HDFC Bank Complaints & Reviews

Hdfc credit card application reference no. : 19i[protected]nh and at present my cibil score is 782

Hdfc bank credit card team from headquarter new delhi about a month coming in my office, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.

This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.. Kindly supply of reason of my application declined

Hi Team,

I have lost my old food card and got new card. When i tried to mail to foodcardsupport.[protected]@hdfcbank.com team to transfer the money to new card from old card, i am getting undeliverable message and attaching the same.

Could you please help to get the concern team mail id or contact person who can help on this?

I am from TCS.

Thanks,
[protected].

I lost my food card almost 9 months back which i got blocked immediately. However i did not get the time to put in a request for replacement. The card had money loaded on it.

My card number was [protected].

I have raised a new card request now. Request you to kindly let me know as to how the money from my old card will get loaded on the new one.

Hi,

On 23 sept 2019, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "3rd party cash txn inc gst 210919-mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks
My account number : [[protected]]

Dear sir,
We are holding a current account with the jayanagar branch at bangalore since a very long time, our account number is [protected] under the name "the parquet company"
Mr. Brahma is the rm with us. We are very surprised to note that my registered mobile number in my netbanking account has been changed without my prior permission. It was[protected] instaed it is now changed to xxxxx 22180 which i don't understand.
Inspite of my repeated telephone calls to the rm this is not rectified.

We find it very unsafe to bank with you and want to close all our association with the jayanagar branch.

I applied for hdfc credit card online and their terms and i am employed with r1 rcm company. However they called me and told me you will get your card in a week. I got three confirmation calls and now i saw online my card application status is showing decline... I submitted all docs related to my company, my aadhaar, pan card and my company salary also get credited into hdfc account. Please have a look into this matter and tell me why my application get rejected.. Reason of decline. Please tell the reason.. My application i'd is 19i[protected]o1.

Last month my personal loan was approved for top up of 30 l, the loan got disbursed but bit delay, now i have dd for my hdfc jumbo/insta loan as the loan got delayed now the amount in the dd/checks and outstanding is not matching, and bank is not accepting those dd which worth of 2.8 l. I contacted hdfc banjara hills rd 1 branch srikanth/+91 [protected] who processed my loan but daily some or the other story i am hearing from 20 days same reason i am getting... "your dd is deposited by evening you will get the fund"... 20 days passed, still i am doing follow up, getting really frustrated loosing my interest on my blocked amount, i would like to bring to your notice about the issues i am facing now. My loan number is 93079903.

I am an existing hdfc bank loan customer[protected]. Recently i got an information from a hdfc representative (Ms. Praveena) for top-up loan and she told that if my salary is more than 50k, then my roi will be 11% and there will be no other hidden charges. They collected the necessary documents and i signed in the documents they have asked to do so. They never asked me for the loan amount requirement. My new loan reference number is 94294885. On last saturday (21/09/2019) i received a text message saying that my loan got approved and amount was 4, 50, 000. Today (23/09/2019) i got a call from another representative requesting for cheque. When i enquired about the roi, he said it is 13%. Also they have considered my loan application as new, parallel loan and not a top-up loan. This is totally unethical. When i contacted ms. Praveena regarding the explanation for the same, she was very lethargic about my questions and didn't provide proper answer. Now she is not attending my calls. I contacted customer care of hdfc and they gave the contact details of manager (Mr. Srinivas) who initiated my loan application. He said he will check and update. Believing this loan amount, i didn't apply anywhere. I lost 10 days time trusting hdfc bank. Similarly i had a very bad experience with hdfc bank regarding life insurance and credit cards and now it is personal loan.

Mistakes from their side:
1) deciding the loan amount them self without customer's knowledge
2) providing false promise about rate of interest
3) converting top-up loan into a new parallel loan without customer's knowledge

Don't know what is going to happen.

I have an international number registered with my hdfc account.
I do not receive any otp's for any online transaction.
I was also told that i will be sent an otp on my email id as well, that facility also does not work.
The mobile number works for logging into my netbanking account, but i do not get any otp if i transact on a third party website

I can provide my mobile number and account number if needed...

Sir i am subhas chandra deb hdfc cc holder a senior citizen customer.. I agree for settlement of my card but due to my poor financial problem i am unable to pay settlement installment on time. I spoke to collection agent and hdfc collection manager also about the matter as i am a pension holder not getting sufficient pension to pay that amount as i am not able to running my family expense also. My daughter is doing a job we are totally dependent on her. Collection agent uttam das, fe i'd no utda100169 agency code kel agency name e solve solutions ph no [protected] threatning my wife and daughter. He threatning and telling that "i will force your daughter to get resign from her job if you not paid.. I will contact local club that she will not able to go office"in hindi "main use office jake uska naukri kha jayunga usko chorenge nehi".. And he will doing rude behaviour with my wife when i am not in my house.. He threatening to my wife saying"i wl come your home with lots of people" qnd shouting very badly.. Now my wife is getting ill for this behaviour.. Kindly guide what i have to do for this.. I request you to please do somthing so that my daughter and wife stay alive. I will write same thing to rbi and hdfc bank also...
Kindly help.. I am not able to pay high amount as my financial condition is very bad

Team

Surprise to see the atm operating language tamil was missing recently in the atm machine (Ambattur branch). Earlier 3 languages was there, english/hindi/tamil and now tamil was missing to operate. On public interest i am raising this complaint, how come the illiterate will use to operate the system comfortable. Can you add the regional language tamil which was existing earlier. Need to be rectified on this.

Offer period 1/4/19 to 31/5/19
Handset i purchased samsung s10 on 20/5/19
Payment mode hdfc credit card full amount
More than 90 working days passed but still 6000 rs cashback is not given, contacted cust. Care on via email & phone, but got foolish excuses like merchant is responsible for it. This is really frustrating kindly reslove my complaint.

I purchased bosch washing machine on 02-feb 2019, from vijay sales, chinchwad.
Consumer loan no. [protected]
Emi amount: 3356
My name: ashish panchal
My emi started on 5th april 2019. Sales guy told, my cashback was supposed to get by june-july, but even after 6 months i didn't get any cashback. When i tried to reach hdfc bund garden office guy, mr. Dattatray garade, he has been very rude & talked like he is working in some rode side company. He is really spoiling hdfc's image in market. 2 weeks he just kept on saying that he will update me the status & give details & later he blocked my number.
This is really pathetic & very downgrade system.

I am also a home loan costumer of hdfc. I always had fond of hdfc as a bank. But such experiences brings me down.

Hope, at least here, hdfc will revert me & i may get my cashback.

Thanks

I ordered for food on 29 jul 2019 from swiggy which was cancelled and i got one refund with arn number from swiggy on the date 29 jul 2019, 08:53:29 pm for amount 153/-. But amount is not credited to my hdfc account. Also tried to contact hdfc customer care service not responding. Arn number is below for refund :

Arn : 30004692119210190807123

Kindly help on this issue.

Regards
Ruby

Hi team,

This email is regarding the mis selling of insurance plan sanchay policy no.: 21618341 which i had purchased from hdfc life, new delhi on 22nd june 2019

As per the executives avinash mishra (Code no - 32955) & shukvender singh (Code no[protected] he committed health insurance as an additional benefits on sanchay plan as well the premium paying term is 5 year and also i can surrender policy after 5 year,

Hope to receive the resolution of complain soon of the wrong commitments and strict action against executives

Below are the details of my insurance plan and the branch

Plan: hdfc life sanchay
Policy no.: 21618341

Hdfc life branch
1/a,! St floor start city mall, mayur palace, mayur vihar phase-1
New delhi-110091
Purchased date -9th march

Regards,
Kiran roy

#
I have tried using my fastag account but for some reason not able to use it. This is happening for past 6 months. Also some other persons details are shown in my account
Had spoken to the concerned person (Miss aditi and mr arnab) which went on deaf ears. Sheer useless services.. Disappointing employees
Mails have been forwarded at fastag. [protected]@ sahaj.co.in but no reply.. Sending you the screenshot
I don't wish to have this account anymore. Just revert my money back in to the account and shut this account for ever.

Troubled customer

Hdfc bank — mandate for debit - frequency adho
I have received the following sms from bank:

Dear customer mandate reference no: hdfc[protected] issued to icici bank limitd with value rs. 466667.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate for this particular amount. Please resolve the issue. Screen shot of the sms is attached herewith.

I have received following message from bank

Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 5000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate regarding adho from my saving account request to you please resolve the issue

Attached screen shot of message for your reference

Regards
Amit dongarkar
Mobile no [protected]
Email id : [protected]@gmail.com
[protected]@yahoo.co.in

On[protected] night 8.30 i purchased volley ball in victory shop in medavakkam. I first paid the amt of 600 via atm card, i got the message saying that i have spent 600 to victory but the seller didnt recieve the money. Then again i paid the money via google pay.. Whereas i have 1200 to victory seller. The seller said your 600 will be returned by bank. Still i have not got return amt. Please do help me to get my money back or let me knw whether the seller has received my money..
Shop name: victory mini shopy
Amt transferred: 600
The seller says that he didnt get the money and i have paid him another 600.in total i have paid 1200.. I need my 600 back to my account.

My salary account gets converted into saving account without information and minimum balance not maintained in account due to this from 25/04/2017 (Approx) year on every month charges applied. No information shared with me regarding account type conversion and charges applied.in that account i have never done any single transaction than how they charged. If i am not using that account then they need to close my account but still, you have not closed my account. I request you to clear my all charges and let me use that account.