HDFC Bank Complaints & Reviews

I applied for a FAs tag thru HDFC Bank on the 7th of August 2019. I made my payment thru my debit card. after payment I did not get any reference number so I called up their help line. I was told to wait for 15 days. after 15 days I contacted their representative to check on the same and she told me it takes time so to wait for one more weeks. After three weeks i call he up again and she tells me that without a reference number she cannot help me. I then contact my branch manager to help me out. apart from asking for many details ts now 26 th of september and they have not found a solution.
they confirm that my card has been debited for 500 ruppees for FAS tag, however i am surprised that till now they havenot been able to solve my issue nor refund my money back. I looked uptheir website to raise a complaint so I could then write to the banking ombudsman, but their web site does not have any drop down relating to FAS tag complaints. what is concerning is that i made the payment thru HDFC debit card itself and still they are unable to do anyting. I am very sure there are many customers like me who have lost their money but since the amoutn is just 500 they hesitate to take this up with higher authorities. request your help

I received a message from hdfc as follows:

“dear customer mandate reference no: hdfc[protected] issued to edunetwork private limited with value rs. 798.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.”

I have not applied for any such thing. Kindly help me resolve this issue.

My name is sayed shahnewaz akhter i need to know who is this agent of this policy. Plicy no.2083871and plan is classic assured pluse. Please provide me with his name and number because he was cheating me to against this policy. And he was done the wrong commitment to me on behalf of this policy so first, you provide me detail of this agent. And, please

I got call from credit card department regarding my pending payment and i told him i ll get it done today, i got busy in some work and got call again after 2 hrs and the executive started abusing. Who the hell gave you that right. If i delay my payment i ll pay late fee i ll pay interest. H. D. F. C has hired worst staff, who dont even know how to talk. Mr raman yaduvanshi called me from credit card department and threatened me that he has my address and ll send goons to beat me. H. D. F. C please maintain your standard and hire good staff not cheap illiterate people who dont know how to talk.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1999/- from my credit card number ending with 4966 without my concern on date:24/09/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1999/-

One assist membership id «field29»
Name :- mithilesh milind bhosale
Mobile no. :- [protected]
Credit card number ending :- 4966

Hi

Myself poulraj s

Customer id[protected]

I am facing financial crysis recently so i was unable to make any payment. I have appointed financial institute to make payment on my behalf.

I never missed paying bills on the past.

I had sent an official legal letter stating they are acting on my behalf as attorney. And that financial institute has sent legal letter to...

Hi the credit card collection team is continiously harasing my family my friends and the lady name is asha. She is continiously calling my hr olso in all the offices. Please do the needfull asap. This is her number [protected]. This lady is using abbusive words which is unethical as any one will submit the amount what he/ she have spent. She donot even listen to the things.

I have applied hdfc fastag through online and made payment of 500 inr the reference number of the application is hfr242813 i have uploaded copy of the final document and rc/aadhaar, pancard and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 15 years now credit card, and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status. And dispatch my fastag card immidieatly.
Thank
Suresh shukla
[protected]

I am suryadeep shukla i closed my dues of jumbo loan credit card ending with 9321 on 19/09/2019 amt 85947, customer care of hdfc he told me when you will close your dues in maximum 7 days you will get noc from us automatically but after 1 week i did not received noc from them i wrote a letter & email them many times with reminder.

Thanking you

Hi. I tried making my electricity bill payment on pspcl wesbite using hdfc payment gateway.

The web page produced fault. But funds got deducted from my bank account and did not reflect my pspcl account.

Request you to kindly resolve the matter

Transaction date: 25-sep, 2019
Pspcl account number: a42ms420124l
Pspcl account name: blaze industries
Andhra bank account number: [protected]
Amount : 1, 00, 000
Reference number on bank statement: ib/toml/[protected]/[protected]
Contact number: [protected]

Thanking you
Inder

Sir,
I took a two wheeler loan vide account no 56843106, there is an one month instalment is pending that is rs. 2850.
Some of your executives went home, they threatened my mothe and sister in law.
My mother is a widow at the age of 83 years, they asked her money if don't give we will file a case against you.
On mr. Arun was among them l told him as early as possible i will put the money in your sbi account, even though the went my home when ladies are alone.
I neex the clarification from the bank immediately, till then l will not do any tranaction, if not l will go further.

I am using hdfc salary account since last 4years ([protected]) also salary not coming in last 2 years because iam changed job. This month i got deducted 328.52 rupees on 5 sep 19 and 363.68 on 11 sep 19. Regarding this i called customer care they told me your account type changed you need to keep 10000 minimum balance on this otherwise you will get maintenance charge in every month. I have no information regarding this before until i called him i also try to close this account but they told me to go to the branch in noida for closing account it 90km away from me. So i requested you to please do needful to get back the money

Sir, i had hdfc cc and was paying all my dues correctly, but due 2 some personal problms, got stuck with cc bill payment, went 4 settlement in 6 emis, i paid 5 and last 1 couldn't pay on time, one exec told me 2 pay in smaller emis, i cleared all, now they tell it has bcom invalid, no noc, have 2 go for new settlemnt, which is again more, pls help.

Dear sir I am Rakesh Kumar at Amritsar my account no -[protected] HDFC Bank my other corporation bank 1000rs Mony transfer date-25/09/2019 Mony not credit corporation bank acout-[protected] please my account HDFC Bank credit my saving account [protected]

Sir,
Please send me a copy of the' customer signed card holder agreement' with 'customer signed t&c' and 'customer signed application' for the hdfc bank credit card no [protected] as soon as possible urgently. I would also request you to please send me the split up details of total usage amount (Purchase amount) at the ending date of 09.07.2018 forthe above mentioned credit card.
My details are mentioned below.

Name: jothikumar, tangedco ltd, o/o exe enginee, pudiyalur
Thudiyalur, coimbatore-641017 (As per hdfc bank records)
Credit card number : [protected]
Name:- not mentioned-

Regards,
Jothikumar
Mobile no. [protected]

Myself rahul kamble from pune.
My hdfc bank account number is [protected] customer number 26341523 and my credit card number is [protected] and my hdfc bank credit card jumbo loan number is 360825xxxx1632
I have a credit card with hdfc bank and i also availed the jumbo & insta loan against it. And i was paying my bills on time with the bank till jan, 19. There was a medical emergency in my family and since i am the only earning member i had to look after it hence failed to pay the credit card dues on time. But i paid the credit card bills with huge late payment charges. I paid rs. 15000 in march, april & may 2019 though they hold my salary for may 2019. How come they hold my salary. This is ridicules.
I am going to consumer court and will do every possible thing to get my salary back.
The collection executive and collection tele callers talks in very cheap language. They visit my home and talk harshly with my wife. This is so pathetic. Hdfc is losing the standard. This lady from hdfc credit card collection and the recovery guy are the threats to my life sometimes i think that i should hang myself.
I must say that the hdfc bank is the worst bank in india. I will never suggest or recommend to buy any product of hdfc to my relatives, colleagues and friends. And i will also do the same.

I have been using hdfc credit card from almost 1 year. But i was surprised when i checked my cibil score on cibil.com. There is no update on my hdfc account ever. Even in payment history by month it display 0 for each month, that mean i have not paid my credit card bill till now according to cibil, i have paid all my bills before due date. I have contacted hdfc regarding it and they told me that it is updated. But still its not updated. Because of this my cibil is low, due to which i can't even get a loan, who will be responsible for this? I want hdfc to resolve my problem as early as possible and you have to take responsibility to improve my cibil score. Even i can't find proper transfer statement online in my account. It only display of last month. I want detail statement of my account from the day my account was created in my email
My details are :
Credit card ending from : 4420
Name : priyesh makadia
Mobile: [protected]
Email: [protected]@gmail.com

Sir/madam :, i am annapoorani i have a 2 wheeler loan a/c in hdfc a/c. No:92601261, i paid the my 1st due amount on 9th sep, no one explain the loan due date, i paid the loan amt on 9th september but my actual due date is 4th that day bank staff call and informed me to pay the 300 for late fee.. I paid the ect 300 for late fee after few days i received the msg 290 amount was still pending. I think this is a communication problem of bank and loan dept basically no one explain the date of payment and late fee... So please refund my rs.300 and cancel the 290 due amount... Thanking you...!

My wallet id is debited 2 times in a toll plaza falsely. My car was not passed on same toll plaza on same dates and time. When i called the hdfctoll free customer care, they told to send a complaint to mail id : fastag. [protected]@insolutionsglobal.com. I sent a mail on 14th september'19 and informed same to tollfree cutomer care. They informed to call after 48 hours. When i called again at 18th september'19, they said the same mail is not received. I forwarded the same mail again. When i called toll free no. On 21st september'19 they told to submit the original rc copy, images of car. I forwarded same on 21st september'19. Again i called tollfree no. On 25th september'19, they told they have not received any mail and asked to forward the details again on 25th september'19. I sent a mail again on 25th september'19.
The hdfc fastag team seems very irresponsible on this. I have sbi fastag for my other vehicle. I have not faced any similar issues.

Vinod. P.
Moble : [protected]

Had purchased the hdfc life (Super income plan) from the devdayal road branch at mulund (West) in mumbai.

I went to the bank on the 23 rd august to pay my yearly premium. The hdfc staff who i would interact with earlier have shifted to other branch and a entire new staff was introduced. A person named mr pradeep came forward to help. And i was waiting for him to revert with the solution. After almost an hour of waiting, when i asked him what happened, he threw my phone (He was using y phone to speak to his hdfc life opertion team) and asked me to get it done on my own. My phone screen has had a crack since then.

I did esclate it to his team leader mr rehan khan and respective branch manager ms preeti and to our surprise, both just had an very informal aaproach to the incident.

After 15 days i went to the hdfc bank branch and tried getting the final solution and its since then i have been only getting stories. I have recorded most of my conversations with these self proclaimed bankers.

Plan to esclate it to the rbi, as its my hard earned money which is at risk.