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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 643

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G
govardhani c
from Mumbai, Maharashtra
Oct 4, 2019
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Address: Chennai, Tamil Nadu

I have transferred 10000 rs to my friend mobile number in payzapp, where he don't have the payzapp. My money got deducted from my credit card and my friend also not received the money. I don't where it got stuck. I tried reaching payzapp customer care but no response from their end if i tried reaching out hdfc bank customer care they are telling to reach payzapp customer care, now where to go if they have not received the complaint. Please resolve this issue.
Nov 26, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

Anay
HDFC Bank Consumer Assistance
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    H
    hitesh_kmr
    from Mumbai, Maharashtra
    Oct 4, 2019
    Resolved
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    Resolved

    Address: GK-II, New Delhi, New Delhi, Delhi

    Hi,

    I had joined hdfc bank, gk-ii branch, new delhi on contractual basis on doj 8-aug-2005.
    My employee id was 43748.

    I have not received my pf a/c no. Even though deduction in the salary was made for pf.

    Request to kindly provide my pf no. So that i can withdrawn my pf amount.

    Thanks
    Regards

    Hitesh kumar
    Emp id. 43748
    Doj 8-aug-2005

    Email : [protected]@rediffmail.com
    Nov 4, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2019
    HDFC Bank Customer Care's response
    "Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      A
      Aditya Mann
      from Mumbai, Maharashtra
      Oct 4, 2019
      Resolved
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      Resolved

      This is to give in your kind notice that there is a fraud transaction of rs.24000 from my hdfc bank account to a paytm account paytm3024646 which i have not done i want to refund my money back. The bank says that i have received otps for the transaction but there is no otps received by the bank. They are not refunding my money. I am not able to manage my expenses and in short of money. I need my money back to my account number [protected].
      Nov 6, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 05, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

      -Nadia
      HDFC Bank Customer Assistance
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        R
        RJ Vikas Dutt
        from Mumbai, Maharashtra
        Oct 4, 2019
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        Address: 118/2east moti bagh sarai rohilla delhi 110007, New Delhi, Delhi, 110007

        Respect sir/medem., i have open a current account in your bank and bank demand to me inc20a. Sir was talk to direct in mca india they told me that we had attached and link to your bank account. But till now my account is under no debit i have provided audio confirmation of mca india with branch manager shakti nagar but stil my account is not properly working i cannot transaction in my account please help me. I m unable pay salery of employee and expenses and shot out this matter as soon as possible hdfc bank shakti nagar branch not remove no debit. All the required documents are summited.
        Regards
        Its gauri entertainment pvt. Ltd
        [protected]. [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 04, 2019
        Updated by RJ Vikas Dutt
        Respect sir/medem., I have open a current account in your bank and bank demand to me inc20A . Sir was talk to direct in MCA INDIA they told me that we had attached and link to your bank account. But till now my account is under no debit I have provided audio confirmation of MCAIndia with Branch manager shakti nagar but stil my account is not properly working I cannot transaction in my account please help me and shot out this matter as soon as possible
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          S
          Srikar Mallapragada
          from Hyderabad, Telangana
          Oct 4, 2019
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          I have swiped my HDFC food card on 20-SEP-2019 at DMART, Rs. 1400/- has debited from card but transaction was failed and not yet refunded.

          email : [protected]@teksystems.com
          Company : TEKSystems
          Card(lat 4 digits) : 4226

          Note: Contacted the HDFC Customer Care several times, No response from the team as no one is picking the phone although i selected the food card plus option in IVR.
          HDFC Bank customer support has been notified about the posted complaint.
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            H
            hasnaat siddiqui
            from Delhi, Delhi
            Oct 3, 2019
            Resolved
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            Address: New Delhi, Delhi, 110030

            Hi!
            I was using credit card of hdfc from last 5 months but due to some medical emergency i was not able to make payment but was depositing minimum amount on the card account.
            But in the month of may i lost my job phone. Regarding amount to be paid or lien i have not received any call.
            On 2nd there was lien on my savings account without any prior notice after the salary was credited in my account and i am stuck with no money for the entire month.

            As there is medical emergency in my family today i am stuck with no money.

            I tried contacting credit card team no. Of time as well but no solution was provided by any of them.
            Even i offered that i will pay approx. 40-50% of outstanding on card immediately but still lady executive shouts/screams like they are the owner of bank & personally i owe them funds.
            I asked for way out from this to my relationship manager even she behaves like a general executive who won’t ready to cooperate which shows the stupidity of preferred banking program of bank. I am ready to make the regular monthly payments from now onwards as i have got a new job.
            Please release the amount you hold in my saving account asap.
            Card number 524181xxxxxx5798
            Nov 9, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 04, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarification.

            -Nadia
            HDFC Bank Customer Assistance
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              V
              Vengudupathy1976
              from Chennai, Tamil Nadu
              Oct 3, 2019
              Resolved
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              Address: 32 F2 Rajakumari illam Inspector jeyaraj street Indira nagar, 600056

              Dear sir,
              My credit card payment due date is 26.09.19.So i Full payment pay Rs.126866 in single payment on 25.09.19 itself.Payment processed through HDFC Netbanking, immediate processed and credit limit also update in credit card Account.But 26.09.19 Auto payment processed & return in netbanking and update Retun payment Fees of Rs.999 with CGST Rs.89.91 SGST RS.89.91.I see this in card account immediate complaint through Customer care.They given Request number [protected] on 27.09.19 and they explain your card already register in Auto pay, so before pay one day know so your payment not reflect in statement like that not return possible like that...Today i call customer care they inform me your request is rejected.I am angry to talk then also take request and given request number is [protected] like that...This Penalty i feel as black so i need to reverse this to my crsdit card account and give punishment to mistake done persons
              Nov 20, 2019
              Complaint marked as Resolved 
              Dear sir, My credit card Auto payment Return fees Refund but GST not return.Anyway thanks to Indian Consumer complaints forum Team. Thanks & Regards Vengudupathy
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Soumik2019
                from Mumbai, Maharashtra
                Oct 3, 2019
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                Address: Sector 3 , Salt Lake , Kolkata , West Bengal, Kolkata, West Bengal

                On 30th Sep, 2019 I brought some food items from "Day in and Day out" shop, Banshdroni. But there I was charged at a wrong amount of Rs. 1008 but when the mistake was caught, the marchant generated a void sale of same amount and gave it to me. Now 3 days have been passed still the same amount is not credited into my account. I am an account holder of HDFC bank.

                Please look into the matter.
                Nov 12, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that you have also raised your concerns at HDFC Bank Support to vide Reference Number[protected] and they had addressed your concern through E-Mail dated October 04, 2019 03:52 PM.

                If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation.

                -Nadia
                HDFC Bank Customer Assistance
                Verified Support
                Oct 07, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Please note that the disputed transaction is already reversed to your account on October 03, 2019. We have also informed about the same via email vide email Interaction ID:[protected] on October 04, 2019.

                -Nadia
                HDFC Bank Customer Assistance
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                  A
                  Abyzzz
                  from Thrissur, Kerala
                  Oct 3, 2019
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                  Address: Pottathu parambil house, Kairali Nagar , Vellanikkara, Thrissur, Kerala, 680656

                  I have HDFC Salary Account and Taken personal loan from hdfc bank on 2017. i paid every month EMI of Rs.2009/- but Last Month it got Bounced due to insufficient Funds. I have paid the EMI on the same date with penality of 649/-. Today Bank has been charged me Amount of Rs.238/-for the check Returned. what is this charges and why bank behaving this type of movement to the Account Holder from 2014/-
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    AjayGill
                    from Mohali, Punjab
                    Oct 3, 2019
                    Resolved
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                    Resolved

                    I am a hdfc consumer (A/c no [protected]) in the name of ajay pal singh gill. I dropped a cheque of rs. 65, 000/- in the drop box of hdfc, sector 70, mohali branch on 11 july 2019. That cheque was bounced due to signature mismatch. I waited till september, 2019 for the cheque to be delivered at my registered address. But till 10 sep 2019, it was not delivered. On 11 sept 2019, i went personally at my home branch (Phase 7, mohali) to inquire about the cheque and they asked me to inquire from the sector 70, mohali branch because the cheque was dropped in that branch. I went to sector 70, mohali branch.in that branch everyone was putting the responsibility on each other. No one knows in that branch that who is responsible for handling the queries related to returned cheques. I had to return without any result. I raised a complaint on 12 september 2019 to the nodal officer by sending an email at [protected]@hdfcbank.com. But i didn't got the reply. Then i raised the complaint through email to [protected]@hdfcbank.com, grievance. [protected]@hdfcbank.com, aditya. [protected]@hdfcbank.com,  [protected]@hdfcbank.com on 23 september 2019. Then i received an email from mohd ashraf on 25 september 2019 saying that the memo and bounced cheque will be dispatched tomorrow. But i haven't received yet. I sent the reminder on 1st oct, 2019 but he didn't replied. Again i sent the reminder to mohd ashraf and branch manager mr. Subhash chauhan on 2nd oct 2019 but never got the reply. I tried to call mohd ashraf on 3rd oct, 2019 but he didn't picked up my call.
                    Nov 4, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      A
                      Akhil_1990
                      from Bengaluru, Karnataka
                      Oct 3, 2019
                      Resolved
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                      Resolved

                      Address: #494, MSR North City, Nagawara, 560045

                      I applied for a fastag through hdfc bank on the 15th of october 2019. I made my payment thru my hdfc credit card card. After ater 2 days they issued the wallet id and customer id, but they didnot sent the physical fastag yet. I was told to wait for 15 days. After 15 days i contacted their representative to check on the same, but they have no clue about the issue.
                      After that daily i am calling them to check the status but no resolution is given for the same, and they don't even know what the issue is.

                      Paid 500rs towards etoll1291683
                      Wallet id:[protected]
                      Customer id:[protected]
                      Mob no: [protected]
                      [protected]@gmail.com
                      Nov 4, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 04, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

                      -Nadia
                      HDFC Bank Customer Assistance
                      I've been talking to phone banking officers of HDFC Fastag, they are not able to help. That is the complaint. And you are suggesting to call them?

                      Please Tell FastTag team to value customers and at least respond to mails that we are sending.
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                        A
                        anilpanotra
                        Oct 3, 2019
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                        I did an imps on 1st october, 2019 from my hdfc to kotak bank for rs 30k. The money got deducted from my account but recepient has not received it.

                        The transaction status is suspicious on hdfc netbanking portal and also the sms received says "transaction timed out"

                        Had tried speaking to customer care at hdfc and he said the payment will get reversed in 3 days. It was an urgent payment and the purpose of imps seems void in this case and i am not able to transfer money which is blocked.

                        How many days it will need to get this resolved and i will get my money back?
                        Please help
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Preethi
                        HDFC Bank Customer Assistance
                        Oct 03, 2019
                        Updated by anilpanotra
                        What is the TT number? I have only IMPS reference number. Do you want that?
                        What is the TT number? I have the IMPS reference number only. Your customer care is not taking up the complaint over phone . PATHETIC.
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                          I
                          Inderjit1393
                          from Noida, Uttar Pradesh
                          Oct 3, 2019
                          Resolved
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                          Resolved

                          I am writing this for a complaint regarding a transaction into hdfc payzaap aap. I have an account in payzaap, on 1st october i made a transaction of 14997.98 from payzaap wallet to my axis bank account but i didn't get any money credited into my account but it get deducted from my wallet. Please have a look into this matter i already email payzaap but didn't get any response, my payzaap account is registered with mobile no. [protected]. Please i need that money on urgent basis as my brother is in hospital and i need money and he is very serious.. I called also but they are saying it will take time. I have to deposit 9 lac for my brother surgery. If i can't make that he will be no more without this surgery. Please it's a request do it on priority basis. As i need this money alot.. Please help me in saving my brother's life.
                          Nov 5, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            D
                            Dhanasrri
                            from Mumbai, Maharashtra
                            Oct 2, 2019
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                            I received following message from HDFC today which writes as:
                            Dear Customer Mandate reference no: HDFC******* issued to AXIS BANK with value Rs. 69273.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.

                            I have a home loan from axis Bank of which first EMI us due on Oct 10 19 and amount is around 28000.
                            I would request HDFC Bank to immediately stop all processing related to above message.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              akbar uddin
                              from Chennai, Tamil Nadu
                              Oct 2, 2019
                              Resolved
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                              Resolved

                              Address: 1, #8-2-618, 2, Rd Number 11, Banjara Hills, Hyderabad, Telangana 500034, 500034

                              Hi Team,

                              I was using HDFC credit 545964XXXXXX3987 and used it for 3 to 6 months then I wasn't using account I went to different state with family Gulbarga due to  job lost i wasn't able to work for 3-4 month I lost my current job we were in depression  I totally lost my kit as house shifting was there and Didn't recall that i have credit card as well as account in hdfc after several years when i made up all the dues full payments includes everything  i got to know that my cbill is improved I logged in my account with help of home branch the state that i have lien on my account have to reach credit cards people as they forward me to bank and bank people are forwarding me to secetrate here and there.

                              After 15 -20 visits on both sites I came to know my account was inactive i have activated recently but still seeing negative balance I request HDFC bank people to remove my lien on account I have made all the payment.

                              Credit card number is 545964XXXXXX3987
                              Account number: [protected]
                              Customer ID: 59065654
                              Please remove lien on my accountÂ
                              Oct 14, 2019
                              Complaint marked as Resolved 
                              Bank people removed lien from my account within 5 days. Thanks a lot only with the help of the consumer complaints website it's resolved. Thanks, Akbar
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 04, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                              -Nadia
                              HDFC Bank Customer Assistance
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                                8
                                85131
                                from Hyderabad, Telangana
                                Oct 2, 2019
                                Resolved
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                                Resolved

                                Address: SANATH NAGAR, HYDERABAD, Hyderabad, Telangana

                                To the
                                HDFC ACCOUNTS MANEGER.

                                i have withdrawing money 10000/- on ATM machine on 26/09/2019 at SANATH NAGAR HYDERABAD .on ANDRA BANK ATM
                                But money not receive by hand.
                                i imminently go to bank he ( bank person) told 24 hrs to 72 hrs, 6days completed but mony
                                not credited in my account .

                                kindly do the needfull
                                thanks&Regards
                                Neela Ravi
                                phone no : [protected]
                                hyderabad
                                Nov 3, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 03, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We request you to contact our phone banking number and log chargeback dispute on the transaction. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Details of disputed transaction and nature of dispute for further assistance.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  M
                                  Manan R Kadhi
                                  from Kandla, Gujarat
                                  Oct 2, 2019
                                  Resolved
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                                  Resolved

                                  Address: 101 Vanmali Appartmemt A, Nr. Santoor Hotel, Kalwa Chowk, Junagadh, Junagadh, Gujarat, 362001

                                  Dear Sir / Madam,

                                  I am writing to you to raise an issue about: Credit Card

                                  The issue that I have experienced was: I am manan kadhi. I am ex- holder of credit card.
                                  I settled my credit card with amount 22, 000/- in April 19 month.
                                  I paid that amount in 2 part, 1 is 3, 500/- on 12-04-19 & 2 is 18, 500/- on 20-04-19.
                                  Hence till date my saving account hold removed by bank.
                                  It's pending since 20-04-19.
                                  I visited bank and collection manager mr. Shailesh jethva many times for resolve this issue but till no resolution done by bank.
                                  Every month i received monthly credit card statement and in sept 19 o received legal notice for pending payment.
                                  I attached both receipts, Bank settlement letter and legal notice for your reference.
                                  Request to resolve my issue ASAP.

                                  It occurred on: 20/04/2019

                                  Request to HDFC BANK Remove hold in saving account no. [protected].

                                  I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                                  Yours faithfully,

                                  Manan Kadhi
                                  101 Vanmali Appartmemt A,
                                  Nr. Santoor Hotel,
                                  Kalwa Chowk,
                                  Junagadh
                                  362001
                                  [protected]
                                  Nov 13, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 07, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments expressed and request you to contact our debt management executives at[protected].

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Vijay Bhalala
                                    from Kandla, Gujarat
                                    Oct 2, 2019
                                    Resolved
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                                    Resolved

                                    Address: 101 Vanmali Appartmemt A, Nr. Santoor Hotel, Kalwa Chowk, Junagadh, Junagadh, Gujarat, 362001

                                    Dear Sir / Madam,

                                    I am writing to you to raise an issue about: Credit Card

                                    The issue that I have experienced was: I am manan kadhi. I am ex- holder of credit card.
                                    I settled my credit card with amount 22, 000/- in April 19 month.
                                    I paid that amount in 2 part, 1 is 3, 500/- on 12-04-19 & 2 is 18, 500/- on 20-04-19.
                                    Hence till date my saving account hold removed by bank.
                                    It's pending since 20-04-19.
                                    I visited bank and collection manager mr. Shailesh jethva many times for resolve this issue but till no resolution done by bank.
                                    Every month i received monthly credit card statement and in sept 19 o received legal notice for pending payment.

                                    I attached both receipts, Bank settlement letter and legal notice for your reference.
                                    Request to resolve my issue ASAP.

                                    It occurred on: 20/04/2019

                                    Request to HDFC BANK Remove hold in saving account no. [protected].

                                    I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                                    Yours faithfully,

                                    Manan Kadhi
                                    101 Vanmali Appartmemt A,
                                    Nr. Santoor Hotel,
                                    Kalwa Chowk,
                                    Junagadh
                                    362001
                                    [protected]
                                    Nov 16, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 07, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or for any further clarification.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      V
                                      Vijay Bhalala
                                      from Kandla, Gujarat
                                      Oct 2, 2019
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                                      Address: 101 VANMALI APPARTMENT A, NR. SANTOOR HOTEL, KALWA CHOWK JUNAGADH, Junagadh, Gujarat, 362001

                                      Dear Sir / Madam,

                                      I am writing to you to raise an issue about: Credit Card

                                      The issue that I have experienced was: I am manan kadhi. I am ex- holder of credit card.
                                      I settelled my credit card with amount 22, 000/- in april 19 month.
                                      I paid that amount in 2 part, 1 is 3, 500/- on 12-04-19 & 2 is 18, 500/- on 20-04-19.
                                      Hence till date my saving account hold removed by bank.
                                      It's pending sonce 20-04-19.
                                      I visited bank and collection manager mr. Shailesh jethva many times for resolve this issue but till no resolution done by bank.
                                      Every month i received monthly credit card statement and in sept 19 o received legal notice for pendinf payment.
                                      I attached both receipts, Bank settelement letter and lrgal notice for your reference.
                                      Request to reslove my issue ASAP.

                                      It occurred on: 20/04/2019

                                      Request to HDFC BANK Remove hold in saving account no. [protected].

                                      I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                                      Yours faithfully,

                                      Manan Kadhi
                                      101 Vanmali Appartmemt A,
                                      Nr. Santoor Hotel,
                                      Kalwa Chowk,
                                      Junagadh
                                      362001
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        gurpal71
                                        from Delhi, Delhi
                                        Oct 2, 2019
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110089

                                        Sir,
                                        I applied for a fastag kit on 15/09/2019 (Reference no. Hfr244850). Soon i received a kit which was not mine, when complained, i was told to mail about the matter at (Fastag. [protected]@insolutionsglobal.com). I did mail a number of times and each time received with a fixed reply while talking to customer care"we have not received any mail and will deliver your kit only after getting mail". Sir its not my fault that your department delivered some other applicant kit on my address. The bank has to be responsible in performing duty.
                                        I request the bank to either resolve the matter or refund my whole amount in my account as not satisfied with the service.

                                        Gurpal singh
                                        Nov 9, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 04, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. Our fastag team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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