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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
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G
Gauraav
from BHUSAWAL, Maharashtra
Oct 10, 2019
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Address: Pune, Maharashtra, 410501

Dear sir/ ma'am,
I have account in hdfc bank account no - [protected], it was inoperative so they have charged me maintenance charge for rs. -7500 for non maintaining account balance, i have got a call and i asked that agent she told me if i have to close account i have to pay that negative amount but that are maintenance charges which they have imposed, my financial condition is not good so i cant manage that amount, please do the needful.

Bank branch code - 746
My customer id[protected].

Thanks,
Gaurav patil.
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Oct 11, 2019
Updated by Gauraav
No customer support has reached out
Verified Support
Oct 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges we request you to visit your account branch.

-Nadia
HDFC Bank Customer Assistance
Oct 11, 2019
Updated by Gauraav
This are maintenance charges why should i pay that i have to close that account.
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    S
    Swarna G
    Oct 9, 2019
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    I'm trying to reset my net banking password (Ipin), by choosing otp sent to my registered email id and phone number option.
    I could get otp on my mobile number but not on my email id, on this email id i'm receiving all other emails from hdfc bank like email statements only otp is not being sent.
    Because of this, i'm unable to make any transactions from a while, and at the moment i can not use phone number+debit card option as my debit card is expired and going through this route is not an option at this point as i need a resolution asap.
    Also, i'm living in overseas and can not come in person to a bank for any resolution. So just make the otp sent to my email id that will be good enough as there is an emergency.
    I would appreciate earliest response with a resolutuon.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 09, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We send OTP mainly on mobile as there is a higher chance of the email being subject to compromise But, for selected transactions, we do send an email as well.

    -Preethi
    HDFC Bank Customer Assistance
    Oct 14, 2019
    Updated by Swarna G
    My question is whether you send OTP to email or not, my complaint is "Not receiving OTP" on my email. Not receiving emails sent from "[protected]@hdfcbank.net"
    I’m trying to “Reset” my IPIN, in which case, OTP would be sent to BOTH email and phone. I’m not receiving OTP on email though I receive other type of emails from HDFC bank on the same email id. Please refer email complaint Ref#:[protected].
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      Biswabandhu Mohanty
      from Delhi, Delhi
      Oct 9, 2019
      Resolved
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      Resolved

      Address: Plot no 215 Mahadev Nagar jharpada, Khordha, Odisha, 751006

      Due to dealer changed i had to cancel my fastag so that i can again apply from bank directly but it hase been already more than 15 days of fastag cancellation. But still i did n't receive the wallet refund money. Could you please help to provide the status of this. How could we trust hdfc on next purchase. You didn't keep your promise.
      I hope u will help.

      Phn-[protected]

      Customer id[protected]|wallet id [protected]
      Oct 9, 2019
      Complaint marked as Resolved 
      Thanks
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that you have already written to our fasTag team in this regard and matter is under investigation. Our team will update you in 4 working days.

      -Nadia
      HDFC Bank Customer Assistance
      Thanks resolved
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        V
        Viney Yadav
        from Mumbai, Maharashtra
        Oct 9, 2019
        Resolved
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        Resolved

        Address: Ambala cantt, 133001

        Dear mandeep,

        Hdfc loan approval - file no:[protected]

        Please find the pmay details as below mentioned,
        Please process the pmay subsidy request for above mentioned loan asap.
        The above mentioned loan comes under mig1 category so there is no women ownership required.

        Pradhan mantri awas yojana or pmay is applicable to males as well as females. However, the house that is been purchased under pmay should be in the name of a female head of the household or in joint names of male head as well as female head.

        In case there is no female head in the household, then the pmay can be applied for male head of the family.

        Remember that this rule is only applicable for newly purchased houses under the scheme and not for houses that have been constucted on an existing piece of land or for repairs on an existing house.

        Also, this rule is only applicable for ews and lig beneficiaries and not for mig 1 and mig 2 group. Mig 1 and mig 2 group can have ownership in the name of a male or female.

        Do read these articles on pmay to get all your doubts cleared by visiting this website..

        Regards,
        Sunil yadav
        Mob. No. [protected].
        +1 photos
        Nov 16, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 10, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        You are requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

        -Manoj
        HDFC Bank Customer Assistance
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          C
          cmanareshkumar
          from Hyderabad, Telangana
          Oct 9, 2019
          Resolved
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          Resolved

          Address: 500004

          Dear naresh kumar thumati,

          Thank you for the details! Your application has been received. Your application reference no. Is hfr248916

          Our representative will get in touch with you soon.

          You will receive your fastag in the next 7 working days. Contact [protected] for queries.

          Thank you.

          Dear customer,
          Your fastag has been successfully recharged for rs. 200 on 9/20/2019 8:08:20 pm. Our reference number for the transaction is[protected]. Balance amount in the account is rs. 200.00 - hdfc bank ltd.
          Warm regards,
          Hdfc bank

          Hdfcf toll free no:[protected]This no is not working)

          Amount already deducted from my account and till now i didin't get call from hdfc persons and not yet receiving the fastag through post also...
          +1 photos
          Nov 15, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          This is just to inform you that the said fastag has been already delivered to you on 23rd Sep’2019, as per Blue dart website. Please check at your end and confirm.

          -Nadia
          HDFC Bank Customer Assistance
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            imgenius89
            Oct 9, 2019
            Resolved
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            Resolved

            Address: 500023

            Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

            I din't expect this irresponsible behaviour from hdfc

            I'm using hdfc credit card since last 5 year card number ending with 1399. My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

            Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
            And hdfc bank also has to recheck this issue with the auto payment modes.

            This is the 3nd year i'm requesting again for the cancellation of this one assist plan. Please kindly take a notice and cancel the plan and repay my amount rs.1399 as soon as possible.

            So request you to please cancel this activation against my credit card, and refund my money also.
            Relationship no with one assist : 2823525

            Regards,
            Mohd rafeeq
            Oct 9, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Mohd Rafeeq,

            Greetings from OneAssist!!!

            We are sorry to see you go.

            We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

            Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

            We appreciate your patience in the interim.

            Regards

            Team OneAssist
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              S
              Shimmycuty
              from Mumbai, Maharashtra
              Oct 9, 2019
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              Cancellation of one assist membership
              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 7402 without my concern on date: 08/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
              Oneassist relationship number : 2883814
              Name :- samima aktar
              Mobile no. :- [protected]
              Credit card number ending :- 7402
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Samima,

              Greetings from OneAssist!!!

              We are sorry to see you go.

              We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

              We appreciate your patience in the interim.

              Regards

              Team OneAssist
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                J
                Jas9004
                from Mumbai, Maharashtra
                Oct 9, 2019
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                Address: 305, Gurunanakpura, Jaipur, Rajasthan, 302004

                Dear sir/ma'am,

                Two days ago on 7th oct 2019, in night i got a message on my phone saying that an amount has been deducted from my account. I was shocked and anxious to know that why! I opened my netbanking and saw that it was not the same amonth as the one in my message. It was more than that amount. And it was not once it has been deducted twice. And then 5minutes later there was another message stating that an amount (Lesser than the one i saw in my bank statement online) has been deducted again. I thought to go to bank and ask about it next morning but it was dusshera so today i. E., 9th oct 2019 i went to bank to ask regarding the amount. The employee there told me that it was an account maintenance balance charge that has been deducted for last 2 months. On asking him why all of a sudden without any information then he said that it is for not maintaining the balance. He wasn't able to give me a reason that why i wasn't informed about it so i said that it was unjust and he should either make me speak to some senior person or he should reverse it because i have no information from the bank. Not even a single message, call or mail i have received from bank telling me to do so. He made me speak with the branch manager of the bank and when i explained him everything and hoped that he would resolve my problem, instead he spoke to me in such a manner that it was my fault that i was unaware of it. He replied saying "would you have wanted to get it deducted for the entire year than two months!" he mocked me and said that it wasn't the bank's duty to inform me. It was the duty of the hr of the company which provides us our salary account in hdfc bank. Even after telling him repeatedly that i haven't been informed he did not reverse the transaction and said that he will only think of considering it on one condition, that i have to maintain the balance for next month. The thing which he was at fault for, neither did he accepted it nor did he rectified it and he blamed me for it. And instead of helping me he was intimidating me by pressuring me to do something which i would have done it the first place if i had been informed on time.
                For the loans, credit cards n every other issue bank call us unnecessarily all the time. But before deducting my own money for the reason that i m unaware of and haven't been give time to rectify they didn't inform me once. And not only the bank didn't take the responsibility but also blames their customer for it. He was such an arrogant person in such senior position to do something of this kind.
                I have had my salary account with hdfc bank rajapark jaipur -302004 since 2015. And since 2017 october it's been a saving account n not a salary account. And it's been only in last 2 months that i have been charged and that to without proper information. As per right to information act i have been wrongly charged and treated. Please take the necessary actions against the people who doesn't care about other people and takes advantage of their position.

                Hope to get justice.
                Thanks
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 10, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance is required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7. In case of any assistance, do write to us at https://bit.ly/2Lzhyn3 mentioning the complete branch address (from below URL) where you had visited, to enable us to check https://bit.ly/2Hqff0y.

                -Zubin
                HDFC Bank Customer Assistance
                Oct 10, 2019
                Updated by Jas9004
                Isn't it the bank's responsibility to inform us before deducting the amount.
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                  V
                  Vinothcccc
                  from Bengaluru, Karnataka
                  Oct 9, 2019
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                  Address: T Nagar Chennai, 600017

                  Dear sir,

                  Good afternoon!

                  This is vinothkumar a. I worked in hdfc life past one year from 23/07/2018 to 11/09/2019 as a corporate agency manager. I resigned the job on 13/08/2019. I also serviced in notice period as per company norms 30days. My last working day in hdfc life is 11/09/2019.

                  I didn't receive my full and final settlement properly. I serviced notice period about 30days;pending leaves about 25days remaining. But, hdfclife settled only rs.10, 223/- for me.
                  I request you to consider my notice period plus pending leaves remaining as per company norms and provide the proper settlement


                  Kindly do the needful.

                  My details are given below:

                  Employee name : vinothkumar a
                  Employee id : 170253
                  Designation : corporate agency manager

                  Thanks & regards
                  Vinothkumar a
                  [protected]
                  HDFC Life customer support has been notified about the posted complaint.
                  I will call from sumitra rawat [protected] offer from hdfc give to valuable customer rs.7.00 lakh in terms of issue new policy but rs.1.00 lakh i will give new policy but there demand will increased rs.50, 000/- against t.t. its fraud because hdfc not cancelled my policy

                  I didn't receive my full and final settlement properly - Comment #3559027 - Image #0
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                    K
                    Krishna7
                    from Ahmedabad, Gujarat
                    Oct 9, 2019
                    Resolved
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                    Resolved

                    Address: Ahmedabad, Gujarat, 380041

                    I am trying for many days on hdfc net banking but i am not able to access my account.

                    There is no number to contact for complaints and only limited options are available for selection in complaint number.

                    I am facing much issue with this and stuck with this.

                    I am not able to access my account and its really getting difficult for me to handle with this.
                    Nov 11, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      Aakash Paran
                      from Noida, Uttar Pradesh
                      Oct 9, 2019
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                      Address: PALM SQUARE SECTOR 66,HARYANA, Gurgaon, Haryana, 122018

                      Hi, i have salary account in hdfc
                      A/c no-[protected]
                      Customer id[protected]
                      1 year back when i was working at that time. After that i changed company & they provided other bank account. Recently i checked my hdfc salary accounts. But my hdfc exsisted old salary account showing -4256 balance.
                      The bank converts my salary account converted into savings account & charged monthly.. Now its -4256 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
                      I approach branch, but they behaved rudly & refuse to close account.
                      Plz jutstice to me. -4256 is huge amount to me. What is the solution?
                      What is the action will take against this bank.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 10, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

                      The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

                      In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

                      Please visit for Terms and conditions: https://bit.ly/2JgzzR7

                      For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

                      Kindly write to us at https://bit.ly/2Lzhyn3 mentioning the complete branch address (from below URL) where the closure request was submitted to enable us to check and assist you further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Oct 12, 2019
                      Updated by Aakash Paran
                      The details of branch are given in the attachement, kindly check
                      The conditions for transfering salary to saving account was not informed to me while opening as per guidelines of rbi, You cannot deduct charges below zero balance
                      Oct 17, 2019
                      Updated by Aakash Paran
                      Kindly update your knowledge, as notified by RBI ON May 6, 2014, its already 5 years ago Notifications has been made
                      https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=8867&Mode=0
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                        S
                        Saimaijazkhan
                        Oct 8, 2019
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                        Address: Rampur, Uttar Pradesh, 244901

                        Hbl=[protected]' urgent action:closure of accounts

                        Looted by hdfc bank

                        For your information i want to illustrate that the total deductions is 20000₹ out of which 10200₹ had been reversed and rest amount of 9800₹ is still pending which is been deducted from my account.

                        When i deposit the amount in my both accounts you can check in the statement there were no charges or any minus outstanding amount as per commitment of mr. Rehan i started depositing the amount in both accounts nre & nro and than after couple of days my balance started deducting so i was not liable for any deductions as the balance was not in minus as per records.
                        In the end kindly reverse the remaining amount of 9800₹ asap so that i will continue my banking with you else close my accounts asap because i'm a nri and l'm travelling on 30 august 2019 i do not want any further headache with this bank.
                        Nothing you people are assuring same email i'm receiving from couple of months by the branch manager but the actual root cause is the branch and because of them i suffer the loss of 9800 ₹ they did not inform me and just make the accounts balance 0.00 from minus and told me now you can maintain and no further reductions will be there the previous ones we have already removed and than when i deposited the amount of 220000 as per there communication with me after couple of days my balance was reduced and the previous charges which they have make 0.00 from the internal system of branch was deducted total of 20000₹ was deducted which i complaint the same to branch they reversed 10200₹ but still the remaining dues are pending for which they are giving excuses if non maintenance.

                        My question to them is when 220000₹ was deposited in my accounts whats was the balance showing at the day of deposit.

                        Secondly by what means they have remove the minus balance from my accounts and make it 0.00 and why they communicate to me that now on wards no further deductions will take place...???
                        HDFC Bank customer support has been notified about the posted complaint.
                        Oct 09, 2019
                        Updated by Saimaijazkhan
                        Gentle Reminder
                        Oct 10, 2019
                        Updated by Saimaijazkhan
                        Re reminder Looters & Dakaits
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                          Kesh Madhavan
                          from Bengaluru, Karnataka
                          Oct 8, 2019
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                          legal notice

                          Address: bangalore, 560029

                          I have already paid the three months or four months pending emi and still i get a legal notice from advocate amit kumar. Its four year loan payment period, and i have been paYING THE EMIS, EVEN THOUGH THERE WAS A DELAY FROM MY END. jUST BECAUSE I DID NOT PAY THE EMI FOR A FEW MONTHS DOES NOT MEAN THAT I WONT PAY FOR THE EMI. OBVIOUSLY. I WILL PAY TO THE EMI FROM MY END. EVEN THOUGH THE EMI WAS PAID, WHY AM I RECEIVING THE LEGAL NOTICE TO...
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                          Rasheed Babu
                          from Tiruchirappalli, Tamil Nadu
                          Oct 8, 2019
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          This is further to my recent interactions (Via email) with the hdfc executives from the customer care team, i have mentioned the details as below.

                          Recently i have applied for an instant loan through hdfc website, as i don’t have an savings account with hdfc, hence i have send an email to the customer care and have requested them to process the loan through neft as i am not residing / working in the address which is been updated in the records, but i haven’t received any proper response for the same and later, i have got an acknowledgement for the same as well, and later i have received an sms which confirms the processing of the loan. I did not got any call from the executive on the same all i m getting is an automated email.

                          Please have this sorted out, all i am requesting is to process the loan through neft if not please cancel the same asap.

                          At last i have send an email to nodal officer also (Mr. Sundar krishnamoorthy) email id : [protected]@hdfcbank.com, today at 9.26 am explaining everything, however no response from him also, so i am helpless and have to write here.

                          I hope i made myself clear sit on the same.

                          With best regards

                          Rasheeth babu
                          Nov 12, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 10, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            yaadne123
                            from Yamuna Nagar, Haryana
                            Oct 8, 2019
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                            Address: 159, Govind Garh Road, Dehradun, Uttarakhand, 248001

                            My account was inactive from more than 36 months but unfortunately, my itr was deposited into that by the income tax department, don't know why. If my account is inactive from the last 36 months then it should be deactivated automatically and it should not allow the transaction from the income tax department. Now i unable to use my returned amount, i have to fill an exam. I planned for it. Really bad service from hdfc.

                            From my last 2-3 experiences with hdfc, i strongly suggest that you never go with any kind of service with hdfc bank. It's really not a good bank, even the staff does not know how to talk with customers.

                            Please resolve my problem with hdfc.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 10, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We confirm our branch official Mr. Himanshu Nagpal has sent you an e-mail to assist you with your query on[protected]:24. Should you require any further assistance, Kindly contact Mr. Himanshu Nagpal on [protected] and e-mail at Himanshu.[protected]@hdfcbank.com.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Oct 15, 2019
                            Updated by yaadne123
                            I went to the HDFC on 10th October for account closure request and a bank person told me to come the next day after all formalities to collect Demand Draft but I decided to go after a few days because I am quite aware of HDFC bank services and it was as expected, nothing is done yet. Really a bad service by HDFC bank, so unprofessionalism by HDFC bank.
                            Oct 15, 2019
                            Updated by yaadne123
                            I went to Dehradun, Uttarakhand's main branch office.
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                              Yash Singh Tomar
                              from Nabha, Punjab
                              Oct 8, 2019
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                              Address: HDFC BANK, Nehru Place Branch, New Delhi, Delhi, 110086

                              It was my salary account but then i left the company and it got converted to savings account, there were charges getting deducted for non maintenance of minimum balance in account. But in january 2019 i joined another company and shared the account details of my previous account of hdfc and shared a letter and mail also from my current employer to convert the account back to salary account with authorised signatory in the month of march 2019 and all but still bank is deducting charges for non maintenance of minimum balance and they are having no clarification for the same. Its very serious and troubling thin because my hard earned money is getting deducted that too mistake of bank and they are not able to solve the issue. Its highly negligence for customer support and its purely harrasement of the consumer. There should be penalty on bank for negligence of consumer services. Its purely a fraud o[censored]nauthorised charges and mental harassment.
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Oct 08, 2019
                              Updated by Yash Singh Tomar
                              This is the follow up mail to bank for conversion of the account but no response from bank till date, and still deducting money till date. They should now be liable to return the amount for the time period for which to hey have deducted amount after conveying them the message for conversion of savings to salary account, and even they should be penalised for this unauthorised deduction and giving this mental harassment that too after informing them and providing them all the necessary information the requested. Its purely a fraud and negligence of consumer services with unnecessary usage of power and position against general public and general consumer. I would like to file a case against them for the same. Since i’m having all the proofs required to get it done.

                              Verified Support
                              Oct 10, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

                              The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

                              In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

                              Please visit for Terms and conditions: https://bit.ly/2JgzzR7

                              Further kindly provide us the complete branch address (from below URL) where the request for conversion was submitted to enable us to assist you further. https://bit.ly/2Hqff0y

                              -Nadia
                              HDFC Bank Customer Assistance
                              Nov 04, 2019
                              Updated by Yash Singh Tomar
                              Thanks for update and i do understand the same, but i have already mentioned that the request from my current employer is sent to bank to convert the same to salary account since my salary is being credited in the same. Have you gone through the attachments or images i have shared, these are the mails forwarded within your bank and no update and no conversion till date.
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                                dk95232
                                from Lucknow, Uttar Pradesh
                                Oct 8, 2019
                                Resolved
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                                Resolved

                                Address: E-3 Transport Nagar, Old Maurang Mandi,Near Parking 1, Lucknow, Uttar Pradesh, 226012

                                Hi team,

                                Please look into below issue.

                                I have loaded 1000 rs into my account from my card and have seen the failure message after this. I see that the amount is debited from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

                                I need my money to be loaded on payzapp or should be refunded to my credit card.

                                I am completely dissappointed with this app.

                                Registered mobile number - [protected]
                                Name - dinesh kumar
                                Nov 12, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 08, 2019
                                Updated by dk95232
                                The transaction was made on 05th Oct. Saturday.
                                Verified Support
                                Oct 10, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments and request you to send us the duly filled and signed form which is available on our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Verified Support
                                Oct 10, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link https://bit.ly/2FpUNeY.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  Harman786
                                  from Mumbai, Maharashtra
                                  Oct 8, 2019
                                  Resolved
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                                  Resolved

                                  ahb chgs inc gst of 885

                                  Ahb chgs inc gst oct-mar2019-mir[protected]
                                  Im hdfc bank holder since i opened account there is not any deduction till ocyober 2019 after that i have credited my account with 5000. Rs then only 6686 is on my account about 900 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what...
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                                  102 found this helpful
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                                  sunil1236
                                  from Nagpur, Maharashtra
                                  Oct 8, 2019
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                                  Address: 290 d kalyan bhiwandi road by pass ranjnoli datta nagar patra chwal, Thane, Maharashtra, 421302

                                  Respected sir,
                                  I got a two wheeler loan from hdfc bank on 05/05/2015 sum of rs 46781 vide his agreement no 32113085 and customer id 32113085 Name sunil vitthal bhagat, and i fully payment to bank. But i did not received n. O. C. Till date
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Farhan Zaidi
                                    from Mumbai, Maharashtra
                                    Oct 8, 2019
                                    Resolved
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                                    Resolved

                                    Address: F-204, maruti apartment near dena bank behind mother dairy, mandawli, New Delhi, Delhi, 110092

                                    This is regarding my bank account in hdfc bank, i wasn't aware about the maintenance polices of banks, but it's ok, in the first they charged me 900 rupees fees for not maintenance, i let it go, then there was no money in my account, so they charged me 700 rupees, they were in minus (-700)
                                    One of the costumer executive called me and told me everything about their maintenance policy, that they didn't told me earlier, and he asked me to deposit atleast 10000 rupess + 700 rupees last month charges, i somehow arrange the money and deposit 11000 rupees so, total money left in my account was 10, 300, but today they again charge me 600 rupees, this is serious unprofessional way, 2400 rupees is not a small amount, please help me out with this as soon as possible
                                    +1 photos
                                    Nov 15, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 09, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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