Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
Resolved
18420
Unresolved
14533
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 646

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
Inder2607
from Ludhiana, Punjab
Sep 30, 2019
Report
Copy

Address: 160071

Hi
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3495 without my concern on date:09/08/19. I am not interested about this service and don't want this membership any more. Last year also same thing happened to me they charged rs. 1399 without my concern and i called customer service and i told them i don’t want your services and same thing happened again this year. This is something very ridiculous and was not expected this unprofessionalism from hdfc n one assist. So please cancel the membership and refund this debited amount of rs.1399/-

Name :- inderbir singh babbar
Mobile no. :- [protected]
Credit card number ending :- 3495
HDFC Bank customer support has been notified about the posted complaint.
Dear Indebir,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dattaprasad90
    from Aurangabad, Maharashtra
    Sep 30, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Aurangabad, Maharashtra, 431005

    Dear sir / madam

    I am hdfc bank credit card and personal loan customer since from 2014. But earlier due to some unemployment issue of mine i was unable to pay full amount but i am paying small small amount to bank from last 7 days hdfc bank recovery agency doing harassment of me and my wife by saying we will call to your relatives and they are doing like this. I agree that i have to pay you which i had utilized and i paid 4000 in this month and i am saying that i will get some money in month of october but they are not ready to listen to me and doing harassment of family i also paying but accepting contiguously they doing their activity.

    Why calls to relative and how you people call them without any concern no one giving numbers to them and using my personal data to recovery. Two employees of hdfc bank or your agency miss. Priti & miss. Jyoti from[protected]/68176605. I am ready to pay if they like do this. How you people allow them to call and you people are using personal data means doing violence of rules its not legal way to communication.

    Regards
    Dattaprasad kulkarni
    Nov 9, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Oct 03, 2019
    Updated by Dattaprasad90
    Dear HDFC Bank

    I had made Rs.7000/- in last month but your agency people calling to my relatives [protected] & [protected].
    How they could my relatives without any concerns and i given commitment of payment this payment. After making payment they are calling to them . Tell me under which banking rules you people taking followup with them instead of me.. Need result.
    Verified Support
    Oct 03, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We request you to contact our Debt Management officers at[protected] / 41467902 with regard to your credit card outstanding or for any further clarification.

    -Nadia
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yuvetha Balakrishnan
      Sep 30, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: 562107

      Horrible horrible horrible service!!!

      Please respect everybody's money. Do not cheat!!
      This email is from a very old customer and very unhappy customer of hdfc.

      I have availed multiple products & services from past 10 years but never had such bad experience.

      But this time its different. I had multiple personal loans with hdfc which all were closed very gracefully with no complications. I always had insurance associated with personal loan which was suggested by hdfc loan agents. One such insurance was hdfc ergo insurance which was taken along with my hdfc personal loan more than 5 years back.

      I closed the personal loan but did not close the policy and i had paid premium for the same.

      I got a call 3 months back from hdfc ergo team (Ph no:[protected], they informed that i did not claim i policy sum assured then so i am eligible to get the entitled money if i could take a temporary policy from cigna ttk which is the client for hdfc ergo.

      I agreed to that and purchased cigna ttk prohealth - protect plan and paid rs.20341.50 as on 30/04/2019.

      They informed once we receive the policy hard copy we should be able to get the next steps of the proceedings from rohit malhotra from hdfc ergo (Ph no: [protected]) and subsequently anjali sharma from hdfc ergo.

      That was not the end of the story, rohit malhotra said there is a small formality from hdf where i need to enroll and purchase a hdfc plan to complete the process. They asked me to visit hdfc branch, m. G. Road, bangalore and provide documents and complete the process.

      I did that aswell and purchased a hdfc life plan as they suggested.

      Application no.:[protected] | premium: inr 30000
      Plan: hdfc life young star udaan| uin: 101n099v03

      I was told by june i should be getting rs.1, 87, 000 /- to my account (Including the refund of 20341 and 30000) which i paid for the temporary insurance.

      Then i got another call where they said there is a problem in gst calculation so i may have to pay some money to correct it. I completely declined and asked them to deduct whatever tax from amount payable and credit rest of the amount to my account.

      Finally, they said 2, 17, 000 is the final amount and deducting 30% gst i will get 1, 80, 000 rs in account.

      After that they have been postponing telling the amount is disbursed in alphabetical order and so on.

      Till now i have not received the amount to my account.

      This is such a worst experience in my entire business transactions in all my life. I want you to kindly look into this on priority and get this sorted for me at the earliest.

      Please cancel my cigna ttk & hdfc life insurance plans and credit my account with the amount i am eligible to get from my previous policy and refund of these 2 policies that hdfc ergo insisted to purchase.
      Nov 2, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance.

      -Anay
      HDFC Bank Customer Assistance
      Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pradip kumar samal
        from Mumbai, Maharashtra
        Sep 29, 2019
        Report
        Copy

        Sir
        Frequently every year rs 1299 is deducted from my account for one assistant membership. Several time i request to hdfc bank to cancel my membership. But there was responding. So i was lose some money.
        I have not interested for one assistant membership. Kindly deactivate my membership. My card ending is 6615
        Pradipa kumar samal
        Dharmasala mahavidyalaya
        Dharmasala
        Jajpur
        755008
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Soniasahil
          from New Delhi, Delhi
          Sep 29, 2019
          Report
          Copy

          Address: 905,9th Floor, Pearl business Park, Netaji Subhash place, Pitampura, delhi-34, Near Fun cinema, New Delhi, Delhi, 110034

          Dear team,

          I made a payment on 27 sep for a govt exam and the amount is rs.1000 but the payment is failed after a trial but the amount is decucted from my hdfc account and didn't get the refund back till now. Kindly resolve the issue asap. I am unable to reach you over call please help.
          Account is associated with the following no. [protected], sonia singh.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We would like to inform you that, the referred UPI transaction has been successfully processed at the Bank's end. Sometimes due to technical issue at beneficiary bank end, it may take 2-3 working days for the payment settlement in beneficiary party's account/reversal back to the remitter account. In case of non-receipt of reversal/beneficiary still denies of having received the funds at their end, within the stipulated time as mentioned above, do write back to us with the beneficiary's latest bank account statement (statement with bank logo & account number) to enable us to assist you better.

          -Nadia
          HDFC Bank Customer Assistance
          Oct 01, 2019
          Updated by Soniasahil
          Dear team,
          I am unable to share the beneficiary's account details because I was paying through a link provided for payment.
          Rest the screenshot of deduction is added below kindly check and solve the issue.

          Nov 05, 2019
          Updated by Soniasahil
          Amount still not received and the payment goes in vain. My 1000rs are still stucked someone kindly help to get.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ashish1507
            from Mumbai, Maharashtra
            Sep 29, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 2nd Floor, B-92/A, Gali Number - 10, Sashi Garden, Mayur Vihar Phase - 1, 110091

            I used my hdfc debit card in axis bank atm located in mayur vihar, sashi garden area 22 sep 2019 time 11.55 am for rupees 2500 rs. The system shown the message for transaction timeout, the amount was deducted but cash was not received.

            I raised may complaints to hdfc customer care but they are not replying.

            Please help

            Narration - eaw-405988xxxxxx9063-dprh1540-delhi
            Amount - 2500 rs
            Date & time - 22 sep, 2019. About 11:55 am
            Atm - axis bank, mayur vihar, sashi garden, delhi, pin: 110091
            Nov 17, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 01, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

            -Nadia
            HDFC Bank Customer Assistance
            Hi, we request you to liaise with the account holding bank for further assistance. Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mukesh Kulal
              from Mumbai, Maharashtra
              Sep 29, 2019
              Resolved
              Report
              Copy
              Resolved

              ecs rejected due to signature mismatch

              Address: Kanjurmarg West, Thane, Maharashtra, 400606

              I have an account hdfc bank in kanjurmarg west. I have applied for a home loan from pnb housing finance limited. I gave 7 signed cheques to the pnb guy and also filled and signed ecs form both having the same signatures. Whenever the ecs comes for clearance to hdfc bank, they bluntly reject for signature mismatch while the signed cheque gets cleared without any problem. I went to the hdfc bank's kanjurmarg west branch for clarifying the issue...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              S
              Shresthvinayak
              Sep 28, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Gurgaon, Haryana

              The hdfc bank has put a hold on my funds of rupees 7575.58 as mi revenue hold through gefu, ac number is
              Account number: 5010*0425
              Ifsc: hdfc0000044
              Branch: unitech cyber park sector 39
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful and wasn't able to give me any possible reply or help me. It was sudden i didn't get any message neither an email. My account got credited by 4500 just recently and now it has a negative balance of rupees 3, 075.57.
              Lot of people are facing issues because of such steps by hdfc bank and many times the issue is not even addressed properly and the customer has no choice but to just let it go. A strict action must be taken on them.
              Please help.
              Thank you.
              Please help
              Nov 3, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 01, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

              -Nadia
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Navdeep1997
                from Bengaluru, Karnataka
                Sep 28, 2019
                Report
                Copy

                Address: A-1/21, Sector -B, Opp Nehru Bal Vatika, Aliganj, Lucknow, Uttar Pradesh, 226024

                HDFC Bank keep charging NEFT charges and they have charged for me in bulk in Sep, 19, inspite of RBI instruction for NEFT free transaction from 1st Jul 19. Even though in HDFC website, it is written, NEFT transaction are free still they keep charging in one form or other. HDFC started cheating customer and now action should be taken before they do big scam or cheat millions of people in the Country. They have charged for 5 transaction at a time, as I was thing it's free from 1st Jul, 19 after RBI instruction. Details are as below-
                Name- Navdeep Singh
                Bank - HDFC
                Branch- Aliganj Lucknow
                A/C- [protected]
                Customer care executive (Ganesh, Abhishek) and bank manager (Adil mirja-[protected]) are behaving very rudely and they don't care at all of customer problems. Now, if I want to close account due to poor service, they are asking INR 500/- as it is with in a year. HDFC Bank now becoming lootera bank. I request appropriate action on HDFC bank and reverse all the NEFT charges, charged by them and close my account without any charges.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  nagarajanmuthubalaji
                  from Chennai, Tamil Nadu
                  Sep 28, 2019
                  Report
                  Copy

                  Dear Sir/Madam,

                  I was unemployed from November 30, i was paying until march with reserve i had after that i was not able to pay dues. I was also got in to lot of family problems, ill health and mental pressure due to this.
                  HDFC bank taken my car during may. i did not aware of that i was ill also staying in my wifes home. i paid one month due on june at that time only i came to know that they have taken my car. I called them and informed them after i get the job i will pay but they said unless you pay fully we cannot give the car. i asked for my things in the car on June 21.
                  Please find the mail attachments for details...

                  They have no keys of the car and no registration copy.

                  Now i recovered little bit and today (28/09/2019)i went to collect things. they said the car was sold and gave me only following things. Please find the mail attachments for details.
                  Premises were things collected. Persons Incharge in the parking space Siddharth who only gave things, Two watch Mans from Leo staffing service Selvaraj and Jayaraman.
                  AGS Parking SpaceDr.subraya Nagar 3rd street, kodambakkam, Chennai 24.

                  My Panchaloka Balaji Idol was Missing, one monitor missing, and i kept beautiful pillows for decoration missing.
                  I found that the car registration was still in my name.

                  Name: N.MuthuBalajiCar No: TN22DB7333Lien Holder: HDFC Bank
                  Please recover my things and give it to me.
                  I will raise a complaint in the rbi portal.

                  Here I am for Justice to recover my things.

                  You can get the Panchaloka Idol i bought from Tejas Chennnai T-Nagar.

                  Thanx & Regards
                  N.MuthuBalaji
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    hitesh19gupta4
                    Sep 28, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 3120 Naamans road, 19810

                    I am reaching out to you because I am following up with HDFC Team from last 1 month but not getting any help from them.

                    Request you to have a look on my concern given below and help me to get my refund.

                    “My policy # 21742217 was issued on 21th Aug 2019 and I have sent policy cancellation request on 22nd Aug 2019. They asked to submit few documents and I submitted those. But till now policy has not been cancelled and not refunded. Now they are not responding of my emails. Could you please help me to get it cancelled and get my 10000 rupees back.

                    Thanks in Advance!!
                    Nov 6, 2019
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2019
                    HDFC Life Customer Care's response
                    Hi, kindly inform the customer that the case is registered with us SR No. 1-[protected] and the same is being investigated. Post investigation response will be shared with policyholder.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sanjana R
                      from Chennai, Tamil Nadu
                      Sep 28, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Refund transaction number:
                      20190903111212801300168245343013007. I was supposed to receive a refund of rs 1623 from an online merchant atleast 2 weeks ago. The merchant has communicated to me that they have initiated the refund and it's the bank who has not processed it. Could you pls let me know as to why haven't i received the refund yet? I'm saddened by the customer care that hdfc has provided. I have been trying to get in touch with customer care for a while now, but no response received.
                      Oct 30, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 28, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Amaljith PM
                        from Ernakulam, Kerala
                        Sep 28, 2019
                        Report
                        Copy

                        Address: Kazhakootam oco, Thiruvananthapuram, Kerala, 695581

                        While withdrawing money from ATM, it was shown as timed out but the money was deducted from account but not dispensed from ATM.

                        The HDFC ivrs is very hard that i couldn't find an option speak to the bank official.

                        Attaching the reference.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vijayalakshmi.Aratal
                          from Bengaluru, Karnataka
                          Sep 28, 2019
                          Report
                          Copy

                          Address: Karthik Nagar, Bangalore, 560032

                          Hi team,

                          I was doing online shopping with Myntra on 21st September 2019, during when I did a payment of Rs. 2200 but in between a message shown as Myntra order couldn't get placed due to payment gateway failure. However my amount of Rs 2200 got deducted from my account.

                          I also sent a mail to Myntra customer service but got reply that money will be reversed back from HDFC BANK within 48 hours if not I need to communicate with Bank directly. I didn't get money back hence writing this letter.

                          Attached screenshot of transaction details and mail from Myntra customer support.

                          Thanks,
                          Vijayalakshmi
                          HDFC Bank customer support has been notified about the posted complaint.
                          Hi team,

                          I was doing online shopping with Myntra on 29th October 2020. However amount got debited but order was not placed.

                          I also sent a mail to Myntra customer service but got reply that money will be reversed back from HDFC BANK within 48 hours if not I need to communicate with Bank directly. I didn't get money back hence writing this letter.

                          Attached screenshot of transaction details and mail from Myntra customer support.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sharmilkumar Sharmil
                            Sep 28, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            I am sharmil kumar working in arcadia consulting services pvt ltd, for 5 year 5month. I have applied the personal loan in hdfc and it is not approved. I have spoken to my hdfc advisors they said i had some problem in 2016 but they don't know the reason for rejection. Ric team have rejected the request. I don't what is the problem and how to rectify it. Kindly check on this asap
                            Oct 2, 2019
                            Complaint marked as Resolved 
                            I don't get any email or call regarding this issue. My HDFC customer ID is 39050228
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 03, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Kindly Click on https://bit.ly/2Lzhyn3 and share your loan application number, specify the mode of application, date of application, complete address of branch if you applied, complete name and your contact details to enable us to assist you further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Oct 07, 2019
                            Updated by Sharmilkumar Sharmil
                            Ref No:94428607

                            Application NO: DPL[protected]

                            Application date: Sep-20-2019

                            Guindy branch chennai

                            Sharmil Kumar A

                            Email: [protected]@gmail.com
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              digitalaman
                              from Delhi, Delhi
                              Sep 28, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Stay away from hdfc bank, my name is aman verma i live in delhi, mukherjee nagar. My hdfc bank account no is[protected] account opening dated 12-4-19. Recently vikas mr vikas is a sales repersantive of this hdfc account bank in mukherjee nagar. Mobile no of vikas is [protected]. They said me my account maintainece balance is only 5000 rs per month. But some time i deposied in some cash 4000 in my bank account but this is chargeable 328 rs chrages bank from me. Then i call vikas and tell our problem but vikas said me sir this is student account only for internet net banking purpose not use for cash deposites, or demand draft. So please use only net banking. Then i said you misguide me.

                              Second thing is that i had change my residence but they call me for kyc after 4 months. Please guys dont go with hdfc bank my contact no is this [protected].. Thereby i notified of change in average quaterly balance. They said me no then how can i do this yaar. Dont trust sales person always cheat you always
                              Nov 14, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 03, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                pras04
                                from Panaji, Goa
                                Sep 28, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 403101

                                Hello sir
                                I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1399 from my credit card without my permission on 26 september 2019.

                                Kindly cancel this plan and request you to refund the amount of rs 1399.
                                Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

                                Membership id - [protected]
                                Call on - [protected]
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Greetings from OneAssist!!!

                                We are sorry to see you go.

                                We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                We appreciate your patience in the interim.

                                Regards

                                Team OneAssist
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Parashram namdev dighe
                                  from Mumbai, Maharashtra
                                  Sep 28, 2019
                                  Report
                                  Copy

                                  Address: At post parmori tel dindori dist nashik, Nashik, Maharashtra, 422202

                                  Mai ek kisan hu bank ne muje call kar ke credit card offer kiya tha uski achi jankari muje di gai nai thi isliye mai aaj pura dub gaya hu mai 1 saal se credit card use kar raha hu 8 mahine se minimum amount pay kar raha hu lekin paise kam nai ho rahe bank meri help kare lagvaye huwe sab charge muje ek baar maf kare aage mai dhyan rakhunga our mai apke recovery agent se pura pareshan hu un logo ko tamij our time nai samjta raat ko 10 baje bhi call krte hai ye acha nai hai please meri help kare muje settlement de di jaye charges maf kar diye jaye
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We observe that we have responded to your e-mail on June 26, 2019, 06:23 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  Oct 07, 2019
                                  Updated by Parashram namdev dighe
                                  Complaint not slow
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    from Mumbai, Maharashtra
                                    Sep 27, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: C-98,Gali no. 9 ,Khajuri khas ,near shiv mandie, New Delhi, Delhi, 110094

                                    My mobile no.[protected], nd credit card no. - [protected]sir mene credit card nhi banvaya tha fir bhi mere naam credit card ishu kr diya nd mene uska koi use bhi nhi kiya fir bhi mere naam pr 4915 rs. Ka balance bta rhe h jb ke mene us card se na koi shopping or na koi swapping fir bhi hdfc wale bol rhe h paise bharo nd mere pass nhi h bhrne k liye isliye us credit card ko parmanantali band kr do apse request hai my credit card no. [protected]
                                    Sep 28, 2019
                                    Complaint marked as Resolved 
                                    9990197413, 9315260573
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 27, 2019
                                    Updated by [email protected]
                                    Plz Meri help kre
                                    Verified Support
                                    Sep 30, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    As per our records, your credit card ending 5088 has been invalidated from further usage owing to non-receipt of payment towards your monthly credit card statements. We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Prithpal
                                      from Shahkot, Punjab
                                      Sep 27, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Rajpura, Patiala, Punjab, 140401

                                      I am prithpal singh from rajpura. I had worked for hdfc bank two wheeler loan.
                                      My emp id is ml0484. My sm was kulwinder singh (K6492).
                                      I have resigned many times. But the result is zero. Then i go to upper authories and i sent the mail to vikram sharma asm and upper authorities but they ignored the mail i have to show the certificate to show that i worked for hdfc bank but i have nothing to show. Pls do any action on this so that i can make my future better.
                                      Oct 31, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 29, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the loan account no and complete. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit