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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
Complaints 32943
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HDFC Bank reviews & complaints page 646

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H
hitesh19gupta4
Sep 28, 2019
Resolved
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Resolved

Address: 3120 Naamans road, 19810

I am reaching out to you because I am following up with HDFC Team from last 1 month but not getting any help from them.

Request you to have a look on my concern given below and help me to get my refund.

“My policy # 21742217 was issued on 21th Aug 2019 and I have sent policy cancellation request on 22nd Aug 2019. They asked to submit few documents and I submitted those. But till now policy has not been cancelled and not refunded. Now they are not responding of my emails. Could you please help me to get it cancelled and get my 10000 rupees back.

Thanks in Advance!!
+1 photos
Nov 6, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
HDFC Life Customer Care's response
Hi, kindly inform the customer that the case is registered with us SR No. 1-[protected] and the same is being investigated. Post investigation response will be shared with policyholder.
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    Sanjana R
    from Chennai, Tamil Nadu
    Sep 28, 2019
    Resolved
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    Resolved

    Refund transaction number:
    20190903111212801300168245343013007. I was supposed to receive a refund of rs 1623 from an online merchant atleast 2 weeks ago. The merchant has communicated to me that they have initiated the refund and it's the bank who has not processed it. Could you pls let me know as to why haven't i received the refund yet? I'm saddened by the customer care that hdfc has provided. I have been trying to get in touch with customer care for a while now, but no response received.
    Oct 30, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 28, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      A
      Amaljith PM
      from Ernakulam, Kerala
      Sep 28, 2019
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      Address: Kazhakootam oco, Thiruvananthapuram, Kerala, 695581

      While withdrawing money from ATM, it was shown as timed out but the money was deducted from account but not dispensed from ATM.

      The HDFC ivrs is very hard that i couldn't find an option speak to the bank official.

      Attaching the reference.
      +1 photos
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        V
        Vijayalakshmi.Aratal
        from Bengaluru, Karnataka
        Sep 28, 2019
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        Address: Karthik Nagar, Bangalore, 560032

        Hi team,

        I was doing online shopping with Myntra on 21st September 2019, during when I did a payment of Rs. 2200 but in between a message shown as Myntra order couldn't get placed due to payment gateway failure. However my amount of Rs 2200 got deducted from my account.

        I also sent a mail to Myntra customer service but got reply that money will be reversed back from HDFC BANK within 48 hours if not I need to communicate with Bank directly. I didn't get money back hence writing this letter.

        Attached screenshot of transaction details and mail from Myntra customer support.

        Thanks,
        Vijayalakshmi
        +3 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Hi team,

        I was doing online shopping with Myntra on 29th October 2020. However amount got debited but order was not placed.

        I also sent a mail to Myntra customer service but got reply that money will be reversed back from HDFC BANK within 48 hours if not I need to communicate with Bank directly. I didn't get money back hence writing this letter.

        Attached screenshot of transaction details and mail from Myntra customer support.

        money got deducted however myntra order not placed due to payment gateway failure - Comment #3760307 - Image #0
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          S
          Sharmilkumar Sharmil
          Sep 28, 2019
          Resolved
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          Resolved

          I am sharmil kumar working in arcadia consulting services pvt ltd, for 5 year 5month. I have applied the personal loan in hdfc and it is not approved. I have spoken to my hdfc advisors they said i had some problem in 2016 but they don't know the reason for rejection. Ric team have rejected the request. I don't what is the problem and how to rectify it. Kindly check on this asap
          Oct 2, 2019
          Complaint marked as Resolved 
          I don't get any email or call regarding this issue. My HDFC customer ID is 39050228
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly Click on https://bit.ly/2Lzhyn3 and share your loan application number, specify the mode of application, date of application, complete address of branch if you applied, complete name and your contact details to enable us to assist you further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Nadia
          HDFC Bank Customer Assistance
          Oct 07, 2019
          Updated by Sharmilkumar Sharmil
          Ref No:94428607

          Application NO: DPL[protected]

          Application date: Sep-20-2019

          Guindy branch chennai

          Sharmil Kumar A

          Email: [protected]@gmail.com
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            D
            digitalaman
            from Delhi, Delhi
            Sep 28, 2019
            Resolved
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            Resolved

            Stay away from hdfc bank, my name is aman verma i live in delhi, mukherjee nagar. My hdfc bank account no is[protected] account opening dated 12-4-19. Recently vikas mr vikas is a sales repersantive of this hdfc account bank in mukherjee nagar. Mobile no of vikas is [protected]. They said me my account maintainece balance is only 5000 rs per month. But some time i deposied in some cash 4000 in my bank account but this is chargeable 328 rs chrages bank from me. Then i call vikas and tell our problem but vikas said me sir this is student account only for internet net banking purpose not use for cash deposites, or demand draft. So please use only net banking. Then i said you misguide me.

            Second thing is that i had change my residence but they call me for kyc after 4 months. Please guys dont go with hdfc bank my contact no is this [protected].. Thereby i notified of change in average quaterly balance. They said me no then how can i do this yaar. Dont trust sales person always cheat you always
            Nov 14, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 03, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Nadia
            HDFC Bank Customer Assistance
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              P
              pras04
              from Panaji, Goa
              Sep 28, 2019
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              Resolved

              Address: 403101

              Hello sir
              I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1399 from my credit card without my permission on 26 september 2019.

              Kindly cancel this plan and request you to refund the amount of rs 1399.
              Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

              Membership id - [protected]
              Call on - [protected]
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Greetings from OneAssist!!!

              We are sorry to see you go.

              We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

              We appreciate your patience in the interim.

              Regards

              Team OneAssist
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                P
                Parashram namdev dighe
                from Mumbai, Maharashtra
                Sep 28, 2019
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                Address: At post parmori tel dindori dist nashik, Nashik, Maharashtra, 422202

                Mai ek kisan hu bank ne muje call kar ke credit card offer kiya tha uski achi jankari muje di gai nai thi isliye mai aaj pura dub gaya hu mai 1 saal se credit card use kar raha hu 8 mahine se minimum amount pay kar raha hu lekin paise kam nai ho rahe bank meri help kare lagvaye huwe sab charge muje ek baar maf kare aage mai dhyan rakhunga our mai apke recovery agent se pura pareshan hu un logo ko tamij our time nai samjta raat ko 10 baje bhi call krte hai ye acha nai hai please meri help kare muje settlement de di jaye charges maf kar diye jaye
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 30, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We observe that we have responded to your e-mail on June 26, 2019, 06:23 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                -Zubin
                HDFC Bank Customer Assistance
                Oct 07, 2019
                Updated by Parashram namdev dighe
                Complaint not slow
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                  S
                  from Mumbai, Maharashtra
                  Sep 27, 2019
                  Resolved
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                  Resolved

                  Address: C-98,Gali no. 9 ,Khajuri khas ,near shiv mandie, New Delhi, Delhi, 110094

                  My mobile no.[protected], nd credit card no. - [protected]sir mene credit card nhi banvaya tha fir bhi mere naam credit card ishu kr diya nd mene uska koi use bhi nhi kiya fir bhi mere naam pr 4915 rs. Ka balance bta rhe h jb ke mene us card se na koi shopping or na koi swapping fir bhi hdfc wale bol rhe h paise bharo nd mere pass nhi h bhrne k liye isliye us credit card ko parmanantali band kr do apse request hai my credit card no. [protected]
                  Sep 28, 2019
                  Complaint marked as Resolved 
                  9990197413, 9315260573
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 27, 2019
                  Updated by [email protected]
                  Plz Meri help kre
                  Verified Support
                  Sep 30, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  As per our records, your credit card ending 5088 has been invalidated from further usage owing to non-receipt of payment towards your monthly credit card statements. We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

                  -Anay
                  HDFC Bank Customer Assistance
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                    P
                    Prithpal
                    from Shahkot, Punjab
                    Sep 27, 2019
                    Resolved
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                    Resolved

                    Address: Rajpura, Patiala, Punjab, 140401

                    I am prithpal singh from rajpura. I had worked for hdfc bank two wheeler loan.
                    My emp id is ml0484. My sm was kulwinder singh (K6492).
                    I have resigned many times. But the result is zero. Then i go to upper authories and i sent the mail to vikram sharma asm and upper authorities but they ignored the mail i have to show the certificate to show that i worked for hdfc bank but i have nothing to show. Pls do any action on this so that i can make my future better.
                    Oct 31, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 29, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the loan account no and complete. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      K
                      kurapati naveen
                      from Noida, Uttar Pradesh
                      Sep 27, 2019
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                      I did a flight booking through payzapp total amount of 2400 dated on 27th september 2019, money got deducted but the ticket is not booked and no any conformation. When i call a tollfree number regarding this issue they say that it is not payzapp customercare. The number which i called is provided in the app only. What i have to do? I sent a mail to support but there is no response.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Parashram namdev dighe
                        from Mumbai, Maharashtra
                        Sep 27, 2019
                        Resolved
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                        Resolved

                        Address: At post parmori tel dindori dist nashik, Nashik, Maharashtra, 422202

                        Hdfc bank ne muje call kar ke credit card diya tha mai ek kisan hu muje bank ne pura fasa diya hai aisa krna galt hai bank khud ke fayde ke liye customers ke sath khel khelti hai aaj tak mai minimum amount bharta aaya hu lekin jitna payment use kiya aaj utna hi bacha hai itne charges lagvaye ki har mahine mai 55000 ka 3500 rupye bhrta aaya hu mere pass bank ke kheti ke bhi loan chal rahe hai isliye bank muje settlement de aage charges ke bare me jankari de fir mai achi tarh use kar pau please help me hdfc bank...
                        Sep 27, 2019
                        Complaint marked as Resolved 
                        9422941436
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Rashidha Akbar
                          from Chennai, Tamil Nadu
                          Sep 27, 2019
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          Hi,

                          I am the holder of hdfc bank. I have an issue with my bank account number[protected]. My account balance was deducted due to dc intl pos txn. I recently purchase through hdfc account debit card with gst amount. This is not fair. There is no such information. Hdfc bank stole my money like a thief. I'm so frustrated when i saw my account minus balance.

                          Refunddd my money thieves...
                          Oct 31, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance inquiry and Rs 125 per cash withdrawal (plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + Difference in foreign currency Rate (Its the difference in foreign currency rate on the date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: https://bit.ly/1lVQ3zP.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            S
                            Sneha Gheverghese Roy
                            from Bengaluru, Karnataka
                            Sep 27, 2019
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                            Address: 2/15, sri balaji pg for ladies, 7thcross, 20th main, jai bheema nagar, Btm first stage, pin 560068, bangalore,, 560068

                            Respected sir/mam

                            I had applied for credit card in hdfc when iam workong in ninjacart company the verification everything has done by hdfc card membersbut now bluecart courier person was not deliverved the hdfc credit card to me the issue is the courier person asked the security gaurd he said she is not working here... Thats why the courier person has not deliverd and he spoken with me very rude... Yes now i regined in that company 3days back because of i got another job oppurtuninty so... But now my credit card was not delivered by bluedart courier... Reg number:[protected], card lost digit num:8673

                            Kindly check and resolve the issue asap

                            Regards
                            Ghevargheese sneha
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
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                              H
                              hulkster
                              from Kolkata, West Bengal
                              Sep 27, 2019
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                              Address: P 34, Shah House, India Exchange Place, Dalhousie, Kolkata, West Bengal, 700001
                              Website: Www.hdfcbank.com

                              Hi,

                              I took a consumer loan from hdfc bank in august of 2018 for buying an iphone. I had an outstanding credit score of 800+ that time hence got the loan easily. But on diwali on 2018 i was in a severe road accident that resulted in my loss of job and high medical expenses. This resulted in me defaulting on many of my loans and credits (Hdfc one of them). I paid as much as i could from my savings when recovery or collection agents came to my place till january or february of 2019 or so.
                              But amounting bills and expense prohibited me from making those payment. My cibil score took a drastic hit and i was trying hard to find a job and make ends meet.
                              Today (Sept 27 2019) a recovery agent by the name of farhat representing the bank called up my father who is 73 years old and threatened him with goons. Then she spoke to my wife and insulted her badly calling her names as i was unavailable.
                              My wife gave me her number and i called up the lady. She was extremely rude. Threatened me with police lock up and sending boys to my home for recovery. I informed her she is crossing a line and can not threaten me so. But my words fell on deaf ears. She then proceeded to make fun of my father's religious practices and insulted my wife. When i informed her the call is getting recorded and asked her to repeat she did not do so.
                              The number she called from [protected].

                              Please help from this tough situation. I can not say of i will be able to pay off the bank. I am willing to comply with indian laws and will abide with court decisions if bank prosecutes me.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Anuj415
                                from Hyderabad, Telangana
                                Sep 27, 2019
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                Hi team,
                                This is to inform you that i ordered two product in which i returned one product to myntra on 12 sep. (Order no:[protected]-4248901).

                                We would like to inform you that your refund is successfully processed into your source account. For your reference we have listed out bank reference number/s.
                                As we see, refund has been processed on sep 12, it will take 7-10 days to reflect in the source account.

                                Amount - rs. - 1035.00- bank reference number is[protected]
                                +1 photos
                                Nov 4, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 29, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Saurabh Ahlawat
                                  from Mumbai, Maharashtra
                                  Sep 27, 2019
                                  Resolved
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                                  Resolved

                                  Address: Moradabad, Uttar Pradesh

                                  I am a goverment servent and want to open a saving account in hdfc bank so i visited hdfc branch on 26 sep they said that they would call me.
                                  After that i applied online for opening account on 26 sep.
                                  Today 27 sep bank representative called me and said that i am not able to open an account.
                                  Because my resident is out of the bank service range.
                                  I want to know what is the bank service range distance.
                                  Please guide me its urgent.
                                  Can i have an account in hdfc or not.
                                  Oct 30, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 27, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the Account Application No. and complete address of the Branch along with required details. Visit here https://bit.ly/2Hqff0y for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Preethi
                                  HDFC Bank Customer Assistance
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                                    Parashram namdev dighe
                                    from Mumbai, Maharashtra
                                    Sep 27, 2019
                                    Resolved
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                                    Resolved

                                    credit card settlement

                                    Address: At post patmori tel dindori dist nashik, Nashik, Maharashtra, 422202
                                    Website: consumercomplaints.in

                                    Sir, muje hdfc bank ki tarf se credit card diya gaya tha ek saal se mai use kar raha hu lekin mere personal problem ki vaje se mai sir 8 mahine se minimum amount pay karta aaya hu mere pass ek baar sab payment karne ke liye paise nai hai isliye bank muje settlement de to mai aage card achi tarh use kar paunga muje bank ki tarf se charges ke bare me bataya nai gaya tha aaj muje minimum amount bharne ke liye bhi paise nai hai mai ab pura fas...
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                                    Kris hnan
                                    from Chennai, Tamil Nadu
                                    Sep 26, 2019
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    I applied for a hdfc fasttag on 21 st sep 2019. I received confirmation and activation details through sms. But i did not receive the tag physically. I enquired through the toll no. They said application is in progress only. They asked me to send all documents again through email. I decided to cancel my application due to poor response. But even cancellation is a long process, refund is thru dd and penalty of 100 is charged. Extremely poor service.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                    -Anay
                                    HDFC BANK Customer Assistance
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                                      Parashram namdev dighe
                                      from Mumbai, Maharashtra
                                      Sep 26, 2019
                                      Resolved
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                                      Resolved

                                      Address: At post parmori tel dindori dist nashik, Nashik, Maharashtra, 422202

                                      Mai Hdfc bank ka purana customer hu bank ne muje call ke jariye credit card offer kiya tha mai ek kisan hu muje puri jankari nai mili thi mai 8 mahine se minimum payment karta aaya hu mere pass paise nai hai halat bekar hai mai pura payment nai kar pa raha hu muje bank settlement de customer id 72871298 credit card last 1611 mere kisaan loan bi hai
                                      Sep 27, 2019
                                      Complaint marked as Resolved 
                                      Customer id 72871298 credit Card last 1611 mobile 9422941436 email [email protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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