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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
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18420
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HDFC Bank reviews & complaints page 647

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P
Parashram namdev dighe
from Mumbai, Maharashtra
Sep 27, 2019
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credit card settlement

Address: At post patmori tel dindori dist nashik, Nashik, Maharashtra, 422202
Website: consumercomplaints.in

Sir, muje hdfc bank ki tarf se credit card diya gaya tha ek saal se mai use kar raha hu lekin mere personal problem ki vaje se mai sir 8 mahine se minimum amount pay karta aaya hu mere pass ek baar sab payment karne ke liye paise nai hai isliye bank muje settlement de to mai aage card achi tarh use kar paunga muje bank ki tarf se charges ke bare me bataya nai gaya tha aaj muje minimum amount bharne ke liye bhi paise nai hai mai ab pura fas...
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Kris hnan
from Chennai, Tamil Nadu
Sep 26, 2019
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Address: Chennai, Tamil Nadu

I applied for a hdfc fasttag on 21 st sep 2019. I received confirmation and activation details through sms. But i did not receive the tag physically. I enquired through the toll no. They said application is in progress only. They asked me to send all documents again through email. I decided to cancel my application due to poor response. But even cancellation is a long process, refund is thru dd and penalty of 100 is charged. Extremely poor service.
Aug 6, 2021
Complaint marked as Resolved 
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC BANK Customer Assistance
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    P
    Parashram namdev dighe
    from Mumbai, Maharashtra
    Sep 26, 2019
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    Address: At post parmori tel dindori dist nashik, Nashik, Maharashtra, 422202

    Mai Hdfc bank ka purana customer hu bank ne muje call ke jariye credit card offer kiya tha mai ek kisan hu muje puri jankari nai mili thi mai 8 mahine se minimum payment karta aaya hu mere pass paise nai hai halat bekar hai mai pura payment nai kar pa raha hu muje bank settlement de customer id 72871298 credit card last 1611 mere kisaan loan bi hai
    Sep 27, 2019
    Complaint marked as Resolved 
    Customer id 72871298 credit Card last 1611 mobile 9422941436 email [email protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      G
      George Chettupuzha
      from Bengaluru, Karnataka
      Sep 26, 2019
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      Address: 560103

      I applied for a FAs tag thru HDFC Bank on the 7th of August 2019. I made my payment thru my debit card. after payment I did not get any reference number so I called up their help line. I was told to wait for 15 days. after 15 days I contacted their representative to check on the same and she told me it takes time so to wait for one more weeks. After three weeks i call he up again and she tells me that without a reference number she cannot help me. I then contact my branch manager to help me out. apart from asking for many details ts now 26 th of september and they have not found a solution.
      they confirm that my card has been debited for 500 ruppees for FAS tag, however i am surprised that till now they havenot been able to solve my issue nor refund my money back. I looked uptheir website to raise a complaint so I could then write to the banking ombudsman, but their web site does not have any drop down relating to FAS tag complaints. what is concerning is that i made the payment thru HDFC debit card itself and still they are unable to do anyting. I am very sure there are many customers like me who have lost their money but since the amoutn is just 500 they hesitate to take this up with higher authorities. request your help
      Dear Customer,

      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

      Amitha
      HDFC Bank Customer Assistance
      amitha, i have applied thru HDFC bank and HDFC bank has devited this amount from my bank. fas tag is facilitated by HDFC, wht should i approach anyone else.

      clearly HDFC bank is now washing thir hands off this issue. looking at all the other complaints, the reply you give is the same??
      I have applied for Fastag through HDFC NetBanking on 09/10/2019. Required amount has been deducted but still did not receive Fastag. Tried calling their helpline number but still no response.
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        M
        mm07
        from Thasra, Gujarat
        Sep 26, 2019
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        Resolved

        I received a message from hdfc as follows:

        “dear customer mandate reference no: hdfc[protected] issued to edunetwork private limited with value rs. 798.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.”

        I have not applied for any such thing. Kindly help me resolve this issue.
        Oct 28, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 27, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly write to us at (https://bit.ly/2Lzhyn3) mentioning your registered contact details along with the message received, to enable us to check. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Nadia
        HDFC Bank Customer Assistance
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          S
          sayed aman
          from Renukut, Uttar Pradesh
          Sep 26, 2019
          Resolved
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          Resolved

          Address: 2/318 sector - h jankipuram lucknow, Lucknow, Uttar Pradesh, 226021

          My name is sayed shahnewaz akhter i need to know who is this agent of this policy. Plicy no.2083871and plan is classic assured pluse. Please provide me with his name and number because he was cheating me to against this policy. And he was done the wrong commitment to me on behalf of this policy so first, you provide me detail of this agent. And, please
          Nov 5, 2019
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Oct 04, 2019
          HDFC Life Customer Care's response
          Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
          Pls help to arrange the call on my num [protected] regarding the transfer of pf which is pending from last two months.
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            G
            Gimmzz Kohli
            from Hyderabad, Telangana
            Sep 26, 2019
            Resolved
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            Resolved

            Address: FA- 36 BASEMENT, SHIVAJI ENCLAVE RAJOURI GARDEN, New Delhi, Delhi, 110027

            I got call from credit card department regarding my pending payment and i told him i ll get it done today, i got busy in some work and got call again after 2 hrs and the executive started abusing. Who the hell gave you that right. If i delay my payment i ll pay late fee i ll pay interest. H. D. F. C has hired worst staff, who dont even know how to talk. Mr raman yaduvanshi called me from credit card department and threatened me that he has my address and ll send goons to beat me. H. D. F. C please maintain your standard and hire good staff not cheap illiterate people who dont know how to talk.
            Oct 31, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

            -Nadia
            HDFC Bank Customer Assistance
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              M
              Mithilesh1989
              from Delhi, Delhi
              Sep 26, 2019
              Resolved
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              Cancellation of one assist membership
              I am a hdfc bank credit card holder. The bank has auto debited rs. 1999/- from my credit card number ending with 4966 without my concern on date:24/09/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1999/-

              One assist membership id «field29»
              Name :- mithilesh milind bhosale
              Mobile no. :- [protected]
              Credit card number ending :- 4966
              Oct 1, 2019
              Complaint marked as Resolved 
              Na
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Mithilesh,

              Greetings from OneAssist!!!

              We are sorry to see you go.

              We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

              We appreciate your patience in the interim.

              Regards

              Team OneAssist
              Mithilesh1989's [Complaint's author] reply, Sep 27, 2019
              Get my complaint removed from here.
              Date 13 Sep 2019 Ref.[protected] through netbanking 400 rupees debit
              narration Adress- lqqxs4ufbn72dpg2/payuindia

              payment not revert in my Current account no [protected]

              pls give a solution
              Mithilesh1989's [Complaint's author] reply, Sep 27, 2019
              What is this?
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                P
                poulraj samuel
                from Ernakulam, Kerala
                Sep 26, 2019
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                Resolved

                release of lien amount asap

                Hi

                Myself poulraj s

                Customer id[protected]

                I am facing financial crysis recently so i was unable to make any payment. I have appointed financial institute to make payment on my behalf.

                I never missed paying bills on the past.

                I had sent an official legal letter stating they are acting on my behalf as attorney. And that financial institute has sent legal letter to...
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                P
                p.p161190
                from Mumbai, Maharashtra
                Sep 26, 2019
                Resolved
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                Resolved

                Address: 560029

                Hi the credit card collection team is continiously harasing my family my friends and the lady name is asha. She is continiously calling my hr olso in all the offices. Please do the needfull asap. This is her number [protected]. This lady is using abbusive words which is unethical as any one will submit the amount what he/ she have spent. She donot even listen to the things.
                Oct 31, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 26, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC BANK Customer Assistance
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                  S
                  sureshp shukla
                  Sep 26, 2019
                  Resolved
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                  Resolved

                  I have applied hdfc fastag through online and made payment of 500 inr the reference number of the application is hfr242813 i have uploaded copy of the final document and rc/aadhaar, pancard and since then there is no update.

                  There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                  I have been with hdfc for 15 years now credit card, and this is the worst moment with them.
                  The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status. And dispatch my fastag card immidieatly.
                  Thank
                  Suresh shukla
                  [protected]
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Dear Customer,

                  We like to confirm that the TAG is to your mailing address by Blue dart Courier AWB number [protected] on October 03, 2019.

                  You will receive the same within 7 working days from the date of dispatch.

                  For any further assistance please feel free to email us at fastag.[protected]@insolutionsglobal.com

                  -Nadia
                  HDFC Bank Customer Assistance
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                    S
                    Sd1507
                    from Delhi, Delhi
                    Sep 26, 2019
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                    Address: B/07 POOJA VIEW, MANDIR FALIA, AMLI, SILVASSA, 396230

                    I am suryadeep shukla i closed my dues of jumbo loan credit card ending with 9321 on 19/09/2019 amt 85947, customer care of hdfc he told me when you will close your dues in maximum 7 days you will get noc from us automatically but after 1 week i did not received noc from them i wrote a letter & email them many times with reminder.

                    Thanking you
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 26, 2019
                    Updated by Sd1507
                    Not receied NOC yet
                    Oct 01, 2019
                    Updated by Sd1507
                    NOC not received yet. Please mail immediately
                    Verified Support
                    Oct 03, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We wish to inform you that, as, on the date, there are nil dues o your jumbo loan account number ending with 9321.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Oct 03, 2019
                    Updated by Sd1507
                    Sir I need certificate of no due ..not information
                    NOC not received yet...
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                      B
                      Blazeplastics
                      from Gurgaon, Haryana
                      Sep 26, 2019
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                      Address: Amritsar, Punjab, 143115

                      Hi. I tried making my electricity bill payment on pspcl wesbite using hdfc payment gateway.

                      The web page produced fault. But funds got deducted from my bank account and did not reflect my pspcl account.

                      Request you to kindly resolve the matter

                      Transaction date: 25-sep, 2019
                      Pspcl account number: a42ms420124l
                      Pspcl account name: blaze industries
                      Andhra bank account number: [protected]
                      Amount : 1, 00, 000
                      Reference number on bank statement: ib/toml/[protected]/[protected]
                      Contact number: [protected]

                      Thanking you
                      Inder
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        K.P. Thomas
                        from Noida, Uttar Pradesh
                        Sep 26, 2019
                        Resolved
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                        Resolved

                        Address: Kollam, Kerala

                        Sir,
                        I took a two wheeler loan vide account no 56843106, there is an one month instalment is pending that is rs. 2850.
                        Some of your executives went home, they threatened my mothe and sister in law.
                        My mother is a widow at the age of 83 years, they asked her money if don't give we will file a case against you.
                        On mr. Arun was among them l told him as early as possible i will put the money in your sbi account, even though the went my home when ladies are alone.
                        I neex the clarification from the bank immediately, till then l will not do any tranaction, if not l will go further.
                        Nov 1, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          S
                          Sony Paul
                          from Delhi, Delhi
                          Sep 26, 2019
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                          I am using hdfc salary account since last 4years ([protected]) also salary not coming in last 2 years because iam changed job. This month i got deducted 328.52 rupees on 5 sep 19 and 363.68 on 11 sep 19. Regarding this i called customer care they told me your account type changed you need to keep 10000 minimum balance on this otherwise you will get maintenance charge in every month. I have no information regarding this before until i called him i also try to close this account but they told me to go to the branch in noida for closing account it 90km away from me. So i requested you to please do needful to get back the money
                          HDFC Bank customer support has been notified about the posted complaint.
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                            H
                            hmastan
                            from Bengaluru, Karnataka
                            Sep 26, 2019
                            Resolved
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                            Resolved

                            Address: Richmond Circle, Bangalore, 560001

                            Sir, i had hdfc cc and was paying all my dues correctly, but due 2 some personal problms, got stuck with cc bill payment, went 4 settlement in 6 emis, i paid 5 and last 1 couldn't pay on time, one exec told me 2 pay in smaller emis, i cleared all, now they tell it has bcom invalid, no noc, have 2 go for new settlemnt, which is again more, pls help.
                            Oct 31, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 26, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              R
                              Rakeshrider03
                              from Mumbai, Maharashtra
                              Sep 26, 2019
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                              Address: Anand vihar clony verka, Near rana madical store, Amritsar, Punjab, 143501

                              Dear sir I am Rakesh Kumar at Amritsar my account no -[protected] HDFC Bank my other corporation bank 1000rs Mony transfer date-25/09/2019 Mony not credit corporation bank acout-[protected] please my account HDFC Bank credit my saving account [protected]
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                                jothidharshan
                                from Mumbai, Maharashtra
                                Sep 25, 2019
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                                Address: 641017

                                Sir,
                                Please send me a copy of the' customer signed card holder agreement' with 'customer signed t&c' and 'customer signed application' for the hdfc bank credit card no [protected] as soon as possible urgently. I would also request you to please send me the split up details of total usage amount (Purchase amount) at the ending date of 09.07.2018 forthe above mentioned credit card.
                                My details are mentioned below.

                                Name: jothikumar, tangedco ltd, o/o exe enginee, pudiyalur
                                Thudiyalur, coimbatore-641017 (As per hdfc bank records)
                                Credit card number : [protected]
                                Name:- not mentioned-

                                Regards,
                                Jothikumar
                                Mobile no. [protected]
                                Oct 29, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 26, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                With regard to your credit card, we request you to contact our Debt manager at[protected]/4526202.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Several time I conduct the officials Mr, Santhosh (Mobil no.[protected]) and Mr.Perumal (mobil no.[protected])HDFC bank credit card Division-Coimbatore-641043 . But They are not any responsible for this issues.
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                                  rahulk079
                                  from Delhi, Delhi
                                  Sep 25, 2019
                                  Resolved
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                                  Resolved

                                  Address: Flat # 483 Bldg # 17 Ekata Nagar, Gokhale, Pune, Maharashtra, 411016

                                  Myself rahul kamble from pune.
                                  My hdfc bank account number is [protected] customer number 26341523 and my credit card number is [protected] and my hdfc bank credit card jumbo loan number is 360825xxxx1632
                                  I have a credit card with hdfc bank and i also availed the jumbo & insta loan against it. And i was paying my bills on time with the bank till jan, 19. There was a medical emergency in my family and since i am the only earning member i had to look after it hence failed to pay the credit card dues on time. But i paid the credit card bills with huge late payment charges. I paid rs. 15000 in march, april & may 2019 though they hold my salary for may 2019. How come they hold my salary. This is ridicules.
                                  I am going to consumer court and will do every possible thing to get my salary back.
                                  The collection executive and collection tele callers talks in very cheap language. They visit my home and talk harshly with my wife. This is so pathetic. Hdfc is losing the standard. This lady from hdfc credit card collection and the recovery guy are the threats to my life sometimes i think that i should hang myself.
                                  I must say that the hdfc bank is the worst bank in india. I will never suggest or recommend to buy any product of hdfc to my relatives, colleagues and friends. And i will also do the same.
                                  Oct 29, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 26, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to contact our Debt Management officers at[protected]/41467902 with regard to your credit card outstanding or for any further clarifications.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Priyesh makadia
                                    from Pune, Maharashtra
                                    Sep 25, 2019
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411046

                                    I have been using hdfc credit card from almost 1 year. But i was surprised when i checked my cibil score on cibil.com. There is no update on my hdfc account ever. Even in payment history by month it display 0 for each month, that mean i have not paid my credit card bill till now according to cibil, i have paid all my bills before due date. I have contacted hdfc regarding it and they told me that it is updated. But still its not updated. Because of this my cibil is low, due to which i can't even get a loan, who will be responsible for this? I want hdfc to resolve my problem as early as possible and you have to take responsibility to improve my cibil score. Even i can't find proper transfer statement online in my account. It only display of last month. I want detail statement of my account from the day my account was created in my email
                                    My details are :
                                    Credit card ending from : 4420
                                    Name : priyesh makadia
                                    Mobile: [protected]
                                    Email: [protected]@gmail.com
                                    Nov 1, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 26, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your concern with us along with the complete copy of your CIBIL report. Please mention reference number TT[protected]along with the requested details for us to help you with the solution. Once you receive the auto-generated acknowledgment, please share the attachment.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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