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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 647

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K
kurapati naveen
from Noida, Uttar Pradesh
Sep 27, 2019
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I did a flight booking through payzapp total amount of 2400 dated on 27th september 2019, money got deducted but the ticket is not booked and no any conformation. When i call a tollfree number regarding this issue they say that it is not payzapp customercare. The number which i called is provided in the app only. What i have to do? I sent a mail to support but there is no response.
HDFC Bank customer support has been notified about the posted complaint.
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    Parashram namdev dighe
    from Mumbai, Maharashtra
    Sep 27, 2019
    Resolved
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    Resolved

    Address: At post parmori tel dindori dist nashik, Nashik, Maharashtra, 422202

    Hdfc bank ne muje call kar ke credit card diya tha mai ek kisan hu muje bank ne pura fasa diya hai aisa krna galt hai bank khud ke fayde ke liye customers ke sath khel khelti hai aaj tak mai minimum amount bharta aaya hu lekin jitna payment use kiya aaj utna hi bacha hai itne charges lagvaye ki har mahine mai 55000 ka 3500 rupye bhrta aaya hu mere pass bank ke kheti ke bhi loan chal rahe hai isliye bank muje settlement de aage charges ke bare me jankari de fir mai achi tarh use kar pau please help me hdfc bank...
    Sep 27, 2019
    Complaint marked as Resolved 
    9422941436
    HDFC Bank customer support has been notified about the posted complaint.
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      Rashidha Akbar
      from Chennai, Tamil Nadu
      Sep 27, 2019
      Resolved
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      Address: Chennai, Tamil Nadu

      Hi,

      I am the holder of hdfc bank. I have an issue with my bank account number[protected]. My account balance was deducted due to dc intl pos txn. I recently purchase through hdfc account debit card with gst amount. This is not fair. There is no such information. Hdfc bank stole my money like a thief. I'm so frustrated when i saw my account minus balance.

      Refunddd my money thieves...
      Oct 31, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 30, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance inquiry and Rs 125 per cash withdrawal (plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + Difference in foreign currency Rate (Its the difference in foreign currency rate on the date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: https://bit.ly/1lVQ3zP.

      -Zubin
      HDFC Bank Customer Assistance
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        S
        Sneha Gheverghese Roy
        from Bengaluru, Karnataka
        Sep 27, 2019
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        Address: 2/15, sri balaji pg for ladies, 7thcross, 20th main, jai bheema nagar, Btm first stage, pin 560068, bangalore,, 560068

        Respected sir/mam

        I had applied for credit card in hdfc when iam workong in ninjacart company the verification everything has done by hdfc card membersbut now bluecart courier person was not deliverved the hdfc credit card to me the issue is the courier person asked the security gaurd he said she is not working here... Thats why the courier person has not deliverd and he spoken with me very rude... Yes now i regined in that company 3days back because of i got another job oppurtuninty so... But now my credit card was not delivered by bluedart courier... Reg number:[protected], card lost digit num:8673

        Kindly check and resolve the issue asap

        Regards
        Ghevargheese sneha
        HDFC Bank customer support has been notified about the posted complaint.
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          H
          hulkster
          from Kolkata, West Bengal
          Sep 27, 2019
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          Address: P 34, Shah House, India Exchange Place, Dalhousie, Kolkata, West Bengal, 700001
          Website: Www.hdfcbank.com

          Hi,

          I took a consumer loan from hdfc bank in august of 2018 for buying an iphone. I had an outstanding credit score of 800+ that time hence got the loan easily. But on diwali on 2018 i was in a severe road accident that resulted in my loss of job and high medical expenses. This resulted in me defaulting on many of my loans and credits (Hdfc one of them). I paid as much as i could from my savings when recovery or collection agents came to my place till january or february of 2019 or so.
          But amounting bills and expense prohibited me from making those payment. My cibil score took a drastic hit and i was trying hard to find a job and make ends meet.
          Today (Sept 27 2019) a recovery agent by the name of farhat representing the bank called up my father who is 73 years old and threatened him with goons. Then she spoke to my wife and insulted her badly calling her names as i was unavailable.
          My wife gave me her number and i called up the lady. She was extremely rude. Threatened me with police lock up and sending boys to my home for recovery. I informed her she is crossing a line and can not threaten me so. But my words fell on deaf ears. She then proceeded to make fun of my father's religious practices and insulted my wife. When i informed her the call is getting recorded and asked her to repeat she did not do so.
          The number she called from [protected].

          Please help from this tough situation. I can not say of i will be able to pay off the bank. I am willing to comply with indian laws and will abide with court decisions if bank prosecutes me.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Anuj415
            from Hyderabad, Telangana
            Sep 27, 2019
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            Resolved

            Address: Bangalore, Karnataka

            Hi team,
            This is to inform you that i ordered two product in which i returned one product to myntra on 12 sep. (Order no:[protected]-4248901).

            We would like to inform you that your refund is successfully processed into your source account. For your reference we have listed out bank reference number/s.
            As we see, refund has been processed on sep 12, it will take 7-10 days to reflect in the source account.

            Amount - rs. - 1035.00- bank reference number is[protected]
            Nov 4, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 29, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Nadia
            HDFC Bank Customer Assistance
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              S
              Saurabh Ahlawat
              from Mumbai, Maharashtra
              Sep 27, 2019
              Resolved
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              Address: Moradabad, Uttar Pradesh

              I am a goverment servent and want to open a saving account in hdfc bank so i visited hdfc branch on 26 sep they said that they would call me.
              After that i applied online for opening account on 26 sep.
              Today 27 sep bank representative called me and said that i am not able to open an account.
              Because my resident is out of the bank service range.
              I want to know what is the bank service range distance.
              Please guide me its urgent.
              Can i have an account in hdfc or not.
              Oct 30, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 27, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the Account Application No. and complete address of the Branch along with required details. Visit here https://bit.ly/2Hqff0y for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Preethi
              HDFC Bank Customer Assistance
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                P
                Parashram namdev dighe
                from Mumbai, Maharashtra
                Sep 27, 2019
                Resolved
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                Resolved

                credit card settlement

                Address: At post patmori tel dindori dist nashik, Nashik, Maharashtra, 422202
                Website: consumercomplaints.in

                Sir, muje hdfc bank ki tarf se credit card diya gaya tha ek saal se mai use kar raha hu lekin mere personal problem ki vaje se mai sir 8 mahine se minimum amount pay karta aaya hu mere pass ek baar sab payment karne ke liye paise nai hai isliye bank muje settlement de to mai aage card achi tarh use kar paunga muje bank ki tarf se charges ke bare me bataya nai gaya tha aaj muje minimum amount bharne ke liye bhi paise nai hai mai ab pura fas...
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                Kris hnan
                from Chennai, Tamil Nadu
                Sep 26, 2019
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu

                I applied for a hdfc fasttag on 21 st sep 2019. I received confirmation and activation details through sms. But i did not receive the tag physically. I enquired through the toll no. They said application is in progress only. They asked me to send all documents again through email. I decided to cancel my application due to poor response. But even cancellation is a long process, refund is thru dd and penalty of 100 is charged. Extremely poor service.
                Aug 6, 2021
                Complaint marked as Resolved 
                Dear Customer,

                Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                -Anay
                HDFC BANK Customer Assistance
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                  P
                  Parashram namdev dighe
                  from Mumbai, Maharashtra
                  Sep 26, 2019
                  Resolved
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                  Address: At post parmori tel dindori dist nashik, Nashik, Maharashtra, 422202

                  Mai Hdfc bank ka purana customer hu bank ne muje call ke jariye credit card offer kiya tha mai ek kisan hu muje puri jankari nai mili thi mai 8 mahine se minimum payment karta aaya hu mere pass paise nai hai halat bekar hai mai pura payment nai kar pa raha hu muje bank settlement de customer id 72871298 credit card last 1611 mere kisaan loan bi hai
                  Sep 27, 2019
                  Complaint marked as Resolved 
                  Customer id 72871298 credit Card last 1611 mobile 9422941436 email [email protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    George Chettupuzha
                    from Bengaluru, Karnataka
                    Sep 26, 2019
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                    Address: 560103

                    I applied for a FAs tag thru HDFC Bank on the 7th of August 2019. I made my payment thru my debit card. after payment I did not get any reference number so I called up their help line. I was told to wait for 15 days. after 15 days I contacted their representative to check on the same and she told me it takes time so to wait for one more weeks. After three weeks i call he up again and she tells me that without a reference number she cannot help me. I then contact my branch manager to help me out. apart from asking for many details ts now 26 th of september and they have not found a solution.
                    they confirm that my card has been debited for 500 ruppees for FAS tag, however i am surprised that till now they havenot been able to solve my issue nor refund my money back. I looked uptheir website to raise a complaint so I could then write to the banking ombudsman, but their web site does not have any drop down relating to FAS tag complaints. what is concerning is that i made the payment thru HDFC debit card itself and still they are unable to do anyting. I am very sure there are many customers like me who have lost their money but since the amoutn is just 500 they hesitate to take this up with higher authorities. request your help
                    Dear Customer,

                    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                    Amitha
                    HDFC Bank Customer Assistance
                    amitha, i have applied thru HDFC bank and HDFC bank has devited this amount from my bank. fas tag is facilitated by HDFC, wht should i approach anyone else.

                    clearly HDFC bank is now washing thir hands off this issue. looking at all the other complaints, the reply you give is the same??
                    I have applied for Fastag through HDFC NetBanking on 09/10/2019. Required amount has been deducted but still did not receive Fastag. Tried calling their helpline number but still no response.
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                      M
                      mm07
                      from Thasra, Gujarat
                      Sep 26, 2019
                      Resolved
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                      Resolved

                      I received a message from hdfc as follows:

                      “dear customer mandate reference no: hdfc[protected] issued to edunetwork private limited with value rs. 798.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.”

                      I have not applied for any such thing. Kindly help me resolve this issue.
                      Oct 28, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 27, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Kindly write to us at (https://bit.ly/2Lzhyn3) mentioning your registered contact details along with the message received, to enable us to check. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        S
                        sayed aman
                        from Renukut, Uttar Pradesh
                        Sep 26, 2019
                        Resolved
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                        Resolved

                        Address: 2/318 sector - h jankipuram lucknow, Lucknow, Uttar Pradesh, 226021

                        My name is sayed shahnewaz akhter i need to know who is this agent of this policy. Plicy no.2083871and plan is classic assured pluse. Please provide me with his name and number because he was cheating me to against this policy. And he was done the wrong commitment to me on behalf of this policy so first, you provide me detail of this agent. And, please
                        Nov 5, 2019
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 04, 2019
                        HDFC Life Customer Care's response
                        Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                        Pls help to arrange the call on my num [protected] regarding the transfer of pf which is pending from last two months.
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                          G
                          Gimmzz Kohli
                          from Hyderabad, Telangana
                          Sep 26, 2019
                          Resolved
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                          Resolved

                          Address: FA- 36 BASEMENT, SHIVAJI ENCLAVE RAJOURI GARDEN, New Delhi, Delhi, 110027

                          I got call from credit card department regarding my pending payment and i told him i ll get it done today, i got busy in some work and got call again after 2 hrs and the executive started abusing. Who the hell gave you that right. If i delay my payment i ll pay late fee i ll pay interest. H. D. F. C has hired worst staff, who dont even know how to talk. Mr raman yaduvanshi called me from credit card department and threatened me that he has my address and ll send goons to beat me. H. D. F. C please maintain your standard and hire good staff not cheap illiterate people who dont know how to talk.
                          Oct 31, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 26, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            M
                            Mithilesh1989
                            from Delhi, Delhi
                            Sep 26, 2019
                            Resolved
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                            Resolved

                            Cancellation of one assist membership
                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1999/- from my credit card number ending with 4966 without my concern on date:24/09/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1999/-

                            One assist membership id «field29»
                            Name :- mithilesh milind bhosale
                            Mobile no. :- [protected]
                            Credit card number ending :- 4966
                            Oct 1, 2019
                            Complaint marked as Resolved 
                            Na
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Mithilesh,

                            Greetings from OneAssist!!!

                            We are sorry to see you go.

                            We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                            We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                            Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                            We appreciate your patience in the interim.

                            Regards

                            Team OneAssist
                            Mithilesh1989's [Complaint's author] reply, Sep 27, 2019
                            Get my complaint removed from here.
                            Date 13 Sep 2019 Ref.[protected] through netbanking 400 rupees debit
                            narration Adress- lqqxs4ufbn72dpg2/payuindia

                            payment not revert in my Current account no [protected]

                            pls give a solution
                            Mithilesh1989's [Complaint's author] reply, Sep 27, 2019
                            What is this?
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                              poulraj samuel
                              from Ernakulam, Kerala
                              Sep 26, 2019
                              Resolved
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                              Resolved

                              release of lien amount asap

                              Hi

                              Myself poulraj s

                              Customer id[protected]

                              I am facing financial crysis recently so i was unable to make any payment. I have appointed financial institute to make payment on my behalf.

                              I never missed paying bills on the past.

                              I had sent an official legal letter stating they are acting on my behalf as attorney. And that financial institute has sent legal letter to...
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                              p.p161190
                              from Mumbai, Maharashtra
                              Sep 26, 2019
                              Resolved
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                              Resolved

                              Address: 560029

                              Hi the credit card collection team is continiously harasing my family my friends and the lady name is asha. She is continiously calling my hr olso in all the offices. Please do the needfull asap. This is her number [protected]. This lady is using abbusive words which is unethical as any one will submit the amount what he/ she have spent. She donot even listen to the things.
                              Oct 31, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 26, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC BANK Customer Assistance
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                                S
                                sureshp shukla
                                Sep 26, 2019
                                Resolved
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                                Resolved

                                I have applied hdfc fastag through online and made payment of 500 inr the reference number of the application is hfr242813 i have uploaded copy of the final document and rc/aadhaar, pancard and since then there is no update.

                                There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                                I have been with hdfc for 15 years now credit card, and this is the worst moment with them.
                                The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status. And dispatch my fastag card immidieatly.
                                Thank
                                Suresh shukla
                                [protected]
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Dear Customer,

                                We like to confirm that the TAG is to your mailing address by Blue dart Courier AWB number [protected] on October 03, 2019.

                                You will receive the same within 7 working days from the date of dispatch.

                                For any further assistance please feel free to email us at fastag.[protected]@insolutionsglobal.com

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  S
                                  Sd1507
                                  from Delhi, Delhi
                                  Sep 26, 2019
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                                  Address: B/07 POOJA VIEW, MANDIR FALIA, AMLI, SILVASSA, 396230

                                  I am suryadeep shukla i closed my dues of jumbo loan credit card ending with 9321 on 19/09/2019 amt 85947, customer care of hdfc he told me when you will close your dues in maximum 7 days you will get noc from us automatically but after 1 week i did not received noc from them i wrote a letter & email them many times with reminder.

                                  Thanking you
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 26, 2019
                                  Updated by Sd1507
                                  Not receied NOC yet
                                  Oct 01, 2019
                                  Updated by Sd1507
                                  NOC not received yet. Please mail immediately
                                  Verified Support
                                  Oct 03, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We wish to inform you that, as, on the date, there are nil dues o your jumbo loan account number ending with 9321.

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  Oct 03, 2019
                                  Updated by Sd1507
                                  Sir I need certificate of no due ..not information
                                  NOC not received yet...
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                                    Blazeplastics
                                    from Gurgaon, Haryana
                                    Sep 26, 2019
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                                    Address: Amritsar, Punjab, 143115

                                    Hi. I tried making my electricity bill payment on pspcl wesbite using hdfc payment gateway.

                                    The web page produced fault. But funds got deducted from my bank account and did not reflect my pspcl account.

                                    Request you to kindly resolve the matter

                                    Transaction date: 25-sep, 2019
                                    Pspcl account number: a42ms420124l
                                    Pspcl account name: blaze industries
                                    Andhra bank account number: [protected]
                                    Amount : 1, 00, 000
                                    Reference number on bank statement: ib/toml/[protected]/[protected]
                                    Contact number: [protected]

                                    Thanking you
                                    Inder
                                    HDFC Bank customer support has been notified about the posted complaint.
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