[protected]]
                                I am not able to understand what is happening about my card ?
                                I applied for credit card before 1month and but OTP came at mobile no. [protected] for pin activate the card but it was expired and i could not recieve the otp again. my credit card is still inactive
                                Am so many times try to reach to customer care person and dial to 61606161
                                In they saying numbering options very hardly
                                Am trying to choose multiple options but did't connect the call.
                                Nov 6, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 04, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected]

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  P
                                  Prasanth Badisa
                                  from Chennai, Tamil Nadu
                                  Oct 2, 2019
                                  Resolved
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                                  Resolved

                                  Address: Gopalan global axis, Bangalore, Karnataka, 560066

                                  ALERT: You've spent Rs.12300.00 on CREDIT Card xx6201 at PayZapp Wallet Load on[protected]:18:45:38.
                                  Money got deducted from hdfc credit card ..
                                  But payzapp wallet got failed transcation..
                                  Payzpp wallet not loaded money
                                  Please slove this issue..

                                  Funds Not added into PAYZAPP wallet, but my hdfc credit card amount was deducted . When money will reflect back into to the HDFC credit card . please try to slove ASAP.
                                  Nov 6, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Oct 02, 2019
                                  Updated by Prasanth Badisa
                                  Please tell me update of my issue
                                  Oct 05, 2019
                                  Updated by Prasanth Badisa
                                  Please any update on my issue
                                  i have conatct with HDFC customer but no response from them
                                  Oct 05, 2019
                                  Updated by Prasanth Badisa
                                  Still have facing these issue last 3 working days but problem not yet solved, please rasie a concern request to your side .
                                  today i concern with HDFC branch bank, but they are also helpless regarding this credit card issue .
                                  Verified Support
                                  Oct 05, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    G
                                    GTY
                                    from Noida, Uttar Pradesh
                                    Oct 1, 2019
                                    Resolved
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                                    Resolved

                                    Address: G - 504,KDP GRAND SAVANA RAJNAGAR EXT.GHAZIABAD, Ghaziabad, Uttar Pradesh, 201017

                                    Dear team,
                                    Iam a ex employee of hdfc bank & my employee code was g4424 & my uan no. Is[protected] but as of now on epfo site there is not showing anything so iam requesting pls help me asap or let me know about the process of pf withdrawal because nobody pickup the call in hr also. And you can contact me on my what's app number also

                                    Thanks & regards
                                    Gaurav tyagi
                                    [protected]
                                    Nov 6, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 03, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    You are requested to write to the HR Team directly at Exit.[protected]@hdfcbank.com with regard to your queries and concerns and the HR Team will assist/guide you.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      A
                                      Atul Sonkar 123
                                      from Sikka, Gujarat
                                      Oct 1, 2019
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                                      Address: 226010

                                      Dear sir/madam,
                                      I have received call 12 may 19 from raghav mishra (Rm) (M) [protected] from hdfc life emp. Id 619026 he propose to me hdfc life super income plan 30000/ year option -1 i have taken policy against policy[protected] dated 22 may-19 19 but i have not received policy bond and committed additional benefit like medical (Health insurance) and policy premium 30% waiver return every year and shopping voucher 3000/-i have all communication whatsapp and telephonic recording please look in to this urgent basis
                                      We beware of such fraudulent and fake calls. But since the mobile number showed hdfc life ins in my true caller, i was tricked. I would like to make a complaint against the company whose officials are indulging in fraud and fake calls and misguiding the people for unscrupulous marketing with the connivance of the brokers. I was put to great inconvenience and lost my peace of mind due to this.
                                      HDFC Life customer support has been notified about the posted complaint.
                                      Nov 04, 2019
                                      Updated by Atul Sonkar 123
                                      No update, what action will be taken against mr Raghav mishra, or I will make police complaint
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